technician team lead 2nd shift

Authority Brands

The Dispatcher will schedule technician appointments at customer sites and facilitates communication between technicians, customers, and the company as well as assist in fleet and safety management.
<br><br>
<b>Responsibilities:</b><br>
<ul>
<li>Maintain the service technician schedules and dispatch technicians as service calls are completed.</li>
<li>Schedule technician’s return trips with customers to complete jobs after arrival of parts.</li>
<li>Maintain on call schedule for service technician and after-hours service procedures.</li>
<li>Enter service calls, schedule calls, and generates call debriefing with technicians daily.</li>
<li>Maintain customer database, ensuring complete, accurate, and updated entry of information.</li>
<li>Respond to customer inquiries regarding company schedule, requested lead times, equipment services, invoicing, and general inquiries.</li>
<li>Respond to service technician requests both by radio and phone.</li>
<li>Follow up and schedule preventative maintenance service appointments.</li>
<li>Review completes service work orders for accuracy.</li>
<li>Prepares invoices and timecards for processing.</li>
<li>Coordinates fleet preventative maintenance appointments and maintains organized records for all fleet working directly with the Operations Manager.</li>
<li>Assists safety manager with maintaining all safety documents and training rosters.</li>
<li>Participate in all company sponsored training classes.</li>
<li>Effectively manage conflict resolution with clients through clear communication, addressing all concerns, questions, or problems expediently.</li>
</ul>
<b>Qualifications:</b><br>
<ul>
<li>HS diploma or GED</li>
<li>Excellent communication and listening skills</li>
<li>Following all safety policies and procedures</li>
<li>Maintaining a courteous demeanor with all customers and associates</li>
</ul>
<b>Physical Requirements:</b><br>
<ul>
<li>Work is performed in an office environment</li>
<li>Ability to exert up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects</li>
<li>May be required to sit, stand, or walk for extended periods of time</li>
<li>Involves extended periods of looking at a computer monitor</li>
<li>Must be able to see, hear, talk, and type</li>
</ul>


Dispatcher

GardaWorld Security Services US

<p></p><div><p>GardaWorld Security Services is Now Hiring a Surveillance Security Officer!</p><p></p><p><b><br>
Ready to suit up as a Surveillance Security Guard?</b></p><p>
What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail.</p><p>
As a Security Officer &ndash; Surveillance, you will be the person spotting threats before they escalate in environments such as a security operations centers, call centers, parking gatehouses, etc.</p><p><b>
What&rsquo;s in it for you:</b></p><ul><li><b>
Site Location: Indianapolis, IN</b></li><li><b>
Set schedule: Full-time, Wednesday through Sunday, 2nd Shift, 3 p.m. to 11 p.m.</b></li><li><b>
Competitive hourly wage of $18 / Hour </b>(DailyPay is available for GardaWorld employees!)</li><li>
A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options</li><li>
Career growth opportunities at GardaWorld</li><li>
Uniform provided at no cost</li></ul><p><b>
Responsibilities of Surveillance Security Guard</b></p><ul><li>
Monitor security systems to detect any suspicious activity</li><li>
Document observed events and incidents, writing detailed reports</li><li>
Respond quickly to incidents or potential threats</li><li>
Conduct regular patrols to ensure the safety of the premises</li><li>
Control access to secure areas and verify the identities of visitors</li><li>
Analyze security systems to identify potential vulnerabilities or malfunctions</li><li>
Collaborate with law enforcement in case of serious situations or emergencies</li><li>
Ensure the safety and protection of individuals and property</li></ul><p><b>
Qualifications of a Surveillance Security Guard</b></p><ul><li>
Be authorized to work in the U.S.</li><li>
Be able to provide documentation of High School Diploma or GED</li><li>
Be able to ace (and pass) an extensive screening process</li><li>
Strong report writing skills</li><li>
Sharp visual activity and exceptional concentration skills</li><li>
Strong proficiency with technology</li><li>
If you have Security, Military, Law Enforcement experience &ndash; even better!</li></ul><p>
In the United States, GardaWorld Security remains the only guarding security company to be <b>Certified by Great Place to Work</b>. Apply today &ndash; this could be more than a job! 26% of our corporate employees started as frontline workers.</p><p>
If you&rsquo;re ambitious with an entrepreneurial spirit &ndash; someone who wants to be a GardaWorld Ambassador &ndash; a promising career awaits you!</p><p>
GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.</p><p>
Not the job for you? Make sure to check out all our jobs! We also have tactical, concierge, and even casual roles available.<br>
<br>
<b><i>Employment is contingent on the successful completion of a background check and drug screening to be conducted after an offer of employment is extended.</i></b></p><p><i>
It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment</i>.</p></div>

Surveillance Security Guard - CCTV Monitoring

Community Health Network

<div><div><div><div>Category</div>
<div>Patient Support</div>
</div><div><div>Job Family</div>
<div>Patient Care Tech</div>
</div><div><div>Department</div>
<div>Surgical Inpatient</div>
</div><div><div>Schedule</div>
<div>Full-time</div>
</div><div><div>Facility</div>
<div>Community Hospital North</div>
<div><p>7150 Clearvista Drive<br>
Indianapolis, IN 46256<br>
United States</p></div>
</div><div><div>Shift</div>
<div>Day Job</div>
</div><div><div>Hours</div>
<div>Days; 0630 - 1900 3, 12-hr shifts/week<br>
Weekend rotation and holiday rotations<br>
Bi-weekly, , benefited</div>
</div></div><p></p><div><div><p><b>Join Community</b></p>
<p>
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, &ldquo;community&rdquo; is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered &mdash; and we couldn&rsquo;t do it without you.</p><p></p><p><b><br>
Make a Difference</b><br>
<br>
The Senior Patient Care Technician works under the direction of a Registered Nurse. Performs direct patient care such as bathing, assisting with elimination, bed making, and vital signs. Transports patients and patient-related materials in a safe, timely, and professional manner. Greets and orients patients to the patient care area. Performs meal service and feeding assistance functions. Provides additional select care to patients. Collaborates with other team members to perform other services as directed.</p><br>
<p><b>
Exceptional Skills and Qualifications</b></p>
<p>
Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving.</p>
<ul>
<li>High School diploma or GED required</li>
<li>Ability to use a computer for documentation and work related purposes</li>
<li>Strong written, verbal and nonverbal interpersonal and professional communication skills are required.</li>
<li>Demonstrates accountability for own actions</li>
<li>Provides service in a willing and courteous manner</li>
<li>Demonstrates ability to prioritize, organize and multi-task.</li>
<li>Able to take direction well, but also be self-directed and motivated.</li>
<li>Requires a high degree of responsibility and responsiveness.</li>
<li>Deal effectively with patients, visitors, situations, and other Care Team members, while maintaining emotional control</li>
</ul>
<p></p><p><b>Additional requirements</b></p>
<ul>
<li>Must be able to lift</li>
<li>Must be available for one week of full-time training</li>
<li>Three (3) months of Clinical Experience or CNA license required OR currently enrolled in Nursing school</li>
</ul>
</div><p></p><p><b>Why Community?
</b></p><p>At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.</p></div></div><p></p>

Senior Patient Care Technician - Inpatient Surgical - North

Athletico Physical Therapy

<div>Position Overview:
<div><b>
About Us:</b></div><div>
At Athletico, we believe in the power of support &ndash; because a little help can lead to extraordinary achievements. Physical therapy isn&rsquo;t just about recovery; it&rsquo;s about transformation. Our team thrives on providing life-changing care for our patients, and we know that achieving this begins with taking care of our own.</div><div>
Our mission is simple yet powerful: <b>Extraordinary people improving lives.</b></div><div></div><div><b><br>
Position Summary:</b><b>
</b><br>
The Rehabilitation Aide (equivalent to the rehabilitation technician and physical therapy aide positions) will assist the Patient Experience Coordinator and clinicians by performing requested administrative and clinical duties. They will greet patients as they arrive to the clinic and work alongside the physical therapists as well as the physical therapist assistants during patient treatment. These duties will be conducted in compliance with state practice act requirements.</div><div></div><div><b><br>
Benefits offered with this part-time position:</b></div><ul><li><b>
Bi-annual pay increase opportunity</b></li><li>
Commuter: Pre-Tax Transit &amp; Parking</li><li>
Retirement 401(k) (for 21+) w/ Per-Pay Company Match</li><li>
SoFi Financial Wellness Tools &amp; Loan Resources</li><li>
HUSK Fitness Resources &amp; Gym Discounts</li><li>
KinderCare Discount</li><li>
Home, Auto, and Pet Insurance</li><li>
Employee Assistance Program (EAP)</li><li>
Employee Discount Program</li><li>
Bereavement Time Off &amp; Resources (part-time and full-time employees)</li><li>
Learn more by checking out our 2026 Athletico's Benefits Summary.</li></ul><div></div><div><b><br>
Essential Duties and Responsibilities:</b><b>
</b><br>
<i>The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization.</i></div><ul><li>
Prepares patients for physical therapy treatments to put on and remove supportive devices, assists physical therapists during administration of treatments, and provides routine treatment
</li><li>Safeguards, motivates, and assists patients practicing exercises and functional activities under the direction of professional staff
</li><li>Provides routine treatments, such as hot/cold packs, and other modalities such as Ultrasounds, Electrical stimulation, etc</li><li>
Cleans work area and equipment after treatment</li><li>
Washes linens/towels, folds and maintains linen cabinets</li><li>
Maintaining restrooms and other areas such as windows as needed. Restocks with paper towels, tissue paper, soap and supplies</li><li>
Assists patient experience coordinator with answering phones, scheduling appointments and filing paper work and charts</li><li>
Assist patient experience coordinator with keeping track of both non-medical and medical supplies for the clinic and may order inventory</li></ul><div><b>
Qualifications:</b></div>
Education: High school graduate and or intern preferred<br>
<ul><li>
</li>
Work Experience: Previous Clinical Aide or Rehab Tech experience preferred<br>
<li>
</li><li>
Knowledge and Technical Skills:<ul><li>
Strong communication and presentation skills-written and verbal</li><li>
Ability to clearly document all projects and manage production
</li><li>Attention to detail and time management skills are required</li><li>
Patient/Client Satisfaction: Providing care/service that exceeds expectations</li><li>
Energetic and a team player</li><li>
Able to demonstrate compassion toward patients</li><li>
Complete tasks thoroughly</li><li>
Basic knowledge of office equipment preferred</li></ul></li></ul><div><b>
Language Skills:</b></div><ul><li>
Ability to read, write and speak English proficiently</li></ul><div><b>
Physical Demands:</b></div><ul><li>
Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus</li><li>
While performing the duties of this job, the employee is regularly required to talk and hear</li><li>
Possess the ability to fulfill any office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.)</li><li>
Frequently required to stand, walk, sit, use hands to feel, and reach with hand and arms</li><li>
Occasionally lift and/or move up to 20-25 pounds</li><li>
Fine hand manipulation (keyboarding)</li></ul><div><b>
Work Environment:</b><b>
</b></div><ul><li>Internal office</li><li>
The noise level in the work environment is usually low</li></ul><div>
Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</div><div></div><div><br>
Salaried ranges listed are for full time (40 hour) employees. Additional pay such as incentive, GAP, overtime, and stipends are subject to the rules of each program and may not be available in all locations. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.</div>
Minimum Salary/Wage: USD$ 10.00 Hr. Maximum Salary/Wage: USD$ 20.00 Hr.</div>

Physical Therapy Aide

Indiana University Health

<div><div><div><div><h1 class="jobSectionHeader"><b>Patient Transporter - Mid-Shift</b></h1>
</div></div><div></div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2>
<div><p><b>Overview</b>
</p><p><b>Details:</b> This position is full-time, mid-shift. The hours are 11:00am until 7:30pm. Team member will be required to work every other weekend and holiday. This position is eligible for shift pay differentials.</p><p><b>
Location:</b> IU Health Methodist Hospital</p><p><b>
Position Summary:</b></p><p>
The Patient Transporter plays a crucial role in ensuring the safe and efficient movement of patients. Patient Transporters are responsible for transporting patients to and from points of service, including admissions, discharges, ancillary areas, and other service locations within the healthcare facility.</p><p>
Duties include safe handling of patients and equipment during transport. Patients may be transported via bed, stretcher, or wheelchair. Monitoring and reporting any changes in a patient's condition during transportation. Collaborating with nursing staff and other healthcare professionals to coordinate patient transfers. Adhering to all safety protocols and guidelines, including infection control policies. Ensuring timely transport of patients to minimize delays in care.</p><p><b>
Position Requirements:</b></p><p></p><div>
 High school graduate or an equivalent combination of education experience from which comparable job knowledge can be acquired; to include graduates from an approved IU Health transition-to-work program.<br>
<ul><li>Requires training in all assigned competencies such as but not limited to patient oxygen equipment and monitoring of levels and amounts, patient lifting and transfers, and infection control policies.</li><li>Requires the ability to follow oxygen transport policy and procedures, including attaching and monitoring of oxygen tank levels during transport.</li><li>Must have the ability to frequently work in a standing position and do large amounts of walking.</li><li>Must have the ability to lift up to 50 lbs. and be able to stoop, bend and twist while handling these weights.</li><li>Must have the ability to use repetitive motions such as grasping, fine manipulating, medium dexterity, forearm/wrist rotation movement area used daily.</li><li>Must have the ability to perform the basic patient lifting through in-service for proper technique.</li><li><b>No experience required.</b></li></ul><br>
<p></p>
</div><p></p><div><p>We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</p>
</div></div></div></div><div><div><div><h2 class="jobSectionHeader"><b>Qualifications for the Patient Transporter - Mid-Shift Role</b></h2>
<div><div><p><b>Overview</b>
</p><p><b>Details:</b> This position is full-time, mid-shift. The hours are 11:00am until 7:30pm. Team member will be required to work every other weekend and holiday. This position is eligible for shift pay differentials.</p><p><b>
Location:</b> IU Health Methodist Hospital</p><p><b>
Position Summary:</b></p><p>
The Patient Transporter plays a crucial role in ensuring the safe and efficient movement of patients. Patient Transporters are responsible for transporting patients to and from points of service, including admissions, discharges, ancillary areas, and other service locations within the healthcare facility.</p><p>
Duties include safe handling of patients and equipment during transport. Patients may be transported via bed, stretcher, or wheelchair. Monitoring and reporting any changes in a patient's condition during transportation. Collaborating with nursing staff and other healthcare professionals to coordinate patient transfers. Adhering to all safety protocols and guidelines, including infection control policies. Ensuring timely transport of patients to minimize delays in care.</p><p><b>
Position Requirements:</b></p></div><p></p><ul><li>
qualifications__list High school graduate or an equivalent combination of education experience from which comparable job knowledge can be acquired; to include graduates from an approved IU Health transition-to-work program.<br>
</li>
 <li>Requires training in all assigned competencies such as but not limited to patient oxygen equipment and monitoring of levels and amounts, patient lifting and transfers, and infection control policies.<br>
</li>
 <li>Requires the ability to follow oxygen transport policy and procedures, including attaching and monitoring of oxygen tank levels during transport.<br>
</li>
 <li>Must have the ability to frequently work in a standing position and do large amounts of walking.<br>
</li>
 <li>Must have the ability to lift up to 50 lbs. and be able to stoop, bend and twist while handling these weights.<br>
</li>
 <li>Must have the ability to use repetitive motions such as grasping, fine manipulating, medium dexterity, forearm/wrist rotation movement area used daily.<br>
</li>
 <li>Must have the ability to perform the basic patient lifting through in-service for proper technique.<br>
</li>
<li><b>No experience required.</b><p></p>
</li></ul></div></div></div></div><div></div><div><div><div><p>Indiana University Health is Indiana&rsquo;s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We&rsquo;re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.</p></div></div></div></div>

Patient Transporter - Mid-Shift

Allied Universal

<div><p>Security Officer Part Time Checkpoint</p><h2 class="jobSectionHeader"><b>
Overview</b></h2><div><br>
Allied Universal&reg;, North America&rsquo;s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.<br>
</div><br>
<h2 class="jobSectionHeader"><b>Job Description</b></h2><p></p><p><br>
Life doesn&rsquo;t always follow a fixed schedule. That&rsquo;s why we created the Security Officer &ndash; Part Time Enhanced position: a flexible, dependable option for individuals looking to supplement their income, gain hands-on experience, or work toward a full-time career with the industry leader.
</p><p>As a <b>Security Officer Enhanced Part Time Checkpoint</b> in <b>Indianapolis, IN</b>, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you.
</p><p></p><p><b>Pay Rate: $17.22 / Hour
</b></p><p><b>Job Schedule:</b></p><div><div><div><div><b>
Day</b></div><div><b> Time</b></div></div><br>
</div><div><div>
Fri</div><div> 10:00 PM - 06:00 AM</div></div><br>
</div><p></p><p><b>
How This Role Works:</b></p><ul><li><b>
Fixed-Shift Commitment (&ldquo;Anchor Shifts&rdquo;):</b> You will be hired for a designated site and weekly shift that serves as your reliable base schedule. This assignment requires a six (6) month commitment.</li><li><b>
Earn More, Claim-A-Shift Program:</b> In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites. Work part-time hours this week and full-time the next. It&rsquo;s all up to you.</li></ul><p>
This role is ideal for candidates seeking part-time employment with flexibility, income stability, and opportunities to build-up to a full-time schedule of up to 40 hours per week; always with the option to scale back when needed.
</p><p></p><p><b>Responsibilities:</b></p><ul><li>
Provide customer service to clients, visitors, and staff by carrying out screening procedures, site-specific policies, and/or appropriate emergency response activities at a logistics and distribution location.</li><li>
Screen employees, visitors, packages, and/or personal belongings in accordance with site procedures to help support authorized access and compliance with location rules.</li><li>
Monitor entry and exit points, verify credentials and/or shipping documentation, and report unusual activity or policy concerns to site contacts and Allied Universal leadership.</li><li>
Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, documenting observations and actions taken according to post requirements.</li><li>
Conduct regular and random patrols around the business and perimeter, with attention to loading, shipping, receiving, and other operational areas where security-related concerns may arise.</li></ul><p></p><p><b>
Minimum Requirements:</b></p><ul><li>
Being comfortable using a computer or tablet is preferred.</li><li>
Loss prevention experience is preferred.</li><li>
Customer service experience is preferred.</li><li>
X-Ray screening experience is preferred.</li><li>
Access control and badge experience is preferred.</li><li>
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.</li><li>
Possess a high school diploma or equivalent.</li><li>
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.</li><li>
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.</li><li>
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.</li><li>
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.</li><li>
A valid driver&rsquo;s license will be required for driving positions only.</li></ul><p></p><p><b>
Why Join Us:</b></p><ul><li><b>
Smart Tools:</b> Access to our exclusive technology to view and claim additional shifts to earn more.</li><li><b>
Career Growth:</b> Get paid training and access to career growth opportunities.</li><li><b>
Financial Benefits:</b> Participate in our retirement savings plan to invest in your future.</li><li><b>
Exclusive Perks:</b> Enjoy discounts on top brands and services through our Perks Program.</li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Closing</b></h2><div><b><br>
Allied Universal&reg; is an Equal Opportunity Employer.</b> All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
</div><p>If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.<br>
</p><br>
<h2 class="jobSectionHeader"><b>Requisition ID</b></h2><br>
2026-1629869</div>

Security Officer Part Time Checkpoint

Marriott International

<div>Description:<p></p><p><b><br>
Le M&eacute;ridien Indianapolis</b> is seeking a passionate, service-driven <b>Front Office Manager</b> to lead our Front Office team while providing exceptional guest experiences. This is a hands-on leadership position requiring a leader who enjoys working alongside their team, coaching in the moment, and leading by example.</p><p>
The ideal candidate is energetic, detail-oriented, thrives in a fast-paced luxury hotel environment, and is comfortable spending a significant portion of their time working Front Desk shifts while overseeing daily operations.</p><h2 class="jobSectionHeader"><b>
Essential Responsibilities</b></h2><ul><li>
Lead, coach, and develop Front Desk and Guest Services associates to deliver exceptional hospitality.</li><li>
Work scheduled Front Desk shifts as needed, including evenings, weekends, and holidays.</li><li>
Ensure all guest arrivals, departures, and service recovery situations are handled professionally and efficiently.</li><li>
Drive Marriott Bonvoy enrollment goals by coaching associates on enrollment techniques and personally leading enrollment efforts.</li><li>
Monitor guest satisfaction scores and implement strategies to continuously improve the guest experience.</li><li>
Manage daily operations, including scheduling, payroll, cash handling, and departmental productivity.</li><li>
Ensure compliance with Marriott brand standards, company policies, and operational procedures.</li><li>
Resolve guest concerns promptly while empowering associates to create memorable and personalized guest experiences.</li><li>
Conduct ongoing training, coaching, and performance feedback to build a high-performing team.</li><li>
Partner with Housekeeping, Engineering, and Food &amp; Beverage departments to ensure seamless hotel operations.</li><li>
Assist with hiring, onboarding, coaching, and performance management of Front Office associates.</li><li>
Maintain a visible presence in the lobby and serve as the operational leader during assigned shifts.</li><li>
Develop creative guest engagement initiatives that enhance the overall guest experience and foster loyalty.</li><li>
Create fun, engaging, and results-driven incentive programs that motivate associates, build morale, and encourage healthy competition while achieving departmental goals.</li></ul><h2 class="jobSectionHeader"><b>
Qualifications</b></h2><ul><li>
Previous Front Office leadership experience in a hotel environment preferred.</li><li>
Marriott experience is a plus.</li><li>
Excellent verbal and written communication skills with the ability to effectively communicate with guests, associates, and leadership.</li><li>
Self-motivated with the ability to take initiative, identify opportunities for improvement, and solve problems proactively.</li><li>
Creative mindset with a passion for delivering memorable guest experiences and inspiring associates.</li><li>
Proven ability to motivate, coach, and develop a high-performing team while fostering a positive and engaging work environment.</li><li>
Comfortable working regular Front Desk shifts and leading by example.</li><li>
Proven ability to achieve performance goals, including Marriott Bonvoy enrollment targets and guest satisfaction metrics.</li><li>
Strong organizational, leadership, and conflict resolution skills.</li><li>
Flexible schedule, including nights, weekends, and holidays.</li><li>
Experience with hotel property management systems; Lightspeed experience is a plus.</li></ul><h2 class="jobSectionHeader"><b>
What We're Looking For</b></h2><p>
We're looking for a leader who thrives on the hotel floor&mdash;not behind a desk. Someone who enjoys interacting with guests, coaching associates in real time, recognizing team accomplishments, and finding creative ways to elevate both the guest and associate experience. The ideal candidate is an excellent communicator, takes initiative without being asked, embraces new ideas, and inspires their team through recognition, accountability, and engaging incentive programs. This individual will lead by example while driving Marriott Bonvoy enrollments, guest satisfaction, and a culture of hospitality excellence.</p>
Requirements:<br>
<p></p><ul><li>
Minimum of 2 years of hotel Front Office supervisory or management experience required; Marriott experience preferred.</li><li>
Previous experience working at the Front Desk with a strong understanding of Front Office operations.</li><li>
Must be willing and able to work regular Front Desk shifts, including evenings, weekends, and holidays, as business demands.</li><li>
Proven ability to lead, coach, and motivate a team while fostering a positive, engaging, and accountable work environment.</li><li>
Demonstrated success in driving Marriott Bonvoy enrollments or other guest loyalty programs through coaching and personal performance.</li><li>
Excellent verbal and written communication skills with the ability to build relationships with guests, associates, and leadership.</li><li>
Self-motivated with the ability to take initiative, make sound decisions, and adapt quickly in a fast-paced environment.</li><li>
Creative thinker with a passion for delivering memorable guest experiences and implementing innovative ideas to enhance service.</li><li>
Experience creating associate recognition programs, contests, and incentives that improve morale and drive performance.</li><li>
Strong organizational, time management, and multitasking skills with exceptional attention to detail.</li><li>
Ability to resolve guest concerns professionally while maintaining a calm, service-focused approach.</li><li>
Working knowledge of hotel property management systems; Lightspeed PMS experience is preferred.</li><li>
Proficient in Microsoft Office, including Outlook, Word, and Excel.</li><li>
Ability to stand and walk for extended periods and perform the physical requirements of a Front Office leadership role.</li><li>
Must be dependable, professional in appearance, and committed to delivering exceptional hospitality in accordance with Marriott brand standards.</li></ul></div>

Front Office Manager

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