contact representative (call center) Jobs in Indianapolis

contact representative (call center)

customer specialist

director- call center Jobs in Indianapolis

director- call center

patient service representative Jobs in Indianapolis

patient service representative

receptionist - second shift Jobs in Indianapolis

receptionist - second shift

telephone operator receptionist

RHI Rehab

<div><p><b><i>The Rehabilitation Hospital of Indiana (RHI) is nationally ranked among the Best Hospitals for Rehabilitation by U.S. News and World Report for 2025-2026 and the Best Rehabilitation Hospital in Indiana for the third year in a row. RHI provides high quality, evidence-based rehabilitation services to those facing life-changing injuries or illness. We specialize in the areas of brain injury, stroke, spinal cord injury and complex medical conditions.
</i></b></p><p></p><p><b>SUMMARY/PURPOSE OF JOB</b></p><p>
This <b>Telephone Operator/Receptionist</b> position is responsible for answering and processing calls to the hospital switchboard, guiding and directing visitors to the hospital; and performing routine clerical support functions. Must understand the role of employee's individual position regarding HIPAA requirements and level of access to Protected Health Information as defined in HIPAA hospital-wide policies.</p><p>
</p><p><b>JOB DUTIES/ESSENTIAL FUNCTIONS</b></p><ul><li>
Operates telephone equipment efficiently while accurately processing routine telephone calls</li><li>
Assists in maintaining personal telephone directory as a resource</li><li>
Completes calls that require special attention</li><li>
Shares responsibility for processing calls with other operators</li><li>
Maintains confidentiality of patients as specified by hospital policy with high priority regarding No-Information patients</li><li>
Stock, assemble and maintain In-Patient and Out-Patient literature for hospital brochures and patient handbooks</li><li>
Other duties as assigned</li></ul><p>
</p><p><b>KNOWLEDGE, SKILLS, ABILITIES</b></p><ul><li>
Requires working knowledge of Hospital communication equipment and the organization structure</li><li>
Requires knowledge of and ability to initiate emergency procedures</li><li>
Requires general office practice knowledge and clerical ability</li><li>
Requires excellent interpersonal/social interaction skills and the ability to de-escalate potentially volatile situations</li><li>
Bilingual capability (Spanish/English) is an asset</li></ul><p>
</p><p><b>EXPERIENCE</b></p><p>
Two years of receptionist/customer service experience needed; hospital setting preferred. Switchboard experience is preferred. Proven ability to multi-task.
</p><p></p><p><b>EDUCATION</b></p><p>
At least a high school graduate/equivalent preferred.</p><p>
</p><p><b>Hours</b></p><p>
Monday - Friday / 7:30am - 4:00pm
</p><p><i>The Rehabilitation Hospital of Indiana is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, or any other characteristic protected by law.</i></p></div>

Telephone Operator/Receptionist

Community Health Network

<div><div><div><div>Category</div>
<div>Administrative &amp; General Support</div>
</div><div><div>Job Family</div>
<div>Administrative / Secretarial</div>
</div><div><div>Department</div>
<div>Support Services</div>
</div><div><div>Schedule</div>
<div>Part-time</div>
</div><div><div>Facility</div>
<div>Behavioral Health Northside</div>
<div><p>Northside<br>
Indianapolis, IN<br>
United States</p></div>
</div><div><div>Shift</div>
<div>Evening Job</div>
</div><div><div>Hours</div>
<div>M-TH: 10:30a-7p</div>
</div></div><div><div><p><b>Join Community</b></p><p>
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, &ldquo;community&rdquo; is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered &mdash; and we couldn&rsquo;t do it without you.</p><p></p><p><b><br>
Make a Difference</b></p><p>
The Office Assistant will be responsible for patient registration and updating information in computer. Performs basic billing functions such as posting charges, collecting, and posting payments. Addresses customer service issues. Schedules patient appointments. Verifies insurance benefits and obtains needed authorizations. Resolves basic patient questions regarding accounts.</p><p></p><p><b><br>
Exceptional Skills and Qualifications</b></p><p>
Must have a working knowledge, including troubleshooting, of all office equipment, including but not limited to: PC, printer, fax, multi-line telephone, typewriter, dictation equipment, and copier. Performs related duties and task, including but not limited to: Receives and screens phone calls, phone messages, and all mail. Arranges meetings and ensures that all materials for meetings are available. Orders office supplies. Compiles periodic statistical reports. Collects and transcribes audit and other data information from a variety of media to generate reports and graphs for presentations. Prepares information for distribution while always ensuring accuracy. Maintains file and up-to-date records, manuals, and other materials while maintaining confidentiality. Provides secretarial support for meetings and projects. Keeps office and department functioning smoothly. Provides extensive support during Regulatory Surveys and Readiness initiatives. May not perform all these duties, or may perform additional, related duties not listed here.</p><ul><li>
High School Diploma or GED required</li><li>
One (1) to two (2) years as a receptionist in a medical facility required</li></ul></div>
<p><b>Why Community?
</b></p><p>At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.</p></div></div><p></p>

Office Assistant-Behavioral Health North

AECOM

<div><b>Company Description</b><p><b><br>
Work with Us. Change the World.</b></p><p>
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world&acirc;&euro;&trade;s most complex challenges and build legacies for future generations.</p><p>
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><p>
We're one global team driven by our common purpose to deliver a better world. Join us.</p><b><br>
Job Description</b><p><b><br>
AECOM</b> is actively seeking a productive, flexible, and highly talented Traffic Management Center Operator for immediate employment in Indianapolis, IN. - NOT A REMOTE OPPORTUNITY.</p><p>
This is full-time position. The applicant can establish a career in operations and customer service, specific to a fast paced, technology driven work environment.</p><p>
The TMC Operator assists INDOT operations. The operator disseminates information verbally and electronically regarding active incidents, such as stranded motorist, crashes, etc., to INDOT&rsquo;s Hoosier Helper Freeway Service Patrol. Work within a Traffic Management Center also includes, but not limited to,</p><ul><li>
Monitoring CCTV traffic cameras, radio communications with INDOT personnel and other emergency responding agencies using 10 codes, incident identification and response call-out, customer service representative, and implementing required traffic control and other associated warning devices to advise the public of incidents and events impacting traffic flow.</li><li>
Operators are responsible for the quality, accuracy and timeliness of all information disseminated.</li><li>
Operators maintain contact with Indiana State Police (ISP) Dispatch and other emergency responders, communicate and coordinate incident and road blocking information with INDOT maintenance and district staff as needed, provides other appropriate response agencies of scene details, provides information to motorists by displaying traveler information messages on Dynamic Message Boards (DMS), and provides overall information to verify and update information regarding ongoing incidents, associated backup/traffic delays and estimated clearance times.</li><li>
Operators assist the general public by correctly inputting data into INDOT&rsquo;s Global Events Manager (GEM) and CARS database for incidents, construction, and maintenance activities impacting traffic flow to generate events in web applications.</li><li>
Review all events, signs, and traveler information for accuracy.</li><li>
Operators assess large volumes of data (both static and real-time) from a wide variety of sources to detect possible roadway incidents.</li><li>
They monitor road sensor data and confirm the data using CCTV video.</li><li>
Effective communication is an important part of this process as operators maintain telephone and/or radio communications with incident responders, DOT field personnel and other public and private agencies.</li><li>
Once assessment is complete, operators determine the facts and severity of traffic incidents and prepares the information for dissemination to the motoring public.</li></ul><br>
<b>
Qualifications</b><p><b><br>
Minimum Requirements:</b></p><ul><li>
High school diploma or GED equivalent is required.</li><li>
Must pass a State and Federal criminal history/security background check.</li><li>
Must pass a pre-employment drug screen.</li><li>
Ability and Flexibility to work a variety of shifts.</li><li>
Constantly operate a computer and other monitoring equipment.</li>
Must be able to remain in a stationary position for long periods of time monitoring Intelligent Transportation Systems such CCTV camera displays, meters, law enforcement radio broadcasts, answering/responding to calls and communicating to other staff or partner agencies.<br>
<li>
</li></ul><p><b>Preferred Qualifications:</b></p><ul><li>
Previous experience as a transportation Traffic Management Center Operator/Dispatcher a plus, but not a requirement</li><li>
Ability to synthesize information from multiple inputs, including automated road sensor data, 2-way radios, CCTV traffic cameras, and computer databases.</li><li>
Knowledge of personal computers and software.</li><li>
Knowledge of or ability to learn Indiana roadways.</li><li>
Ability to work calmly and accurately under intense pressure</li><li>
Able to multitask under intense pressure</li><li>
Able to communicate across various levels of management</li></ul><br>
<b>
Additional Information</b><br>
<ul><li>
Sponsorship opportunities for US Employment Authorization is not available for this position.</li><li>
Relocation Benefits are not available for this position.</li></ul><div></div><p><b>
About AECOM</b></p><p>
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.</p><p>
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients&rsquo; complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle &ndash; from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.</p><p><b>
What makes AECOM a great place to work</b></p><p>
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you&rsquo;ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you&rsquo;ve always envisioned. Here, you&rsquo;ll find a welcoming workplace built on respect, collaboration and community&mdash;where you have the freedom to grow in a world of opportunity.</p><p>
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.</p></div>

ONSITE Traffic Monitoring Operator/Call Center - Indianapolis, IN

Allied Universal

<div><p>GSOC Operator</p><h2 class="jobSectionHeader"><b>
Overview</b></h2><p>
Company Overview:
</p><p>Allied Universal&reg;, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.</p><h2 class="jobSectionHeader"><b>
Job Description</b></h2><p><b>
Join A Winning Team!</b>
</p><p><b>What's In It For You?</b>
</p><ul><li><b>Starting Wage $25.</b><b>00 - $26.00 </b><b>/ Hour</b></li>
<li><b>Paid Orientation And On The Job Training!</b></li>
<li><b>Medical, Dental, And 401K Benefits After 60 Days For Full Time Employees!</b></li>
<li><b>Join The Nation's Largest Security Company, Expanding Internationally!</b></li></ul><p>
As a GSOC Operator, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. The Global Security Operations Center (GSOC) Operator, under guidance of GSOC Supervisor, is responsible for assisting company personnel in all concerns that pertain to safety and security for corporate locations around the globe. The individual will work in a GSOC environment, monitoring several screens. The Operator will use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open-source media, Internet, and in-house tools. The Operator is required to detect, analyze, and alert others of any incidents which may impact the client's people, products, property, or brand image. These may range from extreme weather conditions, political instability, crime, terror, to technical failures.</p>
<p><b>RESPONSIBILITIES:</b>
</p><ul><li>Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities</li>
<li>Respond to incidents and critical situations in a calm, problem solving manner</li>
<li>Investigate alarms and respond by sending security patrol, or alerting Fire services or Police as needed</li>
<li>Assist company employees in all concerns that pertain to safety and security</li>
<li>Monitor travel safety and security of company's employees</li></ul><p><b>
QUALIFICATIONS:</b>
</p><ul><li>Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles</li>
<li>Possess a high school diploma or equivalent, or five (5) years of verifiable experience</li>
<li>Minimum of two (2) years of military, law enforcement, government, or security experience</li>
<li>Must have a minimum of 2 years or more of GSOC Experience or equivalent. (Emergency Call Center, Alarm Monitoring Center etc.)</li>
<li>Must be well versed in current GSOC technologies such as ProWatch, Hakimo, ExacVision, Scylla AI or weapons-detection software, and radio-communications systems.</li>
<li>Ability to attend training events that fall outside normal work hours.</li>
<li>Competence with MS Office Suite and other database systems.</li>
<li>Must be willing to sign an NDA and maintain strict confidentiality.</li>
<li>Must be able to communicate effectively, both verbally and in writing.</li>
<li>Must be able to disseminate information effectively and confidently to individuals, groups, peers, clients, executives, and stakeholders.</li>
<li>Must be able to quickly adapt and excel in dynamic situations.</li>
<li>Prepare written reports of incidents in the proper format and with correct grammar and spelling.</li>
<li>Ability to maintain a professional demeanor during stressful situations.</li></ul><p><b>
BENEFITS:
</b></p><ul><li>Medical, dental, vision, basic life, AD&amp;D, and disability insurance</li>
<li>Enrollment in our company's 401 (k) or Supplemental Income Plan, subject to eligibility requirements</li>
<li>Eight paid holidays annually, five sick days, and four personal day</li>
<li>40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.</li></ul><h2 class="jobSectionHeader"><b>
Closing</b></h2><p>
Allied Universal&reg; is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
</p><p>If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.</p><h2 class="jobSectionHeader"><b>
Requisition ID</b></h2><br>
2026-1582256</div>

GSOC Operator

Brookville Road Animal Hospital

<p>Brookville Road Animal Hospital is seeking a full time receptionist to join our hospital. This is a modern multi doctor practice with a substantial referral surgery component. We are looking for friendly, energetic, hardworking, team oriented applicants who are able to multitask and provide excellent customer service to our clients and patients. Experience is preferred but not required.</p><p>Responsibilities include answering phone calls, scheduling appointments, greeting clients, collecting payments and entering patient medical records.</p><p>Full time hours are 38-42 hours per week.</p><p>Hospital hours are Monday &ndash; Friday 7-7, Saturday 8-1. Please visit our website http://brookvilleroadvet.com.</p><p>If you are interested please email your resume</p><p>Job Type: Full-time</p><p>Pay: $17.00 - $18.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Uniform allowance</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Veterinary Receptionist / Customer Service Representative

Greystar

<div><p><b>ABOUT GREYSTAR</b></p><p></p><p>
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.</p><p></p><p><b><br>
JOB DESCRIPTION SUMMARY</b></p>
This position is responsible for coordinating the community&rsquo;s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.<p></p><p><b>
JOB DESCRIPTION</b></p><p></p><div>
Essential Responsibilities:<br>
<ul><li>Performs all sales and leasing activities to achieve the community&rsquo;s revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.
</li><li>Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team.</li><li>Stays informed about current market and competitor conditions that may impact the community&rsquo;s occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the community&rsquo;s established policies related to concessions, specials, and other programs to boost occupancy.</li><li>Designs and executes marketing activities to create and drive traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and following other community-specific marketing plans, drives, and special programs.</li><li>Uses the on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.</li><li>Ensures that the community and show units meet the Company&rsquo;s standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the community&rsquo;s maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities.</li><li>Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew.</li><li>Executes and performs activities in support of the community&rsquo;s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time.
</li><li>Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).</li></ul></div><div>
Required Licenses or Certifications:<br>
<ul><li>Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions</li></ul></div><ul><li>Incumbents must have valid driver&rsquo;s license to operate a golf cart on property.</li></ul><p></p><h1 class="jobSectionHeader"><b>
Physical </b><b>Demands:</b></h1><ul><li>
Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.</li><li>
Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).</li><li>
Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.</li><li>
Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.</li><li>
Incumbents must be able to work a flexible work schedule, which includes taking &ldquo;call&rdquo; during evenings, weekends and holidays.</li></ul><p>
#LI-DM1</p><p></p><p><b>
Additional Compensation</b>:</p><p></p><p>
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.</p><ul><li><p><i>
Corporate Positions</i>: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.</p></li><li><p><i>
Onsite Property Positions</i>: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.</p></li></ul><p></p><p><b>
Robust Benefits Offered*:</b></p><ul><li><p>
Competitive Medical, Dental, Vision, and Disability &amp; Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</p></li><li><p>
Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</p></li><li><p>
For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</p></li><li><p>
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</p></li><li><p>
401(k) with Company Match up to 6% of pay after 6 months of service.</p></li><li><p>
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</p></li><li><p>
Employee Assistance Program.</p></li><li><p>
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.</p></li><li><p>
Charitable giving program and benefits.</p></li></ul><p></p><ul><li><i>Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.</i></li></ul><p></p><p>
Greystar will consider for employment qualified applicants with arrest and conviction records.</p><p></p><p><b><i>
Important Notice: </i></b><i>Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.</i></p></div>

Leasing Professional- Wylde at Eagle Creek

aFit Staffing

<p></p><div><div><div><div><div><p><b>Receptionist and Constituent Services Representative</b></p></div></div><br>
<p></p>
<div><div><p>Indianapolis, IN Residents Only<br>
</p></div></div><p></p><br>
<br>
<div><div><p>You want to work where you know you are a perfect fit. At aFit, a woman owned (WBE) company based in Indianapolis, we are devoted to being collaborative, honorable, and accountable. Our company provides project-based staffing for government and commercial organizations. To our prospective clients, aFit offers a talented workforce in a team-based environment to produce concrete and reliable outcomes. At aFit, we focus on building strong relationships and keeping the day-to-day flexible in an in-person or remote-enabled environment.</p>
<p>
aFit Staffing, Inc. is an equal opportunity employer.
</p><p>Please note, this full-time position is in Indianapolis, IN and we do not offer relocation assistance at this time.
</p></div></div><br>
</div></div><p></p><div><div><div><div><p><b>Description of Duties:</b><br>
</p></div></div><br>
<div><div><p>The Constituent Services Representative is responsible for communicating the actions of a key Indiana state figure in a customer focused environment.
</p></div></div><br>
</div></div><p></p><div><div><div><div><p><b>Key Responsibilities:</b><br>
</p></div></div><br>
<div><div><ul><li>Field, manage, and keep detailed records of all constituent communications.
</li><li>Check guests in for office visits.
</li><li>Communicate actions of a major IN state figure in a customer focused environment.
</li><li>Collaborate with the Outreach team to draft letters, certificates, and other official materials.
</li><li>Maintain a detailed understanding of current state and federal legislation and government agencies.
</li><li>Prepare briefing materials.
</li><li>Draft and proofread correspondence.
</li><li>Organize and maintain filing systems.
</li><li>Develop and update contact databases
</li><li>Research projects as assigned by Director.
</li><li>Other duties assigned.
</li></ul></div></div><br>
</div></div><p></p><div><div><div><div><p><b>Desired Skills and Experience:</b><br>
</p></div></div><br>
<div><div><ul><li>Exceptional written and verbal communications.
</li><li>Responsible for having a broad understanding of current events.
</li><li>Detailed knowledge of local, state and federal government.
</li><li>Keep abreast of state and federal legislation that impacts constituents.
</li><li>Must be able to work effectively in a fast-paced environment, managing multiple tasks and priorities with accuracy and professionalism.
</li><li>Previous customer service experience strongly desired.
</li><li>Proven ability to handle confidential information and documentation with discretion, integrity, and adherence to office policies.
</li><li>Ability to learn new concepts quickly.
</li><li>Able to handle stressful situations.
</li><li>Able to work in a collaborative team environment to obtain the best results.
</li><li>Work as a topmost trusted partner with aFit and the client.
</li><li>Approaches challenges with a positive, consultative mindset
</li><li>Self-starter with the desire to achieve and work with integrity.
</li><li>Willingness to grow and change through ambiguity.
</li><li>Learning agility, or the ability to develop new skills.
</li><li>Open and receptive to feedback to continuously grow.
</li></ul></div></div><br>
</div></div><p></p><div><div><div><div><p><b>Working Schedule:</b><br>
</p></div></div><br>
<div><div><p>Onsite 402 West Washington Street, Indianapolis, IN
</p><p>Monday &ndash; Friday 8am &ndash; 5pm EST
</p><p>Parking provided
</p></div></div><br>
</div></div><p></p><div><div><div><div><p><b>Education:</b><br>
</p></div></div><br>
<div><div><p>Bachelor&rsquo;s degree or equivalent experience.</p></div></div></div></div></div><p></p>

Administrative Assistant - Onsite Downtown Indy

Explore 47+ Telephone operator receptionist in Indianapolis this May. Find roles across top companies and apply now to boost your career.