claims specialist

account manager, junior

assistant manager

associate client advocate

claims manager

account manager

<div><h2 class="jobSectionHeader">Description</h2>
<div>
The Associate Client Advocate (ACA) client-facing functions utilizing the colleague&rsquo;s advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal delivery activities. The ACA is responsible for supporting client relationships, strategy development, and execution at the insurance program level.

The Associate Client Advocate (ACA) owns client service activities and client engagement in those activities through daily coordination with an assigned Client Specialist in our Global Service Delivery (GSD) Team. The ACA is the primary point of contact for providing all service, escalation, and placement to meet the client&rsquo;s insurance and risk management needs. The ACA has a strong connection to the client&rsquo;s business with a fundamental understanding of its industry and aids in opportunities to maximize the profitability of existing clients by supporting new business efforts.

The primary responsibility of the Associate Client Advocate is to provide an exceptional client experience, with a primary focus on direct client engagement and retention of that business. This includes engaging with sales and broking to understand marketplace changes, design and deliver client presentations/proposals, assist and respond to defensive RFPs, and attend oral presentations where required.

As an ACA you are expected to have:
<ul>
<li>Basic negotiation skills and demonstrated experience</li>
<li>Basic account management skills and demonstrated experience</li>
<li>Basic project management skills and demonstrated experience</li>
<li>Strong presentation skills</li>
<li>Ability to adapt to change</li>
<li>Solid organization skills</li>
<li>Ability to mentor a Client Specialist colleague</li>
</ul>
As an ACA you have the potential to serve as a mentor to other ACAs, a partner/ team member for others within your IVD, or an ACA Leader. 
 
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Role
<ul>
<li>Retains existing book of business, develops, and strengthens client relationships</li>
<li>Identifies, engages, and integrates delivery of all WTW internal resources to deliver an exceptional client experience</li>
<li>Provides direct or supporting strategic planning and consulting advice to clients; monitors insurance and risk management needs in collaboration with WTW resource, practice, and industry groups.</li>
<li>Recommend appropriate solutions throughout the policy term (including acquisition due diligence)</li>
<li>Maximizes the profitability of the client account &amp; drives retention of that business</li>
<li>In collaboration with the Client Advocate, actively expands existing client relationships and supports new business prospecting</li>
<li>Collaborates with client teams during Internal and External Strategy Meetings</li>
<li>Engages with sales and broking to understand marketplace changes</li>
<li>Supports the fee/compensation agreement and overall client invoicing processes</li>
<li>Supports defensive RFP responses
</li><li>Aids in the design and delivery of full client presentations/proposals, client advocacy reports, client service plans and schedules</li>
<li>Coordinates the renewal process to establish and implement the client-specific renewal strategy, collaborates with WTW resources and industry groups to develop and deliver renewal to clients</li>
<li>Ensures all policy requirements (legal, regulatory &amp; compliance) are met</li>
<li>Client-level coordination &amp; management of all service delivery (GSD)</li>
<li>Engage Service Liaisons (Subject Matter Expert or Client Operations Specialist) on escalations</li>
<li>Gather and receive all client information working in collaboration with the Client Specialist</li>
<li>Responsible for coordination of all service delivery activities such as audits, completing second pair of eyes review on policies, resolving all accounting issues, managing aged receivables and bad debt, surplus lines affidavits, issuance of client invoicing and certificates of insurance and auto identification cards.</li>
</ul></div><h2 class="jobSectionHeader">Qualifications</h2>
<div>
The Requirements
<ul>
<li>Targeted 5+ years of commercial Property &amp; Casualty insurance knowledge/experience in a client-facing role, or demonstrated capabilities to complete role responsibilities</li>
<li>Able to apply knowledge of coverage forms in the analysis of program design, the identification of coverage gaps, and ongoing coverage consultation
</li><li>Depending on the complexity of accountability to understand, interpret, analyze, and/or present analytical models</li>
<li>Relationship Management skills: ability to leverage internal and external relationships to bring WTW resources and assets tailored to client needs</li>
<li>Negotiation skills &ndash; the ability to drive conflict resolution and secure concessions without damaging relationships.</li>
<li>Business Acumen; knowledge of strategy, tactics, and solutions for the client, and/or in the marketplace</li>
<li>Knowledge of commercial insurance renewal end-to-end process, steps and owners</li>
<li>Excellent verbal and written communication skills; group presentation skills, ability to drive complex/technical conversations</li>
<li>Daily management of work assignments, mentoring, and collaboration with a Client Specialist</li>
<li>Receptive to feedback; critical thinking and problem-solving skills, high adaptability
</li><li>Supports Client Advocate (CA) in advocating for change. Provides encouragement, takes control of client deliverables, and team projects, leads key delivery areas, collaborates with internal/external stakeholders, and provides clear guidance to ensure others fulfill roles effectively</li>
<li>Strong project management skills: Support the CA in end-to-end oversight of large, complex, ambiguous, or multi-dimensional projects
</li><li>Proficient Microsoft Office skills and familiarity with other relevant online tools</li>
<li>Must achieve and maintain an active insurance broker&rsquo;s P&amp;C license, and complete various continuing education activities as needed
</li><li>Insurance industry designations preferred but not required (CPCU, ARM, CIC, CRIS, CRM)</li></ul> 


This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified. 
 
Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation.

Compensation

The base salary compensation range being offered for this role is $90,000-$120,000 USD per year.

This role is also eligible for an annual short-term incentive bonus.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
<ul>
<li>Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&amp;D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)</li>
<li>Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (Washington State only)</li>
<li>Retirement Benefits: Contributory Pension Plan and Savings Plan (401k).</li>
</ul>
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a &rdquo;hybrid&rdquo; style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and &ldquo;hybrid&rdquo; is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more. 

EOE, including disability/vets</div></div>

Associate Client Advocate

Citi

<div><h2 class="jobSectionHeader">Discover your future at Citi</h2>
Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you&rsquo;ll have the opportunity to grow your career, give back to your community and make a real impact.
<h2 class="jobSectionHeader">Job Overview</h2>
Account Reference Architecture (ARA) is a Completeness Control framework for all Services, Markets, and Banking (SMB) Balance Sheet and Enterprise Bank Cash accounts globally. The platform and associated team provide and maintain a control for end-to-end completeness and integrity between all Citi ledger accounts, their respective cash bank accounts and associated reconciliations. The function ensures that (i) all ledger accounts are appropriately mapped to the associated bank accounts (as applicable) and reconciled in an automated recon platform, (ii) all Citi owned cash bank accounts are appropriately reported in Citi&rsquo;s balance sheet and ledger, and reconciled in an automated recon platform, (iii) any bank accounts that bypass appropriate account management and maintenance procedure are captured and appropriately established in the respective golden source repository, (iv) any discrepancies in data quality are remediated, (v) we have a clear and accurate profile of reconciliation status landscape that subsequently drives organization&rsquo;s automation book of work. ARA is also undergoing further expansion into Enterprise-wide balance sheet over the next three years. ARA is part of the Enterprise Reconciliations Utility (ERU) organization responsible for the global reconciliations, associated reporting and integrity, and leading extensive change book of work associated with MTP reduction, automation, and number of other strategic capabilities.
Bank Account Management &amp; Controls Lead will be responsible for ensuring integrity and completeness of Citi&rsquo;s book-to-bank relationships by investigating and analyzing breaks highlighted as part of the Bank Account, Ledger Account and Reconciliation exception processes. As part of this role, the candidate will be part of both Change the Bank (CTB) and Run the Bank (RTB) pillars by managing day-to-day processes (and team) while contributing towards the Change book of work associated with ARA expansion into Enterprise-wide framework. This will require in-depth analysis, thinking outside-the-box, thought leadership, and partnering with stakeholders and the team. The candidate is a professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Developed communication and diplomacy skills are required to partner, guide and influence others, in particular colleagues in other areas. They provide advice and counsel related to the technology or operations of the business. Their work impacts an entire area, which eventually affects the overall performance and effectiveness of the organization. They will be able to accomplish this task by meeting, at minimum, below responsibilities:
 
 
Responsibilities:
<ul><li>Manage day-to-day operations of the ARA Team, including validation of book-to-bank mappings, remediation of exceptions, and maintaining data quality standards.</li>
<li>Partner with the project team to support the successful rollout of ARA expansion and its integration into Business as Usual (BAU) operations.</li>
<li>Drive the establishment and agreement of Roles &amp; Responsibilities and escalation governance frameworks across all relevant stakeholders.</li>
<li>Design and implement exception management and resolution processes for new scope areas, ensuring integration into a sustainable target operating model; maintain accurate documentation and update Standards of Procedures (SOPs) accordingly.</li>
<li>Provide subject matter expertise on control requirements across balance sheet types (e.g., payables, receivables, suspense, bank cash), advising on associated risks, control gaps, and recommended solutions.</li>
<li>Track, prepare, and communicate clear progress metrics and status updates to internal and external management; oversee escalation reporting on appropriate frequency cycles.</li>
<li>Ensure issues are properly reported, profiled, and escalated; maintain accountability for process integrity, operational risk, and end-to-end outcomes.</li>
<li>Serve as Subject Matter Expert (SME) for the balance sheet control framework, providing guidance and support to internal teams and key stakeholders.</li>
<li>Identify and drive strategic improvements to reduce manual touchpoints; propose enhancements to existing ARA processes to continuously improve completeness and accuracy.</li>
<li>Collaborate with the Technology team to ensure process enhancements and fixes are properly submitted, tested, and released; leverage deep understanding of ARA process flows to support continued growth.</li>
<li>Analyze and remediate balance sheet completeness exceptions, including ledger mapping, bank account mapping, reconciliation validation, balance validation, and data quality across golden sources.</li>
<li>Ensure all processes operate in accordance with SOPs, SLAs, and KPIs; update SOPs as needed to reflect process changes and remediate any identified discrepancies.</li>
<li>Establish clear validation and remediation steps for accounts/reconciliations missing in ARA, applying knowledge of reconciliation and balance sheet substantiation processes to drive resolution.</li>
<li>Influence stakeholder decisions through expert advice, counsel, and facilitation within areas of specialization.</li>
<li>Apply creative thinking and problem-solving skills to remediate discrepancies, working independently, within the team, or cross-functionally as needed.</li>
<li>Understand how functional areas integrate within ARA and actively contribute to broader business objectives; stay current on developments within the function and assess their implications for the role and broader business strategy.</li>
<li>Build and maintain effective relationships with key partners and stakeholders &mdash; including Bank Network Management, Enterprise Reconciliation Utility, Finance, Balance Sheet Governance, and Operations/Business teams &mdash; to identify and implement areas of improvement and address queries.</li>
<li>Contribute to the development of new techniques and change-the-bank initiatives; develop business plans, policies, and procedures while demonstrating the ability to lead projects and deliver innovative solutions.</li>
<li>Communicate and influence effectively through collaborative and persuasive communication.</li>
<li>Take ownership of the volume, quality, timeliness, and delivery of complex work products.</li>
<li>Uphold Citi's principles and values in all day-to-day work activities.</li>
<li>Manage a team &ndash; guide direct reports; oversee outcomes, challenges, opportunities; develop and support growth of the team and the individuals.</li>
<li>Demonstrate sound risk judgment in business decisions, ensuring compliance with applicable laws, regulations, and policies; escalate and report control issues with transparency to safeguard Citigroup, its clients, and its assets.</li>
<li>Perform any additional duties as required to meet evolving business needs.</li>
</ul>Qualifications:
<ul><li>7+ years of experience</li>
<li>Product Management experience highly preferred (i.e., function/process/capacity management experience)</li>
<li>Strong understanding of reconciliations and ledger/balance sheet processes in banking field is required and critical</li>
<li>Change management and leadership skillset are highly beneficial</li>
<li>Project coordination, reporting, leadership skillset is highly preferred</li>
<li>Strong Microsoft Excel and PowerPoint skills are required</li>
<li>Ability to consistently work to a high level of accuracy is crucial</li>
<li>Strong analytical skills with the ability to recognize key issues / implications and to escalate in a timely manner are critical</li>
<li>Experience leading enhancements to process is critical. Experience working with Technology and rolling out requirements is critical.</li>
<li>Self-motivated and proactive with strong organizational and time management skills</li>
<li>People management experience/skills are critical</li>
<li>Strong verbal and written communication skills are critical - strong interpersonal skills, ability to communicate effectively with all levels of staff, ability to influence across teams and levels</li>
</ul>Education:
<h3 class="jobSectionHeader">Bachelor&rsquo;s/University degree, Master&rsquo;s degree preferred</h3>
-
<h2 class="jobSectionHeader">Job Family Group:
</h2>Operations - Transaction Services
-
<h2 class="jobSectionHeader">Job Family:</h2>
Reconciliation and Proofing
-
<h2 class="jobSectionHeader">Time Type:</h2>
Full time
-
<h2 class="jobSectionHeader">Primary Location:</h2>
Tampa Florida United States
-
<h2 class="jobSectionHeader">Primary Location Full Time Salary Range:</h2>
$103,920.00 - $155,880.00 
 
In addition to salary, Citi&rsquo;s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental &amp; vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
-
<h2 class="jobSectionHeader">Most Relevant Skills
</h2>Please see the requirements listed above.
-
<h2 class="jobSectionHeader">Other Relevant Skills
</h2>For complementary skills, please see above and/or contact the recruiter.
-
<h2 class="jobSectionHeader">Anticipated Posting Close Date:</h2>
Aug 05, 2026
-
<h2 class="jobSectionHeader">Automated Processing and AI</h2> 
 
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Illinois residents &ndash; AI Notice and Right
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</div>

Bank Account Management & Controls Lead- Vice President

Heritage MGA LLC

<div>Claims Manager &ndash; Property Claims
Location: Tampa, FL (Westshore District) 
Hybrid Opportunity Available Following Successful Onboarding 
Property &amp; Casualty Insurance
Lead a Team. Influence Strategy. Make an Impact.
At The Heritage Companies, we're looking for an experienced Property Claims Manager who is passionate about developing people, driving operational excellence, and delivering exceptional claims outcomes.
This is an outstanding opportunity to join a growing organization where your leadership truly matters. As the parent company of three property and casualty insurance carriers, Heritage is a super-regional coastal insurer serving customers across the country while maintaining a people-first culture that values collaboration, innovation, and continuous growth.
Our corporate headquarters is located in the heart of Tampa's Westshore District at Westshore City Center, offering an ideal location just minutes from Tampa International Airport, International Plaza, major shopping and dining destinations, and convenient access to all major bridges serving the greater Tampa Bay area.
Following a successful onboarding and training period, this position offers a hybrid work schedule, providing flexibility while maintaining strong collaboration with our leadership team.
Why Heritage?
Our culture is one of the things that truly sets us apart.
We believe that great companies are built by investing in great people. We celebrate successes, support one another, encourage professional development, and create opportunities for employees to grow their careers. Our teams are engaged, collaborative, and genuinely enjoy working together in a professional yet business casual environment.
We're also deeply committed to giving back. Through volunteerism, charitable partnerships, fundraising initiatives, and community outreach, Heritage employees make a meaningful impact throughout the greater Tampa Bay area and across all of our operating locations.
We complement our culture with:<ul><li>
Competitive salary and performance-driven compensation</li><li>
Outstanding medical, dental, vision, and retirement benefits</li><li>
Comprehensive wellness initiatives that support physical, emotional, and financial well-being</li><li>
Generous paid time off and company holidays</li><li>
Career advancement opportunities within a growing organization</li><li>
Hybrid work flexibility after onboarding</li><li>
Employee recognition programs and a collaborative, people-first culture</li></ul>
Position Summary
The Property Claims Manager is responsible for leading and developing both internal and external claims professionals responsible for the investigation, evaluation, negotiation, and resolution of property claims.
This leadership role oversees daily claims operations, ensures regulatory and procedural compliance, drives operational excellence, mentors team members, and helps shape the strategic direction of the Property Claims organization.
What You'll Do<ul><li>
Lead, coach, mentor, and develop a high-performing team of property claims professionals.</li><li>
Oversee claim investigations, evaluations, negotiations, and settlements while ensuring adherence to company standards and regulatory requirements.</li><li>
Review new claims and assign work based on complexity, expertise, and workload.</li><li>
Provide settlement authority guidance and technical expertise to claims adjusters.</li><li>
Conduct open and closed file audits to promote quality, consistency, and operational excellence.</li><li>
Manage complex, high-exposure property claims and develop effective resolution strategies.</li><li>
Analyze claims trends, financial performance, reserve adequacy, and loss adjustment expenses while providing recommendations to senior leadership.</li><li>
Build strong partnerships with policyholders, agents, independent adjusters, attorneys, vendors, and internal business partners.</li><li>
Interpret policy language and state-specific regulations to support sound coverage decisions.</li><li>
Represent the company during mediations, settlement conferences, and legal proceedings when appropriate.</li><li>
Support catastrophe (CAT) planning and operational response during weather events.</li><li>
Recruit, hire, train, coach, and evaluate team members while fostering a culture of accountability, collaboration, and continuous improvement.</li><li>
Participate in departmental initiatives, system enhancements, testing, and process improvement efforts.</li><li>
Partner closely with Underwriting, Finance, Human Resources, Legal, and executive leadership to achieve organizational objectives.</li></ul>
What We're Looking For<ul><li>
Bachelor's degree preferred (equivalent education and experience considered).</li><li>
Florida 6-20 All-Lines Adjuster License required.</li><li>
4+ years of leadership experience managing Personal or Commercial Property Claims teams.</li><li>
Strong technical expertise in property claims handling, coverage analysis, litigation management, and claims regulations.</li><li>
Experience leading, mentoring, and developing claims professionals.</li><li>
Working knowledge of Xactimate, XactAnalysis, and XactNet preferred.</li><li>
Proficiency with Microsoft Office applications.</li><li>
Exceptional communication, negotiation, analytical, and problem-solving skills.</li><li>
Strong organizational and leadership abilities with a commitment to delivering outstanding customer service.</li><li>
Ability to thrive in a fast-paced environment while balancing multiple priorities.</li></ul>
Build Your Future With Heritage
If you're an experienced claims leader looking for an organization where you can make an impact, develop talented teams, and grow your career with an innovative insurance company, we'd love to hear from you.
Join The Heritage Companies and become part of a growing organization known for its exceptional culture, collaborative leadership, commitment to its employees, and dedication to serving both our customers and our communities.
Apply today and discover why Heritage is a great place to build your career.
Additional Information
All offers of employment are contingent upon successful completion of a pre-employment background screening. Additional screenings, including driving history and credit reports, may be required based on the position.
This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Management reserves the right to modify or assign additional responsibilities based on business needs.
Heritage Insurance Holdings, Inc. is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and welcome applicants from all backgrounds. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.</div>

Claims Manager

Securance Consulting

Securance Consulting is looking for a detail-oriented, dependable Administrative Assistant to keep our office running smoothly and support our administrative team. If you're the kind of person who takes pride in getting the details right and learns new systems quickly, this role is built for you.About Securance ConsultingSecurance Consulting is a Tampa-based firm providing cybersecurity and IT professional services to public and private sector clients nationwide. We're a small, close-knit team where administrative work isn't an afterthought &mdash; it's core to how the business runs, and the people who do it well are trusted with real responsibility.About the RoleThe Administrative Assistant supports the day-to-day operations of the firm, working under the direction of the Executive Office Administrator and Executive Office Manager. In your first 90 days, you'll be independently managing CRM data entry, monitoring key email accounts, supporting accounts receivable follow-up, and handling office logistics &mdash; mail, shipping, and supplies &mdash; with minimal oversight. This is a hands-on, hybrid role for someone who's organized, responsive, and comfortable juggling multiple recurring workflows.What You'll Do<ul><li>Create and maintain client and lead records in Zoho CRM, keeping contact, contract, and campaign details accurate and current</li><li>Execute the accounts receivable follow-up cadence and coordinate new client vendor/ACH setup</li><li>Monitor and route inbound email across several company accounts, flagging anything time-sensitive</li><li>Review incoming bids and RFPs against our go/no-go criteria and flag anything unclear</li><li>Maintain and update government and procurement portal registrations</li><li>Handle office logistics &mdash; mail, bank deposits, shipping, and supply inventory</li><li>Print, bind, and ship proposal packages and support event and team coordination as needed</li></ul>What We're Looking ForRequired:<ul><li>3&ndash;5 years of experience in an administrative or office support role</li><li>Proficiency in Microsoft Office &mdash; Word, Excel, and Outlook</li><li>Strong attention to detail; comfortable with data entry accuracy as a core part of the job</li><li>Professional written and verbal communication skills, with prompt, courteous responsiveness</li><li>Must live locally in the Oldsmar/Westchase area or be able to reliably commute &mdash; this is a hybrid position</li><li>Reliable transportation</li></ul>Preferred:<ul><li>Experience with CRM platforms (Zoho CRM or similar) or other business software systems</li><li>Prior experience in a small business or professional services environment</li></ul>Schedule &amp; Location<ul><li>Monday&ndash;Thursday, 8:00 AM&ndash;5:00 PM; Friday, 8:00 AM&ndash;12:00 PM</li><li>Hybrid; Office is in Tampa, FL</li><li>Candidates should be local to the Oldsmar/Westchase area</li></ul>Mission:To protect businesses from cyber threats by providing independent, unbiased assessments of IT security, control, compliance, and operational efficiency.Job Type: Full-timePay: $40,000.00 - $45,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Are you located within 8 miles of our location?</li><li>How many years of experience do you have with Microsoft Word, Excel and Outlook?</li><li>Have you worked in a professional services environment before?</li></ul>Work Location: Hybrid remote in Tampa, FL 33635

Administrative Assistant

Dnata

dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we’d love to have you onboard.
 On the ground, dnata USA keeps 27 of the country’s major airports connected – both with each other and the world - including John F. Kennedy Airport in New York City. Handling 200,000 tonnes of cargo, guiding 15,000,000 passengers and keeping 50,000 flights in the air each year, the work that the dnata USA team complete on the ground is crucial to keeping the country in the air.
 
As a dnata Station Manager for Passenger Handling, you will lead, guide direct the passenger handling operation, ensuring customer service operational efficiencies to include safety and compliance.
 
Essential Duties and Responsibilities: 
<ul>
<li>Responsible for the day-to-day administration and operation of the above wing</li>
</ul>
operation.
 <ul>
<li>Ensure the station operates in compliance with all company policies and procedures,</li>
</ul>
and adheres to the company's mission, vision, and values statements.
 <ul>
<li>Coordinates services with Passenger Service Supervisors/account managers and above</li>
</ul>
wing staff to meet manpower and operational needs and requirements.
 <ul>
<li>Ensure appropriate staffing levels are maintained through proper use of flight and</li>
</ul>
personnel schedules.
 <ul>
<li>Direct management and supervisory staff responsible for the passenger handling</li>
</ul>
primary business functions.
 <ul>
<li>Direct and participate in the acquisition, training, and on-boarding of team members.</li>
<li>Leverage knowledge of all SLA and SGHA’s for current and future customers to deliver</li>
</ul>
on our commitments with customer service staff.
 <ul>
<li>Develop teams to improve work performance and maximize potential through succession</li>
</ul>
planning, KPI achievement, coaching, ongoing training, and mentoring.
 <ul>
<li>Establish and maintain a structured communication process between passenger service</li>
</ul>
agents, supervisors, and account managers.
 <ul>
<li>Regularly interact and obtain feedback from customers to promote the station and</li>
</ul>
measure the level of customer satisfaction to improve capabilities and processes.
 <ul>
<li>Encourage employee suggestions and involvement in the station’s improvement and</li>
</ul>
growth, its processes, and people.
 <ul>
<li>Proactively serves as liaison between dnata and all airline customers in resolving</li>
</ul>
customer grievances.
 <ul>
<li>Resolves employee issues.</li>
<li>Participates in the planning and monitoring of Passenger Service labor and operational</li>
</ul>
expenses, as well as other relevant financial activity.
 <ul>
<li>Actively involved in the training and development of all new and current employees.</li>
<li>Works closely with the GM of station on budgetary needs</li>
</ul>
Job Qualifications
 
<ul>
<li>2+ Years of management experience in Passenger Service</li>
<li>Customer focused attitude, with a high level of professionalism and discretion</li>
<li>Excellent communication, interpersonal skills, create a team environment.</li>
<li>Detail oriented, with the ability to track task progress to completion.</li>
<li>Demonstrated ability to motivate, collaborate and lead.</li>
<li>Highly organized with the ability to effectively prioritize and meet deadlines.</li>
<li>Must handle confidential matters with appropriate discretion.</li>
<li>Ability to travel as required.</li>
<li>Must deliver friendly, courteous, and prompt customer service.</li>
<li>Demonstrated proficiency with Word, Excel, PowerPoint, and outlook. A general understanding of Window, Google Chrome Browser, Internet Explorer Browser</li>
<li>Airline experience is highly preferred.</li>
<li>Must be able to work nights, weekends, holidays as required.</li>
</ul>
Work Environment: 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Station Manager Passenger Handling

Bristol Myers Squibb

<div>Working with Us
 
Challenging. Meaningful. Life-changing. Those aren&rsquo;t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You&rsquo;ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .
<div>Location: Tampa, Florida
As a Senior Manager, Reporting and Analytics, you will be a key driver of data-driven decision-making and operational excellence within the organization. This role entails analyzing and interpreting performance data, identifying operational efficiencies, and providing actionable insights to stakeholders. Leveraging advanced analytics tools and methodologies, the individual will play a crucial role in strategic workforce planning and People Services process optimization.
Key Responsibilities
</div>As part of the People Services, Global Process Ownership team, partner with internal People Services (PS) to perform:
People Services Reporting &amp; Power BI Development
<ul><li>Design and develop interactive Power BI dashboards and automated reports that translate workforce data into clear, actionable insights for People Services leadership and stakeholders.
</li><li>Leverage data modeling to build accurate, scalable reporting solutions that support HR/Finance decision-making across recurring and ad-hoc needs.
</li></ul>Performance Measurement &amp; Data Governance
<ul><li>Define and support the development of performance measurement frameworks incorporating KPIs, goals, end-user reporting requirements, and service-level benchmarks aligned to People Services objectives.
</li><li>Ensure data accuracy and consistency across HR reporting by partnering closely with HRIS and HR systems teams.
</li></ul>HR Analytics Consulting, Stakeholder Partnership &amp; Workforce Insights
<ul><li>Serve as a trusted analytics partner to People Services teams, translating business questions into meaningful data solutions and accessible visual narratives tailored to both HR and senior business audiences.
</li><li>Collaborate with HR Centers of Excellence, HR Business Partners, and People Services leadership to understand reporting needs and deliver insights that support strategic HR initiatives and cross-functional objectives.
</li><li>Utilize descriptive, diagnostic, predictive, and prescriptive analytical approaches to surface trends, patterns, and insights across the employee lifecycle &mdash; from workforce planning and talent acquisition to performance and attrition.
</li></ul>Qualifications &amp; Experience
<ul><li>Bachelor's degree in Human Resources, Business Administration, Information Systems, Data Analytics, or a related field.
</li><li>5+ years of experience in HR/Finance Reporting &amp; Analytics or People Services operations, including hands-on work within platforms such as Workday and SAP SuccessFactors (data extraction, reporting configuration, and operational delivery).
</li><li>3+ years of experience acting as an internal analytics consultant, advising HR stakeholders and translating business needs into reporting solutions.
</li><li>Demonstrated understanding of HR/Finance data domains including workforce analytics, talent acquisition, performance management, compensation, and employee lifecycle metrics.
</li><li>Experience supporting or leading data governance initiatives, including data access controls, data quality frameworks, or stewardship programs
</li></ul>Technical Skills
<ul><li>Strong working knowledge of Power BI, including the ability to independently design, build, maintain, and enhance HR/Finance reports and dashboards.
</li><li>Proficient in data extraction, transformation, and using SQL or similar tools; experience with cloud-based data platforms such as Databricks and AWS (e.g., S3, Redshift) to support scalable reporting and analytics workflows
</li><li>Working knowledge of HR data privacy regulations and governance best practices, ensuring compliant and secure use of People Services data.
</li><li>Experience working with integrated data environments, including HR and Finance platforms, APIs, and connected data sources to support unified reporting.
</li></ul>Soft Skills &amp; Competencies
<ul><li>Strong analytical and problem-solving skills with the ability to work with large, complex HR datasets and translate findings into actionable recommendations.
</li><li>Excellent communication skills with the ability to present data findings clearly and persuasively to both HR and senior business audiences.
</li><li>Proven ability to influence and advise at all levels of an HR organization, building trust and fostering a data-informed culture.
</li><li>Actively listens to stakeholder and peer needs, provides constructive feedback, and contributes to a collaborative team learning environment.
</li><li>Demonstrates emotional intelligence, maintaining composure and sound judgment in ambiguous or high-pressure situations.
</li><li>Exhibits strong self-management skills and proactively seeks opportunities for personal and professional development.
 </li></ul>#LI-Hybrid
If you come across a role that intrigues you but doesn&rsquo;t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
<div><div><div><div><div><div><div><div><div><div><div><div><div><div>Compensation Overview:
</div></div></div></div></div></div></div></div></div></div></div></div></div></div>Tampa - FL - US: $114,670 - $138,947&amp;#xa;
The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee&rsquo;s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.
 
 
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/. 
 
Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:
<ul><li>Health Coverage: Medical, pharmacy, dental, and vision care.
</li><li>Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
</li><li>Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
</li></ul>Work-life benefits include:
Paid Time Off
<ul><li>US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
</li><li>Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
</li></ul>Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.
*Eligibility Disclosure: T he summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.
Uniquely Interesting Work, Life-changing Careers
 
With a single vision as inspiring as &ldquo;Transforming patients&rsquo; lives through science&trade; &rdquo;, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
Supporting People with Disabilities
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ eeo -accessibility to access our complete Equal Employment Opportunity statement.
Candidate Rights
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Data Protection
We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection .
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com . Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.
R1604788 : Senior Manager, Reporting and Analytics</div>

Senior Manager, Reporting and Analytics

Tampa Electric Company

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POWER UP A CAREER WITH US
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Our people power everything we do.
At Tampa Electric, dependable electricity starts with dedicated individuals whose talent, skill and passion drive our success. We&rsquo;ve been lighting the way for West Central Florida for more than 125 years&mdash;and we&rsquo;re just getting started.
Join us and build a rewarding career with competitive pay, comprehensive benefits and a culture that supports your growth. Your potential finds its purpose at Tampa Electric.
We proudly deliver 99.98% electric service reliability to nearly 860,000 customers across 2,000 square miles of Hillsborough County and parts of Polk, Pasco and Pinellas counties. Through innovation and strategic investments, we&rsquo;re creating a cleaner, brighter energy future&mdash;while delivering exceptional service every step of the way.
We reflect the communities we serve and foster a workplace where every employee feels welcomed, valued and engaged. Join our team of energy experts and help shape the future of power.
Storm Duty Requirements
Tampa Electric and its sister companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our Tampa Electric customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.
Responding to storms will be considered a condition of employment.
Tampa Electric is proud to be an Equal Opportunity Employer. To learn more, please click on link below:
Disclosure Statements
 <div><div><div><div><div>Title: Treasury Analyst 
Company: Tampa Electric Company 
State and City: Florida - Tampa 
Shift: 8 Hr. X 5 Days<div><div> 
</div>
<div>POSITION CONCEPT
</div>
<div>The Treasury Analyst Associate will provide daily liquidity management for TECO Energy and its subsidiaries by maintaining cash balances through concentration of bank accounts and investment transactions. Review daily cash transactions for TECO Energy and its subsidiaries. Coordinate with banking representatives on implementing and monitoring required services. Works under general supervision of Corporate Cash Supervisor/Manager.</div><div> 

</div><div>Advancement to a higher level within the progression is based on value added to the Company through increased duties, responsibilities, and accomplishments. Advancement is not automatic, i.e., not based solely on time in the job, but will be based on the employee&rsquo;s performance, qualifications, and the business and/or technical needs of the department.</div><div> 

</div><div>LEVEL 1: ASSOCIATE TREASURY ANALYST</div><div> 

</div><div>PRIMARY DUTIES AND RESPONSIBILITIES
</div><div><ul><li>Compliance, Audit &amp; Operational Support.
<ul><li>Support SOX compliance and audit requests, provide cash management support to operating companies, and assist with disaster recovery testing and procedures.</li>
</ul></li><li>Cash Forecasting, Liquidity &amp; Investments.
<ul><li>Assist with daily cash positioning, determine excess cash for short-term investments, and support borrowing decisions based on forecasted liquidity needs.</li>
</ul></li><li>Cash Transactions &amp; Payment Processing.
<ul><li>Prepare, initiate, and approve electronic payments, internal allocations, and intercompany billings; submit to Accounts Payable for SAP recording. Prepare and review cash management journal entries.</li>
</ul></li><li>Treasury Systems &amp; Security Administration
<ul><li>Maintain User access and entitlements, support system updates and issue resolution, assist with IT coordination, test new products, and train users.</li>
</ul></li><li>Cash Monitoring &amp; Fraud Review.
<ul><li>Review and analyze prior-day cash transactions to ensure proper recording and identify potential fraudulent activity.</li>
</ul></li><li>Bank Fee Management &amp; Cost Optimization.
<ul><li>Maintain bank fee analysis tools, monitor accounts and services, recommend cost-saving opportunities, and record/allocate bank fees to subsidiaries monthly.</li>
</ul></li><li>Bank Account Administration &amp; Relationships.
<ul><li>Maintain bank account records and data files, coordinate with banks to open/modify accounts, and manage service documentation and contracts.</li></ul></li></ul></div> 
</div>
<div><div>QUALIFICATIONS
</div>
</div><div><div>Education
</div>
<div><ul><li>Required: Bachelor&rsquo;s Degree in Accounting, Finance or related field from an accredited college/university.</li>
</ul>
</div><div>Licenses/Certifications
</div>
<div><ul><li>Preferred: CPA or CTP.</li>
</ul>
</div><div>Experience
</div>
<div><ul><li>Required: 1 year of related experience. May include internal/external, co-op /internship experience.</li>
<li>Preferred: Cash management experience. Experience with cash management/banking software.</li></ul></div> 
<div>
</div><div>Knowledge/Skills/Abilities
</div>
<div><ul><li>Required:
<ul><li>Ability to identify and solve problems and analyze financial/banking data.</li>
<li>Proficient in MS Word and Excel.</li>
<li>Ability to work in high pressure/high impact environment.</li>
</ul></li><li>Preferred:
<ul><li>Working knowledge of cash management/banking software.</li>
<li>Knowledge of segregation of duties and security controls .</li></ul></li></ul> 
</div>
</div><div></div>TECO offers a competitive Benefits package!!
Competitive Salary *401k Savings plan w/ company matching * Pension plan * Paid time off* Paid Holiday time * Medical, Prescription Drug, &amp; Dental Coverage *Tuition Assistance Program * Employee Assistance Program * Wellness Programs * On-site Fitness Centers * Bonus Plan and more! 

STORM DUTY REQUIREMENTS....Please make sure to read below!!! Responding to storms will be considered a condition of employment.
TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures. 

TECO Energy is proud to be an Equal Opportunity Employer.
TECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations.
In order to provide equal employment and advancement opportunities for all individuals, employment decisions at TECO Energy will be based on skills, knowledge, qualifications and abilities.
Pay Transparency Non-Discrimination Statement 
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor&rsquo;s legal duty to furnish information. 41 CFR 60-1.35(c)
ADA policy 
It is the policy of TECO Energy to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s. 

Application accommodations 
Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed. 

Pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability.</div></div></div></div></div>

Treasury Analyst

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