sales representative

account manager

sales consultant

sales engineer

it support engineer

technical support agent

Onetech IT Solutions

Job Summary:The IT Support Specialist will provide technical assistance and support for our clients' technology needs. The ideal candidate will have strong troubleshooting skills, a customer-oriented attitude, and the ability to resolve technical issues promptly. As an IT Support Specialist at Onetech, you&rsquo;ll be responsible for managing user support requests, maintaining IT infrastructure, and ensuring seamless IT operations.Key Responsibilities:<ul><li>Provide technical support and resolve IT-related issues, including hardware, software, network, and peripheral equipment.</li><li>Perform installation, configuration, and maintenance of IT equipment, including computers, printers, and networking devices at client premises.</li><li>Assist clients via phone, email, and remote access, ensuring timely and professional communication.</li><li>Carry out structured cabling work, including installation and management of Ethernet cables, patch panels, and switches.</li><li>Troubleshoot system errors, perform diagnostics, and ensure swift resolutions for any technical issues.</li><li>Set up and configure network devices such as routers, firewalls, and wireless access points at client sites</li><li>Troubleshoot network connectivity issues and ensure all systems are running efficiently.</li><li>Support IT security initiatives, monitoring systems, and performing regular updates and maintenance.</li><li>Assist with security updates, backups, and data recovery at client locations</li><li>Document technical procedures and configurations for each client engagement</li><li>Provide training and guidance to client staff on basic troubleshooting and system usage</li></ul>Qualifications:<ul><li>Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).</li><li>1-2 years of experience in IT support, including field-based work and cabling</li><li>Strong understanding of Windows and Mac operating systems, and IT management tools</li><li>Hands-on experience with network protocols (TCP/IP, DNS, DHCP) and basic network configuration</li><li>Experience in structured cabling, network installation, and cable management tools.</li><li>Familiarity with cloud platforms (AWS, Azure) is an advantage</li></ul>Skills and Competencies:<ul><li>Strong troubleshooting and problem-solving skills</li><li>Ability to work independently at client sites with minimal supervision</li><li>Excellent communication and customer service skills</li><li>Strong attention to detail and organizational skills</li><li>Ability to manage multiple on-site tasks and prioritize effectively</li></ul>Job Types: Full-time, Permanent, FresherPay: AED2,000.00 - AED3,000.00 per month

IT Support

The Oriental Hotel Apartment

Job Title: IT Support (Reports to IT Manager) Location: Dubai, UAEWe are looking for an IT Support staff member to assist in maintaining IT systems and provide technical support at a 4-star hotel in Dubai.Responsibilities:<ul><li>Provide daily technical support for hotel systems, hardware, and software.</li><li>Assist in maintaining PMS, POS, network, and other hotel IT systems.</li><li>Troubleshoot IT issues and respond to support requests.</li><li>Install, configure, and maintain computer equipment and devices.</li><li>Ensure data security and system backup procedures are followed.</li><li>Support the IT Manager in daily IT operations and projects.</li></ul>Requirements:<ul><li>Diploma or degree in Information Technology or related field.</li><li>Minimum 1&ndash;2 years of IT support experience, preferably in hospitality or UAE.</li><li>Basic knowledge of hotel systems, networks, and troubleshooting.</li><li>Good communication and problem-solving skills.</li><li>Ability to work flexible shifts if required.</li></ul>How to Apply: Interested candidates may submit their CV to hr@grandplazahotel.aeJob Type: Full-time

Teltonika IoT Group

<div>We are hiring a Technical Support Team Lead to manage a team in Dubai of IoT Solutions Engineers and guarantee fast, high-quality customer issue resolution. Success in this role requires technical know-how, leadership, and strong people skills.
Teltonika&rsquo;s telematics business unit develops and produces easy-to-use GPS tracking devices for effective fleet management in logistics, agriculture, car sharing, construction, and more. Using the latest technologies, Teltonika sets new standards for the telematics industry. 
In this role, you will:<ul>
<li>
Provide guidance to the team on technical and procedural matters, ensuring smooth issue resolution.</li>
<li>Support the professional development of team members and foster their competence growth.</li>
<li>Prioritize, analyze, and assist in resolving incoming helpdesk tickets.</li>
<li>Collaborate closely with the Sales department and the R&amp;D team.</li>
<li>Plan team resources and take part in the hiring process.</li>
<li>Monitor team performance metrics and work to maintain or improve KPI results.</li>
<li>Oversee and balance the team workload.</li>
<li>Ensure high-quality team output and a strong customer satisfaction index.</li>
<li>Create, improve, or initiate new and existing processes.</li>
<li>Provide continuous and constructive feedback to the team and other stakeholders.</li>
<li>Work in an agile environment and contribute to effective agile practices.</li></ul> 
What we expect of you:<ul>
<li>
Proficiency in English (B2 level or higher) as it will be your primary working language. 
Knowledge of the Arabic language is an advantage.</li>
<li>Experience working with technical products.</li>
<li>Organizational, results-oriented, and communication skills.</li>
<li>Constructiveness, conscientiousness, and strong problem-solving skills.</li>
<li>Strong analytical thinking and the ability to formulate proposals, insights, and solutions.</li>
<li>Flexibility to adapt to changing technologies and processes.</li>
<li>Management experience in customer service would be an advantage.</li>
<li>Familiarity with tools like GitLab or Jira.</li>
</ul>
What we offer:<ul>
<li>
Great opportunities to grow in a strong and rapidly expanding company.</li>
<li>Interesting and ambitious projects of industrial GPS tracking devices.</li>
<li>A place where curiosity is key: here, we share knowledge and learn in training courses, conferences, or business trips.</li>
<li>Dynamic, challenging work environment and cooperation-based internal culture.</li>
</ul><ul><li>Celebrating achievements and having fun together in team building and other important occasions.</li>
<li>Opportunity for solid bonuses when participating in the recommendation program.</li>
</ul><ul><li>Attractive compensation package with an uncapped commission system.</li>
<li>Opportunity to gain or develop experience in IoT.</li>
<li>Professional training that will cover sales and product-related topics in our Teltonika B2B and IoT Academies</li>
<li>Unique opportunities to grow professionally by being part of a challenging and high-growth environment</li>
<li>Annual Yearly ticket to your home country.</li>
<li>Medical Insurance for employees and immediate family.</li>
<li>Celebrating achievements and having fun together in reward and recognition events, and monthly birthday celebrations.</li></ul> 
Salary
We appreciate everyone's efforts and experiences, so we offer an attractive salary matching your skillset and field expertise, with the option to get bonuses.</div>

Technical Support Team Lead

Oaks Hotels, Resorts & Suites

<div>
 
 If you are a traveller seeking stylish short accommodation close to local attractions, or you are seeking a longer term corporate stay, Oaks Liwa Heights Hotel Suites Dubai, offer an ideal base for all your travel needs. Offering luxurious accommodation and first-class facilities, our hotel promises to make your stay magnificent.
 
 
 
 
 
 
 Job Description
 
 
 
 
 Responsible for providing day-to-day technical support to hotel operations, ensuring all IT systems function efficiently to support guest services and internal departments. This role plays a critical part in maintaining hotel systems, networks, and technology to deliver a seamless guest experience.
 
 
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 
 Diploma or Bachelor&rsquo;s degree in Information Technology or related field
 
 
 
 </li>
 <li>
 
 1&ndash;3 years of IT support experience
 
 (hotel or hospitality experience preferred)
 
 
 
 
 </li>
 <li>
 
 Knowledge of hotel systems (PMS, CCTV, access control) is an advantage
 
 
 
 </li>
 <li>
 
 Understanding of networking, and basic cybersecurity
 
 
 
 </li>
 <li>
 
 Strong troubleshooting and problem-solving skills
 
 
 
 </li>
 <li>
 
 Good communication and customer service skills
 
 
 
 </li>
 <li>
 With pro-active attitude, hardworking, Integrity and have related experience
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 
 Provide first-line IT support to hotel staff and departments
 
 
 
 </li>
 <li>
 
 Troubleshoot hardware, software, network, and system issues
 
 
 
 </li>
 <li>
 
 Support hotel systems such as PMS, POS, key card systems, and reservation platforms
 
 
 
 </li>
 <li>
 
 Maintain and monitor computer systems, servers, printers, and peripherals
 
 
 
 </li>
 <li>
 
 Ensure stable internet, Wi-Fi, and network connectivity across the property
 
 
 
 </li>
 <li>
 
 Coordinate with vendors and service providers for system maintenance and upgrades
 
 
 
 </li>
 <li>
 
 Assist with installation, configuration, and upgrades of IT equipment and software
 
 
 
 </li>
 <li>
 
 Maintain data security, backups, and user access controls
 
 
 
 </li>
 <li>
 
 Respond promptly to IT incidents to minimize operational disruption
 
 
 
 </li>
 <li>
 
 Keep documentation of systems, issues, and resolutions
 
 
 
 </li>
 <li>
 
 Provide basic IT assistance to guests when required (e.g., internet access support)
 
 
 
 </li>
 </ul>
</div>

IIQAF

<div>Location: Dubai, United Arab Emirates 
Industry: Construction 
Job Type: Full-Time 
Salary: AED 6,500 &ndash; AED 7,500 per month
<h3 class="jobSectionHeader">Job Overview</h3>
IIQAF Group is hiring a proactive and professional Customer Service Agent to support our construction operations in Dubai. The ideal candidate will manage client communication, service coordination, complaint resolution, project updates, and administrative support while ensuring exceptional customer satisfaction across construction projects.
This role is ideal for candidates searching for Customer Service jobs in Dubai, Customer Service Agent UAE, Construction Customer Support Dubai, Client Service Executive UAE, or Customer Care Representative Construction industry.
<h3 class="jobSectionHeader">Key Responsibilities</h3>
<ul><li>Handle customer inquiries, service requests, and project-related communications</li><li>
Coordinate with project managers, site supervisors, and technical teams</li><li>
Provide accurate project updates and service information to clients</li><li>
Resolve customer complaints and service issues efficiently</li><li>
Maintain CRM systems and customer service documentation</li><li>
Schedule site visits, follow-ups, and service appointments</li><li>
Ensure high standards of client satisfaction and relationship management</li><li>
Prepare reports on customer feedback and service performance</li><li>
Support sales and operations teams with administrative coordination</li></ul>
<h3 class="jobSectionHeader">Required Skills &amp; Qualifications</h3>
<ul><li>Proven experience as a Customer Service Agent, Customer Support Executive, or Client Service Representative</li><li>
Experience in construction, engineering, or project-based industries (preferred)</li><li>
Strong communication and interpersonal skills</li><li>
Knowledge of CRM software and Microsoft Office</li><li>
Ability to manage multiple inquiries in a fast-paced environment</li><li>
Strong problem-solving and conflict resolution skills</li><li>
Professional and customer-focused attitude</li></ul>
<h3 class="jobSectionHeader">Preferred Qualifications</h3>
<ul><li>Bachelor&rsquo;s degree or diploma in Business Administration or related field</li><li>
Experience handling B2B or project-based client support</li><li>
Familiarity with construction terminology and project workflows</li></ul></div>

Customer Service Agent

MaxAccelerate

<div>MaxAccelerate AI Labs Division 
Location: UAE / Europe / Remote (Flexible) 
Reports to: Group CEO / Head of Innovation
About MaxAccelerate AI Labs
MaxAccelerate AI Labs is the innovation division of MaxAccelerate Technology Group, focused on designing and deploying next-generation AI automation ecosystems for enterprise clients.
We are building intelligent AI Agents that integrate across CRM platforms such as Salesforce, Microsoft Dynamics, HubSpot and Zoho &mdash; transforming Sales, Recruitment, Customer Service and Executive Intelligence operations.
Our objective is to build a catalogue of production-ready AI solutions and an AI Academy for enterprise deployment.
We are now seeking an AI Subject Matter Expert (SME) to lead technical architecture, prototyping and deployment of AI agent systems.
The Role
This is a hands-on technical role. You will be responsible for:<ul><li>Designing and deploying enterprise-grade AI agent systems</li><li>Building working prototypes and production-ready AI automations</li><li>Selecting and implementing best-in-class AI models and frameworks</li><li>Architecting multi-agent workflows</li><li>Integrating AI into CRM and business systems</li><li>Supporting the creation of modular AI solutions for repeatable deployment</li></ul>
This is not a management-only role. We are looking for someone who actively builds.
Key Responsibilities
AI Agent Design &amp; Deployment
Design, build and optimise:<ul><li>AI Sales Agents (SDR automation, lead qualification, CRM updates)</li><li>AI Customer Service Agents (ticket triage, response drafting, sentiment analysis)</li><li>AI Recruitment Agents (CV screening, candidate scoring, AI interviewers)</li><li>AI Executive Insight Agents (KPI summaries, reporting automation)</li></ul>
Experience required in:<ul><li>Multi-agent systems</li><li>Tool / function calling</li><li>Retrieval-Augmented Generation (RAG)</li><li>Memory systems and vector databases</li><li>Workflow orchestration for AI agents</li></ul>
LLM &amp; Model Experience
Hands-on experience with:<ul><li>OpenAI ecosystem (production or prototype deployments)</li><li>Anthropic Claude</li><li>Google Gemini</li><li>Azure OpenAI</li><li>Open-source LLMs (Llama, Mistral or similar)</li><li>Structured outputs and guardrails</li><li>Model selection based on use case, latency and cost</li></ul>
CRM &amp; System Integrations
Experience integrating AI systems with:<ul><li>Salesforce (preferred but not essential)</li><li>Microsoft Dynamics</li><li>HubSpot</li><li>Zoho</li></ul>
Understanding of:<ul><li>REST APIs</li><li>OAuth authentication</li><li>Webhooks</li><li>Automation tools (Make, Zapier, n8n or similar)</li></ul>
Salesforce CRM experience is preferred but not essential.
AI Data &amp; Knowledge Architecture
Experience with:<ul><li>Vector databases (Pinecone, Weaviate, Chroma or similar)</li><li>Knowledge retrieval systems</li><li>Semantic data structuring</li><li>Business data modelling for AI use cases</li></ul>
Conversational &amp; Voice AI
Experience with:<ul><li>Conversational AI frameworks</li><li>AI voice agents</li><li>Speech-to-text and text-to-speech systems</li><li>Telephony or real-time AI integrations</li></ul>
Governance &amp; Responsible AI
Knowledge of:<ul><li>Data governance principles</li><li>Prompt injection mitigation</li><li>AI monitoring and evaluation</li><li>Responsible AI deployment</li></ul>
Candidate Requirements<ul><li>12&ndash;24 months hands-on experience building AI agents or AI automation systems</li><li>Proven working prototype examples of AI agents already built and deployed (must be able to demonstrate)</li><li>Strong systems-thinking and architecture mindset</li><li>Comfortable operating in a fast-moving innovation environment</li><li>Commercial awareness and ability to translate technical solutions into business outcomes</li></ul>
This role is suited to a builder who has already created real AI agents and wants to scale that experience into enterprise-grade deployments.
What You Will Help Build<ul><li>A full AI Agent Ecosystem</li><li>A catalogue of modular AI automation solutions</li><li>Enterprise-ready AI deployment frameworks</li><li>AI training and enablement programmes</li></ul>
If you have already built AI agents and want to help architect and scale a dedicated AI Labs division, we would like to hear from you.
Please apply with:<ul><li>Your LinkedIn profile</li><li>A short summary of AI agents you have built</li><li>Links, demos or documentation of prototype systems</li></ul>
If you&rsquo;d like, I can now:<ul><li>Make a shorter recruiter-friendly LinkedIn ad version</li><li>Add compensation band positioning</li><li>Write a direct message template to attract candidates</li><li>Or structure an interview scoring framework for this role</li></ul>
What stage are you at &mdash; posting publicly or targeting specific profiles?</div>

AI SME (Subject Matter Expert)

Property Finder

<div>
 
 Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region&rsquo;s growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region.
 
 
 Founded on the value of great ambitions, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform offers a seamless and enriching experience, empowering both buyers and renters to make informed decisions. Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse tech company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate in MENA.
 
 
 We are building the region&rsquo;s first
 
 real estate operating ecosystem
 
 : a smart, scalable platform that brings together a high-performance property management system, verified listings, embedded finance, agent productivity tools, and AI-driven features that help real estate professionals grow their business.
 
 
 
 About the team (Business Platform Experience)
 
 
 
 The
 
 Business Platform Experience (BPX)
 
 organization builds and operates the B2B ecosystem that powers our partners&rsquo; success:
 
 <ul>
 <li>
 B2B marketplace for
 
 real estate agencies, brokers, and agents
 
 </li>
 <li>
 Tools to
 
 create, manage, and promote listings
 
 on our consumer-facing products
 </li>
 <li>
 Deep integrations with
 
 external systems (CRMs, ERPs, partner platforms) via our Enterprise APIs
 
 </li>
 <li>
 Agent and brokerage productivity experiences, performance insights, and monetization flows
 </li>
 </ul>
 
 BPX is where business meets platform: we are the backbone that helps partners
 
 manage inventory, connect with consumers, and grow their revenue
 
 .
 
 
 
 Role Overview
 
 
 
 As a
 
 Principal Engineer
 
 in BPX, you are the
 
 technical authority
 
 for our B2B platform: the systems, APIs, and experiences that real estate agencies and agents rely on every day to run their business.
 
 
 You will:
 
 <ul>
 <li>
 Set the
 
 technical direction
 
 for core B2B domains (listings lifecycle, integrations, onboarding, billing, lead &amp; performance tools, etc.).
 </li>
 <li>
 Own the architecture of
 
 mission-critical, high-scale systems
 
 serving thousands of real estate professionals and powering millions of listings and consumer experiences.
 </li>
 <li>
 Drive the evolution of our
 
 Enterprise APIs and integrations
 
 that connect Property Finder with agency CRMs and the wider real estate ecosystem.
 </li>
 <li>
 Influence and align multiple teams and leaders across Engineering, Product, and Commercial to deliver durable, scalable solutions.
 </li>
 </ul>
 
 You are an individual contributor, but your impact is
 
 org-level
 
 : you lead through influence, clarity of thinking, and technical excellence.
 
 
 
 Key Responsibilities
 
 
 
 1. Technical Strategy &amp; Architecture for BPX
 
 <ul>
 <li>
 Define and own the
 
 long-term technical vision
 
 for BPX&rsquo;s core domains:
 </li>
 <li>
 B2B listing management &amp; quality
 </li>
 <li>
 Agency &amp; agent account lifecycle
 </li>
 <li>
 Enterprise APIs for CRM and system integrations
 </li>
 <li>
 Partner onboarding, contracts, and monetization flows
 </li>
 <li>
 Agent productivity and performance tooling
 </li>
 <li>
 Design and evolve
 
 scalable, resilient, multi-tenant systems
 
 that support multiple markets, products, and business models across MENA.
 </li>
 <li>
 Ensure our
 
 Enterprise APIs
 
 are robust, well-designed, and a pleasure to integrate with: versioning strategy, backward compatibility, documentation standards, and observability.
 </li>
 <li>
 Proactively identify architectural risks (scalability limits, data model complexity, tight coupling between B2B and B2C systems, etc.) and define strategies to address them before they become constraints.
 </li>
 </ul>
 
 2. Engineering Excellence &amp; Operational Health
 
 <ul>
 <li>
 Champion
 
 engineering standards
 
 for BPX: code quality, testing, observability, security, and performance across multiple teams.
 </li>
 <li>
 Act as the
 
 escalation point
 
 for complex production issues in mission-critical flows (listings ingestion, CRM syncs, lead delivery, agency billing, etc.).
 </li>
 <li>
 Drive improvements in
 
 SLOs/SLAs
 
 , reliability, and incident response for B2B systems&mdash;ensuring that our partners can trust Property Finder for their daily operations.
 </li>
 <li>
 Introduce and scale
 
 platform capabilities
 
 (shared libraries, services, patterns) that make it easier and faster for teams to build consistent, reliable features.
 </li>
 </ul>
 
 3. Leadership &amp; Mentorship
 
 <ul>
 <li>
 Mentor
 
 Senior, and upcoming Principal-level Engineers
 
 , helping them grow in system design, architectural thinking, and strategic impact.
 </li>
 <li>
 Coach
 
 Engineering Managers
 
 on technical decision-making, trade-offs, and long-term platform thinking.
 </li>
 <li>
 Raise the bar in hiring by participating in
 
 interviews, bar-raising panels, and leveling discussions
 
 and by contributing to the evolution of our engineering career framework.
 </li>
 </ul>
 
 4. Cross-Functional &amp; Cross-Org Impact
 
 <ul>
 <li>
 Partner with
 
 Product, Commercial, and Operations leaders
 
 to shape roadmaps that balance innovation, partner needs, and technical sustainability.
 </li>
 <li>
 Translate ambiguous business and ecosystem problems into clear
 
 technical strategies and executable plans
 
 .
 </li>
 <li>
 Align multiple squads and workstreams across BPX (and beyond) on shared patterns for:
 </li>
 <li>
 Data models (agencies, agents, listings, contracts, packages)
 </li>
 <li>
 Integrations (Enterprise API, data sync, webhooks, event-driven flows)
 </li>
 <li>
 Cross-cutting concerns (auth, permissions, rate-limiting, auditability)
 </li>
 <li>
 Represent BPX in
 
 company-wide architectural forums
 
 , ensuring our B2B platform integrates cleanly with consumer experiences, data platforms, and AI/ML initiatives.
 </li>
 </ul>
 
 5. Ecosystem &amp; Innovation
 
 <ul>
 <li>
 Keep a sharp eye on the
 
 real estate and proptech ecosystem
 
 &mdash;CRMs, portals, aggregators, and tools&mdash;and identify opportunities to deepen our platform role.
 </li>
 <li>
 Partner with Data &amp; AI teams to
 
 embed intelligence into the BPX stack
 
 : smarter pricing, lead scoring, performance insights, agent coaching signals, etc.
 </li>
 <li>
 Contribute to the external engineering brand of Property Finder (e.g., talks, blogs, OSS contributions) where appropriate.
 </li>
 </ul>
 
 
 Qualifications
 
 
 
 
 Required
 
 
 <ul>
 <li>
 Substantial experience in software engineering, with a strong track record in
 
 large-scale platforms
 
 .
 </li>
 <li>
 Demonstrated leadership as a
 
 senior/principal IC
 
 driving architecture and technical strategy across multiple teams.
 </li>
 <li>
 Deep expertise in:
 </li>
 <li>
 Distributed systems and service-oriented architecture
 </li>
 <li>
 API design (REST/GraphQL), data modeling, and integration patterns
 </li>
 <li>
 Observability, reliability, and operational excellence for production systems
 </li>
 <li>
 Experience with
 
 integrations and partner ecosystems
 
 (e.g., CRMs, third-party APIs, event-driven systems, webhooks).
 </li>
 <li>
 Proven ability to
 
 navigate ambiguity
 
 , balance short-term delivery with long-term architecture, and align diverse stakeholders around sound technical decisions.
 </li>
 <li>
 Excellent communication skills&mdash;able to dive deep with engineers while also explaining complex trade-offs to business stakeholders.
 </li>
 </ul>
 
 
 Nice to Have
 
 
 <ul>
 <li>
 Experience in
 
 marketplaces, proptech, fintech, or similar B2B/B2C hybrid environments
 
 .
 </li>
 <li>
 Prior work on multi-market, multi-tenant platforms with
 
 configurable business rules, pricing, and workflows
 
 .
 </li>
 <li>
 Exposure to
 
 data platforms and ML-driven products
 
 , especially where insights are fed back into operational systems.
 </li>
 <li>
 Public speaking, open-source contributions, or thought leadership within the engineering community.
 </li>
 </ul>
 
 
</div>

Principal Software Engineer

Explore 4653+ Technical support agent in Dubai this March. Find roles across top companies and apply now to boost your career.

4653 technical support agent jobs In Dubai

IT Support

IT Support

Technical Support Team Lead

IT Support

Customer Service Agent

AI SME (Subject Matter Expert)

Principal Software Engineer