customer service representative Jobs in Dubai

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technical support agent

BlackStone eIT

<div><ul><li>Receive, diagnose and resolve incidents and service requests through the approved ITSM platform and support procedures.</li></ul><ul><li>Support laptops, desktops, operating systems, Microsoft 365, printers, peripherals and standard workplace applications.</li><li>Provide user-account, access, password and Microsoft 365 support within approved identity and security controls.</li><li>Configure, deploy, replace and recover endpoint devices and maintain accurate asset and assignment records.</li><li>Support meeting rooms, conferencing equipment and common workplace technology.</li><li>Escalate unresolved or specialist issues with complete diagnostics, evidence and user-impact information.</li><li>Maintain knowledge articles, resolution notes and recurring-issue records and contribute to first-contact resolution improvement.</li><li>Follow security, confidentiality, acceptable-use, access and data-handling requirements at all assigned locations.</li><li>Support agreed user onboarding/offboarding and office-move activities.</li><li>Work from different offices or emirates when assigned through the agreed operational schedule.</li></ul> 
Requirements<ul><li> 
Minimum 5 years of professional end-user computing, desktop support or service support experience.</li><li>Strong hands-on experience with Windows endpoints, Microsoft 365, hardware troubleshooting, printers and common enterprise applications.</li><li>Working knowledge of Active Directory/Entra ID, endpoint management, Intune/MDM and ITSM ticketing tools.</li><li>ITIL 4 Foundation, CompTIA A+/Network+ or Microsoft Endpoint certification preferred.</li><li>Professional customer-service skills, clear ticket documentation and the ability to work independently onsite.</li><li>Arabic and English communication skills are strongly preferred for user-facing support.</li></ul>
Preferred Profile<ul><li>Previous experience providing onsite support within UAE government entities.</li><li>Working knowledge of TDRA-related access, connectivity or government technology-support processes.</li><li>Experience supporting users across multiple offices and coordinating priority incidents.</li></ul>
Expected Contribution<ul><li>Tickets are accurately recorded, prioritised, owned and resolved or escalated against the confirmed SLA.</li><li>Users receive professional, consistent support across all assigned locations.</li><li>Asset, endpoint and resolution records remain accurate and auditable.</li><li>Recurring issues and knowledge gaps are documented and reduced over time.</li></ul></div>

IT Support Engineer/Agent

DICETEK LLC

<div>Technical Skills:- 
Senior, hands-on engineer who ships, with recent production AI delivery experience.<ul><li>Production LLM and agentic AI: RAG, orchestration and multi-step agent workflows.</li><li>MLOps depth: CI/CD, model registries, monitoring and evaluation pipelines.</li><li>Strong Python and modern software-engineering practice.</li><li>Consulting-adjacent skills to work with non-technical operational stakeholders, identify the real problem and manage
</li></ul>delivery end to end.<ul><li>Self-driven with minimal direction: scope the work, set the plan and drive it to production without waiting for a brief.</li><li>Technical leadership without formal authority across engineers, analysts and operational staff; ability to set adopted
</li></ul>standards and influence senior stakeholders.<ul><li>Strong product mindset: user feedback, feature prioritization, technical trade-offs and adoption.</li><li>Deep AI evaluation expertise: groundedness, hallucination detection, task success, latency, safety, business KPIs, A/B
</li></ul>testing and continuous regression testing.
Production AI cost optimization: model selection/routing, prompt and token optimization, caching and inference-cost management.
NICE-TO-HAVES<ul><li>Domain exposure to container terminals, maritime logistics, free zones or freight operations, including TOS data, gate and yard processes, customs/trade documentation, or warehouse/contract-logistics workflows.</li><li>GCC or comparable multi-country regional experience; Arabic is a plus.</li><li>Platform engineering or developer-experience background, including internal tooling adopted by other engineers.</li></ul></div>

Senior AI Forward Deployed Engineer

Innovest Realty Real Estate

We're Hiring &ndash; Real Estate Agent (Portuguese Speaker)Innovest Asset Realty is looking for a motivated and experienced persian-speaking Real Estate Agent to join our growing team in Dubai.Requirements:Fluent in persian and EnglishReal estate sales experience is an advantageExcellent communication and negotiation skillsSelf-motivated and target-drivenValid UAE driving license is preferredWhat We Offer:High Commission structureQualified LeadsEmployment VisaMarketing &amp; Administrative SupportProfessional Working EnvironmentSend your CV to hr@innovestrealty.aeWhatsApp: +971 56 408 1160Work Location: In person

Real Estate Agent (Persian Speaker)

Salesforce

<div>
 
 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
 
 
 
 Job Category
 
 
 Sales
 
 
 Job Details
 
 
 
 About Salesforce
 
 
 
 Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn&rsquo;t a buzzword &mdash; it&rsquo;s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
 
 
 Ready to level-up your career at the company leading workforce transformation in the agentic era? You&rsquo;re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
 
 
 Salesforce is hiring Senior Forward Deployed Engineers &mdash; the Technical Builders, responsible for deciding that leads who design, build, and deploy the most complex agentic AI solutions directly inside enterprise customer environments. You'll lead technical delivery on your team, mentor the next wave of engineers, and set the engineering standards that define how agentic AI gets deployed at scale. Partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption), you'll own outcomes end-to-end, from architecture decision to production. Your passion for well-crafted software that solves real problems will be supported by best-in-class AI tools and a team of talented builders around you.
 
 
 
 The Senior Builder Experience
 
 
 
 <ul>
 <li>
 Technical Ownership: Partner with a Deployment Strategist to own customer outcomes end-to-end. You're the senior technical authority in the room, ensuring deliverables meet the highest engineering standards, whether it was generated by an AI tool by a colleague or written by you directly.
 </li>
 <li>
 AI-Supported Engineering: Cursor, Claude, and Salesforce coding products like Vibes are embedded in your daily workflow. The conventions and patterns you develop tend to propagate through the team because other Builders look to your work as reference.
 </li>
 <li>
 Roadmap Influence: Your field experience routes directly to Product and Engineering. The gaps you hit and the edge cases you encounter in real life customer environments become the features they ship. Senior Forward Deployed Engineers are the most credible voice in agentic AIproduct evolution.
 </li>
 <li>
 Continuous Innovation: You're expected to stay at the forefront &mdash; piloting emerging AI tools, experimenting with new models and frameworks, and sharing what you learn with your team and customers.
 
 
 </li>
 </ul>
 
 What You'll Actually Be Building
 
 
 
 <ul>
 <li>
 Own end-to-end build and deployment of agentic AI solutions for Salesforce's most strategic customers &mdash; from architecture decisions through production handoff.
 </li>
 <li>
 Design and ship agentic systems on the Agentforce platform: agent logic, tool calls, multi-agent orchestration, deterministic guardrails, and the integration patterns that hold up in enterprise environments. Your reference implementations become the basis for how other Builders approach similar problems.
 </li>
 <li>
 Own the data lifecycle: model design, processing pipelines, and data readiness for AI applications across Salesforce Data 360, Snowflake, Databricks, and customer-specific platforms.
 </li>
 <li>
 Resolve the technical blockers that other engineers can't &mdash; data integration failures, model deployment issues, orchestration breakdowns, performance regressions. These problems are routed to you because of your track record of solving them.
 </li>
 <li>
 Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes across engagements.
 </li>
 <li>
 Develop proofs-of-concept and MVPs quickly, with the judgment to know which decisions can be deferred and which need to be right the first time.
 </li>
 <li>
 Codify what you learn. The patterns, reusable assets, and internal frameworks that come out of your real customer work become the playbooks the rest of the org draws from.
 </li>
 <li>
 Mentor other Engineers through code reviews, pair sessions, and shared work. Most of your influence on developing engineers happens inside the same codebases you're building in.
 </li>
 <li>
 Provide technical depth on at-risk or strategically critical deployments when senior engineering judgment is needed.
 </li>
 <li>
 Surface field insights directly to Product and Engineering. The gaps and edge cases you encounter in real customer environments are some of the most valuable inputs to the Agentforce roadmap.
 </li>
 <li>
 Partner with the Deployment Strategist on your team to translate complex customer business challenges into agentic solutions that actually ship.
 
 
 </li>
 </ul>
 
 You're Our Senior Forward Deployed Engineer If&hellip;
 
 
 
 <ul>
 <li>
 You have 6+ years of software engineering or technical delivery experience, with proven end-to-end ownership of scalable production systems in enterprise AI, cloud, or SaaS environments.
 </li>
 <li>
 You have a degree in Computer Science or a related field
 </li>
 <li>
 You're an expert in at least one of Python, JavaScript/TypeScript, Java, or Apex, and conversant in the others.
 </li>
 <li>
 You've integrated LLMs into production, used frameworks like LangChain or LlamaIndex, and applied prompt engineering and responsible AI practices in real customer contexts.
 </li>
 <li>
 You have deep experience in data modeling, processing, and analytics, with demonstrable proficiency across platforms like Salesforce Data 360, Snowflake, or Databricks.
 </li>
 <li>
 You bring deep Salesforce platform expertise: Agentforce, Apex, LWC, Flows, and Salesforce APIs.
 </li>
 <li>
 You have an entrepreneurial, get-things-done mindset focused on fast, impactful delivery &mdash; and the judgment to know when "fast" is the wrong call.
 </li>
 <li>
 You've mentored technical talent and created reusable assets &mdash; frameworks, playbooks, internal tooling.
 </li>
 <li>
 You communicate clearly and credibly with engineering peers, customer architects, and executive stakeholders.
 </li>
 <li>
 You actively tinker with the evolving AI/data landscape &mdash; piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
 </li>
 <li>
 Ability to travel to customer sites as needed to ensure client success
 </li>
 <li>
 Business level proficiency in Arabic and English
 </li>
 <li>
 Computer Science (CS) degree or related.
 
 
 </li>
 </ul>
 
 Nice-to-Haves
 
 
 
 <ul>
 <li>
 Salesforce certifications (Administrator, Platform Developer I/II, Agentforce Specialist, System Architect)
 </li>
 <li>
 Familiarity with DevOps/CI-CD practices, observability tooling, or data governance frameworks
 </li>
 <li>
 Experience architecting multi-cloud, multi-system enterprise AI solutions for Global 500 customers
 </li>
 <li>
 Track record of influencing enterprise software product roadmaps through field engineering insight
 </li>
 <li>
 Open-source contributions, published technical writing, or conference presentations
 
 
 </li>
 </ul>
 Unleash Your Potential
 
 
 When you join Salesforce, you&rsquo;ll be limitless in all areas of your life. Our benefits and resources support you to find balance and
 
 be your best
 
 , and our AI agents accelerate your impact so you can
 
 do your best
 
 . Together, we&rsquo;ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future &mdash; but to redefine what&rsquo;s possible &mdash; for yourself, for AI, and the world.
 
 
 Accommodations
 
 
 If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
 
 
 Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates&rsquo; resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
 
 
 Posting Statement
 
 
 Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that&rsquo;s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications &ndash; without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
</div>

Forward Deployed Engineer, Arabic Speaking

Unitan Homes Real Estate

We are seeking a professional and experienced Real Estate Agent to join our team. As a Real Estate Agent, you will help our clients in buying and selling properties. The ideal candidate will have a minimum of 6 months of experience in real estate sales and a proven track record of success.Responsibilities:<ul><li>Assist clients in buying, selling, and renting properties</li><li>Provide guidance and support to clients throughout the entire real estate transaction process</li><li>Conduct market research to stay up-to-date on current market trends and conditions</li><li>Manage a portfolio of clients and properties</li><li>Develop and maintain relationships with clients, other real estate agents, and industry professionals</li><li>Negotiate and finalize real estate deals on behalf of clients</li></ul>Requirements:<ul><li>Minimum of 3 months of experience in real estate sales</li><li>Proven track record of success in real estate sales</li><li>Excellent communication and negotiation skills</li><li>Ability to build and maintain relationships with clients, other agents, and industry professionals</li><li>Strong organizational and time management skills</li><li>Knowledge of the local real estate market and trends</li><li>Valid real estate license</li></ul>Benefits:<ul><li>Commission-based salary</li><li>Only commission up to 30-50%</li><li>Support provided in closing deals</li><li>Opportunities for professional development and growth</li><li>Access to cutting-edge real estate technology and tools</li></ul>If you are a motivated and driven individual with a passion for real estate, we encourage you to apply for this exciting opportunity.Pay: Up to AED2,000.00 per monthWork Location: In person

Real Estate Sales Agent

DreamGateway Immigration Services L.L.C

We're Hiring: Outreach Agent (Customer Service) | Dubai, UAEWe're Urgently looking for a motivated Outreach Agent to join our growing team! If you're confident in communicating with people, enjoy building relationships, and are eager to kick-start your career in customer service, we'd love to hear from you.Location: Dubai, UAE Experience: Freshers are welcome to apply (Candidates currently based in Dubai are preferred)Key Responsibilities<ul><li>Conduct outbound calls to prospective and existing clients to introduce our services and gather customer feedback.</li><li>Support client onboarding by explaining our services, features, and benefits clearly and professionally.</li><li>Maintain accurate customer records using CRM systems and Microsoft Office applications.</li><li>Deliver exceptional customer service with excellent phone etiquette and communication skills.</li><li>Analyze customer interactions and feedback to help improve outreach strategies.</li><li>Collaborate with team members to enhance customer engagement and overall service quality.</li></ul>Requirements<ul><li>Basic knowledge or experience in customer service, outbound calling, tele sales, sales, or call center operations is an advantage.</li><li>Excellent verbal communication and interpersonal skills.</li><li>Strong persuasion and negotiation abilities with a customer-focused mindset.</li><li>Fluency in English is required.</li><li>Positive attitude, willingness to learn, and ability to work in a fast-paced environment.</li></ul>Why Join Us?<ul><li>Excellent opportunity for fresh graduates and entry-level candidates.</li><li>Supportive and collaborative work environment.</li><li>Career growth and professional development opportunities.</li></ul>Work Location: In person

Call Center Executive

Perk Excellence 

Are you an experienced Real Estate Agent earning good commission looking for a role with unparalleled support and high-quality leads?VAHEDNA REAL ESTATE is seeking highly motivated and experienced Real Estate Agents to join our expanding team especially female. If you have a proven track record in the Dubai real estate market and are ready to elevate your career with dedicated resources and a robust lead generation system, we want to hear from you!What Sets Us Apart: At Sasya Spaces, we believe in empowering our agents to focus on what they do best: building client relationships. We've invested significantly in cutting-edge technology and AI tools to streamline your workflow:<ul><li>Quality Lead Generation: Our advanced technology ensures you receive daily qualified leads (including landlords), eliminating the need for cold calls.</li><li>Automated Lead Management: We utilize AI tools to automate lead management through our CRM Bitrix system, freeing up your time from administrative tasks. This allows you to dedicate more attention to nurturing client relationships and closing deals.</li></ul>What We Offer Our Agents:<ul><li>Qualified Leads: Say goodbye to cold calls! We provide daily qualified leads (including landlords) to help you focus on closing deals.</li><li>Comprehensive Support System:</li><li>Dedicated Virtual Number to call clients</li><li>Real Number (SIM card with data)</li><li>Social Media Support for your personal branding</li><li>Access to Premium Portals: Propertyfinder and Bayut listings Portals</li><li>Inhouse Marketing Support Team to boost your reach and presence</li><li>Professional Development: Benefit from specialized training in Real Estate and essential Life skills.</li><li>Attractive Benefits:</li><li>Company-sponsored Visa processing typically</li><li>Health Insurance coverage.</li><li>Prime Location: Work from our office at 310, Al Wasl Building Next To Burj Khalifa Metro Station</li></ul>Key Responsibilities:<ul><li>Engage with qualified leads provided by the company and convert them into successful transactions.</li><li>Manage client relationships, ensuring a high level of satisfaction.</li><li>Conduct property viewings and provide expert advice to clients.</li><li>Negotiate deals and prepare necessary documentation.</li><li>Utilize CRM Bitrix for lead management and reporting.</li><li>Stay updated with market trends and DLD/RERA regulations.</li></ul>Qualifications:<ul><li>Minimum of 1 year of proven experience as a Real Estate Agent in Dubai, UAE.</li><li>Strong understanding of the Dubai property market.</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li><li>RERA certification is a plus.</li></ul>To Apply: If you're ready to take your real estate career to the next level with a supportive company that invests in your success, please send your CV WhatsApp to +971502088673 Job Type: Full-timePay: AED25,000.00 - AED2,500,000.00 per monthWork Location: In person

Real Estate Experienced Brokers ( Female)

Explore 672+ Technical support agent in Dubai this August. Find roles across top companies and apply now to boost your career.