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case manager hybrid i ii

PA HEALTH MANAGEMENT

Job Type: Full time
 Location: Pennsylvania
 Employment Type: Full Time
 Work Location: Hybrid
 Schedule: Standard
 FLSA Status: Non-Exempt under the Fair Labor Standards Act (FLSA) and applicable Pennsylvania law
 
About PA Health Management: 
PA Health Management is dedicated to supporting individuals through person-centered service coordination and community-based care. We are committed to promoting independence, dignity, and quality of life by partnering with participants, families, and providers to ensure access to the services and supports they need to thrive.
 
Position Summary: 
The Service Coordinator supports participants in accessing and coordinating services through Medicaid Waiver programs, the MA State Plan, and other social and medical resources. This role manages an assigned caseload and ensures participant-centered planning, service coordination, compliance, and ongoing engagement through a hybrid work model combining remote administrative work and field-based participant support.
 
Position Scope: 
The Service Coordinator is responsible for coordinating services, monitoring participant outcomes, and advocating for individuals across home and community-based settings. The position requires consistent participant interaction, collaboration with providers and agencies, and detailed documentation to ensure services align with participant goals, regulatory requirements, and funding authorizations.
 
Key Responsibilities: 
This role ensures timely, compliant, and person-centered service coordination for assigned participants. The Service Coordinator independently manages caseload responsibilities while collaborating with interdisciplinary teams to promote participant well-being, independence, and continuity of care.
 
Secondary Duties: 
<ul>
<li>Assist in identifying alternative or supplemental funding sources</li>
<li>Support quality assurance activities and internal reviews</li>
<li>Participate in professional development and continuing education</li>
<li>Represent PA Health Management in community and partner interactions as assigned</li>
</ul>
Tasks: 
<ul>
<li>Conduct person-centered assessments and level-of-care evaluations at least annually</li>
<li>Develop, implement, and update individualized service plans at least quarterly or as needed</li>
<li>Assist participants in identifying and accessing authorized waiver, medical, and social services</li>
<li>Coordinate services with healthcare providers, community agencies, and government entities</li>
<li>Monitor participant needs, outcomes, and service effectiveness</li>
<li>Conduct required face-to-face participant visits and routine telephone contacts</li>
<li>Advocate for participant needs and promote independence and quality of life</li>
<li>Enter all required documentation accurately and within established timelines</li>
<li>Participate in meetings, trainings, and interdisciplinary coordination activities</li>
</ul>
KPIs: 
<ul>
<li>Timeliness and accuracy of assessments and service plans</li>
<li>Compliance with visit, contact, and documentation requirements</li>
<li>Caseload management effectiveness</li>
<li>Participant satisfaction and outcome measures</li>
<li>Audit and regulatory review results</li>
</ul>
Regulatory Frameworks: 
<ul>
<li>Medicaid Waiver programs</li>
<li>MA State Plan services</li>
<li>Federal and Pennsylvania regulations governing service coordination</li>
<li>Program-specific policies and participant rights requirements</li>
</ul>
Confidentiality: 
Maintains strict confidentiality of participant, family, and organizational information in accordance with HIPAA, privacy laws, and PA Health Management policies.
 
Documentation Requirements: 
<ul>
<li>Participant assessments and evaluations</li>
<li>Individualized service plans and revisions</li>
<li>Visit notes and service coordination records</li>
<li>Compliance and regulatory documentation completed within required timeframes</li>
</ul>
Education: 
<ul>
<li>Bachelor’s degree in Social Work, Psychology, Human Services, or a related field required</li>
<li>Equivalent combination of education and relevant experience may be considered</li>
</ul>
Experience: 
<ul>
<li>Minimum of three (3) years of experience in service coordination, case management, or a related human services role preferred</li>
<li>Experience working with waiver-funded or I/DD populations strongly preferred</li>
</ul>
Technical Skills: 
Proficiency in Microsoft Office Suite and Microsoft Teams. Ability to work within multiple electronic documentation and data systems. Strong data entry, record-keeping, and administrative accuracy
 
Languages: 
Fluency in English is required.
 
Driver License: 
Valid driver’s license required. Reliable transportation required for regional travel.
 
Travel Requirement: 
Regular travel required within a designated regional area. In-person attendance required for meetings, trainings, and team events as scheduled.

CHC Service Coordinator

gTANGIBLE Corporation

<div>gTANGIBLE Corporation (gTC), www.gtangible.com, is a S corporation and a registered Government contractor that provides services and solutions in:<ul><li>
National Security Programs</li><li>
Professional, Administrative, and Management Support</li><li>
Mission and Warfighter Support</li></ul>
We are a Service-Disabled Veteran-Owned Small Business (SDVOSB) and the founder has years of successful experience in the Government contracting arena. Our leadership team is an exceptional group of Government contracting professionals. gTANGIBLE is in the process of identifying candidates for the following position:
Requisition Type: Open
Position Title: Information Technology/Assurance (IT/IA) Specialist II
The Air Force (AF) Special Access Program (SAP) Security Support Services (SSS) assists the AF cognizant security authority in oversight of enhanced National Security Objectives supporting AF SAP interests through active and integrated security operations, processes, mechanisms, and management. This support provides multi- disciplinary security support, including specialized analytical/program protection support, while being responsive and flexible to dynamic SAP security situations.
The primary function of the IT/IA Specialist is working within SAPs supporting Department of Defense agencies, such as HQ Air Force, Office of the Secretary of Defense and Military Compartments efforts. The position provides day-to- day support for Collateral, Sensitive Compartmented Information (SCI) and SAP activities
Location: Joint Base Anacostia-Bolling, D.C.
Security Clearance Level: Top Secret/SCI, SAP Information eligible, consent for Counterintelligence polygraph
Duties and Responsibilities
<ul><li>Establish complex operational software configuration controls and system interfaces for computer system(s) assigned.</li><li>
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required.</li><li>
Analyze/troubleshoot system anomalies to ensure optimum equipment performance.</li><li>
Prepare system for operational use and support operational tests.</li><li>
Review, prepare, and update authorization packages.</li><li>
Notify customer when changes occur that might affect authorization accreditation.</li><li>
Conduct cybersecurity portion of the self-inspection's checklist.</li><li>
Review and provide technical and cybersecurity coordination on all Bodies of Evidence that makeup the authorization package.</li><li>
Identify any and all vulnerabilities and implement countermeasures.</li><li>
Ensure information systems and network appliances are operated, maintained, and disposed of in accordance with security policies and practices.</li><li>
Perform VTC System Administration, Scheduling,Configuration.</li><li>
Provide External Information System(s) Client Support.</li><li>
Perform account creations, changes,deletions on multiple authorization boundaries.</li><li>
Perform Help Desktroubleshooting activities.</li><li>
Perform Hardware/Software System Configuration, upgrades and modifications.</li><li>
Perform system and network appliance patching activities.</li><li>
Provide Government-Issued Laptop Support.</li><li>
Assist in Media ControlAccountability activities.</li><li>
Perform COMSEC account/equipment management activities.</li></ul>
Knowledge and Qualifications<ul><li>
Bachelor's degree or equivalent experience (4 years)</li><li>
5 - 7 years related experience
</li><li>Prior performance in roles such as System or Network Administrator or Information Technology/Assurance Specialists</li><li>
Must meet requirements for Information Assurance Technician Level II or Information Assurance Manager II (DoD 8570) within 6 months of hire</li><li>
Thorough knowledge of Microsoft Windows 2012R2 Server, Microsoft Exchange Server 2010/2016, Microsoft Windows 7/10 operating systems (OS) administration and associated hardware</li><li>
Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration</li><li>
Working knowledge of Risk Management Framework, SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to Assessment and Authorizations (A&amp;A)</li><li>
Working knowledge and current relevant experience with PL2 systems; experience with PL3PL4 cross domain solutions is desired</li><li>
Must be able to regularly lift up to 50 lbs.</li><li>
Prior active duty in the U.S. Air Force a plus</li></ul>
gTANGIBLE Corporation is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, or political affiliation.</div>

Information Technology/Information Assurance (IT/IA) Specialist II

Molina Healthcare

<div>Job Summary

Provides non-clinical administrative support to the care management function, and contributes to interdisciplinary team efforts supporting provision of integrated delivery of care across the continuum. Contributes to overarching strategy to provide quality and cost-effective member care. 
 
Essential Job Duties
<ul><li>Facilitates administrative support including case assignment, member screening and scheduling, correspondence processing, data entry and telephone and clerical support for team facilitating care management related services for members.</li><li>Facilitates initial review of assigned case levels and assists in case management assignment to care managers.</li><li>Reviews data to identify principle member needs and works under the direction of the care manager to implement care plan.</li><li>Schedules member visits with care managers as needed.</li><li>Screens members according to Molina policies and processes and assists care management staff during process of identifying appropriate member services.</li><li>Coordinates required member services in accordance with member benefit plan.</li><li>Promotes communication both internally and externally to enhance effectiveness of care management services.</li><li>Processes member and provider correspondence.</li></ul> 

Required Qualifications
<ul><li>At least 1 year of experience in an administrative support role in health care, or equivalent combination of relevant education and experience.</li><li>Strong attention to detail.</li><li>Problem-solving skills.</li></ul>
&bull; Working knowledge of Microsoft Office (Outlook, Word, Excel) or other comparable software. &bull; Excellent customer service skills. &bull; Time-management and organizational skills. 
<ul><li>Strong verbal and written communication skills.</li><li>Microsoft Office suite/applicable software program(s) proficiency.</li></ul> 

Preferred Qualifications
<ul><li>Certified Medical Assistant (CMA).</li></ul> 
 
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. 
 
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V</div>

Care Management Processor

NIMA Corporation

<div></div><div>Nash Harbor Solutions (NHS) is seeking qualified and motivated IT Help Desk Specialists (Journeyman Computer Support Specialists) to support a Federal customer in Washington, DC. This position is contingent upon contract award and offers the opportunity to provide critical enterprise IT support services in a dynamic, mission-focused environment.
The selected candidate will play a key role in supporting end users across Windows, macOS, and mobile device environments while contributing to endpoint management, identity and access administration, cybersecurity compliance, and enterprise technology modernization initiatives. Successful candidates will possess strong technical troubleshooting skills, a customer-focused mindset, and the ability to thrive in a fast-paced Federal IT environment.<div>
This position is expected to be primarily onsite in Washington, DC, with occasional support at alternate facilities in Virginia. If you are passionate about delivering exceptional technical support, solving complex IT challenges, and supporting mission-critical operations, we encourage you to apply and join our growing team of professionals dedicated to serving Federal customers.</div><div> 
Responsibilities</div> 
The IT Help Desk Specialist (Journeyman Computer Support Specialist) will perform the following duties:<div><ul><li>
Provide advanced technical support and troubleshooting services for agency personnel across Windows, macOS, and mobile device environments.</li><li>
Inspect, image, configure, inventory, and deploy desktop computers, laptops, mobile devices, and related hardware in accordance with agency standards.</li><li>
Install, configure, maintain, troubleshoot, and repair hardware, software, peripherals, operating systems, firmware, and security updates.</li><li>
Register, configure, and support enterprise mobile devices using approved Mobile Device Management (MDM) platforms.</li><li>
Deploy software packages and configuration baselines using endpoint management tools such as Ivanti, KACE, Microsoft Intune, JAMF, or equivalent technologies.</li><li>
Execute system validation and verification testing to ensure devices meet security, imaging, and compliance requirements.</li><li>
Diagnose and resolve complex hardware, software, authentication, identity management, network connectivity, and endpoint performance issues.</li><li>
Administer Microsoft Entra ID (Azure AD) and Active Directory environments, including user account provisioning, group policy adjustments, and identity lifecycle management.</li><li>
Support macOS administration, including device enrollment, configuration profiles, FileVault management, and enterprise authentication integration.</li><li>
Provide Tier II technical support while assisting Tier I personnel through mentoring, technical guidance, escalation support, and development of standard operating procedures.</li><li>
Create, update, and maintain technical documentation, knowledge base articles, user guides, and standard operating procedures.</li><li>
Coordinate with Service Desk, Network Operations, Cloud Services, Engineering, and Cybersecurity teams to resolve technical issues and support enterprise operations.</li><li>
Communicate effectively with end users regarding ticket status, issue resolution, and technical guidance while maintaining exceptional customer service.</li><li>
Replace defective or obsolete hardware and software components and maintain accurate asset inventory records.</li><li>
Analyze recurring technical issues and problem trends, identify root causes, recommend process improvements, and implement corrective actions.</li><li>
Apply Zero Trust security principles and information assurance best practices when supporting endpoint devices, identity management, and customer systems.</li><li>
Perform secure media sanitization and destruction using approved tools and maintain required documentation.</li><li>
Support workstation refreshes, system migrations, hardware deployments, and data recovery activities.</li><li>
Participate in patch management, vulnerability remediation, imaging improvements, endpoint automation, and configuration management initiatives.</li><li>
Assist with incident response, outage resolution, emergency support, and other special IT projects as assigned by the Contracting Officer's Representative (COR).</li></ul></div><div></div> 
Minimum Qualifications:<div><ul><li>
Experience providing enterprise-level technical support for Windows and macOS operating systems.</li><li>
Experience deploying, configuring, imaging, and maintaining desktop computers, laptops, and mobile devices.</li><li>
Experience supporting endpoint management platforms such as Microsoft Intune, JAMF, Ivanti, KACE, or similar enterprise management solutions.</li><li>
Experience administering Microsoft Entra ID (Azure Active Directory), Active Directory, Multi-Factor Authentication (MFA), and Identity and Access Management (IAM).</li><li>
Experience troubleshooting authentication, connectivity, endpoint performance, and operating system issues.</li><li>
Working knowledge of cloud and hybrid environments, including AWS-hosted resources and identity integrations.</li><li>
Knowledge of Zero Trust architecture, endpoint security, patch management, configuration management, and automated deployment processes.</li><li>
Strong analytical, troubleshooting, and customer service skills.</li><li>
Excellent written and verbal communication skills with the ability to prepare technical documentation and mentor junior personnel.</li><li>
Ability to prioritize multiple tasks while delivering responsive, high-quality customer support in a fast-paced enterprise environment.</li></ul></div>
Preferred Certifications:<div><ul><li>
CompTIA Security+</li><li>
Microsoft Certified: Endpoint Administrator Associate (or equivalent)</li><li>
Apple Certified IT Professional</li><li>
AWS Certified Cloud Practitioner (or higher)</li><li>
ITIL Foundation Certification</li><li>
AWS Certified SysOps Administrator &ndash; Associate</li></ul></div>
Preferred Qualifications:<ul><li>
Bachelor&rsquo;s degree in Information Technology, Computer Science, or a closely related field</li></ul><div></div> 
Security Requirements:
Contractor personnel must be U.S. citizens, lawful permanent residents, or H-1B visa holders who satisfy all contract eligibility requirements. Personnel must successfully complete an FBI fingerprint-based background investigation, comply with all CBO security requirements, complete required cybersecurity and security awareness training, and execute all required non-disclosure agreements prior to performing work.
Support Hours: Normal support hours are Monday through Friday, 8:30 a.m. to 5:00 p.m. Contractor personnel are expected to work approximately 40 hours per week. Occasional work outside normal business hours may be required to support system outages, emergencies, maintenance activities, or other mission requirements. All overtime must receive prior Government approval.
Place of Performance:
Primary work location: Congressional Budget Office (CBO), Ford House Office Building, 2nd and D Streets SW, Washington, DC
Occasional support may be required at designated CBO alternate facilities in Manassas, Virginia and Ashburn, Virginia.
Travel: No routine travel is anticipated.<div>
Benefits: Medical, Dental, Vision, Flexible Spending Health &amp; Dependent Care Plans, Transit &amp; Parking Spending Plan, Paid Time Off, 401(k) Retirement Savings Plan with Company Match, Parental Leave, Free Life Insurance, Supplemental Life Insurance Plans, Employee Assistance Plan, Tuition Reimbursement, and Referral Bonuses.</div><div></div><div> 
Physical Demands:</div><div>
While performing the duties of the job, the incumbent will be exposed to normal demands associated with an office environment. Ability to work on a computer for long periods, and communicate with individuals by telephone, email, and face to face. This position requires the incumbent to have the ability to stand, walk, sit, use hands to finger, handle or feel objects, tools, or controls, reach with hands and arms, talk, and hear. The employee must be able to lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus.</div><div></div><div> 
Work Environment:</div><div>
The noise level in the work environment is usually light to medium.</div><div></div> 
Company Overview: Nash Harbor Solutions (NHS) is an SBA-certified Alaska Native Corporation (ANC) 8(a) small business delivering innovative management consulting, enterprise IT, cybersecurity, engineering, acquisition, and mission support services to Federal civilian and Department of Defense customers. NHS combines deep technical expertise with proven program management capabilities to provide secure, scalable, and mission-focused solutions that enable modernization, operational excellence, and measurable results across complex Federal environments.
NHS is an Equal Opportunity Employer and is committed to fostering an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Equal employment opportunities are provided in accordance with all applicable laws, including VEVRAA protections for covered veterans. NHS will not discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of others, consistent with applicable law. Nash Harbor Solutions is an E-Verify employer.
NHS maintains operations in Alexandria, Virginia, with its parent Alaska Native Corporation headquartered in Anchorage, Alaska, supporting Federal customers nationwide.</div>

IT Help Desk Specialist

KMRG, LLC

<div>Title: IT Help Desk Specialist 
Location: Washington, DC 
Schedule: Full-time, onsite Monday-Friday 
Salary: $108,000 - $125,000 
 
We are seeking an experienced IT Help Desk Specialist to support the Congressional Budget Office (CBO) in Washington, DC. Your scope of work will include supporting CBO&rsquo;s IT service environment through user support, endpoint operations, access support, technology coordination, and routine service improvements that help agency staff work securely and efficiently. 
 
This is a full-time opportunity in which we&rsquo;ll provide competitive pay, job stability, and security. 
 
Apply today! 
 
RESPONSIBILITIES 
Support Help Desk &amp; User Support<ul><li>
Manage help desk requests through CBO&rsquo;s ticketing system from intake through resolution</li><li>
Support a moderate ticket workload with occasional advanced troubleshooting needs</li><li>
Provide timely technical support to CBO staff for hardware, software, and endpoint issues</li><li>
Troubleshoot mobile device, authentication, connectivity, and secure access issues</li><li>
Guide users on equipment, collaboration tools, cloud services, and self-service resources</li><li>
Deliver clear ticket updates, resolution notes, and user communications through approved channels</li><li>
Respond to assigned daily office technology support needs</li><li>
Assist with conference room technology support and related user assistance</li></ul>
Device Deployment &amp; Endpoint Support<ul><li>
Prepare computer equipment for deployment using onboarding and division-specific requirements</li><li>
Image, configure, deploy, validate, and inventory Windows desktops for end users</li><li>
Configure, deploy, validate, and inventory macOS systems for end users</li><li>
Validate deployed devices against approved security baselines and inventory records</li><li>
Install, troubleshoot, maintain, upgrade, and patch employee hardware and software</li><li>
Maintain peripheral components, firmware updates, and approved security configurations</li><li>
Register and configure iOS and Android devices in enterprise MDM platforms</li><li>
Load and verify software packages through approved imaging and patching tools</li><li>
Check configuration baselines through Ivanti EPM, KACE, or equivalent tools</li><li>
Support workstation deployments, refreshes, data migrations, and recovery operations</li></ul>
System Administration &amp; Troubleshooting<ul><li>
Diagnose MFA failures, identity anomalies, endpoint irregularities, and access issues</li><li>
Resolve network connectivity problems and endpoint performance issues using sound judgment</li><li>
Analyze Windows Event Viewer data to identify errors, patterns, and corrective actions</li><li>
Review macOS Console diagnostics, system logs, and monitoring data to resolve issues</li><li>
Monitor log output to validate image integrity, patch levels, and security compliance</li><li>
Administer Microsoft Entra ID / Active Directory environments with IAM governance</li><li>
Support user account provisioning, group policy adjustments, and identity lifecycle management</li><li>
Manage macOS and iOS enrollment, configuration profiles, FileVault, and authentication integration</li><li>
Apply JAMF and Microsoft Intune for endpoint automation and configuration management</li><li>
Use approved endpoint tools to support automation, policy enforcement, and device management</li></ul>
Security &amp; Asset Support<ul><li>
Validate image integrity, patch levels, endpoint security policies, and approved configurations</li><li>
Apply information security and information assurance principles in customer support activities</li><li>
Support encryption, data loss prevention, and secure credential handling during support work</li><li>
Assist with patch management and vulnerability remediation cycles across supported endpoints</li><li>
Coordinate remediation of critical and high-severity findings based on Nessus scan results</li><li>
Replace defective or obsolete components and document hardware, software, and asset changes</li><li>
Perform secure drive sanitization and destruction using BitRaser or other approved tools</li><li>
Maintain required documentation and certificates for secure drive destruction activities</li></ul>
Documentation &amp; Team Coordination<ul><li>
Create SOPs, knowledge base articles, user guides, technical procedures, and automation scripts</li><li>
Document technical procedures in a clear format for users and internal support teams</li><li>
Support Tier I personnel by promoting best practices, reviewing escalations, and resolving issues</li><li>
Coordinate with Service Desk and Network Operations teams on support and escalation needs</li><li>
Partner with Cloud Services, Engineering, Development, and Cybersecurity teams as needed</li><li>
Identify recurring problem trends and recommend practical mitigation strategies</li><li>
Recommend remedial actions such as driver updates, policy changes, or imaging corrections</li><li>
Assist with outages, service disruptions, emergencies, and incident response activities</li></ul> 

REQUIRED BACKGROUND
<ul><li>Experience with imaging, deployment, configuration management, and security baselines</li><li>
Experience using Ivanti, KACE, Microsoft Intune, JAMF, or similar endpoint tools</li><li>
Experience deploying software, managing devices, enforcing policies, and automating routine tasks</li><li>
Experience supporting AWS-hosted resources, identity services, and hybrid infrastructure integrations</li><li>
Strong understanding of advanced system administration and patch management</li><li>
Strong understanding of baseline configuration and automated imaging processes</li><li>
Strong understanding of cloud and hybrid environment management</li><li>
Strong understanding of Zero Trust security principles</li><li>
Knowledge of organizational security, compliance, and configuration standards</li><li>
Excellent customer service and problem-solving skills</li></ul> 

REQUIRED CAPABILITIES<ul><li>
Must be able to support macOS and Windows systems in an enterprise environment</li><li>
Ability to manage and troubleshoot Microsoft Entra ID / Active Directory services</li><li>
Ability to support MFA, role-based access controls, and AWS-integrated identity solutions</li><li>
Ability to diagnose authentication, connectivity, and endpoint performance issues</li><li>
Ability to analyze system logs, Windows Event Viewer data, and macOS Console diagnostics</li><li>
Ability to coordinate with Service Desk, Network Operations, and Cybersecurity teams</li><li>
Ability to support timely investigation, escalation, and remediation of technical issues</li><li>
Ability to troubleshoot and improve endpoint deployment workflows</li><li>
Ability to ensure endpoint, user, and network interactions follow security standards</li><li>
Ability to communicate clearly and effectively with users and technical teams</li><li>
Ability to document technical procedures and create user-friendly guides</li><li>
Ability to mentor Level I technicians and strengthen Service Desk capability</li><li>
Ability to prioritize tasks, meet tight deadlines, and remain professional and responsive</li></ul> 

LOCATION
<ul><li>Washington, DC 20515</li></ul> 

TRAVEL<ul><li>
Travel may be required</li></ul> 

WORK HOURS<ul><li>
Monday&ndash;Friday, 40 hours per week</li></ul> 

TELEWORK<ul><li>
N/A</li></ul> 

CLEARANCE<ul><li>
U.S. citizenship required as it supports the U.S. federal government
</li></ul> 
CLIENT<ul><li>
 Congressional Budget Office (CBO)</li></ul> 

EMPLOYMENT CLASSIFICATION<ul><li>
Employment Classification Eligibility &mdash; Exempt
</li></ul> 
****************** 
 
KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law. 
 
Other Considerations. Applicants will be subject to a background investigation. Individual&rsquo;s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time. 

rNO5p5LJry</div>

Children's National Hospital

<div>Kids Are Our Everything. 
 
Department
10262 I/P Psychiatry (Adol Child) 
 
Pay Range
$31.31 - $52.19 
 
Shift: Evening- 6pm-12:30am M-F; 5 shifts per month 
 
Who We Are :
Psychiatry and Behavioral Sciences at Children&rsquo;s National offers psychiatric evaluation and assessment, as well as diagnosis and care for children and teens with behavioral symptoms, and emotional and developmental disorders.
About the Role : Clinical Psych Social Worker is responsible for social work practice under the supervision of a licensed independent clinical social worker, providing psychiatric and/or psychosocial assessments to children and adolescents who present in the Emergency Room and/or Inpatient Psychiatry Unit. Provides, under supervision, evaluation and assessment using DSM V criteria to determine risk and need for hospitalization and/or case disposition. Provides collaborative consultation to meet diagnostic and treatment needs. Obtains medical consultation from the psychiatrist on call to determine case disposition.
Psychiatric social worker with either a LGSW or LICSW will provide safety assessments in the ED of children and adolescents with mental health problems. In concert with the Attending Psychiatrist, will determine if the child/adolescent is safe to go home or needs hospitalization. 
 
What You'll Bring:
Minimum Education
<div>Master's Degree Social Work (Required)
Minimum Experience
N/A 
 
Required Licenses and Certifications
 
A minimum Graduate Social Worker (LGSW) (Required)
 
LCSW or LICSW (Preferred)
Required Skills/Knowledge
 
Excellent communication skills.
 
Ability to relate to diverse patient populations.
 
Time and attendance are vital for this position.
 
 
Functional Accountabilities
 
Diagnostic Assessment
<ul><li>Able to evaluate patient status including assessing for suicidality/homicidality in conjunction with attending physician Completes social histories and psychosocial assessments for the medical record, on an ongoing basis.
</li><li>Able to appropriately triage patient to correct services
</li><li>Able to display competency when interviewing family members for the purpose of assessment and developing an intervention plan.
</li></ul>Multidisciplinary Interventions
<ul><li>Educates staff about psychosocial issues impacting patient.
</li><li>Participates in daily rounds for the purposes of treatment planning and discharge.
</li><li>Is a liaison with CFSA social worker to determine additional needs of the children and families and plan for discharge.
</li><li>Plans with the treatment team and utilization management staff the most appropriate discharge plan.
</li></ul>Family Therapy
<ul><li>Utilizes a theoretical framework for the focus of the family intervention. \
</li><li>Able to encourage positive communication among family members
</li><li>Recognizes progress and obstacles towards treatment goals and appropriately intervenes.
</li></ul>Documentation
<ul><li>Completes required documents of the assessment in a clear, concise, and timely manner.
</li></ul>Linkage Services /Case Management
<ul><li>Knowledgeable about community resources/ placements for children and families to assist in the attainment of treatment goals.
</li><li>Communicate with outside agencies on the behalf of the patient to ensure continuity of care and treatment progress.
</li></ul> 
Organizational Commitment/Identification
<ul><li>Anticipate and responds to customer needs; follows up until needs are met
</li></ul> 
T eamwork/Communication
<ul><li>Demonstrate collaborative and respectful behavior
</li></ul><ul><li>Partner with all team members to achieve goals
</li></ul><ul><li>Receptive to others&rsquo; ideas and opinions
</li></ul>Performance Improvement/Problem-solving
<ul><li>Contribute to a positive work environment
</li><li>Demonstrate flexibility and willingness to change
</li><li>Identify opportunities to improve clinical and administrative processes
</li><li>Make appropriate decisions, using sound judgment
</li></ul>Cost Management/Financial Responsibility
<ul><li>Use resources efficiently
</li><li>Search for less costly ways of doing things
</li></ul> 
Safety
<ul><li>Speak up when team members appear to exhibit unsafe behavior or performance
</li><li>Continuously validate and verify information needed for decision making or documentation
</li><li>Stop in the face of uncertainty and takes time to resolve the situation
</li><li>Demonstrate accurate, clear and timely verbal and written communication
</li><li>Actively promote safety for patients, families, visitors and co-workers
</li><li>Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
</li></ul></div>Benefits That Support You:
<ul><li>Comprehensive health coverage, including medical, prescription, infertility, and transgender health services.
</li><li>Generous paid time off, including vacation accrual from day one, sick leave, holidays, and a personal day.
</li><li>Financial wellness support, including a 401(k) plan and healthcare and dependent care spending accounts.
</li><li>Employer-paid life, AD&amp;D, and long-term disability coverage, with optional supplemental plans.
</li><li>Additional perks, including tuition assistance, fitness resources, employee assistance, commuter benefits, and more
</li></ul>Why Join Us:
<ul><li>Nationally Recognized Excellence &ndash; Consistently ranked among the Top 10 Children&rsquo;s Hospitals in the nation by U.S. News &amp; World Report.
</li><li>Leading Pediatric Care &ndash; One of the largest and most comprehensive children&rsquo;s hospitals in the country, offering nationally ranked specialties and cutting-edge treatments.
</li><li>Innovation &amp; Research &ndash; A premier academic medical center with a strong commitment to pediatric research, education, and advancing the future of child health.
</li>Mission-Driven Culture &ndash; Dedicated to providing family-centered care while fostering a collaborative, supportive environment for clinical teams 
<li>
</li></ul> 
The disclosed salary range includes the minimum and maximum rates within which Children&rsquo;s National believes an individual&rsquo;s base pay rate will fall for this position. It is not typical for an individual to be hired at or near the maximum of the pay range. The exact pay rate for this position will be based on a variety of factors in alignment with the Children&rsquo;s National compensation philosophy. These factors are legitimate and non-discriminatory including, but not limited to, the current market conditions; organizational needs; the individual&rsquo;s combination of prior work experience, level of education, knowledge, skills, and other qualifications. Children&rsquo;s National is committed to providing a fair and competitive total rewards package to each of our employees. This base salary range does not include our comprehensive benefits package or any additional compensation for which this position may be eligible. 
 
Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The &ldquo;Know Your Rights&rdquo; poster is available here: and the pay transparency policy is available here: Know Your RightsPay Transparency Nondiscrimination Poster. 
 
Please note that it is the policy of Children's National Hospital to ensure a &ldquo;drug-free&rdquo; work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.</div>

Clinical Psych Social Worker- PRN- Evening

SAIC

<div>Job ID: 2613941
Location: Washington, DC, US
Date Posted: 2026-06-23
Category: Program Management
Subcategory: Program Mgmt
Schedule: Full-Time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: ORA_ON_SITE 
Description
SAIC is seeking a Windows Server Lead to support our government contract.

The successful candidate will provide oversight and management support for 30+ Windows engineers responsible for providing operations and maintenance (O&amp;M) and engineering support for the Common Operating Environment of the Department of Transportation (DOT) Common Operating Environment (COE). The Server Tower Lead is responsible for providing leadership to the Windows Server Tower staff and for providing Windows engineering thought leadership to the Government. The Windows Server Team is responsible for Windows servers, Active Directory, remote desktop services, OS vulnerability remediation, Windows Server and workstation patching, hypervisor (VMware, HyperV) management, provisioning servers (on-prem, AWS GovCloud, AWS, Azure, Oracle, and Google), design and deploying HA/DR capabilities, and supporting DOT&rsquo;s field site reduction plans / migration to Cloud. This team also supports and manages Keyfactor/CA, MS Entra, KiteWorks, BeyondTrust, Quest Password Manager, Delinea Privilege Manager, Varonis, and multiple technologies. 
The successful candidate will provide expertise from responding to OCIO Initiatives and requirements to prevent service degradations and outages and supporting service restoration activities during outages. This position will provide maintenance, implementation, and design services for Windows-based systems across the enterprise. In addition, the position will be responsible for resolving and completing assigned tasks and Change Requests and will act as an escalation for support issues. The candidate will also be responsible for applying new solutions through research and collaboration with team members and will be advising on course of actions for new application initiatives. 
Job Description and Duties
<ul>
<li>Full-time Onsite at DOT HQ, Washington DC. Ideal candidate will cover later shift providing support ending sometime between 5pm and 7pm daily.</li>
<li>Serve as escalation point for application support and troubleshooting, provides guidance and direction in resolution of escalated issues and/or complex production, application, or system problems.</li>
<li>Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps.</li>
<li>Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation.</li>
<li>Manage ServiceNow ticket queues and ticket resolution for all Windows Server Tower incident, catalog request, and change request tickets. Monitor assignment group queues for unassigned and aging tickets. Establish standards of practice for ticket documentation and QA tickets for compliance and train Windows Server Tower staff on standards.</li>
<li>Oversea provisioning, patching, and day-to-day management of the installed server environment including vulnerability remediation.</li>
<li>Oversea documentation of Windows systems, processes, procedures, etc.</li>
<li>Facilitate and lead daily change management meetings with team and government staff to review and approve Change Requests using the ServiceNow Dashboard.</li>
<li>Provide Windows Server Tower inputs presentations and deliverables to the DOT and SAIC managers.</li>
<li>Collaborate with team members to provide inputs to multiple ad hoc and recurring data calls including the monthly Program Management Review (PMR), bi-weekly progress review (BPR), and Application Hosting weekly calls.</li>
<li>Perform Root Cause Analysis and Problem Management for the Windows systems and tools.</li>
<li>Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation.</li>
<li>Provide support for new enterprise systems and in support of engineering solutions to address existing issues.</li>
<li>Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps.</li>
</ul>
Qualifications
Required Education and Experience:<ul><li>
TYPICAL EDUCATION AND EXPERIENCE: Bachelors and ten (10) years or more of related experience; Masters and eight (8) years or more experience ; PhD or JD and five (5) years or more experience.</li><li>
Must have a minimum of 8 years of related experience providing business solutions engineering support, to include architectural design, engineering design, proof of concept development, pilots, analysis, results, and documentation.</li><li>
Demonstrated experience managing multi-discipline server and system operation teams.</li><li>
Expert-level experience managing service delivery and solutioning</li><li>
Experience managing teams of 30+ personnel performing complex engineering, operations, and maintenance support.</li><li>
Project Manager, Project Lead, and/or Program Manager experience leading teams of similar size and scope strongly preferred, ideally supporting government clients.</li><li>
 Must be able to collaborate across other Infrastructure and vendor teams to develop solutions with multi-faceted requirements spanning across technologies, and sometimes multiple task orders.</li><li>
Experience leading troubleshooting calls spanning across multiple teams and using multi-discipline approach.</li><li>
Must have extensive knowledge of multi-vendor server operating systems.</li><li>
Demonstrated experience in a fast tempo ITSM support environment.</li><li>
Experience with performing root cause analysis, risk identification, and risk mitigation</li><li>
Strong interpersonal skills including the ability to collaborate effectively.</li><li>
Demonstrated experience in a fast tempo ITSM support environment. 
 
Preferred skills and qualifications:</li><li>
Demonstrated experience in all aspects of enterprise Windows environment operations and maintenance (O&amp;M) and engineering.</li><li>
Enterprise Architect experience, particularly in medium to large size government environments</li><li>
ServiceNow ITSM platform and experience managing tickets, building dashboards, running queries, and building out workflows</li><li>
Experience leading on-premises to cloud migrations to Azure, AWS, OCI, and/or GCP</li><li>
Project Management Professional (PMP) Certification</li><li>
Certified Scrum Master (CSM), Scaled Agile Framework (SAFe), PMI‑ACP (Agile Certified Practitioner), PSM I (Professional Scrum Master I) or other agile certifications</li><li>
ITIL certification(s) and ITSM</li><li>
AWS, Azure Cloud, Google solution architect/ enterprise architect certification(s)</li></ul> 
Target salary range: $160,001 - $200,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.</div>

Windows Server Lead

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Clinical Psych Social Worker- PRN- Evening

Windows Server Lead