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training specialist

NICE ONE

<div><p><b>Job Summary</b></p>
<p>
We are seeking a dedicated and experienced Retail Training Specialist to join our retail operations team. This role is responsible for designing, delivering, and evaluating training programs that equip store teams with the product knowledge, sales techniques, and customer service skills needed to deliver outstanding in-store experiences. The ideal candidate has retail training experience, strong presentation and coaching skills, and a collaborative, results-oriented approach to developing frontline talent.</p>
<p></p>
<h3 class="jobSectionHeader"><b>Key Responsibilities</b></h3>
<ul>
<li><p>Develop, update, and maintain training materials, curricula, e-learning modules, and job aids that reflect current product lines, promotions, sales processes, and company policies.</p>
</li><li><p>Deliver engaging instructor-led training, workshops, and coaching sessions for store leaders and sales associates in classroom and store environments.</p>
</li><li><p>Conduct new-hire onboarding and role-specific training to ensure consistent knowledge and capability across the retail network.</p>
</li><li><p>Assess training effectiveness through evaluations, observations, assessments, and performance metrics; recommend and implement improvements to close performance gaps.</p>
</li><li><p>Partner with store management and regional teams to identify learning needs, prioritize training initiatives, and support rollout of new products, processes, and promotions.</p>
</li><li><p>Provide one-on-one coaching and mentoring to associates to improve sales techniques, customer service, product demonstration, and POS proficiency.</p>
</li><li><p>Manage training schedules, track attendance and completion rates, and maintain accurate training records and reports.</p>
</li><li><p>Support talent development initiatives by helping to identify high-potential employees and contributing to succession planning and career-pathing activities.</p>
</li><li><p>Ensure all training content and delivery comply with company standards, brand guidelines, and local regulatory requirements.</p>
</li><li><p>Participate in pilot programs and continuous improvement efforts to enhance learning delivery, instructional design, and learner engagement.</p>
</li></ul><p></p><h3 class="jobSectionHeader"><b>Required Qualifications</b></h3>
<ul>
<li><p>Bachelor&rsquo;s degree in Education, Human Resources, Business, or a related field preferred; equivalent experience considered.</p>
</li><li><p>Minimum 2 years of experience in retail training, learning and development, or a comparable customer-facing training role, preferably within a retail environment.</p>
</li><li><p>Experience developing training materials and delivering instructor-led and virtual training sessions.</p>
</li><li><p>Legal authorization to work in the hiring country.</p>
</li></ul><p></p><h3 class="jobSectionHeader"><b>Required Skills</b></h3>
<ul>
<li><p>Excellent verbal and written communication skills in Arabic and/or English; additional languages are an advantage.</p>
</li><li><p>Strong facilitation, coaching, and presentation skills with the ability to engage diverse learner groups.</p>
</li><li><p>Proven ability to assess learning needs, measure training effectiveness, and translate insights into actionable improvements.</p>
</li><li><p>Comfortable using learning management systems (LMS), authoring tools, and virtual meeting platforms; proficiency with MS Office (PowerPoint, Excel, Word).</p>
</li><li><p>Organized, detail-oriented, and able to manage multiple training projects and schedules across stores and regions.</p>
</li><li><p>Strong interpersonal skills and a collaborative mindset to work effectively with store teams, operations, and HR partners.</p>
</li><li><p>Ability to travel regionally and work flexible hours, including occasional evenings or weekends, to support store training needs.</p>
</li></ul><p></p><p>Our company is committed to creating an inclusive workplace. We welcome applications from all qualified candidates and will provide reasonable accommodations during the recruitment process upon request.</p></div>

Retail Training Specialist

Riyadh Air

<div>About the Company:
<p>
Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that&rsquo;s shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub &ndash; a digitally native airline that will connect the kingdom to more than 100 destinations.</p>
About the Role:
<div><div><div><div><div><div><div><div><p>
Do you crave a role in which you will shape the future of crew readiness by designing intelligent, forward-looking training solutions that will power our innovative and digitally native operations?</p></div></div></div></div></div></div></div></div><p></p><div><p><br>
You&rsquo;ll take ownership of the planning and optimisation of crew training, ensuring alignment with operational needs, fleet growth, and regulatory standards while supporting a high-performing training ecosystem.</p></div><p></p><p><br>
This role will see you create and refine training plans across all horizons, ensuring timely, efficient delivery that reflects business priorities and manpower demands.</p><p></p><p><br>
You will manage complex training schedules with confidence, maintaining stability and adapting quickly to operational changes to keep crew readiness on track. Further, you will be responsible for optimising simulator, instructor, and resource allocation, using data-driven insights to ensure compliance, efficiency, and operational resilience.</p><p></p><p><br>
Importantly, your role will drive long-term capacity planning, anticipating future training demand and mitigating risks to maintain continuity.</p><p></p><p><br>
A collaborative professional, you must collaborate with internal teams, external partners, and regulators to deliver a seamless, integrated training operation aligned with our organisation&rsquo;s standards.</p><p></p><p><i><br>
If you&rsquo;re ready to shape the future of Crew training and make a lasting impact at Riyadh Air, this is your opportunity to be part of something truly transformative.</i></p>
About You:
<p>
Degree qualified, you will demonstrate a minimum of 4 years of experience in a fast-paced airline operations environment.</p><p></p><p><br>
We&rsquo;d love to hear from you even more if you have certifications in crew resource management or similar.</p><p></p><p><br>
This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air.</p><p></p><p><br>
Please submit your application by clicking on the Apply button. Our Talent Acquisition team will be reviewing applications shortly.</p></div>

Training Planning Specialist

Tabby | تابي

<div>
 <p>
  <strong>
   Department:
  </strong>
  Customer Support Ops
 </p>
 <p>
  <strong>
   Location:
  </strong>
  KSA
 </p>
 <p>
  <strong>
   Compensation:
  </strong>
  ر.س9,000 - ر.س17,000 / month
  <br/>
  <br/>
 </p>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 We are looking for a Customer Service Trainer &amp; Quality Specialist to join our team in KSA. The ideal candidate will be fluent in Arabic and English and have a strong understanding of customer service principles, best practices, and the cultural nuances of the GCC region.
 <br/>
 <br/>
 In this role, you will be responsible for monitoring, evaluating, and improving the quality of customer interactions to enhance customer satisfaction and retention. Additionally, you will deliver New Hire Training, ongoing coaching, and on-the-job support to customer service representatives, helping them continuously improve their skills, with a strong focus on communication, service excellence, and cultural competency.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Deliver new hire training and refresher training, make recommendations for changes and enhancements to existing training content to the content team
  </li>
  <li>
   Ensure proper documentation, notification, escalation, tracking and follow up of Nesting log-in , coaching, feedback sessions
  </li>
  <li>
   Analyze and identify root causes of dissatisfaction and recommend solutions to improve customer satisfaction
  </li>
  <li>
   Complete your monthly log-in hours to stay updated on the Product and Process Knowledge
  </li>
  <li>
   Participate in Quality Calibrations sessions
  </li>
  <li>
   Provide recommendations for procedural improvements (NHT student feedback)
  </li>
  <li>
   Monitor and evaluate the effectiveness of training programs, and make necessary adjustments to improve outcomes
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills, Knowledge and Expertise
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You have 5+ years of experience in customer service, with a proven track record of success
  </li>
  <li>
   You have 5+ years of experience in designing and delivering training programs (both NHT and OJT/Nesting)
  </li>
  <li>
   You have a bachelor's degree in a related field (e.g. communication, psychology, business)
  </li>
  <li>
   You are Fluent in English and Arabic, with a deep understanding of the cultural nuances of the GCC region
  </li>
  <li>
   You have strong communication and facilitation skills, with the ability to effectively communicate in both English and Arabic (for NHT, OJT/Nesting, Quality Calibrations)
  </li>
  <li>
   You are able to work independently and as part of a team.
  </li>
  <li>
   You have Excellent organizational and time management skills.
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience with designing and facilitating virtual and face to face training.
  </li>
  <li>
   Knowledge of adult learning principles and instructional methodologies in training and development.
  </li>
  <li>
   Experience with learning management systems (LMS or LXP).
  </li>
  <li>
   Certification in customer service training or related soft skills.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
</div>


Customer Service Trainer - KSA Residence

WAJJAD | وجّاد

<div>
 <strong>
  Company Description
  <br/>
 </strong>
 <p>
  WAJJAD is a technology studio specializing in developing scalable digital operating systems for governance, legal, financial, and real estate sectors. Established in 2020 in the Kingdom of Saudi Arabia, WAJJAD aims to transform fragmented traditional processes into integrated, high-performance digital frameworks. With eight interconnected B2B platforms, WAJJAD enhances efficiency, transparency, and decision-making across industries. Operating as an infrastructure builder, WAJJAD sets modern technology standards within governance-driven and asset-backed sectors. The company is strategically positioned for long-term growth in regional and global markets.
  <br/>
 </p>
 <strong>
  Role Description
  <br/>
 </strong>
 <p>
  We are seeking a full-time, on-site Sales Specialist under the Tamheer program to join our team in Riyadh. In this role, you will engage directly with clients to understand their needs, present tailored solutions, and foster lasting professional relationships. Key responsibilities include managing the sales pipeline, delivering product presentations, providing excellent customer service, and ensuring clients are well-informed about the features and benefits of WAJJAD's platforms. The role requires active participation in sales strategies, assisting with customer onboarding, and supporting ongoing accounts to drive growth and customer satisfaction.
  <br/>
 </p>
 <strong>
  Qualifications
  <br/>
 </strong>
 <ul>
  <li>
   Strong Communication and Customer Service skills to effectively engage with clients and understand their needs.
  </li>
  <li>
   Proven Sales and Sales Management experience, including track record in achieving targets and managing client relationships.
  </li>
  <li>
   Ability to deliver Training to clients and stakeholders on the use of platforms and related processes.
  </li>
  <li>
   Proficiency in presenting technical solutions and a clear understanding of digital transformation principles.
  </li>
  <li>
   Strong organizational skills, attention to detail, and a collaborative mindset.
  </li>
  <li>
   Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field is preferred.
  </li>
 </ul>
</div>


Sales Specialist Tamheer

EVA Pharma

<div><p>Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members.<br>
<br>
<b>Job Summary:</b></p><p>
We are seeking a passionate and talented <b>Senior People and Culture Specialist </b>to join our dynamic team.</p><p>
The ideal candidate will contribute to our mission of enhancing human health and well-being, ensuring that we meet the highest standards of excellence in our industry.</p><p><br>
 <b>Key Responsibilities:</b></p><ul><li>
Partner with business leaders to align people strategies with goals; advise on workforce, talent, and succession planning.</li><li>
Hire top talent and drive retention strategies to boost satisfaction and reduce turnover; conduct exit interviews and share insights.</li><li>
Serve as primary contact for employee inquiries, resolving issues swiftly and effectively.</li><li>
Lead employee engagement initiatives to foster collaboration, innovation, and inclusivity.</li><li>
Guide managers on employee relations, including conflict resolution and disciplinary actions.</li><li>
Support performance management aligned to business objectives; coach managers and employees to build capabilities.</li><li>
Identify training needs and collaborate with L&amp;D on targeted development programs.</li><li>
Ensure compliance with labor laws, policies, and regulations; lead or contribute to cross‑functional HR projects aligned with EVA Pharma&rsquo;s goals.</li></ul><br>
<b>
Requirements</b><br>
<ul><li>
Bachelor's degree in Human Resources, Business Administration, or a related discipline is required.</li><li>
2+ years of HR experience, preferably in a business partnering role.</li><li>
Previous experience in the pharmaceutical or healthcare industry is advantageous.</li><li>
HR certification (e.g., SHRM-CP, PHR) is a plus.</li><li>
Proficiency in HRIS and Microsoft Office Suite.</li><li>
Data-driven mindset with strong analytical skills.</li></ul></div>

Senior People & Culture Specialist -KSA

Parsons

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next!<br>
<p></p>
At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible.<p></p><p><b><br>
Job Description:</b></p><p>
Parsons are seeking an experienced <b>Senior Quality Specialist </b>to ensure the highest standards of quality and compliance in a large-scale airfield/airport development project.</p><p></p><p>
This role requires deep expertise in inspection, testing, and quality assurance of civil infrastructure including runways, taxiways, aprons, pavements, terminals, and supporting structures.</p><p></p><p>
The ideal candidate will have 10+ years of experience in quality assurance within aviation or large infrastructure projects. The Senior Quality Specialist will oversee quality activities, enforce standards, and support timely, safe, and cost-effective project delivery.</p><p></p><p><b>
What You&rsquo;ll Be Doing:</b></p><ul><li>
Develop, implement, and enforce quality control procedures, inspection plans, and testing protocols.</li><li>
Monitor and verify compliance with project specifications, codes, standards, and client requirements.</li><li>
Conduct site inspections and testing of works including runways, taxiways, pavements, foundations, drainage systems, and terminal structures.</li><li>
Prepare detailed inspection reports, non-conformance reports (NCRs), and corrective action plans.</li><li>
Maintain comprehensive quality records and ensure traceability for all works.</li><li>
Provide weekly, monthly, and executive-level quality status updates to project management and stakeholders.</li><li>
Ensure all works comply with local, national, and international standards relevant to airport infrastructure (e.g., ICAO, ASTM, ACI, ISO).</li><li>
Coordinate with design and engineering teams to ensure adherence to specifications.</li><li>
Oversee contractors and subcontractors to ensure works meet quality requirements.</li><li>
Witness, review, and approve testing activities including soil compaction, concrete strength, asphalt quality, and structural inspections.</li><li>
Support troubleshooting and resolution of quality-related issues during construction and commissioning.</li><li>
Ensure that all test results and certifications meet operational and safety requirements.</li><li>
Identify recurring quality issues and recommend corrective and preventive actions (CAPA).</li><li>
Lead quality improvement initiatives and contribute to lessons learned for future airport projects.</li><li>
Promote a culture of safety, quality, and compliance across the civil engineering team.</li><li>
Work closely with engineers, construction teams, procurement, and safety specialists to ensure alignment of quality objectives.</li><li>
Support audits by client representatives, regulatory authorities, and third-party inspection agencies.</li><li>
Coordinate with contractors and suppliers to address quality concerns and implement corrective measures.</li></ul><p></p><p><b>
What Required Skills You&rsquo;ll Bring:</b></p><ul><li>
Bachelor&rsquo;s degree in Engineering or related field.</li><li>
Master&rsquo;s degree preferred.</li><li>
Minimum 10 years of experience in quality assurance/inspection for large infrastructure or airport projects.</li><li>
Strong hands-on experience in runway, taxiway, terminal, pavement, and structural works.</li><li>
Expertise in codes, standards, testing procedures, and quality management systems.</li><li>
Experience with testing and inspection techniques for materials, concrete, asphalt, and earthworks.</li><li>
Excellent documentation, analytical, and reporting skills.</li><li>
Effective communication and leadership skills for coordination with contractors, engineers, and stakeholders.</li><li>
Knowledge of safety regulations and QA/QC procedures for civil construction.</li></ul><p></p><p><b>
What Desired Skills You&rsquo;ll Bring:</b></p><ul><li>
Professional certifications in quality or engineering (e.g., CQA, PE, PMP, ISO Auditor).</li><li>
Familiarity with airport-specific infrastructure including runways, aprons, taxiways, and terminal buildings.</li><li>
Experience with digital quality management tools and reporting platforms.</li><li>
Ability to lead multi-disciplinary teams and manage complex quality challenges in fast-paced environments.</li></ul><p></p><p><b>
Summary:</b><br>
The <b>Senior Quality Specialist </b>will ensure all works in the airport/airfield project adhere to the highest standards of quality, safety, and regulatory compliance. This position requires deep technical expertise, leadership skills, and the ability to implement quality standards across complex infrastructure systems, contributing to successful and timely project delivery.</p><p></p>
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.<p></p><p>
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!</p><p></p><div>
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.</div></div>
<br><div><div><div>COMPETITIVE BENEFIT OFFERINGS</div></div><div><div><div><br>
Financial Wellness</div><div><br>
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.</div></div><div><div>
Work Life Harmony</div><div><br>
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.</div></div><div><div>
Career Development</div><div><br>
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.</div></div><div><div><br>
Veteran Support</div><div><br>
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.</div></div><div><div>
Mind &amp; Body</div><div><br>
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.</div></div><div><div>
Health</div><div><br>
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.</div></div></div></div><p></p>

Senior Quality Specialist

Ewaa Hotels

<p>Ewaa Hotels is looking for an experienced and motivated Hotel Sales Specialist to join our team. The ideal candidate will be responsible for increasing hotel sales, promoting rooms and event venues, building strong client relationships, and achieving sales targets through professional sales and communication skills.</p><p>- <b>Job Responsibilities:</b></p><ul><li>Sell and promote hotel rooms to individual and corporate clients.</li><li>Market and rent banquet halls, meeting rooms, conferences, and event venues.</li><li>Prepare customized packages and special offers based on client needs.</li><li>Follow up with clients until closing deals and confirming bookings.</li><li>Build and maintain strong relationships with existing and potential customers.</li><li>Coordinate with the operations team to ensure smooth service delivery and client satisfaction.</li><li>Handle booking details, contracts, and ensure accuracy of all information.</li><li>Achieve monthly and yearly sales targets set by management.</li><li>Prepare and submit regular sales reports and performance updates.</li><li>Monitor market trends and competitors to suggest new sales opportunities and promotional ideas.</li></ul><p>- <b>Qualifications &amp; Requirements:</b></p><ul><li>Previous experience in hotel sales, hospitality sales, or event sales.</li><li>Strong negotiation, communication, and persuasion skills.</li><li>Good knowledge of the hospitality and hotel industry market.</li><li>Ability to achieve targets and work under pressure.</li><li>Professional presentation and customer relationship management skills.</li><li>Proficiency in computer applications and hotel booking/sales systems.</li><li>Strong organizational and time management skills.</li><li>English language proficiency is preferred.</li><li>Previous experience in hotels or hospitality industry is an advantage.</li></ul><p>Application Question(s):</p><ul><li>What is the current salary?</li><li>What is the expected salary?</li><li>Are you a Saudi ?</li></ul><p>Experience:</p><ul><li>sales: 2 years (Required)</li><li>Sales Event: 1 year (Required)</li></ul><p>Location:</p><ul><li>Riyadh (Required)</li></ul><p>Work Location: In person</p>

Sales Specialist - For Saudi Only

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