account manager, junior

assistant manager

claims manager

claims specialist

marketing director liason

account manager

Heritage MGA LLC

<div>Claims Manager &ndash; Property Claims
Location: Tampa, FL (Westshore District) 
Hybrid Opportunity Available Following Successful Onboarding 
Property &amp; Casualty Insurance
Lead a Team. Influence Strategy. Make an Impact.
At The Heritage Companies, we're looking for an experienced Property Claims Manager who is passionate about developing people, driving operational excellence, and delivering exceptional claims outcomes.
This is an outstanding opportunity to join a growing organization where your leadership truly matters. As the parent company of three property and casualty insurance carriers, Heritage is a super-regional coastal insurer serving customers across the country while maintaining a people-first culture that values collaboration, innovation, and continuous growth.
Our corporate headquarters is located in the heart of Tampa's Westshore District at Westshore City Center, offering an ideal location just minutes from Tampa International Airport, International Plaza, major shopping and dining destinations, and convenient access to all major bridges serving the greater Tampa Bay area.
Following a successful onboarding and training period, this position offers a hybrid work schedule, providing flexibility while maintaining strong collaboration with our leadership team.
Why Heritage?
Our culture is one of the things that truly sets us apart.
We believe that great companies are built by investing in great people. We celebrate successes, support one another, encourage professional development, and create opportunities for employees to grow their careers. Our teams are engaged, collaborative, and genuinely enjoy working together in a professional yet business casual environment.
We're also deeply committed to giving back. Through volunteerism, charitable partnerships, fundraising initiatives, and community outreach, Heritage employees make a meaningful impact throughout the greater Tampa Bay area and across all of our operating locations.
We complement our culture with:<ul><li>
Competitive salary and performance-driven compensation</li><li>
Outstanding medical, dental, vision, and retirement benefits</li><li>
Comprehensive wellness initiatives that support physical, emotional, and financial well-being</li><li>
Generous paid time off and company holidays</li><li>
Career advancement opportunities within a growing organization</li><li>
Hybrid work flexibility after onboarding</li><li>
Employee recognition programs and a collaborative, people-first culture</li></ul>
Position Summary
The Property Claims Manager is responsible for leading and developing both internal and external claims professionals responsible for the investigation, evaluation, negotiation, and resolution of property claims.
This leadership role oversees daily claims operations, ensures regulatory and procedural compliance, drives operational excellence, mentors team members, and helps shape the strategic direction of the Property Claims organization.
What You'll Do<ul><li>
Lead, coach, mentor, and develop a high-performing team of property claims professionals.</li><li>
Oversee claim investigations, evaluations, negotiations, and settlements while ensuring adherence to company standards and regulatory requirements.</li><li>
Review new claims and assign work based on complexity, expertise, and workload.</li><li>
Provide settlement authority guidance and technical expertise to claims adjusters.</li><li>
Conduct open and closed file audits to promote quality, consistency, and operational excellence.</li><li>
Manage complex, high-exposure property claims and develop effective resolution strategies.</li><li>
Analyze claims trends, financial performance, reserve adequacy, and loss adjustment expenses while providing recommendations to senior leadership.</li><li>
Build strong partnerships with policyholders, agents, independent adjusters, attorneys, vendors, and internal business partners.</li><li>
Interpret policy language and state-specific regulations to support sound coverage decisions.</li><li>
Represent the company during mediations, settlement conferences, and legal proceedings when appropriate.</li><li>
Support catastrophe (CAT) planning and operational response during weather events.</li><li>
Recruit, hire, train, coach, and evaluate team members while fostering a culture of accountability, collaboration, and continuous improvement.</li><li>
Participate in departmental initiatives, system enhancements, testing, and process improvement efforts.</li><li>
Partner closely with Underwriting, Finance, Human Resources, Legal, and executive leadership to achieve organizational objectives.</li></ul>
What We're Looking For<ul><li>
Bachelor's degree preferred (equivalent education and experience considered).</li><li>
Florida 6-20 All-Lines Adjuster License required.</li><li>
4+ years of leadership experience managing Personal or Commercial Property Claims teams.</li><li>
Strong technical expertise in property claims handling, coverage analysis, litigation management, and claims regulations.</li><li>
Experience leading, mentoring, and developing claims professionals.</li><li>
Working knowledge of Xactimate, XactAnalysis, and XactNet preferred.</li><li>
Proficiency with Microsoft Office applications.</li><li>
Exceptional communication, negotiation, analytical, and problem-solving skills.</li><li>
Strong organizational and leadership abilities with a commitment to delivering outstanding customer service.</li><li>
Ability to thrive in a fast-paced environment while balancing multiple priorities.</li></ul>
Build Your Future With Heritage
If you're an experienced claims leader looking for an organization where you can make an impact, develop talented teams, and grow your career with an innovative insurance company, we'd love to hear from you.
Join The Heritage Companies and become part of a growing organization known for its exceptional culture, collaborative leadership, commitment to its employees, and dedication to serving both our customers and our communities.
Apply today and discover why Heritage is a great place to build your career.
Additional Information
All offers of employment are contingent upon successful completion of a pre-employment background screening. Additional screenings, including driving history and credit reports, may be required based on the position.
This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Management reserves the right to modify or assign additional responsibilities based on business needs.
Heritage Insurance Holdings, Inc. is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and welcome applicants from all backgrounds. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.</div>

Claims Manager

Securance Consulting

Securance Consulting is looking for a detail-oriented, dependable Administrative Assistant to keep our office running smoothly and support our administrative team. If you're the kind of person who takes pride in getting the details right and learns new systems quickly, this role is built for you.About Securance ConsultingSecurance Consulting is a Tampa-based firm providing cybersecurity and IT professional services to public and private sector clients nationwide. We're a small, close-knit team where administrative work isn't an afterthought &mdash; it's core to how the business runs, and the people who do it well are trusted with real responsibility.About the RoleThe Administrative Assistant supports the day-to-day operations of the firm, working under the direction of the Executive Office Administrator and Executive Office Manager. In your first 90 days, you'll be independently managing CRM data entry, monitoring key email accounts, supporting accounts receivable follow-up, and handling office logistics &mdash; mail, shipping, and supplies &mdash; with minimal oversight. This is a hands-on, hybrid role for someone who's organized, responsive, and comfortable juggling multiple recurring workflows.What You'll Do<ul><li>Create and maintain client and lead records in Zoho CRM, keeping contact, contract, and campaign details accurate and current</li><li>Execute the accounts receivable follow-up cadence and coordinate new client vendor/ACH setup</li><li>Monitor and route inbound email across several company accounts, flagging anything time-sensitive</li><li>Review incoming bids and RFPs against our go/no-go criteria and flag anything unclear</li><li>Maintain and update government and procurement portal registrations</li><li>Handle office logistics &mdash; mail, bank deposits, shipping, and supply inventory</li><li>Print, bind, and ship proposal packages and support event and team coordination as needed</li></ul>What We're Looking ForRequired:<ul><li>3&ndash;5 years of experience in an administrative or office support role</li><li>Proficiency in Microsoft Office &mdash; Word, Excel, and Outlook</li><li>Strong attention to detail; comfortable with data entry accuracy as a core part of the job</li><li>Professional written and verbal communication skills, with prompt, courteous responsiveness</li><li>Must live locally in the Oldsmar/Westchase area or be able to reliably commute &mdash; this is a hybrid position</li><li>Reliable transportation</li></ul>Preferred:<ul><li>Experience with CRM platforms (Zoho CRM or similar) or other business software systems</li><li>Prior experience in a small business or professional services environment</li></ul>Schedule &amp; Location<ul><li>Monday&ndash;Thursday, 8:00 AM&ndash;5:00 PM; Friday, 8:00 AM&ndash;12:00 PM</li><li>Hybrid; Office is in Tampa, FL</li><li>Candidates should be local to the Oldsmar/Westchase area</li></ul>Mission:To protect businesses from cyber threats by providing independent, unbiased assessments of IT security, control, compliance, and operational efficiency.Job Type: Full-timePay: $40,000.00 - $45,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Are you located within 8 miles of our location?</li><li>How many years of experience do you have with Microsoft Word, Excel and Outlook?</li><li>Have you worked in a professional services environment before?</li></ul>Work Location: Hybrid remote in Tampa, FL 33635

Administrative Assistant

Dnata

dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we’d love to have you onboard.
 On the ground, dnata USA keeps 27 of the country’s major airports connected – both with each other and the world - including John F. Kennedy Airport in New York City. Handling 200,000 tonnes of cargo, guiding 15,000,000 passengers and keeping 50,000 flights in the air each year, the work that the dnata USA team complete on the ground is crucial to keeping the country in the air.
 
As a dnata Station Manager for Passenger Handling, you will lead, guide direct the passenger handling operation, ensuring customer service operational efficiencies to include safety and compliance.
 
Essential Duties and Responsibilities: 
<ul>
<li>Responsible for the day-to-day administration and operation of the above wing</li>
</ul>
operation.
 <ul>
<li>Ensure the station operates in compliance with all company policies and procedures,</li>
</ul>
and adheres to the company's mission, vision, and values statements.
 <ul>
<li>Coordinates services with Passenger Service Supervisors/account managers and above</li>
</ul>
wing staff to meet manpower and operational needs and requirements.
 <ul>
<li>Ensure appropriate staffing levels are maintained through proper use of flight and</li>
</ul>
personnel schedules.
 <ul>
<li>Direct management and supervisory staff responsible for the passenger handling</li>
</ul>
primary business functions.
 <ul>
<li>Direct and participate in the acquisition, training, and on-boarding of team members.</li>
<li>Leverage knowledge of all SLA and SGHA’s for current and future customers to deliver</li>
</ul>
on our commitments with customer service staff.
 <ul>
<li>Develop teams to improve work performance and maximize potential through succession</li>
</ul>
planning, KPI achievement, coaching, ongoing training, and mentoring.
 <ul>
<li>Establish and maintain a structured communication process between passenger service</li>
</ul>
agents, supervisors, and account managers.
 <ul>
<li>Regularly interact and obtain feedback from customers to promote the station and</li>
</ul>
measure the level of customer satisfaction to improve capabilities and processes.
 <ul>
<li>Encourage employee suggestions and involvement in the station’s improvement and</li>
</ul>
growth, its processes, and people.
 <ul>
<li>Proactively serves as liaison between dnata and all airline customers in resolving</li>
</ul>
customer grievances.
 <ul>
<li>Resolves employee issues.</li>
<li>Participates in the planning and monitoring of Passenger Service labor and operational</li>
</ul>
expenses, as well as other relevant financial activity.
 <ul>
<li>Actively involved in the training and development of all new and current employees.</li>
<li>Works closely with the GM of station on budgetary needs</li>
</ul>
Job Qualifications
 
<ul>
<li>2+ Years of management experience in Passenger Service</li>
<li>Customer focused attitude, with a high level of professionalism and discretion</li>
<li>Excellent communication, interpersonal skills, create a team environment.</li>
<li>Detail oriented, with the ability to track task progress to completion.</li>
<li>Demonstrated ability to motivate, collaborate and lead.</li>
<li>Highly organized with the ability to effectively prioritize and meet deadlines.</li>
<li>Must handle confidential matters with appropriate discretion.</li>
<li>Ability to travel as required.</li>
<li>Must deliver friendly, courteous, and prompt customer service.</li>
<li>Demonstrated proficiency with Word, Excel, PowerPoint, and outlook. A general understanding of Window, Google Chrome Browser, Internet Explorer Browser</li>
<li>Airline experience is highly preferred.</li>
<li>Must be able to work nights, weekends, holidays as required.</li>
</ul>
Work Environment: 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Station Manager Passenger Handling

Bristol Myers Squibb

<div>Working with Us
 
Challenging. Meaningful. Life-changing. Those aren&rsquo;t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You&rsquo;ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .
<div>Location: Tampa, Florida
As a Senior Manager, Reporting and Analytics, you will be a key driver of data-driven decision-making and operational excellence within the organization. This role entails analyzing and interpreting performance data, identifying operational efficiencies, and providing actionable insights to stakeholders. Leveraging advanced analytics tools and methodologies, the individual will play a crucial role in strategic workforce planning and People Services process optimization.
Key Responsibilities
</div>As part of the People Services, Global Process Ownership team, partner with internal People Services (PS) to perform:
People Services Reporting &amp; Power BI Development
<ul><li>Design and develop interactive Power BI dashboards and automated reports that translate workforce data into clear, actionable insights for People Services leadership and stakeholders.
</li><li>Leverage data modeling to build accurate, scalable reporting solutions that support HR/Finance decision-making across recurring and ad-hoc needs.
</li></ul>Performance Measurement &amp; Data Governance
<ul><li>Define and support the development of performance measurement frameworks incorporating KPIs, goals, end-user reporting requirements, and service-level benchmarks aligned to People Services objectives.
</li><li>Ensure data accuracy and consistency across HR reporting by partnering closely with HRIS and HR systems teams.
</li></ul>HR Analytics Consulting, Stakeholder Partnership &amp; Workforce Insights
<ul><li>Serve as a trusted analytics partner to People Services teams, translating business questions into meaningful data solutions and accessible visual narratives tailored to both HR and senior business audiences.
</li><li>Collaborate with HR Centers of Excellence, HR Business Partners, and People Services leadership to understand reporting needs and deliver insights that support strategic HR initiatives and cross-functional objectives.
</li><li>Utilize descriptive, diagnostic, predictive, and prescriptive analytical approaches to surface trends, patterns, and insights across the employee lifecycle &mdash; from workforce planning and talent acquisition to performance and attrition.
</li></ul>Qualifications &amp; Experience
<ul><li>Bachelor's degree in Human Resources, Business Administration, Information Systems, Data Analytics, or a related field.
</li><li>5+ years of experience in HR/Finance Reporting &amp; Analytics or People Services operations, including hands-on work within platforms such as Workday and SAP SuccessFactors (data extraction, reporting configuration, and operational delivery).
</li><li>3+ years of experience acting as an internal analytics consultant, advising HR stakeholders and translating business needs into reporting solutions.
</li><li>Demonstrated understanding of HR/Finance data domains including workforce analytics, talent acquisition, performance management, compensation, and employee lifecycle metrics.
</li><li>Experience supporting or leading data governance initiatives, including data access controls, data quality frameworks, or stewardship programs
</li></ul>Technical Skills
<ul><li>Strong working knowledge of Power BI, including the ability to independently design, build, maintain, and enhance HR/Finance reports and dashboards.
</li><li>Proficient in data extraction, transformation, and using SQL or similar tools; experience with cloud-based data platforms such as Databricks and AWS (e.g., S3, Redshift) to support scalable reporting and analytics workflows
</li><li>Working knowledge of HR data privacy regulations and governance best practices, ensuring compliant and secure use of People Services data.
</li><li>Experience working with integrated data environments, including HR and Finance platforms, APIs, and connected data sources to support unified reporting.
</li></ul>Soft Skills &amp; Competencies
<ul><li>Strong analytical and problem-solving skills with the ability to work with large, complex HR datasets and translate findings into actionable recommendations.
</li><li>Excellent communication skills with the ability to present data findings clearly and persuasively to both HR and senior business audiences.
</li><li>Proven ability to influence and advise at all levels of an HR organization, building trust and fostering a data-informed culture.
</li><li>Actively listens to stakeholder and peer needs, provides constructive feedback, and contributes to a collaborative team learning environment.
</li><li>Demonstrates emotional intelligence, maintaining composure and sound judgment in ambiguous or high-pressure situations.
</li><li>Exhibits strong self-management skills and proactively seeks opportunities for personal and professional development.
 </li></ul>#LI-Hybrid
If you come across a role that intrigues you but doesn&rsquo;t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
<div><div><div><div><div><div><div><div><div><div><div><div><div><div>Compensation Overview:
</div></div></div></div></div></div></div></div></div></div></div></div></div></div>Tampa - FL - US: $114,670 - $138,947&amp;#xa;
The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee&rsquo;s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.
 
 
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/. 
 
Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:
<ul><li>Health Coverage: Medical, pharmacy, dental, and vision care.
</li><li>Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
</li><li>Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
</li></ul>Work-life benefits include:
Paid Time Off
<ul><li>US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
</li><li>Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
</li></ul>Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.
*Eligibility Disclosure: T he summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.
Uniquely Interesting Work, Life-changing Careers
 
With a single vision as inspiring as &ldquo;Transforming patients&rsquo; lives through science&trade; &rdquo;, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
Supporting People with Disabilities
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ eeo -accessibility to access our complete Equal Employment Opportunity statement.
Candidate Rights
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Data Protection
We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection .
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com . Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.
R1604788 : Senior Manager, Reporting and Analytics</div>

Senior Manager, Reporting and Analytics

State of Florida

Requisition No: 879246
 
Agency: Elder Affairs
 
Working Title: OPS QUALITY CONTROL ANALYST - 65650048
 
Pay Plan: Temp
 
Position Number: 65650048
 
Salary: $15.00-$18.50 HOURLY
 
Posting Closing Date: 07/19/2026
 
Total Compensation Estimator Tool
 
DEPARTMENT OF ELDER AFFAIRS
 
LONG-TERM CARE OMBUDSMAN PROGRAM
 
*****OPEN COMPETITIVE*****
 
POSITION OVERVIEW AND RESPONSIBILITIES: 
This position is responsible for conducting routine access visits and investigating complaints about services in long-term care facilities. The ombudsman is a designated representative of the Office of State Long-Term Care Ombudsman as authorized by federal and state law. The ombudsman serves under the direction of the District Ombudsman Manager.
 
PAY: 
Salary will be commensurate with experience and qualifications, ranging from $15.00 to $18.50, hourly.
 
DUTIES AND RESPONSIBILITIES: 
Answer the phone and maintain phone log for all incoming calls; checks and responds to voice mail.
 Enters complaint, case, and assessment information in web-based documentation system; enters updates as received.
 Tracks incoming reports and information such as Adult Protective Services reports, nursing home discharge and transfers, facility contact information, etc.; updates appropriate log or tracking tool.
 Following certification as ombudsman, travels to facilities and conducts assessments as needed.
 Following certification as ombudsman, travels to facilities and investigates and resolves long-term care facility residents' complaints as needed. Identifies significant individual and systemic problems affecting residents. problems and brings them to the attention of the District Ombudsman Manager (DOM); obtains access to long-term care facilities and to residents' records; and protects the confidentiality of residents' records, complainants' identities, and ombudsman files. Conducts interviews, reviews documents, and writes reports of findings.
 Assists in preparing, processing and maintaining volunteer paperwork including applications, travel, activity reports, and continuing education training hours.
 Processes miscellaneous incoming mail, emails, and faxes; respond as appropriate; general office filing.
 Assists the District Ombudsman Manager (DOM) with preparing and arranging monthly ombudsman district council meetings.
 Tracks inventory of office items such as forms, brochures, promotional items, office supplies, and electronic equipment; prepares orders as needed; coordinate distribution of items to volunteers.
 Serves as primary office contact in the absence of the DOM.
 Performs other duties as assigned
 Travel is required.
 Attendance is an essential function of this job.
 
KNOWLEDGE, SKILLS, AND ABILITIES: 
Possess good organizational skills.
 Ability to handle telephone calls in a courteous and effective manner.
 Ability to communicate effectively both orally and in writing.
 Ability to operate general office equipment.
 Ability to conduct assessments and fact-finding interviews.
 Ability to investigate, analyze and resolve complaints.
 Ability to write reports.
 Ability to deal effectively with people.
 Ability to perform basic arithmetic calculations.
 Knowledge of basic investigative techniques.
 Knowledge of the rules governing Ombudsman investigations and assessments.
 Ability to collect and analyze evidence.
 Ability to use deductive reasoning.
 Ability to analyze information and determine its validity.
 Ability to write accurate investigative reports.
 Ability to make independent decisions.
 Ability to conduct thorough investigations.
 Ability to maintain strict confidentiality.
 Ability to establish and maintain effective working relationships with others.
 Apply the policies, procedures, and programs governing the agency.
 Ability to communicate with others to obtain and verify information.
 Ability to analyze and interpret written, numerical, and verbal data from various sources.
 Ability to type and prepare reports and memoranda accurately and timely.
 Ability to plan and organize to ensure work is completed in accordance with applicable laws, regulations, rules and policies.
 Ability to read, understand, and apply regulations, and policy directives.
 Ability to fulfill all ombudsman program certification and continuing education training requirements.
 Proficiency in Microsoft Office Suite and Windows 2000.
 
REQUIREMENTS: 
If selected for employment applicant will be required to become a certified Ombudsman upon time frame set by employer.
 Travel is required. Operates own private motor vehicle for routine travel within the assigned office's planning and service area. All applicable State and local driving laws and insurance regulations must be strictly adhered to in the operation of the private vehicle while performing State business. You must possess a valid Florida driver’s license.
 
THE BENEFITS OF WORKING FOR THE STATE OF FLORIDA: 
Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive employee benefits including:
 
Participation in state group insurance (must meet eligibility requirements*). For more details consult with People First at 877-562-7287 or go to: https://www.mybenefits.myflorida.com/health/eligibility_and_enrollment/ops_employees
 Participation in the Florida Deferred Compensation Plan (457b). (For additional details and online enrollment visit MyFloridaDeferredComp.com)
 State of Florida 401(a) FICA Alternative Plan (tax deferred
 Retirement Savings Plan). (
 Flexible Spending Accounts
 
<ul>
<li>Seasonal and part-time OPS employees (less than 30 hours average per week) refer to the links above for detailed eligibility requirements.</li>
</ul>
OUR ORGANIZATION AND MISSION: 
The Department is dedicated to promoting the well-being, safety, and independence of Florida's seniors, their families, and caregivers. Its vision is for all Floridians to live well and age well.
 
SPECIAL NOTE: 
Candidate Profile (application) must be complete in its entirety.
 
Include supervisor names and phone numbers of all periods of employment.
 Account for and explain any gaps in employment so that the hiring process is not delayed. Gaps of employment for 3 months or more MUST be addressed on application.
 Experience, education, training, knowledge, skills, and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
 It is unacceptable to use the statement “See Resume” in place of entering work history.
 Periods of employment should be entered with the most recent/current listed first.
 If you are a retiree of the Florida Retirement System (FRS), please contact the FRS to determine if your current benefits may be affected if you are reemployed with the State of Florida in an FRS-covered position. Your current retirement benefits may be canceled, suspended, or deemed invalid depending upon the date of your retirement.
 If claiming Veteran’s Preference, candidates MUST attach supporting documentation (DD214).
 If claiming Right to First Interview, candidates MUST attach a copy of your official layoff letter when applying.
 All documentation is due by the close of the vacancy announcement.
 
If you experience problems applying online, please call the People First Service Center at (877) 562-7287.
 
BACKGROUND CHECKS: 
Successful completion of a Level 2 Criminal History Background Check is required for all applicants selected for this position.
 
APPLICANT INFORMATION: 
Applicants should apply on-line via the People First Website https://peoplefirst.myflorida.com by 11:59 p.m. (EST) on the closing date of the position vacancy advertisement but are strongly encouraged to apply by 6:00 p.m. on the closing date to avoid any system down times or any other complications that may arise.
 
If you have problems applying on-line, call the People First Service Center at 1-877-562-7287. Paper applications will not be accepted by the agency.
 
The Department of Elder Affairs is an "older worker-friendly" employer and also lists vacancies on the Silver Edition website, found at http://silver.employflorida.com, that connects persons age 50 and older with other businesses/volunteer organizations/employers who specify they are "older worker-friendly."
 
The Department of Elder Affairs is an E-Verify employer and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each New Employee’s I-9 Form to confirm work eligibility.
 
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
 
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
 
Location: 
TAMPA, FL, US, 33602 TAMPA, FL, US, 33604 TAMPA, FL, US, 33605 TAMPA, FL, US, 33606 TAMPA, FL, US, 33607 TAMPA, FL, US, 33609 TAMPA, FL, US, 33610 TAMPA, FL, US, 33611 TAMPA, FL, US, 33612 TAMPA, FL, US, 33613 TAMPA, FL, US, 33614 TAMPA, FL, US, 33615 TAMPA, FL, US, 33616 TAMPA, FL, US, 33617 TAMPA, FL, US, 33618 TAMPA, FL, US, 33619 TAMPA, FL, US, 33620 TAMPA, FL, US, 33625 TAMPA, FL, US, 33626 TAMPA, FL, US, 33634 TAMPA, FL, US, 33637 TAMPA, FL, US, 33672 TAMPA, FL, US, 33680 TAMPA, FL, US, 34748
 
#job-location.job-location-inline { display: inline; }
 
Nearest Major Market: Tampa

OPS QUALITY CONTROL ANALYST - 65650048

IDEA Public Schools

<div>Description 
 
 
 
Role Mission: IDEA Academy teachers are responsible for ensuring that every IDEA student masters the academic and social skills necessary to succeed in college, while also embodying IDEA&rsquo;s values daily. 
IDEA Academy teachers set ambitious goals for student achievement and invest students and families in accomplishing them; create a powerful learning environment; plan and deliver purposeful, rigorous instruction; assess for mastery and track student progress toward goals; analyze data to intervene and adjust instruction; and seek excellence as an educator and an IDEA team member. Academy core subjects are state assessed in grades 3rd, 4th, 5th grades. 
What We Offer 
Compensation:
<ul><li>The starting teacher salary for 0 years of experience is $52,000. This role is eligible for various stipends based on certifications, credentials, and campus leadership ranging from $500-$4,000 each. We also offer additional performance-based compensation. For more information about our compensation and total rewards, visit our compensation and benefits page.</li><li>
Additional hourly compensation is provided for after-school tutoring or Saturday school as assigned.</li></ul> 
Other Benefits:
We offer a comprehensive benefits plan, covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse/domestic partner and children. Some of the special benefits we offer at IDEA include: 
<ul><li>
Paid Family Leave: Eligible staff may receive up to 8 weeks of paid leave for the birth or adoption of a child, based on their tenure with the organization and caregiver designation.</li><li>
Tuition Reimbursement: Staff members may apply for up to 50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year subject to manager discretion and budget availability.</li><li>
Employer-Paid Mental/Behavioral Health: 5 face-to-face counseling sessions within a year, unlimited 24/7 telephonic counseling, and other work-life services available at no cost.</li></ul> 
Other benefits include dental and vision plans, disability, life insurance, parenting benefits, flexible spending account options, generous vacation time, referral bonuses, professional development, and a 403(b) plan. IDEA may offer a relocation allowance to defray the cost of moving for this role, if applicable. 
What You Bring - Competencies 
Qualifications:<ul><li>
High level of content-area proficiency as evidenced by teaching certification, field of study, or work-experience (strongly preferred)</li><li>
Education: Bachelor&rsquo;s Degree from an accredited four-year educational institution (required)</li><li>
Experience: Experience in a K-12 classroom setting (strongly preferred)
</li><li>Licenses or Certifications: Holding or willing to pursue a Florida educator certification required
<ul><li>IDEA operates a certification program for non-certified IDEA teachers to gain certification while teaching</li></ul></li></ul>
Knowledge and Skills:<ul><li>
Knowledge of core academic subject assigned and ability to pass an IDEA content assessment</li><li>
Knowledge of curriculum and instruction</li><li>
Ability to instruct students and manage student behavior</li><li>
Strong organizational, communication, and interpersonal skills</li><li>
Ability to adjust and adapt to a multitude of situations in the school environment</li></ul>
What You&rsquo;ll Do - Accountabilities 
Responsibilities:
<ul><li>Implement state learning standards and IDEA curricula and assessments to meet ambitious academic expectations
</li><li>Submit weekly lesson plans two weeks in advance for feedback</li><li>
Implement formal and informal assessments to track each individual student&rsquo;s progress and learning needs, adjust lesson plans accordingly and update gradebook weekly</li><li>
Communicate students&rsquo; progress with student and family on a weekly basis</li><li>
Effective facilitation and personal use of technology as a communication and educational tool to improve student achievement and manage work related tasks.</li><li>
Implement a clear and consistent behavior management system that aligns to campus- wide initiatives while developing students&rsquo; character and sense of community in the classroom</li><li>
Help shape and develop a school wide culture that fosters a productive and enthusiastic learning environment for each student</li><li>
Establish and maintain a cooperative working relationship with students and families based on trust, understanding and respect for the communities in which they identify.
</li><li>Host necessary tutoring sessions to meet all students&rsquo; needs</li><li>
Participate in weekly manager check-ins, grade-level meetings, before and after-school duties, and school wide meetings and functions</li><li>
Engage in summer and year-long district, school and personal learning and development</li><li>
Minimum of 40+ hours spent at school per week</li><li>
Additional responsibilities may include: after-school tutoring or Saturday school and are based on the needs of our scholars</li></ul> 
We look for Team and Family who embody the following values and characteristics:<ul><li>
Believes and is committed to our mission and being an agent of change: that all students are capable of getting to and through college
</li><li>Has demonstrated effective outcomes and results, and wants to be held accountable for them</li><li>
Has a propensity for action, willing to make mistakes by doing in order to learn and improve quickly</li><li>
Works with urgency and purpose to drive student outcomes</li><li>
Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change</li><li>
Seeks and responds well to feedback, which is shared often and freely across all levels of the organization</li><li>
Works through silos and forges strong cross-departmental relationships in order to achieve outcomes</li><li>
We believe in education as a profession and hold ourselves to high level of conduct, professionalism and behaviors as models for our colleagues and students.</li></ul> 
About IDEA Public Schools 
At IDEA Public Schools, we believe each and every child can go to college. Since 2000, IDEA Public Schools has grown from a small school with 150 students to a multi-state network of tuition-free, Pre-K-12 public charter schools. 
IDEA Public Schools boasts national rankings on The Washington Post and U.S. News &amp; World Report&rsquo;s top high schools lists. IDEA serves over 80,000 college-bound students in 143 schools across Texas, Florida, Ohio, and is on-track to maintain its legacy of sending 100% of its graduates to college. 
When you choose to work at IDEA, you are part of our IDEA Team and Family. You will work alongside team members who set and reach ambitious goals every day, are excited to continue to grow with IDEA, and work relentlessly to make college for all a reality. 
Staff Experience 
At IDEA, the Staff Experience Team uses our Core Values to promote human connection and a culture of integrity, respect, and belonging for all Team and Family members. Learn more about our Commitment to Core Values here! 
To Apply 
Please submit your application online through Jobvite. It&rsquo;s in your best interest to apply as soon as possible. 
IDEA Public Schools in Florida intends to promote and establish a Drug-Free Workplace Program to maximize safety and productivity in the workplace, enhance our competitive position in the marketplace, without experiencing the costs, delays, and tragedies associated with accidents that result from drug or alcohol abuse by employees. A Drug-Free Workplace means that of our employees must remain Drug-Free both on and off the job, and free from alcohol on the job. In holding to this policy, all staff members will undergo drug testing prior to starting in their new role with us. 
To read our full policy, please click the following link: https://ideapublicschools.org/wp-content/uploads/2022/06/FL-Drug-Free-Workplace-Policy.pdf 
Background Screening Requirement 
Employment in this role is contingent upon successful completion of a background screening through the Florida Care Provider Background Screening Clearinghouse. 
For additional information, please visit the Care Provider Background Screening Clearinghouse Education and Awareness website: https://info.flclearinghouse.com</div>

2nd Grade ELA Teacher - IDEA Victory Academy (26-27)

<div>Description 
 
 
 
Role Mission: RISE stands for Reaching Independence through Support and Education. IDEA Exceptional Student RISE teachers ensure that our students who have a wide range of learning, cognitive, emotional, and physical disabilities, are held to very high achievement expectations so that they reach their fullest potential. Our IDEA Exceptional Student RISE teachers teach all subjects such as Reading, Writing, and Math, History, Adaptive PE and others to students who have but are not limited to intellectual, behavioral, and physical disabilities. RISE Exceptional Student teachers also provide resources, education, training, and emotional support to the families they serve so families are prepared for long-term plans for their children. 
What We Offer 
Compensation:
<ul><li>The starting teacher salary for 0 years of experience is $52,000. This role is eligible for various stipends based on certifications, credentials, and campus leadership ranging from $500-$4,000 each. We also offer opportunities and incentives through our Teacher Career Pathway with the potential to earn up to $10,000 in additional compensation. For more information about our compensation and total rewards, visit our compensation and benefits page.</li><li>
Additional hourly compensation is provided for after school tutoring or Saturday school as assigned.</li></ul> 
Other Benefits:
We offer a comprehensive benefits plan, covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse/domestic partner and children. Some of the special benefits we offer at IDEA include: 
<ul><li>
Paid Family Leave: Eligible staff may receive up to 8 weeks of paid leave for the birth or adoption of a child, based on their tenure with the organization and caregiver designation.</li><li>
Tuition Reimbursement: Staff members may apply for up to 50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year subject to manager discretion and budget availability.</li><li>
Employer-Paid Mental/Behavioral Health: 5 face-to-face counseling sessions within a year, unlimited 24/7 telephonic counseling, and other work-life services available at no cost.</li></ul> 
Other benefits include dental and vision plans, disability, life insurance, parenting benefits, flexible spending account options, generous vacation time, referral bonuses, professional development, and an employer paid 403(b) retirement matching of up to 4% of your annual compensation. IDEA may offer a relocation allowance to defray the cost of moving for this role, if applicable. 
What You Bring - Competencies 
Qualifications:<ul><li>
Education: Bachelor&rsquo;s Degree from an accredited four-year educational institution required</li><li>
Experience: Experience in an Exceptional Student Education classroom setting with students who have significant disabilities</li><li>
Licenses or Certifications: valid state certification in Exceptional Student Education and content is required, current GT endorsement or willingness to earn GT endorsement upon hire required</li></ul> 
Knowledge and Skills:<ul><li>
Knowledge of curriculum and instruction</li><li>
Ability to instruct students and manage student behavior</li><li>
Strong organizational, communication, and interpersonal skills</li><li>
Ability to adjust and adapt to a multitude of situations in the school environment</li><li>
Ability to facilitate Admission, Review and Dismissal meetings</li><li>
Strong family engagement and communication</li><li>
Record of results for students who are academically at risk</li></ul>
What You&rsquo;ll Do - Accountabilities 
Exceptional Student Education Teacher Responsibilities:
<ul><li>Adapt lessons to meet the needs of students</li><li>
Support coordination of related services for students on their caseload</li><li>
Develop Individualized Education Programs (IEPs) for a caseload of students</li><li>
Implement IEPs, assess students&rsquo; performance, and track their progress</li><li>
Update IEPs throughout the school year to reflect students&rsquo; progress and goals</li><li>
Assess students&rsquo; skills to determine their needs and to develop teaching plans</li><li>
Collect and analyze student data in order to make effective decisions to maximize achievement</li><li>
Discuss student&rsquo;s progress with parents, teachers, counselors, and administrators</li><li>
Prepare and help students transition from grade to grade and after graduation</li></ul><ul><li>
Implement state learning standards and IDEA curricula and assessments to meet ambitious academic expectations
</li><li>Submit weekly lesson plans two weeks in advance for feedback</li><li>
Implement formal and informal assessments to track each individual student&rsquo;s progress and learning needs, adjust lesson plans accordingly and update gradebook weekly</li><li>
Communicate students&rsquo; progress with student and family on a weekly basis</li><li>
Effective facilitation and personal use of technology as a communication and educational tool to improve student achievement and manage work related tasks.</li><li>
Implement a clear and consistent behavior management system that aligns to campus- wide initiatives while developing students&rsquo; character and sense of community in the classroom</li><li>
Help shape and develop a school wide culture that fosters a productive and enthusiastic learning environment for each student</li><li>
Establish and maintain a cooperative working relationship with students and families based on trust, understanding and respect for the communities in which they identify.
</li><li>Host necessary tutoring sessions to meet all students&rsquo; needs</li><li>
Participate in weekly manager check-ins, grade-level meetings, before and after-school duties, and school wide meetings and functions</li><li>
Engage in summer and year-long district, school and personal learning and development</li><li>
Minimum of 40+ hours spent at school per week</li><li>
Additional responsibilities may include: after-school tutoring or Saturday school and are based on the needs of our scholars</li></ul>
We look for Team and Family who embody the following values and characteristics:<ul><li>
Believes and is committed to our mission and being an agent of change: that all students are capable of getting to and through college
</li><li>Has demonstrated effective outcomes and results, and wants to be held accountable for them</li><li>
Has a propensity for action, willing to make mistakes by doing in order to learn and improve quickly</li><li>
Works with urgency and purpose to drive student outcomes</li><li>
Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change</li><li>
Seeks and responds well to feedback, which is shared often and freely across all levels of the organization</li><li>
Works through silos and forges strong cross-departmental relationships in order to achieve outcomes</li><li>
We believe in education as a profession and hold ourselves to high level of conduct, professionalism and behaviors as models for our colleagues and students</li></ul> 
Supervisory Responsibilities (if applicable):
<ul><li>Oversee the daily work and responsibilities of an Exceptional Student Education (para-professional) in the RISE classroom.</li></ul>
About IDEA Public Schools 
At IDEA Public Schools, we believe each and every child can go to college. Since 2000, IDEA Public Schools has grown from a small school with 150 students to a multi-state network of tuition-free, Pre-K-12 public charter schools. 
IDEA Public Schools boasts national rankings on The Washington Post and U.S. News &amp; World Report&rsquo;s top high schools lists. IDEA serves over 80,000 college-bound students in 143 schools across Texas, Florida, Ohio, and is on-track to maintain its legacy of sending 100% of its graduates to college. 
When you choose to work at IDEA, you are part of our IDEA Team and Family. You will work alongside team members who set and reach ambitious goals every day, are excited to continue to grow with IDEA, and work relentlessly to make college for all a reality. 
Staff Experience 
At IDEA, the Staff Experience Team uses our Core Values to promote human connection and a culture of integrity, respect, and belonging for all Team and Family members. Learn more about our Commitment to Core Values here! 
To Apply 
Please submit your application online through Jobvite. It&rsquo;s in your best interest to apply as soon as possible. 
IDEA Public Schools in Florida intends to promote and establish a Drug-Free Workplace Program to maximize safety and productivity in the workplace, enhance our competitive position in the marketplace, without experiencing the costs, delays, and tragedies associated with accidents that result from drug or alcohol abuse by employees. A Drug-Free Workplace means that of our employees must remain Drug-Free both on and off the job, and free from alcohol on the job. In holding to this policy, all staff members will undergo drug testing prior to starting in their new role with us. 
To read our full policy, please click the following link: https://ideapublicschools.org/wp-content/uploads/2022/06/FL-Drug-Free-Workplace-Policy.pdf 
Background Screening Requirement 
Employment in this role is contingent upon successful completion of a background screening through the Florida Care Provider Background Screening Clearinghouse.
For additional information, please visit the Care Provider Background Screening Clearinghouse Education and Awareness website: 
https://info.flclearinghouse.com</div>

Exceptional Student Education (ESE RISE) Teacher - IDEA Hope Academy (26-27)

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