senior business intelligence engineer, amazon customer service

senior software development engineer, aws config

store designer, worldwide grocery real estate

associate creative director (hybrid - seattle, wa)

aws data engineer

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principal software engineer

senior business intelligence engineer, amazon customer service Jobs in Seattle

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senior full stack software engineer

senior software development engineer, aws config Jobs in Seattle

software dev engineer amazon kids

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
The Live Playback Operations team are seeking a Support Engineer to own the operation and end-to-end monitoring of live events on Prime Video. The role involves working with internal and external partners to ensure the video signal for each event is received, routed through our encoding/packaging infrastructure, and successfully delivered to customer devices; on-site from our fully-equipped, industry leading operations centers.
<br>
<br>
Prime Video is the first-stop entertainment destination offering customers a vast collection of premium programing in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports &ndash; including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads.<br>
<br>
Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.<br>
<br>
As a Prime Video Live Operations Support Engineer, you&rsquo;ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You&rsquo;ll get to work on projects that are fast-paced, challenging, and varied. You&rsquo;ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.<br>
<br>
We&rsquo;ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented engineers, you can decide where a career Prime Video takes you!<br>
<br>
Key job responsibilities<br>
<ul><li>Work with peers and other teams on high-severity, active support issues, prioritizing mitigation while investigating root-cause fixes</li></ul><br>
<ul><li>Deliver reports to senior leadership</li></ul><br>
<ul><li>Aid in the development and testing of operational tools and AI-powered workflows that improve efficiency through automation</li></ul><br>
<ul><li>Customer notification and workflow co-ordination with follow-up to maintain service level agreements</li></ul><br>
<ul><li>Creating and maintaining team specific knowledge-base articles and operational and training documentation</li></ul><br>
<ul><li>Assist in the training of new support staff as the team grows</li></ul><br>
<ul><li>This role requires working evenings, weekends, and holidays.</li></ul><br>
A day in the life<br>
A typical day could involve;<br>
<br>
<ul><li>Interacting with Prime Video's partners to root cause customer impacting incidents.
</li></ul><br>
<ul><li>Managing ticket queues to ensure issues are addressed quickly, well documented, and tracked for long-term, iterative improvement</li></ul><br>
<ul><li>Working with developers on development roadmaps and helping set priorities for backlog requests</li></ul><br>
<ul><li>Identifying and driving down recurring incidents through OE best practices</li></ul><br>
<ul><li>Representing the team when collaborating with adjacent teams across infrastructure/signal engineering, solution architects and developers.
</li></ul><br>
<ul><li>Scripting and the use of AI to develop automation to improve the team's efficient use of tools and reduction of manual tasks.</li></ul><br>
About the team<br>
Live Playback Operations work on a &lsquo;follow the sun&rsquo; model, with team members located in Seattle, London, and Hyderabad, providing 24/7/365 coverage. We cover a wide range of live events; NFL, NBA, MLB, NHL, UCL, EPL, Copa do Brasil, Serie A, Wimbledon, concerts, and much more, available world-wide on Prime Video. We are growing, and hope you may be part of our exciting future!</div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>2+ years of software development, or 2+ years of technical support experience</li><li>Experience scripting in modern program languages</li><li>Experience troubleshooting and debugging technical systems</li><li>2+ years experience with technical support in a live streaming environment; knowledge of video encoding and delivery, acquisition, codecs, adaptive bit rate video playback, common streaming protocols, software support, and related troubleshooting and escalation.</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Experience with live broadcast production, transmission, working in a NOC or MCR (Master Control)</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, WA, Seattle - 80,200.00 - 130,700.00 USD annually</div><p></p>

Live Ops Support Engineer, Prime Video, Live Playback Operations

Amazon Web Services

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems.<br>
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AWS built a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. Engineers on these teams implement innovative cloud computing solutions and solve technical problems.<br>
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Amazon Simple Storage Service (S3) is storage for the Internet. Through the use of pioneering techniques in distributed computing, developers are able to durably store their data on Amazon&rsquo;s proven computing infrastructure to achieve virtually limitless storage capacity at minimal cost. Amazon S3 provides a simple web services interface that can be used to store and retrieve any amount of data, at any time, from anywhere on the web. It gives any developer access to the same highly scalable, reliable, secure, fast, inexpensive infrastructure that Amazon uses to run its own global network of web sites. The service aims to maximize benefits of scale and to pass those benefits on to developers.<br>
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The S3 Engineering team is responsible for maintaining and improving our government customer&rsquo;s cloud storage solutions by reacting to operational incidents while also delivering new and exciting S3 features. We're looking for an Engineer to join our team and be based in Maryland.<br>
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We&rsquo;re looking for innovative engineers for the largest storage service on the internet. This position is perfect for professionals interested in creating tools and automation so that engineers can be as hands-off as possible. We want our service to be as automated as possible and that can only be done by having engineers who understand how to think big, simplify solutions to complex, never before seen problems; all while ensuring that the customer continues to have the best experience possible.<br>
<br>
We are seeking an engineer who is focused on operational excellence and troubleshooting complex system operations. They should also have a good understanding of Linux, networking and general knowledge of cloud services. At Amazon we have a drive to create the best customer experience possible, with the customers being both AWS customers and the other engineers at AWS who will benefit from collaborative contributions to ongoing operations and improving our support to our service.<br>
<br>
By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.<br>
<br>
This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.<br>
<br>
10012<br>
<br>
Key job responsibilities<br>
In this role, you will be able to take a defined project, break down the work to help define milestones, and feedback mechanisms. You will identify when implementations are not highly available or have defects; you investigate systemic patterns. You will resolve, mitigate, or escalate operational concerns in a timely manner.<br>
<br>
A day in the life<br>
<ul><li>Investigating new ways to improve operations and defining new solutions to solve technically complex cloud issues for our customers.</li><li>Taking a proactive approach to maintaining service health by investigating performance outliers through metric analysis and log diving.</li><li>Increasing service knowledge by diving deep into its architecture to better understand system configuration and dependencies.</li><li>Studying and learning along some of the industry&rsquo;s top experts on cloud computing and storage.</li><li>Expanding regional coverage for Amazon&rsquo;s Simple Storage Solution (S3).</li><li>Building and launching AWS services from ordering hardware to deploying software.</li><li>Participating in an on-call rotation.</li><li>Supporting the U.S. Intelligence Community and Defense agencies to implement innovative cloud computing solutions and solve unique technical problems.</li></ul><br>
About the team<br>
Why AWS<br>
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br>
<br>
AWS Infrastructure Services (AIS)<br>
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we&rsquo;re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain &mdash; and we&rsquo;re looking for talented people who want to help.<br>
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Inclusive Team Culture<br>
Here at AWS, it&rsquo;s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.<br>
<br>
Work/Life Balance<br>
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve in the cloud.<br>
<br>
Mentorship and Career Growth<br>
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.<br>
<br>
Diverse Experiences<br>
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying.</div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+</li><li>1+ years Linux systems administration experience</li><li>1+ years technical troubleshooting / support experience</li><li>1+ years of networking experience</li><li>Current, active US Government Security Clearance of TS/SCI with Polygraph</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Experience with distributed systems at scale</li><li>Experience with service-oriented architecture and web services</li><li>Experience with systems administration on either Linux/UNIX or Windows operating systems</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, WA, Seattle - 91,000.00 - 152,000.00 USD annually</div><p></p>

ADC Engineer I, S3+Glacier Unique Regions

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
Do you want a role with deep meaning and the ability to make a major impact? As part of Intelligent Talent Acquisition (ITA), you'll have the opportunity to reinvent the hiring process and deliver unprecedented scale, sophistication, and accuracy for Amazon Talent Acquisition operations. ITA is an industry-leading people science and technology organization made up of scientists, engineers, analysts, product professionals and more, all with the shared goal of connecting the right people to the right jobs in a way that is fair and precise. Last year we delivered over 6 million online candidate assessments, and helped Amazon deliver billions of packages around the world by making it possible to hire hundreds of thousands of workers in the right quantity, at the right location and at exactly the right time. You&rsquo;ll work on state-of-the-art research, advanced software tools, new AI systems, and machine learning algorithms, leveraging Amazon's in-house tech stack to bring innovative solutions to life. Join ITA in using technologies to transform the hiring landscape and make a meaningful difference in people's lives. Together, we can solve the world's toughest hiring problems.<br>
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Data team builds the foundational data infrastructure and analytics tools that power Amazon's hiring decisions. We create secure, scalable solutions that enable teams across ITA to access and analyze recruitment data effectively while maintaining data integrity.<br>
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Key job responsibilities<br>
<ul><li>Design and implement scalable, secure data pipelines and infrastructure using AWS technologies and big data tools</li><li>Build and maintain high-performance ETL processes that handle large-scale, complex datasets</li><li>Architect end-to-end analytical solutions that are highly available, stable, and cost-effective</li><li>Transform raw data into actionable insights through effective data modeling and integration</li><li>Implement best practices in data system creation, data integrity, and documentation</li><li>Proactively identify opportunities for process improvement and automation</li><li>Partner with business stakeholders to gather requirements and translate them into technical solutions</li></ul><br>
A day in the life<br>
Within ITA, the Data team delivers high-quality recruiting data, reusable tools, and analytics reporting to Amazon Talent Acquisition customers. The Data team is the engine behind ITA&rsquo;s success, creating pathways to information upon which all of the organization&rsquo;s products are built and enabling Amazon to make correct hiring decisions a million times over. Focused on building scalable long term solutions, the team empowers engineers and consumers to develop, access, and analyze data independently with a high degree of data privacy and integrity. As a member of the Data team, you will deliver robust data solutions that drive fair and efficient hiring and rapidly evolve with the needs of the business.Within ITA, the Data team delivers high-quality recruiting data, reusable tools, and analytics reporting to Amazon Talent Acquisition customers. The Data team is the engine behind ITA&rsquo;s success, creating pathways to information upon which all of the organization&rsquo;s products are built and enabling Amazon to make correct hiring decisions a million times over. Focused on building scalable long term solutions, the team empowers engineers and consumers to develop, access, and analyze data independently with a high degree of data privacy and integrity. As a member of the Data team, you will deliver robust data solutions that drive fair and efficient hiring and rapidly evolve with the needs of the business.</div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>3+ years of data engineering experience</li><li>Experience with data modeling, warehousing and building ETL pipelines</li><li>Experience with SQL</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Experience with AWS technologies like Redshift, S3, AWS Glue, EMR, Kinesis, FireHose, Lambda, and IAM roles and permissions</li><li>Experience with non-relational databases / data stores (object storage, document or key-value stores, graph databases, column-family databases)</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, WA, Seattle - 132,100.00 - 178,800.00 USD annually</div><p></p>

Data Engineer II, Intelligent Talent Acquisition (ITA) - Data

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
Amazon's mission is to be Earth's most customer-centric company, and our Amazon Customer Service (CS) organization is an essential part of that mission. CS is one of the largest customer service organizations in the world with hundreds of thousands of associates providing support 24/7 in over 22 languages.<br>
<br>
The Network Solutions org within CS is building intelligent, adaptive systems that match customers to optimal experiences and continuously improve service quality at scale. The Journey Management (JM) Team within Network Solutions is looking for a Senior Business Intelligence Engineer to own the data modeling, analytics, and metrics infrastructure for Precision Match, the foundational capability that routes customers to the right support the first time for complete resolution. Journey Completion is the learning and corrective arm of Journey Management building Match Quality Intelligence that runs the flywheel to continuously refine matching quality and develops associates.<br>
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In this role, you will design analytics-ready data models that transform raw pipeline data into structured datasets enabling inspection of matching quality at scale. You will own executive-facing dashboards and automated reporting for P0 Precision Match metrics including First Contact Resolution Rate, Transfer Rate, repeat contact rates, and attribution breakdowns. You will build BI capabilities that enable cross-functional partners to inspect matching performance and surface actionable insights without ad-hoc manual analysis. You will partner with engineering and science teams to define metrics governance, ensure data fidelity, and establish sources of truth for Precision Match reporting.<br>
The ideal candidate is a self-starter comfortable with ambiguity who communicates effectively across technical and non-technical teams and seeks to tell the story of the data with little direction.<br>
<br>
Key job responsibilities<br>
As the Senior Business Intelligence Engineer (BIE) for Journey Completion, you will be the single-threaded owner of the analytics and reporting infrastructure that powers Precision Match decision-making. You will operate at the intersection of data engineering, business intelligence, and product analytics, building systems that make matching performance visible, measurable, and actionable for leadership and cross-functional partners across a global CS network serving 500M+ annual contacts.<br>
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Data Modeling and Dataset Engineering<br>
<ul><li>Design and build analytics-ready data models transforming raw pipeline data from matching, routing, and contact resolution systems into structured, queryable datasets.</li><li>Develop enriched datasets combining internal contact, associate, and routing data with attribution signals, applying data quality checks and ensuring source-to-consumption fidelity.</li><li>Work with cross-functional stakeholders to define and maintain sources of truth for Precision Match metrics. Obsessively monitor data fidelity and own resolution when issues arise.</li></ul><br>
Executive Reporting and Dashboards<br>
<ul><li>Build and own executive-facing dashboards and automated reports (daily, weekly, monthly business reviews) for P0 Precision Match metrics and attribution breakdowns.</li><li>Create standardized reporting and operational templates driving consistent metrics tracking across Journey Management leadership.</li></ul><br>
Analytics and Business Intelligence<br>
<ul><li>Develop analytics solutions enabling cross-functional partners to inspect matching performance, identify trends, and surface actionable insights at scale.</li><li>Manipulate and mine data from Redshift, MySQL, and other sources to perform root cause analyses on matching failures, answer complex business questions, and surface new insights on routing quality and associate performance.</li><li>Quantify Precision Match performance through attribution modeling distinguishing suboptimal matching from planning/supply factors and associate execution gaps.</li><li>Lead business discussions to share insights, challenge status quo, and provide forward-looking recommendations to enable strategic decision making and growth of Precision Match.</li></ul><br>
AI-Enhanced Reporting<br>
<ul><li>Build AI-powered reporting solutions including LLM-assisted insights, automated narrative generation, and intelligent alerting extending what stakeholders can do independently with data.</li></ul><br>
Cross-Functional Partnership<br>
<ul><li>Partner with engineering and science teams on metrics governance and data capture at source.</li><li>Translate complex business needs into clear data solutions across Journey Management, Precision Match science, and associate development teams.</li></ul><br>
About the team<br>
You will be part of a Product and Technology team in Customer Service/ Network Solutions org building the intelligence to understand why a match results in a transfer or repeat contact, applying attribution logic that distinguishes suboptimal matching from planning/supply factors and associate execution gaps. You will work alongside SDEs, BIEs, Data Engineers, Scientists, TPMs, and Product Managers to build the closed-loop feedback system continuously optimizing matching and developing associates serving 500M+ annual contacts.</div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>1+ years of SQL, ETL or Oracle experience</li><li>1+ years of developing automated reporting experience</li><li>5+ years of as a Data Analyst, Data Engineer, Business Intelligence Analyst, or a related occupation experience</li><li>Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, Statistics, Economics, or a related field</li><li>Experience with theory and practice of information retrieval, data science, machine learning and data mining</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Experience working directly with business stakeholders to translate between data and business needs</li><li>Experience managing, analyzing and communicating results to senior leadership</li><li>Experience programming to extract, transform and clean large (multi-TB) data sets</li><li>Experience with AWS technologies</li><li>Experience with theory and practice of design of experiments and statistical analysis of results</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, WA, Seattle - 130,400.00 - 176,300.00 USD annually</div><p></p>

Senior Business Intelligence Engineer, Amazon Customer Service

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
Are you passionate about building business insights that drive decision-making at the highest levels? Do you want to be part of a fast-paced, ambiguous environment and contribute to Amazon's Brand Protection charter?<br>
<br>
As a Sr. Business Intelligence Engineer, from Day 1, you will be challenged with solving complex and ambiguous data problems - from designing scalable data models and metric frameworks, to building executive-ready dashboards, owning pipeline architecture and driving the technical strategy for the data team.<br>
<br>
What are we looking for?<br>
<ul><li>You have a track record of end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment.</li><li>You are passionate about finding root causes, trends, and patterns and how they impact business. You use data to support your ideas and drive actionable outcomes, and draw inferences and conclusions based on data.</li><li>You should be able to work on complex initiatives, deal with ambiguity, and work with senior leaders.</li><li>You have extensive experience working with extremely large data sets and are comfortable with various tools and technologies to consume, extract, and transform data.</li><li>You have business communication skills to be able to work with product and program owners to understand key business questions, and are able to build solutions (analysis / reports / dashboards) that enable them to answer those questions quickly and accurately.</li><li>You are comfortable juggling competing priorities and handling ambiguity. You thrive in an agile and fast-paced environment on highly visible projects and initiatives.</li></ul>
- You have experience mentoring engineers and raising the technical bar for a team - through code reviews, architectural guidance, and leading by example.<br>
<br>
Key job responsibilities<br>
<ul><li>Be highly data driven, resourceful, and team oriented.</li><li>Translate analytic insights into actionable recommendations for business and clearly communicate strategic findings by translating complex technical concepts into business terms and vice versa.</li><li>Develop dashboards that provide insights into the health of the business, create analytics solutions to drive deep dives and uncover hidden risks/trends and recommend optimizations for future state.</li><li>Interact with internal program, product, engineering, data and science owners to gather requirements, structure scalable and performant data solutions and gain a deep understanding of key datasets.</li><li>Own the design, creation, and management of extremely large datasets and tune query performance against large and complex data sets.</li><li>Design, implement, and drive adoption of new analytic technologies and solutions and promote industry standard best practices.</li></ul>
- Serve as the technical lead for the Brand Protection data team - owning architectural decisions, mentoring engineers and analysts on best practices, query optimization, and data modeling.<br>
<br>
About the team<br>
<br>
The Brand Protection team is part of Amazon's WW Customer &amp; Partner Trust organization. Our vision is to use data provided by Brands in the Brand Registry to prevent Brands eligible for protections worldwide from ever seeing a listing on Amazon that has invalid data (e.g., misuse of trademarks, copyright) associated with their Brand. We strive to make Amazon the best way for Selling Partners to operate their businesses by protecting their intellectual property while reaching customers locally and globally.</div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>10+ years of professional or military experience</li><li>5+ years of SQL experience</li><li>Experience programming to extract, transform and clean large (multi-TB) data sets</li><li>Experience with theory and practice of design of experiments and statistical analysis of results</li><li>Experience with AWS technologies</li><li>Experience in scripting for automation (e.g. Python) and advanced SQL skills.</li><li>Experience with theory and practice of information retrieval, data science, machine learning and data mining</li><li>Knowledge of data warehousing and data modeling</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Experience working directly with business stakeholders to translate between data and business needs</li><li>Experience managing, analyzing and communicating results to senior leadership</li><li>Experience with data visualization using Tableau, Quicksight, or similar tools</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, WA, Seattle - 130,400.00 - 176,300.00 USD annually</div><p></p>

Business Intelligence Engineer III, Intellectual Property Protection

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
Device Brand Studio, an internal agency within the Devices group at Amazon, is seeking a talented Brand Designer to help bring new Amazon offerings to market, products, services, and features within our devices portfolio. The Brand Designer will execute brand identity and creative assets for product lines and campaigns within Amazon Devices, working within established brand systems and creative direction.<br>
<br>
The ideal candidate has a strong foundation in visual design, typography, and brand systems, and the ability to take creative direction and translate it into polished, on-brand work across a range of formats. You will work closely with creative directors, art directors, and copywriters to bring concepts to life, iterating quickly based on feedback and factoring in customer and business requirements. You should be comfortable presenting your work to peers and leads, taking direction well, and knowing when to ask questions versus when to execute. You should have working knowledge of brand guidelines and creative briefs at a top consumer-facing brand like Amazon.<br>
<br>
Because the work is varied and fast-paced, you should have strong craft fundamentals and the ability to manage your own time across multiple projects. You will partner with creative directors, art directors, copywriters, and production to deliver design work across product detail pages, merchandising assets, retail fixtures, and packaging.<br>
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This role is for a design-forward contributor who executes with precision, takes direction well, and is looking to grow their craft within a fast-moving in-house creative team.<br>
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Key job responsibilities<br>
<ul><li>Execute brand-consistent design work across digital, retail, and packaging touchpoints, guided by established creative direction</li><li>Apply brand guidelines accurately and consistently across a range of formats and surfaces</li><li>Collaborate with creative directors, art directors, and copywriters to bring concepts to life</li><li>Iterate quickly on design work based on feedback from creative leads and stakeholders</li><li>Prepare and organize design files and assets for handoff to production and other teams</li><li>Contribute ideas and point of view in creative reviews, while executing to the direction set by leads</li><li>Manage time and priorities across multiple concurrent design requests</li></ul></div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>3+ years of design experience</li><li>Have an available online portfolio</li><li>Experience working with agile development teams (agile/scrum/kanban)</li><li>Experience in Adobe Creative Suit applications, with high proficiency in Adobe Illustrator, Photoshop, InDesign, and Acrobat using macOS</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Experience with e-commerce, search, social, and other major application types and their UX patterns</li><li>Experience creating services and applications with multiple user touch points on different platforms and devices</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
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Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company&rsquo;s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.<br>
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Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, CA, Santa Monica - 120,500.00 - 163,000.00 USD annually<br>
USA, NY, New York - 132,500.00 - 185,000.00 USD annually<br>
USA, WA, Seattle - 120,500.00 - 163,000.00 USD annually</div><p></p>

Brand Designer, Devices Brand Studio

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
Do you want to join an innovative team of scientists and engineers who use terabytes of data and create state-of-the-art Generative AI algorithms to push the boundaries of AI creativity? We are building foundational behavioral models for Amazon Stores using Generative AI, LLMs and Large Model training techniques that fuses general world knowledge, customer shopping behavior and Amazon e-commerce domain knowledge. We are looking for scientists who are passionate about technology, innovation, and customer experience, and are ready to make a lasting impact on the industry using intelligent and transformative AI applications. Working closely with cross-functional teams, you will be an essential part of every stage of AI development, from ideation and design to rigorous testing and successful deployment, ensuring our AI projects drive innovation and provide value for our customers. If you&rsquo;re fired up about being part of a dynamic, driven team, then this is your moment to join us on this exciting journey!<br>
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Key job responsibilities<br>
In this role you will leverage your background and expertise to lead developing foundational behavioral model for Amazon Stores using Generative AI, LLM and Large Model training techniques. On a day-to-day basis, you will:<br>
<ul><li>Research and implement new algorithms and architectures for generative AI applications.</li><li>Optimize model performance and scalability for inference and deployment.</li><li>Collaborate with other talented applied scientists and engineers to gather and preprocess large datasets and develop an improved training infrastructure that accelerates innovation.</li><li>Experiment with SOTA methods to improve generative AI model quality.</li><li>Provide technical expertise and guidance to support the integration of generative AI solutions into various products and services.</li></ul></div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience</li><li>2+ years of building models for business application experience</li><li>Experience programming in Java, C++, Python or related language</li><li>Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing</li><li>Experience in patents or publications at top-tier peer-reviewed conferences or journals</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Strong understanding of machine learning, deep learning, and generative AI principles and algorithms.</li><li>Proficiency with modeling and large-scale data processing tools such as Pytorch, scikit-learn, Spark MLLib, PySpark, MxNet, Tensorflow, numpy, scipy etc.</li><li>Ability to work with large datasets and knowledge of data preprocessing techniques such as Hadoop, Spark etc..</li><li>Familiarity with natural language processing (NLP) and computer vision for generative AI applications.</li><li>Strong problem-solving and critical thinking skills and excellent communication and teamwork abilities to collaborate with cross-functional teams.</li><li>Ability to stay updated with the latest advancements in generative AI and adapt to new techniques and methodologies.</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company&rsquo;s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, CA, San Diego - 142,800.00 - 193,200.00 USD annually<br>
USA, WA, Seattle - 142,800.00 - 193,200.00 USD annually</div><p></p>

Applied Scientist (GenAI/LLM), Sandstone

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