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Keck Medicine of USC

<div>Clinical Research Coordinator (eRegulatory Implementation Lead)
University of Southern California (USC)
Founded in 1880, the University of Southern California (USC) is one of the world's leading private research universities and the largest private employer in the City of Los Angeles. As a member of the Trojan Family, you will join a dynamic community of faculty, staff, students, and researchers dedicated to advancing knowledge, innovation, and excellence in education, research, and patient care.
Position Summary
The Department is seeking an experienced and highly motivated Clinical Research Regulatory Specialist to support both clinical trial operations and the implementation of a transformative electronic regulatory (eRegulatory) platform. Reporting to the Assistant Director of Clinical Research Operations , this individual will serve as the primary liaison between research teams, institutional leadership, and technology partners in the development, implementation, and optimization of the electronic Investigator Site File (eISF/eBinder) system.
This role offers a unique opportunity to lead digital transformation initiatives while ensuring regulatory compliance, operational excellence, and successful adoption of innovative clinical research technologies. The ideal candidate will combine strong clinical research experience with a passion for process improvement, training, and change management.
Key Responsibilities:
eRegulatory System Implementation and Development
<ul><li>Partner with departmental leadership to support the strategic implementation, configuration, and expansion of the selected eRegulatory platform.
</li><li>Design, map, and validate electronic binder structures, folder hierarchies, and user access permissions in alignment with industry standards and trial reference models.
</li><li>Collaborate with internal stakeholders and system implementation teams to configure workflows that support activities such as remote monitoring, electronic signatures, and eConsent processes.
</li><li>Standardize and centralize commonly used site documentation (e.g., CVs, medical licenses, FDA Form 1572s, training records) to improve efficiency and reduce duplication across studies.
</li><li>Identify opportunities to streamline regulatory processes and enhance operational effectiveness through technology-enabled solutions.
</li></ul>Training, User Support, and Leadership Collaboration
<ul><li>Serve as the departmental eRegulatory Super User and subject matter expert.
</li><li>Assist leadership in developing and maintaining standard operating procedures (SOPs), work instructions, and quick-reference guides related to eRegulatory processes.
</li><li>Provide training and ongoing support to Principal Investigators (PIs), sub-investigators, study coordinators, and research staff on system navigation, electronic signatures, document management, and task workflows.
</li><li>Facilitate onboarding sessions for new users and monitor adoption metrics to identify training needs and continuous improvement opportunities.
</li><li>Act as a resource for troubleshooting system issues and escalating concerns when appropriate.
</li></ul>Clinical Operations and Regulatory Compliance
<ul><li>Support Principal Investigators and study teams with study start-up, maintenance, continuing reviews, and close-out activities within the eRegulatory environment.
</li><li>Manage the electronic filing and maintenance of essential regulatory documents, including IRB approvals, protocol amendments, safety reports, and study correspondence, ensuring inspection readiness and audit-compliant documentation.
</li><li>Serve as a primary point of contact for clinical research associates (CRAs), monitors, and auditors, facilitating remote review of study records and electronic source documentation.
</li><li>Ensure adherence to FDA regulations, ICH-GCP guidelines, institutional policies, and sponsor requirements across all assigned studies.
</li><li>Promote a culture of quality, compliance, and continuous process improvement within the research program.
</li></ul>Minimum Qualifications:
Education
<ul><li>Bachelor's degree in Life Sciences, Health Administration, Public Health, or a related field.
</li><li>Equivalent combinations of education and experience may be considered in lieu of a degree.
</li></ul>Experience
<ul><li>Minimum of three (3) years of experience as a Clinical Research Coordinator, Regulatory Specialist, or related clinical research professional.
</li><li>Experience supporting multiple clinical trials and regulatory requirements in an academic medical center, hospital, or research setting preferred.
</li></ul>Technical Skills
<ul><li>Proficiency with Clinical Trial Management Systems (CTMS), Electronic Data Capture (EDC) systems, and electronic Investigator Site Files (eISF).
</li><li>Experience with Florence eBinders, Complion, or similar eRegulatory platforms strongly preferred.
</li><li>Demonstrated ability to learn and support new technologies and digital workflows.
</li></ul>Knowledge and Competencies
<ul><li>Strong understanding of FDA regulations, ICH-GCP guidelines, and clinical research compliance requirements.
</li><li>Excellent organizational, project management, and problem-solving skills.
</li><li>Exceptional attention to detail and ability to manage multiple priorities in a fast-paced environment.
</li><li>Strong interpersonal and communication skills with the ability to build consensus, influence adoption, and train diverse stakeholder groups.
</li><li>Commitment to delivering high-quality service and advancing operational excellence.
</li></ul>Follows established USC and department policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, including adherence to the workplace Code of Conduct and Compliance Plan.
This position is remote. Work hours and remote days may be subject to change depending on business needs.
The annual range for this position is $75,968.95 - $ 101,364.43 . When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
Minimum Education: Bachelor's degree
 
 
Addtional Education Requirements Combined experience/education as substitute for minimum education
 
Minimum Experience: 2 years
 
Addtional Experience Requirements Combined experience/education as substitute for minimum work experience
 
Minimum Skills: Experience in clinical research compliance, regulatory research and/or operations in the academic or private sector. Experience with submissions to the Institutional Review Board and/or the Federal Drug Administration for Investigational Drugs and Devices (IND/IDE). Knowledgeable of Informational Conference on Harmonization-Good Clinical Practice (ICHGCP), Department of Health and Human Services (DHHS), Office of Human Research Protections (OHRP) and FDA regulations and procedures. Ability to evaluate the risks and benefits of different solutions, and proven problem-solving and decision-making skills to uncover causes of problems. Exemplary organization skills and attention to detail. Proven ability to interpret, analyze, and apply pertinent policies, procedures, regulations, and requirements. Deft interpersonal and diplomatic skills for communicating tactfully with all levels of staff and varied individuals and groups. Demonstrated experience developing communication plans, instructional materials and related content. Experience with office management communication software/tools (e.g., Google suite, Slack, Skype).
 
Preferred Education: Bachelor's degree
 
 
Preferred Experience: 3 years in clinical research compliance, regulatory research and/or operations in the academic or private sector
 
Preferred Skills: Extensive experience in compliance oversight, coordination, monitoring, and/or auditing of clinical research studies and trials. Advanced knowledge of regulations governing human research. 
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu . Inquiries will be treated as confidential to the extent permitted by law.
<ul><li>Notice of Non-discrimination
</li><li>Employment Equity
</li><li>Read USC&rsquo;s Clery Act Annual Security Report
</li><li>USC is a smoke-free environment
</li>Digital Accessibility 
<li>
</li></ul>If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
https://wd5.myworkday.com/usc/d/inst/1$9925/9925$150974.htmld</div>

Clinical Research Regulatory Specialist

University of Southern California

<div>Job ID REQ20178332 Category Nursing</div>
 <div>Clinical Research Regulatory Specialist - Operations
The University of Southern California (USC), founded in 1880, is one of the world&rsquo;s leading private research universities and the largest private employer in the City of Los Angeles. As a member of the Trojan Family, you will join a vibrant community of faculty, staff, students, and researchers dedicated to advancing knowledge, innovation, and excellence in education, research, and patient care.
Position Summary:
Reporting to the Assistant Director of Clinical Research Operations, the Regulatory Affairs Specialist is responsible for overseeing and managing the regulatory aspects of clinical research studies conducted through the Clinical Trials Office. This role independently manages complex, multi-phase clinical research protocols from study start-up through closeout, ensuring compliance with all applicable federal, state, local, sponsor, and institutional regulations governing human subjects research.
The Regulatory Affairs Specialist serves as the primary regulatory resource for non-cancer clinical trials and is responsible for coordinating, preparing, and maintaining regulatory documentation for industry-sponsored, federally funded, and investigator-initiated studies. The incumbent will lead regulatory-related study meetings, maintain investigator site files, ensure the timely collection and maintenance of essential documents, and support study teams in meeting all regulatory requirements throughout the lifecycle of a clinical trial.
This position plays a key role in developing and implementing processes that promote regulatory compliance, data integrity, and adherence to Good Clinical Practice (GCP), institutional standard operating procedures (SOPs), and University policies.
Key Responsibilities:
<ul><li>Manage all regulatory activities for assigned clinical research studies from study initiation through closeout.
</li><li>Prepare, submit, and track regulatory submissions, including Initial Applications, Amendments, Continuing Reviews, and Reportable Events to the Institutional Review Board (IRB), Food and Drug Administration (FDA), sponsors, and other regulatory agencies as required.
</li><li>Ensure timely reporting of regulatory submissions, adverse events, protocol deviations, and other reportable events in accordance with applicable regulations and study requirements.
</li><li>Maintain accurate and audit-ready investigator site files and essential regulatory documentation.
</li><li>Collaborate with Principal Investigators, study coordinators, sponsors, and research staff to ensure ongoing regulatory compliance.
</li><li>Serve as a liaison with regulatory and compliance entities, including the IRB, FDA, sponsor representatives, monitors, and external agencies.
</li><li>Participate in and lead study-related regulatory meetings, providing guidance on regulatory requirements and compliance considerations.
</li><li>Maintain accurate study information within the Clinical Trial Management System (OnCore) and electronic regulatory system (Florence).
</li><li>Develop and implement workflows and best practices that enhance regulatory oversight, documentation quality, and study compliance.
</li><li>Support audit and inspection readiness activities and assist with responses to regulatory findings, when necessary.
</li><li>Ensure adherence to Good Clinical Practice (GCP), institutional policies, sponsor requirements, and all applicable regulatory standards.
</li></ul>Required Qualifications:
<ul><li>Demonstrated experience preparing and submitting IRB applications, including Initial Reviews, Amendments, Continuing Reviews, and Reportable Events.
</li><li>Strong knowledge of clinical research regulatory processes and documentation requirements.
</li><li>Excellent interpersonal skills with the ability to build and maintain effective working relationships across the Health System.
</li><li>Exceptional organizational skills with meticulous attention to detail.
</li><li>Ability to effectively manage multiple priorities, adapt to changing demands, and meet critical deadlines in a fast-paced environment.
</li><li>Strong analytical and problem-solving skills, with the ability to identify issues, develop solutions, and implement corrective actions independently.
</li><li>Proven ability to exercise sound judgment, discretion, and independent decision-making.
</li><li>Excellent written and verbal communication skills.
</li><li>Ability to research, evaluate, interpret, and synthesize complex information and prepare clear, concise reports and correspondence.
</li><li>Strong customer service orientation and commitment to responsive stakeholder support.
</li><li>High level of professionalism, integrity, and discretion in handling confidential information.
</li><li>Ability to work independently while contributing effectively as part of a collaborative team.
</li><li>Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams) and virtual meeting platforms such as Zoom.
</li><li>Demonstrated ability to establish and maintain accurate files, records, and regulatory documentation.
</li><li>Experience working effectively with individuals from diverse cultural, educational, and professional backgrounds.
</li></ul>Minimum Qualifications:
<ul><li>High school diploma or equivalent combined with sufficient experience and demonstrated competencies required to successfully perform the duties of the position.
</li><li>Bachelor&rsquo;s degree preferred.
</li><li>Minimum of 3-5 years of clinical research regulatory experience as a Regulatory Affairs Coordinator (RAC) or Assistant Regulatory Affairs Coordinator, or an equivalent combination of education and experience.
</li></ul>Preferred Qualifications:
<ul><li>Working knowledge of federal, state, local, and institutional regulations governing clinical research and human subject protections.
</li><li>Experience supporting a variety of clinical trial types, including industry-sponsored, federally funded, cooperative group, and investigator-initiated studies.
</li><li>Research certification such as ACRP, SoCRA, CCRP, or equivalent.
</li><li>Current CITI Human Subjects Research certification.
</li><li>Demonstrated expertise in clinical research regulatory compliance, including Phase I-IV drug studies and medical device trials.
</li><li>Comprehensive understanding of IRB processes, FDA regulations, and regulatory requirements throughout the clinical trial lifecycle.
</li><li>Experience with Clinical Trial Management Systems (OnCore) and electronic regulatory systems (Florence) preferred.
</li></ul>Follows established USC and department policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, including adherence to the workplace Code of Conduct and Compliance Plan.
This position is remote. Work hours and remote days may be subject to change depending on business needs.
The annual range for this position is $75,968.95 - $ 101,364.43. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations 
 
Minimum Education: Bachelor's degree Addtional Education Requirements Combined experience/education as substitute for minimum education Minimum Experience: 2 years Addtional Experience Requirements Combined experience/education as substitute for minimum work experience Minimum Skills: Experience in clinical research compliance, regulatory research and/or operations in the academic or private sector. Experience with submissions to the Institutional Review Board and/or the Federal Drug Administration for Investigational Drugs and Devices (IND/IDE). Knowledgeable of Informational Conference on Harmonization-Good Clinical Practice (ICHGCP), Department of Health and Human Services (DHHS), Office of Human Research Protections (OHRP) and FDA regulations and procedures. Ability to evaluate the risks and benefits of different solutions, and proven problem-solving and decision-making skills to uncover causes of problems. Exemplary organization skills and attention to detail. Proven ability to interpret, analyze, and apply pertinent policies, procedures, regulations, and requirements. Deft interpersonal and diplomatic skills for communicating tactfully with all levels of staff and varied individuals and groups. Demonstrated experience developing communication plans, instructional materials and related content. Experience with office management communication software/tools (e.g., Google suite, Slack, Skype). Preferred Education: Bachelor's degree Preferred Experience: 3 years in clinical research compliance, regulatory research and/or operations in the academic or private sector Preferred Skills: Extensive experience in compliance oversight, coordination, monitoring, and/or auditing of clinical research studies and trials. Advanced knowledge of regulations governing human research.
<div>Job ID REQ20178332 Posted Date 07/30/2026</div></div>

Gindi Maimonides Academy

School Librarian Wanted: Must Love Story Time, Research Questions, and the Smell of Freshly Opened BooksCan you recommend the perfect book for a reluctant second-grade reader and teach eighth graders how to evaluate online sources all before lunch? Do you believe that libraries are more than quiet rooms with books, but vibrant spaces where curiosity is sparked, questions are welcomed, and imaginations soar? If so, you may be the librarian our school has been waiting for.At Gindi Maimonides Academy, we&rsquo;re looking for a full-time school librarian who brings a love of reading, a deep respect for the learning process, and a strong sense of purpose to every shelf, stack, and student interaction. From preschool story circles to middle school research projects, you&rsquo;ll be at the heart of our academic and creative life.What Makes This Role Special: This is not a &ldquo;shhh&rdquo;-style librarian job. Our library is a hub of joyful exploration, inquiry, and community. You&rsquo;ll design engaging library experiences that encourage students to fall in love with books, learn how to navigate information thoughtfully, and build the skills they need for lifelong learning. You&rsquo;ll also support faculty with resources, collaborate across departments, and help shape a reading culture that reflects both excellence and inclusion.We&rsquo;re Looking for Someone Who Can:<ul><li>Inspire a love of reading across ages and reading levels</li><li>Curate a library collection that celebrates diverse voices and encourages exploration</li><li>Teach research, media literacy, and responsible digital citizenship</li><li>Collaborate with faculty to support classroom learning and integrate library skills into curriculum</li><li>Create a warm, welcoming space that meets the needs of both preschoolers and middle schoolers</li><li>Keep things organized, up-to-date, and humming with purpose</li></ul>Ideal Qualifications:<ul><li>Master of Library Science (MLS) preferred</li><li>At least 2 years of experience working in a school library setting preferred</li><li>Experience working with Grade K- 5 students required / preferred Early Childhood - Grade 8</li><li>Deep knowledge of children&rsquo;s and young adult literature</li><li>Passion for helping kids and tweens grow as readers, thinkers, and researchers</li><li>Strong communication skills and a collaborative mindset</li><li>Familiarity with tools such as G Suite for Education, Follett Destiny, and digital research databases</li><li>Proven ability in leading library lessons and student classroom management</li></ul>Schedule:<ul><li>Monday&ndash;Thursday: 7:45 AM &ndash; 4:30 PM</li><li>Friday: 7:45 AM &ndash; 2:30 PM</li></ul>Why Maimonides: Gindi Maimonides Academy is an independent Jewish day school located on the border of West Hollywood and Beverly Hills, serving over 600 students from preschool through grade 8. Our mission combines academic excellence with character development and joyful, inclusive learning. We are proud to be an Equal Opportunity Employer with a warm, collaborative faculty and a community that truly values education.Explore our school at www.maimonidesla.com Get a peek inside our classrooms and halls: Watch herePay: $40,000.00 - $50,000.00 per yearEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Library or Teaching : 1 year (Required)</li></ul>License/Certification:<ul><li>Library Science or Teaching Credential (Preferred)</li></ul>Work Location: In person

School Librarian

<div>Job ID REQ20178034 Category Information Technology</div>
 <div>In order for your application to be considered, please attached a cover letter and CV to your employment application.
The Center for Economic and Social Research (CESR) at the University of Southern California is seeking a Programmer Analyst II to join our dynamic team. We are looking for a skilled and motivated individual who can lead and contribute to projects within the Program on Global Aging, Health, and Policy (Global Aging Program).
The primary responsibilities of the Programmer Analyst II include designing, implementing, testing, and maintaining complex research programming systems and harmonized datasets that support the Program on Global Aging, Health, and Policy. In addition to individual data preparation, this role builds reproducible programming frameworks used across the team, monitors and reviews code produced by others, and ensures consistency across projects. The position also involves close collaboration with researchers to translate policy rules and survey metadata into structured programming logic, validate outputs, and document processes for both technical and non-technical audiences. Additionally, the role provides guidance and mentorship to junior programmers, including reviewing their work and establishing coding standards.
This is a grant funded, one year (renewable) fixed term position and hybrid work arrangement.
Key responsibilities:
<ul><li>Develop, test, debug, and document code for new harmonization projects.</li>
<li>Develop test data and routines required to test and revise application(s). Ensures application(s) is thoroughly tested before release and prepares reports of the test results.</li>
<li>Works closely with internal and external research groups to advise researchers on analysis strategy, given expertise with international survey data on aging populations.</li>
<li>Designs analysis variables to answer research questions and communicates findings back to research teams.</li>
<li>Prepare extensive documentation for harmonized codebooks in accordance with internal and external standards.</li>
<li>Oversee the work of junior programmers and provide guidance and training.</li>
<li>Develop datasets, create tables, perform analyses, and otherwise participate in the production of publications in collaboration with researchers.</li>
<li>Attend conferences as a representative of the Gateway to Global Aging Data.</li>
<li>Give online and in-person technical presentations and demonstrations highlighting the Gateway to Global Aging Data.</li>
</ul>Successful candidates for this position will have demonstrated data management and programming skills. The role demands the ability to produce careful and detail-oriented work, strong written and verbal communication skills, and the capacity to lead projects while collaborating effectively within multidisciplinary teams. You will be part of a team of dedicated professionals in a dynamic and supportive environment that values innovation and scientific excellence.
Required Qualifications:
<ul><li>Strong organizational, communication, and leadership skills.</li>
<li>At least two years of professional work experience with international longitudinal aging survey data.</li>
<li>Ability to manage multiple projects and meet deadlines in a fast-paced environment.</li>
<li>High level of technical competency with Stata, SAS, or R.</li>
<li>Ability to work cross-functionally with internal and external stakeholders.</li>
<li>A minimum of 3 years of experience after the completion of a Bachelor's Degree.</li>
<li>Applicants with a master&rsquo;s degree in Public Health, Epidemiology, Biostatistics, Economics, or related field are encouraged to apply.</li>
</ul>Preferred Qualifications:
<ul><li>A minimum of 3 years of experience after the completion of a Bachelor's Degree.</li>
</ul>This is a grant funded position.
Minimum Education: Bachelor's degree
Preferred Experience: 3 years Minimum Field of Expertise after the completion of a Bachelor's Degree
The hourly rate range for this position is $44.76 - $56.42. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate&rsquo;s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
About the Center for Economic and Social Research (CESR)
The Center for Economic and Social Research (CESR) is a multidisciplinary research center dedicated to discovering how people around the globe live, think, interact, age, invest, and make important, life-changing decisions. Our in-depth research and analysis are deepening the understanding of human behavior in a wide range of economic and social contexts. Our ultimate goal: to improve social welfare by informing and influencing decision-making in the public and private sectors. Along the way, we are leading a creative revolution in how scientists conduct social science and economic research through the use of innovative technology.
About the USC Schaeffer Institute
The USC Schaeffer Institute develops evidence-based solutions to address the nation&rsquo;s most pressing policy issues. It serves as a policy laboratory to develop and test ideas generated by the USC academic community, fosters civic engagement, and provides a forum to reach federal policymakers.
Established by an historic gift from Leonard D. Schaeffer in 2024, it houses three flagship programs: the USC Schaeffer Center for Health Policy &amp; Economics, the Leonard D. Schaeffer Fellows in Government Service, and the Center for Civic Society. Schaeffer experts have testified before numerous Congressional committees and are regularly sought out by media outlets&mdash;including the New York Times, NPR, Stat, Wall Street Journal, and Washington Post&mdash;to provide insight on policy issues.
The Schaeffer Institute is home to more than 150 scholars and staff, including three Nobel Laureates and seven members of the National Academy of Sciences, Engineering, and Medicine. It has offices at USC in Los Angeles and at the USC Capital Campus in Washington, DC.
About the Sol Price School of Public Policy
Ranked among the foremost schools of public policy in the nation, the USC Sol Price School of Public Policy generates uncommon knowledge for the common good. The school is composed of overlapping disciplines that generate innovative approaches to critical issues ranging from health-care policy to homelessness, and sustainability to congestion &ndash; to name a few. A wide-ranging curriculum, including extensive experiential learning, prepares our graduates to navigate problems that demand multi-layered solutions driven by critical, informed thinking.
The Price School, founded in 1929, is anchored by four departments: Public Policy and Management, Health Policy and Management, Wilbur H. Smith III Department of Real Estate Development, and Urban Planning and Spatial Analysis. The School&rsquo;s rigorous academic programs provide students with the knowledge and distinctive opportunities to make meaningful contributions to their professions. Integrating classroom instruction with real-world experience and led by some of the world&rsquo;s most renowned faculty in their fields, our students establish a clear pathway to successful careers.
Our academic programs are augmented by numerous research centers, institutes and initiatives that provide additional research expertise and experiences, notable among them are: The Judith and John Bedrosian Center on Governance and the Public; The Center for Philanthropy and Public Policy; The USC Lusk Center for Real Estate; The METRANS Transportation Consortium; The Leonard D. Schaeffer Center for Health Policy &amp; Economics; and The Schwarzenegger Institute for State and Global Policy. Together, they account for over $100 million in externally funded research grants and contracts.
Together, these departments and research enterprises provide unmatched breadth and depth to tackle an enormous range of challenges facing our country and the world. Price graduates hold leadership positions across diverse sectors &ndash; public, private, and nonprofit &ndash; championing the advancement of the common good. They come from around the world and from a variety of cultures and socio-economic backgrounds to create a rich intellectual environment that celebrates, supports and benefits from a variety of backgrounds and opinions. 
 
Minimum Education: Bachelor's degree Addtional Education Requirements Combined experience/education as substitute for minimum education Minimum Experience: 1 year Addtional Experience Requirements Combined experience/education as substitute for minimum work experience Minimum Skills: Sound knowledge of programming and documentation procedures, programming methods, program flow charts and operator instructions. Knowledge of one or more appropriate computer languages. Preferred Education: Bachelor's degree Preferred Experience: 3 years
<div>Job ID REQ20178034 Posted Date 07/30/2026</div></div>

Programmer Analyst II

The Redda Group Corporation 

<h3>Remote Records &amp; Information Coordinator</h3>Job Type: Full-Time / Part-Time Location: Remote (United States) Pay: $26.00–$38.00 per hour (Depending on experience, qualifications, and location) <h3>Position Overview</h3>We are seeking a detail-oriented and highly organized Remote Records &amp; Information Coordinator to support the accurate management of company records, electronic documents, and business information. This role is responsible for maintaining digital filing systems, processing documentation, coordinating electronic records, and ensuring information is organized, secure, and readily accessible to authorized personnel. The ideal candidate is dependable, organized, and comfortable working independently in a remote environment while collaborating with internal departments. Comprehensive paid training is provided, making this an excellent opportunity for individuals with administrative, records management, data entry, or document coordination experience. <h2>Key Responsibilities</h2><ul><li>Maintain accurate electronic records, files, and document repositories.</li><li>Organize, classify, and update digital records in accordance with company procedures.</li><li>Review documents for completeness, accuracy, and consistency before processing.</li><li>Process incoming electronic correspondence and distribute information to the appropriate departments.</li><li>Retrieve, archive, and securely store company records while maintaining confidentiality.</li><li>Assist with document retention schedules and records lifecycle management.</li><li>Update internal databases and maintain accurate records of document activity.</li><li>Support internal teams by locating and providing requested documentation.</li><li>Prepare reports and maintain logs related to records management activities.</li><li>Ensure compliance with company policies regarding document security and confidentiality.</li><li>Assist with process improvement initiatives that enhance records accuracy and efficiency.</li><li>Perform additional administrative duties as assigned.</li></ul> <h2>Qualifications</h2><ul><li>High school diploma or equivalent required.</li><li>Associate's or bachelor's degree is a plus but not required.</li><li>Previous experience in records management, administrative support, document control, data entry, or office administration is preferred but not required.</li><li>Strong attention to detail and organizational skills.</li><li>Excellent written and verbal communication skills.</li><li>Ability to prioritize tasks and meet deadlines while maintaining accuracy.</li><li>Ability to work independently in a remote environment.</li><li>Commitment to handling confidential information with discretion.</li></ul> <h2>Technical Requirements</h2><ul><li>Basic proficiency with Microsoft Office (Word, Excel, Outlook).</li><li>Experience with Google Workspace or similar cloud-based applications is helpful.</li><li>Familiarity with electronic document management systems is an advantage.</li><li>Reliable high-speed internet connection.</li><li>Quiet, professional home workspace.</li></ul> <h2>Preferred Skills</h2><ul><li>Strong analytical and problem-solving abilities.</li><li>Excellent time management and multitasking skills.</li><li>Ability to learn new software and internal systems quickly.</li><li>Customer-focused mindset when supporting internal departments.</li><li>High level of accuracy and attention to detail.</li><li>Adaptability in a fast-paced remote work environment.</li></ul> <h2>Why Join Us?</h2>We value individuals who are organized, dependable, and committed to maintaining the accuracy and integrity of company information. As a Remote Records &amp; Information Coordinator, you will play an important role in supporting daily business operations by ensuring records remain secure, accessible, and well-managed. We invest in employee development through paid training, ongoing learning opportunities, and a collaborative remote work environment. <h2>Equal Employment Opportunity</h2>We are an Equal Opportunity Employer and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law.

Remote Records & Information Coordinator

NCC Life

We are seeking an experienced and customer-focused Senior Customer Service Representative to join our remote team. In this role, you will provide exceptional support to customers, resolve complex inquiries, mentor team members, and contribute to improving customer service processes. The ideal candidate has excellent communication skills, strong problem-solving abilities, and a passion for delivering outstanding customer experiences.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.</li><li>Resolve complex customer issues while maintaining a high level of customer satisfaction.</li><li>Investigate and escalate customer concerns when necessary.</li><li>Mentor and support junior customer service representatives.</li><li>Maintain accurate records of customer interactions in CRM systems.</li><li>Identify trends in customer feedback and recommend process improvements.</li><li>Meet or exceed customer satisfaction, response time, and quality performance metrics.</li><li>Collaborate with cross-functional teams to resolve customer concerns efficiently.</li><li>Stay up to date on company products, services, and policies.</li></ul>Qualifications<ul><li>3–5+ years of customer service experience, preferably in a senior or leadership role.</li><li>High school diploma or equivalent; associate's or bachelor's degree preferred.</li><li>Strong verbal and written communication skills.</li><li>Experience using CRM software such as Salesforce, Zendesk, or HubSpot.</li><li>Excellent problem-solving and conflict-resolution skills.</li><li>Ability to work independently in a remote environment.</li><li>Strong organizational and time-management skills.</li><li>Proficiency with Microsoft Office and Google Workspace.</li></ul>Preferred Skills<ul><li>Leadership or mentoring experience.</li><li>Experience in a remote customer support environment.</li><li>Ability to manage multiple priorities in a fast-paced setting.</li><li>Strong attention to detail and customer-first mindset.</li></ul>Benefits<ul><li>Competitive salary</li><li>Remote work flexibility</li><li>Health, dental, and vision insurance</li><li>Paid time off and holidays</li><li>Retirement savings plan</li><li>Professional development opportunities</li><li>Employee wellness programs</li></ul>

Senior Customer Service Rep

Infobiz Systems

Job Overview Infobiz Systems, a leading information technology development and consulting firm, is seeking a motivated and highly organised individual to join our team as a Remote Office Assistant. This is a full-time, remote position offering a competitive hourly rate of $29 - $35 USD per hour. The successful candidate will be responsible for providing comprehensive administrative support to ensure the efficient operation of our remote office environment. We are looking for a proactive professional who can work independently and contribute to the smooth running of our daily business activities. About Infobiz Systems Infobiz Systems is a premier information technology development and consulting firm offering complete expertise in IT solutions throughout the United States. We were established with the primary aim of providing exceptional consulting and IT services in today's dynamic environment. We are specialised in providing highly qualified professionals in all areas of modern, cutting-edge IT technology. Infobiz has expertise in a variety of different specialities and industries that can augment your technology skill sets and improve your ability to meet business goals. Through quality-focused recruiting and hiring methods, Infobiz provides the right people with the right skills, whenever and wherever they are needed. Responsibilities * Manage and organise schedules, appointments, and virtual meetings for team members. * Handle incoming and outgoing email correspondence in a professional and timely manner. * Prepare and edit documents, reports, and presentations as required. * Maintain and organise digital files, ensuring records are accurate and up-to-date. * Provide general administrative support to our team to enhance operational efficiency. * Perform data entry tasks and assist with the management of company databases. * Act as a point of contact for internal and external enquiries, directing them to the appropriate person. * Assist in coordinating virtual team events and other projects. Qualifications * Proven experience as an Office Assistant, Virtual Assistant, or in a similar administrative role. * Exceptional organisational and time-management skills with the ability to prioritise tasks effectively. * Strong written and verbal communication skills with excellent attention to detail. * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other common office software. * Familiarity with online collaboration tools such as Slack, Microsoft Teams, or Zoom. * The ability to work independently with minimal supervision in a remote setting. * A high degree of professionalism, discretion, and confidentiality. * A proactive and resourceful approach to problem-solving.

REMOTE Office Assistant - Part Time & Full Time

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Senior Customer Service Rep

REMOTE Office Assistant - Part Time & Full Time