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Luminary 

<div>We are looking for a dynamic client support specialist to join our company. In this role, you will be required to attend to all customer queries, comments, and requests via phone or email. You'll also be helping clients set up their products and walking them through its features.</div><div><br /></div><div>Client Support Specialist Responsibilities:</div><div>Responding to customer queries, complaints, and requests via phone, email, or chat.</div><div>Assisting customers with product setup and resolving any technical issues they might experience.</div><div>Informing customers about specialized product functionalities and features.</div><div>Following up with customers to ensure that reported technical difficulties have been resolved.</div><div>Troubleshooting, analyzing, and reporting product errors, failures, or malfunctions to management.</div><div>Keeping a detailed record of client data, including useful comments, as well as positive or negative feedback.</div><div>Analyzing customer feedback and advising management on areas of improvement.</div><div>Maintaining client accounts and updating billing information as needed.</div>

Client support specialist

Golden State

<div><p><b>About the Position</b></p>
<p>
Golden State Warriors are looking for a developer to join our growing team. In this role, you will focus on internal web application, which serves as the primary interface for the basketball operations team. You'll work closely with data engineers and data scientists to build tools that make complex data accessible and actionable.</p>
<p>
This is an excellent opportunity to share your expertise while learning more about this growing sports and entertainment organization that values your initiative and dedication!</p>
<p><i>
This is a full-time, remote position.</i></p>
<p><b>
Key Responsibilities</b></p>
<ul>
<li>Build and maintain features for our internal basketball operations web application</li>
<li>Work with the application database to support new features and optimize queries</li>
<li>Collaborate with data science and analytics staff to design intuitive interfaces for complex data</li>
<li>Contribute to application architecture and code quality standards</li>
<li>Other duties as assigned</li>
</ul>
<p><b>Required Skills and Experience</b></p>
<ul>
<li>3+ years of front-end or full-stack development experience</li>
<li>Strong React and TypeScript skills</li>
<li>Experience with Python, PostgreSQL, and REST APIs</li>
<li>Proficient across multiple front-end frameworks</li>
<li>Familiarity with modern web development practices and tooling</li>
<li>Writes clean, well-structured code and cares about maintainability</li>
<li>Excellent written and verbal communication; strong presentation skills with the ability to influence technical and non-technical partners</li>
<li>Ability to build positive working relationships with business partners and peers at all levels within the organization</li>
<li>Ability to balance multiple projects at once in a fast-paced work environment</li>
<li>Strong passion and deep curiosity about sports and entertainment</li>
<li>Next.js and mobile development experience a plus</li>
<li>Experience building data-heavy dashboards or visualization tools a plus</li>
<li>Experience with design systems or component libraries a plus</li>
</ul>
<p><b>Compensation</b></p>
<ul>
<li>$120,000 Per year + Bonus</li>
<li>Comprehensive Medical, Dental and Vision benefits for employees and dependents</li>
<li>Employer 401K match</li>
<li>Vacation, Summer Half-Day Fridays and a generous paid time off plan for pregnancy and parental leaves</li>
<li>Warriors home tickets, team store discount and more!</li></ul><br>
<p></p>
<p>
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.</p>
<p>
 Golden State is an equal opportunity employer.</p>
<p>
We will ensure that qualified applicants with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.</p>
<p>
Want to learn more about who we are and what we value? Visit www.warriors.com/employment</p>
<p>
Please refer to our California Privacy Notice for more information about how we process your personal information, and your data protection rights.</p></div>

Web Developer

Lotus Bakeries

<div><div><div>Verenigde Staten
</div><div>San Francisco
</div></div><div>FF2032 is an independent investment fund backed by Lotus Bakeries. We invest in high-growth, better-for-you food and beverage CPG brands across North America and Europe. Our portfolio includes companies such as IQBAR, Cure Hydration, wildwonder and Coconut Cult. FF2032 combines the independence of an evergreen venture fund structure (own dedicated fund, team, investment strategy, and Investment Committee chaired by the CEO of Lotus Bakeries) with the backing of a globally successful food company. As an Investment Associate, you will play a crucial role across the full investment lifecycle: from sourcing opportunities and managing the deal pipeline to conducting due diligence, preparing investment memoranda, and supporting transactions through closing. You will also build your own network within the ecosystem and work closely with our portfolio companies to help drive value creation. The role is primarily focused on North America, where you will play a key part in expanding and supporting our growing US portfolio</div></div><div></div>
<br><div><div><div><h3 class="jobSectionHeader"><b>Functiebeschrijving
</b></h3><ul><li>You connect with entrepreneurs, investors and advisors to source new investment opportunities within the broader US food &amp; beverage space.</li><li>You monitor and research market trends across the US and globally.</li><li>You manage and systemically track FF2032&rsquo;s deal pipeline.</li><li>You lead key workstream throughout the investment process, including evaluating business performance, conducting competitive analysis, understanding underlying growth drivers.</li><li>You prepare presentations and memos for the investment committee to support informed decision making throughout the investment cycle.</li><li>You support FF2032&rsquo;s portfolio companies on a variety of strategic and operational initiatives, evaluate their performance, and report findings to the Investment Committee.</li><li>You are able to build and maintain strong relationships with internal and external stakeholders (investors, business angels, advisors, &hellip;).</li><li>The Investment Director will guide and support you as you take on a key role in investing in innovative businesses addressing evolving consumer demands in health, nutrition, and convenience.</li></ul></div></div><div><div><h3 class="jobSectionHeader"><b>
Profiel
</b></h3><p>To succeed in this role, we believe you should have:</p><ul><li>A relevant Master&rsquo;s degree and 3&ndash;5 years of relevant professional experience in venture capital, M&amp;A, investment banking, strategy consulting, or a related field.</li><li>A good balance between a commercial mindset and an analytical and detail-oriented focus.</li><li>Strong communication skills that allow you to build relationships with entrepreneurs and other stakeholders in an international context.</li><li>A strong understanding of financial modeling and financial statements, combined with the ability to digest and synthesize large volumes of data.</li><li>A critical mindset and a hands-on mentality with the drive to work autonomously in a complex environment.</li><li>A passion for the food &amp; beverage space, and ideally a network within the US Food &amp; Beverage CPG ecosystem.</li><li>Willingness to travel and scout trade shows, meet founders/companies in person and expand your US network.</li></ul></div></div></div>
<br><div><h3 class="jobSectionHeader"><b>Aanbod
</b></h3><div><p>Gain exposure across the full investment lifecycle, from sourcing and evaluating opportunities to transaction execution and portfolio value creation. As part of a lean and highly active team, you will take on meaningful responsibility from day one and work directly with founders, senior executives and other investors. You will also benefit from direct exposure to the leadership team of Lotus Bakeries, a global food company with a market capitalization of more than $10 billion.</p></div></div>

FF2032 Investment Associate

Taischaves

<h3>About the role</h3><p>We are seeking a dedicated Customer Service Representative to join our dynamic team in San Francisco. In this role, you will serve as the primary point of contact for our customers, providing exceptional service and resolving inquiries to enhance customer satisfaction. Your contributions will be vital in maintaining strong relationships with our clients and ensuring that their needs are met efficiently and effectively.</p><h3>Key responsibilities</h3><ul><li>Act as the first line of communication for customer inquiries via phone, email, and chat, ensuring timely and accurate responses.</li><li>Troubleshoot customer issues by listening attentively and asking relevant questions to identify the root cause of their concerns.</li><li>Process customer orders, returns, and exchanges, ensuring a seamless experience from start to finish.</li><li>Maintain detailed records of customer interactions and transactions in our database to facilitate follow-up and performance tracking.</li><li>Collaborate with various departments, such as sales and technical support, to provide comprehensive solutions to customer issues and enhance service delivery.</li><li>Continuously seek opportunities to improve processes and enhance the customer experience based on feedback and observations.</li></ul><h3>Requirements</h3><ul><li>Excellent verbal and written communication skills, with a keen ability to convey information clearly and effectively.</li><li>Proficient in using customer service software and tools, with a strong comfort level in navigating various digital platforms.</li><li>Strong problem-solving skills and the ability to think critically under pressure to resolve customer issues quickly and efficiently.</li><li>A customer-centric attitude, demonstrating patience, empathy, and a genuine desire to assist customers.</li><li>Ability to work in a fast-paced environment while maintaining attention to detail and managing multiple tasks effectively.</li></ul><h3>Nice to have</h3><ul><li>Previous experience in a customer service or support role, preferably within a similar industry.</li><li>Familiarity with CRM systems and practices to enhance customer relationship management.</li><li>Multilingual abilities, providing an edge in serving a diverse customer base.</li><li>Experience with conflict resolution techniques and managing difficult conversations with professionalism.</li><li>A passion for continuous learning and staying updated on industry trends and best practices in customer service.</li></ul><h3>Why join us</h3><p>Becoming part of our team means you will collaborate with talented professionals in an environment that values innovation and growth. You will have the opportunity to make a significant impact on the customer experience while developing your skills in a supportive atmosphere. We believe in empowering our employees and fostering a culture of inclusivity, where everyone’s contributions are recognized and valued. Join us in our mission to deliver exceptional service and create lasting relationships with our customers.</p>

Customer Service Representative

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4 technical lead jobs In San Francisco

Client support specialist

Web Developer

FF2032 Investment Associate

Customer Service Representative