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assistant warehouse manager

front desk agent

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warehouse agent

Alliance Ground International

<div><p><b>Job Description:</b></p><p></p><p><b>
Job Description:</b></p><p></p><p>
Do you enjoy working in a fast-paced, safety-obsessed aviation environment?<br>
<br>
As a Warehouse Agent, you will be essential to increase operational efficiency, company profitability, and customer satisfaction by accurately and safely receiving/storing inbound and outbound shipments.<br>
<br>
Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.<br>
<br>
<b>Job responsibilities:</b></p><ul><li>
Facilitate the loading and unloading of cargo to and from trucks.</li><li>
Check freight for proper piece count, weight, dimensions and documents as appropriate when accepting or delivering cargo.</li><li>
Issue appropriate warehouse receipt or collect signed copy of delivery receipt.</li><li>
Ensure that cargo has a proper release issued by office personnel controlling the cargo before cargo is delivered to consignee or agent.</li><li>
Operate basic cargo handling equipment such as forklift, aircraft pallets and pallet jacks.</li><li>
Break down cargo from import flights, sort as required, check freight against manifest and store in proper manner and location in warehouse.</li><li>
Build up cargo for export flights, following instructions of supervisor or person directing the buildup of the freight.</li><li>
Keep inventory of on hand freight, warehouse supplies, airline equipment and containers.</li><li>
Maintain security of the cargo and company&rsquo;s equipment. Observe that cargo has not been tampered with or that pilferage has taken place. Report incidents to supervisor as needed.</li><li>
Maintain work area in clean condition, reporting damaged or broken equipment as needed.</li><li>
Accept related assignments from lead agents, supervisors or management.</li></ul><ul><li>
Complete paperwork and forms connected with work assignments pertaining to procedures and enter data into company's information system as required.</li><li>
Follow company procedures and protocols to ensure we are always operating in a safe and responsible manner.</li><li>
Complete all training when required by company, airport governing authority, or customer when required.</li><li>
Be on time, be prepared, and be safe. Be willing to work flexible hours, including nights, weekends, and holidays.</li></ul><p></p><p><b>
Safety, Security and Compliance</b>:</p><p></p><p>
All AGI Team members have a responsibility and duty while at work to:</p><ul><li>
Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.</li><li>
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.</li><li>
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons.</li><li>
Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.</li><li>
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.</li><li>
Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.</li><li>
Fully understand AGI Health &amp; Safety and Security policies.</li><li>
Attend training courses as may be required by AGI.</li></ul><p></p><p><b>
Physical Requirements:</b></p><ul><li>
This job requires physical stamina and strength &ndash; Warehouse Agents must be able to lift / carry / push / pull and move items 70 pounds (32 kg) or more on a regular basis and repetitively lift items weighing 40 to 50 pounds on raised surfaces.</li><li>
Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.</li><li>
Must be able to be alerted to moving vehicles and use radio equipment to communicate with crew and airport authorities.</li><li>
Must be able to work around machinery noises.</li></ul><p></p><p><b>
Knowledge, Skills &amp; Abilities</b></p><ul><li><b>
Good Communication Skills</b>: Warehouse Agents must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, and other ground crew to coordinate the movement and handling of trucks, equipment, and cargo.</li><li><b>
Basic math skills: </b>Warehouse Agents may be required to calculate piece count, weight and dimensions.</li><li><b>
Computer skills: </b>Warehouse Agents may be required to use computer systems to track cargo.</li><li><b>
Problem-solving skills: </b>Warehouse Agents may be called upon to troubleshoot issues during loading and unloading.</li><li><b>
Time management skills: </b>Warehouse Agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment<b>.</b></li></ul><p><b><br>
Qualifications:</b></p><ul><li>
Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent.</li><li>
Possess a valid driver&rsquo;s license with a clean driving record.</li><li>
If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.</li><li>
Must complete ramp and SIDA training to obtain airport authority identification security.</li><li>
If required by customer or role access, be able to secure a Customs Seal through the respective governing agency.</li><li>
Preferred Qualifications - One+ year of relevant experience.</li></ul><p></p><p>
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees.</p><p>
Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.</p><p></p><p>
The successful AGI team member brings their &ldquo;A&rdquo; game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!</p><p></p>
$27/hr. - $30/hr.<p></p><p>
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.</p></div>

Warehouse Agent

Dukco LLC

<p>Dukco LLC has been proudly serving the Los Angeles area with drinking water solutions since 2010. We are specialists in residential and commercial water systems, and water delivery service in three- and five-gallon bottles throughout LA. We are proud to be a premier provider of superior water products and solutions to our city for 15 years.</p><p>We are seeking a qualified candidate who is looking for long-term stability with continual growth opportunities. The position is full-time, with the typical workweek being Monday through Friday.</p><p><b>Job responsibilities:</b></p><p>The position requires you to oversee daily water delivery and water bottling operations at our facility in Los Angeles. As an assistant warehouse manager, you will:</p><ul><li>oversee and manage bottled water production, including the operation, maintenance and troubleshooting of bottling equipment and water systems,</li><li>use your warehouse and forklifting experience for inventory management, production forecasting, and general warehouse maintenance,</li><li>utilize route management software to manage a small team of delivery drivers, audit driver performance and improve delivery efficiency,</li><li>cover periodic delivery routes when needed using company cargo vans,</li><li>keep precise logs and records of vehicle inspections and equipment maintenance, and perform minor repairs as needed,</li><li>provide customer service for customers via phone and email, and communicate with vendors regarding orders and shipments,</li><li>implement, promote, and adhere to company policies and procedures, and keep proper records through logs and reports, and</li><li>report directly to management to ensure efficient operations, customer satisfaction, and enforcement of company policies and procedures.</li></ul><p><b>Pay structure:</b></p><p>Starting at $25.00 per hour</p><p><b>Required qualifications:</b></p><p>&middot; Five years of experience in logistics, warehouse and/or delivery operations; management experience preferred</p><p>&middot; Extensive cargo van/light truck and forklift experience (forklift experience is mandatory, but current certification not required)</p><p>&middot; Working knowledge of warehouse equipment and vehicle maintenance, including ability to assess and resolve basic vehicle issues</p><p>&middot; Excellent communication skills and professional e-mail and phone etiquette</p><p>&middot; Proficient computer skills (Microsoft Word and Excel)</p><p>&middot; Clean driving record</p><p>&middot; Talent management, team building, and crisis management skills</p><p>&middot; Strong organizational and analytical skills, ability to multi-task and to prioritize in a fast-paced environment</p><p>&middot; Availability to work extended hours as needed</p><p>&middot; Minimum high school diploma or GED</p><p>Our mission has, and always will be, to deliver superior products and provide first-class customer service, while educating our clients on the importance of great quality water. We look forward to welcoming a dedicated member to our team! Please submit a resume along with references for immediate consideration.</p><p>Pay: $25.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Employee discount</li><li>Paid time off</li></ul><p>Work Location: In person</p>

Assistant Warehouse Manager

Millennium Hotels and Resorts

<div>
 Millennium Hotels and Resorts is seeking an enthusiastic Front Desk Agent to become a vital member of our exceptional team. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm welcome and helping to create a positive first impression of our hotel.
 <br/>
 <br/>
 Your primary responsibilities will include checking guests in and out, managing reservations, and addressing any inquiries or requests they may have during their stay. You will play a crucial role in ensuring our guests have a seamless and enjoyable experience, reflecting our commitment to outstanding service.
 <br/>
 <br/>
 This position requires exceptional communication skills, a friendly demeanor, and the ability to thrive in a fast-paced environment. Your dedication to guest satisfaction and attention to detail will help contribute to our hotel's reputation as a premier destination for visitors.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Greet guests upon arrival, handle check-ins, and issue room keys
  </li>
  <li>
   Process guest check-outs and payments, providing receipts as necessary
  </li>
  <li>
   Manage room reservations and modifications, ensuring accurate information is recorded in the systems
  </li>
  <li>
   Respond to guest inquiries and requests promptly, providing accurate information and assistance
  </li>
  <li>
   Maintain accurate communications with other departments regarding guest needs and room status
  </li>
  <li>
   Address and resolve guest complaints in a professional manner
  </li>
  <li>
   Maintain a clean and organized front desk area
  </li>
  <li>
   Provide guests with information about hotel amenities, services, and local attractions
  </li>
  <li>
   Follow hotel security procedures to ensure the safety of guests and staff
  </li>
  <li>
   Carry out additional duties as assigned by the Front Desk Manager
   <br/>
   <br/>
  </li>
 </ul>
 About us:
 <br/>
 <br/>
 The historic Millennium Biltmore Hotel has been a legendary Los Angeles landmark since 1923. With exquisite Spanish-Italian Renaissance architecture, including stunning hand-painted ceilings, its rich history is most noted for its connection with the Oscars - the founding banquet for the Academy of Motion Picture Arts and Sciences was held in the Crystal Ballroom in 1927, where the original "Oscar" statuette was sketched on a Biltmore napkin, and eight Academy Awards banquets were held in the Biltmore Bowl during the '30s and '40s. This iconic hotel has also been and continues to be featured on many Hollywood films, TV shows, and music videos. The hotel has 70,000 square feet of flexible function space and 683 modern guest rooms, including 60 suites. Conveniently located in the heart of the Financial District, in a vibrant part of downtown Los Angeles, and only steps from Angel's Flight, a unique funicular railway experience providing a great view of the area, as well as other noteworthy landmarks including the Brockman Building, Ernst and Young Plaza, the Fine Arts Building, and Los Angeles Public Library.
 <br/>
 <br/>
 <em>
  The hourly rate for this position is $27.15 per hour.
  <br/>
  <br/>
 </em>
 <em>
  All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
  <br/>
  <br/>
 </em>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  REQUIRED QUALIFICATIONS
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or equivalent; additional education in hospitality is a plus
  </li>
  <li>
   Prior experience as a front desk agent or in a similar customer service role is preferred
  </li>
  <li>
   Excellent verbal and written communication skills
  </li>
  <li>
   Proficient in hotel management software and basic computer applications
  </li>
  <li>
   Ability to multitask and work efficiently in a busy environment
  </li>
  <li>
   Strong attention to detail and organizational skills
  </li>
  <li>
   Must be able to work flexible hours, including nights, weekends, and holidays
  </li>
  <li>
   Positive attitude with a strong commitment to outstanding customer service
  </li>
  <li>
   Ability to work independently and as part of a team
  </li>
  <li>
   Familiarity with basic accounting procedures is an advantage
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Health Care Plan (Medical, Dental &amp; Vision)
  </li>
  <li>
   Retirement Plan (401k)
  </li>
  <li>
   Life Insurance (Basic, Voluntary &amp; AD&amp;D)
  </li>
  <li>
   Paid Time Off (Vacation, Sick &amp; Holidays)
  </li>
  <li>
   Free meals while on duty
  </li>
  <li>
   Free on-site parking
  </li>
  <li>
   Free dry cleaning services
  </li>
 </ul>
</div>


Front Desk Agent

Live Nation

<div><p>Job Summary:
</p><p><b>WHO ARE WE?
</b></p><p>Live Nation Entertainment is the world&rsquo;s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media &amp; Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media &amp; Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com .
</p><p></p><p><b>WHO ARE YOU?
</b></p><p>Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
</p><p></p><p><b>THE JOB
</b></p><p>The Warehouse Manager oversees all warehouse operations for a VIP Nation, ensuring efficient handling, storage, and shipping/receiving of physical products, merchandise, and touring inventory. This role is responsible for inventory accuracy, logistics coordination, and maintaining a safe, organized facility that supports VIP Nation tours. The ideal candidate combines strong operational leadership with an understanding of the unique demands of the live touring.
</p><p></p><p><b>WHAT THIS ROLE WILL DO
</b></p><ul><li>Manage day-to-day warehouse operations including receiving, storage, picking, packing, and shipping of road cases and merchandise.
</li><li>Coordinate with Project managers to ensure fulfillment priority deadlines are met.
</li><li>Lead, train, and schedule warehouse staff to meet productivity and quality standards
</li><li>Ensure accurate inventory control using warehouse management systems
</li><li>Coordinate time-sensitive shipments tied to tours
</li><li>Maintain clean, organized storage systems to protect fragile and collectible items
</li><li>Monitor inbound shipments from manufacturers and vendors
</li><li>Implement process improvements to increase efficiency and reduce errors
</li><li>Enforce workplace safety standards and compliance procedures
</li><li>Manage warehouse supplies and equipment
</li><li>Coordinate restocking supplies
</li></ul><p></p><p><b>WHAT THIS PERSON WILL BRING
</b></p><ul><li>3&ndash;5+ years of warehouse or logistics management experience
</li><li>Bachelor's degree required
</li><li>Experience in music, entertainment, or merchandise fulfillment preferred
</li><li>Strong leadership and team management skills
</li><li>Knowledge of inventory management systems and shipping software
</li><li>Ability to manage high-volume periods
</li><li>Excellent organizational and time management skills
</li><li>Ability to lift and move heavy inventory (up to 50 lbs)
</li><li>Forklift certification preferred
</li><li>Strong communication and problem-solving abilities
</li><li>Passion for music and familiarity with music distribution workflows
</li></ul><ul><li>Experience handling collectible or fragile inventory (limited editions)
</li><li>Ability to thrive in fast-paced, deadline-driven environments
</li><li>Flexible schedule during peak summer months
</li></ul><p></p><p><b>BENEFITS &amp; PERKS
</b></p><p>Our motto is &lsquo;Taking Care of Our Own&rsquo; through 6 pillars of benefits:
</p><p></p><p><b>HEALTH </b>: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
</p><p><b>YOURSELF </b>: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
</p><p><b>WEALTH </b>: 401(k) program with company match, stock reimbursement program
</p><p><b>FAMILY </b>: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
</p><p><b>CAREER </b>: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
</p><p><b>OTHERS </b>: Volunteer time off, crowdfunding match
</p><p></p><p><b>EQUAL EMPLOYMENT OPPORTUNITY
</b></p><p>We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.<br>
</p><p><br>
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
</p><p></p><p>We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
</p><p></p><p>We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.
</p><p></p><p><b>HIRING PRACTICES
</b><br>
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
</p><p></p><p>Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
</p><p></p><p>#LI-JS1
</p><p>#LI-Hybrid
</p><p>-
</p><p>The expected compensation for this position is:
</p>$64,000.00 USD - $80,000.00 USD
<p><i>** Pay is based on a number of factors including market location, qualifications, skills, and experience.
</i></p><p>Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.</p></div>

LN Concerts, Warehouse Manager – VIP Nation

Sands Investment Group

<div>
 <p>
  Sands Investment Group (SIG) is hiring a high-performing Commercial Real Estate Advisor to join our team. Whether you have a few years of experience, or a track record of 8 figure deal volume, we offer the tools, deal flow, and support to help you scale a multimillion dollar brokerage businessThis is a 100% commission based role designed for entrepreneurial professionals who are hungry to grow. Top performers are earning 300K-1M+ annually.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why Join SIG?
  </strong>
 </p>
 <ul>
  <li>
   National Platform with $10.1 billion in closed transactions
  </li>
  <li>
   Industry leading lead generation tools, proprietary systems, and full time marketing engine built by brokers
  </li>
  <li>
   One-on-one mentorship with Managing Directors and senior producers
  </li>
  <li>
   Access to $1.5 billion in inventory
  </li>
 </ul>
 <p>
  <strong>
   What You&rsquo;ll Do
  </strong>
 </p>
 <ul>
  <li>
   Drive lead generation and nurture relationships with investors and property owners
  </li>
  <li>
   Oversee full deal pipeline: listings, marketing, negotiations, LOIs, PSAs, due diligence, and closings
  </li>
  <li>
   Collaborate with your team and marketing staff to bring deals to market
  </li>
  <li>
   Produce Broker Opinion of Values (BOVs), pull comps, and pitch opportunities
  </li>
  <li>
   Own key accounts and client relationships within your product specialization
  </li>
 </ul>
 <p>
  <strong>
   Who Are You
  </strong>
 </p>
 <ul>
  <li>
   5+ Years in commercial real estate, or investment sales
  </li>
  <li>
   Proven closer or producer looking for a stronger platform
  </li>
  <li>
   Licensed Real Estate Agent or actively pursuing licensing
  </li>
  <li>
   Comfortable with CRM systems, data tools, and financial analysis
  </li>
  <li>
   A culture fit: Collaborative, Coachable, Communicative, and Consistent
  </li>
 </ul>
 <p>
  <strong>
   Compensation
  </strong>
 </p>
 <ul>
  <li>
   100% commission-based role, no cap on earnings
  </li>
  <li>
   Includes access to SIG&rsquo;s national inventory, CRM, marketing systems, and training
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Offices In: Atlanta, Austin, Charleston, Charlotte, Chicago, Fort Lauderdale, Los Angeles, Nashville, and Philadelphia
 </p>
</div>


Vice President - Commercial Real Estate Advisor

Accenture

<div></div><div><div><b>Contractor Opportunity</b>: <b>Contact Center Customer Service Agent - (Bilingual in Spanish)</b></div><div><b><br>
Location:</b> Remote - USA Only</div><div><b>
Engagement Type:</b> Contractor via Third-Party Supplier</div><div><b>
Contracting Entity:</b> Accenture</div><div><b>
Supplier of Record:</b> BCforward</div><div><b>
Start Date: </b>4/13/2026</div><div><b>
Duration:</b> 6 Months with potential for extension</div><div><b><br>
About the Role</b></div><div><br>
We are seeking qualified contractors to fulfill the role of a <b>Bilingual</b> <b>Contact Center Customer Service Agent</b>, who will be responsible for delivering exceptional support to callers through call center operations. This role requires a blend of empathy, attention to detail, and efficient multitasking to ensure a positive customer experience throughout the day. The ideal candidate will demonstrate professionalism, effective communication, and the ability to follow established processes while managing multiple tasks in a fast-paced environment. This opportunity is open to individuals located in the <b>USA. Bonus points if you live in Louisiana.</b></div><b>
All Spanish Candidates will be required to pass a Spanish Berlitz Test to be considered for the position</b><div><br>
Contractors will be engaged and paid by a third-party payroll supplier, <b>BCforward</b>, which will serve as the employer of record for tax and compliance purposes.</div><div><b><br>
Key Responsibilities</b></div><div><b><br>
Core Duties</b></div><br>
<ul>
<li>Answer incoming phone calls, chats, and emails regarding SNAP and Child Support Benefits</li>
<li>Provide outstanding customer service with empathy and kindness</li>
<li>Research and review customer inquiries using multiple systems</li>
<li>Relay research findings and outcomes to customers</li>
<li>Identify and escalate issues as appropriate</li>
<li>Document call information and encounters in call logs</li>
<li>Transition quickly between tasks</li>
<li>Maintain a professional demeanor</li>
<li>Perform other duties as assigned</li><br>
</ul><br>
<div><b>Deliverables or Project Scope</b></div><br>
<ul>
<li>Consistent delivery of positive customer experiences</li>
<li>Accurate documentation of customer interactions</li>
<li>Timely escalation of risks and trends to management</li>
<li>Effective use of scripts and call flows</li>
<li>Reliable research and resolution of customer inquiries</li><br>
</ul><br>
<div><b>Collaboration Tools or Platforms</b></div><br>
<ul>
<li>Microsoft Office Suite (Excel, Word, Outlook, Teams)</li>
<li>Internet and email (Outlook)</li>
<li>Multiple research systems as required by the role</li><br>
</ul><br>
<div><b>Qualifications</b></div><br>
<ul>
<li>High School Diploma or GED</li>
<li>Minimum 2 years customer service experience</li>
<li>Minimum 1 year call center environment experience</li><br>
</ul><br>
<div><b>Preferred Qualifications</b></div><br>
<ul>
<li>Health &amp; Public Services experience (six months+)</li>
<li>State Medical Assistance (six months+)</li>
<li>SNAP, TANIF, LiHeap experience (six months+)</li>
<li>Child Support Enforcement, or Early Childhood Education and care services (six months+)</li><li>
Bonus Points if you Live in Louisiana</li><br>
</ul><br>
<div><b>Additional Information / Requirements</b></div><br>
<ul><li>
Proficiency with computers and data entry</li><li>
Reliable internet access for remote work</li><li>
Quiet and private remote work location</li><li>
Strong listening, verbal, and written communication skills</li><li>
Hours of Operations / Work Schedule<ul><li>
Core Hours of Operation: 7:30 AM to 6:00 PM CT</li><li>
Training: 1 week, Monday &ndash; Friday, 8:00 AM to 4:30 PM CT</li><li><b>
Must be able to work any assigned shift</b><ul><li>
7:15 AM to 3:45 PM CT</li><li>
8:15 AM to 4:45 PM CT</li><li>
9:30 AM to 6:00 PM CT</li></ul></li></ul></li></ul><div><b><br>
How to Apply</b></div><div><br>
Please register and submit your resume at Avature Contractor Exchange. Qualified candidates will be contacted by Accenture&rsquo;s Direct Sourcing team for initial screening, then by <b>BCforward</b> for next steps.</div><div><b><br>
Compliance Notes</b></div><div><br>
This is a contractor role administered through a third-party payroll supplier. The supplier will determine compensation, benefits, and applicable employment policies. The contractor will not be eligible for employee benefits from Accenture.</div><div><br>
The supplier will ensure compliance with applicable federal and state laws including ADA, FMLA, and local ordinances.</div><div><br>
Contractors must have work authorization that does not now or in the future require sponsorship of a visa for work authorization in the United States.</div><div><br>
Individuals currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.</div><div><br>
Contractor candidates will not be obligated to disclose sealed or expunged records of conviction or arrest. A criminal conviction history is not an absolute bar to engagement with Accenture.</div><div><br>
Accenture will not discriminate against individuals because they have inquired about, discussed, or disclosed their own pay or the pay of another individual. Those with access to compensation information as a part of their job functions may not disclose such information unless the disclosure is:</div><br>
<ul>
<li>In response to a formal complaint or charge,</li>
<li>In furtherance of an investigation, proceeding, hearing, or action, or</li>
<li>Consistent with Accenture&rsquo;s legal duty to furnish information</li><br>
</ul><br>
<div>California residents or those planning to work from Los Angeles County should review additional notifications here.</div><div><br>
Please read Accenture&rsquo;s Recruiting and Hiring Statement for more information on how we process your data during the contractor engagement process.</div><div><b><br>
Compensation Disclosure</b></div><div><br>
Compensation for contractor roles supporting Accenture is determined by the contractor&rsquo;s employer <b>BCforward</b>, and varies depending on factors such as location, role, skill set, and experience.</div><div><p><b>
Job Posting Range/Deadline to Apply</b></p></div><div><p>
We anticipate this job will be posted until 4/13/2026.</p></div><div>
As required by law, below you&rsquo;ll find the reasonable range of compensation <b>BCforward</b> expects to pay for this role. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits offered by <b>BCforward </b>is listed below<b>:</b></div><div><br>
https://www.bcforward.com/bcforward-benefits/</div><div><b><br>
Compensation Range: </b>$19.00 - $20.00</div><div><b><br>
Drug-Free Workspace</b></div><div><br>
Accenture maintains a drug-free workplace. Engaging in illegal activities, including drug abuse, may result in termination or other appropriate action. The unlawful manufacture, sale, distribution, transfer, dispensation, possession, or use of controlled substances or marijuana in the workplace is strictly prohibited.</div><div><b><br>
Equal Employment Opportunity Statement</b></div><div><br>
Accenture believes that no one should be discriminated against because of their differences. All decisions regarding contractor engagement shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis protected by applicable law.</div><div><br>
Accenture&rsquo;s commitment to diversity and inclusion extends to all individuals performing services on its behalf, including those engaged through third-party suppliers. For details, view a copy of the Accenture Equal Opportunity Statement.</div><div><br>
Accenture is an EEO and Affirmative Action supporter of Veterans and Individuals with Disabilities and is committed to providing veteran engagement opportunities.</div><div><br>
Accenture is committed to fostering an inclusive environment and ensuring equal opportunity for individuals with disabilities or religious observances. If you are hired to perform services as a contractor for Accenture, you may request reasonable accommodations through the supplier, which will coordinate with Accenture as needed to support your ability to perform essential job functions.</div></div><div></div>

State Of Louisiana CSR

Hapana

<div><p><b>About Hapana</b></p>
<p>
Hapana is a rapidly growing software solution within the fitness industry, revolutionising the operations of multisite boutique businesses like F45, Gold&rsquo;s Gym, BFT, STRONG Pilates, Vaura, Fitstop, KX Pilates, and more. Our dedication to enhancing member experiences, coupled with unparalleled support, has earned us a reputation that spans over 17 countries.</p>
<p>
We're committed to fostering growth for our teams and clients through innovation and teamwork. Our business prides itself on its fast growth and dynamic industry, so we require humans with a vision to work with our small but mighty team. As a global company, we rely on open communication and people speaking up. Bring ideas, passion, and creativity to the role, and you&rsquo;ll fit right in.</p><p></p><p><b><br>
Job Summary</b></p>
<p>
As the Tier 2 Technical Support Agent you will play a key role in delivering high-quality, timely and technical sound support for all Hapana product lines. You will serve as the subject matter expert, handling advanced support tickets, collaborating with internal teams and contributing to process and documentation improvements. This role requires strong problem-solving skills, technical aptitude and a proactive approach to enhancing the client support experience. Experience with CRM platforms (particularly GoHighLevel) is highly advantageous and the ability to work effectively under pressure both autonomously and under supervision while maintaining a high level of accuracy is essential.</p><p></p><p><b><br>
Key Responsibilities</b></p>
<ul>
<li>Support Tickets &ndash; Manage high volumes of tickets, resolve complex issues, escalate when needed and meet SLA requirements while maintaining accuracy under pressure.</li>
<li>Technical Training &amp; Competency &ndash; Maintain knowledge of web development concepts including APIs, webhooks and authentication, develop experience with CRM systems, particularly GoHighLevel.</li>
<li>Support Resources &amp; Process Improvement &ndash; Identify opportunities to improve processes, create knowledge base articles and videos and coordinate support-related data tasks.</li>
<li>Interdepartmental Liaison &ndash; Build relationships with CSMs, Development, Product, Onboarding and Sales teams validate technical requirements and ensure stakeholders receive accurate information.</li>
<li>Stripe Support &ndash; Troubleshoot payment processing, billing concerns, and verification issues; escalate unresolved issues and maintain communication throughout resolution.</li></ul><br>
<p></p>
<p><b>
Qualifications &amp; Requirements</b></p>
<ul>
<li>Experience in technical support or Tier 2 support role, preferably in SaaS or software environments.</li>
<li>Strong troubleshooting, analytical, and problem-solving abilities.</li>
<li>Familiarity with APIs, webhooks, and basic web-development concepts.</li>
<li>Excellent written and verbal communication skills with ability to simplify complex technical issues.</li>
<li>Strong organisational skills with ability to manage multiple tasks in a fast-paced environment.</li>
<li>Experience with Stripe or other payment processors is a plus.</li>
<li>Ability to collaborate effectively across multiple departments.</li>
<li>Basic experience with CRM platforms (particularly GoHighLevel) is highly advantageous.</li>
<li>This role is based in the US and looking for someone based in West Coast or Central timezone as we are fully remote.</li></ul><br>
<p></p>
<p><b>
Why Join Hapana?</b></p>
<ul>
<li>Be part of an innovative team transforming the fitness and wellness space.</li>
<li>A culture that values trust, innovation, and teamwork.</li>
<li>Opportunities for career growth in a dynamic, global organisation.</li>
<li>Competitive salary, benefits, and wellness perks including fitness initiatives and work-life balance policies.</li></ul><br>
<p></p>
<p>
If you have the experience, happy to wear multiple hats we want to hear from you. We thank you in advance for taking the time to apply, please note that only shortlisted candidates will be contacted for an interview. No recruitment agencies please.</p><p></p><p><br>
Hapana is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities, and perspectives to apply. We do not discriminate on the basis of race, religion, colour, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics</p></div>

Tier 2 Technical Support Agent (US)

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