business analyst Jobs in Chicago United States

business analyst

strategic sourcing category specialist Jobs in Chicago United States

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supply chain manager Jobs in Chicago United States

supply chain manager

supply chain analyst

Redwood Logistics

<div>Supply Chain Analyst
Reports To: Client Engineering Team Lead
Location: Chicago, IL
Environment: Hybrid
Who We Are:
Recognized by Gartner in their Modern 4PL Market Guide, Redwood Logistics is at the forefront of industry innovation. Our cutting-edge supply chain technology pairs with the expertise of our brilliant minds to empower logistics execution across North America and Mexico.
Leveraging a comprehensive range of services, data-centric network solutions, and a seamlessly integrated platform, we have established our prominence as a key player in the mid-market segment within the freight tech industry.
Whether you&rsquo;re just starting your career or are an established professional looking for your next opportunity, Redwood inspires innovation across teams to provide transformative solutions for our customers.
Purpose of Your Work:
As Supply Chain Analyst working within Redwood Managed Services (one of our entities), you will be responsible for supporting Redwood&rsquo;s clients through development of recurring reporting, custom client analytics, and utilization of decision support tools to aid in client retention and continuous improvement.
How You Make a Difference Everyday:
<ul><li>Collect, analyze, and process data to develop and present cost-effective solutions for current and potential clients.</li>
<li>Support customer carrier strategy projects through analysis and rate management.</li>
<li>Perform ad hoc analytics and provide decision support for client projects.</li>
<li>Execute on analytics and continuous improvement framework with a focus on repeatability and automation</li>
<li>Support customer onboarding as it relates to KPI development, project savings methodology, and reporting mechanisms.</li>
<li>Rate maintenance and contract management within core systems</li>
<li>Consistently ensure data validation and integrity.</li>
</ul>
You&rsquo;ve Got This?
<ul><li>Bachelor&rsquo;s degree required</li>
<li>Excellent verbal and written communication skills</li>
<li>Strategic, critical thinker</li>
<li>Collaborates and works well in a team environment</li>
<li>Strong detail-orientation, planning and organizational skills, and time management</li>
<li>Ability to build new relationships</li>
</ul>
What We Offer:
<ul><li>Access to experts and resources for your Learning &amp; Development journey</li>
<li>Opportunity for internal mobility</li>
<li>Employee referral bonus program</li>
<li>Employee Resource Groups (ERGs)</li>
<li>Annual fundraising and volunteer events to give back to communities</li>
<li>Paid time off, floating holidays, time off to volunteer and rollover</li>
<li>Paid parental leave</li>
<li>Medical, dental, vision and 401k plans (with match)</li>
<li>Flexible spending account, mass transit and dependent care plans available</li>
<li>Health savings account, with a annual company contribution for plan participants</li>
<li>Short-term and long-term disability; life insurance policies subsidized by company</li>
<li>Additional benefits including pet insurance, accident care, access to legal advice and more</li>
</ul>
Work Schedule:
This position is full-time and hybrid Tuesday through Thursday from 8:00 AM to 5:00 PM with an hour break, but flexibility is available based on coverage.
Compensation Range:
$60,000 - $70,000
This position is eligible to earn quarterly, and annual incentives based on individual and company performance.
The estimated pay range reflects an anticipated range for this position. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the geographical location in which the applicant lives and/or which they will be performing the job.
Redwood is an equal opportunity employer. Employment decisions at the Company are based on individual merit, qualifications, abilities, and the Company&rsquo;s needs and resources. The Company does not discriminate in recruiting, hiring, compensation, promotions, discipline, termination or any other aspect of employment on the basis of an individual&rsquo;s actual or perceived race, color, creed, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, ancestry, citizenship status, age, disability, marital status, military service or status, genetic information, arrest and conviction record, credit history, or any other basis protected by applicable law.</div>

Supply Chain Analyst

<div>
 Reports To:
 
 Client Engineering Team Lead
 
 
 
 Location:
 
 Chicago, IL
 
 
 
 Environment:
 
 Hybrid
 
 
 
 
 Who We Are
 
 
 
 Recognized by Gartner in their Modern 4PL Market Guide, Redwood Logistics is at the forefront of industry innovation. Our cutting-edge supply chain technology pairs with the expertise of our brilliant minds to empower logistics execution across North America and Mexico.
 
 
 Leveraging a comprehensive range of services, data-centric network solutions, and a seamlessly integrated platform, we have established our prominence as a key player in the mid-market segment within the freight tech industry.
 
 
 Whether you&rsquo;re just starting your career or are an established professional looking for your next opportunity, Redwood inspires innovation across teams to provide transformative solutions for our customers.
 
 
 
 Purpose Of Your Work
 
 
 
 As
 
 Supply Chain Analyst
 
 working within
 
 Redwood Managed Services
 
 (one of our entities), you will be responsible for supporting Redwood&rsquo;s clients through development of recurring reporting, custom client analytics, and utilization of decision support tools to aid in client retention and continuous improvement.
 
 
 
 How You Make a Difference Everyday
 
 
 
 <ul>
 <li>
 Collect, analyze, and process data to develop and present cost-effective solutions for current and potential clients.
 </li>
 <li>
 Support customer carrier strategy projects through analysis and rate management.
 </li>
 <li>
 Perform ad hoc analytics and provide decision support for client projects.
 </li>
 <li>
 Execute on analytics and continuous improvement framework with a focus on repeatability and automation
 </li>
 <li>
 Support customer onboarding as it relates to KPI development, project savings methodology, and reporting mechanisms.
 </li>
 <li>
 Rate maintenance and contract management within core systems
 </li>
 <li>
 Consistently ensure data validation and integrity.
 
 
 </li>
 </ul>
 
 You&rsquo;ve Got This?
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree required
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Strategic, critical thinker
 </li>
 <li>
 Collaborates and works well in a team environment
 </li>
 <li>
 Strong detail-orientation, planning and organizational skills, and time management
 </li>
 <li>
 Ability to build new relationships
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Access to experts and resources for your Learning &amp; Development journey
 </li>
 <li>
 Opportunity for internal mobility
 </li>
 <li>
 Employee referral bonus program
 </li>
 <li>
 Employee Resource Groups (ERGs)
 </li>
 <li>
 Annual fundraising and volunteer events to give back to communities
 </li>
 <li>
 Paid time off, floating holidays, time off to volunteer and rollover
 </li>
 <li>
 Paid parental leave
 </li>
 <li>
 Medical, dental, vision and 401k plans (with match)
 </li>
 <li>
 Flexible spending account, mass transit and dependent care plans available
 </li>
 <li>
 Health savings account, with a annual company contribution for plan participants
 </li>
 <li>
 Short-term and long-term disability; life insurance policies subsidized by company
 </li>
 <li>
 Additional benefits including pet insurance, accident care, access to legal advice and more
 
 
 </li>
 </ul>
 
 Work Schedule
 
 
 
 This position is full-time and hybrid Tuesday through Thursday from 8:00 AM to 5:00 PM with an hour break, but flexibility is available based on coverage.
 
 
 
 Compensation Range
 
 
 
 $60,000 - $70,000
 
 
 This position is eligible to earn quarterly, and annual incentives based on individual and company performance.
 
 
 
 The estimated pay range reflects an anticipated range for this position. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the geographical location in which the applicant lives and/or which they will be performing the job.
 
 
 
 Redwood is an equal opportunity employer. Employment decisions at the Company are based on individual merit, qualifications, abilities, and the Company&rsquo;s needs and resources. The Company does not discriminate in recruiting, hiring, compensation, promotions, discipline, termination or any other aspect of employment on the basis of an individual&rsquo;s actual or perceived race, color, creed, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, ancestry, citizenship status, age, disability, marital status, military service or status, genetic information, arrest and conviction record, credit history, or any other basis protected by applicable law.
</div>

Boston Consulting Group (BCG)

<div>
 
 Locations
 
 : Chicago | Atlanta
 
 
 Who We Are
 
 
 At Inverto North America, we&rsquo;re shaping the future of procurement and supply chain&mdash;and we&rsquo;re doing it with ambition, pace, and purpose. Backed by BCG and driven by our own entrepreneurial spirit, we work globally with market-leading clients to deliver strategies that make businesses stronger.
 
 
 Our people are at the heart of that impact. We&rsquo;re experts in our field, and we don&rsquo;t stand still. Together, we grow our capabilities, expand our offering, and scale our global presence. Our success opens new doors for everyone at Inverto, and we make sure that growth is shared.
 
 
 What You'll Do
 
 
 As a Consultant in Procurement, you will work with Inverto North America clients to develop and implement strategies to create value and impact for our clients. In this role, you will apply your sound expertise, understanding of business contexts, and analytical skills to enable organizational goals. You will also work in multidisciplinary teams to help businesses improve their products and create market growth strategies.
 
 
 As part of a high-growth company, with accelerated opportunities you will be exposed to and responsible for:
 
 
 <ul>
 <li>
 Holistic project work. Analysis of processes, procurement organizations and product groups. Development of custom solutions, catered to our client&rsquo;s needs. You will implement these strategies and realize real results for the customer.
 </li>
 <li>
 Stimulating work environment. Fast paced work environment fueled by an entrepreneurial spirit.
 </li>
 <li>
 Broad range of top/cutting edge challenges facing CPOs today. Broad customer portfolios and project assignments at home and abroad for a wide variety of industries and customers. From start-ups, retail, and consumer goods to the energy and automotive industries or the pharmaceutical and healthcare sectors.
 </li>
 <li>
 Customer consulting on high visibility topics. You will work closely with clients, preparing and participating in workshops and negotiations. You will present processes and structures, be a direct contact and convince clients by quickly gaining know-how in their respective industries. You will also have access to BCG&rsquo;s overarching infrastructure and benefits.
 </li>
 <li>
 Cross-industry development. You will help to build knowledge across the company by participating in various compliance centers. And in this way, you will also further develop your skill set in new subject areas, but also have the ability to focus on a single industry or center of excellence as a career platform.
 </li>
 <li>
 Professional leadership. You will work within a supportive and engaging teaming environment, where the learning and development journey is catered to you. You will take on initial management responsibility and steer junior staff and on your team. Here, the focus is on the transfer of methods and specific expertise.
 
 
 </li>
 </ul>
 What You'll Bring
 
 
 <ul>
 <li>
 1+ years of relevant professional experience in procurement, supply chain management, operations or consulting
 </li>
 <li>
 BS from an accredited university (MS is preferred)
 </li>
 <li>
 Strong communication, presentation, and client engagement skills
 </li>
 <li>
 Outstanding critical thinking and problem-solving skills
 </li>
 <li>
 Results-orientated mindset
 </li>
 <li>
 Confidence and persuasiveness- able to drive individually and come ready with a perspective
 </li>
 <li>
 Business-fluent written and spoken English language skills
 </li>
 <li>
 Willingness to travel to work with clients and Inverto teams. At times, this role will require significant travel to client sites. The amount of travel will depend on client needs and nature of projects
 </li>
 <li>
 An authentic, entrepreneurial spirit that thrives through team collaboration
 
 
 </li>
 </ul>
 Who You'll Work With
 
 
 <ul>
 <li>
 Top talent with expertise in procurement
 </li>
 <li>
 Hyper motivated individuals
 </li>
 <li>
 Entrepreneurs and those that have a growth mindset
 </li>
 <li>
 Individuals with a deep passion for procurement and broader supply chain topics
 </li>
 <li>
 Colleagues with tangible experience delivering value for companies and clients
 </li>
 <li>
 Teammates that are authentic by nature, they thrive to support the team to win
 
 
 </li>
 </ul>
 Additional info
 
 
 YOU'LL BE BASED IN: This role is currently open in Chicago and Atlanta.
 
 
 YOU'LL BE TRAVELING: Moderate travel is anticipated and will vary based on specific project locations.
 
 
 FOR U.S. APPLICANTS: The first-year base compensation for this role starts at $115,000. In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members. That's zero dollars in premiums taken from employee paychecks.
 
 
 TOGETHER, WE BENEFIT.
 
 
 
 All Our Plans Provide Best In Class Coverage
 
 
 
 <ul>
 <li>
 Zero-dollar ($0) health insurance premiums for Inverto employees, spouses, and children
 </li>
 <li>
 Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
 </li>
 <li>
 Dental coverage, including up to $5,000 in orthodontia benefits
 </li>
 <li>
 Vision insurance with coverage for both glasses and contact lenses annually
 </li>
 <li>
 Reimbursement for gym memberships and other fitness activities
 </li>
 <li>
 Fully vested Profit-Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
 </li>
 <li>
 Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
 </li>
 <li>
 Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
 </li>
 <li>
 Paid sick time on an as needed basis
 </li>
 <li>
 Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.
 
 
 </li>
 </ul>
 Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
 
 
 BCG is an E - Verify Employer. Click here for more information on E-Verify.
</div>

Inverto | Consultant, Procurement

Kraft Heinz

<div><div><div><div><div><div><div><div><div><ul><div>All Posting Locations: Chicago, IL, US
</div><div>Job Functions: Procurement</div>
<div>Date Published: November 18, 2025</div>
<div>Ref#: R-98247</div>
<div>Remote, Hybrid or Onsite: Hybrid</div></ul><div></div><div> 
</div></div></div></div></div></div></div></div></div><div></div><div><div><div><div><div><div>ABOUT THE ROLE</div></div><div><div>
Job Description</div>
Essential Functions &amp; Responsibilities
<ul><li>Strategic Sourcing: Most of your focus will be on facilitating the strategic sourcing process for the category and related subcategories. You will be expected to develop a thorough understanding of the market and the conditions affecting cost and product availability through market and industry analysis, supplier research and review, category, and supplier segmentation. You will lead sourcing events, analysis, negotiations, contracting, and implementation.</li></ul>
<ul><li>Category Strategy: You will be responsible for developing the category strategy and ongoing category management resulting from sourcing activities to ensure the most effective supply base design. You will collaborate with risk management to understand product pricing movements and develop mitigation and/or optimization strategies to support.</li></ul>
<ul><li>Category Management: The scope of this position includes category financial planning and budget setting as related to respective spending areas. You will need to be able to problem solve unexpected supply, new product development, and project timeline challenges to support the business.</li></ul>
<ul><li>Project Management: The role will deliver specific productivity and cash flow targets in relation to their categories in alignment with overarching goals and objectives for the NA Procurement organization, focusing on Total Cost of Ownership (TCO). This position is linked closely with several cross-functional areas from an overall project management perspective and strategy execution.</li></ul>
Expected Experience &amp; Required Skills
<ul><li>Bachelor&rsquo;s degree in supply chain or operations management, finance, or related field. Candidates with equivalent related experience will be considered instead of a degree.</li></ul>
<ul><li>2+ years of experience in direct procurement, purchasing, strategic sourcing, or a related field. Commodity and price risk management experience is highly beneficial.</li></ul>
<ul><li>Strong written, verbal, and analytical skills and interpersonal and presentation skills.</li></ul>
<ul><li>Ability to understand, organize, and communicate complex information in an easily understandable format tailored to various audiences.</li></ul>
<ul><li>Ability to work collaboratively in a team environment, support requests from, and interact directly across all levels of the organization.</li></ul>
<ul><li>We &ldquo;own&rdquo; it at KHC, and success requires a results-oriented, self-motivated, proactive, independent, and responsive individual.</li></ul>
<ul><li>Have strong analytical, planning, and execution skills, including exceptional attention to detail.</li></ul>
<ul><li>Possess a strategic mindset; can effectively articulate various perspectives and impacts of issues and understand the future implications for the business. Able to see all sides and the inherent value to stakeholders.</li></ul>
<ul><li>Able to effectively negotiate and influence business decisions and change.</li></ul>
<ul><li>Able to multitask and juggle projects at varying levels of complexity.</li></ul>
<ul><li>Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) and understanding of source-to-pay tools (SAP, Ariba, etc.).</li></ul>
Work Environment &amp; Schedule
This position is considered a normal office environment with limited travel or visits to external locations; offices are open workspaces. To create a more agile and modern workplace, we allow Chicago/Aon Center based employees to work virtually for up to two days each week and expect them to work in-person during the defined core days at their assigned work location at least three days per workweek.
Physical Requirements
Physical demands include but not limited to
<ul><li>Limited physician demands outside of normal office environment type activities.</li></ul>
Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz&rsquo; strategy and values.
New Hire Base Salary Range:
$77,800.00 &ndash; $97,300.00
Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.
The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors
Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family&rsquo;s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
You&rsquo;ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:
<ul><li>Physical &ndash; Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
</li><li>Social &ndash; Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
</li><li>Emotional &ndash; Employee Assistance Program , Wellbeing Programs, Family Support Programs
</li><li>Financial &ndash; 401k, Life, Accidental Death &amp; Dismemberment, Disability
</li></ul>Location(s)
Chicago/Aon Center
Kraft Heinz is an Equal Opportunity Employer &ndash; Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.</div></div></div></div></div></div>

Buyer, Ingredients - Eggs & Alcohol

Wells Enterprises, Inc.

<div>The Senior Analyst, Revenue Growth Management - Innovation, will be responsible for supporting revenue growth initiatives around innovation through data analysis, insights generation, and strategic recommendations the innovation portfolio. Working under the guidance of the Senior Manager, RGM Analytics, this role focuses on analyzing pricing, promotions, and product performance to uncover opportunities that drive profitability and growth for Innovation.
Responsibilities Include:
<ul><li>Analyze complex datasets to identify trends, measure campaign effectiveness, and uncover revenue growth opportunities.
</li><li>Provide data-driven recommendations on PPA, pricing and promotion strategies and optimize revenue and profitability with new innovations.
</li><li>Build and maintain dashboards, reports, and tools to monitor key performance metrics and provide actionable insights to stakeholders post launch.
</li><li>Conduct research on market trends, competitor strategies, industry dynamics, and consumer behavior to support revenue growth initiatives.
</li><li>Work closely with cross-functional teams, including marketing, sales, finance, and supply chain, to align on revenue optimization goals.
</li><li>Identify opportunities to enhance data processes, tools, and methodologies to improve the efficiency and accuracy of analytics.
</li><li>Curious with critical thinking skills. Ability to work independently and with ambiguity.
</li><li>Effective communicator, able to articulate and present recommendations to brand and innovation teams.</li></ul></div>
 <div><ul><li>Bachelor&rsquo;s degree in Business, Economics, Brand Marketing, Statistics, or a related field.
</li><li>5-7 years of experience in analytics, revenue management, brand management or a similar role. Exposure to pricing, promotions, or financial performance analytics is preferred.
</li><li>Understanding of statistical methods and predictive modeling techniques. Knowledge of marketing and financial performance metrics
</li><li>Proficiency in data analysis tools such as Excel, SQL, Tableau, Power BI, or similar platforms.
</li><li>Strong communication skills to present data findings clearly and effectively.
</li><li>Proficiency in Nielsen / IRI data. Familiarity with Numerator, or other panel data is preferred.
</li><li>Consumer Packaged Goods (CPG) experience is preferred. Experience with FMMC is a plus.
</li><li>Detail-oriented with strong problem-solving abilities.
</li><li>Ability to work independently while managing multiple priorities.
</li></ul>Wells Enterprises is an EEO/AA employer M/F/Vet/Dis
The base pay range for this position is $84,648 to $118,507 annually. Actual compensation will be determined based on experience, qualifications, and other job-related factors permitted by law. This pay range represents the anticipated salary for this position at this time.
#Hybrid</div>

Sr Analyst, Revenue Growth Management – Innovation

Opply

<div>OPPLY - Customer Operations Executive
About Opply
After becoming one of the fastest growing VC-backed startups in Europe, we've now
expanded to the US. We&rsquo;re offering huge opportunities for progression in both the UK and
the US as we continue to grow. Now we need extraordinary minds with a strong growth
mindset who want to join us on our mission!
There are currently 1 million SMB consumer goods brands ordering over $1 trillion of raw
ingredients per year &ndash; imagine this was all ordered on one platform.
Today, these brands all order separately with small teams and volumes, resulting in wasted stock and higher prices. Opply automates the entire ingredient ordering process by:
1. Partnering with the world&rsquo;s biggest suppliers, giving SMBs access to pricing through
our AI matching and forecasting model
2. Providing an AI-driven platform that orders the ingredients when and where you need
them
3. Offering data-led credit that allows brands to sell goods before paying for ingredients
We work with some of the most exciting brands and suppliers in the space and are shaping
innovation in a market that&rsquo;s been underserved for too long. If you&rsquo;re a trailblazer, come join
us!
Who We Are
We&rsquo;re a close-knit team of 25, working across five time zones, and we meet up every year to
work, ideate and hang out.
We're VC-backed by some of the world's top investors like Index, Anthemis and Chalfen
Ventures, and unicorn angels from GoCardless, Flow.io and Trouva, and have won StartUp
of the Year for Technology Services and Supply Chain Specialists of the Year at the Startup
and Global Corporate LiveWire awards - achievements we&rsquo;re super proud of!
What You'll Be Doing
As a Customer Operations Executive, you&rsquo;ll be at the heart of driving success for our
customers, helping them to meet their business objectives, and getting the most out of our products and services.
Key Responsibilities 
<ul><li>Manage all supply chain administration associated with delivering our services,</li></ul>
including:<ul><li>Confirming purchase order (PO) details with buyers</li><li>Raising POs with suppliers</li><li>Monitoring and reporting on platform automation performance</li><li>Reconciling invoices and chasing payments</li><li>Act as the first point of contact for customers, handling inbound queries related to</li></ul>
orders, deliveries, and payments<ul><li>Resolve supply chain issues promptly and drive strong OTIF (On-Time, In-Full)</li></ul>
performance<ul><li>Ensure customer satisfaction by deeply understanding client needs, providing regular</li></ul>
updates, and proactively addressing feedback<ul><li>Maintain accurate and complete records in our platform,CRM and other softwares to</li></ul>
ensure centralized and accessible information<ul><li>Own the end-to-end supplier onboarding process: collecting key documents (e.g.,</li></ul>
credit forms, certifications), validating information, and ensuring timely setup in
systems<ul><li>Advocate for customers internally, ensuring their issues are resolved quickly and their</li></ul>
feedback informs our product roadmap and operational improvements<ul><li>Monitor and report on key operational metrics including OTIF, invoice accuracy,</li></ul>
payment turnaround time, and supplier onboarding cycle time<ul><li>Collaborate closely with sourcing, operations, technical, and sales teams to deliver a</li></ul>
seamless experience and drive innovation<ul><li>Identify and implement process improvements to enhance the customer experience,</li></ul>
order accuracy, and operational efficiency<ul><li>Ensure compliance with internal and external policies on supplier and customer data,</li></ul>
including secure handling of tax IDs, bank details, and legal forms
What Experience You Have<ul><li>1-2 years&rsquo; experience in Customer Success, Customer Service, Operations, Account</li></ul>
Management, Supply Chain admin or similar roles, ideally in a fast-paced B2B or
supply chain environment<ul><li>Demonstrated ability to manage operational processes across multiple stakeholders</li></ul>
with precision and accountability<ul><li>Track record of resolving complex issues and building strong, trust-based</li></ul>
relationships with both customers and internal teams<ul><li>Experience working across multiple software systems simultaneously, ideally across</li></ul>
the purchase-to-pay processes<ul><li>Exposure to food, consumer goods, or supply chain/logistics industries is a strong</li></ul>
plus, but not required
Who You Are<ul><li>You are obsessed with detail, if something&rsquo;s off, you spot it before anyone else</li><li>You don&rsquo;t just react, you own problems and drive them to resolution without being</li></ul>
asked<ul><li>You&rsquo;re laser-focused on delivering excellent customer experiences and believe every</li></ul>
interaction is a chance to build trust<ul><li>You&rsquo;re a natural at juggling multiple workstreams without dropping the ball</li><li>You&rsquo;re solutions-driven, you always find a way to make things work</li><li>You thrive in dynamic, ambiguous environments and bring structure where others see</li></ul>
chaos<ul><li>You communicate clearly and respectfully, whether updating a supplier or aligning</li></ul>
with engineering<ul><li>You&rsquo;re a team player who lifts others up and collaborates across departments</li><li>You&rsquo;re an empathetic and enabling team player who collaborates well with all teams,</li></ul>
ideally in a fast paced business with high growth
What We Offer<ul><li>Competitive salary</li><li>33 days holiday a year (inc. public holidays)</li><li>Regular global retreats to meet the whole team</li><li>Flexible working hours &amp; hybrid/remote working</li><li>Office hubs in UK and US</li><li>Benefits allowance for things like gyms, health care, and wellness</li><li>Regular team socials</li></ul></div>

Customer Operations Executive

Opta Group

ABOUT OPTA
 From our roots providing sand to local foundries in the 1880's, Opta has grown to an international group of companies committed to delivering optimal results for our customers. Opta's purpose is to create solutions that enhance productivity and set new standards for industrial performance. Our mission is to consistently deliver custom-engineered additives, specialty equipment and technical expertise that solves complex challenges, optimizes process and drives long-term success.
 
OPTA CORE VALUES
 <ul>
<li>SAFETY: We put safety first on our processes, our products and our culture to protect people and ensure long-term operational success.</li>
<li>PEOPLE: We invest in our people because their expertise drives the solutions that power our success.</li>
<li>CUSTOMERS: We build lasting partnerships by understanding our customers' challenges and delivering customized solutions that meet their unique needs.</li>
<li>INNOVATION: We continually seek smarter, more effective and innovative ways to deliver solutions, blending creativity, data-driven insight and practical application.</li>
<li>SUSTAINABILITY: We engineer solutions with efficiency, responsibility, and sustainability as our foundation, optimizing performance today, while strengthening the resilience of tomorrow's operations.</li>
</ul>
POSITION SUMMARY
 
The Purchasing Manager will oversee and optimize the management of the company's procurement activities related to procurement of powdered raw materials (lime, petcoke, fluorspar, etc.) used in the production of desulphurization blends used in steelmaking. The Purchasing Manager will ensure timely and cost-effective sourcing of materials, maintaining a deep understanding of key markets, suppliers and related commodity pricing. This individual will also build strong relationships with suppliers and implement sourcing alliances. This position requires a dynamic leader with proven expertise in procurement and supply chain management, as well as an understanding of international freight logistics and the sales and operations planning (S&OP) process.
 
KEY RESPONSIBILITIES
 
<ul>
<li>Oversee and manage all procurement activities related to powdered raw materials, ensuring the supply of high-quality materials in line with production and inventory management needs.</li>
<li>Develop and maintain a working knowledge of key markets and commodities, continuously monitoring trends and global supply chain dynamics.</li>
<li>Build and maintain strong relationships with key suppliers, including developing/maintaining strategic sourcing alliances to optimize cost, quality, and lead time.</li>
<li>Develop, review, and maintain purchasing contracts with key suppliers.</li>
<li>Implement and drive procurement strategies to reduce costs, improve efficiency, and ensure high standards of quality and compliance.</li>
<li>Develop, track and manage key performance indicators (KPI) to show continuous improvement in key areas (e.g., cost reduction).</li>
<li>Collaborate with sales, operations, engineering and R&D teams to ensure alignment between procurement activities and company objectives.</li>
<li>Identify needs and develop supply risk mitigation strategies to ensure against potential supply disruptions.</li>
<li>Support the Sales and Operations Planning (S&OP) process by collaborating with sales, operations, and logistics to ensure materials are procured according to demand forecasts, capacity availability, and inventory requirements.</li>
<li>Utilize Lean Manufacturing principles to optimize procurement processes, drive cost savings, and improve operational efficiency.</li>
<li>Manage supplier performance, including conducting regular supplier reviews, audits, and assessments to ensure compliance with contractual agreements and performance standards.</li>
<li>Work closely with senior management to manage budgets, forecast material costs, and ensure alignment with financial objectives.</li>
<li>Oversee international procurement requirements, ensuring timely and cost-effective delivery of materials across global supply chains. Collaborate with the logistics team to coordinate international freight requirements.</li>
<li>Continuously evaluate procurement policies and procedures, making recommendations for improvements where necessary.</li>
</ul>
SKILLS AND EXPERIENCE
 <ul>
<li>Bachelor’s degree in engineering, materials science, industrial engineering, chemistry, or a related field.</li>
<li>Minimum of seven years of experience in procurement, category management, operations, or supply chain in a manufacturing environment.</li>
<li>Experience in sourcing chemicals or other direct materials used in industrial applications; experience in steelmaking or steelmaking chemicals is a plus.</li>
<li>Demonstrated track record of negotiating contracts and achieving cost savings.</li>
<li>Familiarity with ERP systems and proven ability to harvest spend data and perform spend analytics. (Experience with IFS and/or AX2012 is a plus.)</li>
<li>Strong analytical skills and problem-solving skills, with the proven ability to develop and present findings and recommendations. Competency with analytical tools, such as MS Power BI, is a plus.</li>
<li>Knowledge of Lean Manufacturing principles and how to apply them to procurement and supply chain processes.</li>
<li>Proven track record of building and maintaining supplier relationships and sourcing alliances.</li>
<li>Excellent negotiation, communication, analytics, presentation, and interpersonal skills.</li>
<li>Ability to analyze market trends and make informed decisions that align with company goals and objectives.</li>
<li>Strong leadership skills.</li>
</ul>
WORK ENVIRONMENT
 This hybrid role blends remote work with some travel (approximately 20%-25% of time). This role offers opportunities for collaboration with internal teams and external partners in a dynamic supply chain environment.
 
Opta offers a diverse compensation and benefit package that includes the following:
 <ul>
<li>Extended Healthcare, Dental, and Vision Benefits</li>
<li>Health Savings Account</li>
<li>Life, AD&D, and Dependent Life Insurance</li>
<li>Short Term and Long Term Disability Insurance</li>
<li>Employee Assistance Program</li>
<li>Professional Development</li>
<li>Paid Time Off</li>
<li>401(k) Match</li>
<li>Competitive Compensation Program</li>
<li>On Demand Pay (Dayforce Wallet)</li>
</ul>
We thank everyone for applying however, only those selected for an interview will be contacted.
 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
 
Opta USA, an Opta Group Company, is an Equal Opportunity Employer and offers employment opportunities to all qualified persons regardless of race, color, religion, sex, age (40-70), national origin, sexual orientation, or physical disability (except where physical or mental abilities are a bona fide occupational requirement).

Purchasing Procurement Director

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