sales manager Jobs in Riyadh Saudi Arabia

sales manager

account manager Jobs in Riyadh Saudi Arabia

account manager

customer success manager Jobs in Riyadh Saudi Arabia

customer success manager

customer experience specialist Jobs in Riyadh Saudi Arabia

customer experience specialist

commercial manager Jobs in Riyadh Saudi Arabia

commercial manager

customer care manager

Ethra Human Resources

We are seeking a highly motivated Customer Care & Complaints Manager to lead our support operations and ensure exceptional customer experience. The ideal candidate will manage a team handling customer inquiries and complaints, with a focus on quality, responsiveness, and compliance with SAMA regulations. This role requires prior experience in fintech or banking, strong communication skills, and hands on familiarity with CRM tools like Zendesk or ZohoDesk. The candidate will be responsible for setting service standards, improving internal processes, and reporting key KPIs. Responsibilities <ul> <li>Build and optimize customer service policies and procedures</li> <li>Handle escalated complaints and ensure timely resolutions</li> <li>Ensure compliance with SAMA complaint handling regulations</li> <li>Track KPIs like CSAT, resolution time, and SLA compliance</li> <li>Collaborate with technical, product, and legal teams on service improvement</li> <li>Maintain customer feedback loops and suggest enhancements</li> <li>Prepare regular reports and present findings to senior management</li> </ul> Requirements <ul> <li>Experience: 3-5 years in customer service management</li> <li>Preferred Industry: Fintech / Banking / Lending / Regulated Services</li> <li>Language: Arabic (Fluent), English (Good)</li> <li>Tools: CRM, Helpdesk Platforms (Zendesk, ZohoDesk, etc.)</li> <li>Education: Bachelor's Degree (Business, IT, or related field)</li> </ul>

Customer Care Manager

Boehringer Ingelheim

<div>The Opportunity
We are looking for a Medical Representative based in Riyadh. This position will be reporting to the Regional Sales Manager. 
Purpose :
Promote of BI products to Health Care professionals ensuring their appropriate use and adherence to local regulatory and pharma code requirements by
 <ul><li>Defining &amp; executing sales account plans, based on the local activity/expert engagement plan
 </li></ul><ul><li>Being accountable for maximizing the number of appropriate patients that receive Boehringer Ingelheims products by creating added value to the key stakeholders 
</li></ul>Responsibility :
Promote BI products, with adherence to local regulatory and pharma code requirements. If applicable, handle and distribute product samples in accordance to current Good Distribution Practices, applicable laws and regulations.
Achieve sales &amp; market share objectives by maximizing the number of appropriate patients that receive Boehringer Ingelheim products
Define and execute flawless aligned sales account plans, based on the local activity/expert engagement plan, e.g.
<ul><li>Analysing and profiling customers
</li></ul><ul><li>Developing, creating, managing, executing and following up integrated customer plans
</li></ul><ul><li>Implementing customer engagement model, according to the adoption ladder and brand strategy
</li></ul>Orchestrate a customer centric engagement through collaboration by cross-functional and external stakeholders, e.g.
<ul><li>Integrated Customer Engagement
</li></ul><ul><li>Managing all customers/stakeholders interactions: Face-to-face, Digital, Congresses and CME
</li></ul><ul><li>Using DDA&rsquo;s and/or other approved and scientifical materials as basis for Health Care Professional&rsquo;s discussions
</li></ul><ul><li>Feeding back market info (e.g. competitive intelligence, own products, campaign, messaging to Brand Teams) 
</li></ul>Educational background:
Bachelor in pharma 
Required skills:
<ul><li>Entrepreneurship
</li><li>Effective Communication
</li><li>Analytical skills and planning
</li><li>Influencing skills
</li><li>Agility
</li><li>Accountability
</li><li>Negotiation
</li>Business Acumen 
<li>
</li></ul>What&rsquo;s Next?
We are looking forward to receiving your application! We will then have a look at your profile. If we see a match, we will invite you for a screening interview. 
Screening:
In order to comply with applicable export control laws, Boehringer Ingelheim periodically screens business relations (including job applicants) against sanctioned party lists (&ldquo;SPL&rdquo;). These checks may be performed by Boehringer Ingelheim or by any of its Affiliates. You acknowledge that Boehringer Ingelheim and/or its Affiliates will screen you against SPL and that for this purpose your personal data may be processed in relevant databases, including databases of third-party vendors that perform SPL screening for or on behalf of Boehringer Ingelheim or its Affiliates which may be located or accessible outside the EU. Boehringer Ingelheim is committed to ensuring an adequate level of protection</div>

Medical Representative_Riyadh

Sscegypt

Our client is looking for Client Care Manager who can serves as a leader within the Client Care Team, ensuring exceptional service and support for clients. This role is responsible for managing client inquiries, resolving issues, and enhancing the overall client experience while maintaining compliance with regulatory standards set by the Capital Market Authority. The Manager will also mentor team members and drive process improvements.KEY RESPONSIBILITIESKey Accountabilities1. Client Interaction Management<ul><li>Lead & manage client calls, ensuring prompt and accurate responses to inquiries and concerns.</li><li>Facilitate clear and open lines of communication between clients and the company, ensuring that all inquiries and concerns are addressed promptly and accurately.</li><li>Implement a structured process for managing escalated client issues, ensuring timely resolutions while maintaining a high level of client satisfaction and trust.</li></ul>2. Client Accounts Management Responsibilities<ul><li>Lead collaboration efforts with Relationship Managers (RMs) to ensure accurate and timely account openings, overseeing the collection and verification of all necessary documentation.</li><li>Enforce & establish a comprehensive checklist of required documentation for account openings, ensuring all necessary forms are completed and signed.</li><li>Conduct thorough reviews of client documents to verify authenticity and ensure compliance with regulatory standards, including identification, proof of address, and financial disclosures.</li><li>Maintain organized records of all client documentation, ensuring easy retrieval for audits and compliance checks, thereby upholding the integrity of client data.</li><li>Conduct comprehensive training sessions for junior staff on documentation requirements and account opening procedures, fostering a culture of continuous improvement and compliance within the team.</li></ul>3. Due Diligence and Compliance<ul><li>Supervise the efforts of Client care team and Relationship Managers (RMs) in conducting comprehensive due diligence searches in accordance with "Know Your Client" (KYC) policies, ensuring thorough and accurate client assessments.</li><li>Provide training and support to team members on compliance standards and KYC policies, reinforcing the importance of due diligence in client account management.</li><li>Ensure compliance with regulatory requirements and internal standards in all client interactions.</li><li>Stay updated on regulatory changes and industry best practices to adapt documentation requirements as necessary, ensuring ongoing compliance with the Capital Market Authority.</li></ul>4. Process Improvement<ul><li>Analyze current client account management processes to identify inefficiencies and areas for enhancement, ensuring optimal workflow and client satisfaction.</li><li>Develop and implement best practices and standardized procedures for account openings and documentation, promoting consistency and efficiency within the team.</li><li>Develop and implement best practices and standardized procedures for account openings and documentation, promoting consistency and efficiency within the team.</li><li>Conduct training sessions for team members on updated processes and procedures, ensuring that all staff are equipped with the necessary knowledge and skills to adapt to changes effectively.</li><li>Collaborate with other departments to streamline inter-departmental processes, enhancing overall efficiency and service delivery for clients.</li></ul>5. Information Security Obligations<ul><li>Comply with the corporate information security policies & procedures relevant to the role.</li><li>Preserve the:</li></ul>o Confidentiality of information by promising that data should only be accessed by authorized people.o Integrity of the information by safeguarding the accuracy and completeness of information and processing methods.o Availability of information, by ensuring that users under their control have access to information and associated assets when required.<ul><li>Protect organizational assets (information, software, hardware) against compromise.</li><li>Comply with Data Protection and Intellectual Property Rights legislation valid in KSA.</li></ul>JOB SPECIFICATIONQUALIFICATION<ul><li>Bachelor's degree in finance, Business Administration, Economics, or a related field.</li></ul>CERTIFICATION<ul><li>CME-1 Certification is required.</li></ul>EXPERIENCE<ul><li>Minimum of 8 years of experience in client care, customer service, or related roles, preferably within the financial services industry.</li><li>Proven track record in managing complex client relationships and resolving issues effectively</li><li>In-depth understanding of the regulatory landscape in Saudi Arabia, including compliance with CMA regulations.</li></ul>COMPETENCIES<ul><li>Exceptional Customer Service Skills</li><li>Strong Problem-Solving and Decision-Making Abilities.</li><li>Excellent Communication and Interpersonal Skills.</li><li>Attention to Detail and Quality Focus.</li><li>Ability to Multi-task in a Fast-Paced Environment.</li></ul><ul><li>Excellent command of Spoken and Written English Language.</li></ul>INTERNAL & EXTERNAL COMMUNICATION<ul><li>Regular interaction with RMs, Head of Business Development, and other departments to ensure cohesive client service.</li></ul>Important Note:<ul><li>The above is a partial list of duties; you may be expected to perform different tasks as necessary, suiting the business need to meet the overall business objectives.</li><li>The KPIs will be followed post acceptance.</li></ul>

Clients Care Manager

Brau

BRAU is a premier brow, lash, semi-permanent makeup, and face studio dedicated to blending art with beauty. As pioneers in the industry, we offer specialized treatments curated from world-class beauty innovations, customized for individual needs. Our diverse team of experts brings unparalleled insight and skill to deliver exceptional results. With a focus on technical and clinical excellence, we strive to set the highest standards in the beauty industry.Role DescriptionThe Assistant Manager will support the Store Manager in Riyadh in overseeing the daily operations, client experience, and performance of the salon to ensure service excellence, team productivity, and meeting sales targets. This role is responsible for maintaining the Brau&rsquo;s standards of quality, hygiene, and customer care while leading, motivating, and developing the team to deliver an exceptional client journey.Responsibilities<ul><li>Welcome customers and guide them through the Brau journey.</li><li>Check clients in/out, process payments, and complete daily financial reconciliation.</li><li>Host clients, anticipate needs, and ensure a high-quality experience.</li><li>Review daily schedules, update customer profiles, and manage studio bookings.</li><li>Handle complaints professionally and resolve issues promptly.</li><li>Explain services, provide materials, and support clients with consultation forms.</li><li>Recommend services and retail products using approved Brau language.</li><li>Maintain accurate customer records and support required audits.</li><li>Follow up with late or post-appointment clients when needed.</li><li>Assist with team rosters, vacations, and schedule management.</li><li>Manage inventory to ensure adequate retail and professional stock.</li><li>Address maintenance issues promptly and update government documentation.</li><li>Ensure SOPs and the Brau client journey are followed by all team members.</li><li>Support front-of-house operations when required.</li><li>Resolve client issues and ensure daily financials are accurate.</li><li>Work toward store sales targets and KPIs.</li><li>Lead daily sales briefings and communicate targets to the team.</li><li>Review daily summaries and weekly sales reports; create action plans.</li><li>Upsell treatments, retail products, and packages to drive revenue.</li></ul>Requirements<ul><li>Native Arabic speaker</li><li>Minimum 2 years&rsquo; experience in managerial or senior front of house role&mdash;ideally within the beauty, spa, or hospitality sectors</li><li>Strong leadership and people management skills</li><li>Sales driven with strong business acumen and attention to detail</li><li>Proficient in salon software and report tools</li><li>Flexibility on working days and shifts</li><li>Knowledge of salon services, products, and professional standards</li></ul>If you have a passion for delivering exceptional customer service and want to be part of a fast-growing beauty company, we&rsquo;d love to hear from you!Job Type: Full-timePay: &#65020;11,000.00 - &#65020;15,000.00 per monthApplication Question(s):<ul><li>Are you a native Arabic speaker?</li></ul>

Assistant Salon Manager

Almajdouie

Summary: An e-commerce manager will be responsible for overseeing daily operations, including product selection, inventory management, and customer service. Quality control and efficient logistics processes will be ensured to achieve high customer satisfaction levels. Strong organizational skills and previous experience in e-commerce management are required for this role. Summary: An E-commerce Business Growth Manager will be responsible for expanding Voucherek's vendor network and ensuring ongoing support and measurable results. Strong relationship management skills will be utilized to coordinate campaigns and provide performance insights. A background in marketing or business development is essential, along with the ability to analyze data and identify growth opportunities. Summary: An Operations Manager position in Riyadh is available for assisting Chinese companies with business registration in Saudi Arabia. Support will be provided for establishment processes and external activities. Fluency in Arabic and English is required, alongside strong communication skills for effective collaboration. Summary: We seek a highly skilled Senior Operations Manager to enhance efficiency and drive strategic initiatives in the fashion sector. This role requires a deep understanding of retail operations and a proactive approach to leadership. You will oversee daily operations and ensure alignment with organizational goals while fostering a culture of excellence. Excellent communication and analytical skills are essential for managing teams and improving operational performance. Summary: We seek a skilled Operations Manager to oversee our fashion retail recruitment agency in Riyadh. The ideal candidate has strong operations management experience in retail, especially fashion, and the ability to lead a dedicated team. You will enhance service delivery, develop effective operational strategies, and build key client relationships while ensuring compliance with industry standards. Summary: This role involves overseeing daily operational plans and managing teams to ensure contract objectives are met. Responsibilities include monitoring performance indicators, addressing field challenges regularly, and contributing to service quality improvements. The ideal candidate will have strong leadership skills and experience in resource planning and management. Summary: Seeking a results-driven Operations Manager to oversee daily operations at a leading HR Outsourcing agency in Riyadh, Saudi Arabia. This role requires strong leadership and strategic thinking in retail recruitment, focusing on baby care brands. The ideal candidate will enhance operational efficiency, client satisfaction, and team performance by implementing best practices and ensuring compliance with industry standards. Summary: A Senior Manager (Operations) position is available in Riyadh, overseeing a flagship center's performance and ensuring service excellence. Responsibilities include optimizing management, enhancing customer experience, and driving revenue growth. Strong leadership and operational management experience in hospitality or facilities management is required, with a focus on client satisfaction and team development. Summary: An Operations Manager is needed in Riyadh, Saudi Arabia to develop and implement strategies that align with company goals. Responsibilities include overseeing daily operations, conducting market studies, and managing budgets. Strong leadership and analytical skills are required for this role, which demands a Bachelor's degree in Business Administration or a related field and at least 8 years of experience in operations management. Summary: A proactive Operations Manager is needed in Riyadh to oversee daily operations and enhance business processes. The ideal candidate will have experience in e-commerce management, strong organizational skills, and effective collaboration abilities. Responsibilities include managing supply chain operations, maintaining communication with stakeholders, and ensuring compliance with industry standards. Proficiency in MS Office, excellent communication skills, and experience with online stores are essential. Summary: Drive business growth as a Freight Forward Operations Manager in Riyadh, Saudi Arabia, where you will lead business development, pricing strategies, and operational excellence. Your role ensures the seamless execution of shipments while fostering client relationships and managing a high performing team. Ideal candidates possess strong leadership, negotiation skills, and extensive experience in freight forwarding and logistics. Summary: The Service Desk Operations Manager role involves overseeing the IT service desk operations to ensure effective management of support requests and customer service. A Bachelor's or Master's degree in IT or a related field is required along with 5 10 years of managerial experience in large organizations. Strong knowledge of ITIL principles and exceptional leadership skills are essential for improving user satisfaction and overall performance within the team. Summary: The Customer Success Manager will ensure client satisfaction and enhance customer retention in the technology and telecom sector. This role focuses on building strong client relationships and delivering custom solutions to meet business needs in Riyadh. Candidates should have proven experience in customer facing roles within the technology industry and a solid understanding of cloud computing concepts. Competitive salary and growth opportunities are available within a dynamic environment. Summary: A Pharmaceutical Product Manager position is offered in Riyadh, Saudi Arabia, for a leading company in the industry. Strategic marketing plans for pharmaceutical products will be developed and implemented, while market analysis will be conducted to identify business opportunities. Collaboration with sales and medical teams is required, along with managing promotional activities and ensuring compliance with regulatory guidelines. Summary: Lead the product vision and strategy at Talentera as the Head of Product. Drive innovation and deliver high impact solutions tailored for SMEs and enterprises in the MENA region. Collaborate with cross functional teams to ensure alignment with business objectives and enhance customer satisfaction. Bring your expertise in scaling SaaS products and your leadership skills to inspire a high performing team. Summary: Seeking a Marketing Manager with expertise in contracting, aluminum, or consulting. The ideal candidate will oversee the development and execution of marketing strategies, enhance brand visibility, and analyze market trends and competitors. Responsibilities include attracting clients and supporting the sales team to achieve targets. Summary: A marketing manager position is available in Riyadh, Saudi Arabia to lead and execute strategic marketing initiatives that enhance brand image and drive sustainable growth. Responsibilities include developing annual marketing plans, managing campaigns, overseeing marketing teams, and analyzing performance metrics to optimize ROI. Strong expertise in digital marketing and excellent communication skills in Arabic and English are required. Summary: A Marketing Manager position is offered by Arab Peninsula Trading Company in Riyadh, Saudi Arabia. Responsibilities include developing comprehensive marketing strategies aligned with business objectives, executing marketing campaigns from start to finish, and conducting market research to identify opportunities. Strong analytical skills and experience in managing marketing budgets are essential. Summary: Seeking a Marketing Manager with over 5 years of experience in the field. This role involves building a strong team, developing comprehensive marketing strategies, and leading initiatives to drive brand growth. Summary: Exciting opportunity for a Marketing Manager to oversee e commerce operations in Riyadh, Saudi Arabia. Drive sales growth by managing marketplace activities, promotions, and product marketing strategies. Collaborate with cross functional teams to define go to market strategies while building long term relationships with partners. Ideal candidates possess strong analytical skills, proven e commerce management experience, and excellent leadership abilities. Summary: Exciting opportunity for a Marketing Manager in Riyadh's real estate sector. Drive marketing strategies, manage digital campaigns, and cultivate B2B relationships in a vibrant market. Ideal candidates possess real estate experience and a passion for innovative marketing. Showcase your skills in project launches, lead generation, and market analysis, and make a significant impact in a leading international firm. Summary: A Marketing Manager is sought to lead and execute strategies that enhance brand visibility and sales growth in the Food & Beverage sector. Strong background in digital and offline marketing channels is required. Responsibilities include developing marketing strategies, conducting market analysis, and managing content creation. A minimum of 5 years experience in marketing, preferably in the restaurant sector, is preferred. Summary: Lead marketing initiatives as the Marketing Head for our Retail Fashion division in Riyadh. Drive brand awareness and customer engagement through strategic planning and innovative campaigns. Oversee a dynamic team, collaborate with cross functional departments, and analyze market trends to optimize our marketing efforts. Your creativity and analytical skills will shape our brand's presence in the competitive retail fashion market. Summary: A Marketing Manager is needed for a startup in Riyadh . click apply for full job details

Ecommerce Manager Jobs in Riyadh

Create a job alert for similar positionsSummary: An Operations Manager position in Riyadh is available for assisting Chinese companies with business registration in Saudi Arabia. Support will be provided for establishment processes and external activities. Fluency in Arabic and English is required, alongside strong communication skills for effective collaboration.Summary: We seek a highly skilled Senior Operations Manager to enhance efficiency and drive strategic initiatives in the fashion sector. This role requires a deep understanding of retail operations and a proactive approach to leadership. You will oversee daily operations and ensure alignment with organizational goals while fostering a culture of excellence. Excellent communication and analytical skills are essential for managing teams and improving operational performance.Summary: We seek a skilled Operations Manager to oversee our fashion retail recruitment agency in Riyadh. The ideal candidate has strong operations management experience in retail, especially fashion, and the ability to lead a dedicated team. You will enhance service delivery, develop effective operational strategies, and build key client relationships while ensuring compliance with industry standards.Summary: This role involves overseeing daily operational plans and managing teams to ensure contract objectives are met. Responsibilities include monitoring performance indicators, addressing field challenges regularly, and contributing to service quality improvements. The ideal candidate will have strong leadership skills and experience in resource planning and management.Summary: Seeking a results-driven Operations Manager to oversee daily operations at a leading HR Outsourcing agency in Riyadh, Saudi Arabia. This role requires strong leadership and strategic thinking in retail recruitment, focusing on baby care brands. The ideal candidate will enhance operational efficiency, client satisfaction, and team performance by implementing best practices and ensuring compliance with industry standards.Summary: A Senior Manager (Operations) position is available in Riyadh, overseeing a flagship center's performance and ensuring service excellence. Responsibilities include optimizing management, enhancing customer experience, and driving revenue growth. Strong leadership and operational management experience in hospitality or facilities management is required, with a focus on client satisfaction and team development.Summary: An Operations Manager is needed in Riyadh, Saudi Arabia to develop and implement strategies that align with company goals. Responsibilities include overseeing daily operations, conducting market studies, and managing budgets. Strong leadership and analytical skills are required for this role, which demands a Bachelor's degree in Business Administration or a related field and at least 8 years of experience in operations management.Summary: A proactive Operations Manager is needed in Riyadh to oversee daily operations and enhance business processes. The ideal candidate will have experience in e-commerce management, strong organizational skills, and effective collaboration abilities. Responsibilities include managing supply chain operations, maintaining communication with stakeholders, and ensuring compliance with industry standards. Proficiency in MS Office, excellent communication skills, and experience with online stores are essential.Summary: Drive business growth as a Freight Forward Operations Manager in Riyadh, Saudi Arabia, where you will lead business development, pricing strategies, and operational excellence. Your role ensures the seamless execution of shipments while fostering client relationships and managing a high-performing team. Ideal candidates possess strong leadership, negotiation skills, and extensive experience in freight forwarding and logistics.Summary: The Service Desk Operations Manager role involves overseeing the IT service desk operations to ensure effective management of support requests and customer service. A Bachelor's or Master's degree in IT or a related field is required along with 5-10 years of managerial experience in large organizations. Strong knowledge of ITIL principles and exceptional leadership skills are essential for improving user satisfaction and overall performance within the team.Summary: A Senior Manager, Production - CPU position is available in Riyadh, Saudi Arabia. Responsibilities include overseeing CPU production activities, ensuring adherence to quality standards, and optimizing resource utilization to achieve company goals. Strong leadership and communication skills are essential for managing staff and maintaining operational efficiency.Summary: An experienced HSE Manager is needed in Riyadh, Saudi Arabia, with at least 5 years of HSE management experience. Responsibilities include implementing health, safety, and environmental policies, conducting audits, and overseeing training programs. The ideal candidate will possess strong communication skills, a relevant degree, and fluency in English and Arabic.Summary: Seeking a strategic leader to oversee business operations across APJMEA, driving growth, sales performance, and operational excellence. This role involves collaborating with regional executives, leading high-impact teams, optimizing sales analytics, and ensuring process innovation. Candidates should have experience with enterprise software, strong analytical skills, and proven cross-region management abilities to support scalable success and regional alignment.Summary: Manage operations within a high-end community in Riyadh, ensuring facilities, services, and resident engagement meet quality standards. Oversee maintenance, security, and community activities, develop procedures, handle residents' inquiries, and control budgets to enhance the overall living experience. Candidate should have a background in property or community management, strong leadership skills, and a customer-focused approach to deliver exceptional service.Summary: Seeking an Area Manager in Riyadh to oversee operations, promote safety, analyze performance, and lead team efforts in a fast-paced logistics environment. This role involves managing daily tasks, implementing process improvements, and collaborating with cross-functional teams to meet customer demands. Candidates should have experience in warehouse logistics, data analysis, and excellent communication skills, with flexibility to work various shifts including nights and weekends.Summary: We are seeking a Senior Manager in Operations Planning & Support to oversee strategic operations and improve process efficiency. The role involves coordinating cross-functional teams, analyzing operational data, and implementing support strategies to enhance overall performance. Candidates should have proven leadership skills, extensive experience in operations management, and strong analytical abilities to drive continuous improvements.Summary: An Operations Manager position is available in Riyadh, Saudi Arabia, focusing on streamlining logistics for heavy trucks and expanding Naqla's fleet. Responsibilities include overseeing daily trucking activities, designing workflows, managing vendor contracts, and ensuring service standards are met. Experience in Saudi logistics, fleet management, and vendor negotiations is essential for success. The role aims to improve operational efficiency, reduce turnaround times, and support company growth.Company Description Jobs for Humanity is partnering with CSK to build an inclusive and just employment ecosystem. Therefore, we prioritize Summary: Seeking a Head of Operations in Riyadh to oversee the end-to-end performance of school programs in Saudi Arabia. This role involves managing daily operations, leading cross-functional teams, designing scalable processes, and ensuring seamless delivery of educational initiatives. The ideal candidate has extensive experience in strategic operations, project management, and team leadership within educational or high-complexity environments. Bring your expertise to shape the future of education in the region.Summary: Seeking an Operations Manager for Autos in Riyadh to oversee and optimize all aspects of automotive operations, including dealerships, logistics, and customer service. The role involves developing scalable strategies, monitoring KPIs, and leading a high-performing team to enhance efficiency and customer satisfaction. Ideal candidates will have over 5 years of experience in operations, strong leadership skills, and a deep understanding of supply chain and automotive processes.

Mining Manager Jobs in Riyadh

Grundfos Pumps

<div><div>What is the job about?</div><div> 
</div><div>The Service Field Engineer Is responsible for the execution of the repair and maintenance work as agreed with the customer. 
He/she is responsible for customer satisfaction in the assigned market, is technical accountable and works -independently or together with ASP to address customer requests in an efficient and professional manner</div><div> 
</div><div>Main responsibilities:</div><div> 
</div><ul><li>Makes a risk assessment for every task.</li><li>Reports matters related to Safety, Health and Environment.</li><li>Disassembles, inspects, trouble-shoots, repair and replace parts, reassemble pumps, pump systems and accessories in a field service.</li><li>Advises the customer about shortcomings in the total system, which can prevent problems and offers a solution to these problems.</li><li>Assists his/her manager by identifying and providing solutions for service and warranty matters, depending on the complexity of the issues, special consultation with technical support may be required.</li><li>Prepares clear and complete service reports and ensures that these are submitted on time (warranty claims, working hours FAS etc;)</li><li>Registers the identified product quality issues in the systems.</li><li>Assists in project execution &ndash; installation support, commissioning etc..</li><li>Executes the agreed maintenance services and SLA for service agreements;</li><li>Provides feedback of relevant information to the respective stakeholders (sales and service sales PUs, operations etc.. Including identified leads.</li><li>Prepares inputs for quoting out-of-warranty repairs.</li><li>Collects installed base information.</li><li>Continues learning and development to build up hands-on service capability.</li><li>Masters the use of service tools and equipment.</li><li>Reports matters related to Safety, Health and Environment.</li><li>Lives in Grundfos&rsquo;s core values, takes responsibility for own actions and takes care of colleagues, partners and customers.</li></ul> 
<div></div><div>Your Background:</div><div> 
</div><ul><li>Technical education knowledge of electrical/mechanical engineering</li><li>
2 years of work experience in the industry or comparable environment</li><li>
Experience with pump technology</li><li>
SAP experience preferred</li><li>
Ability to participate in work with processes or projects within the service environment</li></ul><div>
Do you want to learn more?
</div><div>This position is based in Saudi Arabia. If this sounds appealing to you, please upload your CV/resume and cover letter today via our Careers portal.</div><div></div><div> 
If you want to dig deeper into the Grundfos universe, please visit us on LinkedIn or YouTube and to get to know some of your future colleagues and why they appreciate working at Grundfos, check out Meet our people.</div><div></div><div> 
We look forward to hearing from you.</div></div>

Service Engineer

Explore 1172+ Customer care manager in Riyadh Saudi Arabia this December. Find roles across top companies and apply now to boost your career.