maintenance technician

ac technician

cctv support technician

itsm developer

assistant it manager

technical support specialist

Qatar Red Crescent Society (QRCS)

<div>
 
 🎯 Job Purpose
 
 
 Provide technical support to users of IT systems within Qatar Red Crescent Society, ensuring the continuity of devices, applications, and services. The role involves installation, configuration, troubleshooting, and problem diagnosis to enhance efficiency and improve the quality of services delivered.
 
 
 🛠️ Key Responsibilities
 
 <ul>
 <li>
 Deliver technical support to all users through the approved ticketing system, ensuring timely and effective responses.
 </li>
 <li>
 Install and configure applications and software on user devices in line with organizational policies.
 </li>
 <li>
 Maintain and update systems and applications regularly to ensure optimal performance.
 </li>
 <li>
 Train staff on the use of Microsoft 365 and related applications to maximize productivity.
 </li>
 <li>
 Manage user accounts and access permissions in coordination with relevant teams.
 </li>
 <li>
 Diagnose recurring technical issues and propose effective solutions.
 </li>
 <li>
 Coordinate with QRCS offices to provide remote support as needed.
 </li>
 <li>
 Prepare periodic reports on IT support performance and user satisfaction metrics.
 </li>
 </ul>
 
 📚 Qualifications &amp; Requirements
 
 
 Education
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology or a related field.
 </li>
 </ul>
 
 Experience
 
 <ul>
 <li>
 Minimum of
 
 5 years
 
 of hands-on experience in IT support or Helpdesk / Service Desk roles.
 </li>
 </ul>
 
 🛡️ Preferred Certifications
 
 <ul>
 <li>
 
 Microsoft 365 Certified: Fundamentals (MS-900)
 
 </li>
 <li>
 
 Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-102)
 
 </li>
 <li>
 
 Microsoft 365 Certified: Teams Administrator Associate
 
 </li>
 <li>
 
 ITIL 4 Foundation
 
 </li>
 <li>
 
 CompTIA IT Support Specialist (or CompTIA A+)
 
 </li>
 </ul>
 
 ⚙️ Technical Competencies
 
 <ul>
 <li>
 
 Microsoft 365 Administration:
 
 Proficiency in managing Exchange Online, Teams, SharePoint, OneDrive, and service integrations.
 </li>
 <li>
 
 Basic Networking:
 
 Solid understanding of TCP/IP, DHCP, DNS, with the ability to diagnose common networking issues.
 </li>
 <li>
 
 Operating Systems:
 
 Strong experience with Windows (Client &amp; Server) and identity management (Active Directory).
 </li>
 <li>
 
 Cybersecurity Awareness:
 
 Understanding of data protection, account security, and identifying common vulnerabilities.
 </li>
 <li>
 
 Devices &amp; Infrastructure:
 
 Knowledge of the specifications of computers, printers, and network components (Switches, Routers, Firewalls), with the ability to
 
 diagnose faults and identify problem sources
 
 , while coordinating with vendors for resolution.
 </li>
 <li>
 
 IT Support Systems:
 
 Hands-on experience with ticketing/helpdesk platforms to ensure proper tracking and KPI reporting.
 </li>
 <li>
 
 Office Applications:
 
 Advanced proficiency with Microsoft Office Suite and integration with enterprise applications.
 </li>
 </ul>
 
 🌐 Language Skills
 
 <ul>
 <li>
 Professional proficiency in
 
 both Arabic and English
 
 , spoken and written, to effectively communicate with internal teams, vendors, and technical references.
 </li>
 </ul>
 
 ✅ Core Competencies
 
 <ul>
 <li>
 Teamwork and effective communication.
 </li>
 <li>
 Customer focus and service orientation.
 </li>
 <li>
 Commitment to excellence and continuous improvement.
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 </ul>
 
 🕐 Working Conditions
 
 <ul>
 <li>
 
 Location:
 
 Headquarters &ndash; Doha.
 </li>
 <li>
 
 Working Hours:
 
 7:30 AM &ndash; 2:30 PM.
 </li>
 <li>
 
 Environment:
 
 Office-based with occasional remote coordination.
 </li>
 </ul>
 
 🖥️ الوصف الوظيفي &ndash; أخصائي دعم فني
 
 
 🎯 الهدف العام للوظيفة
 
 
 تقديم الدعم الفني لمستخدمي الأنظمة التقنية داخل الهلال الأحمر القطري، وضمان استمرارية عمل الأجهزة والتطبيقات والخدمات. تشمل المهام التركيب، الإعداد، تشخيص الأعطال وحل المشكلات بما يسهم في رفع الكفاءة وتحسين جودة الخدمات المقدمة.
 
 
 🛠️ المهام والمسؤوليات الرئيسية
 
 <ul>
 <li>
 تقديم الدعم الفني لجميع المستخدمين عبر أنظمة إدارة التذاكر المعتمدة، وضمان الاستجابة الفعّالة وفي الوقت المناسب.
 </li>
 <li>
 تثبيت وضبط التطبيقات والبرامج على أجهزة المستخدمين وفق السياسات المؤسسية.
 </li>
 <li>
 متابعة وتحديث الأنظمة والتطبيقات بشكل دوري لضمان أدائها المثالي.
 </li>
 <li>
 تدريب الموظفين على استخدام Microsoft 365 والتطبيقات المرتبطة به لرفع مستوى الإنتاجية.
 </li>
 <li>
 إدارة حسابات المستخدمين وصلاحيات الوصول بالتنسيق مع الفرق المعنية.
 </li>
 <li>
 تشخيص المشكلات الفنية المتكررة واقتراح حلول فعّالة لمعالجتها.
 </li>
 <li>
 التنسيق مع مكاتب الهلال المختلفة لتقديم الدعم الفني عن بُعد عند الحاجة.
 </li>
 <li>
 إعداد تقارير دورية حول أداء الدعم الفني ومستويات رضا المستخدمين.
 </li>
 </ul>
 
 📚 المؤهلات والمتطلبات
 
 
 المؤهل العلمي
 
 <ul>
 <li>
 شهادة جامعية في تكنولوجيا المعلومات أو تخصص ذو صلة.
 </li>
 </ul>
 
 الخبرة العملية
 
 <ul>
 <li>
 خبرة عملية لا تقل عن
 
 5 سنوات
 
 في مجال الدعم الفني أو مراكز خدمة المستخدمين (Helpdesk / Service Desk).
 </li>
 </ul>
 
 🛡️ الشهادات المهنية المفضلة
 
 <ul>
 <li>
 
 Microsoft 365 Certified: Fundamentals (MS-900)
 
 </li>
 <li>
 
 Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-102)
 
 </li>
 <li>
 
 Microsoft 365 Certified: Teams Administrator Associate
 
 </li>
 <li>
 
 ITIL 4 Foundation
 
 </li>
 <li>
 
 CompTIA IT Support Specialist (أو CompTIA A+)
 
 </li>
 </ul>
 
 ⚙️ الكفاءات الفنية
 
 <ul>
 <li>
 
 إدارة Microsoft 365:
 
 إتقان إدارة البريد الإلكتروني، Teams، SharePoint، OneDrive، والتكامل بين الخدمات.
 </li>
 <li>
 
 إدارة الشبكات الأساسية:
 
 فهم بروتوكولات الاتصال (TCP/IP, DHCP, DNS) مع القدرة على تشخيص الأعطال الشائعة.
 </li>
 <li>
 
 أنظمة التشغيل:
 
 خبرة في أنظمة Windows (Client &amp; Server) وحلول الهوية مثل Active Directory.
 </li>
 <li>
 
 الأمن السيبراني:
 
 فهم أساسيات حماية البيانات وحسابات المستخدمين، والقدرة على تحديد الثغرات الشائعة.
 </li>
 <li>
 
 الأجهزة والبنية التحتية:
 
 إلمام بالمواصفات الفنية لأجهزة الحاسب والطابعات ومكونات الشبكة (Switches, Routers, Firewalls) مع القدرة على
 
 تشخيص الأعطال وتحديد مصدر المشكلة
 
 والتنسيق مع الموردين لمعالجتها.
 </li>
 <li>
 
 أنظمة الدعم الفني:
 
 خبرة عملية في استخدام أنظمة إدارة التذاكر ومتابعة مؤشرات الأداء.
 </li>
 <li>
 
 البرامج المكتبية:
 
 إجادة متقدمة لحزمة Microsoft Office والتكامل مع تطبيقات المؤسسة.
 </li>
 </ul>
 
 🌐 المهارات اللغوية
 
 <ul>
 <li>
 إجادة
 
 اللغتين العربية والإنجليزية
 
 تحدثًا وكتابة على مستوى مهني، يتيح التعامل مع فرق العمل الداخلية والموردين والمراجع التقنية بكفاءة عالية.
 </li>
 </ul>
 
 ✅ الكفاءات السلوكية
 
 <ul>
 <li>
 العمل الجماعي والتواصل الفعّال.
 </li>
 <li>
 التركيز على العملاء ورفع مستوى رضاهم.
 </li>
 <li>
 الالتزام بالتميز والتطوير المستمر.
 </li>
 <li>
 القدرة على تحليل المشكلات وحلها بطرق مبتكرة.
 </li>
 </ul>
 
 🕐 ظروف العمل
 
 <ul>
 <li>
 
 الموقع:
 
 المقر الرئيسي &ndash; الدوحة.
 </li>
 <li>
 
 ساعات العمل:
 
 من 7:30 صباحًا حتى 2:30 ظهرًا.
 </li>
 <li>
 
 ظروف العمل:
 
 بيئة مكتبية مع تنسيق ودعم عن بُعد عند الحاجة.
 </li>
 </ul>
 
 
</div>

Information Technology Support Specialist

Parsons

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next!
When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We&rsquo;ve got what you&rsquo;re looking for.
Job Description:
Technical Support Specialist (QPRO &amp; Design)
Qatar
Parsons is seeking a highly skilled and detail-oriented Technical Support Specialist (QPRO &amp; Design) to join our team! In this role, you will provide technical assistance for QPRO (Quality Process Review and Optimization) systems and support design-related activities for engineering and infrastructure projects. You will play a vital role in ensuring the smooth operation of technical systems, optimizing design workflows, and maintaining quality standards.
What You'll Be Doing:
<ul><li>Providing technical assistance for QPRO systems, including troubleshooting, system updates, and user support.
</li><li>Monitoring the performance of QPRO systems, identifying inefficiencies, and recommending improvements.
</li><li>Assisting design teams in preparing, reviewing, and optimizing design documents, drawings, and specifications.
</li><li>Conducting quality checks on design deliverables to ensure accuracy, compliance, and alignment with project requirements.
</li><li>Collaborating with project managers, engineers, and designers to resolve technical issues and ensure project deliverables are met.
</li><li>Providing training and mentorship to team members on the use of QPRO systems and design tools.
</li><li>Maintaining and updating technical documentation, including user guides, system manuals, and design records.
</li><li>Preparing reports on system performance, design workflows, and quality assurance activities.
</li><li>Supporting the implementation of best practices in quality management and design processes.
</li></ul>What Required Skills You'll Bring:
<ul><li>Bachelor&rsquo;s degree in Civil Engineering, or a related field.
</li><li>10 years of experience in technical support, design processes, or related roles, with a focus on infrastructure projects such as roads, drainage, utilities, and other civil works.
</li><li>Strong understanding of QPRO systems or similar quality management tools.
</li><li>Proficiency in design software such as AutoCAD, Revit, or other relevant tools.
</li><li>Excellent problem-solving and troubleshooting skills.
</li><li>Strong written and verbal communication skills.
</li><li>Ability to work collaboratively with multidisciplinary teams.
</li><li>Strong organizational skills and attention to detail.
</li></ul>What Desired Skills You'll Bring:
<ul><li>Extensive familiarity with infrastructure and engineering design processes.
</li><li>Experience in quality management systems and standards.
</li><li>Knowledge of project management tools and methodologies.
</li><li>Proven ability to train and mentor team members on technical systems and tools.
</li><li>Experience in the Middle East or GCC region is highly desirable
</li></ul>Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/ .</div>

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<div><div>The IT Specialist provides technical support and manages IT systems to ensure seamless project operations. This role maintains hardware, software, and networking solutions critical to project delivery.<ul><li> 
Information Technology degree in relevant field from recognized institution</li><li>Bilingual English and Arabic is a must</li><li>Minimum Experience of 10 years</li><li>Knowledge of IT systems and networking
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IT Technical Support

Tadmur Holding WLL

The Technical Advisor primary role is to provide expert technical support for water system preventive maintenance and corrective maintenance services. This role serves as the technical point of contact for customers, technicians, and field supervisors when conducting site inspections, identifying service requirements, and recommending solutions. The Technical Advisor ensures that all jobs are executed in line with technical standards, safety requirements, and customer expectations.QUALIFICATIONAcademic Qualification Diploma or Bachelor&rsquo;s degree in Mechanical or Electrical Engineering.Work Experience:3&ndash;5 years of experience in water system installation, preventive, and corrective maintenance.1-2 years of experience in technical coordination or advisory roles.SKILLS &amp; ABILITIES<ul><li>Excellent verbal and written communication (Arabic proficiency is an advantage).</li></ul><ul><li>Strong knowledge of Water Systems, troubleshooting, and maintenance practices.</li></ul><ul><li>Skilled at explaining technical issues clearly to both technical and non-technical stakeholders.</li></ul><ul><li>Familiarity with spare parts management, warranty handling, and service agreements.</li></ul><ul><li>Customer-focused, proactive, and able to manage multiple tickets simultaneously.</li></ul><ul><li>Flexible and adaptable to dynamic operational demands.</li></ul><ul><li>Proficiency in Microsoft Offices</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>What is your expected salary?</li><li>What is your notice period?</li></ul>

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QA/QC Coordinator

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