3pp transactional support specialist

business development specialist (it) Jobs in Kansas City

business development specialist (it)

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customer service representative

executive it support specialist ii Jobs in Kansas City

executive it support specialist ii

senior help desk technician Jobs in Kansas City

senior help desk technician

technical support specialist

Dairy Farmers of America, Inc.

<div>Serve as the key service delivery expert for day-to-day executive and VIP technical support. Provide highly skilled technical assistance and attentive customer support, working with corporate IT to ensure executives have state-of-the-art, always-on, always-working IT solutions. Perform IT maintenance tasks, resolve moderate to complex service requests or problems immediately, and coordinate more complex IT issues with higher level support staff while owning and tracking the issue through resolution. Ensure high quality and polished customer service. Stay abreast of risks and serve as a technical resource and guide to executive staff members.

Job Duties and Responsibilities:
<ul>
<li>Deliver pro-active, white glove IT support to onsite and remote executives</li>
<li>Develop solid relationships and demonstrate expert level ability to inspire trust to best support executive-level needs, better understand how each individual operates, and improve their experience</li>
<li>Coach executives on secure IT practices</li>
<li>Independently resolve complex break/fix issues in person or via telephone</li>
<li>Work closely with corporate IT, Apps, and Security teams to ensure solutions that enable the executive team</li>
<li>Be at the front line of corporate technology implementations, learning the new technologies, preparing the executive team for use, and supporting the technologies through their lifecycle</li>
<li>Provide recommendations to IT regarding new technologies to better support executive team members</li>
<li>Perform installations, replacements, upgrades, and other hardware and software solutions</li>
<li>Perform regular technology reviews to provide proactive support for executives and executive admin staff</li>
<li>Receive and respond to incoming support requests in a timely manner including off hours</li>
<li>Follow set procedures for logging and reporting all support efforts</li>
<li>Set reasonable expectations for executive staff that can be executed with a high degree of success</li>
<li>Conduct training designed to educate users about basic and specialized applications</li>
<li>Provide after-hours and weekend support as necessary</li>
<li>The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required.</li>
</ul>Requirements:
Education and Experience
<ul>
<li>Bachelor's degree or equivalent experience (e.g., 5 years' experience in an IT role)</li>
<li>3 years' direct experience supporting C-level executives and other VIP staff and executive administrators</li>
<li>5 years' experience in desktop hardware, operating systems, and printers</li>
<li>3 years' expert level experience using and supporting Apple iPhone and iPad devices</li>
<li>3 years' experience in Microsoft 0365 products (Windows, Office, Outlook, Skype, etc.)</li>
<li>2 years' experience in business communication platforms such as messaging, video conferencing, telephony, etc.</li>
<li>Hands-on troubleshooting experience with the ability to perform under intense time pressures and scrutiny</li>
<li>Must understand and accept the 24/7 availability nature of Executive IT &ndash; White Glove Support</li>
<li>Certification and/or License &ndash; MCP, Apple Certifications, CompTia.</li>
</ul>
Knowledge, Skills and Abilities
<ul>
<li>Technical problem-solving abilities, with keen attention to detail</li>
<li>Strong customer-service orientation with a focus on customer satisfaction</li>
<li>Able to be self-motivated and directed with the ability to effectively prioritize and execute</li>
<li>Able to demonstrate the highest degree of professionalism and integrity</li>
<li>Able to organize time, energy, and resources effectively to achieve goals (i.e., organizational skills)</li>
<li>Able to build trust and promote collaborative solutions</li>
<li>Able to be flexible which includes being on call during off hours and weekends</li>
<li>Able to communicate clearly and effectively, both verbally and in writing</li>
<li>Able to communicate technical information to non-technical individuals</li>
<li>Tactful coaching skills</li>
<li>Must be able to read, write and speak English</li>
</ul>
Travel: 15%-25% (1-2 times per quarter)

An Equal Opportunity Employer including Disabled/Veterans</div>

Executive IT Support Specialist II

<div>We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You&rsquo;ll find an environment that inspires and empowers you to thrive both personally and professionally. There&rsquo;s no one like you and that&rsquo;s why there&rsquo;s nowhere like RSM.<div><div><ul><li>
The workplace experience support specialist senior, under minimal to no direction, helps deliver the office location workplace experience for colleagues.</li><li>
This position is responsible for supporting daily office operations, such as visitor management, safety, hospitality experiences, reception (including answering multiline telephone systems for a single location or multiple locations) and facilities coordination in accordance with workplace experience support playbooks and firm policies and guidelines.</li><li>
The workplace experience support specialist provides best-in-class hospitality experiences for internal and external clients.</li><li>
In tandem with the workplace experience support supervisor or manager, ensures the location is safe, well-maintained and clean.</li><li>
Be responsible for interaction with building management and vendors. This position oversees maintenance of office equipment and supplies, including furniture, phones (excluding cellphones), security cards and also the ordering and replenishing of office supplies.</li><li>
Assist with any office moves/remodels as needed. Also, provides assistance to other areas of ESS, performing and working on intermediate to advanced projects or requests.</li><li>
Act as a liaison to the office/market leader for anything related to workplace experience support as needed.</li><li>
The workplace experience support specialist supports the effort in sustaining and energizing a local culture that supports positive connection with the larger firm through internal and client-facing activities that enhance the RSM experience.</li><li>
Coordinate with building management to maintain information related to building security, including workplace health and safety team and/or emergency evacuation team, environmental sustainability efforts, forms and documents required from the landlord, special requests for our space and maintenance issues.</li><li>
Reconcile monthly billing of parking and extra services provided by the landlord.</li><li>
Perform daily walk-throughs of the location and follow up on maintenance issues raised by the workplace experience support supervisor/manager or others within the location.</li><li>
Leverage and deliver on services and procedures outlined in the workplace experience support playbook.</li><li>
Request bids from internal resources, building maintenance and outside vendors and contractors for any work or service that needs to be performed in the location and provide it to the location supervisor/manager for review and selection.</li><li>
Coordinate maintenance of the office space, including carpet maintenance, security system, air-conditioning, plant service, furniture repairs, appliances, office equipment and AED devices.</li><li>
Audit the service invoices for accuracy and submit to accounts payable for processing. &bull; Purchase and maintain inventory of office supplies and equipment by monitoring supply quantity and replenishing materials before depletion.</li><li>
Determine if supplies should be purchased directly from an approved vendor or research other vendors to ensure cost efficiency to stay within budget.</li><li>
Maintain vendor relationships, processes payments and track total spend. &bull; Ensure that all supplies are ordered in compliance of national programs.</li><li>
Review charges on firm-issued purchasing card for accuracy and reconcile in a timely manner. &bull; Review employee logs regularly to prepare for new hires, transfers or departures.</li><li>
Assist with new hire/intern onboarding process following the guidelines outlined in the ESS orientation toolkit. Provide new hires/interns/transfers with all necessary office needs.</li><li>
Train new employees on building procedures, local office policies and use of equipment and systems.</li><li>
Work with workplace experience support supervisor/manager/HR relating to employee terminations to deactivate/collect access badges and any other items belonging to the firm when necessary. Collect and return any departing employee items as needed.</li><li>
Monitor ServiceNow regularly to check for incoming workplace experience support requests and acknowledges/fulfills those requests in a timely manner. Provide routine support and guidance, as necessary, in one or more of the following areas:</li><li>
Handle mail services, including distribution of mail, UPS, FedEx, etc. &bull; Responsible for print, bind, scan and copy jobs for the business.</li><li>
Locate and check out client files, maintains client records and documents, orders files from offsite storage facility per firm record retention procedures.</li><li>
Support visitor management and reception activities ensuring quality customer service. Keeps track of all visitors and visitor access badges in national visitor log. &bull; Provide meeting and event coordination including catering request orders, setup/cleanup, conference room reservations and audio-visual equipment support.</li><li>
Perform other duties as assigned.</li></ul>
EDUCATION<ul><li>
High school diploma or GED</li><li>
Associate degree or 2 years of experience preferred</li></ul>
TECHNICAL/SOFT SKILLS (REQUIRED)<ul><li>
Ability to communicate, effectively with a diverse audience</li><li>
Intermediate Microsoft Office skills, ability to learn programs/software utilized by the firm</li><li>
Demonstrates a basic knowledge of the technology tools required within assigned responsibilities &bull; Effective organization, prioritization and time management skills, and strong attention to detail &bull; Excellent people skills</li><li>
Strong grammar and proofreading skills and experience</li><li>
Ability to prepare presentations including charts, graphics and tables, speaker notes and handouts, etc.</li><li>
Ability to balance multiple tasks and projects &bull; Intermediate knowledge of facilities management</li></ul>
SPECIAL REQUIREMENTS SPECIFC TO JOB<ul><li>
Ability to lift up to 40 lbs. and stand on your feet for extended periods of time</li><li>
Must be punctual and able to adapt to changing schedules</li><li>
Ability to convey instructions clearly and concisely and be responsive when required</li><li>
Maintains professionalism in demeanor, conversation and attire</li></ul>
EXPERIENCE<ul><li>
0 to 3 years of experience in a related field or area</li><li>
Ability to handle multiple tasks effectively and efficiently</li></ul>
LEADERSHIP SKILLS (REQUIRED)<ul><li>
Has the ability to respond positively to changing circumstances, seeks and implements change to drive business improvement and serves as a model of the change</li><li>
Works collaboratively with the workplace experience support supervisor/manager to provide support across the enterprise particularly during peak times</li></ul>
PREFERRED REQUIREMENTS
Prior experience in a professional office environment.
There is an expectation that you will work in-office five (5) days per week.</div></div>
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life&rsquo;s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.
At RSM, an employee&rsquo;s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $54,000 - $86,900</div>

Workplace Experience Support Specialist Senior

ALLO Communications

<div>At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and volunteer right here with you. We're passionate about being involved and contributing to the success and progress of each of our GIG Communities.
 
 
We pursue these passions because ALLO leaders have created a workplace where folks are valued, ideas are heard, and leaders and teammates show up for each other at work and in life.
We are looking for a Help Desk Technician to provide technical assistance to our clients. You will diagnose and troubleshoot software and hardware problems, act as a point of internal escalation for other Help Desk Techs and assist in identifying knowledge areas where further training may be needed for the Help Desk team.
RESPONSIBILITIES:
 
 
Resolve network issues, configure operating systems and use remote desktop connections to provide immediate support.
 
 
Communicate with clients via email, chat, and phone.
 
 
Provide timely and accurate solutions to customers&rsquo; technical problems and ensure prompt and accurate responses to increase client satisfaction.
 
 
Prioritize tickets based on various factors including business impact, age of ticket, and scope of impact.
 
 
Offer feedback and training to less experienced technicians on the team.
 
 
Be a point of escalation for complex Tier 2 issues and work with the Sys Admin team to resolve.
 
 
Participate and assist in the remediation of cybersecurity incidents.
EDUCATION/EXPERIENCE:
 
 
A degree or equivalent in a relevant field, like Computer Science, IT or Software Engineering. Microsoft or similar certification is a plus.
 
 
MS-900: Microsoft 365 Fundamentals Certification
 
 
Relevant job experience is described as: job experience with similar essential duties and/or in similar industry 
 
 
 
SKILLS / KNOWLEDGE / ABILITIES:
 
 
Strong analytical skills and ability to convey that information succinctly and clearly.
 
 
Strong interpersonal, teamwork, conflict resolution, and negotiation skills.
 
 
Strong time management, organizational, and prioritization capabilities.
 
 
Excellent oral and written communications skills internally and customer-facing with a focus on training.
 
 
Well-versed in communicating at both the technician as well as customer level.
 
 
Ability to positively influence and collaborate with stakeholders in other organizations to accomplish objectives while maintaining relationships.
 
 
Ability to remain approachable in a fast-paced environment. 
 
 
 
REQUIREMENTS:
 
 
Remain stationary for extended periods
 
 
Ability to communicate information
 
 
Ability to crouch and crawl
 
 
Ability to bend, kneel, and stand
 
 
Ability to operate a computer
 
 
Ability to operate hand tools and equipment
 
 
Possess/maintain a Valid Driver&rsquo;s License
 
 
Travel requirement
Ability to pass a Fingerprint Based Background Check
People are our passion. At ALLO, we don&rsquo;t treat you like a number. You&rsquo;re a human being. 
 
Get ready to plug into the perks at ALLO:
<ul><li>Free internet? You bet. Plus, awesome discounts on other ALLO services.
</li><li>Retirement Plan: The fiber future isn&rsquo;t the only one we care about. We match your 401(k) savings up to 5%.
</li><li>Health and Wellness: Participate in quarterly wellness challenges, and we&rsquo;ll deposit extra cash into your checking or health savings accounts.
</li><li>Benefits: Our benefits include medical, vision, and dental with low employee costs. Not to mention generous Earned Time Off (ETO) program.
</li><li>Sponsorships: Are you passionate about a local fundraiser or philanthropy? We strive to give back to what matters most to our communities.
</li><li>Tuition Assistance: Have a thirst for knowledge? We like that, which is why we&rsquo;re proud to offer assistance with the cost of your tuition.
</li></ul>ALLO is an Equal Opportunity Employer. We are committed to providing opportunities to all applicants and associates without regard to race, color, religion, sex, pregnancy, national origin, age, disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. ALLO believes that diversity and inclusion within our team is critical to our success as a company. We seek to recruit, develop, and retain the most talented people.
Benefit eligibility depends on the position and employment status. The available benefits differ for interns, contingent workers, and part-time team members. 
Qualified individuals with disabilities who require reasonable accommodations in order to apply may contact Recruiting at recruiting@allofiber.com .
ALLO is a Drug Free and Tobacco Free Workplace.</div>

Senior Help Desk Technician

Legends Global

<div><div>Company Overview 
 
Legends Global is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. 
 
Our intellectual property is our people. It's our expertise that makes up Legends Global. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations. 
 
Responsibilities 
 
<ul><li>Provide level 1 &amp; 2 support to all point-of-sale system problems and escalate when necessary</li><li>Initiates and implement improvements to areas of responsibility</li><li>Conduct venue walk-through to ensure all systems are operational prior to and during all events</li><li>Replacement of defective hardware before, during and after events</li><li>Diagnoses of software, firmware &amp; hardware errors and breakage</li><li>Maintain a thorough knowledge of the organization and adheres to all standards and practices</li></ul> 

Qualifications</div><div>
Solid analytical and problem-solving skills; proven ability to organize, manage, and complete multiple tasks in an efficient and timely fashion; strong verbal and written communication and the ability to establish and maintain effective working relationships with all internal and external stakeholders. 
<ul><li>Must be able to adapt to environment changes immediately</li><li>Highly effective oral presentation and written communication skills</li><li>Working knowledge of Microsoft applications to include operating system, office systems</li><li>Ability to be on feet and walk long distances</li><li>Ability to lift at least 50 lbs.</li></ul></div>
pay rate: $18.00-$20.00 per hour 
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training. 
 
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.<div></div>
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Venue Technology Assistant - Morton Amphitheater

Johnson Controls

<div>**** This position is Remote ****<h2 class="jobSectionHeader">
What you will do</h2>
The role supports the Third-Party Portal (3PP) Transactional Support Manager by processing, monitoring, and coordinating customer work orders originating from third-party portals. The position ensures accurate entry, updating, documentation, and completion of service requests across multiple internal JCI systems, while maintaining compliance with customer requirements. The job requires ongoing collaboration with internal teams to drive resolution, maintain workflow accuracy, and deliver reliable reporting for assigned domains, customers, and portals.<h2 class="jobSectionHeader">
Key Responsibilities</h2>
Work Order Processing &amp; System Updates
Accept new work orders from Third-Party Portals (3PP).
Create and manage service requests within JCI systems (Oracle ACE, Genesys, NxGen, Mastermind).
Maintain accurate notes within both internal systems and third-party portals.
Update service schedule dates in portals based on internal system data.
Ensure compliance with customer-specific Not-to-Exceed (NTE) limits.
Perform IVR check-ins and check-outs as required.
Upload completion notes, inspection reports, and required documentation to the 3PP.
Track work orders through invoice upload and finalization.
Daily Coordination &amp; Problem Resolution
Review the On-Hold report daily and address work orders requiring attention.
Coordinate with internal teams (Service Support Coordinators and branch offices) via phone, email, or chat.
Follow up on service progress and ensure work completion is accurately reflected on portals.
Apply strong investigative and critical-thinking skills to resolve issues efficiently.
Reporting
Produce regular portal reporting for assigned domains (HVAC, Fire, Security), customers, and portals.
Required Qualifications
2&ndash;3 years of related work experience in the Fire domain.
Proficient with JCI applications (Genesys and Oracle Ace)
Skilled with Microsoft Office (Word, Excel, Outlook, Teams).
Excellent written and verbal communication, customer service orientation, and strong critical-thinking abilities.
High school diploma or equivalent.<h2 class="jobSectionHeader">
Preferred Qualifications</h2>
Experience with JCI internal systems and SharePoint.
Familiarity with third-party portals such as ServiceChannel, Ariba, Coupa, etc.
HIRING HOURLY RANGE: $19.71 - $35 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your
background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us</div>

3PP Transactional Support Specialist

Johnson & Johnson

<div>At Johnson &amp; Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson &amp; Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson &amp; Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
MedTech Sales
Job Sub Function:
Capital Sales - MedTech (Commission)
Job Category:
Professional
All Job Posting Locations:
Virginia (Any City)
Job Description:<div><div>
Job Description</div></div><div><div><div><div><div><div><div><div><div>
We are searching for the best talent for Regional Technology Specialist to be in Virginia.</div></div></div></div></div></div></div></div></div>
About Cardiovascular
Fueled by innovation at the intersection of biology and technology, we&rsquo;re developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that&rsquo;s reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
As the Regional Technology Specialist, you will:
Be an integral part of J&amp;J MedTech Electrophysiology US Field Sales &amp; Service group reporting to a New Technology Manager (NTM), and closely partnering with, the Regional Business Director (RBDs) and Territory Managers (TMs). 
 
Under the general direction of the manager and in accordance with all applicable federal, state and local laws/regulations and Corporate Johnson &amp; Johnson, procedures and guidelines, you will focus on:
<ul><li>Assessing and increasing the clinical competency development for the assigned workgroup's field organization, and assessing team members' clinical skills, identifying internal or external resources to fill training gaps and monitor/track improvement to a level of certification and beyond.
</li><li>Launching new technologies; and have accountability for achieving geographically aligned business objectives. Through this support, they will be a strategic partner to implement emerging education related to new technologies, organizational directives and to quantifiably improve their workgroup's level of clinical competence. The end result should be that Electrophysiology personnel are recognized as best in industry for their commercial, technical and clinical competencies and that new technology is introduced flawlessly.
</li><li>May also be accountable to provide technical and clinical product support to Electrophysiology (EP) physicians and laboratory staff for electrophysiology diagnostic and therapeutic catheters and systems to enable practitioners to perform advanced cardiac ablation procedures.
</li><li>Build and maintain mutually beneficial relationships with physicians &amp; EP laboratory staff in order to identify and foster interest in new products or product indications to grow and develop the company's product and technology utilization.
</li><li>Partner with Territory Managers, Field Service Engineers and Field Management to ensure alignment and coordination of activities to meet business objectives.
</li><li>Work in coordination with the NTM and Global Education &amp; Training team to accurately assess the clinical skills of assigned electrophysiology clinical team members and establish a prioritized clinical development plan leading to continual growth and business goal attainment.
</li><li>Facilitate the development of the assigned electrophysiology clinical team members to meet the requirements of the certification and ongoing clinical development process.
</li><li>Develop &amp; execute a workgroup-wide certification plan that brings 100% of the group to the targeted level and accurately assesses the clinical skills of assigned per diem clinical support and manages them through the per diem certification process. Measure, and is accountable, to quantifiable learning and growth in their assigned workgroup.
</li><li>Partner with Sales and Service leaders to execute content for emerging and targeted areas of growth. Partner with various stakeholders including Sales, Marketing and Global Education and Training to execute continual education of all sales and clinical field personnel.
</li><li>Provide expert clinical product and technical assistance and training to physicians and EP/IC Lab Staff on the effective use of electrophysiology systems and catheter equipment (e.g., The CARTO&reg; System and all appropriate software modules) during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals. Educate assigned customers on all electrophysiology products to optimize effective usage by providing technical and clinical information and in-service training. Share best practices to increase value for customers.
</li><li>Use and coach aligned workgroups on consultative selling techniques to identify potential sales opportunities within the account. Create awareness of electrophysiology solutions and facilitates Territory Manager (TM) and Clinical Account Specialist (CAS) contact with the key decision makers to drive incremental business.
</li><li>Drive collaboration and maintains consistent, open lines of communication across the assigned responsibilities with the local team/Pod (i.e. TM and other CAS), as well as the support team (i.e. other EP/Ultrasound CAS, FSE, RBD/KAM) and other internal and external partners.
</li><li>Develop and share best practices with US Field Sales and Service colleagues and internal partners.
</li><li>Develop and grow mutually beneficial customer relationships within and beyond the EP/IC lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff.
</li><li>Stay current on company products instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information.
</li><li>Prioritize and appropriately respond to requests in a high-stress environment. Maintain composure and problem-solving focus during stressful interactions.
</li><li>Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders. Formulate solutions based on dialogue and input gained during session.
</li><li>Respond daily to requests by email and voicemail from customers, practitioners and partners. Perform administrative work, including CAS Field Visit Letters, training summaries, account documentation, compliance training requirements, expense reporting, and Company system input.
</li><li>As required, respond to requests for case support to customers for the operation and use of electrophysiology equipment. Set appointments, present clinical and technical information, and be present to ensure optimal equipment usage.
</li><li>Communicate with counterparts, supervisor, and business partners to ensure efficiency and open lines of communications.
</li><li>Maintains Safe Fleet standards according to Company guidelines.
</li><li>Communicate business related issues or opportunities to the next management level.
</li><li>Ensure subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition.
</li><li>Ensure personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures.
</li><li>Perform other duties assigned as needed.
</li></ul>Required Qualifications:
<ul><li>A minimum of a bachelor's degree, or 5 years of relevant professional work experience.
</li><li>Excellent oral (including group presentations) and written communication skills, as well as solid organizational and time management abilities.
</li><li>Do you have a valid driver's license issued in the United States?
</li><li>Must be willing and able to travel up to 70% overnight locally, regionally, and nationally.
</li></ul>Preferred Qualifications:
<ul><li>Certification in cardiology technology (E.g. IBHRE, RCES), for EP and clinical experience.
</li><li>Managerial / supervisory experience.
</li><li>Live in the assigned geography.
</li><li>Strong computer skills, including proficiency with Microsoft Office products
</li></ul>Johnson &amp; Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson &amp; Johnson is committed to providing an interview process that is inclusive of our applicants&rsquo; needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource. 
 
At Johnson &amp; Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time. 
Here&rsquo;s what you can expect:<ul><li>
Application review: We&rsquo;ll carefully review your CV to see how your skills and experience align with the role.</li><li>
Getting to know you: If there&rsquo;s a good match, you&rsquo;ll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions.</li><li>
Interviews with the team: If you move forward, you&rsquo;ll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role.</li><li>
Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step.</li><li>
Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these. 
</li></ul>At the end of the process, we&rsquo;ll also invite you to share feedback in a short survey &mdash; your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson &amp; Johnson. We&rsquo;re excited to learn more about you and wish you the best of luck in the process! #RPONA
Required Skills:
Preferred Skills:
Brand Positioning Strategy, Communication, Competitive Landscape Analysis, Compliance Management, Customer Centricity, Customer Experience Management, Incentive Policy, Procedures, and Quotas, Industry Analysis, Market Opportunity Assessment, Problem Solving, Profit and Loss (P&amp;L) Management, Project Management, Sales Prospecting, Strategic Sales Planning, Strategic Thinking, Sustainable Procurement, Vendor Selection</div>

Regional Technology Specialist (Virginia) - Johnson and Johnson MedTech - Electrophysiology

Blue Sage Cannabis Company

About the RoleWe are seeking a detail-oriented and experienced Accounting Manager / Controller toown full cycle accounting operations across our multi-entity organization. This role is theengine behind our close process; responsible for transaction-level accuracy, costaccounting, schedule maintenance, and the clean, reconciled data that supportsfinancial reporting at the leadership level.Key Responsibilities<ul><li>Lead month-end, quarter-end, and year-end close across multiple entities,ensuring accuracy and timeliness</li><li>Assist in the preparation and maintenance of multi-company consolidations and intercompany reconciliations across a vertically integrated operation spanning retail, manufacturing, and cultivation</li><li>Own the accrual and prepaid expense schedules, ensuring proper period-end treatment</li><li>Manage full cycle inventory and cost accounting, including cost capitalization, unit costing, COGS recognition, and variance analysis</li><li>Maintain fixed asset registers, track additions and disposals, and calculate depreciation and amortization</li><li>Coordinate year-end tax preparation and support quarterly estimated tax filings</li><li>Deliver clean, reconciled trial balances and supporting schedules to support financial reporting.</li><li>Maintain well-organized workpapers and documentation for audit readiness</li><li>Identify and flag discrepancies for resolution; escalate material items to the Director of Finance</li><li>Directly oversee a team consisting of a Staff Accountant, AR Specialist, and AP Specialist, operating within a finance structure that includes a Director of Finance and CFO.</li><li>Support and strengthen internal controls, accounting policies, and process documentation</li><li>Drive accounting system improvements, workflow automation, and close process standardization initiatives</li></ul>Requirements<ul><li>Bachelor's degree in Accounting (required)</li><li>Minimum 5 years of progressive, full cycle accounting experience (required)</li><li>Demonstrated experience with multi-company consolidations and intercompany accounting (required)</li><li>Hands-on proficiency with accruals, prepaids, cost accounting, inventory/COGS, fixed assets, and depreciation &amp;amp; amortization (required)</li><li>Experience supporting tax preparation and quarterly estimated tax filings (required)</li><li>Proficiency with cloud-based accounting software -- QBO or comparable ERP (required)</li><li>Ability to manage a structured close calendar across multiple entities simultaneously (required)</li><li>CPA designation (not required)</li></ul>Preferred Qualifications<ul><li>Prior experience in the cannabis industry</li><li>Familiarity with cannabis POS, wholesale, or seed-to-sale platforms (e.g.,Dutchie, LeafLink, METRC)</li><li>Experience in a multi-state, multi-license operational environment</li><li>Exposure to post-acquisition accounting integration or entity onboarding</li><li>CPA designation (not required)</li></ul>Pay: $85,000.00 - $115,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Disability insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Vision insurance</li></ul>Work Location: In person

Senior Accountant

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