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solutions consultant

Genesys

<div></div><div><div><div><div><div><div>locations</div><div>
Riyadh (Flexible)</div></div></div></div><div></div><div><div><div><div><div>
time type</div><div>
Full time</div></div></div></div><div></div><div><div><div><div>
posted on</div><div>
Posted 30+ Days Ago</div></div></div></div><div></div><div><div><div><div>
job requisition id</div><div>
JR110593</div></div></div></div></div></div><div><div><p>
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.</p><p></p><p>
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.</p><p></p><p><b>
Senior Solutions Consultant</b></p><p>
As a <b>Senior Solutions Consultant</b>, you act as a trusted advisor throughout the customer buying journey, helping organizations connect their customer experience strategy with practical, scalable solutions. You engage both business and technical stakeholders, from operational leaders to architects and C-level executives guiding them through complex evaluations with clarity, credibility, and insight.</p><p>
You play a critical role in driving successful outcomes across enterprise and upper mid-market opportunities by combining strong technical expertise with a consultative, outcome-oriented approach.</p><p></p><p><b><br>
What You&rsquo;ll Be Responsible For</b></p><p></p><p><b>
Discovery &amp; Outcome Alignment</b></p><ul><li><p>
Engage stakeholders to understand business objectives, operational challenges, and success metrics</p></li><li><p>
Facilitate discovery sessions and workshops to identify gaps, opportunities, and value drivers</p></li><li><p>
Translate customer needs into solution approaches aligned to measurable outcomes (e.g., customer satisfaction, efficiency, productivity)</p></li><li><p>
Help customers understand the organizational and operational impact of modernizing customer experience</p></li></ul><p></p><p><b>
Solution Design &amp; Advisory</b></p><ul><li><p>
Develop high-level solution architectures and business solution roadmaps aligned to customer priorities and constraints</p></li><li><p>
Balance innovation with feasibility, scalability, and long-term sustainability</p></li><li><p>
Produce key deliverables such as discovery documentation, solution designs, and architecture diagrams</p></li><li><p>
Ensure smooth transition to delivery teams by setting clear expectations and success criteria</p></li></ul><p></p><p><b>
Demonstrations &amp; Value Communication</b></p><ul><li><p>
Design and deliver tailored, scenario-based demonstrations showcasing AI-powered experience orchestration</p></li><li><p>
Excellent in story telling and lead in value selling approach</p></li><li><p>
Communicate complex technical concepts (AI, automation, integrations) in a clear and practical way</p></li><li><p>
Adapt messaging for diverse audiences, including executives, business users, and technical teams</p></li><li><p>
Experienced soft skills and objection handling.</p></li><li><p>
Articulate business value and differentiation in the context of customer needs</p></li></ul><p></p><p><b>
Supporting Complex Sales Cycles</b></p><ul><li><p>
Partner with Account Executives and cross-functional teams to drive strategy on large, complex deals</p></li><li><p>
Lead or contribute to RFx responses, proposals, and customer presentations</p></li><li><p>
Guide customers through evaluation and decision-making processes</p></li><li><p>
Lead virtual or on-site workshops to build alignment and confidence</p></li><li><p>
Building business cases / ROI models</p></li><li><p>
Quantifying value (cost reduction, containment, CSAT impact)</p></li><li><p>
Partnering with Value Consultants (or doing it themselves)</p></li></ul><p></p><p><b>
Technical Validation &amp; Integration Advisory</b></p><ul><li><p>
Engage with architects, developers, and IT teams to validate solution fit within enterprise ecosystems</p></li><li><p>
Advise on APIs, integrations, data flows, security, and interoperability</p></li><li><p>
Address feasibility, risk, and technical adoption considerations</p></li><li><p>
Support use cases involving AI, automation, analytics, and digital engagement</p></li><li><p>
Coordinate with SME, partners and Product Team.</p></li></ul><p></p><p><b>
Innovation &amp; Thought Leadership</b></p><ul><li><p>
Stay current with industry trends, emerging technologies, and best practices (AI, cloud, security and CX)</p></li><li><p>
Build reusable solution assets, demos, and frameworks leveraging modern technologies (e.g., APIs, cloud, Infrastructure as Code)</p></li><li><p>
Act as a technical ambassador, showcasing innovative solutions to customers and partners</p></li></ul><p></p><p><b>
Team Collaboration &amp; Leadership</b></p><ul><li><p>
Collaborate with Sales, Presales, Partners, and Delivery teams to drive successful outcomes</p></li><li><p>
Lead or contribute to virtual deal teams on complex opportunities</p></li><li><p>
Share knowledge, mentor peers, and contribute to team best practices</p></li><li><p>
Operate with a high degree of autonomy while managing multiple priorities</p></li><li><p>
Co-selling and co-designing solutions</p></li></ul><p></p><p><b>
What We&rsquo;re Looking For</b></p><p>
You bring a strong consultative mindset, combining technical depth with the ability to simplify complexity. You are comfortable operating in ambiguity, influencing senior stakeholders, and building confidence in both business and technical decisions.</p><p></p><p><b>
Required Experience</b></p><ul><li><p>
Excellent communication &amp; presentation skills in both Arabic and English</p></li><li><p>
5+ years in active Solutions Consulting, Technical Presales, Solutions Architecture, or similar customer-facing technical roles</p></li><li><p>
Experience supporting enterprise or complex SaaS / cloud evaluations</p></li><li><p>
Strong understanding of cloud architectures, APIs, integrations, and modern SaaS platforms</p></li><li><p>
Solid technical foundation across networking, security, and software systems</p></li><li><p>
Proven ability to communicate effectively with both business and technical audiences</p></li><li><p>
Experience collaborating across sales, product, and delivery teams</p></li><li><p>
Commercial Awareness: Supporting commercial constructs, Understanding licensing models, consumption, and TCO</p></li><li><p>
Build and articulate compelling business cases, linking Genesys capabilities to measurable financial and operational outcomes</p></li></ul><p></p><p><b>
Preferred Experience</b></p><ul><li><p>
Experience in customer experience (CX), contact center (CCaaS), CRM, or digital engagement platforms</p></li><li><p>
Familiarity with AI technologies (LLMs, NLU, predictive models), automation, and analytics use cases</p></li><li><p>
Hands on Demo, POC is a plus.</p></li><li><p>
Exposure to platforms such as AWS, Salesforce, ServiceNow, or similar ecosystems</p></li><li><p>
Knowledge of contact center technologies (IVR, WFM, recording, digital channels, VoIP/SIP , AI)</p></li><li><p>
Experience with Infrastructure as Code (e.g., Terraform, CloudFormation) is a plus</p></li><li><p>
Strong workshop facilitation, presentation, and stakeholder management skills</p></li><li><p>
Familiarity with CcaaS ecosystem</p></li><li><p>
Experience working with system integrators, partners, or BPO providers</p></li><li><p>
Leading competitive differentiation conversations</p></li><li><p>
Experience with cloud migration strategies &amp; Change management considerations</p></li></ul><p></p><p>
#LI-MC1</p><p></p><p>
If a Genesys employee referred you, please use the link they sent you to apply.</p><p></p><p><b>
About Genesys:</b></p><p>
Genesys&reg; empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud&trade; is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.</p><p></p><p><b>
Reasonable Accommodations:</b></p><p>
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.</p><p></p><p>
You can expect a response within 24&ndash;48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.</p><p></p><p>
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation&mdash;such as application follow-ups or resume submissions&mdash;may not receive a response.</p><p></p><p><b>
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or </b><b>expression, marital</b><b> status, domestic partner </b><b>status, national</b><b> origin, genetics, </b><b>disability, military</b><b> and veteran status, and other protected characteristics.</b></p><p></p><p><i>
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.</i></p></div></div></div>

Senior Solution Consultant

Muller's Solutions

<div><p>M&uuml;ller's Solutions is looking for a seasoned SuccessFactors Senior Consultant to become a member of our specialized team. The successful applicant will possess in-depth knowledge of SuccessFactors modules along with substantial experience in implementing and enhancing HR solutions across various client environments. In this position, you will oversee complete implementation projects, offer strategic advice, and guarantee the effective delivery of HR technology solutions that align with the clients' business goals.</p><ul><li>
The preferred SuccessFactors Consultant will exhibit expertise in the following three key areas:</li></ul><ul><li>
LMS (Learning Management System): The candidate should have thorough knowledge and hands-on experience with the LMS module within SuccessFactors.</li><li>
Performance Management: The candidate needs to be skilled in configuring and overseeing the Performance Management module.</li><li>
Compensation: The candidate must display proficiency in Compensation Management within SuccessFactors, ensuring effective configuration and operation.</li></ul>
Key Responsibilities:<ul><li>
Lead the design, configuration, and implementation of SuccessFactors modules tailored to client requirements.</li><li>
Collaborate with clients to understand their HR processes and translate them into effective SuccessFactors solutions.</li><li>
Manage project timelines, resources, and deliverables to ensure successful project completion.</li><li>
Provide expert advice on best practices and recommend enhancements to optimize system performance.</li><li>
Conduct workshops, training sessions, and change management activities to support user adoption.</li><li>
Work cross-functionally with technical teams to ensure successful integration with other systems.</li><li>
Stay updated on SuccessFactors product updates, industry trends, and emerging technologies.</li></ul><br>
<b>
Requirements</b><br>
<br>
Requirements:<ul><li>
Bachelor's degree in Human Resources, Information Technology, or a related field.</li><li>
Minimum of 7 years&rsquo; experience in SuccessFactors consulting with a proven track record of successful implementations.</li><li>
In-depth knowledge of multiple SuccessFactors modules such as Employee Central, Performance &amp; Goals, Compensation, Learning, and Recruiting.</li><li>
Strong project management and leadership skills.</li><li>
Strong communication, facilitation, and stakeholder management skills.</li><li>
Capability to work effectively both independently and as part of a team.</li><li>
Possession of relevant SuccessFactors certifications is strongly preferred.</li><li>
The ideal SuccessFactors Consultant should demonstrate expertise in the following three core areas:</li><li><ul><li>
LMS (Learning Management System): The candidate must have extensive knowledge and practical experience with the LMS module in SuccessFactors.</li><li>
Performance Management: The candidate should be proficient in configuring and managing the Performance Management module.</li><li>
Compensation: The candidate should demonstrate excellence in Compensation Management within SuccessFactors, ensuring efficient setup and operation.</li></ul></li></ul><br>
<b>
Benefits</b><p><br>
Why Join Us:</p><p></p><p>
Opportunity to work with a talented and passionate team.</p><p>
Competitive salary and benefits package.</p><p>
Exciting projects and innovative work environment.</p></div>

SAP SuccessFactors Senior Consultant/Arabic Speaker

Zahran Facilities Management

<div>
 <p>
  <strong>
   About Job Role:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  An SCM Fusion Consultant is responsible for designing, developing, testing, implementing, supporting and providing integrated solutions in various industries
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor's or Master's Degree or equivalent.
  </li>
  <li>
   4-6 years of experience in a similar position, with experience in designing, developing, testing, implementing, supporting and providing integrated solutions in various industries.
  </li>
  <li>
   .Willing to be part of Core Internal Fusion ERP Team on Permanent Basis to implement &amp; support Super users &amp; End Users
  </li>
  <li>
   .Should have at least 2 full cycle implementations with extensive experience in Fusion Distribution modules - (Purchasing, Order Management, shipping, Advanced pricing, incentive compensation, inventory, procurement, Warehouse Management etc)
  </li>
  <li>
   .Expert in Implementation, Enhancement &amp; Support activities within Fusion ERP Environment
  </li>
  <li>
   .Demonstrated ability to drive implementation of Enterprise Resources Planning (ERP) systems &ndash; Fusion
  </li>
  <li>
   .Must be able to communicate fluently in English; written &amp; verbal &ndash; Arabic language is a plus
  </li>
  <li>
   .Possess strong analytical skills, is highly meticulous and someone who has an eye for details
  </li>
  <li>
   .Ability to prioritize time and tasks
  </li>
  <li>
   .Creativity in resolving complex issues surrounding business process and technical challenges
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  .
 </p>
</div>


SCM Fusion Consultant

Ingram Micro

<div><p><b>It's fun to work in a company where people truly BELIEVE in what they're doing!
</b></p><p></p><p>Job Description:
</p><div></div><div><div><div><div><div><div><div><div><div><p><b>Join Us at the Forefront of Professional Services!
</b></p><p><b>Who We Are: </b>Join the business behind the world&rsquo;s brands. We&rsquo;re redefining distribution. We&rsquo;re Ingram Micro&mdash;a people-first technology partner, reaching nearly 90% of the world's population. With operations in 57 countries and approximately 24,000 associates, we help businesses run better, grow faster, and achieve their sustainability goals. It's fun to work in a company where people truly BELIEVE in what they're doing!
</p><p></p><p><b>How Our Team Works: </b>Collaboration is at the heart of innovation. Our team drives Ingram Micro&rsquo;s innovative campaigns, highlighting our cutting-edge solutions and enabling us to maintain leadership in the technology distribution industry. We work together to shape the future of technology distribution, ensuring products reach customers efficiently and helping businesses thrive globally.
</p><p></p><p><b>Our Values in Action: </b>At Ingram Micro, we are shaping the future with cutting-edge technology! We foster a culture of collaboration, transparency, and continuous improvement. Our team members are encouraged to share ideas, challenge the status quo, and work together to shape the future of technology distribution.
</p><p></p><p><b>What You&rsquo;ll Do: </b>As a <b>Professional Services Consultant-Red Hat </b>, you&rsquo;ll play a critical role in delivering technical solutions and support to customers. Your key responsibilities will include:
</p><ul><li><p>Designing and implementing security solutions for customers.
</p></li><li><p>Managing and executing the installation and operation of commercial cybersecurity toolsets.
</p></li><li><p>Providing technical support and addressing all technical problems.
</p></li><li><p>Developing and delivering cybersecurity services, including end-to-end projects and training.
</p></li><li><p>Creating and updating technical and business documentation.
</p></li></ul><p></p><p><b>What You Bring to the Role: </b>We&rsquo;re looking for someone with:
</p><ul><li><p>A graduate degree with 2+ years of relevant industry experience.
</p></li><li><p>Experience in IT distribution within a multinational environment.
</p></li><li><p>Excellent decision-making ability and the capability to work under pressure and time constraints.
</p></li><li><p>Excellent presentation and interpersonal skills.
</p></li><li><p>Excellent knowledge of products of a technical nature, with strong time management and planning skills.
</p></li></ul><p></p><p><b>Your Growth with Us: </b>Joining Ingram Micro means becoming part of a global leader in technology solutions. We offer a dynamic work environment, opportunities for professional growth, and the chance to make a significant impact on the future of technology distribution. Together, we build careers. Investing in your future. Partners in putting you first. Committed to your success.
</p><p></p><p>#LI-SMR1</p></div></div></div></div></div></div></div></div></div></div><p></p>

Professional Services Consultant- Red Hat

Denodo

<p></p><div><div><div><div><div><b>Job Category: </b>Product &amp; Solutions
</div></div></div></div><div><div><div><div><div>Denodo is a leader in data management. The award-winning Denodo Platform is the leading data integration, management, and delivery platform using a logical approach to enable self- service BI, data science, hybrid/multi-cloud data integration, and enterprise data services. Realizing more than 400% ROI and millions of dollars in benefits, Denodo&rsquo;s large enterprise and mid-market customers across 30+ industries have received payback in less than 6 months. For more information, visit www.denodo.com.</div>
<div>We are a fast-growing, international organization with teams across four continents and we work with a cutting-edge technology, but that's not all we have to offer. At Denodo, we are like a family and it is of the utmost importance to us that we help support your professional growth every step of the way</div>
<div><div><div><div><b>
Job Description</b></div>
</div><div><div>
As a passionate Technical Consultant, you will be responsible for consulting, solution/problem-solving, and empowering our clients data journey using Data Virtualization.</div>
<div>Our customers&rsquo; projects include integrating data in a virtual manner for operational and/or analytical purposes - combining multiple data sources for Advanced Analytics; implementation of Logical Data Warehouses and Virtual Data Marts to enable modern Business Intelligence solutions; modernizing data ecosystems for Hybrid and Cloud environments; and building Agile Operational Reporting on diverse platforms are just a few flavors of your future projects.</div>
<div>Be part of an elite team in a rapidly growing international software product company. Your career with us will combine cutting-edge technology, exposure to worldwide clients across all industries (Financial Services, Automotive, Insurance, Pharma, etc.), exciting growth path for technical, product, and customer-facing roles, direct mentorship, and access to senior management as part of a global team.</div>
</div></div><div><div><div><b>
Job Responsibilities &amp; Duties</b></div>
</div><div><div>
To be successful in this role you will require a combination of high technical expertise, troubleshooting skills and client management skills to conduct on-site and off-site consulting, product implementation and technical problem-solving. In this position you will work directly with engineers: our own staff, our partners, and our customers.</div>
<div><b>Product and technical knowledge:</b></div>
<ul><li>Obtain and maintain strong knowledge of the Denodo Platform, be able to deliver a superb technical pitch, including an overview of our key and advanced features and benefits, services offerings, differentiation, and competitive positioning.</li>
<li>Constantly learn new things and maintain an overview of modern technologies.</li>
<li>Be able to address a majority of technical questions concerning customization, integration, enterprise architecture, and general features/functionality of our product.</li>
<li>Capable of building and/or leading the development of custom deployments based on and beyond client&rsquo;s requirements.</li>
<li>Provide timely, prioritized, and complete customer-based feedback to Product Management, Sales, Support and/or Development regarding client&rsquo;s business cases, requirements, and issues.</li>
</ul>
<div><b>Presentation and organizational skills:</b></div>
<ul><li>Engage clients in the product architecture, configuration, and use of the Denodo Platform.</li>
<li>Know when and where to escalate within the Denodo technical organization and make effective use of those resources.</li>
<li>Promote knowledge and best practices while managing deliverables and client expectations.</li>
</ul>
<div><b>Customer engagement:</b></div>
<ul><li>Manage client expectations, establish credibility at all levels within the client, and build problem-solving partnerships with the client, partners, and colleagues.</li>
<li>Provide technical consulting and support.</li>
<li>Develop white papers, presentations, training materials, or documentation on related topics.</li>
</ul>
<div><b>Information Security Responsibilities:</b></div>
<ul><li>Knows and understands the Security Policy and procedures that apply to their work.</li>
<li>Ensures that their actions do not result in any security breaches.</li>
<li>Informs the owner of the asset of any security incident, real or suspected, that it detects.</li>
<li>Is aware of and committed to the Acceptable Use Policy.</li>
</ul></div></div><div><div><div><b>Desired Skills &amp; Experience</b></div>
</div><div><div><b>
Required Skills:</b></div>
<ul>
<li>Experience Range: 3-15 years (new graduates must be top-ranked and exceptionally qualified).</li>
<li>University Degree relating to information systems or computer science (Bachelor&rsquo;s, Master&rsquo;s, Diploma).</li>
<li>Excellent verbal and written communication skills to be able to interact with technical and business counterparts.</li>
<li>Solid understanding of SQL and good grasp of relational and analytical database management theory and practice.</li>
<li>Good knowledge of modern technologies such as JDBC, XML, and Web Services APIs.</li>
<li>Strong technical knowledge in modern architectures.</li>
<li>Strong analytical and problem-solving abilities.</li>
<li>Active listener.</li>
<li>Lots of curiosity. You never stop learning new things.</li>
<li>Creativity. We love to be surprised with innovative solutions.</li>
<li>Willingness to travel.</li>
<li>Be a team worker with a positive attitude.</li>
</ul>
<div><b>We value:</b></div>
<ul>
<li>Experience working with GIT or other version control systems.</li>
<li>Experience working with relational, NoSQL, and graph databases.</li>
<li>Experience working with data in Cloud platforms (GCP, AWS, Azure), including dbPaaS vendors (Snowflake, MongoDB Atlas, etc.).</li>
<li>Experience working with container and orchestration tools (Docker and Kubernetes).</li>
<li>Experience working with caching approaches and technologies.</li>
<li>Experience in Windows &amp; Linux (and UNIX) operating systems in server environments.</li>
<li>Business software implementation and integration projects (e.g. ETL/Data Warehouse architectures, CEP, BPM).</li>
<li>Integration with packaged applications (e.g. relational databases, SAP, Siebel, Oracle Financials, Business Intelligence tools,&hellip;).</li>
<li>Industry experience in supporting mission-critical software components.</li>
<li>Experience in attending customer meetings and writing technical documentation.</li>
</ul></div></div></div><div><i>
Denodo is an equal opportunity employer and prohibits discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by applicable law. Denodo will provide reasonable accommodation to employees who have protected disabilities in accordance with applicable law.</i></div>
<div><i>We do not accept resumes from headhunters or suppliers that have not signed a formal fee agreement. Therefore, any resume received from an unapproved supplier will be considered unsolicited, and we will not be obligated to pay a referral fee.</i></div></div></div></div></div></div><p></p>

Technical Consultant

Cisco

Meet the Team
<br>As a Solutions Engineer at Cisco, you will work closely with the Service Provider Sales team to identify the needs one of Cisco’s most strategic Service Provider accounts in Saudi Arabia, demonstrate Cisco solutions, and design tailored products that drive digital transformation. You will provide expert technical guidance focused on customer success and aligned outcomes, while enjoying the flexibility to handle your work in a way that delivers the best results for both the customer and your team. This role requires solution engineer who combines, Enterprise networking, Data Center architecture solutions with strong AI, automation capable of guiding customers toward fully autonomous, AI-driven networks.
<br><br>
Your Impact
<br>As a Solution Engineer, you will play a pivotal role in accelerating Cisco's leadership by acting as a trusted technical advisor and solution architect. Your expertise will be crucial in translating service provider objectives into comprehensive, impactful architecture and solution strategies across Cisco’s diverse portfolio. Serve as the technical lead within the account team, building trusted advisor relationships with senior IT and business leaders.
<br><br>
<ul>
<li>Own the end-to-end technology vision and architecture, spanning Service Provider networks, Data Center, Cloud, Automation, Cybersecurity and AI driven operations.</li>
<li>Lead the design of large-scale, highly scalable Data Center, Enterprise Networking architectures, aligned with future autonomous networking models.</li>
<li>Lead AI-driven network transformation initiatives, including:</li>
<li>Applying AI/ML and LLM models to network operations, assurance, planning, and optimization</li>
<li>Positioning Agentic AI for closed-loop decision making, intent execution, and self-healing networks</li>
<li>Integrating AI capabilities across transport, Data Center, cloud and cybersecurity domains</li>
<li>Articulate and demonstrate the business impact of AI on network efficiency, cost optimization, resilience, and customer experience.</li>
<li>Lead network automation and orchestration strategy, with deep expertise in DNA Center, Nexus Dashboard, Cisco Intersight and Cisco Crosswork Automation portfolio</li>
<li>Collaborate with account teams, product leaders, and executives to influence roadmaps, investment decisions, and long-term transformation strategy.</li>
<li>Develop and present high-impact technical proposals, architectures, and demonstrations.</li>
<li>Drive proof of concepts (POCs), pilots, and solution validation to accelerate decision-making and adoption.</li>
</ul>
Minimum Qualifications
<br><br>
<ul>
<li>3+ year’s of proven experience in presales, consultative, or solution architect roles, demonstrating a proven presales track record in designing and deploying solutions, particularly in routing, switching, data center and cloud.</li>
<li>Technical expertise in:</li>
<li>Scalable, AI-ready Data Center architecture including compute, storage solutions (Cisco or 3rd party), data center networking, Cisco ACI</li>
<li>Enterprise network architectures using Cisco routing, switching and wireless solutions, SD-WAN, SASE, modern AI Ops/ML Ops, and programming/scripting capabilities.</li>
<li>Service provider network architecture spanning Access, transport, Data center, and Internet with related technologies.</li>
<li>Strong AI and automation expertise, including:</li>
<li>Applied understanding of AI/ML models for networking use cases such as assurance, optimization, planning, and predictive operations</li>
<li>Architectural or hands-on knowledge of LLM-based systems for operational insights, automation, and decision support</li>
<li>Experience designing or positioning Agentic AI frameworks to enable closed-loop, intent-based, and autonomous network operations</li>
<li>Strong understanding of Cisco technologies and architecture, with proven cross-architecture experience to translate client objectives into comprehensive solutions across Cisco’s full portfolio.</li>
<li>Ability to simplify complex technical concepts for both technical and non-technical audiences, coupled with strong executive-level communication skills.</li>
<li>Solid experience engaging directly with customers, applying consultative selling techniques, understanding financial pain points, and aligning solutions with customer business models to drive value realization and adoption.</li>
</ul>
Preferred Qualifications
<br><br>
<ul>
<li>Bachelor’s degree in electrical engineering, Computer Science, or a related field.</li>
<li>Cisco certifications (e.g., CCNA, CCNP, CCIE) or equivalent vendor credentials.</li>
<li>Experience in Enterprise networking solutions: campus and branch, secure network architecture, access, wireless, wide area network, visibility and monitoring solutions</li>
<li>Understanding of data center technologies: hyperconverged infrastructure, cloud computing and networking, Data center fabric, servers, unified edge, SDN controller,</li>
<li>High level understanding of Service Provider Routing and Transport, including SR-MPLS and SRv6, Mobility, 5G Core network design and evolution</li>
<li>Ability to work effectively, add value as a team member, and assume a proactive approach to your career, demonstrating a growth mindset and adaptability.</li>
<li>Excellent written and verbal communication, listening, and strong presentation skills.</li>
<li>Experience in Saudi Arabia market is highly desirable, with Arabic language proficiency considered a significant plus.</li>
</ul>
<b>Nature of the Work:</b> Hybrid Full Time
<br><b>Hours of work:</b> 48 hours per week
<br><b>Benefits:</b> Healthcare and Insurance, Employee Stock Purchase program, Flexible Spending Benefit, Flex and Schooling Allowances and many more.
<br><b>Application start and end date:</b> Starting 6th of May for approx. 4-6 weeks
<br><br>
Why Cisco?
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At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
<br>Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
<br>We are Cisco, and our power starts with you.

Solutions Engineer

<div><div><b>We help the world run better</b><br>
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div><div></div><p><b><br>
 </b><b>What you&rsquo;ll build</b></p><p>
As the CX Solution Advisor (SA), you will be the go-to person for any CX solution questions within the CX SA team. You will leverage your deep expertise in CX solutions (Commerce, Sales, Service, and Emarsys) to support the entire sales cycle, from identifying opportunities to post-sale customer support. Additionally, you will assist customers in expanding their current SAP CX footprint to maximize value for their organization.</p><ul><li>Provide deep CX solution-specific expertise to support new sales and adoption for key customers</li><li>Provide both standard and customized/personalized solution demonstrations that bring SAP CX solutions to life and show customers the value of SAP.</li><li>Support the Account Team by delivering CX solution presentations to identify and qualify new opportunities and drive adoption and consumption of SAP CX solutions</li><li>Evaluate account qualification criteria to determine further investment in pursuing opportunities</li><li>Establish yourself as a CX thought leader within the account team and fine-tune account strategy</li><li>Collaborate with the team in creating overall themes and competitive differentiation</li><li>Conduct vigorous dry runs on strategic deals and customer engagements</li><li>Transition engagement to implementation partner/ Services teams effectively</li><li>Engage with customers to continue selling the vision of SAP CX solutions and ensure eagerness for renewal</li><li>Leverage digital assets throughout the customer engagement, including demos, presentations, and other content</li></ul><p></p><p><b><br>
What you bring:</b></p><ul><li>Professional experience with large software/IT organizations, preferably in CX solution</li><li>CX product and process experience and/or 10 years + of relevant SAP CX solutions experience</li><li>Working knowledge of CX Cloud Solutions, Hosted Services, and Software as a Service/Platform as a Service models in the Business-to-Business Environment</li><li>Viewed as a CX solutions/Industry expert across SAP with a track record of success</li><li>Focus on creating compelling storylines and themes for customer interactions</li><li>Ability to quickly understand customer business goals and ensure they are at the center of recommended solutions</li><li>Passion and energy in all customer interactions</li><li>In line with Saudization legal mandates, we can only consider Saudi nationals at this time</li></ul><p><b>
Skills you&rsquo;ll use:</b></p><ul><li>
Presentation Skills</li><li>
Demonstration Skills</li><li>
Value Selling</li><li>
Storytelling</li><li>
Business Acumen</li><li>
Customer Orientation</li><li>
Influencing Skills</li><li>
Effective Communication</li></ul><p><b>
Where you belong:</b></p><ul><li>Collaborate to complement solution expertise and support customers and be our Customer Advocate</li><li>Global Digital Content Factory: Leverage digital assets created by the team throughout customer engagement</li><li>Implementation Partner/Customer Services &amp; Delivery: Efficiently transition customer engagement for successful deployment and realization of solution value</li><li>SAP Account Teams: Share best practices and collaborate on providing solutions and services support across the entire customer journey</li></ul><p></p><ul><li><br>
In line with Saudization legal mandates, we can only consider Saudi nationals at this time.</li></ul><p>
#LI-SW2</p><p></p><div><b><br>
Bring out your best</b><br>
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
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<b>We win with inclusion</b><br>
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>
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SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>
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For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>
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Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br>
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Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div><b><br>
AI Usage in the Recruitment Process</b></div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div><p>Please note that any violation of these guidelines may result in disqualification from the hiring process.<br>
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Requisition ID: 437691 | Work Area: Presales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</p></div>

CX Solution Advisor Senior Specialist

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