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workforce management assistant

Tamkeen Technologies

<div>
 Tamkeen Technologies is looking for a detail-oriented and organized
 
 Workforce Management Assistant
 
 to join our team. In this role, you will be responsible for supporting the workforce management functions, including forecasting, scheduling, and capacity planning to ensure our customer service operations run smoothly and efficiently. You will work closely with the Workforce Management team to analyze data, track performance metrics, and assist in creating optimal schedules for staff to meet business needs. If you are passionate about data analysis and workforce optimization, we encourage you to apply!
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Assist in the development and maintenance of workforce forecasts based on historical data and projected trends
 </li>
 <li>
 Support the scheduling of staff to ensure adequate coverage for call volume and service level requirements
 </li>
 <li>
 Monitor real-time performance and provide insights into staffing needs and operational efficiency
 </li>
 <li>
 Help analyze data and prepare reports related to workforce performance metrics and service levels
 </li>
 <li>
 Collaborate with team leaders and management to address scheduling conflicts and optimize resources
 </li>
 <li>
 Maintain accurate records of employee schedules, attendance, and performance
 </li>
 <li>
 Assist in identifying trends and making recommendations for process improvements in workforce management
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Operations Management, or a related field
 </li>
 <li>
 1-2 years of experience in workforce management, scheduling, or a related analytical role
 </li>
 <li>
 Strong analytical and problem-solving skills, with attention to detail
 </li>
 <li>
 Proficient in Microsoft Excel and experience with workforce management software is a plus
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Ability to work collaboratively with cross-functional teams
 </li>
 <li>
 Strong organizational skills and the ability to manage multiple tasks simultaneously
 </li>
 </ul>
</div>

Workforce Management Assistant

<div>Tamkeen Technologies is looking for a detail-oriented and organized Workforce Management Assistant to join our team. In this role, you will be responsible for supporting the workforce management functions, including forecasting, scheduling, and capacity planning to ensure our customer service operations run smoothly and efficiently. You will work closely with the Workforce Management team to analyze data, track performance metrics, and assist in creating optimal schedules for staff to meet business needs. If you are passionate about data analysis and workforce optimization, we encourage you to apply! 
Responsibilities<ul>
<li>Assist in the development and maintenance of workforce forecasts based on historical data and projected trends.</li>
<li>Support the scheduling of staff to ensure adequate coverage for call volume and service level requirements.</li>
<li>Monitor real-time performance and provide insights into staffing needs and operational efficiency.</li>
<li>Help analyze data and prepare reports related to workforce performance metrics and service levels.</li>
<li>Collaborate with team leaders and management to address scheduling conflicts and optimize resources.</li>
<li>Maintain accurate records of employee schedules, attendance, and performance.</li>
<li>Assist in identifying trends and making recommendations for process improvements in workforce management.</li> 
</ul> 
 
Requirements 
<ul>
<li>Bachelor&rsquo;s degree in Business Administration, Operations Management, or a related field.</li>
<li>1-2 years of experience in workforce management, scheduling, or a related analytical role.</li>
<li>Strong analytical and problem-solving skills, with attention to detail.</li>
<li>Proficient in Microsoft Excel and experience with workforce management software is a plus.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to work collaboratively with cross-functional teams.</li>
<li>Strong organizational skills and the ability to manage multiple tasks simultaneously.</li></ul></div>

HungerStation | هنقرستيشن

<div>
 HungerStation is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 Key Activities:
 
 
 
 <ul>
 <li>
 Manage third-party picker workforce operations by sourcing and onboarding suitable partners, coordinating picker interviews, aligning on store coverage and shift requirements, and ensuring operational readiness including transportation arrangements, housing proximity, and on-time attendance at assigned stores.
 </li>
 <li>
 Monitor and improve in-store picker performance by tracking attendance, hygiene standards, and operational productivity; coordinating training and feedback with partners; and requesting replacements when performance does not meet HungerStation standards within the defined improvement period.
 </li>
 <li>
 Analyze workforce and operational performance metrics (e.g., utilization, adherence, attendance) to identify inefficiencies, address store-level workforce gaps, and implement actionable improvements that optimize staffing effectiveness.
 </li>
 <li>
 Manage vendor onboarding and partnership processes by reviewing contracts, evaluating vendor operational readiness, and collaborating with cross-functional teams (Finance, Legal, Procurement, and Operations) to ensure compliance with HungerStation standards and a smooth partner engagement process.
 </li>
 <li>
 Oversee third-party partner performance and accountability, addressing operational issues and lack of responsiveness through structured escalation, applying contractual penalties when applicable, and recommending partnership suspension or termination when vendors consistently fail to meet HungerStation standards.
 </li>
 <li>
 Set performance objectives, provide necessary support, evaluate direct reports, and provide regular feedback on performance.
 </li>
 <li>
 Participate in the identification and recruitment of key talents for the function.
 </li>
 <li>
 Provide clear directions, prioritize tasks, assign and delegate responsibility, and monitor the workflow.
 </li>
 <li>
 Provide opportunities for team members to suggest, participate in, and contribute to improvement, innovation, and knowledge-sharing initiatives.
 </li>
 <li>
 Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner.
 </li>
 <li>
 Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness.
 </li>
 <li>
 Uphold a high-performance working environment and promote HS&rsquo;s Values.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 3&ndash;6 years of experience in Workforce Management, Operations Planning, or Capacity Planning
 </li>
 <li>
 Experience in contact center / logistics / operations-heavy environments
 </li>
 <li>
 Proven exposure to forecasting, scheduling, and performance reporting
 </li>
 <li>
 Experience managing cross-functional stakeholders (Operations, HR, Finance, procurement)
 </li>
 <li>
 Bachelor&rsquo;s degree in Engineering, Data science, Computer Science, Supply Chain or a relevant field is required.
 </li>
 </ul>
</div>

Workforce Management Assistant Manager

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Assistant Store Manager | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 Assistant Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and developing the store teams to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. The Deputy for the Store Managers will manage the operations of the store in their absence and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
 
 
 
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Lead the team in excellent customer service standards and enable the fulfillment of exceptional customer experiences through a clear understanding of company/brand CX standards, individual customer needs, and an awareness of current trends and competitor
 </li>
 <li>
 Drive the Store team to deliver the highest levels of customer service at all times.
 </li>
 <li>
 Build and maintain professional relationships with support teams, providing regular relevant feedback to Marketing, Buying and Planning.
 </li>
 <li>
 Drive sales and take initiative to increase sales and business improvement through keen awareness of set KPI targets.
 </li>
 <li>
 Manage and implement all sales promotions and brand activities, providing communication to the relevant support teams to ensure maximization of sale.
 </li>
 <li>
 Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments.
 </li>
 <li>
 Ensure smooth store operations in the absence of the store manager, dealing with any potential disruptions to the business in a timely manner.
 </li>
 <li>
 Implement, manage and maintain compliance to Company policies and guidelines to minimize stock loss and damage.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Diploma - High school certificate
 </li>
 <li>
 Qualification in Retail related field is an added advantage
 </li>
 <li>
 Minimum 4-5 years&rsquo; industry experience
 </li>
 <li>
 Management skills
 </li>
 </ul>
 
 
 
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Assistant Store Manager - lululemon

EjadTech - إيجاد التقنية

<div>
 
 
 Job Purpose
 
 
 
 Lead and develop the organization&rsquo;s talent acquisition and workforce management function to ensure the attraction of high-caliber talent and maintain organizational workforce readiness. This role is responsible for developing effective talent acquisition strategies, workforce planning, analyzing organizational staffing needs, managing recruitment budgets, evaluating employee capabilities and performance, and strengthening professional partnerships to support the company&rsquo;s strategic objectives and growth plans.
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 1. Strategic Workforce Planning &amp; Talent Acquisition
 
 
 
 * Develop and implement talent acquisition strategies aligned with the company&rsquo;s strategic and operational objectives.
 
 
 * Lead workforce planning initiatives and analyze current and future staffing requirements in coordination with executive management and business units.
 
 
 * Analyze market trends and competitor practices to develop innovative recruitment solutions that enhance the company&rsquo;s competitive positioning.
 
 
 * Build proactive talent pipelines for critical and hard-to-fill positions.
 
 
 * Develop employer branding initiatives to strengthen the company&rsquo;s reputation as an employer of choice.
 
 
 
 
 
 
 2. Recruitment &amp; Talent Acquisition Operations
 
 
 
 * Oversee the full recruitment lifecycle from manpower request initiation through onboarding and joining.
 
 
 * Ensure the implementation of best practices and professional standards across sourcing, assessment, selection, and hiring processes.
 
 
 * Develop and enhance recruitment policies and procedures to improve operational efficiency and quality of hires.
 
 
 * Monitor the effectiveness of recruitment channels, agencies, and vendors while evaluating return on investment.
 
 
 * Lead candidate negotiation processes and manage job offers to ensure alignment between talent quality and budget considerations.
 
 
 
 
 
 
 3. Talent Evaluation, Performance Analysis &amp; Workforce Assessment
 
 
 
 * Lead employee capability and performance evaluation processes in coordination with various departments.
 
 
 * Analyze organizational structures and performance levels to identify workforce gaps and future staffing requirements.
 
 
 * Assess the effectiveness of existing employees and their alignment with business objectives and role expectations.
 
 
 * Evaluate vacancies and critical positions to identify needs related to replacement, succession planning, restructuring, or workforce optimization.
 
 
 * Provide strategic recommendations to executive management regarding talent retention, workforce development, and targeted replacement hiring when required.
 
 
 * Contribute to succession planning initiatives and identify high-potential talent to ensure business continuity and organizational sustainability.
 
 
 * Prepare analytical reports covering workforce readiness, performance indicators, talent retention risks, and future hiring needs.
 
 
 
 
 
 
 4. Budget Management &amp; Reporting
 
 
 
 * Develop and manage recruitment and talent acquisition budgets while ensuring cost optimization and efficient resource utilization.
 
 
 * Analyze recruitment and workforce KPIs and provide improvement recommendations to senior management.
 
 
 * Prepare executive and operational reports on recruitment progress, hiring efficiency, and achievement of workforce targets.
 
 
 
 
 
 
 5. Professional Partnerships &amp; Stakeholder Management
 
 
 
 * Build and manage strategic relationships with recruitment firms, educational institutions, consulting firms, and professional platforms.
 
 
 * Represent the company at recruitment events, career fairs, and talent acquisition initiatives.
 
 
 * Strengthen internal collaboration with executive leadership and department heads to ensure accurate understanding of operational and strategic workforce needs.
 
 
 
 
 
 
 6. Leadership &amp; Team Management
 
 
 
 * Lead, mentor, and develop the talent acquisition team to enhance operational and professional capabilities.
 
 
 * Promote a culture of performance excellence, accountability, quality, and efficiency.
 
 
 * Oversee task allocation, execution of departmental plans, and achievement of functional objectives.
 
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 * Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field; Master&rsquo;s degree is preferred.
 
 
 * Minimum of 8 years of experience in talent acquisition and recruitment, including leadership experience.
 
 
 * Strong expertise in workforce planning, talent acquisition strategies, and talent management.
 
 
 * Experience in employee capability assessment, performance analysis, and workforce planning.
 
 
 * Experience managing recruitment budgets and workforce-related KPIs.
 
 
 * Previous experience within technology companies, consulting firms, telecommunications companies, or fast-paced environments is highly preferred.
 
 
 * Advanced knowledge of HR systems and Applicant Tracking Systems (ATS).
 
 
 
 
 
 
 Required Skills
 
 
 
 * Strategic thinking and advanced analytical capabilities.
 
 
 * Strong leadership and people management skills.
 
 
 * Decision-making and executive recommendation capabilities.
 
 
 * Excellent communication, negotiation, and presentation skills.
 
 
 * Strong stakeholder and partnership management abilities.
 
 
 * Advanced reporting, analytics, and data interpretation skills.
 
 
 * Deep understanding of labor market trends and talent acquisition best practices.
 
</div>

Talent Acquisition Manager

RTC-1 Employment Services

The Role
 Position Title: HSE Officer cum Assistant Supervisor Employment Type: Full Time Salary SAR: 4,000 depending on experience and qualifications plus shared accommodation and transportation Job Location: Saudi Arabia About the Client: A fit-out contracting team specializing in unique commercial and residential renovation and space beautification projects in Middle East. Job Description: • Implement site safety policies and ensure 100% PPE and safety standard compliance. • Conduct regular site inspections and risk assessments, specifically for painting/finishing works. • Lead daily toolbox talks and safety training sessions for the site workforce. • Assist with daily site coordination and maintain all HSE documentation and reports.
 
Requirements
 <ul>
<li>At least 1 year of relevant KSA experience in the same role within construction or paint/finishing works • Willing to travel within region to visit sites (Riyadh, Jeddah, Mecca, etc.) • Preferably with valid KSA driving license but not mandatory (driving allowance will be provided) • Immediate joiners will be prioritized</li>
</ul>
About the company
 RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

HSE Office cum Assistant Supervisor

Confidential Government

<div>
 
 Join a leading organization in the educational sector in Riyadh as a Talent Acquisition Specialist within the Human Capital team.
 
 
 About the Role
 
 
 
 
 
 
 
 
 You will design and execute the recruitment plan, attract top talent, and apply best practices in workforce planning for both internal employees and outsourced project staff with operating partners.
 
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Analyze and identify hiring needs across departments and projects in coordination with department managers.
 </li>
 <li>
 Prepare the annual recruitment budget and workforce planning, and submit related reports to the Talent Management Manager.
 </li>
 <li>
 Execute the approved recruitment plan in line with Human Capital policies and procedures.
 </li>
 <li>
 Design and propose initiatives, workshops, and on-the-job training programs to attract talent.
 </li>
 <li>
 Stay current with global recruitment strategies, workforce planning methods, and sourcing channels.
 </li>
 <li>
 Build strong partnerships with recruitment service providers and work to reduce hiring costs.
 </li>
 <li>
 Manage end-to-end outsourcing recruitment for project staff with operating companies, ensuring full compliance with legal and contractual requirements.
 </li>
 <li>
 Screen candidates, provide feedback, and conduct first-level interviews based on standard evaluation criteria.
 </li>
 <li>
 Negotiate salaries and benefits with selected candidates and issue job offers with full details.
 </li>
 <li>
 Secure top-tier candidates academically, technically, and professionally while maintaining budget efficiency.
 </li>
 <li>
 Build and update a talent and competency database for current and future hiring needs.
 </li>
 <li>
 Prepare periodic recruitment and workforce reports with analytics to support executive decision-making.
 </li>
 </ul>
 
 
 
 
 Qualifications
 
 <ul>
 <li>
 Bachelor's degree, preferably in Human Resources.
 </li>
 <li>
 3+ years of experience in Human Resources, including 1 to 2 years in recruitment and talent acquisition.
 </li>
 <li>
 Professional HR certification preferred, with specialization in recruitment and talent acquisition.
 </li>
 </ul>
 
 
 
 
 Core Competencies
 
 <ul>
 <li>
 Recruitment and selection
 </li>
 <li>
 Talent attraction and management
 </li>
 <li>
 Workforce and outsourcing planning
 </li>
 <li>
 Organizational development
 </li>
 <li>
 Training and development
 </li>
 <li>
 Compensation and benefits
 </li>
 <li>
 Employee relations
 </li>
 <li>
 Project management
 </li>
 <li>
 Communication and reporting skills
 </li>
 <li>
 Creativity and continuous improvement
 </li>
 </ul>
 
 
</div>

Talent Acquisition Specialist

Explore 2080+ Workforce management assistant in Riyadh this May. Find roles across top companies and apply now to boost your career.

2080 workforce management assistant jobs In Riyadh

Workforce Management Assistant

Workforce Management Assistant

Workforce Management Assistant Manager

Assistant Store Manager - lululemon

Talent Acquisition Manager

HSE Office cum Assistant Supervisor

Talent Acquisition Specialist