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account manager - commercial lines (real estate, habitational, hotels) Jobs in Chicago

account manager associate - commercial lines (manufacturing/contractors) Jobs in Chicago

account manager commercial lines real estate habitational hotels

Insurance Office of America

<div>Description
Job Description:
Title: Account Manager - Commercial Lines
Work Mode: Fully remote for EST/CST based candidates | Location/Supporting: Cherry Hill, NJ| Book Focus: Real Estate, Habitational, Property, Hotels 
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
 
About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. 
 
Key Responsibilities:<ul><li>
Technical Competence: Maintain technical competence and industry expertise.</li><li>
Team Leadership: Direct daily activities of the account management team.</li><li>
Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis.</li><li>
Policy Management: Manage policy expirations and renewals.</li><li>
Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals.</li><li>
Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances.</li><li>
System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.</li><li>
Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion.</li><li>
Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues.</li><li>
Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.</li><li>
Policy Compliance: Stay updated on company policies and procedures.</li><li>
Continuous Improvement: Seek and adopt best practices to improve individual and team performance.</li><li>
Champion IOA Values: Demonstrate integrity and leadership.</li></ul> 
 
Ideal Candidate Qualifications:<ul><li>
3+ years of account management experience, or 5+ years in the insurance industry</li><li>
Thorough knowledge of insurance brokerage and client needs</li><li>
Required active licensing; professional designation (CIC or equivalent) preferred</li><li>
Strong analytical, problem-solving, and decision-making skills</li><li>
Exceptional customer service, communication, multitasking, and organizational skills</li><li>
Proficiency in MS Office (Outlook, Word, Excel)</li><li>
High School Diploma (or equivalent)</li></ul> 
 
What We Offer:<ul><li>
Competitive salaries and bonus potential</li><li>
Company-paid health insurance</li><li>
Paid holidays, vacations, and sick time</li><li>
401K with employer match</li><li>
Professional growth and career progression opportunities</li><li>
Respectful culture and work/family life balance</li><li>
Community service commitment</li><li>
Supportive teammates and a rewarding work environment</li></ul> 
 
What to Expect (Application Process):<ul><li>
30-Minute Phone Screen, Online Assessments, and Interview(s)</li></ul>
Salary Range
The expected pay range for this position is $70,000 to $85,000 per year, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</div>

Account Manager - Commercial Lines (Real Estate, Habitational, Hotels)

Bridge Industrial

Company Overview: 
Bridge Industrial (“Bridge”) is a privately-owned, vertically integrated real estate operating company and investment manager that focuses on the acquisition and development of Class A industrial real estate in the supply-constrained core industrial markets of Chicago, Miami, New Jersey/New York, Los Angeles/San Francisco, and Seattle. For more information about Bridge and its accolades, please visit http://www.bridgeindustrial.com.
 
Job Summary: 
Bridge Industrial is seeking a Financial Planning & Analysis (FP&A) Senior Associate to join its corporate team in our Chicago, IL Headquarters. The successful candidate will be heavily involved in maintaining and developing financial models for the company and certain joint ventures, analyzing performance, and communicating financial results to the Executive team and our investors in a timely manner.
 
Essential Job Responsibilities: 
<ul>
<li>Prepare and maintain corporate financial models for the real estate development and investment businesses</li>
<li>Maintain interim and annual financial budget projections</li>
<li>Collaborate with internal teams to ensure financial alignment across businesses, projects and regional markets</li>
<li>Review financial results and provide analysis on actuals versus budget, identify trends, and monitor impacts to key performance indicators</li>
<li>Participate in regular performance meetings with leadership</li>
<li>Monitor cash flows regularly for operations and real estate investment, and communicate expected capital contribution/distribution requirements to leadership</li>
<li>Communicate with management, lenders, investors, and partners regarding status and performance metrics, including key project drivers of results</li>
<li>Provide input on financial estimates necessary to complete monthly and quarterly financial close, ensuring accurate, complete, and timely data and reporting</li>
<li>Serve as key contributor on our ongoing business intelligence/data warehouse project</li>
<li>Assist team members in creating efficiencies utilizing data and systems</li>
<li>Ensure data accuracy and integrity through data checks and use of technologies</li>
<li>Prepare internal & external investment memos and presentations</li>
<li>Work with third party consultants on automated reports and processes to increase reporting efficiencies</li>
<li>Perform ad hoc projects and analysis on a frequent basis</li>
</ul>
Compensation & Benefits
 
<ul>
<li>Compensation package will be commensurate with market and individual’s experience, including salary and bonus potential</li>
<li>High potential for upward mobility in a rapidly growing company</li>
<li>401K plan with Employer match</li>
<li>Generous health, dental, and vision care insurance package</li>
<li>Paid sick, holiday, and vacation time</li>
</ul>
Other Details
 
<ul>
<li>Willingness to work &gt;40-hour work week</li>
<li>Upbeat and collaborative company culture</li>
<li>We do not offer remote work options but provide flexibility</li>
</ul>
Qualifications
 <ul>
<li>High level of proficiency in Microsoft Excel and presentation programs (understanding of data visualization tools like Power BI, a plus)</li>
<li>High aptitude for financial analysis, especially financial modeling skills</li>
<li>Yardi experience required</li>
<li>Strong written, verbal, and presentation skills</li>
<li>Organized and detail-oriented</li>
<li>Strong work ethic and ability to be flexible and multitask</li>
<li>Self-motivated individual who strives for excellence in their work product</li>
</ul>
Education and Experience: 
<ul>
<li>Bachelor’s degree in finance, Accounting, Real Estate, or other related business field</li>
<li>Minimum of 5 years of real estate, finance, or accounting experience</li>
<li>Experience in commercial real estate development a plus</li>
</ul>

Senior Associate, FP&A

Huntington Bank

<div><h1 class="jobSectionHeader">Description</h1>
Summary:
Huntington Bank is seeking a Credit Administration Manager with background in real estate finance to work with the Commercial Real Estate industries group. This candidate will be a Regional Credit Officer (RCO) covering the bank&rsquo;s CRE Regional lending platform. The position requires extensive experience covering all types of commercial real estate transactions. The Credit Administration Officer will oversee the Credit submissions and will work in concert with the Business Line in deepening and extending new products and services to current and existing clients. It is anticipated that the Credit Administration Officer will train new officers and be offered growth and leadership opportunities.
Duties &amp; Responsibilities:<ul><li>
Being a strategic partner with the line of business.</li><li>
Risk assessment activities and the approval of new loan production and modifications to existing loans.</li><li>
With respect to credit approvals, providing a credible and informed challenge on each opportunity in adjudicating transactions.</li><li>
Evaluating annual reviews to assess current and future transaction risks, affirming risk ratings and confirm action plans.</li><li>
Ensure that loans are underwritten and approved adhering to the Bank&rsquo;s Policies and Procedures, along with principles of safe and sound banking practices and within regulatory guidelines.</li><li>
Establishes, implements and manages administrative and review systems and procedures to protect the quality and profitability of the loan portfolio.</li><li>
Manage credit structuring and negotiation strategy discussions with officer/business unit.</li><li>
Analyze, assess and approve/disapprove credit request within approval limits and elevating to the appropriate approval level when required.</li><li>
Identify potential problem credits and work with the bank&rsquo;s Financial Recovery Group specialist to assist with the restructure of credits to minimize risk for loss.</li><li>
Advise staff, officers and/or business units on the company's overall lending policies.</li><li>
Act as a thought leader in the development of lending products and services.</li><li>
Travel to clients to evaluate business strengths and weaknesses to protect the bank and to permit for thoughtful and profitable opportunities.</li><li>
Training employees</li><li>
Being a strong steward of the bank by representing it in internal meetings and in financial and community impact areas</li><li>
Encouraging Huntington&rsquo;s values of Can-Do Attitude, Forward Thinking and Service Heart</li></ul>
Basic Qualifications:<ul><li>
Bachelor's Degree</li><li>
10+ years&rsquo; experience in Commercial Real Estate banking including credit and lending authority</li></ul>
Preferred Qualifications:<ul><li>
Technical knowledge of all commercial real estate property types.</li><li>
Knowledge of debt products and identification of risk components of loans.</li><li>
Experience underwriting various loan structures including but not limited to secured construction,, acquisition, or bridge term loans, for individual properties or portfolios.</li><li>
Strong working knowledge of the various property types and their respective unique operating and risk profiles</li><li>
Deep understanding of legal documentation around CRE financings including partnership agreements, credit agreements, guarantees and security instruments.</li><li>
Prior direct management experience</li><li>
Strong presentation skills</li><li>
Willingness to and experience in training junior employees</li><li>
Natural intellectual curiosity to assist in growing products and services</li></ul> 
#LI-RP1 
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
Yes
Applications Accepted Through:
04/30/2026
Huntington expects to accept applications through at least the date above, and may continue to accept applications until the position is filled.
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We&rsquo;re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Compensation Range:
$125,000-$255,000 Annual Salary
The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.</div>

CRE Regional Credit Officer

Friedman Management

<div>With a stellar reputation for over 35 years, Friedman Real Estate is one of the largest privately owned full-service real estate firms in the U.S. Our brokerage group is rapidly expanding our unique and highly mobile full-service platform in the Chicago area markets. We are seeking commercial investment sale brokers who are looking to provide their clients with tools, technology, marketing, and resources comparable to the large national platforms, but in a nimbler and more entrepreneurial environment with a highly competitive split program.
Friedman also manages over 18M square feet of commercial property, as well as 16,000 multi-family units across the country. The deep operational experience of our professional management team proves very valuable to Friedman brokers looking to help their clients navigate complex transactions. Friedman brokers can earn referrals for introducing new commercial and multi-family property management clients.
*Compensation is commission-based with unlimited opportunity to succeed.*
Responsibilities:<ul><li>
Canvass prospective self-storage clients and leads through a variety of approaches.</li><li>
Arrange meetings and calls with prospective clients.</li><li>
Implement strategies set forth by team leader.</li><li>
Gather relevant market data and prepare market surveys and/or marketing material.</li><li>
Network with other brokers to promote and ultimately sell exclusively represented self-storage assets.</li><li>
Schedule and conduct site tours.</li><li>
Accompany and assist brokers at client meetings.</li></ul>
Qualifications:<ul><li>
College degree required.</li><li>
Real Estate Salesperson&rsquo;s License, or the ability to procure a license through education and testing.</li><li>
Knowledge of relevant real estate, brokerage, ethical, and other rules.</li><li>
Professional presence, with the ability to build strong client relationships.</li><li>
Thrive in a competitive entrepreneurial environment.</li><li>
Strong oral and written communication skills.</li><li>
Analytical and creative problem-solving ability.</li><li>
Reliable and self-sufficient self-starter.</li></ul>
We provide:
<ul><li>Dedicated self-storage sales training</li><li>
A high-spec Surface Laptop connecting securely through our state-of-the-art tech platform
</li><li>Cloud based file storage for secure access to deal documents anytime/anywhere
</li><li>Custom designed Microsoft Dynamics CRM system (Friedman D365) allowing you to manage your leads, opportunities, and transactions from start to finish from desktop to mobile
</li><li>In-house, remotely accessible and highly talented Admin, Graphic Design, and Marketing support staff
</li><li>In-house Analyst team to assist with underwriting for BOV/BPOs and OMs
</li><li>Full back-office transaction invoicing, deal management, and accounting
</li><li>Legal/compliance department for brokerage agreements and state licensing compliance
</li><li>A strong national network of institutional relationships
</li><li>Licensed in 17 states and growing
</li><li>Corporate lead generation &amp; referrals
</li><li>Robust corporate and individual broker print, digital and social media marketing campaigns to support your business
</li><li>In-house research for ownership</li><li>
Access to commercial real estate software including Costar, Crexi, Ten-X, Trepp, MyFirstAm, and a myriad of other tools.
</li><li>Capital markets division &ndash; debt sourcing
</li><li>Construction, design, and space planning division
</li><li>Annual match funds to be used for qualifying business expenses
</li></ul>Friedman Real Estate is an Equal Opportunity Employer Applicants are considered regardless of race, color, religion, creed, sex, pregnancy, family responsibility, national origin or ancestry, citizenship, marital status, sexual orientation, transgender status, veteran's status, genetic information, or status as a qualified individual with a disability or any other protected characteristic in accordance with applicable law.</div>

Self-Storage Investment Sales Brokers

Core Spaces

<div>Who We Are:
<div>
Core Spaces (Core) is more than a real estate company, it&rsquo;s a people company. Where building relationships is just as important as building properties. From researchers and architects to designers and operators, Core is made up of risk takers and dreamers who are on a mission to invent the future of living. Our six cultural values guide us every day and we strive to live them in everything we do: PUSH (Invent Better Places to Live), GRIT (We Got This), LIFT (Help Each Other Win), SHINE (Bring Your Full Self), UPHOLD (Never Break Trust), GROW (Always Get Better). Everything Core does stems from this culture of collaboration and innovation, and the drive to constantly improve the resident experience. This unique approach has led to creating spaces and services that are redefining the way people live.</div>
What We Do:
<div>
Founded in 2010, Core is a vertically integrated real estate investment manager focused on acquiring, developing and managing across the student housing and build-to-rent (&ldquo;BTR&rdquo;) sectors. Its residential communities feature world-class amenities, progressive design, and hospitality-driven service. Core&rsquo;s student housing portfolio includes over 59,000 beds currently owned or managed, with a pipeline of over 50,930 beds in various stages of development. Core&rsquo;s BTR division has over 3,000 homes under development, now leasing or in its pipeline in high-growth metros nationwide. For more information, visit www.corespaces.com.</div><ul><li> 
Portfolio and pipeline numbers as of Q4 2025</li></ul>
Benefits That Matter:
<ul><li>A culture that provides you with a sense of belonging</li><li>
Hybrid or remote work options may vary by role to support work-life balance</li><li>
Competitive pay that values your contributions</li><li>
Incentives designed to reward your achievements</li><li>
Paid flexible PTO to disconnect or celebrate life milestones</li><li>
Paid 14+ holidays, including your birthday, to disconnect and celebrate</li><li>
Paid Parental Leave that begins after 90 days</li><li>
Paid volunteer time off to give back to your community</li><li>
Monthly workshop weeks; fewer meetings &amp; more collaboration</li><li>
Robust health plan options that begin within at least 30 days of your employment</li><li>
Monthly phone reimbursement</li><li>
Wellness allowance and perks, including a yearly subscription to a meditation app</li><li>
An environment that provides you a voice to share your perspectives</li><li>
Employee Assistance Program (EAP) for access to confidential support services</li><li>
Company retirement options including 401(k) + matching &amp; Roth account option</li></ul>
Position Overview:
<div>
The Associate, Development Manager is responsible for working in lock step with the Redevelopment/Capex Team on the day to day diligence of their assigned tasks for capital and redevelopment projects through planning/due diligence/acquisition/hand-off/through completion and turn over. The Development Associate reports to the Vice President of Construction for Redevelopment and Capex and works with other members of the company to successfully complete Core&rsquo;s Redev/Capex projects on time, within budget, adhere to the brand objectives, are consistent with Core&rsquo;s historical standards, and are compliant with Core&rsquo;s specifications.</div><div>
This will require management and organization of the project information and documentation to ensure the design, preconstruction, and construction of projects are completed within the requirements of Core standards and specifications.</div>
What You Will Do:
<div>
Pre-Construction &amp; Planning</div><ul><li>
Actively participate in the Core capex process including: management of 10 year plans and assisting with the planning of capex project within their assigned property portfolio, support of site &amp; maintenance teams for project scoping, budgeting &amp; set up for execution</li><li>
Ensure all physical components of the project meet Core&rsquo;s standards and specifications</li><li>
Track the bidding/contracting/design/permitting/execution/closeout process against Redev/Capex Schedules</li><li>
Manage RFP/Bidding process for all assigned projects</li><li>
Document project meetings and manage accountability and completion of deliverables</li><li>
Create contracts and confirm that agreements for consultants, vendors and contractors are consistent between projects and hold all vendors accountable for the obligations of their contracts</li><li>
Ensure invoices and billings are accurate for work completed and consistent with contractual agreements and create draw packages when applicable</li><li>
Provide standard updates and reporting as required for both Redevelopment and Capex work.</li><li>
Ensure all components of General Contractor&rsquo;s contractual agreement, specifically schedule, qualifications and inclusions, are consistent with Core standards</li></ul><div>
Construction</div><ul><li>
Management of all capex and redevelopment projects approved for assigned property portfolio</li><li>
On-site project representation for Core and the main point of contact for information workflow</li><li>
Identifying schedule and budget risks based on previous contractor performance, market standards, and project historical data</li><li>
Manage quality control of the construction progress through interaction with the Architect and General Contractor from subcontractor buyout through punch list completion</li><li>
Track project construction schedule using productivity analysis and past project metrics to ensure critical path and milestones date are met and provide recommendation for acceleration, if necessary</li><li>
Creation and updating of project forecasting and tracking tools</li><li>
Confirm compliance with entitlement, architectural, permit and contract documents</li><li>
Work with Design department to develop FFE contracts, schedule, and oversee installation of all FFE</li><li>
Review change orders for consistency with contracts and historical data</li><li>
Assemble and review all project invoices for conformance with contracts and process monthly payments</li></ul><div>
Post-Construction</div><ul><li>
Project closeout plan and track all open punch list and warranty items</li><li>
Implementation and tracking of warranty and punch list work following project delivery</li><li>
Occasional travel may be necessary as needed</li><li>
Transition of projects/project information (warranty, specifications, etc) back to management and maintenance teams</li><li>
Perform all other duties and tasks as assigned by management</li><li>
Must be able to complete all physical requirements of this role with or without a reasonable accommodation</li></ul>
Ideally, You'll Have:
<div>
Ideally, you'll have</div><ul><li>
Bachelor&rsquo;s degree in Construction Management, Engineering, Finance, or other relevant field</li><li>
2-4 Years of Experience in Construction or Real Estate Development</li><li>
A good understanding of construction and development processes</li><li>
Located in or around the Chicagoland area</li><li>
You'll crush it if you have experience with</li><li>
Student Housing, Multi-Family, Hospitality, or Senior Living</li><li>
Experience with Northspyre, Procore, Plan Grid</li></ul><div>
Organizational Structure</div><div>
Reports to: Vice President of Construction (Redev/Capex)</div><div>
Direct Reports: N/A</div>
Disclaimer:
<div>
Please note that job responsibilities, reporting lines, and duties outlined in this job description are subject to change to meet the evolving needs of the organization.</div><div></div><div> 
As an Equal Opportunity Employer, Core Spaces celebrates diversity and is committed to creating an equitable and inclusive environment, which creates a sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are and the community they represent.</div>
Pay Range: USD $80,000.00 - USD $110,000.00 /Yr. Additional Compensation: Employees may be eligible for discretionary bonuses, typically 5-20% of base salary annually, depending on individual and organizational performance. Compensation Disclosure:
<div>
The compensation range listed reflects the base salary or hourly rate that we reasonably and in good faith expect to offer for this role at the time of posting. Actual compensation may vary based on factors such as education, experience, skills, certifications, seniority, geographic location, and business needs.</div><div></div><div> 
This role may be eligible for additional forms of compensation, including bonuses, commissions, stipends, or non-cash incentives, depending on position and performance. Benefits may include health insurance, retirement plans, paid time off, and other role-based offerings, subject to eligibility requirements.</div><div></div><div> 
All compensation components are subject to change based on business needs or market conditions.</div></div>

Associate, Development Manager

<div>Description
Job Description: 
Title: Account Manager Associate - Commercial Lines 
Work Mode: Fully remote for candidates able to work EST/CST schedule | Location/Supporting: Atlanta, GA office | Book Focus: Contractors, Manufacturing, General Book 
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
About the Role: Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work with minimal direction from an Account Manager (AM), Account Executive (AE), or Producer, ensuring production and quality standards are met while safeguarding against liability associated with errors and omissions. Independently resolve moderately complex customer service problems and manage smaller-sized accounts or those with less complexity. 
 
Key Responsibilities:<ul><li> 
Technical Competence: Maintain technical competence and industry expertise.</li></ul><ul><li> 
Team Leadership: Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate.</li></ul><ul><li> 
Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis.</li></ul><ul><li> 
Policy Management: Manage policy expirations and renewals.</li></ul><ul><li> 
Renewal Process: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.</li></ul><ul><li> 
Task Processing: Process tasks accurately and within required timeframes.</li></ul><ul><li> 
Contract Review: Assist in reviewing contracts to ensure proper coverages are included.</li></ul><ul><li> 
Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances.</li></ul><ul><li> 
System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.</li></ul><ul><li> 
Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion.</li></ul><ul><li> 
Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues.</li></ul><ul><li> 
Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.</li></ul><ul><li> 
Policy Compliance: Stay updated on company policies and procedures.</li></ul><ul><li> 
Continuous Improvement: Seek and adopt best practices to improve individual and team performance.</li></ul><ul><li> 
Champion IOA Values: Demonstrate integrity and leadership.</li></ul> 
Ideal Candidate Qualifications:<ul><li> 
7+ years of customer service experience in the insurance industry</li></ul><ul><li> 
Thorough knowledge of insurance brokerage and client needs</li></ul><ul><li> 
Required active licensing; professional designation preferred</li></ul><ul><li> 
Strong analytical, problem-solving, and decision-making skills</li></ul><ul><li> 
Exceptional customer service, communication, multitasking, and organizational skills</li></ul><ul><li> 
Proficiency in MS Office (Outlook, Word, Excel)</li></ul><ul><li> 
High School Diploma (or equivalent)</li></ul> 
 
What We Offer:<ul><li> 
Competitive salaries and bonus potential</li></ul><ul><li> 
Company-paid health insurance</li></ul><ul><li> 
Paid holidays, vacations, and sick time</li></ul><ul><li> 
401K with employer match</li></ul><ul><li> 
Professional growth and career progression opportunities</li></ul><ul><li> 
Respectful culture and work/family life balance</li></ul><ul><li> 
Community service commitment</li></ul><ul><li> 
Supportive teammates and a rewarding work environment</li></ul> 
What to Expect (Application Process):<ul><li> 
30-Minute Phone Screen, Online Assessments, and Interview(s)</li></ul>
Salary Range
The expected pay range for this position is $50,000 to $65,000 per year, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</div>

Account Manager Associate - Commercial Lines (Manufacturing/Contractors)

<div>JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you&rsquo;ve got deep experience in commercial real estate, skilled trades or technology, or you&rsquo;re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
The Tenant Services Representative (TSR) plays a key role in ensuring tenant satisfaction and maintaining strong relationships between the property management team and our tenants.
The TSR position is based on-site. *Local market requirements may vary slightly.
Estimated total compensation for this position:
$22.00 - $25.00 per hour
The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .
Expected Schedule: Monday - Friday 8:00 am - 5:00 pm
WHAT YOU&rsquo;LL BE DOING
Client/Tenant Services:<ul><li>
Maintain positive and professional relationships with tenants by providing superior customer service.</li><li>
Prepare high-quality tenant memos and correspondence as directed by the Manager.</li><li>
Provide coverage at the reception desk, greet visitors, and assist with customer service requests.</li><li>
Serve as a liaison between tenants and building engineers, security, housekeeping, and vendors.</li><li>
Monitor tenant work orders and follow up to ensure timely completion.</li><li>
Coordinate tenant meetings, trainings, and events.</li><li>
Facilitate tenant move-ins/move-outs by coordinating arrangements, notifications, and insurance requirements.</li><li>
Prepare electronic tenant newsletters, and daily security and janitorial reports.</li><li>
Manage tenant access cards activation and deactivation.</li></ul>
Administrative:<ul><li>
Provide direct administrative support to Managers and Chief Engineer.</li><li>
Ensure accurate and compliant certificates of insurance for tenants and contractors.</li><li>
Regularly check and respond to emails, including tenant service requests.</li><li>
Maintain regular contact with maintenance staff to ensure common areas are well-maintained.</li><li>
Support Management Audits by preparing files and records annually.</li><li>
Sort, organize, and distribute incoming mail, and prepare outgoing mail and packages.</li><li>
Type general correspondence and memos, and prepare large mailings.</li><li>
Create and maintain organized filing systems.</li><li>
Update employee, clients, and tenant contact databases.</li><li>
Prepare reports for distribution.</li><li>
Organize conference room reservations.</li><li>
Assist in organizing department lunches, meetings, events, and business travel.</li><li>
Participate in creating and implementing property and employee manuals and handbooks.</li><li>
Assist Chief Engineer in meeting Operations Audit criteria.</li><li>
Handle ad hoc administrative requests.</li></ul>
Financial:<ul><li>
Process accounts payable, including coding invoices and tenant billing.</li><li>
Obtain completed W-9 forms from vendors.</li><li>
Assist team members with property budget preparation.</li><li>
Prepare manual adjustment forms for tenant service requests.</li><li>
Assist with new vendor set-up process if needed.</li><li>
Support the management team with monthly financial reporting requirements.</li></ul>
Operations:<ul><li>
Ensure accurate tenant contact information in building systems.</li><li>
Coordinate access for vendors.</li><li>
Schedule materials to be moved into or out of the property.</li><li>
Update assigned sections of the property's emergency preparedness website.</li><li>
Assist in planning an annual safety warden meeting and updating emergency procedures and documentation.</li><li>
Maintain hard copy and electronic files of contracts for contractors and vendors, track contract expiration, and facilitate renewals.</li></ul>
Miscellaneous:<ul><li>
Perform any other duties and tasks assigned to ensure organizational excellence at the property.</li></ul>
WHAT YOU BRING TO THE TABLE
Education/Training:<ul><li>
High School Diploma - Bachelor's degree preferred</li><li>
Commercial real estate experience is a plus.</li></ul>
Years of relevant experience:<ul><li>
Less than 1 year of experience/entry level</li></ul>
Skills and knowledge:<ul><li>
Advanced oral and written communication skills, including the ability to speak effectively before small groups of tenants or employees.</li><li>
Ability to read and interpret documents accurately.</li><li>
Strong attention to detail.</li></ul>
Other abilities:<ul><li>
Typing speed of at least 65 words per minute with 90% accuracy.</li><li>
Proficient knowledge of Microsoft Office/Suite. Willingness to learn and become proficient in other standard software programs used by JLL or the client. Knowledge of Cash, Yardi, and 4sight is preferred.</li></ul>
Physical work requirements and work conditions:
In compliance with the Americans with Disabilities Act (ADA), the TSR&rsquo;s responsibilities are such that in order to perform the required work in a safe and satisfactory manner, the following minimum physical requirements apply:<ul><li>
Sitting for long periods of time.</li><li>
Frequently standing, walking, reaching with hands and arms, stooping, kneeling, crouching, or crawling.</li><li>
Reading video display terminals, order forms, and other written documents.</li><li>
Lifting a minimum of thirty-five (35) pounds.</li><li>
Using and accessing stairwells during emergencies.</li><li>
Using keyboards for typing and computer input.</li><li>
Hearing, speaking, and answering the office telephone system.</li></ul>
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the role.
WHAT&rsquo;S IN IT FOR YOU<ul><li>
Join an industry leader and shape the future of commercial real estate.</li><li>
Deep investment in cutting-edge technology to power your work.</li><li>
Comprehensive and competitive benefits plan</li><li>
A supportive, caring and diverse work environment designed for your growth and well-being.</li><li>
A platform to make a meaningful impact on the community and the environment through our sustainability initiatives.</li></ul>
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Location:
On-site &ndash;Chicago, IL
If this job description resonates with you, we encourage you to apply, even if you don&rsquo;t meet all the requirements. We&rsquo;re interested in getting to know you and what you bring to the table! 
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:<ul><li>
401(k) plan with matching company contributions</li><li>
Comprehensive Medical, Dental &amp; Vision Care</li><li>
Paid parental leave at 100% of salary</li><li>
Paid Time Off and Company Holidays</li><li>
Early access to earned wages through Daily Pay</li></ul>
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL&rsquo;s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a fully copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (&ldquo;JLL&rdquo;) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process &ndash; including the online application and/or overall selection process &ndash; you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page &gt; I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
Accepting applications on an ongoing basis until candidate identified.</div>

Tenant Services Representative

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