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workforce management assistant

Tamkeen Technologies

<div>
 Tamkeen Technologies is looking for a detail-oriented and organized
 
 Workforce Management Assistant
 
 to join our team. In this role, you will be responsible for supporting the workforce management functions, including forecasting, scheduling, and capacity planning to ensure our customer service operations run smoothly and efficiently. You will work closely with the Workforce Management team to analyze data, track performance metrics, and assist in creating optimal schedules for staff to meet business needs. If you are passionate about data analysis and workforce optimization, we encourage you to apply!
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Assist in the development and maintenance of workforce forecasts based on historical data and projected trends
 </li>
 <li>
 Support the scheduling of staff to ensure adequate coverage for call volume and service level requirements
 </li>
 <li>
 Monitor real-time performance and provide insights into staffing needs and operational efficiency
 </li>
 <li>
 Help analyze data and prepare reports related to workforce performance metrics and service levels
 </li>
 <li>
 Collaborate with team leaders and management to address scheduling conflicts and optimize resources
 </li>
 <li>
 Maintain accurate records of employee schedules, attendance, and performance
 </li>
 <li>
 Assist in identifying trends and making recommendations for process improvements in workforce management
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Operations Management, or a related field
 </li>
 <li>
 1-2 years of experience in workforce management, scheduling, or a related analytical role
 </li>
 <li>
 Strong analytical and problem-solving skills, with attention to detail
 </li>
 <li>
 Proficient in Microsoft Excel and experience with workforce management software is a plus
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Ability to work collaboratively with cross-functional teams
 </li>
 <li>
 Strong organizational skills and the ability to manage multiple tasks simultaneously
 </li>
 </ul>
</div>

Workforce Management Assistant

<div>Tamkeen Technologies is looking for a detail-oriented and organized Workforce Management Assistant to join our team. In this role, you will be responsible for supporting the workforce management functions, including forecasting, scheduling, and capacity planning to ensure our customer service operations run smoothly and efficiently. You will work closely with the Workforce Management team to analyze data, track performance metrics, and assist in creating optimal schedules for staff to meet business needs. If you are passionate about data analysis and workforce optimization, we encourage you to apply! 
Responsibilities<ul>
<li>Assist in the development and maintenance of workforce forecasts based on historical data and projected trends.</li>
<li>Support the scheduling of staff to ensure adequate coverage for call volume and service level requirements.</li>
<li>Monitor real-time performance and provide insights into staffing needs and operational efficiency.</li>
<li>Help analyze data and prepare reports related to workforce performance metrics and service levels.</li>
<li>Collaborate with team leaders and management to address scheduling conflicts and optimize resources.</li>
<li>Maintain accurate records of employee schedules, attendance, and performance.</li>
<li>Assist in identifying trends and making recommendations for process improvements in workforce management.</li> 
</ul> 
 
Requirements 
<ul>
<li>Bachelor&rsquo;s degree in Business Administration, Operations Management, or a related field.</li>
<li>1-2 years of experience in workforce management, scheduling, or a related analytical role.</li>
<li>Strong analytical and problem-solving skills, with attention to detail.</li>
<li>Proficient in Microsoft Excel and experience with workforce management software is a plus.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to work collaboratively with cross-functional teams.</li>
<li>Strong organizational skills and the ability to manage multiple tasks simultaneously.</li></ul></div>

HungerStation | هنقرستيشن

<div>
 HungerStation is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 Key Activities:
 
 
 
 <ul>
 <li>
 Manage third-party picker workforce operations by sourcing and onboarding suitable partners, coordinating picker interviews, aligning on store coverage and shift requirements, and ensuring operational readiness including transportation arrangements, housing proximity, and on-time attendance at assigned stores.
 </li>
 <li>
 Monitor and improve in-store picker performance by tracking attendance, hygiene standards, and operational productivity; coordinating training and feedback with partners; and requesting replacements when performance does not meet HungerStation standards within the defined improvement period.
 </li>
 <li>
 Analyze workforce and operational performance metrics (e.g., utilization, adherence, attendance) to identify inefficiencies, address store-level workforce gaps, and implement actionable improvements that optimize staffing effectiveness.
 </li>
 <li>
 Manage vendor onboarding and partnership processes by reviewing contracts, evaluating vendor operational readiness, and collaborating with cross-functional teams (Finance, Legal, Procurement, and Operations) to ensure compliance with HungerStation standards and a smooth partner engagement process.
 </li>
 <li>
 Oversee third-party partner performance and accountability, addressing operational issues and lack of responsiveness through structured escalation, applying contractual penalties when applicable, and recommending partnership suspension or termination when vendors consistently fail to meet HungerStation standards.
 </li>
 <li>
 Set performance objectives, provide necessary support, evaluate direct reports, and provide regular feedback on performance.
 </li>
 <li>
 Participate in the identification and recruitment of key talents for the function.
 </li>
 <li>
 Provide clear directions, prioritize tasks, assign and delegate responsibility, and monitor the workflow.
 </li>
 <li>
 Provide opportunities for team members to suggest, participate in, and contribute to improvement, innovation, and knowledge-sharing initiatives.
 </li>
 <li>
 Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner.
 </li>
 <li>
 Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness.
 </li>
 <li>
 Uphold a high-performance working environment and promote HS&rsquo;s Values.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 3&ndash;6 years of experience in Workforce Management, Operations Planning, or Capacity Planning
 </li>
 <li>
 Experience in contact center / logistics / operations-heavy environments
 </li>
 <li>
 Proven exposure to forecasting, scheduling, and performance reporting
 </li>
 <li>
 Experience managing cross-functional stakeholders (Operations, HR, Finance, procurement)
 </li>
 <li>
 Bachelor&rsquo;s degree in Engineering, Data science, Computer Science, Supply Chain or a relevant field is required.
 </li>
 </ul>
</div>

Workforce Management Assistant Manager

Projects Pioneers Contracting Company

Job Title: Site Assistant / Project Site Assistant Location: Mining Project Site Department: Operations / AdministrationJob SummaryThe Site Assistant supports daily site operations by assisting the project team with administrative, coordination, and basic operational tasks. The role helps ensure smooth communication between site departments, maintains records, supports manpower and logistics activities, and assists supervisors in meeting project requirements safely and efficiently.Key Responsibilities<ul><li>Assist the site team with day-to-day administrative and operational support.</li><li>Maintain site records, reports, attendance, and filing systems.</li><li>Support supervisors in coordinating manpower, materials, and equipment requirements.</li><li>Prepare and update documents such as timesheets, leave records, gate passes, and internal reports.</li><li>Help arrange site transport, accommodation, and other logistics for employees and visitors.</li><li>Coordinate with HR, procurement, warehouse, and camp departments when required.</li><li>Track incoming and outgoing documents, tools, materials, and consumables.</li><li>Assist in monitoring site office supplies and request replenishment when needed.</li><li>Support HSE and site management in organizing meetings, inductions, and training records.</li><li>Ensure proper communication between site staff and head office.</li><li>Receive phone calls, emails, and inquiries, and direct them to the relevant department.</li><li>Assist in preparing monthly progress summaries and workforce data.</li><li>Perform other duties assigned by the Site Supervisor, Project Coordinator, or Site Manager.</li></ul>Requirements<ul><li>Diploma or bachelor&rsquo;s degree in Administration, Business, or related field preferred.</li><li>1&ndash;3 years of experience in site administration, project support, or assistant roles.</li><li>Experience in mining, construction, drilling, or industrial projects is an advantage.</li><li>Good knowledge of Microsoft Office, especially Excel, Word, and Outlook.</li><li>Ability to maintain records and prepare reports accurately.</li><li>Good communication skills in English; Arabic is an advantage.</li><li>Ability to work in remote site conditions and under pressure.</li><li>Strong organizational and multitasking skills.</li><li>Basic understanding of site safety rules and procedures.</li></ul>Preferred Skills<ul><li>Good coordination and follow-up skills.</li><li>Ability to work with different departments and nationalities.</li><li>Problem-solving mindset and willingness to support field operations.</li><li>Time management and attention to detail.</li><li>Professional attitude and teamwork spirit.</li></ul>Working Conditions<ul><li>Based at mining project site.</li><li>May require long working hours, shift work, or rotation schedule.</li><li>Must comply with all site safety, security, and company policies.</li></ul>Reporting To<ul><li>Site Supervisor / Project Coordinator / Site Manager</li></ul>For a mining company, this position can also be titled:<ul><li>Site Administrative Assistant</li><li>Project Assistant</li><li>Operations Assistant</li><li>Site Coordinator Assistant</li></ul>Job Type: Full-timePay: ﷼2,000.00 - ﷼2,500.00 per monthWork Location: In person

Assistant (Mining Project)

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 JOB TITLE
 
 
 
 Assistant Store Manager | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Assistant Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and developing the store teams to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. The Assistant for the Store Managers will manage the operations of the store in their absence and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
 
 
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Lead the team in excellent customer service standards and enable the fulfillment of exceptional customer experiences through a clear understanding of company/brand CX standards, individual customer needs, and an awareness of current trends and competitor
 </li>
 <li>
 Drive the Store team to deliver the highest levels of customer service at all times.
 </li>
 <li>
 Build and maintain professional relationships with support teams, providing regular relevant feedback to Marketing, Buying and Planning.
 </li>
 <li>
 Drive sales and take initiative to increase sales and business improvement through keen awareness of set KPI targets.
 </li>
 <li>
 Manage and implement all sales promotions and brand activities, providing communication to the relevant support teams to ensure maximization of sale.
 </li>
 <li>
 Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments.
 </li>
 <li>
 Ensure smooth store operations in the absence of the store manager, dealing with any potential disruptions to the business in a timely manner.
 </li>
 <li>
 Implement, manage and maintain compliance to Company policies and guidelines to minimize stock loss and damage.
 </li>
 </ul>
 
 
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Diploma - High school certificate
 </li>
 <li>
 Qualification in Retail related field is an added advantage
 </li>
 <li>
 Minimum 4-5 years&rsquo; industry experience
 </li>
 <li>
 Management skills
 </li>
 </ul>
 
 
 
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Assistant Store Manager

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Assistant Store Manager | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 Assistant Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and developing the store teams to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. The Deputy for the Store Managers will manage the operations of the store in their absence and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
 
 
 
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Lead the team in excellent customer service standards and enable the fulfillment of exceptional customer experiences through a clear understanding of company/brand CX standards, individual customer needs, and an awareness of current trends and competitor
 </li>
 <li>
 Drive the Store team to deliver the highest levels of customer service at all times.
 </li>
 <li>
 Build and maintain professional relationships with support teams, providing regular relevant feedback to Marketing, Buying and Planning.
 </li>
 <li>
 Drive sales and take initiative to increase sales and business improvement through keen awareness of set KPI targets.
 </li>
 <li>
 Manage and implement all sales promotions and brand activities, providing communication to the relevant support teams to ensure maximization of sale.
 </li>
 <li>
 Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments.
 </li>
 <li>
 Ensure smooth store operations in the absence of the store manager, dealing with any potential disruptions to the business in a timely manner.
 </li>
 <li>
 Implement, manage and maintain compliance to Company policies and guidelines to minimize stock loss and damage.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Diploma - High school certificate
 </li>
 <li>
 Qualification in Retail related field is an added advantage
 </li>
 <li>
 Minimum 4-5 years&rsquo; industry experience
 </li>
 <li>
 Management skills
 </li>
 </ul>
 
 
 
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Assistant Store Manager - lululemon

EjadTech - إيجاد التقنية

<div>
 
 
 Job Purpose
 
 
 
 Lead and develop the organization&rsquo;s talent acquisition and workforce management function to ensure the attraction of high-caliber talent and maintain organizational workforce readiness. This role is responsible for developing effective talent acquisition strategies, workforce planning, analyzing organizational staffing needs, managing recruitment budgets, evaluating employee capabilities and performance, and strengthening professional partnerships to support the company&rsquo;s strategic objectives and growth plans.
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 1. Strategic Workforce Planning &amp; Talent Acquisition
 
 
 
 * Develop and implement talent acquisition strategies aligned with the company&rsquo;s strategic and operational objectives.
 
 
 * Lead workforce planning initiatives and analyze current and future staffing requirements in coordination with executive management and business units.
 
 
 * Analyze market trends and competitor practices to develop innovative recruitment solutions that enhance the company&rsquo;s competitive positioning.
 
 
 * Build proactive talent pipelines for critical and hard-to-fill positions.
 
 
 * Develop employer branding initiatives to strengthen the company&rsquo;s reputation as an employer of choice.
 
 
 
 
 
 
 2. Recruitment &amp; Talent Acquisition Operations
 
 
 
 * Oversee the full recruitment lifecycle from manpower request initiation through onboarding and joining.
 
 
 * Ensure the implementation of best practices and professional standards across sourcing, assessment, selection, and hiring processes.
 
 
 * Develop and enhance recruitment policies and procedures to improve operational efficiency and quality of hires.
 
 
 * Monitor the effectiveness of recruitment channels, agencies, and vendors while evaluating return on investment.
 
 
 * Lead candidate negotiation processes and manage job offers to ensure alignment between talent quality and budget considerations.
 
 
 
 
 
 
 3. Talent Evaluation, Performance Analysis &amp; Workforce Assessment
 
 
 
 * Lead employee capability and performance evaluation processes in coordination with various departments.
 
 
 * Analyze organizational structures and performance levels to identify workforce gaps and future staffing requirements.
 
 
 * Assess the effectiveness of existing employees and their alignment with business objectives and role expectations.
 
 
 * Evaluate vacancies and critical positions to identify needs related to replacement, succession planning, restructuring, or workforce optimization.
 
 
 * Provide strategic recommendations to executive management regarding talent retention, workforce development, and targeted replacement hiring when required.
 
 
 * Contribute to succession planning initiatives and identify high-potential talent to ensure business continuity and organizational sustainability.
 
 
 * Prepare analytical reports covering workforce readiness, performance indicators, talent retention risks, and future hiring needs.
 
 
 
 
 
 
 4. Budget Management &amp; Reporting
 
 
 
 * Develop and manage recruitment and talent acquisition budgets while ensuring cost optimization and efficient resource utilization.
 
 
 * Analyze recruitment and workforce KPIs and provide improvement recommendations to senior management.
 
 
 * Prepare executive and operational reports on recruitment progress, hiring efficiency, and achievement of workforce targets.
 
 
 
 
 
 
 5. Professional Partnerships &amp; Stakeholder Management
 
 
 
 * Build and manage strategic relationships with recruitment firms, educational institutions, consulting firms, and professional platforms.
 
 
 * Represent the company at recruitment events, career fairs, and talent acquisition initiatives.
 
 
 * Strengthen internal collaboration with executive leadership and department heads to ensure accurate understanding of operational and strategic workforce needs.
 
 
 
 
 
 
 6. Leadership &amp; Team Management
 
 
 
 * Lead, mentor, and develop the talent acquisition team to enhance operational and professional capabilities.
 
 
 * Promote a culture of performance excellence, accountability, quality, and efficiency.
 
 
 * Oversee task allocation, execution of departmental plans, and achievement of functional objectives.
 
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 * Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field; Master&rsquo;s degree is preferred.
 
 
 * Minimum of 8 years of experience in talent acquisition and recruitment, including leadership experience.
 
 
 * Strong expertise in workforce planning, talent acquisition strategies, and talent management.
 
 
 * Experience in employee capability assessment, performance analysis, and workforce planning.
 
 
 * Experience managing recruitment budgets and workforce-related KPIs.
 
 
 * Previous experience within technology companies, consulting firms, telecommunications companies, or fast-paced environments is highly preferred.
 
 
 * Advanced knowledge of HR systems and Applicant Tracking Systems (ATS).
 
 
 
 
 
 
 Required Skills
 
 
 
 * Strategic thinking and advanced analytical capabilities.
 
 
 * Strong leadership and people management skills.
 
 
 * Decision-making and executive recommendation capabilities.
 
 
 * Excellent communication, negotiation, and presentation skills.
 
 
 * Strong stakeholder and partnership management abilities.
 
 
 * Advanced reporting, analytics, and data interpretation skills.
 
 
 * Deep understanding of labor market trends and talent acquisition best practices.
 
</div>

Talent Acquisition Manager

Explore 3447+ Workforce management assistant in Saudi Arabia this May. Find roles across top companies and apply now to boost your career.

3447 workforce management assistant jobs In Saudi Arabia

Workforce Management Assistant

Workforce Management Assistant

Workforce Management Assistant Manager

Assistant (Mining Project)

Assistant Store Manager

Assistant Store Manager - lululemon

Talent Acquisition Manager