27 وظيفة Application Support Team Lead في Atlanta United States

Description

We are seeking a Team Lead, Cloud to provide technical leadership for a multi-tenant enterprise software product team building and operating high-quality .NET applications. This role is responsible for guiding the delivery lifecycle from requirements analysis through deployment and production support, while driving engineering excellence, collaboration, and continuous improvement. Building on hands-on expertise in .NET and AWS, the Team Lead will own the technical quality of the team's work architecture, design, code review, CI/CD, and security - and partner with internal stakeholders and Infor application teams across onshore and offshore locations to translate business requirements into scalable, actionable technical plans. The lead will manage a team of engineers by allocating workload, conducting performance reviews, and participating in hiring, while driving the adoption of AI and automation to increase productivity and reduce support overhead. This leadership is key to delivering the provisioning, database-migration, configuration-management, and self-service capabilities. This position offers a potential growth path into a Development Manager role for individuals interested in expanding their leadership responsibilities.

A Typical Day in the Life Includes:

• Lead end-to-end delivery of software solutions from requirements analysis through deployment and production support, owning realistic estimates and proactively communicating risks to committed timelines.
• Provide technical direction and hands-on guidance to engineers, serving as the primary point of contact for architecture, design, and codebase decisions.
• Conduct thorough code reviews and enforce quality, security, and performance standards before changes are promoted.
• Ensure technical designs are complete, scalable, and developer-ready, incorporating lessons learned to prevent recurring issues.
• Partner with stakeholders to translate business requirements into actionable technical solutions that align with business needs and existing implementations.
• Coordinate development and QA efforts across distributed teams, ensuring clear communication, documented decisions, and adherence to established processes.
• Mentor engineers through coaching, knowledge sharing, professional development support, and the adoption of AI and automation to improve productivity and operational efficiency.

Basic Qualifications:

• Experience leading software development initiatives or technical teams in an enterprise environment.
• Experience gathering, analyzing, and translating business requirements into technical solutions.
• Experience conducting code reviews and promoting software engineering best practices.
• Ability to communicate clearly and collaborate effectively with technical and non-technical stakeholders.
• Experience working with cloud-based applications and modern software development practices.
• Ability to coordinate work across multiple teams, functions, and time zones, including offshore teams.
• Demonstrated technical judgment across code reviews, design reviews, root cause analyses, and stakeholder discussions.

Preferred Qualifications:

• Experience with AWS or similar cloud platforms.
• Experience supporting multi-tenant SaaS or enterprise software products.
• Knowledge of CI/CD pipelines and automated deployment practices.
• Experience with .NET technologies and application development.
• Experience with SQL and relational databases, including database provisioning or migration activities.
• Experience coordinating QA activities, including automation, load, scalability, and security testing.
• Familiarity with software development lifecycle methodologies, governance practices, and people leadership responsibilities.

About Infor

About Infor

Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

For more information visit www.infor.com

About Infor

Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

For more information visit www.infor.com

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.

We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.

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