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analyst, data analytics (all levels) Jobs in Atlanta

analyst, data analytics (all levels)

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analyst, inventory planning

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sr analyst order to cash

The Home Depot

<div>Position Purpose:
The Finance Business Services (FBS) team serves as a strategic and innovative partner focused on supporting business growth, as part of a world-class controllership organization.
 
The Senior FBS Analyst is responsible for the day to day activities for their tower (e.g., procure to pay (P2P), Order to Cash (OTC), or Record to Report (R2R)). This role partners with internal teams and external business partners to help resolve discrepancies and solve problems. Based on the specific FBS team, this role would need foundational skills in one or more specializations, such as accounts payable, accounts receivable, GL Entry, or financial reporting. In addition, Sr. Analysts may be responsible for the maintaining, filing, and/or distribution of required documentation for internal and external purposes. 
As a Sr. Analyst, you will work on departmental and strategic projects, collaborate with project/product managers, help more junior analysts, and balance your own workload. This role is expected to present continuous improvement insights and recommendations to managers and leaders. In addition, Sr. Analysts will collaborate with cross-functional teams, requiring effective communication skills, and the ability to manage competing priorities in a fast paced environment. 
Key Responsibilities:<ul><li>
5% Collaboration - Leverages prior experiences to help develop and recommend solutions</li><li>
Effectively develops trust and collaboration with internal customers and cross-functional teams in other towers</li><li>
Collaborates with appropriate team members to gather input and feedback concerning business needs</li><li>
Understands the technical needs required for successfully tackling business problems</li><li>
75% Operational Duties - Execute required tasks related to the delivery of the (PTP, OTC, RTR) tower</li><li>
Work coordinately with other teams providing or receiving information as needed</li><li>
Support work that needs to be done with internal or external customers.</li><li>
Interprets data contained in reports and ledgers</li><li>
Provides advice and analysis to increase the efficiency and improve the tasks that are done</li><li>
Supports the work of more junior analysts</li><li>
Resolves issues and problems related to their job function.</li><li>
Executes month end / year end processes</li><li>
Monitor and works towards meeting KPIs and SLAs defined for the area</li><li>
Assists FBS manager with building and interpreting analysis for providing insights to the business</li><li>
15% Project Management &amp; Team Support - Work with project teams and business partners to complete project goals</li><li>
Helps prioritize assignments and ensure quality and accuracy of work</li><li>
5% Skill Building &amp; Professional Development - Seek further knowledge on key developments and trends within finance (e.g., analytics, intelligent automation, robotics)</li><li>
Participate in the continuous improvement of financial shared services processes and tools</li></ul> 

Direct Manager/Direct Reports:<ul><li>
This Position typically reports to Lead Analyst, Manager or Sr. Manager</li><li>
This Position has 0 Direct Reports</li></ul> 

Travel Requirements:<ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul> 

Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 

Working Conditions:<ul><li>
Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 

Preferred Qualifications:<ul><li>
2-4 years of relevant work experience</li><li>
Proficient in Microsoft Office Suite or related software as well as other accounting software programs.</li><li>
Thorough understanding of accounting and / or finance principles and practices, statistical methodology, generally accepted accounting principles, and generally accepted auditing standards</li><li>
Ability to work independently and complete work on schedule within a fast-paced environment</li><li>
Ability to anticipate work needs and interact professionally with customers</li><li>
Excellent organizational skills and attention to detail</li><li>
Strong analytical, problem solving, and research skills</li><li>
Experience with data analytics / data visualization</li><li>
Experience with different innovative technologies like RPA, Machine Learning, Artificial Intelligence and Blockchain is highly desired</li><li>
Ability to prepare and present clear, concise administrative and financial reports</li></ul> 

Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 

Preferred Education:<ul><li>
No additional education</li></ul> 

Minimum Years of Work Experience:<ul><li>
2</li></ul> 

Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 

Minimum Leadership Experience:<ul><li>
None</li></ul> 

Preferred Leadership Experience:<ul><li>
None</li></ul> 

Certifications:<ul><li>
None</li></ul> 

Competencies:<ul><li>
Action Oriented</li><li>
Nimble Learning</li><li>
Collaborates</li><li>
Cultivates Innovation</li><li>
Instills Trust</li><li>
Optimizes Work Processes</li><li>
Builds Networks</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Drives Results</li></ul></div>

Sr. Analyst, Order to Cash

<div>Position Purpose:
The Sr. Business Analyst contributes in a lead role to the Sr. Management team in the evaluation, design, development and implementation of standardized reporting, business processes and information systems solutions. The Sr. Business Analyst will handle all aspects of project management from inception to completion. The Sr Business Analyst will have primary responsibility for the development and maintenance of business strategies, dashboards for projects, initiatives and/or categories. The Sr. Business Analyst will act as a strategic thought partner on issues facing the business. The Sr. Business Analyst will develop and track category and program performance as well as monitor trends. 
Key Responsibilities:<ul><li>
50% Lead all phases of a project's life cycle including defining the business need, establishing criteria and business requirements, understanding the impact to the business and designing and rolling out the project</li><li>
25% Serve as a subject matter expert and perform research and/or analysis within assigned projects or category of business</li><li>
25% Establish and report on metrics of assigned projects or categories to gauge business value</li></ul> 

Direct Manager/Direct Reports:<ul><li>
Reports to Manager/Sr. Manager</li><li>
No associates report to this role on a permanent basis, but requires the technical leadership of a project work team: may select team members and assess capabilities, provide technical training, provide information necessary to meet work, project or program objectives, evaluate program or project performance.</li></ul> 

Travel Requirements:<ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul> 

Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 

Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 

Preferred Qualifications:<ul><li>
Prior experience in the application of research findings to the retail environment, brand management or category management essential</li><li>
Extensive knowledge of statistical methods and modeling</li><li>
Prior experience in a consulting and/or project management role within a corporate environment preferred.</li><li>
Certified Project Management Professional (PMP)</li></ul> 

Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 

Preferred Education:<ul><li>
No additional education</li></ul> 

Minimum Years of Work Experience:<ul><li>
3</li></ul> 

Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 

Minimum Leadership Experience:<ul><li>
None</li></ul> 

Preferred Leadership Experience:<ul><li>
None</li></ul> 

Certifications:<ul><li>
None</li></ul> 

Competencies:<ul><li>
Strong project management skills, including strong process orientation, ability to work and lead cross functional teams, strategic thinking and creative problem solving skills.</li><li>
Analytical; Extensive knowledge of statistical methods and modeling</li><li>
Ability to establish priorities and procedures for accomplishing work within established deadlines; ability to lead multiple projects and manage toward deadlines and deliverables</li><li>
Strong communication and presentation skills, including ability to interact at Officer level; ability to negotiate and persuade</li><li>
Proven success in increasing management roles handling multiple projects with competing deadlines.
</li><li>Ability to assimilate extensive amounts of detailed data, analyze and summarize vast amounts of information as well as understand all of the detail supporting the analysis.</li></ul></div>

Sr Analyst - ISE Analytics

<div>Position Purpose:
The Sr. Analyst Online Merchandising - Promotional Strategy will be responsible for identifying ways to optimize promotional effectiveness within The Home Depot's online ecosystem. They will deliver value by supporting new, innovative, and strategic online selling concepts, site features, and functionalities. 
This individual will work with cross-functional team members to contribute to the discovery, planning and execution of these initiatives. The Sr. Analyst Online Merchandising - Promotional Strategy will be responsible for determining the prioritization of initiatives, performing business analysis and developing KPI reporting to ensure sales and profitability are in line with strategic and financial plans. The Sr. Analyst Online Merchandising - Promotional Strategy will also be responsible for understanding and communicating the impacts of these initiatives on other business areas. 
Key Responsibilities:<ul><li>
40% Conduct &amp; present analysis to inform project team and online merchants to drive intelligent expansion of strategic selling initiatives by conducting analysis, providing informed assessment of business case, &amp; executing strategies to achieve business objectives.</li><li>
30% Manage day to day operations for select selling concepts.</li><li>
20% Measure business performance via execution of key weekly and monthly reporting; seek out opportunities to continuously improve reporting efforts.</li><li>
10% Assist with business case development for expansion into new online merchandising concepts/ capabilities.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This position reports to the Sr. Manager, Promo &amp; Event Strategy.</li><li>
This position has 0 direct reports.</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
Experience developing promotional strategies using data-driven insights to improve customer engagement and profitability.</li><li>
MBA or equivalent work experience in retail, merchandising, or a consulting/ project management role in a corporate environment, preferred.</li><li>
Demonstrated ability with business modeling capabilities using tools such as SQL, Excel, Access, and Tableau and advanced proficiency with other Microsoft Office programs.</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
3</li></ul> 
Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Ability to understand business drivers and influence decision making with cross-functional partners</li><li>
Proven ability to analyze, evaluate, and interpret complex data; innate intellectual curiosity</li><li>
Track record of taking ownership and driving results; ability to learn quickly and independently</li><li>
Ability to work simultaneously across several work streams balancing quality of work and consistent delivery</li><li>
Strong communication and presentation skills</li><li>
High comfort level working in fast paced environment</li></ul></div>

Sr. Analyst Online Merchandising - Promotional Strategy

<div>Position Purpose:
The Sr Analyst, Online Merchandising Concepts will be responsible for driving the execution of and supporting operations for new, innovative, and strategic online selling concepts, site features, and functionalities.
This individual will work with cross-functional team members internal and external to The Home Depot to contribute to the discovery, planning and execution of these new online merchandising initiatives.
The Sr Analyst, Online Merchandising Concepts will be responsible for determining the prioritization of initiatives, performing business analysis and developing KPI reporting to ensure sales and profitability are in line with strategic and financial plans.
The Sr Analyst, Online Merchandising Concepts will also be responsible for understanding and communicating the impacts of these initiatives on other business areas. 
Key Responsibilities:<ul><li>
40% Conduct &amp; present analysis to inform project team and online merchants to drive intelligent expansion of strategic selling initiatives by conducting analysis, providing informed assessment of business case, &amp; executing strategies to achieve business objectives.</li><li>
30% Manage day to day operations for select selling concepts.</li><li>
20% Measure business performance via execution of key weekly and monthly reporting; seek out opportunities to continuously improve reporting efforts.</li><li>
10% Assist with business case development for expansion into new online merchandising concepts/ capabilities.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This position reports to the Manager, Online Merch Concepts.</li><li>
This position has 0 direct reports.</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
MBA or equivalent work experience in retail, merchandising, or a consulting/ project management role in a corporate environment, preferred.</li><li>
Demonstrated ability with business modeling capabilities using tools such as SQL, Excel, Access, and Tableau and advanced proficiency with other Microsoft Office programs.</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
3</li></ul> 
Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Ability to understand business drivers and influence decision making with cross-functional partners</li><li>
Proven ability to analyze, evaluate, and interpret complex data; innate intellectual curiosity</li><li>
Track record of taking ownership and driving results; ability to learn quickly and independently</li><li>
Ability to work simultaneously across several work streams balancing quality of work and consistent delivery</li><li>
Strong communication and presentation skills</li><li>
High comfort level working in fast paced environment</li></ul></div>

Sr Analyst, Supplier Ops

<div>
 Req168510
 
 
 
 Position Purpose
 
 
 
 The Sr. Analyst SEO is responsible for driving organic growth and visibility to assigned product categories, site segments, and experiences on homedepot.com. The Sr. Analyst will analyze website performance and follow Search Engine Optimization (SEO) best practices to identify and implement optimization strategies to ensure homedepot.com ranks competitively for targeted keywords. This role will require coordination with internal business teams, engineering partners, third party service providers, and vendors.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 20 % Cross-functional partnership- Meet with key stakeholders and business partners to align on opportunities and risks, strategic priorities, and to share category/site level insights. Represent SEO for assigned categories and work with partners to ensure SEO metrics are understood and prioritized into overall workstreams.
 </li>
 <li>
 10% Professional Development and Process Improvement- Staying informed on the latest industry changes with SEO and working to incorporate new strategies into existing processes.
 </li>
 <li>
 25% Project planning and implementation- Collaborate with cross-functional partners to plan, prioritize, and implement SEO optimizations.
 </li>
 <li>
 15% Reporting &amp; Measurement- Track the performance of assigned categories/functions, measure the impact of SEO optimization projects, and provide data-driven insights for continued improvement.
 </li>
 <li>
 30% SEO Strategy and Analysis- Monitor keyword/site performance and conduct research to identify opportunities to increase organic traffic and content visibility.
 
 
 </li>
 </ul>
 
 Direct Manager/Direct Reports
 
 
 
 <ul>
 <li>
 This position reports to SEO Manager
 </li>
 <li>
 This position has 0 direct reports.
 
 
 </li>
 </ul>
 
 Travel Requirements
 
 
 
 <ul>
 <li>
 Typically requires overnight travel less than 10% of the time
 
 
 </li>
 </ul>
 
 Physical Requirements
 
 
 
 <ul>
 <li>
 Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
 
 
 </li>
 </ul>
 
 Working Conditions
 
 
 
 <ul>
 <li>
 Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Must be eighteen years of age or older.
 </li>
 <li>
 Must be legally permitted to work in the United States.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Working knowledge of Microsoft Office Suite
 </li>
 <li>
 Demonstrated ability to collaborate and work effectively with cross-functional teams
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 Prior experience with enterprise-level SEO, preferably in an e-commerce environment
 </li>
 <li>
 Proven track record with successfully advocating for SEO, prioritizing work in a highly-matrixed environment, and measuring the impact of optimizations
 </li>
 <li>
 Deep experience with SEO and industry-accepted best practices
 </li>
 <li>
 Excellent communication and collaboration skills
 </li>
 <li>
 Strong analytical skills with the ability to analyze large amounts of data and identify insights
 </li>
 <li>
 Experience with enterprise-level SEO tools, such as Google Search Console, Deepcrawl, Brightedge, Moz, etc.
 </li>
 <li>
 Ability to work independently and manage multiple priorities simultaneously.
 
 
 </li>
 </ul>
 
 Minimum Education
 
 
 
 <ul>
 <li>
 The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
 
 
 </li>
 </ul>
 
 Preferred Education
 
 
 
 <ul>
 <li>
 High School Diploma or GED
 
 
 </li>
 </ul>
 
 Minimum Years Of Work Experience
 
 
 
 <ul>
 <li>
 3
 
 
 </li>
 </ul>
 
 Preferred Years Of Work Experience
 
 
 
 <ul>
 <li>
 3
 
 
 </li>
 </ul>
 
 Minimum Leadership Experience
 
 
 
 <ul>
 <li>
 None
 
 
 </li>
 </ul>
 
 Preferred Leadership Experience
 
 
 
 <ul>
 <li>
 None
 
 
 </li>
 </ul>
 
 Certifications
 
 
 
 <ul>
 <li>
 None
 
 
 </li>
 </ul>
 
 Competencies
 
 
 
 <ul>
 <li>
 Decision Quality
 </li>
 <li>
 Collaborates
 </li>
 <li>
 Drives Engagement
 </li>
 <li>
 Ensures Accountability
 </li>
 <li>
 Plans and Aligns
 </li>
 <li>
 Customer Focus
 </li>
 <li>
 Drives Results
 </li>
 <li>
 Manages Conflict
 </li>
 </ul>
</div>

Senior Analyst, SEO (REMOTE)

<div>Position Purpose:
The Sr. Analyst SEO is responsible for driving organic growth and visibility to assigned product categories, site segments, and experiences on homedepot.com. The Sr. Analyst will analyze website performance and follow Search Engine Optimization (SEO) best practices to identify and implement optimization strategies to ensure homedepot.com ranks competitively for targeted keywords. This role will require coordination with internal business teams, engineering partners, third party service providers, and vendors. 
Key Responsibilities:<ul><li>
20 % Cross-functional partnership- Meet with key stakeholders and business partners to align on opportunities and risks, strategic priorities, and to share category/site level insights. Represent SEO for assigned categories and work with partners to ensure SEO metrics are understood and prioritized into overall workstreams.</li><li>
10% Professional Development and Process Improvement- Staying informed on the latest industry changes with SEO and working to incorporate new strategies into existing processes.</li><li>
25% Project planning and implementation- Collaborate with cross-functional partners to plan, prioritize, and implement SEO optimizations.</li><li>
15% Reporting &amp; Measurement- Track the performance of assigned categories/functions, measure the impact of SEO optimization projects, and provide data-driven insights for continued improvement.</li><li>
30% SEO Strategy and Analysis- Monitor keyword/site performance and conduct research to identify opportunities to increase organic traffic and content visibility.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This position reports to SEO Manager</li><li>
This position has 0 direct reports.</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel less than 10% of the time</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
Working knowledge of Microsoft Office Suite</li><li>
Demonstrated ability to collaborate and work effectively with cross-functional teams</li><li>
Excellent written and verbal communication skills</li><li>
Prior experience with enterprise-level SEO, preferably in an e-commerce environment</li><li>
Proven track record with successfully advocating for SEO, prioritizing work in a highly-matrixed environment, and measuring the impact of optimizations</li><li>
Deep experience with SEO and industry-accepted best practices</li><li>
Excellent communication and collaboration skills</li><li>
Strong analytical skills with the ability to analyze large amounts of data and identify insights</li><li>
Experience with enterprise-level SEO tools, such as Google Search Console, Deepcrawl, Brightedge, Moz, etc.</li><li>
Ability to work independently and manage multiple priorities simultaneously.</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 
Preferred Education:<ul><li>
High School Diploma or GED</li></ul> 
Minimum Years of Work Experience:<ul><li>
3</li></ul> 
Preferred Years of Work Experience:<ul><li>
3</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul>
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Decision Quality
</li><li>Collaborates</li><li>
Drives Engagement
</li><li>Ensures Accountability</li><li>
Plans and Aligns</li><li>
Customer Focus</li><li>
Drives Results</li><li>
Manages Conflict</li></ul></div>

Frame My Mirror

<div>
 
 
 Role Summary:
 
 
 
 This role is the backbone of our day-to-day e-commerce operations. You&rsquo;ll respond to customer questions, process orders across multiple platforms, and maintain clean, accurate records. You don&rsquo;t need deep e-commerce experience to start -
 
 you do need strong attention to detail, comfort learning new systems, and pride in doing things right the first time.
 
 
 
 
 &nbsp;
 
 
 
 
 About Frame My Mirror:
 
 
 
 At Frame My Mirror&reg;, we help customers transform their space without the cost or disruption of a full renovation. As the originators of Add A Frame&reg;, our DIY mirror framing kit designed to install directly onto an existing mirror, we make it easy for homeowners to achieve a high-end look with minimal effort.
 
 
 &nbsp;
 
 
 Our customers are DIY enthusiasts who value quality, simplicity, and smart design solutions. From thoughtfully engineered products to a dedicated support team, everything we do is focused on creating a seamless and confident experience from inspiration to installation.
 
 
 &nbsp;
 
 
 As our ecommerce business continues to grow, we are looking for driven individuals to join our team and help support the daily operations that keep our online channels running smoothly. If you enjoy working in a fast-paced environment, take pride in accuracy and customer experience, and want to grow alongside a collaborative team, we would love to meet you.
 
 
 &nbsp;
 
 
 
 What you&rsquo;ll do:
 
 
 
 
 Customer Support (Phone + Written)
 
 
 <ul>
 <li>
 Respond to customer questions via email and phone with empathy, clarity, and accuracy
 </li>
 <li>
 Guide customers through product questions, ordering, shipping updates, and installation support
 </li>
 <li>
 Escalate issues appropriately and document outcomes clearly
 </li>
 <li>
 Manage online reviews and monitor customer experience trends
 </li>
 </ul>
 
 
 Order Processing &amp; Data Entry
 
 
 <ul>
 <li>
 Process and verify orders across channels (e.g., Amazon, Walmart, Wayfair and other channels)
 </li>
 <li>
 Update order records, addresses, and customer details with high accuracy
 </li>
 <li>
 Coordinate with the Operations team to ensure orders ship on time and exceptions are handled fast
 </li>
 </ul>
 
 
 Returns, Refunds, and Payments Support
 
 
 <ul>
 <li>
 Track returns/refunds/credits using internal logs and channel processes
 </li>
 <li>
 Managing payments and accounts receivable
 </li>
 <li>
 Basic reconciliation/reporting support
 </li>
 </ul>
 
 
 General Operations Support
 
 
 <ul>
 <li>
 Maintain internal trackers, templates, and documentation
 </li>
 <li>
 Identify repeated issues and suggest improvements to reduce errors and processing inefficiencies
 </li>
 </ul>
 
 &nbsp;
 
 
 
 In this role, you will succeed if you have:
 
 
 <ul>
 <li>
 Strong attention to detail with proven accuracy in transactional work and data entry
 </li>
 <li>
 Experience with spreadsheets (Excel/Google Sheets) and email tools (Outlook/Gmail)
 </li>
 <li>
 Strong organizational skills with the ability to manage multiple priorities and meet deadlines
 </li>
 <li>
 A proactive, self-motivated mindset with a dependable &ldquo;get it done&rdquo; attitude
 </li>
 <li>
 Clear communication skills that support timely, confident customer responses and documentation
 </li>
 <li>
 A customer-first perspective with a focus on the overall customer experience
 </li>
 <li>
 Initiative and sound judgment while balancing independent work with team collaboration
 </li>
 <li>
 Comfort with structured, process-driven tasks in a growing small business environment
 </li>
 </ul>
 
 &nbsp;
 
 
 
 Skills we
 
 
 
 hope
 
 
 
 you will bring:
 
 
 <ul>
 <li>
 High school diploma or equivalent (Bachelor&rsquo;s degree in Business, Communications or related field is a plus)
 </li>
 <li>
 Experience with QuickBooks, Order Management System, ShipStation
 </li>
 </ul>
 
 &nbsp;
 
 
 
 Other important details:
 
 
 <ul>
 <li>
 Entry-level position with vast career advancement opportunities growing into a channel management role
 </li>
 <li>
 Annual salary range: $50,000 &ndash; $55,000, with opportunity to earn a performance-based bonus
 </li>
 <li>
 Paid vacation and holidays, 401K plan
 </li>
 <li>
 Training for professional development and skillsets
 </li>
 <li>
 Comprehensive benefit package including medical, dental, vision
 </li>
 </ul>
 
 &nbsp;
 
 
 
 EOE Male/Female/Disabled/Veteran. We welcome applications from Veterans and the Disabled.
 
 
 
 
 
 
 Contact:
 
 
 Caley Crawford
 
 
 
 Sr. eCommerce Manager
 
 
 
 800-331-6414
 
 
 caley@framemymirror.com
 
</div>

eCommerce Operations Specialist

Explore 333+ Sr analyst order to cash in Atlanta this March. Find roles across top companies and apply now to boost your career.

333 sr analyst order to cash jobs In Atlanta

Sr. Analyst, Order to Cash

Sr Analyst - ISE Analytics

Sr. Analyst Online Merchandising - Promotional Strategy

Sr Analyst, Supplier Ops

Senior Analyst, SEO (REMOTE)

Senior Analyst, SEO (REMOTE)

eCommerce Operations Specialist