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travel agent

Arkaa.pk

Job Opportunity: Experienced Travel Sales &amp; Ticketing Agents (Lahore Office)Salary: Rs 35,000 &ndash; Rs 150,000 per month Location: Lahore Job Type: Full-time &mdash; Permanent &amp; Career-Oriented RoleA well-reputed UK-based Travel Agency is expanding its team in Lahore and is looking for experienced Flight Booking &amp; Sales Agents for our call centre.We are specifically seeking candidates with experience working in UK, US, or Canada-based travel agencies.Requirements:<ul><li>Minimum Intermediate (Inter) education.</li><li>6 months to 1+ year of experience in an English call center&mdash;preferably travel industry campaigns (UK/US/Canada).</li><li>Excellent English communication skills.</li><li>Strong sales mindset and ability to handle customers confidently.</li><li>Must be a team player with a professional attitude.</li><li>Hands-on experience with flight bookings, ticketing, re-issuance, cancellations is highly preferred.</li></ul>Key Responsibilities:<ul><li>Attend inbound calls for flight inquiries from UK/US/Canada customers.</li><li>Provide best flight options at competitive prices.</li><li>Reserve, issue, reissue, and cancel tickets professionally.</li><li>Manage refunds, date changes, and customer support.</li><li>Deliver exceptional service to build long-term clients.</li></ul>Note:This is a permanent and stable career opportunity, not a temporary call center job. Ideal for individuals looking to build a long-term career in the travel industry.Job Type: Full-timePay: Rs35,000.00 - Rs150,000.00 per monthWork Location: In person

Travel Agent

Emenac

We are a leading travel agency in the UK, specializing in corporate and leisure travel.We are seeking an experienced Travel Agent to join our team, providing exceptional customer service and travel expertise to our clients.Job Summary:As a Travel Agent, you will be responsible for managing travel bookings, providing customer support, and ensuring seamless travel experiences for our clients. You will utilize your expertise in Galileo, CRM, and customer management to deliver personalized travel solutions.Key Responsibilities:1. Travel Bookings: Manage travel bookings, including flights, hotels, car rentals, and packages, using Galileo and other travel systems.2. Customer Support: Provide exceptional customer service, responding to client inquiries, resolving issues, and offering travel recommendations.3. CRM Management: Maintain accurate and up-to-date client records, using our CRM system to track interactions, preferences, and travel history.4. Bulk Order Handling: Manage bulk travel bookings, including group travel, meetings, and events, ensuring timely and efficient processing.5. Travel Documentation: Prepare and distribute travel documents, including itineraries, tickets, and travel vouchers.6. Supplier Liaison: Liaise with travel suppliers, including airlines, hotels, and tour operators, to negotiate rates, resolve issues, and improve services.7. Sales and Marketing: Participate in sales and marketing initiatives, promoting our travel services and products to new and existing clients.Requirements:1. Travel Industry Experience: Minimum 2 years of experience in the travel industry, preferably in a travel agency or tour operator role.2. Galileo Proficiency: Proficient in Galileo, with ability to navigate and utilize the system efficiently.3. CRM Knowledge: Familiarity with CRM systems, with ability to maintain accurate client records and track interactions.4. Customer Management: Excellent customer management skills, with ability to provide personalized travel solutions and resolve issues effectively.5. Bulk Order Handling: Experience in managing bulk travel bookings, including group travel and meetings.6. Communication Skills: Excellent communication and interpersonal skills, with ability to liaise with clients, suppliers, and colleagues effectively.What We Offer:1. Competitive Salary: Competitive salary and benefits package.2. Opportunities for Growth: Opportunities for professional growth and development within our company.3. Travel Opportunities: Discounts on travel and opportunities to experience new destinations.4. Dynamic Work Environment: Collaborative and dynamic work environment with a team of travel professionals.Job Type: Full-timePay: Rs37,000.00 - Rs50,000.00 per monthEducation:<ul><li>Intermediate (Required)</li></ul>Experience:<ul><li>Uk Travel Agency: 2 years (Required)</li><li>Galileo: 2 years (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>License/Certification:<ul><li>IATA Certification (Preferred)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Travel Sales Agent

Seven Zones Travel

Seven Zones Travel is a leading provider of religious travel services, specializing in Umrah and Hajj pilgrimages. We are dedicated to delivering exceptional customer service and creating a seamless and spiritually enriching experience for our clients.Position Overview: We are seeking a dedicated and knowledgeable Umrah Sales Agent to join our team. The ideal candidate will be responsible for assisting clients in planning and organising their Umrah pilgrimage, ensuring a smooth and hassle-free journey. This role requires excellent customer service skills, attention to detail, and a deep understanding of the Umrah process and requirements.Key Responsibilities:<ul><li>Client Consultation: Provide comprehensive consultation to clients regarding Umrah packages, including itinerary planning, accommodation options, transportation, and other services.</li><li>Booking Management: Coordinate and manage all bookings related to flights, hotels, transportation, and other necessary services for the Umrah pilgrimage.</li><li>Documentation Assistance: Assist clients in the preparation and submission of required documents, such as visas, passports, and other travel-related paperwork.</li><li>Customer Support: Offer exceptional customer service by addressing client inquiries, resolving issues, and providing guidance throughout the entire Umrah process.</li><li>Package Customisation: Customise Umrah packages to meet the specific needs and preferences of individual clients or groups.</li><li>Vendor Relations: Maintain strong relationships with service providers, including airlines, hotels, transportation companies, and other relevant vendors.</li><li>Compliance: Ensure that all Umrah arrangements comply with relevant regulations and guidelines set by authorities and religious institutions.</li><li>Marketing and Promotion: Assist in the promotion of Umrah packages through various channels, including social media, online platforms, and community outreach.</li></ul>Qualifications:<ul><li>Experience: Proven experience as a travel agent, preferably with a focus on Umrah or Hajj services.</li><li>Knowledge: In-depth knowledge of the Umrah pilgrimage process, including visa requirements, travel logistics, and religious practices.</li><li>Communication Skills: Excellent verbal and written communication skills in English.</li><li>Customer Service: Strong customer service orientation with the ability to handle client inquiries and issues professionally and empathetically.</li><li>Organisational Skills: Exceptional organisational skills with attention to detail and the ability to manage multiple tasks simultaneously.</li><li>Technology Proficiency: Proficiency in using travel booking software, Microsoft Office Suite, and other relevant technology.</li><li>Cultural Sensitivity: Understanding and respect for Islamic practices and cultural sensitivity when dealing with clients.</li><li>Language Skills: Proficiency in Arabic is highly desirable.</li></ul>Benefits:<ul><li>Competitive salary and performance-based incentives.</li><li>Health insurance and other employee benefits.</li><li>Opportunities for professional development and career advancement.</li><li>A supportive and collaborative work environment.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs100,000.00 per monthWork Location: In person

Umrah Sales Agents (UK Based Travel Agency) Salary upto 100K

Travel Daily Pvt Ltd

Daily Travel and Tours is expanding and looking for a dynamic Travel Consultant to join our team.Key Responsibilities:<ul><li>Handling international and domestic travel bookings</li><li>Flight reservations, visa assistance, and tour planning</li><li>Managing client inquiries and providing travel solutions</li><li>Coordinating with airlines, hotels, and travel partners</li></ul>What we&rsquo;re looking for: ✔ 2&ndash;3 years of experience in a travel agency ✔ Strong knowledge of flight bookings and travel itineraries ✔ Excellent communication and customer handling skills ✔ Ability to work in a fast-paced environmentInterested candidates can apply by sending their CV via DM or WhatsApp at 0325-2222321 Join Daily Travel &amp; Tours and be part of a growing team helping people explore the world.Work Location: In personPosition: Travel Consultant Experience Required: 6 to 7 Years &amp; sales person also Location: Lahore DHA phase 8Pay: From Rs50,000.00 per monthWork Location: In person

Tour Consultant

Spell Engineering

We are seeking a professional and customer-focused Customer Service Representative to support customers using our Online Travel Agency platform. The CSR will assist customers with flight and hotel searches, reservations, payments, ticket confirmations, booking changes, cancellations, refunds, and other travel-related inquiries.The ideal candidate should have excellent communication skills, basic knowledge of airline reservations and ticketing, and the ability to resolve customer concerns professionally through phone, email, live chat, and WhatsApp.Key Responsibilities Customer Support<ul><li>Respond promptly to customer inquiries through phone calls, email, live chat, and WhatsApp.</li><li>Guide customers through the online booking and payment process.</li><li>Provide accurate information about flights, hotels, fares, baggage allowances, travel dates, and booking conditions.</li><li>Assist customers who experience booking, payment, confirmation, or website-related issues.</li><li>Maintain a professional and helpful attitude during every customer interaction.</li></ul>Reservations and Ticketing<ul><li>Assist customers with domestic and international flight and hotel reservations.</li><li>Verify passenger names, travel dates, routes, contact details, and payment information before confirming a booking.</li><li>Provide booking references, e-tickets, invoices, and travel itineraries.</li><li>Explain fare rules, baggage policies, ticketing deadlines, cancellation terms, and applicable penalties.</li><li>Coordinate with the ticketing or operations team when manual action is required.</li><li>Follow up on incomplete, failed, or pending bookings.</li></ul>Changes, Cancellations and Refunds<ul><li>Assist customers with date changes, rebooking, cancellations, voids, and refund requests.</li><li>Explain applicable airline or supplier fees before processing a request.</li><li>Coordinate with airlines, hotels, consolidators, and suppliers to resolve booking issues.</li><li>Track refund cases and provide customers with regular status updates.</li><li>Escalate complicated or urgent cases to the Operations Manager.</li></ul>Schedule Changes and Disruptions<ul><li>Inform customers about flight schedule changes, cancellations, delays, and other travel disruptions.</li><li>Help customers understand available rebooking or refund options.</li><li>Handle urgent travel cases calmly and provide practical solutions.</li><li>Maintain proper records of all communication and actions taken.</li></ul>Sales and Additional Services<ul><li>Recommend suitable flights, hotels, car rentals, travel insurance, airport transfers, and holiday packages.</li><li>Inform customers about relevant promotions and special offers.</li><li>Encourage customers to complete pending bookings.</li><li>Support the company in achieving booking-conversion and customer-retention targets.</li></ul>Records and Compliance<ul><li>Record customer conversations, booking details, payments, complaints, and follow-up activities accurately.</li><li>Follow company procedures, fare rules, supplier policies, and data-protection requirements.</li><li>Protect customer, passenger, and payment information.</li><li>Report suspicious transactions, duplicate bookings, or possible fraud.</li><li>Keep customer cases updated in the CRM or support system.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree or equivalent education preferred.</li><li>Previous customer-service experience, preferably with an OTA, travel agency, airline, or call center.</li><li>Strong spoken and written English.</li><li>Excellent communication, listening, and problem-solving skills.</li><li>Basic knowledge of airline reservations, ticketing, airport codes, and fare rules.</li><li>Good computer skills, including email, online booking systems, CRM software, and Microsoft Office.</li><li>Ability to manage multiple customer cases and work accurately under pressure.</li><li>Willingness to work evening, night, weekend, and holiday shifts when required.</li></ul>Preferred Skills<ul><li>Experience with Duffel, Amadeus, Sabre, Travelport, or another reservation system.</li><li>Knowledge of domestic and international flight routes.</li><li>Experience handling ticket changes, cancellations, exchanges, and refunds.</li><li>Understanding of online payments, failed transactions, and chargebacks.</li><li>Experience selling flights, hotels, travel insurance, or holiday packages.</li><li>Fluency in Urdu and English; additional languages are an advantage.</li></ul>Key Performance Indicators<ul><li>Customer response time</li><li>Customer satisfaction rate</li><li>Case-resolution time</li><li>Booking accuracy</li><li>Booking-conversion rate</li><li>Number of successfully resolved cases</li><li>Complaint and escalation rate</li><li>Compliance with company and supplier procedures</li></ul>Employment DetailsEmployment Type: Full-Time Department: Customer Support / Operations Work Location: Lahore, Pakistan Reporting To: Operations Manager Work Schedule: Night ShiftWork Location: In person

Customer Service Representative (CSR) – Travel Agency

The Services Tree Enterprises 

Insurance &amp; Loan Sales Agent SourceTek &mdash; Lahore, Punjab, Pakistan Job Type: Full-TimeAbout the Role SourceTek is hiring on behalf of a client for a motivated and personable Insurance &amp; Loan Sales Agent. The ideal candidate will be responsible for promoting and selling insurance policies and loan products to individual and business clients, building long-term customer relationships, and meeting sales targets.Key Responsibilities<ul><li>Identify and approach potential clients for insurance policies and loan products through calls, referrals, and field visits</li><li>Explain policy features, loan terms, interest rates, and eligibility criteria to clients clearly and accurately</li><li>Assess client needs and recommend suitable insurance/loan products</li><li>Guide clients through documentation, application, and approval processes</li><li>Meet or exceed monthly/quarterly sales targets</li><li>Maintain accurate records of client interactions, applications, and follow-ups</li><li>Build and maintain a strong client base through excellent customer service and referrals</li><li>Stay updated on new insurance policies, loan schemes, and market/competitor offerings</li><li>Ensure compliance with company policies and regulatory requirements</li></ul>Requirements<ul><li>Bachelor's degree (preferred) or equivalent experience</li><li>1&ndash;3 years of experience in insurance sales, loan sales, banking, or a related field</li><li>Strong communication, negotiation, and interpersonal skills</li><li>Target-driven with a proven track record in sales (preferred)</li><li>Basic knowledge of insurance and loan products/regulations</li><li>Proficiency in MS Office; CRM experience is a plus</li></ul>Benefits<ul><li>Salary from PKR 45,000&ndash;65,000/month base+ Commision</li><li>Competitive base salary + commission</li><li>Training and professional development</li><li>Growth opportunities within the company</li></ul>How to Apply Interested candidates can send their resume to talent@sourcetek.coExperience:<ul><li>Loan Sales Agent: 1 year (Preferred)</li></ul>Work Location: In person

Insurance & Loan Sales Agent

Ranktix

SEO Calling AgentAre you confident in communicating with international clients and converting leads into successful business opportunities? We're looking for an experienced SEO Calling Agent to join our growing team.Position:SEO Calling AgentExperience:1&ndash;3 Years (SEO Calling / Sales Calling Experience Required)Location:Nasheman-e-Iqbal, Near UCP Road, LahoreJob Type:Full-Time | Onsite OnlyWorking Hours:Monday &ndash; Friday | 9:00 AM &ndash; 6:00 PMRemote:Not AvailableKey Responsibilities<ul><li>Contact international clients through cold and warm calls to generate qualified SEO leads.</li><li>Promote SEO services, including Technical SEO, Local SEO, On-Page SEO, Off-Page SEO, and Link Building.</li><li>Understand client requirements and recommend suitable SEO solutions.</li><li>Schedule meetings for the sales team and maintain a healthy sales pipeline.</li><li>Handle objections professionally and convert prospects into potential clients.</li><li>Follow up with leads via calls, emails, and other communication channels.</li><li>Maintain accurate records of leads, calls, and sales activities in CRM.</li><li>Achieve weekly and monthly sales and lead generation targets.</li><li>Build and maintain long-term relationships with potential clients.</li><li>Coordinate with the SEO and Business Development teams to ensure smooth client onboarding.</li></ul>Requirements<ul><li>1&ndash;3 years of proven experience in SEO Calling, Sales Calling, or International Lead Generation.</li><li>Excellent English communication and negotiation skills.</li><li>Strong understanding of SEO services and digital marketing.</li><li>Experience in handling international clients (USA, UK, Canada, Australia preferred).</li><li>Ability to qualify leads and close appointments effectively.</li><li>Familiarity with CRM software and lead management.</li><li>Self-motivated, target-driven, and confident in handling sales objections.</li></ul>Preferred Skills<ul><li>Cold Calling</li><li>Lead Generation</li><li>Appointment Setting</li><li>Sales Closing</li><li>Client Communication</li><li>Email Outreach</li><li>CRM Management</li><li>SEO Service Knowledge</li><li>Negotiation &amp; Persuasion</li><li>Excellent Spoken English</li></ul>Apply NowWhatsApp / Call: 03287650019Office Location: Nasheman-e-Iqbal, Near UCP Road, LahorePay: Rs20,035.69 - Rs73,165.69 per monthWork Location: In person

seo calling agent

Explore 50+ Travel agent in Lahore this August. Find roles across top companies and apply now to boost your career.