83 وظيفة Customer Care Manager في Riyadh Saudi Arabia

About Mozn

MOZN is a leading Enterprise AI company enabling organizations to make informed decisions in two critical domains: Financial Crime Prevention and Enterprise Knowledge Intelligence.

We’re a diverse, collaborative team of innovators united by a shared purpose: to build AI that delivers tangible business value, builds trust, and empowers people and organizations with augmented intelligence. Our culture is built on the relentless pursuit of excellence and meaningful impact.

If you’re passionate about working alongside exceptional talent on world-class AI, and you want the autonomy and runway to do the best work of your career, join us in shaping the future of intelligent enterprises.

About the role

We are seeking a high-performance Engineering Manager to lead a dedicated team of Engineers building and scaling Focal, with a strong focus on innovation, reliability, and delivering impactful solutions for our customers.

What you'll do

As a Software Engineering Manager, your daily workload might include:

• Manage and mentor a team of engineers to design, develop and maintain product features.
• Ensure the code and design quality are against the industry’s best practices and highest standards.
• Coach and mentor team members on high-level design, architecture, effort sizing, and testing practices.
• Give engineers feedback on their day-to-day job performance.
• Steer the engineers’ individual learning and development plans.
• Initiate hiring and the allocation of any resources needed to support the team.
• Removing impediments or guiding the team to remove impediments.
• Oversee the implementation of the software development process.

Qualifications

Our target profile is candidates with...

• BS/MS from a top school in Computer Science or any related field.
• 10 years of software engineering experience, preferably in SaaS or large-scale distributed applications.
• Previous team leadership experience.
• Solid communication skills and the ability to convey technical solutions to the end-user and the engineering team.
  Ability to briefly explain sophisticated issues in systems and processes.
• Solid experience of multiple programming languages with a demonstrated drive to learn and progress in the technical skill and nuanced art of development.
• Proficient understanding of system design and distributed computing principles.
  Experience with SQL and NoSQL databases, such as HBase, Cassandra, and MongoDB.
• Solid understanding of the Scrum agile framework and other software development processes.

Benefits

• You will be at the forefront of an exciting time for the Middle East, joining a high-growth rocket-ship in an exciting space.
• You will be given a lot of responsibility and trust. We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.
• The fundamentals will be taken care of: competitive compensation, top-tier health insurance, and an enabling culture so that you can focus on what you do best
• You will enjoy a fun and dynamic workplace working alongside some of the greatest minds in AI.
• We believe strength lies in difference, embracing all for who they are and empowered to be the best version of themselves.