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case management specialist Jobs in Baltimore

case management specialist

case manager

case manager (10543)

client services manager Jobs in Baltimore

client services manager

clinical coordinator

workforce case manager

Housing Authority of Baltimore City

<div><p><b>About Us</b></p><p>
Founded in 1937, the Housing Authority of Baltimore City (HABC) has kept the promise of public housing alive. It has done so by maintaining and modernizing its buildings and enriching the lives of its residents through innovative social services, recreational and educational programs, and job training initiatives. What makes HABC successful is the dedication of its employees and its history of strong leadership.</p><p></p><p><b><br>
HABC Benefits</b></p><p><i>
Health and Well-Being</i></p><p>
At the Housing Authority of Baltimore City (HABC), we offer a competitive benefits package that supports our recruitment and retention goals and meets the diverse, evolving needs of our employees. HABC&rsquo;s comprehensive benefit package includes:</p><p><b>
Vacation and Leave</b></p><ul><li>
Universal leave program</li><li>
12 paid holidays</li></ul><p><b>
Health and Wellness</b></p><ul><li>
Medical and dental insurance</li><li>
Employer‑paid vision coverage</li><li>
Flexible Spending Accounts (FSA)</li><li>
Employee Assistance Program (EAP)</li><li>
Free health and wellness programs</li></ul><p></p><p><b><br>
Position Summary</b></p><p>
Under general supervision, performs responsible work to coordinate and monitor Housing Choice Voucher Program and/or public housing residents&rsquo; participation in the Family Self-Sufficiency Program (FSSP). Performs responsible engagement/recruitment, retention, and case management work for FSSP participants. Duties include: (1) performing outreach, recruitment and engagement activities to promote FSSP participation; (2) providing case management services to FSSP participants; and (3) monitoring the progress and overall participation of FSSP participants. Performance of the duties requires knowledge of social services, socio-economic issues/problems facing low-income/disadvantaged residents/families, and knowledge of counseling methods and techniques. The position involves the assignment of a large caseload of individuals and families across several locations throughout the Metropolitan Baltimore area.</p><p><i>
All activities must support the Housing Authority of Baltimore City (&ldquo;HABC&rdquo; or &ldquo;Authority&rdquo;) mission, strategic goals, and objectives.</i></p><p></p><p><b><br>
Essential Duties and Responsibilities</b></p><p><i>
The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed.</i></p><ul><li>
Performs FSSP participant outreach, recruitment, engagement, and retention activities.
</li><li>Conducts FSSP participant orientation and informational seminars/workshops.</li><li>
Provides case management and counseling services to assigned FSSP participants.</li><li>
Provides social service, medical, mental health, and other referrals to assigned FSSP participants as needed.</li><li>
Monitors and tracks assigned FSSP participants&rsquo; progress.</li><li>
Maintains accurate and up-to-date case files on all assigned FSSP participants.</li><li>
Promotes socialization and other activities to improve the quality of life of FSSP participants.</li><li>
Prepares and submits activity reports.</li><li>
Performs other duties as assigned by the Social Work Supervisor II and the Director of Resident Services.</li><li>
Performs other duties as assigned.</li></ul><p></p><p><b><br>
Minimum Education, Training, and/or Experience</b></p><p>
Graduation from an accredited college or university with a Bachelor&rsquo;s Degree in Business Administration, Sociology, Psychology, Social Work, or a related field preferred. At least two (2) years of responsible experience in the human/social service field preferred. Any equivalent combination of education, training and experience which provides the required knowledge and abilities may be considered sufficient.</p><p>
Must possess a valid state of Maryland driver&rsquo;s license and be insurable under the Authority&rsquo;s plan. Must be eligible for coverage under the Authority&rsquo;s fidelity bond. Must be available to work some evenings and weekends when necessary.</p><p></p><p><b><br>
Special Requirements</b></p><ul><li>
Possession of a valid Maryland driver's license.</li><li>
Must be able to be covered under the Authority's vehicle insurance policy.</li></ul><p></p><p><b><br>
Other Requirements:</b></p><ul><li>
Availability to work some evenings and weekends as needed.</li><li>
Successful completion of a prescreening investigation, including verification of employment history and education credentials.</li><li>
A 6-month probationary period applies to this full-time permanent position.</li><li>
Must not engage in private real estate business.</li></ul><p></p><p><b><i><br>
This job posting will remain open until August 12</i></b><b><i>th</i></b><b><i>, 2026.</i></b></p></div>

Workforce Case Manager

MedStar Health

<div>About this Job:
<div><p>
Job Summary:</p></div><p></p><div><p><br>
MedStar Health is looking for an LMSW/LMGW Inpatient Case Manager to join our team! The ideal candidate will show professional competency as a general practitioner of Occupational Therapy, independent use of varied evaluation and treatment approaches, and excellent verbal and oral communication skills.</p></div><div><p>
As an LMSW/LMGW Inpatient Case Manager, you will serve as a member of the Case Management Team. Facilitates the delivery of quality, cost effective, patient-centered care from pre-admission through post-discharge. Ensures the care is designed to meet individualized patient outcomes. Monitors the care and services delivered to selected patient populations during the acute hospital stay, promotes effective case management and utilization of resources, and works to achieve optimal clinical and resource outcomes.</p></div><div><p>
Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the &quot;Healthiest Maryland Businesses&quot;. Apply today and learn how MedStar Health can be your next great career move!</p><p></p><div><p><br>
Primary Duties:</p></div><div><ul><li><p>
Collaborates with the multidisciplinary health care team to develop and coordinate the plan of care. Demonstrates the ability to develop a plan of care that addresses needs across the continuum; develop long- and short-term goals with specific time frames for resolution; identify specific services to be provided in the care plan; include the family/care-giver in the plan of care; and show life planning contingencies such as power of attorney and/or advance directives. Collaborates with and completes referrals to appropriate community agencies for assistance based on patient needs. Initiates referrals in a timely manner. Uses responses to help patients resume life in the community and/or adjust to lifestyle changes.</p></li></ul></div><div><ul><li><p>
Communicates daily with direct caregivers and case management triad regarding patient and family responses to plan of care, identification of problems, discharge planning, and payor concerns such as LOS. Identifies delays in care and quality/risk issues and communicates information to appropriate individuals and departments. Completes psychosocial history or socioeconomic assessment as determined by healthcare team or high-risk indicators. Coordinates the completion of requisite forms by doctors, patients, and families for any services required.</p></li></ul></div><div><ul><li><p>
Maintains accurate and timely documentation of case management activities to ensure that physicians and caregivers are well informed regarding the discharge plans. Adheres to all policies and procedures regarding documentation and confidentiality of information. Demonstrates knowledge of the dynamics of abuse/neglect, including identification and reporting laws. Coordinates investigating law enforcement, protection agencies, hospital security, risk management, and healthcare teams. Demonstrates knowledge of community resources serving high social risk populations.</p></li></ul></div><div><ul><li><p>
Develops and maintains information on community resources and referral requirements based on patient population as identified in the unit scope of practice. Facilitates communication between the patient and family and the healthcare team. Assesses and communicates the patient's social, cultural, emotional, and economic problems to medical staff and other healthcare providers as needed. Effectively intervenes with patient/family in resolving emotional/behavioral obstacles to patient's progress, recovery, and disposition. Initiates and participates in multidisciplinary discharge planning rounds and collaborates with internal and external health care providers, patients, and families to develop comprehensive discharge plans.</p></li></ul></div><div><ul><li><p>
Maintains professional growth in managed care, care management, other health care, financial trends, clinical practice, and research. Organizes individual workloads and sets appropriate priorities based on the patient&rsquo;s medical plan, the patient&rsquo;s needs, policy, and procedures. Provides clinical assessment, evaluation, and disposition of persons presenting with behavioral health concerns or illness.</p></li></ul></div><p></p><div><p><br>
Qualifications:</p></div><div><ul><li><p>
Master's degree in social work from a school accredited by the Council on Social Work.</p></li></ul></div><div><ul><li><p>
Valid Social Worker license in the District of Columbia or Maryland depending on work location.</p></li></ul></div><div><ul><li><p>
Experience in social work in a hospital setting preferred.</p></li></ul></div><div><ul><li><p>
Experience in care/case management preferred.</p></li></ul></div><div><ul><li><p>
CCM - Certified Case Manager preferred.</p></li></ul></div></div>
This position has a hiring range of : USD $61,838.00 - USD $111,259.00 /Yr.</div>

LMSW/LMGW Inpatient Case Manager

Johns Hopkins Health System

<div></div><div><div><div>Requisition #:</div><div>
673305</div>
<div>Location:</div><div>
Johns Hopkins Bayview Medical Center, Baltimore, MD 21224
</div><div>Category:</div><div>
Nursing</div>
<div>Schedule:</div><div>
Day Shift</div>
<div>Employment Type:</div><div>
Full Time</div>
</div>
<p></p><div><div><p><b>SUMMARY
</b></p><p>Responsibilities include case identification and initial entry into the trauma registry, clinical chart abstraction and data entry (completion) into the Maryland State Trauma Registry for treated/released trauma patients, ED trauma transfers and ED trauma deaths. Position is also responsible for monitoring the hospital alert/diversion status.</p>
<p><b>JOB REQUIREMENTS
</b></p><p><b>A. Required Education / Experience
</b></p><ul><li>Work requires the level of knowledge typically acquired through completion of an associate&rsquo;s degree in healthcare administration, emergency health services or informatics and two years previous experience. Experience should include medical terminology database management and ICD9 coding.</li>
</ul><ul><li>Work requires the analytical skills to resolve problems that require the use of basic scientific, mathematical, or technical principles.</li>
</ul><ul><li>Work requires the ability to exchange information on factual matters, greet visitors, explain medical center policies and/or relay messages to appropriate personnel. This type of interaction requires courtesy and tact when dealing with patients, visitors and/or medical center employees. More sensitive situations may be referred to others as appropriate.</li>
</ul>
<p><b>Required Physical, Mental and Visual Abilities
</b></p><ul><li>Using a keyboard to interact with computer system.</li>
<li>Proofreading and/or reviewing documents</li>
<li>Sitting for extended periods of time.</li>
</ul>
<p><b>Working Conditions </b>Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions.</p>
<p><b>Salary Range:</b> Minimum 24.32/hour - Maximum 40.16/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.</p>
<p>
The Hospital reserves the right to modify employee schedules as needed.</p>
<p>
We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.</p>
<p>
Johns Hopkins Health System and its affiliates are drug-free workplace employers.</p>
</div><p></p>
</div><p>Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.</p></div><div></div>

Trauma / Burn Clinical Data Abstractor

DaVita

<div><p><b>Posting Date</b></p>
07/30/2026<p></p>
423 E North Ave, Baltimore, Maryland, 21202-5915, United States of America<p></p><p><b>
RN Case Manager - Position Highlights</b></p><p><b>
Location:</b> Maryland - Remote (CKD) <b>(Would prefer the RN to be based in Maryland)</b></p><p>
This is a primarily remote position requiring a dedicated home office and the ability to travel to meet business and patients needs, including nephrology partner meetings within the field either on a monthly or quarterly basis in an within assigned territory. Territory assignments may change cased on business needs.</p><ul><li><p><b>
Schedule</b>: Monday - Friday<br>
Flexibility is required to accommodate patient needs and nephrology partner availability.</p></li><li><p><b>
Employment Type:</b> Full-Time</p></li></ul><p><br>
This position functions autonomously and in collaboration with all members of the healthcare team to coordinate and facilitate quality, cost-effective care while minimizing fragmentation of the healthcare delivery system for ESRD and CKD patients. This position provides coordination of care between the patient, family, physician, provider and care teams, the community, and Regional Operations Manager.</p><p></p><p>
DaVita Integrated Kidney Care (DaVita IKC) is an the integrated care division of DaVita Inc. working on DaVita&rsquo;s vision to provide integrated care to all ESRD patients, who are some of the most medically complex and vulnerable patient populations in the US. Our more than 600 dedicated nurses, care coordinators, nurse practitioners (NPs) and business professionals integrate and manage care for more than 20,000 patients with late-stage chronic kidney disease (CKD) and end stage renal disease (ESRD) across the US each month.
</p><p></p><p>We&rsquo;ve proven that integrating care achieves the triple aim of improved patient quality of life, better outcomes and lower total cost of care. What sets DaVita IKC apart is that we not only provide great care management but we start with our heart with our patients and each other. We focus on creating both a great experience for our patients and a special place to work for our teammates.
</p><p></p><p>We&rsquo;re on a mission to revolutionize kidney care, with a vision of making integrated care the standard of care for all renal patients. To help us achieve our vision, we&rsquo;re investing extensively in developing both our model of care and our team. When you join DaVita IKC, you're joining a compassionate team committed to quality patient care. Through our commitment to training, growth and quality we consistently achieve superior clinical outcomes while giving teammates the opportunity to excel in an award-winning environment that enables them to thrive both professionally and personally.
</p><p></p><p>Qualifications for our DaVita IKC Registered Nurse are:</p><ul><li><p>
A.D.N degree from accredited school of nursing required; B.S.N preferred; three-year diploma from accredited diploma program may be substituted for nursing degree</p></li><li><p>
Current Registered Nurse (RN) license in the state of practice required</p></li><li><p>
Continuing education credits maintained as required by state of practice required</p></li><li><p>
Minimum of five (5) years&rsquo; experience in clinical nursing required</p></li><li><p>
Minimum of three (3) years&rsquo; experience in renal nursing preferred</p></li><li><p>
Case management experience is strongly preferred, with demonstrated ability to assess patient needs, develop and manage individualized care plans, coordinate services across interdisciplinary teams, and support patients through complex healthcare transitions.</p></li><li><p>
Certified Nephrology Nurse (CNN) or Certified Case Manager (CCM) preferred</p></li><li><p>
Demonstrated knowledge and understanding of data and managing to clinical, financial, and patient satisfaction outcomes</p></li><li><p>
Demonstrated experience and effectiveness in change agent role</p></li><li><p>
Demonstrated knowledge and understanding of CQI techniques</p></li><li><p>
Previous experience in healthcare performance coaching required</p></li><li><p>
Current CPR certification required</p></li><li><p>
Ability to modify personal practice patterns to adapt to new / electronic processes and increased productivity expectations as it pertains to Capella implementation</p></li><li><p>
Current driver&rsquo;s license in state employed with positive driving record and able to meet requirements of insurance coverage required</p></li><li><p>
Basic computer skills and proficiency in MS Word and Outlook required</p></li><li><p>
Functional proficiency with DaVita specific clinical software programs, including Capella, required within 90 days of employment</p></li><li><p>
Home office with internet connectivity at minimum of 1MB upload and 1MB download speed required</p></li></ul><p></p><p>
Join us as we pursue our vision &quot;To Build the Greatest Healthcare Community the World has Ever Seen.&quot;</p><p></p><p>
Why wait? Explore a career with DaVita today.</p><p><br>
Go to http://careers.davita.com to learn more or apply.</p><p></p><p><b>
What We&rsquo;ll Provide:</b></p><p>
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.</p><ul><li><p><b>
Comprehensive benefits:</b> Medical, dental, vision, 401(k) match, paid time off, PTO cash out</p></li><li><p><b>
Support for you and your family:</b> Family resources, EAP counseling sessions, access Headspace&reg;, backup child and elder care, maternity/paternity leave and more</p></li><li><p><b>
Professional development programs: </b>DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita&rsquo;s online training platform StarLearning.</p></li></ul><p>
#LI-JD2</p><p></p><p>
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as &quot;a place where I belong.&quot; Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.</p><p></p><p>
This position will be open for a minimum of three days.</p><p></p>
The Salary Range for the role is $87,000 - $114,000/year.<p></p>
RN Case Manager Experienced (IKC): $88,000 - $114,000/year.<p>
</p><p></p>If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.<p></p>
New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour<p></p>
Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.71/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour<div><p>
For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates</p></div><p></p><p>
Compensation for the role will depend on a number of factors, including a candidate&rsquo;s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
</p><p></p><p><b>Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.</b></p><p><b>
Beware of Recruitment Fraud</b></p><p>
DaVita will never ask for payment or personal financial information at any point in the hiring process, nor will we ever communicate with you using email addresses outside of the DaVita secure network. If you receive a request like this, it is not legitimate. Do not share your information.</p><p><b>
Career Growth</b> - From clinical and operations to corporate jobs, our learning and development programs help guide your career journey.</p></div>

Registered Nurse RN Case Manager

DPR Construction

<p></p><div><h2 class="jobSectionHeader"><b>Job Description
</b></h2><p>The Recruiting Relations Specialist - Unions is responsible for supporting and strengthening the company&rsquo;s union craft workforce strategy through supporting partnership events, recruiting, workforce development, apprenticeship collaboration, labor relations coordination, training support, and union compliance administration. This role serves as a key liaison between company operations, union partners, apprenticeship programs, workforce development organizations, and field leadership to help ensure a stable, skilled, and compliant craft workforce pipeline.
</p><p></p><p><b>Key Responsibilities
</b></p><ul><li>Serve as support for primary point of contact for union workforce coordination and labor-related workforce support activities
</li><li>Build and maintain strong working relationships with union business agents, apprenticeship coordinators, training directors, and labor partners
</li><li>Coordinate union labor requests and workforce needs with field operations and project leadership
</li><li>Support manpower planning efforts for union craft staffing across multiple projects and regions
</li><li>Support compliance with union agreements, workforce reporting requirements, and labor standards
</li><li>Familiarity with prevailing wage laws (e.g. Davis-Bacon)
</li><li>Monitor union workforce trends, availability, market conditions, and workforce pipeline risks
</li><li>Support recruiting and sourcing efforts for union craft positions across multiple trades
</li><li>Coordinate and support hiring activities, workforce outreach events, career fairs, and apprenticeship recruiting initiatives
</li><li>Build relationships with trade schools, apprenticeship programs, workforce boards, veteran organizations, community partners, and workforce development agencies
</li><li>Assist with workforce pipeline development strategies for hard-to-fill skilled trades positions
</li><li>Support employee referral programs and craft retention initiatives
</li><li>Coordinate onboarding and orientation support for union craft employees and apprentices
</li><li>Assist with diversity, equity, inclusion, veteran transition, and second-chance workforce initiatives
</li><li>Partner with union apprenticeship programs and training centers to support apprentice workforce planning and development
</li><li>Coordinate apprentice rotations, workforce assignments, and project placement0 opportunities
</li><li>Collaborate with workforce development and training teams to identify upskilling and craft development opportunities while understanding union guidelines
</li><li>Coordinate required training, certifications, and workforce compliance programs
</li><li>Assist with craft skills assessments, career pathing, and leadership development initiatives
</li><li>Support workforce training events, graduation ceremonies, signing days, and industry outreach programs
</li><li>Maintain accurate workforce, apprenticeship, and compliance documentation
</li><li>Track workforce development metrics including apprentice utilization, retention, recruiting activity, certifications, and workforce pipeline data
</li><li>Support prevailing wage, apprentice ratio, workforce participation, and project labor agreement (PLA) compliance efforts where applicable
</li><li>Assist with reporting requirements related to workforce participation goals, apprenticeship utilization, and labor compliance
</li><li>Coordinate workforce records, certifications, badging, and training documentation
</li><li>Support audits, workforce reviews, and compliance reporting activities
</li></ul><p></p><p><b>Education Qualifications
</b></p><p>Associates degree or equivalent construction industry experience preferred
</p><p></p><p><b>Work Experience
</b></p><p>3&ndash;7 years of experience in construction operations, union labor coordination, workforce development, recruiting, apprenticeship programs, or labor relations preferred
</p><p>Experience working with union craft workforce environments required
</p><p>Familiarity with prevailing wage laws (e.g. Davis-Bacon)
</p><p>Experience supporting large commercial, healthcare, advanced technology, industrial, or mission critical construction projects preferred
</p><p>Bilingual communication skills preferred in some regions
</p><p></p><p><b>Certifications and Licenses
</b></p><p>NCCER, OSHA, apprenticeship administration, or workforce development certifications preferred
</p><p>OSHA 30 certification preferred
</p><p>Familiarity with prevailing wage requirements, PLA environments, and workforce participation reporting preferred
</p><p>Successful completion of a background check is required
</p><p></p><p><i>In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Salary is just one component of DPR's total compensation package. Arizona, Richmond range: $83,200 to $ </i><i>119,600 </i><i>. Sacramento, San Diego, New Jersey, Philadelphia range: $91,520 to $131,560. Seattle, Boston, DC, Pasadena range: $99,840 to $143,520. Bay Area range: $108,160 to $155,480
</i></p><p></p><p>DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world.<br>
</p><br>
<p>Working at DPR, you'll have the chance to try new things, explore paths and shape your future. Here, we build opportunity together&mdash;by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.<br>
</p><br>
<p>Explore our open opportunities at www.dpr.com/careers .</p></div>

Recruiting Relations Specialist - Trades (Unions)

<div></div><div><div><div>Requisition #:</div><div>
673306</div>
<div>Location:</div><div>
Johns Hopkins Bayview Medical Center, Baltimore, MD 21224
</div><div>Category:</div><div>
Nursing</div>
<div>Schedule:</div><div>
Day Shift</div>
<div>Employment Type:</div><div>
Full Time</div>
</div>
<p></p><div><div><p><b>SUMMARY
</b></p><p>The Trauma Quality Management Coordinator will report directly to the Trauma Program Manager and Trauma Medical Director with a dotted line to the Sr. Director of Patient Safety and Quality. The Trauma Quality Management Nurse Coordinator works in collaboration with the Trauma Program Leadership to facilitate and coordinate the Trauma Quality Management Program throughout the continuum of trauma care for all injured patients that meet MIEMSS Trauma Registry criteria. Participates in trauma data collection with entry in to the MD Trauma Registry and Outcome database as indicated. In conjunction with the Trauma Program Medical Director and Trauma Program Manager, collaborates to ensure compliance with Code of Maryland Regulations (COMAR) standards of Quality Management, provides Trauma Education to EMS, Nursing and Physicians, and develops and implements injury prevention programs specific to the trauma population at JHBMC</p>
<p><b>JOB REQUIREMENTS
</b></p><p><b>Required Knowledge, Skills, and Abilities
</b></p><p></p><ul><li>Work requires a level of knowledge typically acquired through completion of a Bachelor&rsquo;s degree in an accredited nursing program</li>
<li>Minimum of 5 years of clinical experience at an accredited Level 2 or higher Trauma Center.</li>
<li>Areas of clinical expertise for consideration include Emergency Department and Trauma related intensive care unit.</li>
<li>Experience with project management preferred.</li>
<li>Experience with trauma patient population required.</li>
<li>Experience with patient and staff education preferred.</li>
<li>Master&rsquo;s degree preferred.</li>
</ul><ul><li>Current MD state licensure as Registered Nurse required. Obtains Trauma Certified RN (TCRN) certification within one year of hire.</li>
<li>Completion of AAAM AIS course, ICD-10 coding education, ATCN, TOPIC, within one year of hire.</li>
<li>Work requires the analytical skills to resolve highly complex problems requiring the application of scientific or technical principles, theories and concepts and in-depth, and experienced-based cross-functional knowledge.</li>
<li>Work requires the ability to communicate effectively both orally and in writing and provide empathy in interpersonal situations.</li>
<li>Required Physical, Mental, and Visual Abilities</li>
<li>Work requires occasionally reaching and grasping objects.</li>
<li>Work requires using a keyboard to interact with a computer system with sitting for extended periods of time.</li>
<li>3. Work requires proofreading and/or reviewing documents.</li>
<li>4. Stooping and bending.</li>
<li>5. Occasional Walking and/or standing of time.</li>
<li>6. Able to lift 25 lbs. on occasion</li>
</ul>
<p>Working Conditions</p>
<ul>
<li>Work is generally performed in an office or clinical environment in which there is only moderate exposure to unpleasant and/or hazardous working conditions.</li>
</ul>
<p><b>Salary Range:</b> Minimum 52.76/hour - Maximum 81.78/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.</p>
<p>
The Hospital reserves the right to modify employee schedules as needed.</p>
<p>
We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.</p>
<p>
Johns Hopkins Health System and its affiliates are drug-free workplace employers.</p>
</div><p></p>
</div><p>Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.</p></div><div></div>

Trauma Quality Managment Coordinator

Infinite Legacy

<p></p><div><p><b>General Job Summary:</b></p><p>
Under the general direction of the Regional Clinical Manager, Family Services - Tissue, the Tissue Family Services Coordinator 1 (TFSC 1) is responsible for coordinating a wide range of support for potential tissue/eye donor families. Information is to be articulated in an easily understood and accurate manner to families whose ability to process information is impaired by emotionally traumatic circumstances. Infinite Legacy&rsquo;s Tissue Family Services Coordinator 1 coordinates and facilitates emotional support during and after the discussion of the donation process. Rapport is established with donor families, Infinite Legacy team members, and hospital staff involved in the donation process. The Tissue FSC I will be aware and sensitive to diversity of all kinds (cultural, religious, educational, etc.) while working with families and hospital staff.</p><p></p><p><b><br>
Education and Experience:</b></p><ul><li>
Master&rsquo;s degree at an accredited college or university in social work, counseling, psychology, nursing, or related degree. Bachelor&rsquo;s degree will be considered if relevant experience is met.</li><li>
1- 2 years&rsquo; experience in an acute health care setting (preferred), hospice, bereavement counseling center, crisis intervention, etc. where there was active involvement in issues involving death, dying, grief and loss.</li></ul><p></p><p><b><br>
Required Skills/Abilities:</b></p><ul><li>
Ability to interact with grieving families in a supportive, empathic manner while taking into consideration actual or potential cultural diversities.</li><li>
Ability to communicate effectively, verbally and in writing to provide information to donor families, recipients, health care personnel and the general public.</li></ul><ul><li>
Ability to comfortably use technology to access and utilize Infinite Legacy databases, draft letters, send/receive email, and access the Internet for vital information/resources to assist donor families. Must have the ability to connect to the Internet safely with speeds capable of supporting both a VoIP phone and laptop. The requirements for such can change at any time and the user must be able to able to maintain current technologies.</li><li>
Must be highly accountable and able to work autonomously. Must possess a high level of self-motivation and well-developed time management, organizational, and problem-solving skills.</li><li>
Tissue FSCs will do twelve 12-hour shifts per month in addition to simulation time with both external and internal partners, team, and organizational meetings.</li></ul><p></p><p><b><br>
Duties/Responsibilities:</b></p><ul><li>
The Tissue FSC I will establish initial contact over the phone with the potential donor family and offer the option of tissue and eye donation in accordance with all state, federal and industry related regulations. Provides the family with a copy of an authorization or disclosure, Document of Gift if applicable and completes the medical/social history proficiently.</li><li>
The Tissue FSC I will provide trauma, grief, and bereavement support services for the family over the phone during initial contact. Tissue FSC I will identify if additional support is needed and connect the family with local hospital or community resources to provide additional support. In addition, the plans for grief and bereavement services will be communicated to the Aftercare Team at Infinite Legacy who is responsible for following the donor family after donation.</li><li>
Completes all necessary documentation within the time limits established by Infinite Legacy and its regulatory bodies.</li><li>
Collaborates with local funeral homes and whole-body donation programs to ensure that the donor family is supported, and the funeral home or whole-body donation program is aware of the tissue recovery process.</li><li>
Works in conjunction with appropriate Infinite Legacy staff during local tissue and eye cases. Collaborates closely with clinical personnel, DSC, Tissue AOC, HS, and TR during donor management to ensure that donor families&rsquo; needs are communicated to the Infinite Legacy team in addition to ensuring all case logistics are being communicated effectively to support donor and family needs during the donation process.</li><li>
Triages phone calls from families that are received from the Donor Services Center as it pertains to tissue donation needs, hospice referrals and medical evaluation for donation. At times collaboration with Hospice RNs, Nursing Homes or Assisted Living Facilities are needed to ensure the donors wishes can be honored.</li><li>
Navigates sensitive conversations as it pertains to the rejection of tissues post donation process. Initiates follow-up support over the phone to donor families as it relates to offering donor in spirit post donation should tissues be rejected or not able to be transplanted.</li><li>
Facilitates communication with outside OPO&rsquo;s who require local registry checks within IL&rsquo;s DSA. This includes DC, VA, and MD registry checks in a timely manner.</li><li>
Initiates follow-up support to donor and non-donor families when appropriate and is responsible for ensuring effective communication and documentation of aftercare components within the time limits established by Infinite Legacy and its regulatory bodies.</li><li>
Participates in continuing education as identified by the Family Services Manager &ndash; Tissue. This could be but is not limited to conversation coaching, SIM, educational seminars, and classes.</li><li>
Attend regularly scheduled Infinite Legacy staff meetings, FS team meetings, and case review.</li></ul><p></p><p><b><br>
Working Conditions:</b></p><ul><li>
Frequent prolonged use of computer screens may produce visual fatigue.</li><li>
Requires potential travel to donor hospitals, donor&rsquo;s family home for support during maternal blood draw process, off-site meetings, and Infinite Legacy functions in all weather conditions.</li><li>
Possible exposure to communicable diseases, hazardous materials, pharmacological agents with little likelihood of harm if established health precautions are followed.</li><li>
This position does not meet criteria to be eligible for Infinite Legacy&rsquo;s flexible scheduling program.</li><li>
Tissue FSCs are considered essential personnel and are expected to be available to work in inclement weather conditions.</li><li>
This position has a workload that is 100% clinical.</li><li>
Manual dexterity sufficient to operate telephones and computers.</li><li>
Ability to accurately communicate, converse, and exchange information in English over the telephone and in person.</li><li>
Computer literacy in a Microsoft Windows environment and demonstrated competency in the use of Microsoft Office software programs.</li><li>
This position is Level 2 &ndash; Minimal level of exposure to Bloodborne Pathogens and TB. Employees may at times be in a hospital setting and may have exposure to packaged organs and tissues for transplant and/or research.</li></ul><p></p><p><br>
The employer retains the right to change or assign other duties to this position. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.</p></div><p></p>

Tissue Family Services Coordinator 1

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