administrative assistant contractor (resource management)-remote

bd and marketing coordinator - washington, d.c.

cloud & security analyst i - washington d.c.

cnn news associate program - washington, dc

administrative assistant Jobs in Washington

administrative assistant

administrative assistant contractor (resource management)-remote Jobs in Washington

bd and marketing coordinator - washington, d.c. Jobs in Washington

cloud & security analyst i - washington d.c. Jobs in Washington

cnn news associate program - washington, dc Jobs in Washington

us based virtual executive assistant must be washington dc based

She's A Given LLC

The CompanyShe&rsquo;s A Given is a leading virtual assistant agency. We are excited to continue growing and to provide more opportunities for virtual assistants who are looking for a subcontractor role.The RoleThe Virtual Assistant is a vital member of She&rsquo;s A Given. The VA is the main point of contact with the client(s) and will work independently with the client(s). The VA will receive support from She&rsquo;s A Given, who will assist with the VA/client relationship. She's A Given will be responsible for plan modifications, questions, and provide feedback on quality. She's A Given will offer our support with delegation issues, and more. The VA will provide high-level professional administrative service by completing tasks and projects as assigned by the client, ensuring they are executed on time and meet quality expectations.The VA is responsible for being the main point of contact for their assigned clients, and being familiar with each client's needs and preferences. The VA must have consistent and proactive communication with clients as well as with She&rsquo;s A Given. Virtual Assistants are expected to be available for clients during defined service hours of Monday-Friday 9:00 am - 5:00 pm per the client&rsquo;s time zone, send weekly usage reports, respond to all communication within the two-hour response window, maintain detailed and up-to-date client profiles, and follow all She&rsquo;s A Given internal policies and protocols.Responsibilities Can Include (Will vary based on client needs)&middot; Monitoring, directing and responding to all client and general enquiries through email &amp; social media&middot; Nurture all client relationships by providing world class client care&middot; Management of social media accounts including groups&middot; Be the liaison with stakeholders and other members of the team to ensure all processes run smoothly&middot; Monitor company calendar and send reminders&middot; Perform set daily, weekly and monthly tasks&middot; Project management and organization- to facilitate on-time project and goal completion&middot; Personal and business calendar management- scheduling and coordinating appointments as necessary; proactively monitoring the client's calendars to identify potential conflicts and ensure the team is maximizing the client's time&middot; Research- This may include research on events, travel, projects, etc. Provide research results to the team members within established time frame, based on best practices&middot; Purchases- ensuring specifications of the purchase meet the client's satisfaction&middot; Expense reporting and organization of expenses as necessary&middot; Administrative tasks- this may include but is not limited to: inbox management, calendar management, transcription, standard business correspondence, research and data entry&middot; Email inbox management- this may require, among other responsibilities, responding to and organizing emails as necessary, based on specific guidelines provided by the client and in line with policies and practices&middot; Attend meetings virtually - as requested by the client. Draft agendas, take meeting minutes and provide follow up as required&middot; The VA must provide continuous clear communication about task status, needs, and questions to their clients. They should: acknowledge all tasks assigned within the established time frame, ensure that they understand expected due dates, and communicate any changes or delays with the client, ensure the client is aware of their hour usage and renewal dates by sending a weekly usage report, and if requested, end of day reporting&middot; The VA should be open to feedback&middot; The VA will reach out to their client (and She&rsquo;s A Given) whenever they need a vacation or absence due to illness&middot; The VA will ensure they accurately track all billable hours for the client in the Clockify time tracking system&middot; Other duties as assignedOur Ideal Candidates&middot; Are looking to build a long-term relationship with us to support our most high-profile USA based clients&middot; Must understand that as the face of the company every action they take is a reflection on the brand and be mindful of leaving a first-class long-lasting impression every time&middot; Are available for between 10-40 hours per week (Monday to Friday)&middot; Are motivated, enthusiastic, happy, honest, trustworthy, loyal &amp; responsive.&middot; Have the ability to complete all tasks assigned in a timely manner (24 hour turnaround and availability to complete projects ASAP if necessary) with a high level of accuracy&middot; Have excellent communication skills (especially written)&middot; Have the ability to think on your feet in order to identify areas for growth and potential solutions&middot; Are self-motivated and have the ability to work autonomously&middot; Are comfortable with and have a working knowledge of programs such as: Microsoft Office, Clockify, Kajabi, Mailchimp, Google Suite, Calendly, Active Campaign, PayPal, Venmo, Lastpass, Asana, Trello, etc. If you don&rsquo;t know a program, you&rsquo;re willing to jump in and learn it!Requirements&middot; At least 3 years of paid work experience as an administrative or executive assistant in a corporate environment&middot; Clear, precise, excellent, proactive and professional written and verbal communication skills&middot; Ability to organize and effectively prioritize tasks&middot; Ability to multi-task with various programs and learn new programs as required&middot; Ability to commit to a minimum six-month contract with She&rsquo;s a Given&middot; Must have meticulous attention to detail, along with the ability to comprehend difficult tasks Capable of responding to stress in a fast-paced environment&middot; Strong interpersonal skills and ability to quickly develop working relationships&middot; Affable and enthusiastic attitude towards teamwork&middot; Internet/Web savvy&middot; Associates or Bachelor&rsquo;s Degree.&middot; Reliable Internet connection and phone&middot; Typing ability of at least 50 WPM with accuracy&middot; Available (to respond to clients within a 2-hour window) from 9:00am to 5:00pm Monday-Friday&middot; Must live in and be authorized to work in the United StatesShe&rsquo;s A Given does a public records check by applying you acknowledge and agree to allow us to run a public records check.**She&rsquo;s a given is committed to creating a diverse and inclusive workplace. She's A Given hires regardless of race, sexual orientation, age, background, etc. She's A Given only works with companies that align with our core values.Job Types: Full-time, Part-time, ContractPay: $20.00 - $25.00 per hourSchedule:<ul><li>Day shift</li><li>Monday to Friday</li></ul>Education:<ul><li>Associate (Required)</li></ul>Experience:<ul><li>Microsoft Office: 3 years (Required)</li><li>Administrative Experience: 4 years (Required)</li><li>Executive administrative support: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: Remote

US Based Virtual Executive Assistant Must be Washington DC Based

Alyn Inc.

Company OverviewAlyn Inc. partners with Fortune 50 companies and top government agencies to enhance their Cybersecurity Operations programs. Our mission is to align organizational structures with NextGen initiatives, ensuring efficiency and effectiveness in cybersecurity through expert guidance.Cyber Threat Intelligence Analyst Summary:Alȳn Inc. is seeking an experienced candidate to serve as Cyber Threat Intelligence Analyst in Washington, DC. The successful candidate is experienced in network operations, understanding cyber security policies and procedures, and evaluating emerging cyber threats and trends. This position will monitor emerging cyber threats, utilizing open source and classified analysis and research to provide proactive modeling, threat validation and attribution to communicate threats to the enterprise. This includes developing and maintaining a variety of intelligence products including threat research, threat profiles, executive overviews, intelligence briefings and alerts.Cyber Threat Intelligence Analyst Responsibilities:<ul><li>Prepare detailed and comprehensive cyber intelligence analytical products including analysis reports, cyber threat assessments, and internal threat briefings on both operational and tactical intelligence for various audiences.</li><li>Engage and maintain relationships with security operations teams and cyber intelligence analyst counterparts across the US Intelligence and cyber communities for the purpose of sharing intelligence.</li><li>Monitor open-source information feeds and a variety of internal and external sources to maintain situational awareness on nation-state adversaries and targeted attack groups. Identify and fill any intelligence gaps.</li><li>Use formal intelligence analysis methods to collect information about Internet-based malware-related criminal activities and the actors behind them; perform extensive research using open source and classified data.</li><li>Develop and maintain a portfolio of known threat groups to include historical attacks and targets, known tools and malware, Tactics, Techniques and Procedures (TTPs), known infrastructure and indicators of compromise.</li><li>Utilize threat models as a structured approach to identify, classify, prioritize, and report on threats to the enterprise.</li></ul>Cyber Threat Intelligence Analyst Required Qualifications:<ul><li>Must be a US Citizen</li><li>Must hold an active Top Secret clearance with SCI eligibility.</li><li>6+ years performing cyber threat intelligence analysis.</li><li>Technical understanding in the following areas: network communication using TCP/IP protocols, basic system administration, basic understanding of malware (malware communication, installation, malware types), intermediate knowledge of computer network defense operations (web/email proxy, firewall, IDS/IPS, router/switch), ability to make sound remediation recommendations to enhance detection and protection from identified cyber threats.</li><li>Demonstrated understanding of cyber advanced persistent threats, actors, infrastructure, and TTPs.</li><li>Experience collecting, analyzing, correlating, and interpreting data from multiple sources for the purpose of documenting findings and providing meaningful relevant products.</li><li>Knowledge of and experience documenting threat actor TTPs using the MITRE ATT&amp;CK Framework.</li><li>Strong documentation and presentation skills.</li><li>All-source intelligence gathering and analysis techniques.</li></ul>Cyber Threat Intelligence Analyst Desired Qualifications:<ul><li>Formal training as an intelligence analyst in any discipline.</li><li>Experience conducting network and security log analysis within a SIEM.</li><li>Ability to develop/contribute to the development of impactful dashboards.</li><li>Experience with ThreatConnect TIP</li></ul>Education:<ul><li>BA/BS or equivalent work experience</li></ul>Job Types: Full-time, PermanentPay: $115,000.00 - $145,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Referral program</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Experience:<ul><li>Cyber Threat Intelligence: 6 years (Required)</li></ul>Security clearance:<ul><li>Top Secret (Required)</li></ul>Ability to Commute:<ul><li>Washington, DC 20201 (Required)</li></ul>Work Location: Hybrid remote in Washington, DC 20201

Cyber Threat Intelligence Analyst (TS/SCI Req)

Comprehensive Mobile Care

<div>Part-Time Traveling Dental Assistant

Baltimore, MD &bull; Washington, DC &bull; Alexandria, VA &bull; Hyattsville, MD 
$28/hour &bull; 3 Days/Week &bull; Cross-Training Provided

Company: Comprehensive Mobile Care &mdash; a national leader in mobile Dental, Optometry, Podiatry, and Audiology services for seniors and underserved communities.

About the Role

We're seeking a reliable, compassionate Part-Time Traveling Dental Assistant to support our mobile care teams across Baltimore, DC, Alexandria, and occasionally Hyattsville. This is an excellent opportunity for someone who enjoys variety, independence, and meaningful patient interactions outside the traditional dental office.

You'll primarily assist with dental services, and you'll also be cross-trained in Optometry, Podiatry, and Audiology, expanding your skill set and versatility within our mobile care model.

Schedule &amp; Compensation
<ul>
<li>3 days per week</li>
<li>Typical hours: 8:30 AM &ndash; 4:30 PM</li>
<li>$28 per hour</li>
<li>Travel between sites required, mileage reimbursement per company policy</li>
</ul>
Key Responsibilities
<ul>
<li>Assist the dentist with chairside procedures in a mobile/facility-based setting</li>
<li>Set up, break down, and transport equipment and supplies</li>
<li>Maintain strict infection control and sterilization standards</li>
<li>Support providers across multiple specialties after cross-training</li>
<li>Provide patient education and ensure a comfortable, positive experience</li>
<li>Maintain accurate documentation and assist with basic administrative tasks</li>
</ul>
Requirements
<ul>
<li>Certified/Registered Dental Assistant (as required by state)</li>
<li>Radiation Certificate</li>
<li>Strong understanding of infection control and OSHA compliance</li>
<li>Ability to lift and transport equipment (25&ndash;50 lbs.)</li>
<li>Reliable transportation and punctuality</li>
<li>Ability to adapt to different facility environments</li>
<li>Must pass a federal background check and drug screening</li>
<li>Compassionate, mission-driven mindset</li>
</ul>
Why Join Us
<ul>
<li>Competitive hourly pay</li>
<li>Cross-training in multiple specialties</li>
<li>A unique, rewarding work environment serving seniors and underserved populations</li>
<li>Opportunities for independence, leadership, and professional growth</li>
</ul>
If you're a dependable, flexible Dental Assistant who enjoys being on the move and making a meaningful impact, we'd love to hear from you. Apply today and help bring quality care directly to the communities that need it most.</div>

Part-time Traveling Dental Assistant - Maryland

SEEC Institute

Role: Operations Manager Location: Must be based in Washington, DC (Full Time, Remote-First) Experience: 2-5 years of experience in operations, project management, nonprofit management, or a related field. Current undergraduate students are not eligible for this role. Salary: $55,000- 75,000 based on experienceAbout SEEC Institute: SEEC Institute is a Washington, D.C.-based nonprofit organization committed to bridging the gap between the private sector, Congress, environmental advocates, and other experts to advance large-scale climate and environmental solutions. With a startup-style environment, we thrive on creativity, adaptability, and collaboration to drive impactful initiatives.Position SummarySEEC Institute is seeking an Operations Manager to build and manage the operational infrastructure that powers our events, compliance processes, and internal systems. This role will serve as the operational backbone of the organization and will involve a mix of administrative, operations, and strategic responsibilities.This is a high-ownership role for someone who thrives on creating order from complexity, building repeatable systems, and proactively solving problems. The ideal candidate is detail-oriented, highly organized, and comfortable operating in a fast-paced, mission-driven environment.The position reports directly to the Executive Director.Core ResponsibilitiesEvent Management &amp; External Convenings<ul><li>Lead execution of conferences, stakeholder convenings, and external events, in conjunction with our Director of External Affairs</li><li>Develop and manage timelines, vendor relationships, contracts, and budgets (non-accounting)</li><li>Coordinate logistics with partners, and venues, including Congressional offices</li><li>Build repeatable event playbooks to streamline future execution</li></ul>Internal Operations &amp; Systems<ul><li>Assist in the design and improvement of internal workflows and operational systems</li><li>Implement and maintain SOPs and internal documentation</li><li>Identify inefficiencies and implement process improvements</li><li>Assist with management of operational tools and systems (e.g., CRM, event platforms, project management software)</li><li>Oversee vendor relationships and operational contracts</li><li>Prepare, submit, and track required ethics documentation for events and engagements, in conjunction with policy and external relations staff</li><li>Develop templates and internal processes to ensure consistent compliance execution</li></ul>QualificationsRequired:<ul><li>2-5 years of experience in operations, project management, nonprofit management, or a related field</li><li>Completed an undergraduate degree; current undergraduate students are not eligible for this role</li><li>Experience with complex events with multiple external stakeholders</li><li>Exceptional attention to detail and organizational skills</li><li>Strong written communication skills, particularly for formal documentation</li><li>Demonstrated ability to build or improve systems and processes</li><li>Ability to manage multiple high-stakes deadlines simultaneously</li></ul>Preferred:<ul><li>Experience working with or adjacent to congressional offices, federal agencies, or regulated environments</li><li>Familiarity with House and Senate ethics rules</li></ul>What We&rsquo;re Looking ForThe ideal candidate:<ul><li>Takes ownership and does not wait for detailed direction</li><li>Enjoys building structure where it doesn&rsquo;t yet exist</li><li>Balances precision with speed</li><li>Brings strong judgment and discretion</li><li>Is comfortable operating independently in a small, mission-driven team</li></ul>Scope of Role This full-time position focuses on operations, compliance, and execution. It does not include bookkeeping/accounting or fundraising/development responsibilities.Reports to: Executive DirectorBenefits:<ul><li>Competitive salary ($55,000- 75,000)</li><li>Health, dental, and vision insurance</li><li>Generous paid time off (PTO)</li><li>Professional development opportunities</li></ul>How to Apply: (applications not submitted in the following manner will not be considered)Please submit your resume and a cover letter in a single PDF, detailing your interest and qualifications for this role, to info@seecinstitute.org by March 20, 2026.Job Type: Full-timePay: $55,000.00 - $75,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in Washington, DC 20003

Operations Manager

Arillic

Project ManagerJob DetailsJob Location: Hybrid &ndash; Primarily Virtual and Washington DCPosition Type: Full TimeTimeSalary Range: UndisclosedJob Category: Recruitment and Communications** Please provide a resume.DescriptionAbout ArillicArillic is a growing 8(a) small business delivering strategic communications, marketing, and digital solutions to federal agencies. We specialize in mission-driven work that supports national priorities, including public health, defense, and recruitment campaigns for critical government agencies.Position OverviewArillic is seeking an experienced Project Manager to lead a high-visibility federal recruitment and communications program supporting a national law enforcement client.This role will oversee an integrated effort spanning advertising, outreach, events, analytics, and recruiter enablement, ensuring all activities work together to drive measurable recruitment outcomes.The ideal candidate is a strategic leader and strong operator who can manage cross-functional teams, interface with senior government stakeholders, and deliver results in a fast-paced, mission-driven environment.Key Responsibilities<ul><li>Serve as the primary point of contact for the Government, providing program leadership and strategic guidance</li><li>Oversee all aspects of program execution, including:</li><li>Recruitment marketing campaigns</li><li>National outreach and engagement efforts</li><li>Event planning and support</li><li>Data tracking, analytics, and reporting</li><li>Recruiter training and enablement initiatives</li><li>Ensure integration across all workstreams to support a cohesive recruitment pipeline</li><li>Lead program planning, scheduling, budgeting, and risk management</li><li>Provide regular briefings, reports, and performance updates to Government stakeholders</li><li>Monitor program performance and drive continuous improvement through data and insights</li><li>Manage and mentor a multidisciplinary team of communications, media, analytics, and outreach professionals</li><li>Ensure all deliverables meet quality standards, timelines, and federal compliance requirements</li></ul>Required Qualifications<ul><li>8+ years of experience managing federal contracts, preferably in communications, marketing, or recruitment programs</li><li>Demonstrated experience serving as a Project Manager or Task Order Manager on multi-functional government efforts</li><li>Strong understanding of federal communications, outreach, or recruitment initiatives</li><li>Experience managing cross-functional teams and subcontractors</li><li>Proven ability to engage with and brief senior government stakeholders</li><li>Experience with program performance tracking, reporting, and data-driven decision-making</li><li>Excellent leadership, communication, and organizational skills</li></ul>Preferred Qualifications<ul><li>Experience supporting law enforcement, defense, or national security clients</li><li>Familiarity with recruitment marketing or workforce development programs</li><li>Experience with digital marketing, media campaigns, or analytics platforms</li><li>Background in change management, training, or process improvement</li><li>PMP or similar certification</li></ul>Why Join Arillic<ul><li>Work on high-impact, mission-driven programs that support national priorities</li><li>Join a growing, entrepreneurial team with strong leadership and culture</li><li>Opportunity to shape and lead innovative federal programs</li><li>Competitive salary and benefits</li></ul>WORK ENVIRONMENTThis job operates in a hybrid setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Chosen candidate will be provided a laptop for work.PHYSICAL DEMANDSThis is largely a sedentary role.EXPECTED HOURS OF WORKDays and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. This will vary depending on project timeline.SALARYAll salary and benefits will be discussed during interviews. Salary will be based on commensurate experience. Only full time employees are eligible for benefits programs.TRAVELWork will be primarily virtual with some on-site work pefromed at DHS HQ. Occasional OCONUS travel may be required.Pay: $80,000.00 - $150,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Parental leave</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Please state your intent, if offered a position will you accept?</li></ul>Experience:<ul><li>Recruiting: 8 years (Preferred)</li><li>Project management: 10 years (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Security clearance:<ul><li>Secret (Required)</li></ul>Ability to Relocate:<ul><li>Washington, DC 20223: Relocate before starting work (Required)</li></ul>Work Location: Hybrid remote in Washington, DC 20223

Project Manager

Hall Group Design Engineering Firm LLC (HGD)

IntroductionHall Group Design Engineering (HGD) is an engineering and architectural firm delivering integrated building design solutions throughout the Washington DC Metro region. We provide comprehensive planning, design, and engineering services for new construction and facility renovations, supporting commercial, retail, and institutional clients across a range of project types. HGDs multidisciplinary platform combines architectural design, engineering analysis, facility assessments, and construction coordination to deliver technically sound, code-compliant, and schedule-driven solutions. Our approach emphasizes disciplined execution, proactive coordination, and long-term client partnerships. Licensed throughout the Washington DC Metro region, HGD continues to expand its capacity while maintaining the responsiveness and accountability of a focused, high-performance team.HGD is seeking a strategic and detail-driven leader who lives in the Washington DC Metro area to join our team as a Design Manager, leading multidisciplinary projects and ensuring seamless coordination from concept through delivery.Major DutiesThe incumbent serves as a Design Manager under the Principal Engineer providing support for various design projects, to include residential and commercial facilities.Responsibilities include:Project Planning &amp; Scope Management &ndash; 30%<ul><li>Conduct site visits and site surveys</li><li>Work with Principal Engineer to determine requirements and prepare concept plans for each engineering discipline</li><li>Coordinate project design teams comprised of partnering firms and/or engineering consultants</li></ul>Scheduling &amp; Progress Management&ndash; 30%<ul><li>Assign timelines to the design team and track design progress</li><li>Track overall project timeline and ensure strict adherence to project schedule</li><li>Mitigate/minimize design schedule and overall project schedule conflicts</li><li>Lead weekly project meetings with HGD Executive Team</li></ul>Design Coordination &amp; Team Management&ndash; 30%<ul><li>Ensure design complies with HGD quality control checklists</li><li>Facilitate design team responses to construction RFI submittals</li><li>Facilitate design team responses to County Review comments</li><li>Coordinate project kickoff meetings with the design team and client meetings as needed</li></ul>Client &amp; Stakeholder Communication &ndash; 5%<ul><li>Coordinate client correspondence and provide weekly status updates to the client</li></ul>Permitting &amp; Regulatory Coordination &ndash; 5%<ul><li>Consolidate permitting plans and submit to County for review</li><li>Track and Consolidate responses to County Review comments</li></ul>Qualifications and Required Skills<ul><li>Extensive knowledge of the architectural and engineering design process for vertical structures</li><li>Must have access to AutoCAD or AutoCAD compatible tools</li><li>Moderate to high experience with making interdependent strategic decisions</li><li>Excellent organizational skills</li><li>Ability to address complex issues</li><li>Fully accessible within work hours during project duration</li><li>Must live in the Washington DC Metro area</li><li>Able to work in a remote environment effectively</li><li>Excellent verbal, written and interpersonal skills</li></ul>Experience:<ul><li>Architect or Facility Engineering: 5 years (Required)</li><li>Project Management within the AEC industry: 3 years (Required)</li><li>Construction: 1 year (Required)</li><li>Drafting with AutoCAD/Revit: 2 years (Required)</li></ul>Education:<ul><li>Bachelor of Science in Engineering, Architecture or STEM related Degree (Required)</li></ul>License/Certification:<ul><li>Preferred EIT, AIA, PE, or PMP Certification</li></ul>Job Types: Part-time, ContractPay: $35.00 - $50.00 per hourBenefits:<ul><li>Flexible schedule</li></ul>Application Question(s):<ul><li>Do you live in the Washington DC Metro area?</li><li>Do you have at least 3 years of project management experience in the Architecture Engineering and Construction industry?</li><li>Do you have access to AutoCAD or AutoCAD compatible tools?</li><li>Are you fully accessible within business hours during project duration?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Project management: 3 years (Required)</li><li>Construction: 1 year (Required)</li><li>Drafting: 2 years (Required)</li></ul>License/Certification:<ul><li>Engineer in Training (Preferred)</li><li>Professional Engineer (Preferred)</li><li>Architecture License (Preferred)</li><li>PMP (Preferred)</li></ul>Work Location: Remote

Design Manager, Facility Engineering

General Dynamics Information Technology

<div>
 
 
 Job Description:
 
 
 
 
 
 Type of Requisition:
 
 
 
 Regular
 
 
 
 
 Clearance Level Must Currently Possess:
 
 
 
 
 None
 
 
 
 
 Clearance Level Must Be Able To Obtain:
 
 
 
 
 None
 
 
 
 Other
 
 
 
 
 Public Trust/Other Required:
 
 
 
 
 
 Job Family:
 
 
 
 
 Technical Support Services
 
 
 
 
 Skills:
 
 
 
 
 
 Job Qualifications:
 
 
 
 Microsoft Office, Service Desk (Inactive), Ticketing Systems
 
 
 
 
 Certifications:
 
 
 
 
 None
 
 
 
 
 Experience:
 
 
 
 
 4 + years of related experience
 
 
 
 
 US Citizenship Required:
 
 
 
 
 Yes
 
 
 
 
 Job Description:
 
 
 
 
 GDIT is seeking a Help Desk Specialist for 24x7x365 service desk support for a Federal customer in Washington, DC. This position is under an IT modernization and sustainment program within a component agency of the Department of Homeland Security (DHS). This position will report directly to the Service Desk Manager or a Shift Lead. In order to more effectively achieve its mission objectives, the component agency must provide technical support to end users to ensure systems are operating with optimal performance, security, and usability. The candidate will conduct all necessary technical Service Desk support activities to ensure systems are strong, robust, and perform up to standard.
 
 
 
 The work hours for this position is 11:00pm - 7:30am Friday - Tuesday and candidate must be onsite
 
 
 
 
 The work location is near Gallery Place Metro station or Metro Center in Washington, DC. Candidate must be able to work onsite
 
 
 
 
 
 HOW JOB TITLE WILL MAKE AN IMPACT
 
 
 
 
 <ul>
 <li>
 The Help Desk Specialist will: Provide user support and customer service on company supported computer applications and platforms, use a ticketing system (ServiceNow) to document and create all incoming Incident and Service Requests, troubleshoot issues and advise on appropriate action, ensure prompt resolution of issues, escalate issues to Tier 2 or shift lead, track all issues to closure, respond to user requests via phone and email.
 
 
 </li>
 </ul>
 
 
 WHAT YOU&rsquo;LL NEED TO SUCCEED
 
 
 
 
 <ul>
 <li>
 The applicant must have a technical background
 </li>
 <li>
 Experience working on service desk teams supporting IT services (Desired)
 </li>
 <li>
 Experience in working with a ticketing system, such as Remedy, SCSM, ServiceNow, etc&hellip; (Desired)
 </li>
 <li>
 The ability to resolve technical and other types of issues with little oversight
 </li>
 <li>
 Strong oral and written communications skills
 </li>
 <li>
 Technical certifications (Desired)
 </li>
 <li>
 3 years relevant experience with an Associates degree or in lieu of a degree is acceptable
 </li>
 <li>
 Technical degree preferred
 </li>
 <li>
 Contract requires US Citizenship and the candidate must be able to obtain a public trust.
 
 
 </li>
 </ul>
 
 
 GDIT IS YOUR PLACE:
 
 
 
 
 <ul>
 <li>
 401K with company match
 </li>
 <li>
 Comprehensive health and wellness packages
 </li>
 <li>
 Internal mobility team dedicated to helping you own your career
 </li>
 <li>
 Professional growth opportunities including paid education and certifications
 </li>
 <li>
 Cutting-edge technology you can learn from
 </li>
 <li>
 Rest and recharge with paid vacation and holidays
 
 
 </li>
 </ul>
 The likely hourly rate for this position is between $25.63 - $27.63. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
 
 
 
 
 Scheduled Weekly Hours:
 
 
 
 
 40
 
 
 
 
 Travel Required:
 
 
 
 
 None
 
 
 
 
 Telecommuting Options:
 
 
 
 
 Onsite
 
 
 
 Work Location:
 
 
 
 USA DC Washington
 
 
 
 Additional Work Locations:
 
 
 
 
 
 Total Rewards At GDIT:
 
 
 
 
 Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
 
 
 We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
 
 
 Join our Talent Community to stay up to date on our career opportunities and events at
 
 
 gdit.com/tc.
 
 
 Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
</div>

Help Desk Technical Support - Shift 11:00pm - 7:30am Friday - Tuesday - Secret or TS preferred

Explore 167+ Us based virtual executive assistant must be washington dc based in Washington this April. Find roles across top companies and apply now to boost your career.