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telecommunication customer support agent upselling

PepsiCo

<div>
 <strong>
  Overview
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 </strong>
 <strong>
  We Are PepsiCo
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 </strong>
 PepsiCo is a leading name in North Africa&rsquo;s food and beverage industry, where our products are enjoyed by consumers daily across the region. We offer a robust portfolio of beloved brands like PEPSI, SEVEN-UP, DORITOS, CHEETOS and CHIPSY, designed to cater to the tastes and preferences of consumers. With a focus on local sourcing, production, and distribution, PepsiCo provides essential support to local economies and partners closely with communities throughout the region.
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 <strong>
  Guiding Vision and Regional Impact
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 </strong>
 PepsiCo&rsquo;s vision aligns with our global goal to be the Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). This strategic transformation is committed to sustainable growth by putting people and the planet at the heart of our operations. In North Africa, this includes initiatives in responsible sourcing, waste reduction, and water conservation. Our regional programs empower local talent, boost employment, and provide support for local agriculture, particularly through partnerships with farmers and suppliers.
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  Empowering Our People and Communities
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 Our dynamic teams drive the PepsiCo culture in North Africa, embracing diversity and collaboration to solve local challenges and create innovative products. We are dedicated to fostering an inclusive workplace, one where every individual feels valued and empowered to be themselves. This commitment extends beyond our employees to positively impact the communities we serve, striving for shared growth and a healthier, more sustainable future for all.
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  Diversity and Inclusion Commitment
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 </strong>
 PepsiCo stands firmly behind our global commitment to diversity, equality, and human rights. We are proud to be an equal opportunity employer, ensuring a fair and welcoming workplace for all, regardless of age, gender, religion, disability, or any other characteristic. Our dedicatio
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 <strong>
  Responsibilities
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 </strong>
 <ul>
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   Supervising and planning facilities services such as housekeeping, catering, courier, uniform, consumables, waste disposal, gardening, printings, stationary, water, electricity, gas, telephones,..etc
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   Supervise and control plant annual operating facilities services plan.
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   Managing the day to day housekeeping within the plant.
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   Providing office supplies.
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   Implement Asset management and transfers.
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   Maintain proper transportation shuttle bus management.
  </li>
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   Supervise Travel logistics through carpool, service cars and car renting, assuring that all T&amp; E local transportation requests are according to T&amp;E Policy
  </li>
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   Implement Telecommunication infrastructure and mobile telecommunication and modems in accordance to Benefits policy.
  </li>
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   Ensuring Archiving services are implemented properly.
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   Ensuring emergency cars are in service.
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   Manage the day-to-day Cafeteria operations.
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   Manage the day-to-day clinic operations
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  </li>
 </ul>
 <strong>
  Qualifications
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 <ul>
  <li>
   Bachelor&rsquo;s degree in any relevant discipline.
  </li>
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   Minimum of 2 years of experience preferably in FMCG in facilities management.
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   Ability to work on own initiative and within a pressurized environment.
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   Possess leadership abilities and the capability to deal with people at all levels of responsibility.
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   Financial and budgeting knowledge.
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   Excellent customer service, interpersonal and communication skills.
  </li>
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   Good command of Arabic and English language.
  </li>
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   Proficient with computer usage of Microsoft office.
  </li>
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   Problem solving skills.
  </li>
 </ul>
</div>


Facilities Asst Supervisor

Agoda

<div>
 <strong>
  About Agoda
  <br/>
  <br/>
 </strong>
 At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
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 Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
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 No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you&rsquo;re ready to begin your best journey and help build travel for the world, join us.
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 We are looking for a hands on Senior Security Engineer to secure our cloud and platform environments. This role works closely with engineering teams and focuses on building, reviewing, and operating security controls using Infrastructure as Code, Kubernetes, and custom security services written in Go and TypeScript.
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 <strong>
  Key Responsibilities:
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 </strong>
 Secure Cloud Deployment:
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 <ul>
  <li>
   Design, implement, and manage secure cloud deployments across AWS and GCP environments using Terraform.
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   Kubernetes &amp; GitOps Security: Deploy and manage both internal and third‑party security products within the Kubernetes ecosystem.
  </li>
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   Work with GitOps workflows using tools like Argo CD and Flux, and Helm charts.
  </li>
  <li>
   Security Automation &amp; Tooling: Design and build security tooling and services using Go and TypeScript.
  </li>
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   Misconfiguration Management: Proactively identify, analyze, and remediate cloud misconfigurations.
  </li>
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   Cloud Architecture Guidance: Provide guidance to Engineering teams on secure architecture.
  </li>
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   Threat Detection &amp; Response: Build and optimize cloud-native detection rules and alerting pipelines to monitor for suspicious activities within the cloud and container workloads.
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   <br/>
  </li>
 </ul>
 <strong>
  Required Skills &amp; Experience:
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 </strong>
 <ul>
  <li>
   8+ years of experience in security engineering, cloud security, or platform engineering roles.
  </li>
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   Hands-on experience securing production workloads in AWS and GCP.
  </li>
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   Strong experience designing and securing Infrastructure as Code using Terraform.
  </li>
  <li>
   Deep understanding of Kubernetes security, including troubleshooting Helm deployments and GitOps-based workflows.
  </li>
  <li>
   Strong programming skills in Go and TypeScript, with Python used for automation where appropriate.
  </li>
  <li>
   Experience embedding security controls into CI/CD pipelines.
  </li>
  <li>
   Certifications (Required) Certified Kubernetes Administrator (CKA) Certified Kubernetes Security Specialist (CKS) Certifications (Preferred) AWS Certified Security
  </li>
  <li>
   Specialty Google Professional Cloud Security Engineer HashiCorp Certified: Terraform Associate
  </li>
  <li>
   Nice-to-Have Experience with Policy-as-Code frameworks such as Open Policy Agent (OPA).
  </li>
  <li>
   Experience securing service mesh environments (Istio). Background in software engineering or platform engineering before moving into security.
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   <br/>
  </li>
 </ul>
 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester  #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4
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 Please review our Hiring Process Guidelines before your interview &mdash; click here to learn how interviewing at Agoda works.
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 <strong>
  Discover More About Working At Agoda
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 </strong>
 <ul>
  <li>
   Agoda Careers https://careersatagoda.com
  </li>
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   Facebook https://www.facebook.com/agodacareers/
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   LinkedIn https://www.linkedin.com/company/agoda
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   YouTube https://www.youtube.com/agodalife
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  </li>
 </ul>
 <strong>
  Equal Opportunity Employer
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 </strong>
 At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person&rsquo;s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
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 We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
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 <strong>
  Disclaimer
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 </strong>
 We do not accept any terms or conditions, nor do we recognize any agency&rsquo;s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
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</div>


Security Engineer (Bangkok Based, Relocation Support)

Medcloud

<p>Technical Support Engineer &ndash; Mechatronics</p><p><b>Location:</b> 6th of October City, Egypt</p><p>We are looking for a skilled <b>Technical Support Engineer (Mechatronics)</b> to provide expert technical assistance, maintenance support, and troubleshooting for our automated systems and equipment.</p><p>About the Role</p><p>As a Technical Support Engineer, you will be the go-to person for diagnosing and resolving technical issues across mechanical, electrical, and control systems, ensuring minimal downtime and reliable operation of equipment.</p><p>Key Responsibilities</p><ul><li>Provide technical support and troubleshooting for mechatronic systems, including mechanical, electrical, and control components</li><li>Diagnose faults in PLCs, sensors, motors, actuators, and automation equipment</li><li>Respond to technical issues raised by clients or internal teams, both remotely and on-site</li><li>Perform preventive and corrective maintenance on machines and systems</li><li>Assist in the installation, calibration, and testing of new equipment</li><li>Prepare technical reports, maintenance logs, and troubleshooting documentation</li><li>Collaborate with engineering and production teams to improve system performance and reliability</li><li>Train operators and maintenance staff on proper equipment use and basic troubleshooting</li></ul><p>Requirements</p><ul><li>Bachelor's degree in Mechatronics, Electrical, Mechanical, or related Engineering field</li><li>3&ndash;4 years of experience in technical support, maintenance, or field service roles</li><li>Good knowledge of PLC systems, electrical circuits, and mechanical assemblies</li><li>Ability to read technical drawings, wiring diagrams, and schematics</li><li>Strong analytical and troubleshooting skills</li><li>Good communication skills and a customer-focused mindset</li><li>Willingness to travel for on-site support when needed</li></ul><p>Preferred Qualifications</p><ul><li>Experience with SCADA/HMI systems and industrial networks</li><li>Familiarity with hydraulic and pneumatic systems</li><li>Prior experience in manufacturing or industrial automation environments</li></ul><p>What We Offer</p><ul><li>Competitive salary and benefits package</li><li>Ongoing technical training and career development opportunities</li><li>Supportive and collaborative team environment</li><li>Hands-on experience with a variety of advanced systems and technologies</li></ul><p>Pay: E&pound;10,000.00 - E&pound;20,000.00 per month</p><p>Work Location: In person</p>

Technical Support Engineer- Mechatronics

VOIS

<div>
 <strong>
  Who We Are
  <br/>
  <br/>
 </strong>
 VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.
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 As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
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 We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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 #VOIS #BeUnrivalled #CreateTheFuture
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 <strong>
  About This Role
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  <br/>
 </strong>
 We are seeking an experienced infrastructure security professional to lead security governance, risk management, operational excellence, and service reliability across enterprise infrastructure services. This role is responsible for ensuring compliance with cyber security standards, improving security posture, managing security incidents, supporting critical infrastructure platforms, and leading technical teams to deliver secure, resilient, and customer-focused services. The position operates in a global environment and plays a key role in protecting business continuity, safeguarding information assets, and driving continuous service improvement.
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 <strong>
  What You&rsquo;ll Do
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 </strong>
 <ul>
  <li>
   Lead infrastructure security activities, ensuring compliance with cyber security and risk management standards across enterprise services
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   Drive security posture management through proactive monitoring, risk remediation, vulnerability management, operating system patching, and security assessments
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   Manage threat detection, investigation, incident response, recovery planning, and implementation of improved security controls
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   Oversee technical operations, service availability, platform health, and operational excellence for critical infrastructure services
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   Lead, coach, and develop technical operations teams, supporting capability building, knowledge sharing, and continuous improvement
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   Manage stakeholder relationships, customer escalations, service reviews, and service improvement initiatives to enhance user experience and productivity
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   Ensure compliance with service management processes, governance standards, service level agreements, and change management requirements
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   Support project delivery by providing technical expertise, managing operational readiness, and ensuring successful implementation of new services and technologies
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   Contribute to operational planning, budget management, service investment forecasting, and business continuity activities
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  </li>
 </ul>
 <strong>
  Who You Are
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 <ul>
  <li>
   Bachelor&rsquo;s degree in Engineering, Computer Science, or a related technical discipline.
  </li>
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   Extensive experience in IT support, infrastructure security, and technology operations, including significant experience leading technical teams.
  </li>
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   Strong knowledge of enterprise infrastructure technologies including Microsoft Azure, Microsoft 365, virtualisation platforms, Windows Server
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   technologies, Active Directory, DNS, DHCP, storage solutions, and cloud-based services
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   Experience with vulnerability management, configuration management, automated deployment, and information security controls
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   Proven ability to manage operational services, troubleshoot complex technical issues, and deliver continuous service improvements
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   Strong leadership, stakeholder engagement, strategic thinking, communication, and people development skills.
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   Comfortable working within an on-call support model and collaborating across international teams and cultures when required
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 </ul>
 <strong>
  Not a perfect fit?
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  <br/>
 </strong>
 Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
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 <strong>
  What's In It For You
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  <li>
   Opportunity to lead security and infrastructure services that support large-scale global business operations
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   Exposure to enterprise cloud technologies, cyber security programmes, and critical service management environments
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   Experience influencing service strategy, operational excellence, and business continuity initiatives
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   Leadership opportunities focused on coaching teams, stakeholder management, and organisational impact
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   Participation in global projects that drive innovation, security maturity, and service transformation
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  </li>
 </ul>
 <strong>
  What Skills You Will Learn
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   Advanced cyber security governance and enterprise risk management
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   Large-scale infrastructure operations and service reliability management
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   Strategic stakeholder engagement and customer-centric service delivery
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   Security incident management, crisis response, and business continuity practices
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   IT service management, operational governance, and continuous improvement methodologies
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   Leadership and team development within complex global environments
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  </li>
 </ul>
 <strong>
  VOIS Equal Opportunity Employer Commitment
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  <br/>
 </strong>
 Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
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 <strong>
  Join Us
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  <br/>
 </strong>
 At Vodafone, we&rsquo;re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
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 We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
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 With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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 <strong>
  Alert
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  <br/>
 </strong>
 Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
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 #JDEnhancedByTARA
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 <strong>
  Follow us on social media
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 </strong>
 <ul>
  <li>
   LinkedIn: VOIS LinkedIn
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   Facebook: VOIS Facebook
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   Instagram: VOIS Instagram
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   You can also chat with our employees to learn more about our projects: Employee Network
  </li>
 </ul>
</div>


Infrastructure Technical Lead Security (VOIS)

VodafoneThree

<div><div><div><div><h2 class="jobSectionHeader"><b>Join Us</b></h2>
</div><div><p>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Role Purpose</b></h2>
</div><div><p>
Vodafone Business Digital Industry Lead is a strategic, customer-facing role that combines industry expertise, digital transformation consulting, business development, and executive stakeholder management. This role focuses on pinpointing customer needs and industry-specific opportunities, offering tailored guidance and recommendations to align with those requirements. It fosters collaboration with internal teams to discover, develop, and support new business prospects. By drawing on industry expertise, the advisor influences key decision makers, clearly communicates Vodafone&rsquo;s value proposition, and supports digital transformation discussions.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Profile</b></h2>
</div><div><p><b>
Industry-led business opportunity generation</b></p><ul><li>
Define industry value propositions (e.g., &ldquo;agile &amp; sustainable supply chains&rdquo; , &ldquo;Smart Building Automation&rdquo; , &ldquo; Citizen Services platform&rdquo; , etc..) and work with account teams to bring that into customer conversations.</li><li>
Drive industry discussions with key customers and stakeholders leading with use cases, scenarios that are relevant to the target audience, and address national agendas, pain areas, or aspirations.<br>
<br>
<b>Account &amp; stakeholder strategy</b></li><li>
Work with internal teams to define the right engagement strategy with different stakeholders using the industry narrative, leading to a long-term account plan with defined dialogues for different customer stakeholders. Strategic Roadmap Development with Senior Decision-Makers</li><li>
Engage with senior business decision-makers (CxOs) to co-create end-to-end, multi-year industry roadmaps, grounded in a deep assessment of the customer&rsquo;s current landscape and future ambitions, to identify and unlock strategic growth and transformation opportunities.<br>
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<b>Facilitation of Design Thinking and Ideation Workshops</b></li><li>
Lead Design Thinking and ideation workshops with customers to cultivate innovation, uncover new opportunities, and translate collaborative problem-solving into actionable use cases and scenarios that underpin transformational digital initiatives<br>
<br>
<b>Partner ecosystem collaboration</b></li><li>
Leverage partners (GSIs, ISVs) to develop industry-specialised solutions partnering with different internal teams such as solution architects, partner and alliance managers.<br>
<br>
<b>Thought leadership &amp; industry insight</b></li><li>
Remain updated with industry trends, industry solutions landscape, regulatory / policy implications, and share these internally and externally to help shape strategy.</li><li>
Leverage the industry knowledge to produce whitepapers, point of view decks, and material that is used in customer discussions, and solutions positioning.</li><li>
Researching industry best practices from global references and domains and share across communities, customers, and internal teams to position as subject matter experts.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Competencies and Qualifications</b></h2>
</div><div><p><b>
Core competencies, knowledge and experience:</b></p><ul><li>
Experience in digital transformation, cloud, data &amp; AI, and how these apply in the industry context, i.e.. &ldquo;Experience of having worked in or with the Mining industry&hellip; deep understanding of applicability of digital technologies &amp; AI in the Mining industry.&rdquo;</li><li>
Ability to engage at executive (CxO) level, build strategic relationships, and influence senior stakeholders.</li><li>
Experience working with partner ecosystems or in a consulting/solutions environment.</li><li>
Comfort with ambiguity and complexity: defining new industry-plays, creating roadmaps, working across internal/external teams.</li><li>
Excellent communication and storytelling: able to talk business value, not just technical features; able to translate industry problems into Microsoft-solution opportunities<br>
<br>
<b>Must have technical / professional qualifications:
</b></li><li>10+ years of customer-facing experience in the target industry (or consulting/integrator experience).</li><li>
Bachelor&rsquo;s degree in business/engineering/IT or related field; preferable a master&rsquo;s degree holder.</li><li>
Deep domain expertise in the industry (e.g. manufacturing value chain, mining operations, consumer goods supply chain) and good understanding of how digital technologies transforms that industry.</li><li>
Broad experience and knowledge in different ICT Domains.</li><li>
Experienced with Solutions Architecture.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Not a perfect fit?</b></h2>
</div><div><p>
Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Who we are</b></h2>
</div><div><p>
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><p>
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><p>
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><p>
Together we can.</p></div></div></div></div>

Vodafone Business Digital Industry Lead

البنك التجاري الدولي

<div></div><div><div>Description<div></div><p><br>
Job Purpose</p>
<p>
To professionally handle inbound/outbound calls in terms of (inquiries, complaints, request) in order to maintain customer satisfaction and good image for the bank by providing a prompt, efficient and courteous service to customers.</p><p></p><p><br>
Description</p>
<p>
Customer Calls Handling</p>
<p>
1. Follow professional telephone etiquette/social media handling techniques and work policies to efficiently address various customer needs &amp; concerns.</p>
<p>
2. Handle inbound interactions received on CIB official social media platforms in a professional manner to maintain customer satisfaction and good image for the bank by providing a prompt, efficient and courteous service to followers.</p>
<p>
3. Apply appropriate actions to effectively control a telephone calls interaction that improve the call average handling time/ interactions average response time.</p>
<p>
4. Liaise with other departments to ensure proper closure of pending customers inquires/requests.</p>
<p>
5. Ensure high service quality during inbound/outbound calls interactions, and handle customer&rsquo;s complaints according to the Contact Center approved standards to maintain customer satisfaction.</p>
<p>
6. Update customer records with details of the inquiry and the response ensure accuracy and availability of Customer records.</p>
<p>
7. Post content on CIB official social media platforms (if needed) &amp; within the agreed quality levels to maintain customer satisfaction.</p>
<p>
Policies, Processes and Procedures</p>
<p>
8. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</p>
<p>
Day-to-day Operations</p>
<p>
9. Follow the day-to-day operations related to own jobs in the Contact Center department to ensure continuity of work.</p>
<p>
Compliance</p>
<p>
10. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB&rsquo;s sound legal position and mitigate any potential risks.</p><div><br>
</div></div><div>
Qualifications<div></div><p><br>
Qualifications &amp; Experience</p>
<ul><li>Bachelor&rsquo;s degree of Commerce, Business Administration, Accounting or its equivalent.</li></ul>
<ul><li>0 &ndash; 1 years of experience</li></ul>
<p>
Skills</p>
<ul><li>Excellent command of English and Arabic languages</li></ul>
<ul><li>Proficient user of MS Office</li></ul>
<ul><li>Reliable, energetic and cooperative</li></ul>
<ul><li>Excellent communication skills</li></ul><div><br>
</div></div><div>
Primary Location: Egypt-Giza-SMART VILLAGE BLDG. 1</div><div>
Job: Front Liner</div><div>
Organization: FINANCE, OPERATIONS &amp; TECHNOLOGY</div><div>
Shift: Rotating</div><div>
Job Type: Full-time Employee</div><div>
Travel: No</div></div>

CONTACT CENTER INBOUND AGENT | OUTSOURCE

noon

<div>
 <p>
  <strong>
   About noon
  </strong>
 </p>
 <p>
  We&rsquo;re building an ecosystem of digital products and services that power everyday life across the Middle East&mdash;fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we&rsquo;re looking for a Executive, Business Development who can help us move even faster.
 </p>
 <p>
  noon&rsquo;s mission: Every door, every day.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About noon send
  </strong>
 </p>
 <p>
  noon send is the quick-commerce delivery arm of noon, offering on-demand delivery across the UAE on our own proprietary fleet and last-mile infrastructure. We move parcels for marketplaces, D2C brands, SMEs, and enterprise shippers - at speed, with reliability, and at scale.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What you'll do
  </strong>
 </p>
 <p>
  Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Identify and prospect potential partners - D2C brands, e-commerce sellers, SMEs, and online marketplaces , across the UAE.
  </li>
  <li>
   Run high-volume outbound: cold calls, LinkedIn outreach, email sequences, and walk-ins to generate qualified leads.
  </li>
  <li>
   Book and support discovery meetings with senior BDMs; co-lead pitches as you grow.
  </li>
  <li>
   Maintain a clean, up-to-date pipeline in CRM and report weekly on activity, conversion, and pipeline health.
  </li>
  <li>
   Support proposal preparation, pricing sheets, and onboarding documentation for new partners.
  </li>
  <li>
   Coordinate with operations, fleet, and product teams to ensure smooth partner go-live.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What we're looking for
  </strong>
 </p>
 <ul>
  <li>
   1&ndash;2 years in sales, business development, account management, or partnerships ideally in logistics, e-commerce, SaaS, FMCG, or fintech.
  </li>
  <li>
   Strong written and verbal communication in English; Arabic is a plus.
  </li>
  <li>
   Comfortable with high-volume outbound and rejection - you bounce back fast.
  </li>
  <li>
   Sharp on Excel/Google Sheets; familiarity with AI tools
  </li>
  <li>
   UAE driving license preferred (you'll be out meeting clients).
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Who will excel?
  </strong>
 </p>
 <ul>
  <li>
   We&rsquo;re looking for people with high standards, who understand that hard work matters.
  </li>
  <li>
   You need to be relentlessly resourceful and operate with a deep bias for action.
  </li>
  <li>
   We need people with the courage to be fiercely original.
  </li>
  <li>
   noon is not for everyone; readiness to adapt, pivot, and learn is essential.
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


Business Development Executive- noon SEND

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