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technical support engineer ii hybrid

FusionTek

<div><p>If you are looking for a position where you support the same users, the same systems, and the same environment every day, this is not the role for you.</p><p><b>
FusionTek</b> is a Managed Service Provider established in 2007, with offices located in the greater Seattle area, Washington, DC, and Tampa, FL. Our innovative team is enthusiastic about IT infrastructure management for small- to mid-sized businesses.</p><p>
As we continue to expand our services, we are eager to find a <b>Technical Support Engineer II</b> (Systems Analyst) who embodies our core values:</p><ul><li><b>
Teamwork:</b> We achieve our goals collaboratively.</li><li><b>
Growth Mindset:</b> We are focused on continuous improvement for our team members and our clients.</li><li><b>
Integrity:</b> We operate with transparency and prioritize the needs of our clients.</li><li><b>
Ownership:</b> We take responsibility for our work and ensure commitments are fulfilled</li></ul><p></p><p><b>
Why MSP Experience Matters</b></p><p>
MSP experience is strongly preferred. Unlike internal IT roles that support a single organization with one technology stack and familiar users, MSP technicians manage multiple client environments with varying technology stacks, priorities, and service expectations all in a single day. Success in this role requires the ability to pivot and adapt to different client environments quickly, requires strong troubleshooting, communication, documentation, and accountability. If you have prior MSP experience and enjoy a challenging environment, continuous learning, and solving diverse technical challenges, we'd love to hear from you.</p><p><i>
This position is listed as </i><b><i>&ldquo;Hybrid&rdquo; </i></b><i>and requires flexibility to work from home, in the DC office, and at client sites as needed. You should be comfortable shifting between locations throughout the week based on business needs.</i></p><p><b><br>
What You Will Do</b></p><p><b>
Client Support &amp; Troubleshooting</b></p><ul><li>
Resolve escalated support requests and complex technical issues.</li><li>
Handle break/fix issues, application installations, and user-level configuration changes.</li><li>
Troubleshoot Windows, macOS, Microsoft 365, networking, server, and cloud-related problems.</li><li>
Provide remote and onsite support for client environments.</li></ul><p><b>
Infrastructure &amp; Systems Administration</b></p><ul><li>
Configure and support Windows Server 2016, 2019, and 2022 environments.</li><li>
Assist with Hyper-V host setup, server administration, networking, and security tasks.</li><li>
Troubleshoot and deploy SonicWall firewalls.</li><li>
Manage networking switches and access points. (Datto Experience PLUS!)</li><li>
Support Microsoft 365, Intune, Azure, Datto BCDR, SaaS Backup, and other modern technologies implemented across client environments.</li></ul><p><b>
Team Collaboration &amp; Mentorship</b></p><ul><li>
Provide guidance and mentorship to Level I technicians.</li><li>
Collaborate with the technical team to deliver exceptional service to clients.</li><li>
Escalate tickets appropriately and contribute to shared technical knowledge.</li></ul><p><b>
Documentation &amp; Process</b></p><ul><li>
Use Autotask ticketing system to document, monitor, update, and escalate tickets accurately and on time.</li><li>
Maintain and update the documentation platform so procedures, configurations, and client details remain current.</li><li>
Ensure clients receive clear, professional communication throughout the support process.</li></ul><br>
<b>
Requirements</b><br>
<br>
<b>Experience &amp; Qualifications</b><ul><li><b>
CompTIA A+ and/or Network+ required. If not currently held, it must be obtained within 6 months of employment.</b></li><li><b>
MD‑102 preferred</b></li></ul>
️ <b>Technical Skills</b><ul><li>
Strong knowledge of <b>Windows 10/11</b> and <b>macOS</b></li><li>
Strong knowledge of <b>Windows Server 2016, 2019, and 2022</b></li><li>
Working knowledge of <b>SonicWall firewalls</b>, <b>Datto Networking</b>, and core <b>networking concepts</b></li><li>
Working knowledge of <b>on-premise SharePoint administration</b></li><li>
Working knowledge <b>Microsoft 365 Office Suite</b> and <b>cloud services including Intune</b></li><li>
Experience with <b>Azure</b> and/or <b>AWS is a plus</b></li><li>
Experience with <b>Datto BCDR</b> and/or <b>SaaS Backup is a plus</b></li><li>
Experience with <b>VOIP telephony including Microsoft Teams is a plus
</b></li></ul><b>Professional &amp; Soft Skills</b><ul><li>
Exceptional written and verbal communication</li><li>
Ability to work independently and collaboratively</li><li>
Strong time‑management and organizational skills</li><li>
Ability to lift and transport equipment</li></ul><br>
<b>
Benefits</b><p><br>
At <b>FusionTek</b>, we truly believe our people are our most valuable asset. That&rsquo;s why we&rsquo;re proud to offer:</p><ul><li>
<b>Competitive salary</b>: $30 - $35/hour</li><li>
<b>Quarterly bonus eligibility: </b>Earn up to <b>4% each quarter</b> by meeting departmental KPIs and Metrics.
</li><li><b>Must reside in DC metro area</b></li><li>
<b>Comprehensive coverage</b>: <b>Medical, Dental, and Vision</b> coverage</li><li>
<b>401(k) plan</b> with 4% company matching and immediate vesting</li><li>
<b>Time Off That Actually Lets You Recharge</b>: Generous <b>PTO, </b>Paid company holidays, <b>Dedicated Birthday PTO and a</b>dditional <b>floating holiday</b> for extra flexibility</li><li>
<b>Educational reimbursement</b> for certification tests and access to company-supplied training resources. Receive a <b>salary increase</b> after successfully completing approved certifications</li><li><b>
Monthly cell phone stipend</b> to support your connectivity needs</li><li>
<b>Team culture</b>: Fun events and opportunities to connect with colleagues</li></ul></div>

Technical Support Engineer II - Hybrid

General Dynamics Information Technology

<div></div><div><div><div>Clearance Level
<div>Secret</div>
</div><div></div><div>Category
<div>Program Delivery and Execution</div>
</div><div></div><div>Location
<div>Washington, District of Columbia</div>
<i>(</i><i>Hybrid Workplace</i><i>)</i>
</div><div>
</div></div><div><div>Key Skills For Success
</div><div><p>Cost Management</p>
</div><div><p>Deliverables Management</p>
</div><div><p>Information Technology Project Management</p>
</div></div><div></div><div><div><div><div><div><div>
</div></div></div><div><h5 class="jobSectionHeader"><b>REQ#:</b><b> </b><b>RQ223792</b></h5>
<h5 class="jobSectionHeader"><b>Public Trust:</b><b> </b><b>None</b></h5>
<h5 class="jobSectionHeader"><b>Requisition Type:</b><b> </b><b>Pipeline</b></h5>
<h2 class="jobSectionHeader"><b>Job Description</b></h2>
<div><p>The Senior Program Manager (PM) is responsible and accountable for the overall performance of a large, complex, multi‑site modernization program. This role oversees cost, schedule, technical compliance, and alignment with all contract and task order requirements. The PM provides leadership and direction for contractor personnel across multiple geographically dispersed sites, ensuring coordinated execution, integration, and modernization activities.</p>
<p></p><p>The PM will manage multiple concurrent projects across several sites, maintaining visibility and control through resource‑aware, dependency‑driven planning. This includes supervising ongoing technical efforts, assigning work, overseeing execution, and ensuring successful delivery of modernization initiatives across the program.</p>
<p></p><p>The PM leads stakeholder engagement at all levels, providing proactive communication, reporting, issue resolution, and strategic program guidance. This role is accountable for overall program quality, efficiency, and profitability, including technical performance and business operations. The PM has full decision‑making authority on behalf of the contractor&rsquo;s organization regarding Government concerns, risks, and emerging constraints, and is expected to identify and communicate potential programmatic or resource-related issues early.</p>
<p></p><p><b>Required Qualifications:
</b></p><ul><li>A minimum of five years of experience within the last 10 years in the field of IT project management</li>
<li>A minimum of two years of experience as the program manager of a major enterprise infrastructure upgrade program implementing an emerging technology in support of a Department of War (DoW) customer</li>
<li>A minimum of two years of experience managing a program with multiple (minimum of 3), complex, and inter-related Communication or IT projects by way of a resourced and dependency-aware integrated master schedule (IMS) based on multiple, detailed work breakdown structures (WBS).</li>
<li>Recent, relevant experience with wireless and private mobile network infrastructure projects including implementing 5G technology</li>
<li>Possess a current Project Management Institute (PMI) Project Management Professional Certification and/or a current Program Management Professional (PgMP) Certification.</li>
<li>At least two years of continuous recent experience within the last five years managing Communication or IT projects with multiple task orders under Cost Plus constructs.</li>
<li>Effective oral and communication skills and ability to present and engage at a Government and Contract leadership level.</li>
<li>Knowledge of DoW or federal contracting regulations (FAR, DFARS) and acquisition processes</li>
<li>Experience with contract changes, Request for Equitable Adjustments (REAs), and proposal development</li>
<li>Coordination with Contracts, Legal, Supply Chain, and Subcontracts teams to include large (&gt; $10 Million) purchases of software and hardware</li>
<li>Possess an active DoD Secret Clearance.</li>
<li>25% or greater CONUS travel.</li>
<li>PM located in the Washington, DC commuting area with potential remote or hybrid work.</li>
</ul><p><b>Desired Qualifications:
</b></p><ul><li>Possess a current ITIL certification.</li>
<li>A minimum of ten years of experience in the field of IT project management.</li>
<li>Experience identifying, assessing, and mitigating risks across the program lifecycle</li>
<li>Manage programs integrating distributed, real-time data transport solutions</li>
<li>Possess an Information Assurance Technical (IAT) II Level Certification.</li>
<li>EVM understanding or experience.</li>
</ul><p></p><div>GDIT IS YOUR PLACE
<br>
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
<ul><li>Growth: AI-powered career tool that identifies career steps and learning opportunities
</li><li>Support: An internal mobility team focused on helping you achieve your career goals
</li><li>Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
</li><li>Flexibility: Full-flex work week to own your priorities at work and at home
</li><li>Community: Award-winning culture of innovation and a military-friendly workplace
</li></ul><br>
OWN YOUR OPPORTUNITY
<br>
Explore a career in program management at GDIT and you&rsquo;ll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results.</div>
</div></div><div><div><div><h3 class="jobSectionHeader"><b>Work Requirements</b></h3>
</div></div><div></div><div><div>Years of Experience
<p>10 + years of related experience</p>
<ul><li>may vary based on technical training, certification(s), <b><i>or</i></b> degree</li></ul>
</div><div></div><div>Certification
<p>Project Management Professional (PMP) | Project Management Institute (PMI) - Project Management Institute (PMI)</p>
</div><div></div><div>Travel Required
<p>10-25%</p>
</div><div></div><div>Citizenship
<p>U.S. Citizenship Required</p>
</div></div></div></div><div><h3 class="jobSectionHeader"><b>Salary and Benefit Information</b></h3>
<p>The likely salary range for this position is $147,292 - $199,278. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
</p>
<h3 class="jobSectionHeader"><b>Our Identity Verification Process</b></h3>
<p>As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.</p>
<h3 class="jobSectionHeader"><b>About Our Work</b></h3>
<div></div><p>We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.</p>
<p>Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.</p>
<p><i>Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans</i></p></div></div></div></div>

Sr. Program Manager, Multi-Site Infrastructure Modernization

Strategic Results

<p>Strategic Results is seeking a Technical Editor II to support the Federal Highway Administration's (FHWA) Office of Research, Development, and Technology (RD&amp;T) by reviewing and editing technical publications, communications materials, and digital content for accuracy, consistency, readability, and quality. The Technical Editor II will work closely with technical writers, researchers, engineers, graphic designers, and Government staff to ensure written products effectively communicate transportation research and technical information to a variety of audiences.</p><p>The ideal candidate is a meticulous editor with excellent written communication skills who can review technical information for clarity and consistency while managing multiple assignments in a collaborative production environment.</p><p><b>Key Responsibilities</b></p><p>&middot; Edit technical reports, research summaries, newsletters, brochures, articles, web content, presentations, and other communications products for grammar, spelling, punctuation, clarity, and consistency.</p><p>&middot; Review documents to ensure compliance with established editorial standards, style guides, and publication requirements.</p><p>&middot; Verify consistency of terminology, references, tables, figures, captions, and supporting documentation.</p><p>&middot; Coordinate revisions with technical writers, Government staff, and subject matter experts.</p><p>&middot; Review draft and final publications for formatting, organization, and readability.</p><p>&middot; Assist with proofreading page layouts and final production files before publication.</p><p>&middot; Support quality assurance activities throughout the document development process.</p><p>&middot; Maintain document version control and track editorial changes.</p><p>&middot; Review communications products intended for print and digital distribution.</p><p>&middot; Assist in maintaining editorial templates, formatting standards, and document consistency.</p><p>&middot; Coordinate editorial activities with project schedules and production deadlines.</p><p>&middot; Participate in project meetings and collaborate with multidisciplinary communications teams.</p><p>&middot; Recommend editorial improvements that enhance readability and usability.</p><p>&middot; Perform other editorial support activities as assigned.</p><p><b>Qualifications</b></p><p><b>Required:</b></p><p>&middot; Bachelor's degree in English, Journalism, Communications, Technical Communication, or a related field, and 3+ years of experience.</p><p>&middot; Demonstrated experience editing technical, scientific, engineering, or research-based documents.</p><p>&middot; Excellent knowledge of English grammar, punctuation, spelling, and editorial principles.</p><p>&middot; Strong written and verbal communication skills.</p><p>&middot; Exceptional attention to detail and organizational skills.</p><p>&middot; Ability to manage multiple assignments and meet production deadlines.</p><p>&middot; Proficiency with Microsoft Office applications and Adobe Acrobat.</p><p><b>Preferred:</b></p><p>&middot; Experience supporting Federal Government communications or publication programs.</p><p>&middot; Experience editing transportation, engineering, scientific, or research publications.</p><p>&middot; Familiarity with document production workflows.</p><p>&middot; Knowledge of Section 508 accessibility considerations for published documents.</p><p>&middot; Experience collaborating with technical writers, graphic designers, and subject matter experts.</p><p>&middot; Familiarity with plain language principles and Federal editorial guidance.</p><p><b>Strategic Results</b></p><p>In assuming this position, you will be a critical contributor to meeting the SR mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments, the guiding principles of our culture. We empower our staff to work together with colleagues at all levels and be part of the decision-making process; we create transparency in our operations with our clients and employees; and we offer our people opportunities to grow and challenge themselves in meaningful ways. We&rsquo;re committed to excellence. As an SR employee, we will challenge you, we will empower you, and we will mentor you. If you are passionate about this opportunity, submit your application by clicking the apply for this job online button.</p><p>Only those applicants who meet the above criteria will be contacted for interview. SR is an equal opportunity employer offering employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship, physical or mental handicap, or status as a disabled or Vietnam Era veteran of the US Armed Forces.</p><p>Pay: $82,400.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Technical Editor II

<p>Strategic Results is seeking a Technical Writer II to support the Federal Highway Administration's (FHWA) Office of Research, Development, and Technology (RD&amp;T) by developing clear, accurate, and engaging communications products that translate complex transportation research into information that is accessible to a variety of audiences. The Technical Writer II will work collaboratively with Government staff, researchers, engineers, editors, graphic designers, and other communications professionals to produce publications, web content, newsletters, fact sheets, presentations, reports, and other written materials that support FHWA's research, technology transfer, and stakeholder engagement efforts.</p><p>The ideal candidate is a strong writer who can quickly understand technical subject matter, organize complex information, and develop well-written products that meet established quality standards and project deadlines.</p><p><b>Key Responsibilities</b></p><p>&middot; Develop written content for technical reports, research summaries, newsletters, brochures, articles, fact sheets, presentations, website content, and other communications materials.</p><p>&middot; Interview Government staff, researchers, engineers, and technical subject matter experts to gather information for publications and outreach products.</p><p>&middot; Translate technical, scientific, and engineering information into clear, concise content appropriate for intended audiences.</p><p>&middot; Organize information into logical, reader-friendly formats while maintaining technical accuracy.</p><p>&middot; Revise draft materials based on Government review and editorial feedback.</p><p>&middot; Collaborate with editors, graphic designers, publication specialists, web content specialists, and multimedia staff throughout the production process.</p><p>&middot; Ensure written materials are consistent with established editorial standards, style guidance, and project objectives.</p><p>&middot; Conduct background research to support development of communications products.</p><p>&middot; Assist with development of presentations, briefing materials, talking points, speeches, and other executive communications as assigned.</p><p>&middot; Support preparation of content for digital communications and website updates.</p><p>&middot; Participate in project planning meetings and coordinate writing assignments with project teams.</p><p>&middot; Manage multiple writing assignments while meeting established production schedules and deadlines.</p><p>&middot; Maintain document version control and supporting reference materials throughout the development process.</p><p>&middot; Recommend improvements to content organization, readability, and overall effectiveness of communications products.</p><p><b>Qualifications</b></p><p><b>Required:</b></p><p>&middot; Bachelor's degree in English, Journalism, Communications, Technical Communication, Marketing, Public Relations, or a related field, and 5+ years of experience.</p><p>&middot; Demonstrated experience developing technical, scientific, engineering, or research-based communications products.</p><p>&middot; Excellent written and verbal communication skills.</p><p>&middot; Ability to gather, organize, and synthesize information from multiple sources.</p><p>&middot; Strong research, interviewing, and organizational skills.</p><p>&middot; Ability to write for multiple audiences while maintaining technical accuracy.</p><p>&middot; Ability to manage multiple assignments and meet established deadlines.</p><p>&middot; Proficiency with Microsoft Office applications.</p><p><b>Preferred:</b></p><p>&middot; Experience supporting Federal Government communications or publications.</p><p>&middot; Experience writing transportation, engineering, scientific, or research-related materials.</p><p>&middot; Familiarity with website content development and digital communications.</p><p>&middot; Experience collaborating with multidisciplinary teams.</p><p>&middot; Knowledge of Section 508 accessibility considerations for written communications.</p><p>&middot; Experience preparing executive-level communications products.</p><p><b>Strategic Results</b></p><p>In assuming this position, you will be a critical contributor to meeting the SR mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments, the guiding principles of our culture. We empower our staff to work together with colleagues at all levels and be part of the decision-making process; we create transparency in our operations with our clients and employees; and we offer our people opportunities to grow and challenge themselves in meaningful ways. We&rsquo;re committed to excellence. As an SR employee, we will challenge you, we will empower you, and we will mentor you. If you are passionate about this opportunity, submit your application by clicking the apply for this job online button.</p><p>Only those applicants who meet the above criteria will be contacted for interview. SR is an equal opportunity employer offering employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship, physical or mental handicap, or status as a disabled or Vietnam Era veteran of the US Armed Forces.</p><p>Pay: $96,800.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Technical Writer II

<div><p><b>About the Team:</b></p>
<p>
STR's Analytics &amp; C2 Division develops novel technologies to solve challenging national security problems through advanced analytics. Our team consists of passionate and motivated individuals with degrees in engineering, computer science, mathematics, physics, and data science. We use our expertise and creativity to take innovative ideas from conception to mature implementation in order to improve mission success.</p>
<p>
The Collaborative Autonomy and Control (CAC) Group in the AC2 Division works to build software systems that solve critical problems in the areas of uncrewed system autonomy, multi-agent collaboration, resource management, and control. By leveraging expertise in machine learning, algorithms, model-predictive control, and software development, we build tools that support tactical mission planning and execution, autonomous reasoning, and more.</p>
<p><b>
The Role:</b></p>
<p>
As an Autonomy Algorithms Lead Software Engineer, you will work as part of a tightly knit team to design, develop, implement, integrate, test, and demonstrate advanced algorithms and software systems for autonomous platforms. You will provide technical leadership and mentoring on programs working throughout the software and system development lifecycle, from early prototypes to integrated systems. Your work will develop a diverse set of software tools and applications for mission planning systems, automated control processes, unmanned platforms, DevSecOps, and CI/CD pipelines. This position is based in Woburn, MA or Arlington, VA, and will take advantage of STR's flexible, hybrid environment &ndash; when the work does not require use of STR's facilities, you are welcome to work remotely.</p>
<p><b>
Who You Are:</b></p>
<ul>
<li>Active Top Secret clearance with SCI eligibility, for which U.S citizenship is needed by the U.S government</li>
<li>BS in Computer Science or related technical field with 7+ years of experience</li>
<li>5+ years of experience with C++ or Java</li>
<li>Full stack development experience with a heavy focus on backend algorithmic development</li>
<li>Proven understanding of data structures, algorithms, concurrency, and code optimization of backend executables</li>
<li>Proven ability to develop, implement, integrate, and test autonomy algorithms and software</li>
<li>Not interested in Front end UI/UX or database management/interaction</li>
<li>Proven ability to work with research scientists to transition complex mathematical algorithmic concepts to software application</li>
<li>Proven ability to proactively lead and manage modest size engineering teams (5+ engineers) through complete Agile development lifecycle including task definition, delegation, and maintenance</li>
<li>Demonstrated success driving industry best practices in areas such as code review, unit testing, test coverage, static analysis, etc., to ensure mature, high quality software products</li>
<li>Experience in leading system/software architecture design</li>
<li>Comfortable working both with internal leadership and external customers in the development and execution of software product plans</li>
<li>Experience utilizing the following:
<ul><li>Object-Oriented Programming principles for large scale systems</li>
<li>Agile software lifecycle methodologies and tools, such as JIRA, Confluence, Gitlab, static analysis, etc</li>
<li>Test-driven development methodologies</li>
</ul></li></ul><ul><li>A demonstrated ability to adopt new languages, libraries, and technologies</li>
</ul>
<p><b>Even Better:</b></p>
<ul>
<li>MS or PhD in Computer Science or related technical field</li>
<li>Experience with the following:
<ul><li>Collection Orchestration</li>
<li>Satellite Constellation Management</li>
<li>Containerization and service-based architectures</li>
<li>Coordinating Electronic Warfare resources</li>
<li>Reinforcement learning</li>
<li>Agentic AI</li>
<li>Programming for embedded and physical devices</li>
<li>Multi-agent coordination of UxVs</li>
<li>MAVLINK or other C2 protocols</li>
<li>ROS</li>
<li>TAK</li>
<li>DevSecOps and CI/CD tool chains</li>
<li>Constraint satisfaction algorithms</li>
<li>Knowledge representation/ontologies</li>
<li>Python</li>
</ul>
</li></ul><p><b>Pay Information</b><br>
Full-Time Salary Range: $173,000 - $216,000</p>
<p><i>
The salary range listed is based on external market data. Offers are based on factors, such as but not limited to, the candidate's experience, education, training, key skills/critical skills, security clearances, and prevailing market and business conditions.</i></p><div><p>
STR is a growing technology company with locations near Boston, MA, Arlington, VA, near Dayton, OH, Melbourne, FL, and Carlsbad, CA. We specialize in advanced research and development for defense, intelligence, and national security in: cyber; next generation sensors, radar, sonar, communications, and electronic warfare; and artificial intelligence algorithms and analytics to make sense of the complexity that is exploding around us.</p>
<p>
STR is committed to creating a collaborative learning environment that supports deep technical understanding and recognizes the contributions and achievements of all team members. Our work is challenging, and we go home at night knowing that we pushed the envelope of technology and made the world safer.</p>
<p>
STR is not just any company. Our people, culture, and attitude along with their unique set of skills, experiences, and perspectives put us on a trajectory to change the world. We can't do it alone, though - we need fellow trailblazers. If you are one, join our team and help to keep our society safe! Visit us at www.str.us for more info.</p><p><br>
<i>
STR is an equal opportunity employer. We are fully dedicated to hiring the most qualified candidate regardless of race, color, religion, sex (including gender identity, sexual orientation and pregnancy), marital status, national origin, age, veteran status, disability, genetic information or any other characteristic protected by federal, state or local laws.</i></p>
<p><i>
If you need a reasonable accommodation for any portion of the employment process, email us at </i><i>appassist@str.us</i><i> and provide your contact info.</i></p>
<p><i>
Pursuant to applicable federal law and regulations, positions at STR require employees to obtain national security clearances and satisfy the requirements for compliance with export control and other applicable laws.</i></p></div></div>

Autonomy Algorithms Lead Software Engineer

MetaPhase Consulting

<div><div><div><p>MetaPhase is currently supporting a public sector client within the U.S. Department of Homeland Security through the management of a Division&rsquo;s high-level operations. Primary responsibilities include technical writing, project management, communications development, and process improvement as well as reporting and presentation development in the form of PowerPoint, white papers, etc.</p><p>
MetaPhase is seeking a mid-level Technical Writer to provide communications, process improvement, operations management, project and program management, analysis, and reporting support. This position is a mid-level role with growth and development opportunities.</p><p>
Basic Qualifications (Required)</p><ul><li>Minimum of 4 years&rsquo; experience working with organizations on administrative and communications teams</li><li>Experience with Business Operations teams and functions is desired, particularly related to audits and internal controls</li><li>Excellent written acumen, stakeholder engagement, and verbal communication skills</li><li>Ability to deliver high quality documentation with strict attention to detail</li><li>Aptitude for creativity, innovation, analysis, process improvement, and problem-solving</li><li>Innate ability to convey complex concepts simplistically via Microsoft Office Suite products (such as Word, PowerPoint, Excel, and Visio)</li><li>Familiarity with SharePoint</li><li>Current U.S. Customs and Border Protection (CBP) Public Trust clearance desired</li><li>U.S. Citizenship required (no exceptions)</li></ul><p>
Essential Responsibilities</p><ul><li>Perform a full range of administrative, operations, and support functions within established deadlines</li><li>Participate in task management workstream for client ranging from system management, language refinement and drafting, consolidation, coordination, and reporting</li><li>Lead or support process documentation and improvement efforts including evaluating the current state, identifying and prioritizing areas for improvement, and working with stakeholders to develop, document, implement, and sustain new processes and procedures</li><li>Proactively engage with stakeholders to identify challenges, recommend solutions, create value, integrate diverse perspectives, and manage expectations</li><li>Translate complex concepts and solutions into deliverables ranging from standard operating procedures, project management plans, and other guidance documents to</li></ul><p>
PowerPoint presentations, one-pagers, newsletters, emails, checklists, and other communication materials</p><ul><li>Apply strong communication skills to build relationships, connect people, and support team members</li></ul><p>
Work Location</p><p>
Indianapolis, IN or Washington, D.C. (hybrid schedule with telework and in-office requirements)</p><p>
Travel</p><p>
Infrequent (less than 10%)</p><p>
Education Level</p><p>
Minimum Bachelor&rsquo;s degree in political science, business administration, public policy, public affairs, communications, English, journalism, creative writing, or a related field</p><p>
Clearance Level</p><p>
This position requires a CBP Public Trust clearance. U.S. Citizenship is also required.</p></div></div><div></div><div><div><p><br>
Compensation</p></div></div><div><div><ul><li><p>
Compensation decisions are dependent of the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $70,000 - $80,000</p></li></ul></div><div><p>
About MetaPhase Consulting</p></div><div><p>
MetaPhase Consulting is different with a purpose - demonstrating a new approach to the industry that puts employees and culture first! We continue to be recognized by industry as one of the fastest growing and most impactful consultancies in the nation, and are aggressively hiring to grow our team:</p></div><p></p><div><p><br>
Fastest Growing</p></div><div><ul><li><p>
Inc 5000 Fastest Growing Company - 2020, 2021, 2022, 2023, 2024, 2025</p></li></ul></div><div><ul><li><p>
Washington Technology Fast 50 Award - 2020, 2021</p></li></ul></div><div><ul><li><p>
Financial Times America's Fastest Growing Companies &ndash; 2021, 2022, 2023, 2025, 2026</p></li></ul></div><p></p><div><p><br>
Best Places to Work</p></div><div><ul><li><p>
USA TODAY Top Workplaces &ndash; 2022, 2023, 2024, 2025</p></li></ul></div><div><ul><li><p>
Washington Post Best Places to Work &ndash; 2022, 2023, 2024, 2025</p></li></ul></div><div><ul><li><p>
Washington's Business Journal&rsquo;s Best Places to Work &ndash; 2021, 2022</p></li></ul></div><div><ul><li><p>
Virginia Businesses Best Place to Work &ndash; 2021, 2022, 2023, 2024, 2025</p></li></ul></div><div><ul><li><p>
Northern Virginia Technology Council Top 100 Technology Firms &ndash; 2020</p></li></ul></div><p></p><div><p><br>
Company &amp; Individual Awards</p></div><div><ul><li><p>
2021, 2023, 2024, 2025 Moxie Award Finalist</p></li></ul></div><div><ul><li><p>
2022 SECAF Government Contractor Awards ($27.5 to $50 Million in Revenue)</p></li></ul></div><div><ul><li><p>
2022 FedHealth IT and G2XChange Women in in Leadership Awards &ndash; Beth Angerman</p></li></ul></div></div><div><div><ul><li><p>
2022 George Mason University Prominent Patriots in Business &ndash; Fred Costa</p></li></ul></div><div><ul><li><p>
2022 TiE DC Capital ELITE Award</p></li></ul></div><div><ul><li><p>
2023, 2024, 2025 Elev8 Engage GovCon Finalist</p></li></ul></div><div><ul><li><p>
2023, 2024 Maryland Tech Council ICON Awards Finalist for Government Contracting Company of the Year: Over $50 Million</p></li></ul></div><div><ul><li><p>
2023 Greater Washington Government Contractor of the Year ($25 to $75 million) Awards Finalist</p></li></ul></div><div><ul><li><p>
2024 Consulting Magazine Tech Innovator</p></li></ul></div><div><ul><li><p>
2025 Northern Virginia Technology Council Tech100 Company</p></li></ul></div><div><ul><li><p>
2026 FORUM Innovation Awards &ndash; ChallengeAI by Brian Funk (CTO)</p></li></ul></div><div><ul><li><p>
2026 FORUM Disruptive Tech Change Agent &ndash; Brian Funk (CTO)</p></li></ul></div><div><ul><li><p>
2026 Orange Slices Elev8[X] Finalist</p></li></ul></div><p></p><div><p><br>
MetaPhase Consulting is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability or veteran status, or any other factors protected by federal, state, or local law.</p></div></div><br>
#dice<br>
#LI-Hybrid</div>

Technical Writer

Hitachi Energy

<div><p><b>Function
</b></p><p></p>Enterprise Applications
<p></p><h1 class="jobSectionHeader"><b>Our Company
</b></h1><p></p><p>We&rsquo;re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world&rsquo;s potential. We&rsquo;re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what&rsquo;s now to what&rsquo;s next. We make it happen through the power of acceleration.
</p><p></p><p>Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don&rsquo;t expect you to &lsquo;fit&rsquo; every requirement &ndash; your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.
</p><p></p><h1 class="jobSectionHeader"><b>Job description
</b></h1><p></p><div><h2 class="jobSectionHeader"><b>Location: Redmond, WA (Onsite)
</b></h2><h2 class="jobSectionHeader"><b>Meet Our Team
</b></h2><p>Join our End User Computing (EUC) team, where we are passionate about delivering secure, seamless, and modern workplace technology experiences. We manage and optimize the devices, applications, and platforms that empower employees to work efficiently from anywhere. As an EUC Engineer, you'll collaborate with infrastructure, security, service management, and business teams to drive innovation, improve user experiences, and maintain a reliable endpoint environment across Windows, macOS, and mobile platforms.
</p><h2 class="jobSectionHeader"><b>What You'll Be Doing:
</b></h2><p></p><p>As an EUC Engineer, you will play a key role in engineering, managing, securing, and optimizing the end user technology environment.
</p><p>Endpoint Engineering &amp; Standard Operating Environment (SOE)
</p><ul><li>Create, maintain, and enhance Windows Standard Operating Environment (SOE) images aligned with organizational standards.
</li><li>Design and deliver new SOE image projects and deployment solutions.
</li><li>Manage software image lifecycle activities, including updates, testing, and validation.
</li><li>Perform image quality assurance, software compatibility reviews, and malware protection checks.
</li><li>Execute installation, integration, and functional testing activities.
</li><li>Maintain accurate technical documentation and update ITSM records for all image-related changes.
</li></ul><p>Microsoft Intune &amp; Endpoint Platform Administration
</p><ul><li>Design, implement, and maintain enterprise endpoint management solutions using Microsoft Intune.
</li><li>Recommend EUC platform architecture, standards, and best practices.
</li><li>Evaluate emerging endpoint technologies and tools to improve platform capabilities.
</li><li>Test and validate new standards and solutions for compatibility with existing infrastructure.
</li><li>Document platform configurations, exceptions, and operational procedures.
</li></ul><p>Software Packaging &amp; Deployment
</p><ul><li>Develop and maintain software packaging and deployment standards.
</li><li>Create deployment-ready application packages (MSI, IntuneWin, and other formats).
</li><li>Conduct packaging validation and pre-deployment testing.
</li><li>Schedule, deploy, and monitor application rollouts across the organization.
</li><li>Troubleshoot deployment issues and ensure software licensing compliance.
</li><li>Provide reporting on software deployment success rates and operational metrics.
</li></ul><p>Mobile Device Management (MDM)
</p><ul><li>Administer and support Microsoft Intune MDM capabilities.
</li><li>Develop and maintain mobile device enrollment processes.
</li><li>Configure device policies, compliance controls, and security baselines.
</li><li>Deploy and manage mobile applications across enterprise-managed devices.
</li><li>Monitor compliance posture and generate operational reports.
</li><li>Provide technical support for device enrollment and configuration activities.
</li></ul><p>Active Directory &amp; Group Policy Administration
</p><ul><li>Maintain Active Directory services, security controls, and operational health.
</li><li>Create, modify, and optimize Group Policy Objects (GPOs).
</li><li>Conduct periodic health checks and security reviews.
</li><li>Monitor directory services performance and compliance requirements.
</li><li>Produce documentation and reporting related to Active Directory operations.
</li></ul><p>Apple Device Management (JAMF)
</p><ul><li>Administer and maintain JAMF Pro for macOS and iOS environments.
</li><li>Create and deploy configuration profiles, policies, and software packages.
</li><li>Manage Apple device enrollment, compliance, inventory, and lifecycle activities.
</li><li>Integrate JAMF with identity management and security platforms.
</li><li>Troubleshoot macOS and iOS device management challenges.
</li><li>Maintain JAMF-related documentation and operational processes.
</li></ul><p>Continuous Improvement &amp; Governance
</p><ul><li>Document technical processes and support operational excellence.
</li><li>Contribute to endpoint security initiatives and compliance requirements.
</li><li>Track activities and changes through ITSM processes.
</li><li>Identify opportunities for automation and operational improvement using scripting and endpoint management tools.
</li></ul><h2 class="jobSectionHeader"><b>What You'll Bring to the Team:
</b></h2><h3 class="jobSectionHeader"><b>Required Qualifications
</b></h3><ul><li>Experience managing enterprise endpoint environments using <b>Microsoft Intune </b>and <b>SCCM/MECM </b>.
</li><li>Strong background in <b>Windows OS engineering </b>, deployment, and lifecycle management.
</li><li>Hands-on experience creating, maintaining, and deploying <b>SOE desktop images </b>.
</li><li>Experience with <b>software packaging, application deployment, and endpoint security management </b>.
</li><li>Strong knowledge of <b>Active Directory </b>, <b>Group Policy (GPO) </b>administration, and identity services.
</li><li>Experience managing <b>mobile devices </b>, security policies, and compliance controls.
</li><li>Working knowledge of <b>JAMF Pro </b>and Apple device management technologies.
</li><li>Proficiency with <b>PowerShell scripting </b>and automation techniques.
</li><li>Excellent troubleshooting, problem-solving, analytical, and documentation skills.
</li></ul><p>Preferred Attributes
</p><ul><li>Strong understanding of endpoint security best practices and compliance frameworks.
</li><li>Experience working within ITIL-based service management environments.
</li><li>Ability to manage multiple priorities in a fast-paced enterprise environment.
</li><li>Strong collaboration and communication skills with both technical and non-technical stakeholders.
</li><li>Passion for continuous improvement and delivering an exceptional end-user experience.
</li></ul><p>#LI-RS2
</p></div><p></p><h1 class="jobSectionHeader"><b>About us
</b></h1><p></p><p>We&rsquo;re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.
</p><p></p><h1 class="jobSectionHeader"><b>Fostering innovation through diverse perspectives
</b></h1><p></p><p>Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.
</p><p></p><p>We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.
</p><p></p><h1 class="jobSectionHeader"><b>How we look after you
</b></h1><p></p><p>We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We&rsquo;re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We&rsquo;re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you&rsquo;ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
</p><p></p><p>We&rsquo;re proud to say we&rsquo;re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.</p></div>

EUC Engineer

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