it specialist

it support engineer

technician

junior office it support

sales specialist

technical support specialist

Northwestern University

<div>
 
 Department:
 
 NUQ Production &amp; Digital Media
 
 
 
 Salary/Grade:
 
 ITS/75
 
 
 Northwestern University in Qatar (NUQ) Production and Digital Media Services Department requires a Production &amp; Broadcast Technical Support Specialist, working under limited supervision, to be responsible for the installation, operation, repair, and maintenance of complex media systems, including photography, digital cinema, TV broadcast, and multimedia productions. They will provide in-classroom support that includes assisting/training faculty and students in the use of such facilities and equipment, including Canon Cinema cameras, RED Cinema cameras, DSLRs, ENG systems, advanced lighting equipment such as Aladdin Bi-flex, ARRI Skypanels, and Apurture COB light fixtures. The candidate will provide close mentoring and instruction to students on the use of technology to complete their course assignments. The candidate may be asked to edit video projects using various programs in the Adobe Creative Suite, such as Premiere Pro and After Effects. Work schedules will be flexible and may require working evenings and/or weekends.
 
 
 Reporting to the Manager of Production Operations , the Production &amp; Broadcast Technical Support Specialist will also work with Northwestern University in Qatar's information technology staff, as directed by the Manager of Production Facilities, to identify, install, and maintain appropriate equipment.
 
 
 
 Essential Duties And Responsibilities
 
 
 
 Assists in the day-to-day operation of NU-Q media production facilities, including still photography, digital cinema ( Canon, Sony, GoPro, RED) , both studio and field lighting and grip equipment (Arri, Aputure, ETC) , podcast, TV and news productions, as well as performing diagnostic functions, implementing maintenance actions and installation of the equipment.
 
 
 Supporting NU-Q faculty in the preparation of course material and/or technology requirements of classes when requested.
 
 
 Supports the operation in the production equipment storage room (The Cage) as needed, including equipment check-ins and check-outs, as well as the WebCheckout ticketing system.
 
 
 Provides in-class training and orientation to faculty, students, and staff for all media production facilities, including individual training sessions as needed for faculty, students, and guest lecturers.
 
 
 Assists in the evaluation of new technologies for use in NU-Q and their applicability to the market and NU-Q programs. Provides recommendations regarding new technologies and their integration into NU-Q programs.
 
 
 In concert with Information Technology, maintains the complex networked computer systems used for media production and/or the application software (Adobe Creative Suite, ENPS, Web Checkout).
 
 
 Maintains awareness of evolving media technologies through professional publications, outside contacts, and ongoing professional development. Provides recommendations regarding new technologies and their integration into the NU-Q programs.
 
 
 Creates workflows, documentation and user guides for various types of equipment.
 
 
 Provide assessment of damaged equipment, providing information on possible repair or replacement costs and coordinate repairs or replacements.
 
 
 Other related duties as required or assigned by the Manager of Production Operations.
 
 
 
 Minimum Qualifications And Competencies
 
 
 
 <ul>
 <li>
 A Bachelor's degree in production, media technology, or a comparable field and significant production experience or the equivalent combination of education, training and experience from which comparable skills can be acquired.
 </li>
 <li>
 3 years related professional experience in the media industry, with hands on experience.
 </li>
 <li>
 Previous teaching experience in either a formal or in-house environment
 </li>
 <li>
 Strong analytical skills
 </li>
 <li>
 Ability to lift/move and install equipment up to 20kg (approx. 44.0 lbs) including cameras, lighting, and editing CPUs when necessary.
 </li>
 <li>
 Ability to maintain respectful and effective working relationships with a variety of parties throughout the University&rsquo;s community.
 </li>
 <li>
 Ability to use both PC and Mac applications.
 </li>
 <li>
 Demonstrated organizational skills, ability to take initiative, be proactive, and work independently.
 
 
 </li>
 </ul>
 Fluency in the English language.
 
 
 Demonstrated knowledge of editing software in a Mac environment (Adobe).
 
 
 Demonstrated knowledge of Mac OS X.
 
 
 Ability to work closely with students and student employees.
 
 
 Ability to use both PC and Mac applications.
 
 
 Demonstrated organizational skills, ability to take initiative and work independently.
 
 
 <ul>
 <li>
 Ability to lift/move equipment up to 20Kg (approx. 44.0 Lb).
 
 
 </li>
 </ul>
 
 Preferred Qualifications And Competencies
 
 
 
 <ul>
 <li>
 4-6 years of experience working in media production environment, either producing or training and teaching.
 </li>
 <li>
 Experience working in a higher education environment
 </li>
 <li>
 Demonstrated knowledge of media production and software in a Macintosh environment (Final Cut Studio, Adobe Creative Suites)
 </li>
 <li>
 Ability to prepare documents, white papers and teaching resources on basic and advanced use of media technologies for University faculty members, staff and students.
 </li>
 <li>
 Fluency in English and Arabic.
 </li>
 <li>
 Demonstrated knowledge of Network technologies to enable analyzing IT and media system problems under pressure.
 </li>
 <li>
 Fluency in English and Arabic and knowledge of Qatari customs.
 </li>
 <li>
 Demonstrated knowledge of web design.
 </li>
 <li>
 Demonstrated knowledge of Network technologies to enable analyzing IT and AV system problems under pressure.
 
 
 </li>
 </ul>
 
 The target hiring range for this position will be between $51,346 to $65, 958 per year. The offered salary will be determined by the applicant&rsquo;s education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data
 
 .
 
 
 
 Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern&rsquo;s
 
 
 non-discrimination statement
 
 
 . Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View
 
 
 additional information on the accommodations process
 
 
 .
 
</div>

Production & Broadcast Technical Support Specialist, Qatar

That's Living Group - Qatar

We are looking for a proactive and experienced IT Support Specialist to join our growing IT team. In this role, you will be responsible for end-user support, IT infrastructure management, and technology operations across our organization. The ideal candidate will have a strong technical background in Azure Virtual Machines (VMs), Microsoft 365 (M365), Entra ID, Intune, Exchange Online, and Microsoft Purview. Additionally, the role requires expertise in Windows, macOS, and basic SUSE Linux support, networking, printers, CCTV, POS systems, and IT setup for new showrooms/offices.Key Responsibilities:Technical Support &amp; Troubleshooting<ul><li>Provide comprehensive IT support for end-users, resolving issues related to hardware, software, networking, and cloud services.</li><li>Troubleshoot and resolve issues with Windows PCs, Mac devices, SUSE Linux, printers, routers, and network connectivity.</li><li>Support Microsoft 365 applications, Exchange Online, Intune policies, and Entra ID access controls.</li><li>Offer remote and on-site assistance to internal teams.</li></ul>IT Infrastructure &amp; System Administration<ul><li>Manage and maintain Azure Virtual Machines (VMs) used for SAP Business One.</li><li>Administer Microsoft 365 services, including email management, security policies, and data governance (Microsoft Purview).</li><li>Support networking infrastructure (firewalls, routers, switches, VPNs) to ensure smooth operations.</li><li>Oversee IT security policies and monitor for potential threats.</li></ul>User Management &amp; Device Setup<ul><li>Manage device enrollments, configurations, and policies using Microsoft Intune.</li><li>Set up and maintain workstations, user accounts, and IT peripherals.</li><li>Provide training on best practices and security guidelines for employees.</li></ul>New Office &amp; Showroom IT Setup<ul><li>Plan, budget, and implement IT infrastructure for new showrooms and offices.</li><li>Ensure smooth deployment of POS systems, CCTV, and network setups.</li><li>Coordinate with vendors and suppliers for IT equipment procurement.</li></ul>Documentation &amp; Compliance<ul><li>Maintain IT asset inventory, including hardware and software licensing.</li><li>Ensure compliance with IT policies and industry regulations.</li><li>Create and update technical documentation and user guides.</li></ul>Requirements:Experience &amp; Technical Skills<ul><li>4-5 years of IT support experience in a similar role.</li><li>Strong expertise in Microsoft Azure VMs, M365, Entra ID, Intune, and Exchange Online.</li><li>Experience with Windows and macOS troubleshooting; basic knowledge of SUSE Linux.</li><li>Proficiency in network troubleshooting (IP addressing, VPN setup, Wi-Fi, LAN/WAN).</li><li>Familiarity with POS systems, CCTV, and IT security best practices.</li></ul>Problem-Solving &amp; Communication<ul><li>Strong analytical and troubleshooting abilities.</li><li>Ability to prioritize and manage tasks in a fast-paced environment.</li><li>Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.</li></ul>Job Type: Full-timeExperience:<ul><li>IT Support: 5 years (Required)</li></ul>Work Location: In person

IT Support Specialist

SparkRex Technologies

Position: Technical Support InternshipLocation: Doha, QatarJob Type: Full-timeEligibility: Pursuing any graduation degreeRole OverviewWe are seeking a proactive Technical Support Intern to provide comprehensive onsite and online support for deployed software systems, including Point-of-Sale (POS) systems. This role involves assisting users with setup, troubleshooting issues, managing support tickets, and ensuring smooth system operations. It offers an excellent opportunity for freshers to gain hands-on experience in both technical support and user coordination, while building critical technical and soft skills in a professional environment.Key Responsibilities<ul><li>POS System Setup and Deployment Support</li><li>Assist in the configuration and installation of POS systems for clients.</li><li>Provide onsite technical support during the initial deployment to ensure successful integration.</li><li>Troubleshoot and resolve any issues encountered during the setup phase.</li><li>Software Deployment and User Assistance</li><li>Support the deployment and configuration of other software systems for end-users.</li><li>Offer onsite and remote assistance to ensure smooth functionality of deployed solutions.</li><li>Work closely with internal teams to resolve hardware and software compatibility challenges.</li><li>Problem Resolution and System Maintenance</li><li>Address user queries and provide effective solutions for technical issues through online and onsite channels.</li><li>Diagnose and escalate complex software bugs or system problems to the development team.</li><li>Maintain system stability by ensuring prompt and effective issue resolution.</li><li>User Communication and Training</li><li>Clearly explain software features, updates, and functionalities to users.</li><li>Conduct user training sessions to enhance familiarity with system operations.</li><li>Gather feedback to identify areas for usability improvements and address user concerns.</li><li>Support Ticket and Workflow Management</li><li>Log, prioritize, and track support tickets using a ticketing system.</li><li>Document resolutions for common issues to contribute to a shared knowledge base.</li><li>Maintain regular communication with users about ticket progress and outcomes.</li><li>Skill Development and Process Improvement</li><li>Gain hands-on experience in deploying and troubleshooting software systems.</li><li>Develop strong communication, coordination, and problem-solving abilities.</li><li>Contribute to process enhancements by identifying and addressing operational gaps.</li></ul>Qualifications/Skill Required<ul><li>Bachelor&rsquo;s degree</li><li>Familiarity with software development concepts and troubleshooting.</li><li>Strong verbal and written communication skills in English; knowledge of Arabic is a plus.</li><li>Eagerness to learn and adapt in a dynamic work environment.</li><li>Preferred Skills</li><li>Basic knowledge of POS systems and software deployment.</li><li>Experience with ticketing systems or customer support tools is advantageous.</li><li>Excellent collaboration and coordination skills.</li></ul>What We Offer<ul><li>Hands-on experience in supporting both onsite and online technical workflows.</li><li>Opportunity to work with POS systems and other software solutions.</li><li>A collaborative environment with mentorship from experienced professionals.</li><li>A chance to develop foundational expertise in technical support and user engagement.</li></ul>Join our team in Doha and kickstart your career by gaining valuable experience in end-to-end technical support for software systems. Apply today!Job Type: Full-timePay: QAR150.00 - QAR350.00 per month

Technical Support Internship

i4 Solutions

<div>
 Date: Nov 10, 2025
 
 
 Location:
 
 
 Doha, QA
 
 
 Company: i4 Solutions W.L.L
 
 
 Req ID: 2547
 
 
 
 Job Title
 
 
 
 Technical Support Engineer
 
 
 
 Job Scope
 
 
 
 The Technical Support Engineer is accountable for addressing technical issues in a timely and efficient manner and maintaining strong relationships with partners and end users ensuring full satisfaction at all times.
 
 
 
 Main Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Support the sales team with specifications on the company services, technical details, troubleshooting issues and comparisons pertaining to competitive models
 </li>
 <li>
 Support the direct manager in preparing tender specifications and request for proposals (RFPs) related to services that best suit client&rsquo;s requirements and needs
 </li>
 <li>
 Analyze technical issues based on defined support processes and procedures and report actions accordingly
 </li>
 <li>
 Attend to technical issues raised by partners and end users in a timely and efficient manner
 </li>
 <li>
 Maintain strong relationships with partners and customers
 </li>
 <li>
 Ensure constant and effective communication with assigned vendors securing full support on technical issues
 </li>
 <li>
 Assist in the presentation of effective POC/demo to partners/end users
 </li>
 <li>
 Respond to after-hours support queries during assigned rotations and escalate issues if needed
 
 
 
 </li>
 </ul>
 
 Position Requirements
 
 
 
 Key Competencies
 
 
 Hands own experience in Design
 
 
 Deploy LAN/WAN networks and very good Knowledge in cisco Wireless Technology
 
 
 Routers and switches
 
 
 Datacenter
 
 
 ACI
 
 
 Cisco DNA center
 
 
 SDWAN
 
 
 Firewalls
 
 
 ISE and Solar Winds Network Management
 
 
 Configuration
 
 
 Troubleshooting and should understand the network architecture design and Deep understanding of networking protocols (e.g. Spanning-Tree, VPC, HSRP, BGP, OSPF, MPLS, QOS)
 
 
 
 Qualifications/Skills
 
 
 
 CCIE/CCNP - Wireless, R&amp;S
 
 
 
 Education
 
 
 
 Bachelor&rsquo;s degree in Computer Science or any other related field
 
 
 
 Experience
 
 
 
 At least 3 years of relevant experience
 
 
</div>

Technical Support Engineer

FRIENDS MANPOWER RECRUITMENT

Role Overview:We are looking for a motivated and detail-oriented Help Desk Officer to join our dynamic support team. In this role, you will be the first point of contact for customers seeking technical assistance and will play a crucial role in maintaining customer satisfaction through effective problem-solving and communication.Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat, providing timely and accurate information</li><li>Diagnose and troubleshoot basic technical issues related to hardware, software, and network connectivity</li><li>Document and track customer interactions in our support ticketing system, ensuring all information is accurate and up-to-date</li><li>Escalate complex issues to senior support staff or relevant departments as necessary</li><li>Assist in the development of knowledge base articles and user manuals to improve self-service support options</li><li>Participate in training sessions to enhance technical knowledge and support skills</li></ul>Required Qualifications:<ul><li>2years of experience in Help desk environment and Call Center inbound / outbound</li><li>Must be good in computer systems, mobile devices, and other tech products</li><li>Familiarity with ticketing systems and remote support tools</li><li>Excellent verbal and written communication skills</li><li>Ability to work independently and as part of a team in a fast-paced environment</li></ul>Salary Offer: 3000 QR (Full Package)Job Type: Full-timePay: QAR3,000.00 per month

HELP DESK OFFICER

Karami Companies Management

We are seeking a reliable and technically skilled IT Support Technician to join our team. The successful candidate will provide day-to-day IT support in a Windows environment, including troubleshooting issues with networking, computers, printers, and CCTV systems. The role also involves assisting with IT purchasing and asset management. A valid driving license is required, and having your own vehicle will be considered an added advantage.Key Responsibilities:<ul><li>Provide first-line and second-line support for hardware, software, and network-related issues.</li><li>Install, configure, and maintain Windows operating systems, applications, and user accounts.</li><li>Set up, maintain, and troubleshoot computers, printers, and related peripherals.</li><li>Support and maintain network infrastructure, including routers, switches, Wi-Fi, and cabling.</li><li>Monitor and maintain CCTV systems to ensure functionality and reliability.</li><li>Assist in managing IT assets and keeping accurate inventory records.</li><li>Support IT purchasing &mdash; sourcing quotations, evaluating suppliers, and tracking IT orders.</li><li>Ensure system backups and implement security best practices.</li><li>Maintain documentation of IT configurations and support procedures.</li><li>Provide on-site and remote technical assistance as required.</li></ul>Requirements:<ul><li>Proven experience in IT Support, ideally in a Windows-based environment.</li><li>Solid understanding of Windows 10/11, Windows Server, Microsoft 365, and Active Directory.</li><li>Good knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls, etc.).</li><li>Experience with hardware setup and troubleshooting (computers, printers, CCTV).</li><li>Strong analytical and problem-solving abilities.</li><li>Knowledge of IT asset management and procurement processes.</li><li>Excellent communication and interpersonal skills.</li><li>Valid driving license (required).</li><li>Owning a vehicle is an added advantage.</li></ul>Preferred Qualifications:<ul><li>CCNA, MCTS, HND or equivalent certifications.</li><li>Experience using IT ticketing/helpdesk systems.</li><li>Awareness of cybersecurity and data protection best practices.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>How many years of experience you have in Qatar in similar field ?</li><li>Do you have valid QID ?</li><li>Can you join immediately ? What is your notice period ?</li></ul>

IT Support Technician

Venture Gulf Engineering W.L.L

Job Summary:We are seeking a highly motivated and talented individual to join our team in our branch in Qatar as a Digital Marketing &amp; IT Support. In this role, you will be responsible for managing and executing digital marketing campaigns while also providing technical support and troubleshooting assistance to our staff. The ideal candidate should have at least a background in digital marketing strategies, as well as understanding of IT technologies.Responsibilities:<ul><li>Develop &amp; manage digital marketing campaigns across social media platforms &amp; email marketing.</li><li>Conduct market research to identify target audiences, analyze competitors, and generate actionable insights to optimize marketing strategies.</li><li>Create engaging and persuasive content for digital marketing campaigns, including social media posts, blog articles, email newsletters, and website copy.</li><li>Monitor and analyze the performance of digital marketing campaigns, track key metrics, and provide reports to the management team.</li><li>Manage website updates and improvements, ensuring that content is up to date, SEO-friendly, and user-friendly.</li><li>Provide technical support and troubleshooting assistance to staff members, resolving IT issues related to hardware, software, network connectivity, and other IT systems.</li><li>Assist with the setup and maintenance of computer systems, software installations, and upgrades.</li><li>Collaborate with cross-functional teams, including marketing, and design, to ensure alignment and consistency in messaging and branding across different platforms.</li><li>Stay up to date with the latest trends and best practices in digital marketing and IT support, and proactively recommend improvements and innovative solutions.</li></ul>Qualification &amp; Experience:<ul><li>Bachelor's degree in Marketing, Computer Science, Information Technology, or a related field.</li><li>Proven experience in digital marketing, including campaign management, content creation, and analytics.</li><li>Understanding of digital marketing tools and platforms, such as Google Ads, Facebook Ads, and CMS platforms.</li><li>Knowledge of IT hardware, software, and basic network &amp; troubleshooting skills</li><li>Strong communication skills, both written and verbal, with the ability to effectively communicate technical concepts to non-technical stakeholders.</li><li>Should know how to use Adobe Photoshop or Illustrator.</li><li>Knowledge of web development languages (HTML, CSS, JavaScript) and content management systems (WordPress).</li></ul>Job Type: Full-time

IT Support Cum Junior Graphic Designer

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