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delivery & operations senior manager

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store operations manager

Majid Al Futtaim

<div>
 
 JOB TITLE
 
 
 
 Store Manager | Majid Al Futtaim LifeStyle | Operations
 
 
 
 Role Summary
 
 
 
 The Store Manager is responsible for achievement of sales targets, managing and developing the store teams in order to maximize profitability, maintain brand and Company image, ensure operational compliance and offer an excellent customer experience. The role is fully accountable for the daily operations of the store and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
 
 
 
 ROLE PROFILE
 
 
 
 <ul>
 <li>
 Ensure that the highest levels of customer service are delivered by the entire store team at all times.
 </li>
 <li>
 Create innovative approaches to attract new customers, expand store traffic, and enhance profitability.
 </li>
 <li>
 Track brand performance, reviewing stock levels and monitoring best sellers and slow-moving stock in order to generate ideas and action plans to increase overall sales.
 </li>
 <li>
 Overall accountability for compliance of subordinates with established company policies, procedures and standards, including, but not limited to, keeping of funds and properties, personnel practices, security, sales and record keeping procedures
 </li>
 <li>
 Coach, train and mentor the store teams to enhance customer service levels through brand/product knowledge and overall understanding of retail.
 </li>
 <li>
 Ensure all Company Health &amp; Safety, Security and Compliance policies are adhered to, raising any concerns to the Excellence and Compliance team in a timely manner.
 </li>
 <li>
 Plan, organize and execute in-store processes including cash intake and cash handling, stockroom and stock-take administration management.
 </li>
 <li>
 Provide critical analytical feedback to the Operations, Buying and Planning Departments in relation to product, ranging, pricing, competitive activities and opportunities.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 4 &ndash; 5 years&rsquo; industry experience with Managerial Background experience
 </li>
 <li>
 A proven record of maximizing business performance
 </li>
 <li>
 Good understanding of main customer segments and helps team to understand them.
 </li>
 <li>
 Identifies critical paths and proactively convenes the right stakeholder to ensure timely decisions are made.
 </li>
 <li>
 Makes hard decisions, knows when to make a call versus delegating upwards
 </li>
 </ul>
</div>

Store Manager

Landmark Group

<div>Job Purpose 
 
The primary focus of the concept manager is to achieve their concept sales and customer satisfaction targets. Implement concept initiatives and programs by working closely with the territory head and the territory team aligned to the territory business plans.</div>
 <div>Sales Focus
<ul><li>Responsible for Territory/Regional sales targets, gross and net profit.
</li><li>Plan and implement regional initiatives to drive sales, by use of shukran data, monitoring and increasing ATV, UPT and conversions and executing focused trade marketing activities in stores.
</li><li>Plan and implement multi-channel concept retail strategy in the region/territory.
</li><li>Increase ecommerce channel business contribution in the region/territory.
</li><li>Monitor and drive productivity through optimizing returns per square feet &amp; sales per employee benchmarks. Monitor productivity targets and use retail benchmark to maximize return.
</li><li>Regularly gathers market and competitor information about the products, prices, locations, offers and promotion. Share the information with concept and regional teams to assist in improving concept offering.
</li><li>Ensure concept standards and guidelines are implemented in stores and meet audit and concept requirements.
</li><li>Organize the design, modification, refurbishment or closure of stores in accordance with the Concept development plans and standards.
</li></ul>Category &amp; Inventory Management
<ul><li>Responsible for category management in the territory/region.
</li><li>Ensure the right product mixes per store in the region/territory. Use store business intelligence report.
</li><li>Understanding of pricing, promotions and managing markdowns / discounting for the territory / region and take necessary actions to deliver targets.
</li><li>Know the trends in the market and provide regular update to concept buying team.
</li><li>Ensure newness in the store &ndash; target 50% fresh inventory in every store
</li><li>Replenishment of product &ndash; make initial allocation, min max, reduce store return by 50%
</li><li>Manages and builds on the assortment (product mix) in the store.
</li><li>Regularly connects with the concept of planning teams to manage allocations as per business requirements
</li><li>Manages and ensures 100% stock availability across all stores
</li></ul>Customer Focus
<ul><li>Ensure store managers and staff in store are trained to provide excellent customer experience. Monitor and make sure that the staff are delivering promised customer experience.
</li><li>Plans and manages to deliver excellent customer service from entrance to checkout.
</li><li>Builds a culture where Store managers emotionally serve and personally engage with high spending customers in every store as per the concept or territory guidelines.
</li><li>Manages and increases the Shukran enrollment &amp; conversions. Target top 30% top Shukran customers
</li><li>Ensure stores&rsquo; layout and merchandize meet concept standards and provide right customer experience.
</li><li>Monitor NPS &amp; MSN scores and have plans to improvise and meet concept benchmarks.
</li></ul>People Focus
<ul><li>Embed the value behaviors and build a strong culture of trust and engagement in the region/territory.
</li><li>Responsible to coach and support Area Managers/Store manages to perform and grow in the organization.
</li><li>Engage and motivate the team in stores across the region/territory, conduct town halls &amp; listen to feedback.
</li><li>Drive and implement the group, concept, regional/territory engagement activities in stores.
</li><li>Participate in store engagement events.
</li><li>Ensure fair and transparent performance and talent review process is implemented.
</li><li>Proactive engagement and retain high potential talent. Implement recognition and reward programs.
</li><li>Reduce attrition and build succession to grow talent from within. Responsible for developing successors
</li><li>Plan and implement localization agenda as per local regulations.
</li><li>Responsible for manning, productivity targets. Look for continuous improvements.
</li></ul>Operation Focus
<ul><li>Plan and implementation of the VM and marketing guidelines as per concept requirements.
</li><li>Regularly look for opportunities to improve, innovate and optimize store operations.
</li><li>Meet safety and security requirements as per local legislation and company standards.
</li><li>Comply with local regulations and meet business standards.
</li><li>Ensure smooth store, business operations in the region. Work closely with regional teams.</li></ul></div>
 <div>Minimum Graduate
 
Good retail experience managing team, geography and online
 
Arabic &ndash; able to communicate, English- Advance high (Read, write, and speak)
 
Minimum 5 years of regional management experience and 3 years of Store operations experience.</div>
 <div>Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.
Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.
We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.</div>
 <div><div>Max Fashion is a prominent retail brand based in Dubai, is part of the Landmark Group, a renowned retail conglomerate in the Middle East.
</div><div>Launched in 2004 in the UAE, Max caters to both the value conscious and fashion savvy consumers - offering clothing and accessories for women, men and children along with footwear, accessories, toys and home d&eacute;cor.
</div><div>The brand offers an inspiring and shopper friendly experience for its consumers every day. The range of clothing and accessories are designed in-house and marketed to a very widespread demographic across the Middle East and GCC. Max also offers an Omni-Channel proposition for the customers through stores and online shopping platform.
</div><div>Max Fashion is well-regarded for its blend of style, value, and convenience, making it a popular choice for fashion-conscious shoppers in Dubai and beyond. It has also made a strong presence in India and South East Asia. Our team is passionate about empowering creativity and fostering innovation. We believe in nurturing a dynamic and inclusive work environment that encourages continuous learning and values diverse perspectives, thereby achieving collective success.
</div><div>With a commitment to Landmark Group values, we are dedicated to making a meaningful impact on our customers, employees, and the community at large.</div></div>

Manager - Area Retail, Max, Riyadh, KSA

Azadea Group

<div>
 
 
 Role Purpose
 
 
 
 The Retail Operations Lead is responsible for optimizing the efficiency of the stockroom team, operational processes, and selling areas to meet and exceed customer expectations.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Organize and enhance stockroom processes to ensure proper item display, efficient storage, optimized productivity, and adherence to health and safety standards.
 </li>
 <li>
 Conduct regular field visits to ensure store employees are adhering to Azadea policies and procedures. Provide necessary support to team members and recommend corrective actions when needed.
 </li>
 <li>
 Oversee and streamline the shipment receiving process to ensure shop readiness and availability of items, thereby enhancing the customer experience.
 </li>
 <li>
 Maintain product availability by regularly replenishing stocks, facilitating internal transfers, and implementing rotation strategies.
 </li>
 <li>
 Follow up on the stock budget to ensure timely delivery on key metrics including store sales, store productivity, stock loss, and operating margin.
 </li>
 <li>
 Control the stores' expenditures on P&amp;L, validate monthly bookings, and report if budget was exceeded, including reviewing quotations to optimize the budget effectively.
 </li>
 <li>
 Exercise control over shop inventory, establish stocking levels, monitor supply, and manage material disbursements to ensure inventory accuracy.
 </li>
 <li>
 Manage, develop, and motivate the operations team, emphasizing the importance of adhering to and implementing operational procedures.
 </li>
 <li>
 Supervise and control the allocation of manpower hours in stockrooms by aligning stock-keepers' schedules with shipment deliveries and store sales. Coordinate with the commercial and visual teams to optimize store manpower utilization, oversee working hours, and implement established standards.
 </li>
 <li>
 Recruit, train, motivate, and evaluate the team to ensure that the department has the necessary skill base, and that staff are optimally motivated and enabled to maximize their potential and contribution to the company.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 Bachelor's degree in a related field.
 
 
 Six to eight years of experience in Retail, or a similar role.
 
 
 Three years of experience in a managerial role.
 
 
 Fluency in English.
 
 
 Proficiency in MS Office and shop/stock management tools.
 
 
 
 
 
 
 
 * AZADEA is committed to equal employment opportunity for all individuals regardless of race, color, religion, gender, age, marital status, disability, or any other classification.
 
 
 
 
 
 *
 
 We aim to give our candidates the best experience possible. But due to the amount of applicants applying, we will only get in touch if you have been shortlisted for the role.
 
 
 
</div>

Retail Operations Lead - KIKO

Amazon

Overview Amazon aims to be the most customer centric company on Earth. We are seeking a motivated, results driven individual to lead the Delivery Channel Team (CTL) for our Last Mile business. In this role you will partner with independently operated retail stores that have contract arrangements with Amazon, helping them deliver packages to customers efficiently and effectively. Responsibilities <ul> <li>Develop and operate Delivery Stores in the Saitama area, including finding new stores, contracting, and supporting day to day operations.</li> <li>Drive growth of each Store by guiding business improvement, setting performance targets (e.g., delivery volume, first delivery completion rate), and motivating managers.</li> <li>Train Store staff on Amazon processes, products, operational models, and standard operating procedures, providing coaching and guidance.</li> <li>Report on Store performance and overall area status to senior leadership on a regular basis.</li> <li>Collaborate with internal departments to improve delivery processes and overall efficiency for Stores.</li> <li>Support staff responsible for new Store acquisition with sales assistance and handle daily escalations arising from Operations.</li> </ul> Qualifications <ul> <li>Minimum 2 years of experience managing field operations (retail, restaurant, SCM, delivery, etc.) or sales experience of at least 2 years (corporate or individual).</li> <li>Experience in process improvement, regardless of scale.</li> <li>Business level Excel skills (functions and pivot tables).</li> <li>Business level English proficiency (preferred).</li> <li>Positive attitude toward an inclusive culture and diversity.</li> </ul> Compensation & Benefits <ul> <li>Base monthly salary 306,000+ (annual salary paid in 12 installments).</li> <li>Comprehensive overtime, night shift, and legal holiday pay according to labor regulations.</li> <li>Other benefits determined by local Office policy.</li> </ul> Amazon is an equal opportunity employer. We are committed to a diverse and inclusive workplace and encourage all qualified applicants, including those with disabilities. For help with accommodations, visit .

Channel Team Lead, OTR, Amazon Hub Delivery

Meituan

<div>
 
 
 Responsibilities:
 
 
 <ol>
 <li>
 
 Equipment &amp; Material Operations
 
 : Responsible for basic equipment and material management including warehousing, inspection, inventory checking, transfer, and disposal; ensure the smooth operation of equipment and materials.
 </li>
 <li>
 
 Process &amp; Standard Development
 
 : Formulate and implement equipment and material management processes and standards to ensure efficient, accurate, and standardized material management.
 </li>
 <li>
 
 Digital Capability Building
 
 : Promote the digitization of equipment and material management to improve operational efficiency.
 </li>
 <li>
 
 Cross-Departmental Collaboration
 
 : Coordinate communication and collaboration among various departments to ensure the timely supply and utilization of equipment and materials.
 </li>
 <li>
 
 Innovative Equipment/Material Exploration
 
 : Conduct research on industry best practices and diagnose business needs; continuously introduce innovative materials and equipment to enhance operational performance and reduce costs.
 </li>
 </ol>
 
 
 Requirements:
 
 
 <ol>
 <li>
 
 Bachelor's degree or higher
 
 ; relevant
 
 dark store
 
 work experience is preferred.
 </li>
 <li>
 
 3+ years
 
 of experience in the logistics industry with extensive asset management experience.
 </li>
 <li>
 Familiar with retail logistics/store operation standards; experience in asset management system development and project management is required.
 </li>
 <li>
 Strong ability to quickly identify and diagnose business, organizational, and personnel issues and needs; capable of establishing reward and punishment standards to standardize and guide business behaviors.
 </li>
 <li>
 Positive, meticulous, and steady work attitude with strong principles; excellent service awareness, communication skills, and coordination abilities.
 </li>
 </ol>
 
 
 Job Highlights:
 
 
 <ol>
 <li>
 Opportunity to participate in the company's store and logistics planning and optimization, enhancing personal career development prospects.
 </li>
 <li>
 Exposure to a wealth of equipment and material management cases to expand professional knowledge and experience.
 </li>
 </ol>
 
 
</div>

Equipment Manager

HungerStation | هنقرستيشن

<div>
 
 
 
 SAUDI NATIONALS
 
 
 
 
 
 
 
 We are seeking a seasoned
 
 Regional Operations Manager
 
 to oversee the performance and growth of Hunger Station Markets across assigned regions. This role will lead and support
 
 Area Supervisors
 
 and
 
 Store Managers
 
 , ensuring operational excellence, commercial performance, and customer satisfaction in line with company standards and objectives.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Lead, coach, and develop a team of Area Supervisors and Store Managers to drive consistent performance and service standards across all stores.
 </li>
 <li>
 Oversee daily operations across multiple locations, ensuring compliance with operational policies, safety, and hygiene standards.
 </li>
 <li>
 Monitor and improve key business metrics such as sales, profitability, order fulfillment time, and customer experience.
 </li>
 <li>
 Partner with cross-functional teams (Category, Supply Chain, Commercial, and HR) to ensure smooth coordination and execution of market initiatives.
 </li>
 <li>
 Identify regional challenges and opportunities, implementing action plans to optimize efficiency and growth.
 </li>
 <li>
 Ensure effective inventory management, loss prevention, and operational cost control.
 </li>
 <li>
 Conduct regular performance reviews, store audits, and training sessions to ensure teams are aligned with business goals.
 </li>
 <li>
 Support expansion and new store launch initiatives within the region.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Operations Management, or related field.
 </li>
 <li>
 Minimum 7&ndash;10 years of experience in retail or grocery operations, with at least 3 years in a multi-store leadership role.
 </li>
 <li>
 Strong people management and mentoring skills.
 </li>
 <li>
 Excellent analytical, organizational, and communication abilities.
 </li>
 <li>
 Saudi Nationals preferred.
 </li>
 <li>
 Valid driver&rsquo;s license and willingness to travel extensively within the region.
 </li>
 </ul>
 
 
 
 
 
 What We Offer:
 
 
 <ul>
 <li>
 Opportunity to be part of a fast-growing quick-commerce ecosystem under the Delivery Hero group.
 </li>
 <li>
 A dynamic, collaborative, and innovation-driven work environment.
 </li>
 <li>
 Competitive compensation and benefits package.
 </li>
 </ul>
 
 
</div>

Regional Operations Manager

The Pink Tribe Recruitment Co.

Job Title: Assistant Manager Location: Riyadh, Saudi Arabia Salary: 10,000-15,000 SAR + Commission Work Schedule: 5 days per week (including weekends) Language Requirement: Native Arabic SpeakerJob Description: We are seeking a highly motivated and resilient Assistant Manager to join our team in Riyadh. The ideal candidate will demonstrate strong leadership qualities, excellent communication skills, and the ability to take full ownership of daily operations. Candidates with a background in the beauty industry are strongly preferred.Key Responsibilities:<ul><li>Support daily store operations and ensure smooth workflow</li><li>Drive sales performance and achieve revenue targets</li><li>Lead and motivate the team to deliver exceptional customer service</li><li>Handle customer inquiries and resolve issues efficiently</li><li>Assist with inventory management and visual merchandising</li><li>contribute to creating a positive and professional store environment</li><li>Implement upselling strategies to maximize sales</li></ul>Requirements:<ul><li>Native Arabic speaker (mandatory)</li><li>Resilient personality with strong ownership and problem-solving skills</li><li>Background in the beauty or cosmetics industry (strongly preferred)</li><li>Strong sales and upselling abilities</li><li>Ability to work 5 days per week, including weekends</li><li>Excellent communication and interpersonal skills</li></ul>Job Type: Full-timePay: &#65020;10,000.00 - &#65020;15,000.00 per month

Assistant Manager- With Beauty Background

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