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technical support specialist

C2HR LLP

We are looking for a Technical Support Specialist to provide efficient and effective technical assistance to users. The ideal candidate will diagnose and resolve technical issues, ensure smooth IT operations, and deliver excellent customer service.Key Responsibilities:<ul><li>Provide first-level technical support to users via phone, email, or in person</li></ul><ul><li>Troubleshoot hardware, software, and network issues</li></ul><ul><li>Install, configure, and maintain computers, printers, and applications.</li></ul><ul><li>Monitor and respond to support tickets within agreed SLAs</li></ul><ul><li>Escalate complex issues to higher-level support teams when necessary</li></ul><ul><li>Maintain accurate records of issues and resolutions</li></ul><ul><li>Assist in system upgrades, patches, and maintenance activities</li></ul><ul><li>Support users with ERP, CRM, or business applications (if applicable)</li></ul><ul><li>Ensure compliance with IT policies and security standards</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)</li><li>Proven experience in technical support or help desk roles.</li><li>Strong knowledge of:</li></ul>- windows / MacOS operating systems - Networking basics (TCP/IP, DNS, DHCP) - Microsoft Office and common business applications.<ul><li>Familiarity with ticketing systems (e.g., ServiceNow, Zendesk)</li><li>Basic understanding of hardware troubleshooting</li><li>Excellent problem-solving and communication skills.</li></ul>Preferred Qualifications:<ul><li>Certifications such as:</li></ul>- Comp TIA A+ - SQL - Microsoft Certified (e.g., Azure, MCSA)<ul><li>Experience with ERP systems (SAP, Dynamics, etc.)</li><li>Knowledge of remote support tools</li></ul>Job Type: Full-timePay: QAR5,000.00 - QAR6,000.00 per monthWork Location: In person

Technical Support Specialist

ECCO Gulf Majorel Qatar

<div>Job Description

1.Respond to end users service calls/requests in a timely manner
2. Install, configure, Diagnose and troubleshoot support issues related to end user hardware equipment (PCs, workstation, MAC, laptop, printers, scanners, photocopiers, IP Telephony, Mobile Devices: Blackberry, iPhone, iPad) and software
3. Setup, configure and maintain users&rsquo; and functional accounts, distribution groups and handling password issues.
4. Setup/troubleshoot/maintain end users&rsquo; profiles
5.Provide technical assistance and guidance for groups or individual users locally or remotely when needed
6. Maintain the hardware and software availability to ensure business continuity.
7. Participate in software and hardware inspections and provide technical evaluations and recommendations.
8. Proactively optimize IT devices with proper configuration items management
9. Writing manuals and documentation.
10.Communicate effectively throughout the lifecycle of incident/Request with proper handover and escalation procedure using the Service manager tool
11.Ensure that all attended calls are logged, updated and closed properly
12. Function as acting supervisor when required
13.Attend or assist technicians and engineers for complicated technical issues, calls from VIP and sensitive users
14.Participate in improving IT Service Policies, Processes and workflows as required. 
Other Responsibilities
1.Prepare reports about technical problems and general reports relevant to the job and submit it to superiors.
2. In depth experience using SCCM
3. Experience in Shavlik patching tool
4.Experience in VB-Scripting and PowerShell scripting
5. Research for new technology and solutions that can be applied in organization to improve our level of support and Research the marketplace for best IT equipment
6. Coach and train new employees within the section.
7. Manage/assist in projects related to IT Client services section
8. Perform other duties relevant to the job as requested by superiors
9. Provide technical support services to cover events inside and outside the country
10. Contact third party vendors for hardware/software maintenance and material requisition. 
Job Requirements and Qualifications
1. Minimum Bachelors in IT, Computer Science or related field
2. ITIL Foundation
3. MCSE / MCITP
4. Certification in Cisco is preferred
Minimum 3 years&rsquo; professional experience in IT domain, hardware, software and troubleshooting or related fields is preferred.</div>

Technical Support Specialist/Engineer

Arab Solutions

<div>
 
 Job Title:
 
 IT User Support Specialist
 
 
 
 Location:
 
 Qatar
 
 
 
 Experience:
 
 2&ndash;4 Years
 
 
 
 Job Summary
 
 
 
 We are seeking a proactive IT User Support Specialist to provide technical assistance and ensure smooth IT operations for end users. The ideal candidate will handle day-to-day support, troubleshoot issues, and maintain high user satisfaction.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Provide first-level technical support for hardware, software, and network issues
 </li>
 <li>
 Install, configure, and maintain desktops, laptops, printers, and applications
 </li>
 <li>
 Respond to user queries via phone, email, or ticketing system
 </li>
 <li>
 Troubleshoot and resolve IT issues in a timely manner
 </li>
 <li>
 Escalate complex issues to relevant teams when required
 </li>
 <li>
 Maintain IT assets and documentation
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Diploma or Bachelor&rsquo;s degree in IT or related field
 </li>
 <li>
 2&ndash;4 years of experience in IT support / helpdesk
 </li>
 <li>
 Strong knowledge of Windows OS, MS Office, and basic networking
 </li>
 <li>
 Good communication skills
 </li>
 <li>
 Arabic is a plus
 
 
 </li>
 </ul>
 Skills: documentation,it issues,it support,ms office,basic networking,hardware,software,network issues,it assets,technical support,windows os,helpdesk
</div>

IT User Support Specialist

Cygnal Tech LLC

IT Support SpecialistCygnal Tech LLC &ndash; Doha, QatarPosition OverviewCygnal Tech LLC is seeking a skilled and proactive IT Support Specialist to join our technical operations team in Doha. The ideal candidate will be responsible for providing first- and second-level technical support, maintaining IT infrastructure, and ensuring smooth day-to-day operations across hardware, software, and network systems.Key Responsibilities<ul><li>Provide technical support to end-users via helpdesk, phone, email, and on-site assistance</li><li>Troubleshoot and resolve hardware, software, and network-related issues</li><li>Install, configure, and maintain desktops, laptops, printers, and peripheral devices</li><li>Manage user accounts, permissions, and access control (Active Directory / cloud systems)</li><li>Monitor and maintain IT systems, ensuring optimal performance and security compliance</li><li>Assist in setting up and supporting office networks, Wi-Fi, and VPN connections</li><li>Document incidents, solutions, and IT procedures in the ticketing system</li><li>Support software deployment, updates, and system upgrades</li><li>Coordinate with vendors for hardware repairs and service requests</li><li>Ensure data backup and recovery procedures are followed</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree or diploma in Information Technology, Computer Science, or related field</li><li>2&ndash;4 years of experience in IT support or helpdesk role</li><li>Strong knowledge of Windows OS, Microsoft 365, and basic networking (TCP/IP, DNS, DHCP)</li><li>Experience with troubleshooting hardware and software issues</li><li>Familiarity with IT ticketing systems (e.g., ServiceNow, Jira, Zendesk)</li><li>Understanding of cybersecurity best practices</li><li>Strong communication and problem-solving skills</li><li>Ability to work independently and handle multiple tasks under pressure</li></ul>Preferred Qualifications<ul><li>IT certifications such as CompTIA A+, Network+, Microsoft Certified: Fundamentals or equivalent</li><li>Experience in enterprise or multi-site IT environments</li><li>Basic knowledge of firewall and endpoint security tools</li></ul>Benefits<ul><li>Competitive salary package</li><li>Professional development and certification support</li><li>Opportunity to work in a growing technology-driven organization in Doha</li></ul>Pay: Up to QAR660,000.00 per yearWork Location: In person

IT Support Specialist

Wakty

IT Support Specialist Wakty LLC &ndash; Doha, QatarWakty LLC is seeking a skilled and customer-focused IT Support Specialist to join our growing team in Doha. The ideal candidate will be responsible for providing technical assistance, maintaining IT systems, and ensuring smooth day-to-day operations across the organization.Key Responsibilities:<ul><li>Provide first-line technical support to employees for hardware, software, and network-related issues</li><li>Install, configure, and maintain computers, printers, and other IT equipment</li><li>Troubleshoot system and network problems, diagnosing and resolving faults in a timely manner</li><li>Manage user accounts, permissions, and access rights</li><li>Monitor system performance and ensure security protocols are followed</li><li>Assist with IT projects, including system upgrades and deployments</li><li>Maintain documentation of issues, solutions, and IT procedures</li><li>Coordinate with external vendors when necessary</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field</li><li>Proven experience in an IT support or helpdesk role</li><li>Strong knowledge of Windows, Microsoft Office, and common business applications</li><li>Basic understanding of networking concepts (LAN/WAN, routers, switches)</li><li>Excellent problem-solving and communication skills</li><li>Ability to work independently and handle multiple tasks efficiently</li><li>Certifications such as CompTIA A+, Network+, or similar are a plus</li></ul>What We Offer:<ul><li>Competitive salary and benefits package</li><li>Professional development opportunities</li><li>Supportive and collaborative work environment</li></ul>Job Type: Full-timePay: Up to QAR640,000.00 per yearWork Location: In person

Coinsumos Trading & Tech

Job Title: IT Support SpecialistJob SummaryWe are seeking a customer-focused and technically proficient IT Support Specialist to join our IT team. In this role, you will be responsible for providing first-line technical support to internal employees or external clients, troubleshooting hardware and software issues, and ensuring smooth day-to-day technology operations. The ideal candidate is a proactive problem-solver with strong communication skills and a passion for helping others.Key Responsibilities<ul><li>Serve as the first point of contact for end-users seeking technical assistance via phone, email, chat, or ticketing system.</li><li>Install, configure, and maintain desktops, laptops, printers, mobile devices, and other peripherals.</li><li>Troubleshoot and resolve issues related to Windows, macOS, and/or Linux operating systems, as well as common software applications (Microsoft 365, Google Workspace, VPN, etc.).</li><li>Manage user accounts, permissions, and access controls in Active Directory or cloud directories (Azure AD, Okta).</li><li>Document technical issues, resolutions, and knowledge base articles for future reference.</li><li>Escalate complex issues to appropriate internal teams or vendors while maintaining ownership of the ticket until resolution.</li><li>Assist with onboarding and offboarding of employees, including hardware setup and account provisioning.</li><li>Perform basic network troubleshooting (Wi-Fi, Ethernet, DNS, DHCP).</li><li>Support video conferencing tools (Zoom, Teams, Meet) and audio/visual equipment.</li><li>Participate in IT projects such as system upgrades, software rollouts, or security initiatives.</li></ul>Required Qualifications<ul><li>Associate or Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field (or equivalent work experience).</li><li>1&ndash;3 years of experience in a help desk or IT support role.</li><li>Strong knowledge of Windows and/or macOS operating systems.</li><li>Experience with ticketing systems (e.g., Jira, Zendesk, ServiceNow, Fresh service).</li><li>Understanding of networking fundamentals (IP addressing, DNS, DHCP, basic troubleshooting).</li><li>Familiarity with Active Directory or cloud identity management.</li><li>Excellent verbal and written communication skills.</li><li>Ability to explain technical concepts to non-technical users.</li><li>Strong organizational skills and attention to detail.</li></ul>Preferred Qualifications<ul><li>CompTIA A+, Network+, Security+, or Microsoft certifications (e.g., MS-900, AZ-900).</li><li>Experience with remote support tools (TeamViewer, LogMeIn, Beyond Trust, or similar).</li><li>Knowledge of scripting (PowerShell, Bash, or Python) for automation.</li><li>Familiarity with mobile device management (MDM) solutions (JAMF, Intune, Workspace ONE).</li><li>Experience in a [specific industry, e.g., healthcare, finance, education] is a plus.</li></ul>Job Types: Full-time, Part-timePay: QAR76,000.00 - QAR140,000.00 per yearExpected hours: 40 per weekWork Location: In person

3Cware LLC

IT Support Specialist 3Cware LLC &ndash; Doha, QatarPosition Summary: 3Cware LLC is seeking a skilled and customer-focused IT Support Specialist to join our team in Doha. The ideal candidate will be responsible for providing technical assistance, maintaining IT systems, and ensuring smooth day-to-day operations across hardware, software, and network environments. This role requires strong problem-solving skills, excellent communication, and the ability to work in a fast-paced business environment.Key Responsibilities:<ul><li>Provide first and second-level technical support to end users via phone, email, and in person</li><li>Install, configure, and maintain computer systems, software applications, and peripherals</li><li>Troubleshoot hardware, software, and network issues in a timely manner</li><li>Manage user accounts, permissions, and access in Active Directory or similar systems</li><li>Monitor and maintain IT infrastructure including servers, workstations, and network devices</li><li>Support onboarding and offboarding of employees (setup, access, equipment)</li><li>Maintain documentation of IT procedures, issues, and resolutions</li><li>Ensure data security and compliance with company IT policies</li><li>Coordinate with vendors and service providers when required</li><li>Perform routine system updates, backups, and preventive maintenance</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree or Diploma in Information Technology, Computer Science, or related field</li><li>2&ndash;4 years of experience in IT support or helpdesk role</li><li>Strong knowledge of Windows OS, Microsoft 365, and basic networking (DNS, DHCP, TCP/IP)</li><li>Experience with troubleshooting hardware (PCs, printers, routers, etc.)</li><li>Familiarity with ticketing systems and IT service management practices</li><li>Good communication and customer service skills</li><li>Ability to work independently and manage multiple tasks</li><li>IT certifications (CompTIA A+, Network+, Microsoft) are a plus</li></ul>Preferred Skills:<ul><li>Experience with cloud platforms (Azure, Microsoft 365 admin center)</li><li>Basic knowledge of cybersecurity best practices</li><li>Experience in corporate or multi-site environments</li></ul>Work Location: Doha, Qatar Employment Type: Full-timePay: Up to QAR650,000.00 per yearWork Location: In person

Explore 1205+ Technical support specialist in Doha this April. Find roles across top companies and apply now to boost your career.

1205 technical support specialist jobs In Doha

Technical Support Specialist

Technical Support Specialist/Engineer

IT User Support Specialist

IT Support Specialist

IT Support Specialist

IT Support Specialist

IT Support Specialist