behavior support specialist

care coordinator/social worker Jobs in Washington

care coordinator/social worker

case management specialist Jobs in Washington

case management specialist

case manager hybrid i/ii Jobs in Washington

case manager hybrid i/ii

case manager, shelter plus care and permanent supportive housing Jobs in Washington

case manager shelter plus care and permanent supportive housing

Everyone Home DC

<p><b>Job Title: </b> Case Manager</p><p><b>Security Level: </b>Safety Sensitive Position</p><p><b>Department: </b> Permanent Supportive Housing</p><p><b>Reports To: </b> Program Manager</p><p><b>Status: </b> Non-exempt</p><p><b>Salary Range: </b>$52,000 - $55,0000 annually</p><p>This job description provides a general guideline to the most common duties, responsibilities, and minimum requirements for this position. It is not all-inclusive and the actual position may vary as circumstances indicate or as determined by the organization. Working hours are primarily Monday through Friday, 9:00 am to 5:00 pm, some evening, weekend and holiday hours as need dictates.</p><p><b>SUMMARY OF POSITION:</b></p><p>Everyone Home DC&rsquo;s Permanent Supportive Housing Program is designed to provide permanent housing, case management, and supportive services for households under the Shelter Plus Care Program through The Community Partnerships for the Prevention of Homelessness. The Program operates as a Housing First, scattered-site program and provides intensive, community-based case management services to households across the District. Case Managers will maintain a caseload of up to 20 households and provide person-centered, trauma-informed services to help people obtain and remain in stable housing. This position must be filled by an individual who has a passion for social justice work, is a team player, and is committed to working alongside people as they transition out of homelessness into permanent and stable housing. This position could include a mixed caseload of clients from two programs, Shelter Plus Care and the DC Department of Human Services Permanent Supportive Housing Program.</p><p><b>Principal Duties:</b></p><ul><li>Provide supportive services and develop trusting relationships with households being served by Everyone Home DC&rsquo;s Permanent Supportive Housing and Shelter Plus Care Program.</li><li>Provide face-to-face engagements to clients both in their homes and in the community.</li><li>Case Managers are expected to meet or exceed monthly contact requirements for each of their clients.</li><li>Engage clients to collaboratively develop goals and individualized service plans to support their housing stability, mental health, substance abuse, health, education, income, employment, and other priority areas.</li><li>Assist clients who desire to relocate with housing navigation services, including helping with obtaining identifying documents, completing housing applications, and identifying and viewing housing units.</li><li>Support clients to maintain housing stability through individually tailored services and by facilitating effective connections to community services and resources.</li><li>Examples of support services include successful tenancy problem-solving, independent living skill-building, connection to public beneﬁts and employment assistance, money management support, and connection to medical, mental health, and substance use disorder services.</li><li>Act as a liaison with landlords and other community stakeholders to promote the success of clients and the program.</li><li>Collaborate with other service providers in the community to ensure that clients are receiving high-quality, effective services to meet their needs.</li><li>Maintain timely and accurate written and computerized records, compile reports, and complete other program documentation (e.g. case notes, incident reports, home visit reports, monthly and quarterly reports) and maintain appropriate conﬁdentiality of residents&rsquo; information and records.</li><li>Maintain client data in the Homeless Management Information System (HMIS), Housing the Homeless (HTH), and Insync and report regularly on client progress and goal attainment.</li><li>Participate in program meetings and case review meetings</li><li>Carries out all duties consistent with grant requirements and internal policies and procedures.</li><li>Will complete SSI/SSDI, Outreach, Access and Recovery(SOAR) training within the first 90 days of onboarding.</li></ul><p><b>Secondary Duties:</b></p><ul><li>Participate in all individual and group supervision meetings as scheduled.</li><li>Attend all program and all-staff meetings as well as Everyone Home DC events.</li><li>Participate in and attend ongoing training and professional development opportunities.</li><li>Work on special projects and committees as needed.</li><li>All other relevant duties as assigned.</li></ul><p><b>POSITION SPECIFICATIONS:</b></p><p><b>Essential Training/Certifications:</b></p><ul><li>Minimum of an Associate&rsquo;s degree or two years of college in a relevant humanities, social science, or related field.</li><li>Bachelor's Degree preferred.</li><li>Minimum of two years of experience with homeless services programs or provision of social services. Note: The two years of experience may be waived if the candidate for employment can document having experienced homelessness.</li><li>Both degree and work experience will be waived if an individual has received a Peer Case Management Certification through DHS&rsquo;s Peer Case Management Institute.</li></ul><p><b>Essential Use of the Following Tools:</b></p><ul><li>Ability to learn computer software programs to enter and maintain accurate data/information in appropriate platforms, including the Homeless Management Information System (HMIS) Housing the Homeless (HTH) and Insync</li><li>Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and Google Suite/Drive</li><li>Proficiency with standard office equipment: phone system, copier/printer, fax, scanner</li><li>A valid driver&rsquo;s license and an insured motor vehicle are required for this position.</li></ul><p><b>Skills and Knowledge:</b></p><ul><li>Passionate about ending homelessness and approaches the work through a social justice lens.</li><li>Strong engagement strategies and demonstrated ability to build rapport and maintain trusting relationships.</li><li>Knowledge of the DC Homeless Services System and a familiarity with DC&rsquo;s social service providers and public benefits programs.</li><li>Crisis management experience is preferred.</li><li>Excellent written and verbal communication skills.</li><li>Ability to multitask, prioritize and utilize strong organizational skills. This includes attention to detail, problem-solving, time management, and the ability to follow through on projects and meet deadlines.</li><li>Ability to maintain confidentiality of highly sensitive information, and demonstrated ethical behavior, professionalism, reliability, and responsibility.</li><li>Bilingual English/Spanish speakers or Spanish language written/verbal communication skills at a professional working proficiency are preferred, but not required.</li></ul><p><b>Essential Competencies and Behaviors:</b></p><ul><li>Commitment to building your racial equity competencies and centering your role in an analysis and understanding of how race and power shape systems in our society and culture; Commitment to continuous learning, reflecting, and growing.</li><li>Ability to work in a team-oriented environment as well as independently with minimal supervision.</li><li>Capacity to build relationships with clients, colleagues, and community members.</li><li>Demonstrated respect for diversity based on race, class, ethnicity, religion, gender, sexual orientation, and gender presentation, and ability to work with a highly diverse group of clients and colleagues.</li><li>Ability to operate with a commitment to excellence, integrity, diplomacy, and camaraderie.</li><li>Ability to succeed in a fast-paced work environment.</li><li>Ability to accept change and be flexible.</li></ul><p><b>Other requirements:</b></p><ul><li>A valid driver&rsquo;s license and ownership of an insured and reliable motor vehicle.</li><li>This position requires a substantial amount of driving.</li><li>Ability to pass background checks including FBI, MPD, Child and Family Services Agency Background Check in DC as well as your home state if they differ, National Sex Offender Registry, Alcohol, Drug and TB screening as required by the government contract.</li><li>Able to handle physically demanding work including lifting and carrying up to 25 lbs.</li></ul><p><b>Benefits </b>Everyone Home DC&rsquo;s standard benefits for full-time staff include: excellent employer-paid single coverage health insurance; dental and vision insurance; 401k retirement plan with automatic 3% employer contribution from date of hire; employer-paid single coverage life insurance; short term disability; worker&rsquo;s compensation; family medical leave; bereavement leave; jury duty leave; Metro SmartBenefits; annual funds for professional development training; 13 paid holidays; and generous paid time off including the week between December 25th and January 2nd.</p><p><b>Location </b></p><p>This position is based at Everyone Home DC&rsquo;s offices located at 415 2nd Street NE. In-person home visits, community visits and time in the office are all required. This position requires a substantial amount of field work and the Case Manager should expect to spend up to 80% of their time in the field.</p><p>Everyone Home DC values diversity in our workplace and encourages Black, Indigenous, People of Color, members of the LGBTQ2+ community and people with disabilities to apply.</p><p>To Apply: Please send your resume and cover letter to jobs@everyonehomedc.org with Case Manager PSH and SPC in the subject line.</p><p>Job Type: Full-time</p><p>Pay: $52,000.00 - $55,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Mileage reimbursement</li><li>Paid time off</li><li>Professional development assistance</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Work Location: Hybrid remote in Washington, DC 20002</p>

Case Manager, Shelter Plus Care and Permanent Supportive Housing

Catholic Charities of the Archdiocese of Washington

<div>Description:
<p><b>
ORGANIZATION OVERVIEW:</b> At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our &ldquo;promote from within&rdquo; culture. We offer professional development, a comprehensive benefits package, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures.</p><p><b>
JOB SUMMARY:</b> The Clinical Care Coordinator provides assessment of consumers&rsquo; functioning and leads development and documentation of individualized rehabilitation plans based on the Recovery Model for adults who have mental illnesses.</p><p><b>
ESSENTIAL DUTIES and RESPONSIBILITIES:</b></p><ul><li>
Provide services to consumers in accordance with the principles and practices of the ACT Fidelity Model.</li></ul><p>
 a. Lead the process of developing, updating, and guiding implementation of consumers&rsquo; Individual Recovery Plan (IRP), in collaboration with consumer, Team Leader and other significant parties of the ACT team.</p><p>
 b. Coordinate treatment planning and discharge meetings at area hospitals to ensure a smooth transition to the community.</p><p>
 c. Develop and maintain a professional and clinical relationship with area hospital staff to ensure a smooth transition for agency consumers to and from the hospital.</p><p>
 d. Educate and assist consumers with learning or re-learning activities of daily living (ADL) skills necessary to improve the quality of life including acquisition of consumer health care benefits.</p><p>
 e. Update Consumer&rsquo;s IRP, Functional Psychosocial Assessment (FPSA), Level of Care Utilization System (LOCUS), Global Appraisal of Individual Needs (GAINS) and Crisis Plan every 180 days.</p><p>
 f. Provide an average of 4.25 hours of services per day to ACT consumers.</p><p>
 g. Establish constructive relationships with consumers to promote acquisition of rehabilitative goals.</p><p>
 h. Maintain adherence to all policies and procedures consistent with Dept. of Mental health (DMH) and the District of Columbia board of social work.</p><ul><li>
Participate in treatment team meetings and conduct follows ups as indicated in the following areas.</li></ul><p>
 a. Crisis assessment and intervention.</p><p>
 b. Symptom assessment, management and individual supportive therapy.</p><p>
 c. Assistance in the treatment of substance abuse for consumers with co-occurring addictive disorders.</p><p>
 d. Psychosocial rehabilitation and skill development.</p><p>
 e. Recommend and sometimes make decisions about the best course of action for a particular service user.</p><p>
 f. Provide support services to ACT team and consumers.</p><p>
 g. Develop IRP and other care plans as indicated. Conduct needs and risk assessment.</p><p>
 i. Provide resolution and referrals services for consumers.</p><p>
 j. Conduct psychosocial assessments using the Functional Psychosocial Assessment (FPSA) every 180 days for consumers served by the ACT team</p><p>
 k. Education, support and consultation to consumers&rsquo; families and/or their support system, which is directed exclusively to the well-being and benefit of the consumer.</p><ul><li>
Develop and implement quality improvement (QI) activities for individual clinical staff members and the clinical aspects of the ACT team. Attend QI meetings as appropriate;</li><li>
Ensure that all IRP&rsquo;s, FPSA&rsquo;s, and other pertinent paperwork is submitted on time.</li></ul>
Requirements:
<p><b>
EDUCATION and EXPERIENCE:</b></p><ul><li>
Bachelor&rsquo;s degree in Social Work or related field.</li><li>
Current DC professional license as applicable i.e. LSWA.</li><li>
Three years of experience working with consumers in mental health setting.</li><li>
Driving is required. Must have valid local driver&rsquo;s license and clean driving record.</li></ul><p><b>
SKILLS and COMPETENCIES:</b></p><ul><li>
Skill in co-occurring disorders treatment. Ability to work effectively with clients in a diverse community and demonstrate cultural competency.</li><li>
Skill in the use of computer systems (preferably in a PC, Windows-based operating environment) and MS Office products, and able to become proficient in Catholic Charities&rsquo; electronic health record, database, and remote access systems.</li></ul><p><b>
Benefits Package:</b></p><ul><li><b>
Robust Professional development and training opportunities</b></li><li>
Medical, prescriptions, dental and vision insurance</li><li>
Retirement savings plan with company match</li><li>
Company-paid and supplemental life insurance</li><li>
Short Term/ Long Term disability</li><li>
Group Life Insurance and AD&amp;D</li><li>
Other Volunteer Insurance Benefits</li><li>
Flexible spending accounts</li><li>
Paid vacation, sick and personal leave</li><li>
11 paid holidays</li><li>
Tuition reimbursement</li><li>
Employee referral bonus program</li><li>
Parenting leave</li><li>
Pet&rsquo;s Insurance</li></ul><p><b>
Work Schedule: </b>Monday - Friday, 9:00 AM - 5:30 PM</p></div>

Clinical Care Coordinator, (1123)

Bridging Care LLC

<p><b>Job description</b></p><p><b>Help vulnerable Medicaid members access healthcare and life-changing services.</b></p><p><b>Three Ways to Qualify &mdash; One Role That Matters</b></p><p>Washington State's Health Homes program defines three distinct qualification pathways for Care Coordinators. You do not need a clinical nursing license. What you need is the right combination of education, experience, and commitment. Bridging Care actively recruits across all three pathways.</p><p><b>PATH 1: Degree + Experience Track</b></p><p>■ Bachelor's or Master's degree in Social Work, Psychology, Human Services, Behavioral Sciences, or a related field PLUS 2+ years of direct service experience</p><p>■ Associate's degree in a related field PLUS 4+ years of direct community or social service experience</p><p>■ Community Health Workers (CHWs) with qualifying education and experience are explicitly welcome</p><p>■ No clinical nursing license required &mdash; this is a coordination and relationship role, not a clinical procedures role</p><p>■ Examples of qualifying degrees: BSW, MSW, BA/BS Psychology, BA/BS Human Services, BA/BS Behavioral Sciences, and closely related fields</p><p><b>PATH 2: Experience Waiver Track</b></p><p>■ 2+ years of direct experience in ANY of the following qualifying categories:</p><p>■ <b>Community health outreach or care navigation</b></p><p>■ <b>Housing or social services casework</b></p><p>■ <b>Peer support or recovery coaching</b></p><p>■ <b>Medicaid or Medicare patient engagement</b></p><p>■ <b>Bilingual community health advocacy</b></p><p>■ <b>Home care or direct support work with high-needs populations</b></p><p><b>PATH 3: Certified Medical Assistant (CMA/RMA) Track</b></p><p>■ Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) with an Associate's degree</p><p>■ This is a career move, not a step sideways &mdash; Care Coordinators earn more, work with greater autonomy, and build deeper relationships than a clinic MA role allows</p><p>■ CMAs with field experience are especially strong candidates: FQHC, home health, mobile clinic, managed care, or community health settings translate directly</p><p>■ Clinical setting MAs are also welcome &mdash; your patient care foundation combined with your documentation skills is exactly what this role requires</p><p>■ Health Home CCs do not administer medications or perform clinical procedures &mdash; they build care plans, coordinate across providers, and show up for members who have nowhere else to turn</p><p>■ If you have been working in a clinic and want a role that pays more, offers more flexibility, and puts you directly in the community &mdash; this is a career move worth exploring</p><p><b>What the Work Actually Looks Like</b></p><p>This is a field-based, relationship-driven coordination role. A typical week includes:</p><ul><li>In-home and community field visits &mdash; you go where your members are, in their homes and at their clinics, building the kind of relationship no clinic appointment allows</li><li>Health Action Plan development &mdash; with each member, you build a personalized plan addressing chronic conditions, goals, and the real-world barriers between them and better health</li><li>Cross-provider coordination &mdash; you are the connective tissue between the member's doctors, behavioral health providers, housing supports, and social services</li><li>Telehealth visits and phone outreach &mdash; Tier 2 and Tier 3 visit types in addition to in-person field work</li><li>Accurate, timely documentation in OneHAP and Lead Organization systems &mdash; we train you completely on every system before you see your first member</li></ul><p><b>Backgrounds We Specifically Want to Hear From</b></p><ul><li>Community Health Workers (CHWs) &mdash; especially those with WA DOH Core Competency certification. You qualify directly. We just need to build the documentation.</li><li>Certified Medical Assistants and Registered Medical Assistants with an Associate's degree &mdash; your clinical foundation is exactly what Health Home care coordination needs, especially with field, FQHC, or community health experience.</li><li>Certified Peer Support Specialists (CPSS) &mdash; lived experience with behavioral health and substance use is exactly what our member population needs. Your credibility in the community is a genuine asset.</li><li>Housing navigators and case aide workers &mdash; if you have been doing home visits, case files, and resource navigation in any social services setting for 3+ years, your experience translates directly.</li><li>Bilingual and bicultural community advocates &mdash; Spanish, Somali, Vietnamese, Amharic, and other language communities are heavily represented in our member population. Bilingual CCs are exceptionally high-value and in short supply.</li><li>Recovery coaches and substance use outreach workers &mdash; your lived experience and community trust are not entry-level. They are an asset we cannot train.</li><li>Social work, psychology, and human services graduates with 2+ years of direct service &mdash; this role was built for your skill set.</li><li>Anyone who has been told a healthcare coordination career is not accessible to them &mdash; it may be, and we want to find out together.</li></ul><p><b>Requirements</b></p><ul><li>Washington State residency &mdash; this is a field role with in-home visits in your assigned county</li><li>Valid Washington State driver's license and personal vehicle with auto insurance</li><li>One of the three qualification pathways described above</li><li>Comfort with technology and multiple platforms &mdash; you will use EMR and documentation systems daily</li><li>Commitment to meeting clearly defined daily and weekly documentation and billing benchmarks</li><li>Home internet &mdash; you will need home internet for days you are documenting remotely</li></ul><p><b>Benefits</b></p><ul><li>Medical, dental, and vision insurance (100% company covered for employees)</li><li>Life AD&amp;D &mdash; company-paid $15,000 employee policy</li><li>11 paid holidays, 2 weeks paid vacation, 6.5 sick days, and 2 personal days</li><li>Employee referral awards</li><li>Employee discounts (movie tickets, concerts, travel, and more)</li><li>Clear performance metrics and goals from Day 1 &mdash; you always know what success looks like</li><li>Mentorship and daily supervisor support through your first 30 days</li></ul><p>Company Description<br/>About Us<br/>Bridging Care LLC was created as a joint venture between two 501(c)3 nonprofit organizations with a shared mission: advancing health equity through whole-person care. We are a Care Coordination Organization (CCO) that works in partnership with Department of Social &amp; Health Services (DSHS) to support members in the Washington Health Home Program.</p><p>If you enjoy working hard and being part of a team that truly supports one another, you will thrive here.</p><p>Job Type: Full-time</p><p>Pay: From $27.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Opportunities for advancement</li><li>Paid sick time</li><li>Paid time off</li><li>Paid training</li><li>Referral program</li><li>Vision insurance</li></ul><p>Work Location: On the road</p>

Care Coordinator/Social Worker

Included Health

<div>
 We're looking for Oncology Nurse Care Managers for our Care and Case Management team, who are passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral Health situations, partnering with a diverse clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in a creative way. The Nurse Care Manager should enjoy spending time on the phone, listening to members' needs, answering questions, and serving as an advocate. You will excel at creating cohesive care plans, and have the clinical skills to guide members clinically and navigate available benefits and resources. Nurse Care Managers will support members through complex care management, disease management, and acute case management, ensuring they receive longitudinal care that results in excellent health outcomes.
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  Responsibilities
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   Deliver coordinated, patient-centered virtual Care Management by telephone or video that improves members' health outcomes.
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   Create impactful care plans together with members and our diverse care team, and help members achieve the desired goals.
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   Help members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system in general.
  </li>
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   Partner with the members' local providers to ensure coordinated care.
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   Provide compassionate, longitudinal follow-up care, building supportive relationships.
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   Assist throughout acute healthcare episodes, such as hospitalizations and rehabilitation stays, providing coordinated Case Management to support the member and their family.
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   Coordinate necessary resources that holistically address members' problems, whether clinical or social
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  Qualifications
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   Bachelor of Science in Nursing (BSN) required
  </li>
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   Oncology experience highly preferred
  </li>
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   5+ years of experience in nursing
  </li>
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   2+ years experience working in care management
  </li>
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   Must reside in a compact NLC state.
  </li>
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   Active Compact RN license in good standing with the nursing board of their state.
  </li>
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   Willingness to become (and maintain) licensure in multiple states.
  </li>
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   Work until 9-6PM PST
  </li>
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   Be comfortable discussing several medical conditions and experience with populations across the age ranges
  </li>
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   Spanish speaking desirable
  </li>
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   Experience working remotely, and strong competence and ability to use multiple computer/medical record systems.
  </li>
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   Be empathetic. We work with patients and their families who are going through challenging times. You practice empathy and reassure patients that we are available to help them.
  </li>
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   We are a fast-growing company and we are busy. Our team will meet volume goals without sacrificing quality.
  </li>
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   Strictly follow security and HIPAA regulations to protect our patients' medical information.
  </li>
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   Be pleasant, responsive, and willing to work with and learn from our team.
  </li>
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   A lot of time is spent on the phone with patients and families, and a lot of time communicating with colleagues. Therefore, the ability to gather a clinical history, answer questions at a patient level, and summarize findings is critical.
  </li>
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   Efficient at writing medical information in easy-to-understand, patient-centric language.
   <br/>
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  </li>
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  Physical/Cognitive Requirements
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   Prompt and regular attendance at assigned work location.
  </li>
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   Capability to remain seated in a stationary position for prolonged periods.
  </li>
  <li>
   Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment.
  </li>
  <li>
   No heavy lifting is expected, though occasional exertion of about 20 lbs of force (e.g., lifting a computer \/ laptop) may be required.
  </li>
  <li>
   Capability to work with leadership, employees, and members in an appropriate manner.
   <br/>
   <br/>
  </li>
 </ul>
 The United States new hire base salary target range for this full-time position is:
 <br/>
 <br/>
 $73,700 - $103,180 + equity + benefits
 <br/>
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 <em>
  This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.
  <br/>
  <br/>
 </em>
 <em>
  Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.
  <br/>
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  Benefits &amp; Perks
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  In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
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  Remote-first culture
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  401(k) savings plan through Fidelity
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  Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
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  Paid Time Off ("PTO") and Discretionary Time Off ("DTO")
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  12 weeks of 100% Paid Parental leave
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  Family Building &amp; Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
  <br/>
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 </em>
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  Work-From-Home reimbursement to support team collaboration home office work
  <br/>
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 <em>
  Your recruiter will share more about the salary range and benefits package for your role during the hiring process.
  <br/>
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 </em>
 <strong>
  About Included Health
  <br/>
  <br/>
 </strong>
 Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We&rsquo;re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community &mdash; no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It&rsquo;s all included. Learn more at
 <strong>
  includedhealth.com.
  <br/>
  <br/>
 </strong>
 Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
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 <br/>
 Included Health uses AI-assisted tools at select stages of the hiring process to enhance efficiency, consistency, and communication. AI does not make hiring decisions&mdash;final decisions are made exclusively by our recruiting and hiring teams.
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Oncology Nurse Care Manager, Adult

United States Courts

<div><div><h2 class="jobSectionHeader"><b>Summary</b></h2>
<p>Case Management Specialists perform professional court operations work within the Clerk's Office with primary responsibility for maintaining and processing case information, performing quality and compliance review of case filings, supporting court hearings and public services, and managing the progression of cases pending before the court in accordance with court policies, procedures, and processing standards.</p>
<p>Learn more about this agency</p></div></div>
<br><div><div><h2 class="jobSectionHeader"><b>This job is open to</b></h2>
</div><div><div><div><h3 class="jobSectionHeader"><b>The public</b></h3>
</div><div>U.S. Citizens, Nationals or those who owe allegiance to the U.S.</div></div></div></div>
<br><div><div><h2 class="jobSectionHeader"><b>Duties</b></h2>
</div><p><b>Case Management:</b> Initiate, process, and manage case filings in the court's electronic case management platform and associated tools. Facilitate the timely progression of cases from initiation through termination according to court policies and processing standards. Ensure and maintain the accuracy and accessibility of all case records and related information, including appropriate handling of sensitive and confidential case materials. Prepare and issue accurate and timely court orders, case documents, and case correspondence. Apply system features, automated workflows, and available technology resources to maximize processing efficiency and support the timely progression of pending matters. Demonstrate proficiency with court technology systems and adapt effectively when platforms, workflows, or tools are updated or replaced. Participate in user acceptance testing, provide operational feedback during system implementations, and contribute to training or procedure updates as systems evolve.<br>
<br>
<b>Quality Control:</b> Review case filings for compliance with applicable laws and court rules, including issuing compliance and quality control notices as appropriate. Refer matters for legal or judicial review and screen cases for calendaring according to court policies and processing standards. Monitor docket entries for accuracy and completeness, including performing quality control review on attorney-docketed entries. Understand the downstream effect of data quality on court reporting, performance metrics, and case management system integrity, and escalate systemic patterns or recurring discrepancies to supervisors. Monitor and update reports and use quality management tools to ensure the accurate and timely progression of cases pending before the court.<br>
<br>
<b>Records and Data Stewardship:</b> Maintain the integrity of the official case record. Sort, classify, and file case documents in accordance with established procedures. Contribute to continuous improvement of data quality standards and case processing procedures by identifying workflow inefficiencies or recurring error patterns and raising them through appropriate channels. Support the development or revision of written procedures and quality control tools consistent with the court's quality management framework.<br>
<br>
<b>Public Stakeholder Support:</b> Communicate and maintain a positive, professional, and solution-oriented approach to public stakeholder requests while providing timely and accurate responses and support consistent with court policies and standards. Assist and respond to public inquiries from litigants, counsel, and the general public through various channels. Provide information about case filing requirements, filing procedures, and general information about the court. Facilitate the resolution of public stakeholder issues and concerns. Perform financial deputy duties as needed to support the receipting of funds into the U.S. Treasury and court accounts.<br>
<br>
<b>Court Hearing Support:</b> Attend court sessions and perform courtroom deputy functions, including setting up the courtroom, communicating and coordinating with arguing counsel before the start of the hearing, operating courtroom technology systems including audio-visual and recording equipment with proficiency, and assisting with the orderly flow of proceedings. Adapt to equipment changes or upgrades as introduced. Provide support to the judges scheduled for the hearing before and after the court session, including coordinating with chambers staff, ensuring judges have necessary court documents, and distributing hearing materials. Support remote and virtual hearings as needed.<br>
<br>
<b>General Deputy Clerk Responsibilities:</b> Communicate and respond to judges, chambers staff, and management requests regarding court operations. Answer procedural questions for judges, staff, and the public. Communicate clearly and effectively, both orally and in writing, to explain complex operational matters and concepts to individuals and groups with varying experience and backgrounds. Interact effectively with the public and staff, providing quality service and resolving difficulties efficiently while complying with regulations, rules, and procedures. Develop, implement, and maintain written procedures for assigned functions; actively participate in process improvement efforts and contribute to a culture of operational excellence consistent with the court's quality management standards. Maintain operational proficiency across multiple functional areas within the Clerk's Office, including case management, public services, and courtroom operations, to support flexible deployment and continuity of operations. Participate in cross-training initiatives and contribute operational expertise when assigned to support functions outside primary responsibilities. Support office financial processes and court sessions as needed. Comply with the Guide to Judiciary Policy, Administrative Office policies and procedures, and internal controls.</p></div>
<br><div><div><h2 class="jobSectionHeader"><b>Requirements</b></h2>
</div><h3 class="jobSectionHeader"><b>Conditions of employment</b></h3>
<p></p><ul><li>Must be a U.S. citizen or eligible to work in the United States. Non-citizens may be interviewed and considered for employment, but employment offers will only be made to individuals who qualify under one of the exceptions in 8 U.S.C.&sect; 1324b(a)(3)(B). Under 8 U.S.C.&sect;1324b(a)(3)(B), a lawful permanent resident seeking citizenship may not apply for citizenship until he or she has been a permanent resident for at least five years (three years if seeking naturalization as a spouse of a citizen), at which point he or she must apply for citizenship within six months of becoming eligible, and must complete the process within two years of applying (unless there is a delay caused by the processors of the application). Non-citizens who have not been permanent residents for five years will be required to execute an affidavit that they intend to apply for citizenship when they become eligible to do so.</li>
<li>All offers of employment are provisional pending successful completion of a background check or investigation and a favorable employment suitability determination. Initial and continued appointment in this position is conditioned on a favorable moderate risk, five-year background investigation (renewed every five years). An unfavorable investigation at any point during employment may lead to removal.</li>
</ul>
<p></p><h3 class="jobSectionHeader"><b>Qualifications</b></h3>
<p><b>REQUIRED QUALIFICATIONS:</b>
</p><ul>
<li><b>CL 24 ($51,146 - $83,131):</b> Possession of an undergraduate degree from an accredited university with superior academic achievement* and one year of specialized experience** -OR- Possession of a high school diploma (or equivalency) and three years of specialized experience**</li>
<li><b>CL 25 ($56,478 - $91,839):</b> Possession of an undergraduate degree and two years of specialized experience**, which must have been gained in a position within the federal judiciary. At least one of the two years must have been equivalent to the CL 24. -OR- Possession of a high school diploma (or equivalency) and four years of specialized experience** as defined below, which must have been gained in a position within the federal judiciary. At least one of the four years must have been equivalent to the CL 24.</li>
<li>Superior academic achievement is defined as:
</li></ul><ul><li>An overall &quot;B&quot; grade point average equaling 2.90 or better of a possible 4.0; or</li>
<li>Standing in the upper third of the class; or</li>
<li>&quot;3.5&quot; average or better in a legal studies, paralegal studies, or similar major field of study that would prepare a candidate well to perform in this position; or</li>
<li>Election to membership in Phi Beta Kappa, Sigma XI, or one of the National Honorary Scholastic Societies meeting the minimum requirements of the Association of College Honor Societies, other than Freshman Honor Societies.</li>
</ul>**Specialized experience is defined as progressively responsible clerical or administrative experience requiring the regular and recurring application of clerical procedures that demonstrate the ability to apply a body of rules, regulations, directives, or laws and involve the routine use of specialized terminology and automated software and equipment for word processing, data entry or report generation.<br>
<br>
Note: Pay setting above the step 25 may only be considered for individuals with prior federal experience using the highest previous rate (HPR) policy.<br>
<br>
<b>PREFERRED SKILLS AND EXPERIENCE:
</b><ul><li>Prior work or intern experience in a court, legal, or government work environment.</li>
<li>Prior work or intern experience involving the federal judiciary's CM/ECF system.</li>
<li>Prior work experience (including internships or volunteer work) in a public customer service-related role (e.g., public reception, public interaction, telephone answering, client interaction).</li>
<li>Prior work or academic experience using the Microsoft 365 Office Suite, including Word, Excel, PowerPoint, SharePoint, and Teams.</li>
<li>Prior experience with data quality review, records management, process improvement, or operational reporting.</li>
</ul>
<p></p><div><h3 class="jobSectionHeader"><b>Education</b></h3>
<p>At a minimum, candidates must possess a high school diploma or equivalency.
</p></div><div><h3 class="jobSectionHeader"><b>Additional information</b></h3>
<p></p><div><div><ul><li>For in-person interviews, candidates must travel at their own expense.</li>
<li>More than one position may be filled from this vacancy announcement.</li>
<li>The court reserves the right to modify the conditions of this announcement, commence interviews immediately, withdraw the announcement, or fill the position at any time, any of which actions may occur without notice.</li>
<li>The position will report to downtown Washington, DC; however, limited telework may be available on an ad hoc basis and/or according to agency policy. Employees of the United States Court of Appeals for the Federal Circuit are excepted service, at-will appointments. Federal government civil service classifications or regulations do not apply.</li>
<li>This position is subject to Electronic Funds Transfer (EFT) for payroll deposit.</li>
<li>For full posting, please visit https://www.cafc.uscourts.gov/wp-content/uploads/HR/JobAnnouncements/CAFC-26-07-CaseManagementSpecialist.pdf.</li>
</ul><b><i>The U.S. Court of Appeals for the Federal Circuit is an Equal Opportunity Employer.</i></b></div></div><br>
<p></p>
<p>Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.</p>
</div><div><div><div><div><div><h1 class="jobSectionHeader"><p>Benefits</p></h1></div></div><div>
<p>The candidate selected for this position will be eligible for a generous federal employee benefits package which includes:
</p><ul>
<li>Paid vacation and sick leave, paid parental leave, and 11 paid federal holidays per year.</li>
<li>Optional participation in Federal Employees Health Benefits plans (health, dental and vision); Federal Employees Group Life Insurance; Flexible Benefits Program.</li>
<li>Public transportation subsidy, on-site fitness center, Employee Assistance Program (EAP).</li>
<li>Participation in the Federal Employees Retirement System (FERS). Optional participation in Thrift Savings Plan (up to 5% employer matched contributions).</li>
<li>Public Service Loan Forgiveness program pursuant to the term of the (PSLF) program.</li>
</ul><p></p>
<p>Review our benefits</p></div></div></div></div></div>
<br><div><h2 class="jobSectionHeader"><b>How you will be evaluated</b></h2>
<p>You will be evaluated for this job based on how well you meet the qualifications above.</p>
<p>Applicants will be evaluated based upon review of their qualifications and the application package.</p></div>
<br><div><div><h2 class="jobSectionHeader"><b>Required Documents</b></h2>
</div><p></p><div><ul><li>Cover letter of no more than two pages describing the required knowledge, skills, abilities, and or experience (described above) that would make the applicant well qualified to fill this position.</li></ul>
<ul><li>R&eacute;sum&eacute; outlining educational background, employment history, and other relevant information.</li></ul>
<ul><li>A copy of academic transcripts (unofficial or official).</li></ul>
<ul><li>Completion of online AO-78, Federal Judicial Branch Application for Employment.
</li></ul><ul><li>Completion of the online aptitude and personality tests.</li></ul>
</div>See 'How to Apply' for instructions.<br>
<p></p>
<div><h3 class="jobSectionHeader"><b>If you are relying on your education to meet qualification requirements:
</b></h3><p>Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
</p><p>Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.</p></div></div>
<br><div><div><h2 class="jobSectionHeader"><b>How to Apply</b></h2>
</div><div><div><p>To be considered, application packages must include:
</p><div>
<ul><li>Cover letter of no more than two pages describing the required knowledge, skills, abilities, and or experience (described above) that would make the applicant well qualified to fill this position.</li></ul>
<ul><li>R&eacute;sum&eacute; outlining educational background, employment history, and other relevant information.</li></ul>
<ul><li>A copy of academic transcripts (unofficial or official).</li></ul>
<ul><li>Completion of online AO-78, Federal Judicial Branch Application for Employment.
</li></ul><ul><li>Completion of the online aptitude and personality tests.</li></ul>
</div>
<br>
Once you have the cover letter and r&eacute;sum&eacute; files (items 1 and 2 above) readily accessible in PDF format, follow the below link to submit your files and complete the online AO-78 and online tests (items 3 and 4 above): https://www.ondemandassessment.com/o/JB-LA7LP0YPO/landing?u=1142493.<br>
<br>
Applicants who require an exception to the online application may contact Human Resources to request an alternate method using the following email: hr@cafc.uscourts.gov. Applications submitted to this email address will not be reviewed.</div><p></p><p><br>
</p></div>
<div><h3 class="jobSectionHeader"><b>Agency contact information</b></h3>
 <div>Human Resources
</div><div><div><div>Email</div>
<div>HR@cafc.uscourts.gov
</div></div><div><div>Address</div>
<div><div><i>US Court of Appeals for the Federal Circuit</i><br>
<i>717 Madison Place, N.W.</i><br>
<i>Suite 410
</i><br>
<i>Human Resources
</i><br>
<i>Washington, DC 20439</i><br>
<i>US
</i></div></div></div></div></div><h3 class="jobSectionHeader"><b>Next steps</b></h3>
<div><div><p>Only those applicants selected for an interview will be contacted.</p></div></div></div><p></p>
<br><div><div><h2 class="jobSectionHeader"><b>Overview</b></h2>
</div><div><div>Accepting applications</div>
<div><div>Open &amp; closing dates</div>
 <div>04/10/2026 to 07/01/2026
</div></div><div><div>Salary</div>
<div>$51,146 - $91,839 per year
<p>Salary determined by qualifications and experience as outlined below under &quot;Required Qualifications&quot;.</p>
</div></div><div><div>Pay scale &amp; grade</div>
<div>CL 24 - 25</div>
</div><div><div>Location</div>
<div>Few vacancies in the following location:</div>
 <div><div><div><div>Washington, DC
</div></div></div></div></div><div></div><div><div>Remote job</div>
<div>No</div>
</div><div><div>Telework eligible</div>
<div>Yes&mdash;as determined by the agency policy.</div>
</div><div><div>Travel Required</div>
<div>Not required</div>
</div><div><div>Relocation expenses reimbursed</div>
<div>No
</div></div><div><div>Appointment type</div>
<div>Permanent</div>
</div><div><div>Work schedule</div>
<div>Full-time</div>
</div><div><div>Service</div>
<div>Excepted</div>
</div><div><div>Promotion potential</div>
<div>26 - Promotion up to the Case Management Analyst CL 26 may occur without further posting or competition.
</div></div><div><div>Job family (Series)</div>
<ul><li>0101 Social Science
</li></ul></div><div><div>Supervisory status</div>
<div>No</div>
</div><div><div>Security clearance</div>
<div>Other</div>
</div><div><div>Drug test</div>
<div>No</div>
</div><div><div>Financial disclosure</div>
<div>No</div>
</div><div><div>Bargaining unit status</div>
<div>No</div>
</div><div></div><div><div>Announcement number</div>
<div>CAFC-26-07</div>
</div><div><div>Control number</div>
<div>864798500</div></div></div></div>

Case Management Specialist

Children's National Hospital

<div></div><div><div><b>Description</b><div></div><p><br>
The Case Manager Hybrid I/II will provide case management services to patients and their families or caregivers. Assist with assessment, participate in planning and implementation of intervention and ensure follow-up and coordination of services. Engage in outreach activities in the community. Assist with administrative tasks, as needed. All nursing practice is based on the legal scope of practice, national and specialty nursing standards,<br>
Children's National Policies and Procedures, and in accordance with all applicable laws and regulations. The Professional Model of Care requires<br>
registered professional nurses to be responsible and accountable for their own practice. Children's National supports the development of RN<br>
relationships within the community; specifically those relationships associated with the health and well being of the community at large.</p><div><br>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
Minimum Education</b><br>
Bachelor's Degree (Required)<br>
Master's Degree (Preferred)<br>
<br>
<b>Minimum Work Experience</b><br>
5 years' experience with at least three in an acute setting (Required)<br>
<br>
<b>Required Licenses and Certifications</b><br>
Registered Nurse in District of Columbia (Required)<br>
Current certification in Case Management or Utilization Management (Preferred)<br>
<br>
<b>Functional Accountabilities</b><br>
<b>Professional Practice/Research</b><br>
<br>
Participate in Shared Leadership.</p><ul><li>
Contribute to the MAGNET Journey of Children&rsquo;s National.</li></ul><ul><li>
Ensure nursing practice is based on evidence of best practice.</li></ul><ul><li>
Accountable to participate in the Nursing Division&rsquo;s Performance Improvement process (division or unit level).</li></ul><ul><li>
Participate in community activities.</li></ul><p><b>
Patient Resource Services</b></p><br>
<ul><li>
Communicate denials, high risk, or changes in level of care using accepted processes to limit financial risk to CNMC and patients&rsquo; families.</li></ul><ul><li>
Navigate internal and external systems to accurately identify or secure payers and link patients to needed services.</li></ul><p><b>
Discharge Transitional Plan of Care</b></p><br>
<ul><li>
Define discharge and transitional care criteria with the healthcare team to facilitate efficient care transitions.</li></ul><ul><li>
Conduct an initial assessment of patient and family to identify potential discharge barriers and needs in accordance with departmental and regulatory requirements.</li></ul><ul><li>
Develop and implement a plan of care and make referrals based on a needs assessment and available resources in conjunction with care team members.</li></ul><ul><li>
Transition care to external providers and services to achieve quality outcomes for patient and family .</li></ul><ul><li>
Provide clinical reviews to third party payers using nationally recognized criteria and validate authorization or denial of services and</li></ul><ul><li>
document appropriately in ST AR.</li></ul><p><b>
Documentation</b></p><br>
<ul><li>
Document according to departmental policy.</li></ul><p></p><div><br>
</div></div><div><b>
Primary Location</b><b>:</b> District of Columbia-Washington</div><div><b>
Work Locations</b><b>:</b> Rehab and Specialized Care 1731 Bunker Hill Road NE Washington 20017</div><div><b>
Job</b><b>:</b> Nursing</div><div><b>
Organization</b><b>:</b> Finance</div><div><b>
Position Status</b><b>:</b> R (Regular) - FT - Full-Time</div><div><b>
Shift</b><b>:</b> Day</div><div><b>
Work Schedule</b><b>:</b> M-F 0830-5pm Rotating Weekend on call</div><div><b>
Job Posting</b><b>:</b> Apr 10, 2026, 2:46:33 PM</div><div><b>
Full-Time Salary Range</b><b>:</b> 75545.6 - 125923.2</div></div>

Case Manager Hybrid I/II

United States Postal Service

<p>This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being</p><p>invited to take the exam. Examining will continue until capacity has been reached.</p><p>Job Title</p><p>AUTOMOTIVE TECHNICIAN</p><p>Facility Location</p><p>WASHINGTON DC VMF</p><p>900 BRENTWOOD ROAD NE</p><p>WASHINGTON, DC 20066</p><p>CONTACT INFORMATION: Local Services Maryland District | Localservicesmarylanddistrict@usps.gov | HR Local Services</p><p>Position Information</p><p>TITLE: AUTOMOTIVE TECHNICIAN</p><p>FLSA Designation: Non-Exempt</p><p>Occupation Code: 5823-0001</p><p>Non-Scheduled Days: Sunday, Monday</p><p>Hours: 0600 - 1430</p><p>DRIVING REQUIRED: Applicants must have a valid state driver&rsquo;s license, a safe driving record, and at least two years of</p><p>unsupervised experience driving passenger cars or larger. The driving must have taken place in the U.S. or its possessions</p><p>or territories or in U.S. military installations worldwide.</p><p>Must be able to communicate in and understand the English language with or without a reasonable disability accommodation</p><p>under the Rehabilitation Act.</p><p>Postal Service employment is conditional upon your meeting medical suitability, general eligibility and suitability, and</p><p>background check requirements. Therefore, if you receive a job offer, note that it will be conditional upon you meeting these</p><p>requirements, even if you are allowed to begin working first.</p><p>SALARY RANGE: Starting annual salary $63,658 paid bi-weekly</p><p>FINANCE NUMBER: 230381</p><p>BENEFIT INFORMATION: This is a career position which offers excellent benefits. Newly hired employees are covered by</p><p>the Federal Employees Retirement System (FERS). Upon hire, employees are eligible to contribute into the Thrift Savings</p><p>Plan (TSP) which is similar to 401(k) plans. We also offer the option to enroll into the Postal Service Health Benefits (PSHB)</p><p>program as well as the Federal Employees Group Life Insurance (FEGLI). Dental, Vision and Long-Term Care Insurance</p><p>Programs as well as Flexible Spending Program to cover eligible out-of-pocket health care and dependent care (day care)</p><p>expenses are also available. We offer eleven paid federal holidays as well as accrued vacation and sick leave.</p><p>Persons Eligible to Apply</p><p>All U.S. Citizens, lawful permanent resident aliens, citizens of American Samoa or other territory owing permanent allegiance</p><p>to the United States. Applicants entitled to veterans&rsquo; preference and/or covered by the Veterans Employment Opportunity</p><p>Act may apply for any posted position. Applicants must apply online at www.usps.com/careers to be considered for this</p><p>employment opportunity. You must have a valid email address to apply as communication regarding employment</p><p>opportunities, examinations (when applicable), and background checks will be sent by email. Please add the following email</p><p>domain addresses to your contact list to allow all correspondence to be received - @usps.gov; @psionline.com;</p><p>@geninfo.com; @uspis.gov. EXAM: If an exam is required and you are invited to take the test, instructions regarding the</p><p>exam process will be sent to you via email. Please ensure you can receive email messages from our test vendor and follow</p><p>instructions carefully so you can be considered for this employment opportunity. SCREENINGS: You may receive multiple</p><p>requests for background checks in regards to this employment opportunity. Respond to all requests quickly as we anticipate</p><p>filling our vacancies quickly and nonresponses may result in disqualification for this opportunity.</p><p>Background Check</p><p>The Inspection Service criminal background check is conducted using United States information resources only (e.g., FBI</p><p>fingerprint check, state and county checks). A criminal background check involves a 5-year inquiry for any location where</p><p>the individual has resided, worked or gone to school within the United States or its territories. As a result of this limitation,</p><p>the criminal background checks of individuals who have not resided in the United States or its territories for the preceding</p><p>5-years may not be considered complete. The Inspection Service may be able to process inquiries for U.S. Citizens only,</p><p>but only if their time spent out of the country was spent as: a trailing spouse or dependent of someone working for the U.S.</p><p>government (military or civilian), a missionary, a student attending school in a foreign country, a Peace Corps participant, or</p><p>as an employee of a U.S.-based employer/company. If the Inspection Service is unable to perform a complete background</p><p>check because of residency outside the United States, such individuals will be ineligible for Postal employment.</p><p>Functional Purpose</p><p>Performs routine and complex repairs and maintenance on all types of motor vehicles used in the postal fleet; troubleshoots</p><p>and diagnoses more complex vehicle malfunctions using a variety of computerized test equipment; may provide assistance to</p><p>lower level employees.</p><p>DUTIES AND RESPONSIBILITIES</p><p>1. Diagnoses operating difficulties on a variety of vehicles and performs operational checks on engines; its major supporting</p><p>systems, parts, components, assemblies; including emissions systems, electrical, computer and electronic controlled</p><p>components.</p><p>2. Performs various computerized and electronic diagnostic tests using specialized equipment; interprets trouble codes and</p><p>other information from electronic scanners and test analyzers; uses reference materials such as service manuals and wiring</p><p>schematics to determine operational difficulties, drivability problems and evaluates performance efficiency.</p><p>3. Conducts visual and auditory vehicle inspections, road calls and road tests before and after maintenance and repairs;</p><p>annotates vehicle problems on work orders.</p><p>4. Provides technical guidance and instructions to mechanics and technicians on more difficult repairs and in the use of</p><p>specialized computer-aided diagnostic equipment.</p><p>5. Performs maintenance and repairs resulting from normal preventive maintenance inspections.</p><p>6. Prepares and updates vehicle records, maintains vehicle records; annotates labor time, parts and/or equipment and other</p><p>pertinent data on work orders.</p><p>7. Performs engine tune-ups; removes, replaces, adjusts, cleans parts, components, assemblies and accessories; uses a</p><p>variety of specialized test equipment to adjust systems and components to prescribed operating tolerances.</p><p>8. Troubleshoots malfunctioning vehicles resulting from road calls and identifies improperly functioning part(s) and repairs or</p><p>replaces.</p><p>9. Repairs and replaces major components including transmissions, differentials, brake systems, power assist units, steering</p><p>and suspension assemblies.</p><p>10. Performs other job related duties and responsibilities in support of primary duties.</p><p>11. Follows all established safety practices and procedures; complies with all postal, local, state and federal environmental</p><p>regulations and policies.</p><p>SUPERVISION</p><p>Manager, Vehicle Maintenance; Supervisor, Vehicle Maintenance; or other designated supervisor.</p><p>The United States Postal Service has the following excellent and challenging employment opportunity for highly motivated</p><p>and innovative individuals. Successful candidates must demonstrate through a combination of education, training, and</p><p>experience the following requirements:</p><p>Requirements</p><p>1. BARGAINING UNIT QUALIFICATION STANDARD 5823c (5823-0001)</p><p>AUTOMOTIVE TECHNICIAN</p><p>DOCUMENT DATE: June 11, 2022</p><p>FUNCTION:</p><p>Performs routine and complex repairs and maintenance on all types of motor vehicles used in the postal fleet; troubleshoots</p><p>and diagnoses more complex vehicle malfunctions using a variety of computerized test equipment; may provide assistance to</p><p>lower level employees.</p><p>DESCRIPTION OF WORK:</p><p>See the Standard Position Descriptions for the Occupation Codes given above.</p><p>REQUIREMENTS:</p><p>This section is composed of the Knowledge, Skills, and Abilities which are required to satisfactorily perform the tasks of the</p><p>position. Knowledge of electrical/ignition systems refers to the terminology characteristics, and operation of such components</p><p>as alternators, batteries, voltage regulators, starter motors, ignition and lighting systems, indicating devices, electronic</p><p>computer enhanced components, sensors, and starting aids.</p><p>Knowledge of automotive fuel systems refers to the terminology, characteristics, and operation of fuel delivery systems, and</p><p>related assemblies, such as fuel pumps, turbochargers, superchargers, inter- coolers, fuel injectors, and the interface of the</p><p>fuel system with electronic controls.</p><p>Knowledge of automotive emission control systems refers to the terminology characteristics, and operation of emission</p><p>control systems as they relate to overall engine operation and performance specifications and conformance to environmental</p><p>quality regulations.</p><p>Knowledge of engine systems refers to the terminology, characteristics, and operation of engine valves, piston assemblies,</p><p>engine bearings, cylinders, cylinder heads, cylinder blocks, crankshaft assemblies, compression ignition, and cooling system.</p><p>Knowledge of automotive power train systems refers to the terminology, characteristics, and operation of such components</p><p>as clutches, universal joints, manual and computer enhanced automatic transmission systems, differentials, and drive axles.</p><p>Knowledge of automotive suspension systems refers to the terminology, characteristics, and operation of standard and</p><p>computerized/air- controlled suspension, and standard and power assisted steering, as well as wheel alignment systems and</p><p>steering geometry.</p><p>Knowledge of automotive braking systems refers to the terminology, characteristics, and operation of air and hydraulically</p><p>actuated braking components such as cylinders, valves, linkage, calipers, sensors and control modules and anti-lock brake</p><p>systems.</p><p>Ability to use technical reference materials and technical manuals refers to reading, comprehending, and interpreting</p><p>technical information, such as illustrated parts breakdown, checklists, flow charts, electronic media, and schematics.</p><p>Ability to troubleshoot and diagnose malfunctions in automotive components or systems refers to a proficiency in observing,</p><p>testing, analyzing, and isolating sources of trouble in automotive systems or their components, such as electrical/electronic</p><p>systems, engine, power train, fuel delivery, and suspension and braking systems through the use of appropriate automotive</p><p>test equipment.</p><p>Ability to use automotive test equipment refers to the knowledge of, and proficiency with, various types of electrical/electronic</p><p>diagnostic test equipment, such as voltage/amperage testers (VAT), multimeters (VOM), test lights, scanners, gas analyzers,</p><p>etc.</p><p>Ability to use mechanical test equipment and hand tools refers to the knowledge of, and proficiency with, various types of</p><p>mechanical diagnostic test equipment and hand tools, such as micrometers, calipers, pressure gauges, etc.</p><p>Ability to make minor repairs to automotive components or systems refers to a proficiency in replacing parts or making</p><p>adjustments to automotive systems or their components, such as electrical/ignition, emissions, fuel delivery, engine,</p><p>suspensions, power train, braking systems, intake, exhaust, and starting aids.</p><p>Ability to make major repairs to automotive components or systems refers to a proficiency in overhauling or rebuilding</p><p>automotive systems or their components, such as power train, engine, fuel delivery, suspension, and braking systems.</p><p>EXAMINATION REQUIREMENTS:</p><p>Applicants must successfully complete Postal Service Test 943 and Test 944, to demonstrate their knowledge and ability to</p><p>troubleshoot, diagnose, and make minor and major repairs to automotive systems.</p><p>Effective June 11, 2022, Exam 941 Automotive Bench Test is suspended until further notice.</p><p>PHYSICAL REQUIREMENTS:</p><p>Applicants must be physically able to efficiently perform the duties of the position.</p><p>TRAINING REQUIREMENTS:</p><p>Applicants who qualify under this standard may be required to satisfactorily complete a prescribed training course(s) prior to</p><p>reassignment or promotion.</p><p>ADDITIONAL PROVISIONS:</p><p>At the time of appointment, applicants must have a valid driver's license from the state in which they live. Applicants must</p><p>also demonstrate and maintain a safe driving record. Applicants selected under this qualification standard must successfully</p><p>complete the required Vehicle Familiarization and Safe Operation training, including demonstration of the ability to safely</p><p>drive a vehicle of the type used on the job.</p><p>Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service's requirement</p><p>to be drug free. Applicants must also be a U.S. citizen or have permanent resident alien status.</p><p>IMPORTANT INFORMATION:</p><p>Applications must be submitted by 11:59 p.m., Central Time, of the posting's closing date. Applicants claiming veterans'</p><p>preference must attach a copy of member copy 4 (only) of Certificate of Release or Discharge from Active Duty (DD Form</p><p>214) or other proof of eligibility if claiming 10-point veterans' preference. The United States Postal Service (USPS) is an</p><p>equal opportunity employer. The USPS provides reasonable accommodation for any part of the application, interview, and/or</p><p>selection process, please make your request to the examiner, selecting official or local manager of Human Resources. This</p><p>request can also be made by someone on your behalf. Explain the nature of your limitations and the accommodation</p><p>needed. The decision on granting reasonable accommodation will be on a case-by-case basis.</p><p>The Fair Chance to Compete for Jobs Act of 2019 (Fair Chance Act) prohibits the Postal Service from inquiring into the</p><p>criminal history of applicants before a conditional offer of employment has been made and sets out penalties for individual</p><p>employees who violate the law. An applicant who feels their rights under this federal law have been violated has 30 days</p><p>from the date of the alleged violation to file a complaint with the Postal Service at FairChanceActSupport@usps.gov. Further</p><p>information can be found at www.usps.com.</p><p>SPECIAL NOTE: Current career Postal Service employees are ineligible to apply to this posting.</p><p>Job Type: Full-time</p><p>Pay: From $65,686.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Employee discount</li><li>Health insurance</li><li>On-the-job training</li></ul><p>Work Location: In person</p>

Automotive Technician

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