customer support specialist, spend Jobs in California

customer support specialist, spend

technical support specialist, it-apps Jobs in California

technical support specialist, it-apps

technical support specialist it apps

Rippling

<div>
 
 About Rippling
 
 
 
 Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.
 
 
 Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365&mdash;all within 90 seconds.
 
 
 Based in San Francisco, CA, Rippling has raised $1.4B+ from the world&rsquo;s top investors&mdash;including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock&mdash;and was named one of America's best startup employers by Forbes.
 
 
 We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.
 
 
 
 About The Team
 
 
 
 The Customer Support team at Rippling is a dedicated group of professionals committed to ensuring that our customers have a seamless experience with our robust Finance, HR, and IT platform. Our team provides expert guidance and swift resolutions to any technical challenges or inquiries that our customers have. We pride ourselves on our customer-centric approach, offering support to businesses across various time zones and ensuring help is always available when needed.
 
 
 Our team is composed of individuals with diverse backgrounds and expertise, all united by a shared passion for problem-solving and continuous learning. We foster a collaborative and supportive environment where team members are encouraged to share insights and innovate solutions to enhance customer satisfaction. Additionally, our team is driven by a commitment to personal and professional growth, with ongoing training and development opportunities to ensure we stay adept with the latest features and updates in our platform.
 
 
 
 About The Role
 
 
 
 We are building a world-class Support team - committed to helping customers realize the full potential of Rippling. Team members focus on getting our customers back on course when challenges arise and contribute to internal discussions around product enhancements. Our team supports the Spend Management Platform including corporate cards, bill pay, expenses, and global spend.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 "Become a product expert on Rippling&rsquo;s Spend Management and Finance modules. Maintain a high level of product knowledge to provide accurate information and assistance to both customers and your colleagues
 </li>
 <li>
 Support customers with spend workflows including expense submissions, reimbursements, vendor payments, and invoice management.
 </li>
 <li>
 Troubleshoot integration and data-sync issues with QuickBooks Online, NetSuite, and Xero.
 </li>
 <li>
 Identify and escalate bugs or edge cases to Product and Engineering, providing detailed context for improvement.
 </li>
 <li>
 Partner cross-functionally with Finance Ops, Payments, and Accounting teams to streamline issue resolution.
 </li>
 <li>
 Consistently deliver high-quality, empathetic support experiences and contribute to customer satisfaction metrics.
 </li>
 <li>
 Take charge of customer issues from start to finish - while working in a dynamic and fast-paced environment
 </li>
 <li>
 Respond promptly and professionally to customer inquiries via email, chat, or video conferencing
 </li>
 <li>
 Resolve product or service issues by understanding the customer's complaint, determining the cause of the problem, selecting and explaining the best solution, and following up to ensure resolution.
 </li>
 <li>
 Document and track customer interactions, transactions, comments, and complaints using the company's CRM system
 </li>
 <li>
 Gather customer feedback and work directly with Product and Engineering teams to share insights to help improve products and services.
 </li>
 <li>
 Stay up-to-date with company policies, procedures, and product updates to provide accurate and consistent information to customers
 </li>
 <li>
 Work well under time constraints and meet schedules; at times with unexpected deadlines, to ensure client&rsquo;s needs are met.
 </li>
 <li>
 Deliver exceptional service and ensure customer satisfaction by going the extra mile in every interaction.
 
 
 </li>
 </ul>
 
 What You Will Need
 
 
 
 <ul>
 <li>
 Bachelor's degree
 </li>
 <li>
 1-4 years of customer support experience in expense and spend management domain and should have:
 </li>
 <li>
 Hands-on experience or familiarity with QuickBooks Online (QBO), NetSuite, Concur and Expense management softwares
 </li>
 <li>
 Understanding of US banking processes, credit card systems, and expense management workflows
 </li>
 <li>
 Prior experience supporting finance, accounting, or expense management software.
 </li>
 <li>
 Demonstrated experience in problem-solving, troubleshooting a SaaS product with attention to detail
 </li>
 <li>
 Time management skills and ability to prioritize
 </li>
 <li>
 Excellent communication skills, both written and verbal (in English)
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accommodations@rippling.com.
 
 
 Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
 
 
 
 
 This position is a non-exempt, full-time, hourly position with eligibility for overtime
 
 
 
 
 The pay range for this role is:
 
 
 23.49 USD per hour (US Tier 2)
 
 
 22.19 USD per hour (US Tier 3)
 
 
</div>

Customer Support Specialist, Spend

Supportiv

<div>
 
 
 What&rsquo;s Supportiv?
 
 
 
 
 Supportiv is a peer-to-peer mental/emotional wellbeing and resource navigation platform that provides real-time support for everyday life struggles, 24/7/365, at 1/6 the cost of therapy, ensuring true accessibility.
 
 
 
 
 Our multi-patented process matches users in seconds to dynamically-formed, real-time moderated small peer group live chats (max. 5 users) based on their natural-language-expressed needs. As conversations unfold, we intelligently refine our understanding of users&rsquo; needs and, in real time, precisely match users with the most relevant and helpful resources and services using retrieval systems and adaptive agentic flows.
 
 
 
 
 Supportiv empowers users to cope, problem-solve, and heal in a highly user-friendly and practical way by harnessing advanced AI and NLP techniques, while preserving genuine human connection.
 
 
 
 
 We serve top employers and health plans, including two Fortune 10 companies. 92% of users rate their experience 4 or 5/5 stars, and we deliver clinical-grade outcomes unmatched in the industry.
 
 
 
 
 
 
 
 The Role
 
 
 
 
 As Head of Engineering, you will own the technology strategy and execution for a platform that handles sensitive mental health data at scale. You'll lead a team of 8+ engineers across our core platform, AI/ML systems, and infrastructure, setting the bar for security, compliance, reliability, and responsible AI in healthcare. You'll partner closely with our Founder, Clinical, Security, and Customer Success teams to scale Supportiv into its next chapter of larger enterprise and health plan deployments, direct to consumer marketplaces, and more sophisticated LLM-driven experiences.
 
 
 
 
 This role is highly customer-facing. You will represent Supportiv's engineering and security posture directly to enterprise customers, health plans, and partners, leading technical reviews, security and compliance conversations, and architectural discussions throughout the sales and renewal cycles.
 
 
 
 
 This is a rare opportunity to shape the engineering culture and architecture of a company sitting at the intersection of healthcare, mental health, and applied AI, where every line of code directly impacts whether someone gets the emotional support they need.
 
 
 
 
 
 
 
 You
 
 
 <ul>
 <li>
 
 Hands-on engineering leader with deep technical credibility and a builder's mindset
 
 </li>
 <li>
 
 Passionate about healthcare and the responsible use of AI to improve human lives
 
 </li>
 <li>
 
 Operate with a security-first mindset and treat HIPAA, SOC 2, and FedRAMP not as checkboxes but as core engineering disciplines
 
 </li>
 <li>
 
 Able to translate fuzzy business and clinical requirements into crisp engineering roadmaps and product specs
 
 </li>
 <li>
 
 Exceptional communicator, comfortable in the room with Fortune 10 customers, health plan security teams, clinicians, and engineers
 
 </li>
 <li>
 
 Strong recruiter, mentor, and coach who elevates everyone around you
 
 </li>
 <li>
 
 &nbsp;Bias toward action and comfortable making high-stakes calls with incomplete information
 
 </li>
 <li>
 
 &nbsp;Excited to roll up your sleeves on architecture, code review, and incident response, not just slides and status reports
 
 </li>
 </ul>
 
 
 
 
 
 Your Experience
 
 
 
 
 
 
 
 Leadership &amp; Scale
 
 
 <ul>
 <li>
 
 10+ years of software engineering experience, with 5+ years in engineering leadership roles
 
 </li>
 <li>
 
 5+ years leading engineering at a digital health, behavioral health, mental health, or other healthcare technology company (required)
 
 </li>
 <li>
 
 &nbsp;Hands-on experience selling into or integrating with health plans and Fortune 500 employers, including leading technical reviews, responding to security questionnaires, and supporting enterprise procurement and renewal cycles&nbsp;
 
 </li>
 <li>
 
 Experience managing multinational engineering teams of 8 to 15, including managing managers and tech leads distributed across US, EU, and Global
 
 </li>
 <li>
 
 Strong track record of partnering with Product to author detailed product specs, technical design docs, and PRDs, translating clinical and business requirements into clear, actionable engineering work
 
 </li>
 <li>
 
 &nbsp;Analytical, experiment-driven approach to product and engineering development: defines clear success criteria up front, establishes meaningful KPIs, instruments, and monitors them continuously, and tracks ROI across initiatives
 
 </li>
 <li>
 
 Track record of hiring, developing, and retaining high-performing engineers in a remote-first environment
 
 </li>
 <li>
 
 Exceptional written and verbal communication skills, comfortable presenting to executive buyers, clinicians, and security teams, and representing engineering as the technical face of the company
 
 </li>
 </ul>
 
 
 
 
 
 Security &amp; Compliance
 
 
 <ul>
 <li>
 
 Deep, hands-on experience operating HIPAA-compliant systems handling PHI at scale
 
 </li>
 <li>
 
 Led or co-led regular pentesting and SOC 2 (Type II) audits end-to-end
 
 </li>
 <li>
 
 Familiarity with FedRAMP (Moderate or High) requirements and/or experience preparing an organization for FedRAMP authorization
 
 </li>
 <li>
 
 Experience designing and operating authenticated user-facing experiences in healthcare
 
 </li>
 <li>
 
 Fluent in modern authentication and authorization
 
 </li>
 <li>
 
 Proven experience implementing security controls: encryption at rest and in transit, key management, least-privilege IAM, audit logging, MFA, secrets management, vulnerability management, and incident response
 
 </li>
 <li>
 
 Experience owning disaster recovery and business continuity, including RPO/RTO planning, backup and restore testing, and multi-region failover for healthcare workloads
 
 </li>
 <li>
 
 Experience with threat modeling, penetration testing programs, Business Associate Agreements (BAAs), and vendor risk management
 
 </li>
 <li>
 
 Comfortable owning the security and compliance relationship with enterprise and health plan customers through procurement and audit cycles
 
 </li>
 </ul>
 
 
 
 
 
 AI/ML &amp; Data Science
 
 
 <ul>
 <li>
 
 Strong technical understanding of modern ML and NLP, including LLMs, RAG, agentic workflows, fine-tuning, evaluations, and guardrails
 
 </li>
 <li>
 
 Experience partnering with ML/AI teams to take models from prototype to production, including training pipelines, model registries, inference, monitoring, drift detection, and safety evaluations
 
 </li>
 <li>
 
 Working knowledge of MLOps tooling, with hands-on familiarity running ML workloads on Kubernetes and using MLFlow for experiment tracking and model lifecycle management
 
 </li>
 <li>
 
 Comfortable reasoning about AI safety, clinical accuracy, hallucination mitigation, and responsible AI in a behavioral health context
 
 </li>
 <li>
 
 Experience enabling data science and analytics teams with a modern data stack (BigQuery, Looker, and product analytics)
 
 </li>
 </ul>
 
 
 
 
 
 Platform &amp; Infrastructure
 
 
 <ul>
 <li>
 
 Proven experience managing cloud infrastructure (AWS, GCP) at scale, including system architecture, cost observability, workload rightsizing, and budget guardrails across engineering teams.
 
 </li>
 <li>
 
 Strong fundamentals in distributed systems, real-time messaging, API design, data modeling, websockets
 
 </li>
 <li>
 
 Strong understanding of Kubernetes, Terraform/IaC, CI/CD, and observability (metrics, logs, traces, on-call)
 
 </li>
 <li>
 
 Fluency in Python and modern backend stacks
 
 </li>
 </ul>
 
 
 
 
 
 Education
 
 
 <ul>
 <li>
 
 Bachelor's degree in Computer Science or a related technical field required; Master's or advanced degree preferred
 
 </li>
 </ul>
 
 
 
 
 
 Bonus Points
 
 
 <ul>
 <li>
 
 Experience integrating with federal or state agencies (e.g., Medicaid, Medicare, VA)
 
 </li>
 <li>
 
 Published work, open source contributions, or patents in AI/ML, security, or health tech
 
 </li>
 </ul>
 
 
 
 
 
 Compensation &amp; Benefits
 
 
 <ul>
 <li>
 
 Fully remote, location-agnostic within US time zones
 
 </li>
 <li>
 
 Target base salary range:
 
 
 $205K-$225K
 
 </li>
 <li>
 
 Meaningful equity in a VC-backed, revenue-generating, self-sustaining startup
 
 </li>
 <li>
 
 Comprehensive health benefits including vision and dental
 
 </li>
 <li>
 
 401k with vested match for full-time, US-based employees
 
 </li>
 <li>
 
 Generous PTO and company-wide breaks
 
 </li>
 <li>
 
 In-person team gatherings focused on collaboration and team building
 
 </li>
 </ul>
 
 
 
 
 
 Interview Process
 
 
 <ul>
 <li>
 
 [30 min] Initial screen
 
 </li>
 <li>
 
 [45 min] Security, compliance &amp; healthcare depth interview
 
 </li>
 <li>
 
 [45 min] AI/ML strategy &amp; partnership interview
 
 </li>
 <li>
 
 [60 min] Technical leadership &amp; systems design interview
 
 </li>
 <li>
 
 [45 min] Values and cultural fit interview with cross-functional partners
 
 </li>
 <li>
 
 [60 min] In-person people leadership interview with company Founder/CEO
 
 </li>
 <li>
 
 Reference checks, background check, and offer
 
 </li>
 </ul>
 
 
 
 
 
 How to Apply
 
 
 
 
 To beat the bots, we're going
 
 
 old
 
 
 
 
 school
 
 
 for applications. Email us your resume and an un-AI-generated note about why Supportiv is a fit for you to
 
 
 careers@supportiv.com
 
 
 .
 
 
 
 
 
</div>

Head of Engineering

Pyramid Consulting, Inc

<div>
 
 Immediate need for a talented
 
 Pharmacy Coordinator.
 
 This is a
 
 06+ months contract
 
 opportunity with long-term potential and is located in
 
 California(Remote).
 
 Please review the job description below and contact me ASAP if you are interested.
 
 
 
 
 
 
 Job ID: 26- 17241
 
 
 
 
 
 
 
 Pay Range: $20/hr - $22/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 
 Shift: Training Mon-Fri 8 am &ndash; 5 pm PST &ndash; 1 week 1on1 // Mon-Fri 8 am &ndash; 5 pm PST &ndash; No OT, holidays or weekends
 
 </li>
 <li>
 Executing administrative tasks such as faxing providers/pharmacies and tracking follow-ups
 </li>
 <li>
 Coordinating with providers, pharmacies, and members to support medication access and care gap closure
 </li>
 <li>
 Managing reporting spreadsheets and maintaining accurate documentation to support quality reporting and performance.
 </li>
 </ul>
 
 
 
 
 
 Key Requirements and Technology Experience:
 
 
 
 
 
 <ul>
 <li>
 
 Key skills; &ldquo;Member Outreach&rdquo;, "MTM", "Medication Therapy Management" , "Pharmacy Technician", "RPH"
 
 </li>
 <li>
 Ability to communicate clearly and professionally with members, providers, and pharmacies
 </li>
 <li>
 MUST have Excel experience
 </li>
 <li>
 Strong technical ability to operate and transition between multiple Windows-based systems and tools
 </li>
 <li>
 3 years of pharmacy experience, must be personable on the phone and ability to connect with members and providers, MUST HAVE EXCEL EXPERIENCE
 </li>
 <li>
 Required: high school diploma with Pharmacy Technician training in CA
 </li>
 <li>
 Required: CA Pharmacy Technician license
 </li>
 </ul>
 
 
 
 
 Our client is a leading
 
 Healthcare Industry,
 
 and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
 
 
 
 
 Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 
 
 
 
 
 By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
 
</div>

Pharmacy Coordinator

Vaco by Highspring

<div>
 
 Interim Administrative Assistant or Office Manager
 
 
 
 
 Our client, an established commercial real estate organization, is seeking an Interim Administrative Assistant / Office Manager to support day-to-day operations within a corporate office environment.
 
 
 
 This position is fully on-site in Austin, TX. This engagement has a duration of 4-5 months.
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Manage daily office operations, including facilities coordination, vendor communication, and office supplies
 </li>
 <li>
 Serve as the primary point of contact for office-related needs and requests
 </li>
 <li>
 Provide administrative support related to internal reporting and documentation
 </li>
 <li>
 Coordinate with building management, IT, and security partners as needed
 </li>
 <li>
 Support internal communications and office procedures
 </li>
 <li>
 Assist with special projects and ad hoc administrative requests
 </li>
 <li>
 Help maintain a welcoming, professional office environment for employees and visitors
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 <ul>
 <li>
 2+ years of experience as an administrative assistant, office manager, or similar support role
 </li>
 <li>
 Strong organizational skills with the ability to manage multiple priorities independently
 </li>
 <li>
 Professional communication and customer-service mindset
 </li>
 <li>
 Proficiency with Microsoft Office tools
 </li>
 <li>
 Comfortable working onsite and acting as a central office resource
 
 
 </li>
 </ul>
 
 Compensation:
 
 
 Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors, including but not limited to:
 
 <ul>
 <li>
 The individual's skill sets, experience, and training;
 </li>
 <li>
 Licensure and certifications;
 </li>
 <li>
 Office location and other geographic considerations;
 </li>
 <li>
 Other business and organizational needs.
 </li>
 </ul>
 With that said, as required by local law in geographies that require salary range disclosure, Vaco by Highspring notes that the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
 
 ?
 
 
 
 Equal Opportunity Notice
 
 
 
 Highspring LLC (d/b/a Vaco by Highspring) and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") are committed to the full inclusion of all qualified individuals and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by applicable law. The company is also committed to ensuring that persons who need them are provided with reasonable accommodations; if an accommodation is needed to participate in the job application or interview process, please contact
 
 HR@vaco.com
 
 .
 
 
 
 Vaco by Highspring also wants all applicants to know their rights that
 
 
 workplace discrimination is illegal
 
 
 .
 
 
 
 Representation Notice
 
 
 
 By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. Additionally, you agree to be included in our talent pool for future hiring for similarly qualified positions. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. Lastly, you agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
 
 
 
 
 For residents of Ontario, Canada only:
 
 to the extent the position for employment is not with Highspring or not otherwise noted as vacant above, candidate should be informed that this role is to replace a presently employed person at Vaco by Highspring's client.
 
 
 
 Privacy Notice
 
 
 
 Vaco by Highspring respects your privacy and are committed to providing transparent notice of our policies.
 
 
 <ul>
 
 <li>
 California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees
 
 
 here
 
 
 .
 </li>
 
 <li>
 Virginia residents may access our state specific policies
 
 
 here
 
 
 .
 </li>
 
 <li>
 Residents of all other states may access our policies
 
 
 here
 
 
 .
 </li>
 
 <li>
 Canadian residents may access our policies in English
 
 
 here
 
 
 and in French
 
 
 here
 
 
 .
 </li>
 
 <li>
 Residents of countries governed by GDPR and UK GDPR may access our policies
 
 
 here
 
 
 .
 </li>
 
 </ul>
 
 
 Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (
 
 https://www.highspring.com/ai-use-notices/
 
 ). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring.
 
 
 
 Pay Transparency Notice
 
 
 
 Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
 
 
 
 &middot; the individual's skill sets, experience and training;
 
 
 
 &middot; licensure and certification requirements;
 
 
 
 &middot; office location and other geographic considerations; and
 
 
 
 &middot; other business and organizational needs.
 
 
 
 With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses and/or participation in medical, dental, and vision benefits as well as the company's retirement plan (or similar retirement benefits).
 
</div>

Interim Administrative Assistant or Office Manager

Sun West Mortgage Company, Inc.

<div>
 
 
 Financial Analyst / Financial Engineer &ndash; Fintech Infrastructure (On‑Site)
 
 
 
 
 Company:
 
 Sun West Mortgage Company, Inc. | AngelAi
 
 Location:
 
 Cerritos, CA (On‑Site)
 
 Position Type:
 
 Full-Time
 
 Compensation:
 
 
 $90,000&ndash;$150,000 per year
 
 , based on experience
 
 
 
 
 
 
 
 
 
 About AngelAi &amp; Sun West
 
 
 
 You&rsquo;re not just joining a mortgage company &mdash; you&rsquo;re joining
 
 AngelAi
 
 , the high‑growth fintech innovation arm of
 
 Sun West Mortgage Company
 
 , a trusted financial leader since 1980.
 
 
 AngelAi builds
 
 emotionally intelligent AI systems
 
 and advanced financial automation platforms, including:
 
 <ul>
 <li>
 
 AngelAI
 
 &ndash; Patented AI decisioning engine
 </li>
 <li>
 
 TRU Approvals&reg;
 
 &ndash; Real-time underwriting and risk assessment
 </li>
 </ul>
 
 Your work will directly influence
 
 real-time financial intelligence, risk modeling, predictive analytics, and system optimization
 
 across a highly regulated financial environment.
 
 
 This is a rare opportunity to operate at the intersection of
 
 fintech, AI, quantitative finance, and financial engineering
 
 .
 
 
 
 
 
 
 Role Overview
 
 
 
 We are hiring
 
 Financial Analysts / Financial Engineers
 
 who think like systems architects &mdash; not traditional spreadsheet operators. This role sits at the core of our financial infrastructure, where you will engineer models, optimize financial systems, and drive high‑stakes decision automation.
 
 
 You will own a critical financial domain, build forward‑looking models, and influence how capital, risk, and operational efficiency flow through the entire Sun West platform.
 
 
 
 
 
 
 Your Mission
 
 
 
 This is a deep‑ownership, high‑impact role where you will:
 
 
 
 
 
 
 Own
 
 
 <ul>
 <li>
 A defined, mission‑critical segment of Sun West&rsquo;s financial infrastructure
 </li>
 <li>
 End‑to‑end oversight of financial systems, reporting logic, and optimization levers
 </li>
 </ul>
 
 
 
 
 
 Engineer
 
 
 <ul>
 <li>
 High‑fidelity financial models, forecasts, and predictive analytics
 </li>
 <li>
 Stress‑tested risk models and scenario simulations
 </li>
 <li>
 Scalable financial logic that integrates with AI‑driven decision engines
 </li>
 </ul>
 
 
 
 
 
 Optimize
 
 
 <ul>
 <li>
 Capital allocation, risk exposure, and operational cost structures
 </li>
 <li>
 Systemic inefficiencies across financial operations
 </li>
 <li>
 Real-time financial performance under regulatory constraints
 </li>
 </ul>
 
 You will operate like a
 
 financial systems engineer
 
 , not a historical accountant.
 
 
 
 
 
 
 Your Impact
 
 
 <ul>
 <li>
 
 Architect &amp; Own:
 
 Full responsibility for a major financial domain within Sun West&rsquo;s books
 </li>
 <li>
 
 Deploy Models:
 
 Build and maintain advanced financial models and forecasting engines
 </li>
 <li>
 
 Identify Inefficiencies:
 
 Surface optimization opportunities that materially impact profitability
 </li>
 <li>
 
 Translate Complexity:
 
 Convert legal, regulatory, and contractual language into financial logic
 </li>
 <li>
 
 Advise Leadership:
 
 Partner with AI, Engineering, and Executive teams to drive strategic decisions
 </li>
 <li>
 
 Proactively Improve Systems:
 
 Raise early warning indicators and propose actionable solutions
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Qualifications
 
 
 
 We&rsquo;re looking for individuals with
 
 intellectual intensity, analytical rigor, and a builder&rsquo;s mindset
 
 .
 
 
 
 
 
 
 Required
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 Finance, Accounting, Economics, Mathematics, or related quantitative field
 
 </li>
 <li>
 Strong command of
 
 accounting fundamentals
 
 and
 
 financial statement analysis
 
 </li>
 <li>
 Ability to interpret
 
 legal and contractual documents
 
 and translate them into financial logic
 </li>
 <li>
 A
 
 financial engineering mindset
 
 &mdash; you see finance as a system to optimize
 </li>
 <li>
 High intellectual curiosity and passion for understanding complex financial systems
 </li>
 <li>
 Comfort navigating ambiguity and high‑stakes financial structures
 </li>
 <li>
 Detail‑oriented, disciplined, and capable of independent leadership
 </li>
 </ul>
 
 
 
 
 
 Preferred
 
 
 <ul>
 <li>
 Experience in
 
 mortgage finance, fintech, financial services, or risk modeling
 
 </li>
 <li>
 Exposure to
 
 AI‑driven financial systems
 
 , automation, or quantitative modeling tools
 </li>
 </ul>
 
 
 
 
 
 Why You&rsquo;ll Love This Role
 
 
 <ul>
 <li>
 
 You&rsquo;re a Builder:
 
 You will engineer financial systems, not just report on them
 </li>
 <li>
 
 Direct Ownership:
 
 Your work directly impacts the entire Sun West financial platform
 </li>
 <li>
 
 Real Complexity:
 
 Operate in a regulated, high‑stakes financial environment
 </li>
 <li>
 
 Influence Architecture:
 
 Your models shape risk detection, system efficiency, and strategy
 </li>
 <li>
 
 Elite Collaboration:
 
 Work alongside AI, engineering, and executive leadership from day one
 </li>
 </ul>
 
 
 
 
 
 Compensation
 
 
 
 
 Salary Range:
 
 
 $90,000&ndash;$150,000 per year
 
 , depending on experience and technical depth. Additional benefits available upon request.
 
 
 
 
 
 
 Equal Opportunity Statement
 
 
 
 Sun West Mortgage Company and AngelAi are committed to building a diverse, inclusive workplace. We welcome applicants from all backgrounds.
 
 
 
 
 
 
 How to Apply
 
 
 
 Please submit your resume and a brief cover letter to :
 
 swmc.resumes@swmc.com
 
 
</div>

Financial Analyst

California Department of Forestry and Fire Protection (CAL FIRE)

<div>
 
 Equal Opportunity Employer
 
 
 
 The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
 
 
 It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
 
 
 
 Position Details
 
 
 
 
 Job Code #:
 
 
 
 JC-497984
 
 
 
 Position #(s):
 
 
 
 542-000-1670-XXX
 
 
 
 Working Title:
 
 
 
 
 Fire/EMS Dispatcher
 
 
 
 
 Classification:
 
 
 
 COMMUNICATIONS OPERATOR
 
 
 $4,690.00 - $7,306.00
 
 
 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
 
 
 
 # of Positions:
 
 
 
 Multiple
 
 
 
 Work Location:
 
 
 
 United States
 
 
 
 Telework:
 
 
 
 In Office
 
 
 
 Job Type:
 
 
 
 12 Month Limited Term - Full Time
 
 
 
 Facility:
 
 
 
 Statewide
 
 
 
 Department Information
 
 
 
 The California Department of Forestry and Fire Protection (CAL FIRE) is California's fire department and resource management agency. The organization is comprised of nearly 12,000 permanent and seasonal employees. The mission of the Department is to serve and safeguard the people and protect the property and resources of California.
 
 
 When you join CAL FIRE, you join a family of employees that function as a team. You will build trust and friendship with your co-workers, as together you respond to emergencies and challenging situations. CAL FIRE provides employees with a variety of career choices and opportunities. We hope that you will consider a rewarding and challenging career with CAL FIRE!
 
 
 
 Job Description And Duties
 
 
 
 Please see the attached duty statement for details on this postion.
 
 
 Candidate may be selected by resume review.
 
 
 
 Hires may be made in the following counties: Calaveras, Fresno, Kern, Kings, Madera, Mariposa, Merced, Monterey, Riverside, San Benito, San Diego,
 
 
 Sa
 
 
 n Luis Obispo, Santa Barbara, Stanislaus, Tuolumne, Ventura and San Bernardino.
 
 
 
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 This is a new advertisement for 2026. If you have applied previously please be sure to reapply and get an application in if you are still interested.
 
 
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 These positions are being filled Limited Term up to 24 months with the possibility of becoming Permanent.
 
 
 Applications will be processed in rounds with the following cut-off dates:
 
 
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 June 10, 2026
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 July 9, 2026
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 August 10, 2026
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 September 9, 2026
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 October 9, 2026
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 November 10, 2026
 
 
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 You will find additional information about the job in the
 
 Duty Statement
 
 .
 
 
 
 Special Requirements
 
 
 
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 The position(s) require(s) a Background Investigation be cleared prior to being hired.
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 The position(s) require(s) Medical Clearance prior to being hired.
 
 
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 TAU applicants are encouraged to apply.
 
 
 What is TAU? TAU appointments to this classification are made under temporary authorization. In accordance with the California State Constitution, no person may serve in one or more positions under a temporary appointment longer than 9 months in 12 consecutive months. Therefore, all time served in temporary appointments (for example, CAL FIRE's Firefighter I) during the 12 consecutive month period will count towards this 9 month maximum. An employee gains no status or rights as a result of the TAU appointment and an employee who has had only a TAU appointment has no reinstatement eligibility. Persons who do not possess the minimum qualifications for the classification are ineligible for appointment as a TAU.
 
 
 
 If you are offered and accept a TAU appointment, you will be required to take the next exam administered for this classification. If you do not apply to take the exam, score too low to be in a reachable rank, OR if you fail the test, your TAU appointment will be terminated within 48 hours of the exam results being released.
 
 
 
 
 Application Instructions
 
 
 
 Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
 
 
 Final Filing Date: Until Filled
 
 
 Who May Apply
 
 
 Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
 
 
 Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
 
 
 How To Apply
 
 
 Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
 
 
 Address for Mailing Application Packages
 
 
 You may submit your application and any applicable or required documents to:
 
 
 Department of Forestry &amp; Fire Protection
 
 
 CAL FIRE Southern Region Hiring
 
 
 Attn: 542-000-1670-XXX
 
 
 1234 East Shaw Avenue
 
 
 Fresno , CA 93710
 
 
 Address for Drop-Off Application Packages
 
 
 You may drop off your application and any applicable or required documents at:
 
 
 Department of Forestry &amp; Fire Protection
 
 
 CAL FIRE Southern Region Hiring
 
 
 Attn: 542-000-1670-XXX
 
 
 1234 East Shaw Avenue
 
 
 Fresno , CA 93710
 
 
 08:00 AM - 05:00 PM
 
 
 Required Application Package Documents
 
 
 The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
 
 
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 Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
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 Resume is required and must be included.
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 Other - Authorization to Release Information Form (PO-299): https://www.fire.ca.gov/-/media/D817B8E27D8049C3BC35297686467FB9
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 Other - Work location form: https://incidents.fire.ca.gov/media/xirajety/commops-wlf.pdf
 
 
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 Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
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Fire/EMS Dispatcher - JC 497984