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act housing specialist

HILLCREST CHILDREN CENTER

<div>The Housing Specialist is an integral member of the Assertive Community Treatment (ACT) team, responsible for assisting individuals with serious mental illness in obtaining and maintaining safe, affordable, and stable housing in the community. This role emphasizes direct service, collaboration with landlords and housing providers, and integration of housing supports into individualized treatment plans. The Housing Specialist promotes recovery and independence through evidence-based supportive housing practices, ensuring that housing needs are addressed as part of the comprehensive ACT model.
Responsibilities:
<ul><li>Assist clients in identifying, applying for, and securing permanent, independent housing aligned with client preferences.</li>
<li>Provide ongoing support to maintain housing, including landlord mediation, lease education, budgeting, and tenancy skill development.</li>
<li>Educate clients about their rights and responsibilities as tenants.</li>
<li>Support transitions between housing placements and prevent homelessness through proactive intervention.</li>
<li>Collaborate with ACT team members to ensure housing stability is integrated into recovery planning.</li>
<li>Participate in daily team meetings and treatment planning sessions to coordinate housing-related interventions with clinical and rehabilitative services.</li>
<li>Serve as a consultant to the team regarding housing issues, landlord engagement, and community housing resources.</li>
<li>Establish and maintain strong working relationships with local landlords, property managers, housing authorities, shelters, and supportive housing providers.</li>
<li>Identify community housing resources, rental assistance programs, and subsidies available to clients.</li>
<li>Advocate for clients with community agencies to expand housing opportunities for individuals with behavioral health challenges.</li>
<li>Maintain timely and accurate documentation of housing services within the electronic health record (EHR).</li>
<li>Track housing stability outcomes and contribute to fidelity monitoring, quality improvement, and reporting requirements.</li>
<li>Ensure compliance with DBH, Medicaid, and other regulatory standards regarding housing supports.</li>
<li>Provide individual and group training to clients in areas such as budgeting, home maintenance, communication with landlords, and navigating rental systems.</li>
<li>Deliver psychoeducation to clients and families about the role of stable housing in recovery.</li>
</ul>
Qualifications
<ul><li>Bachelor&rsquo;s degree in social work, psychology, rehabilitation counseling, or related field preferred; equivalent combination of education and relevant experience will be considered.</li>
<li>Two (2) years of experience in housing case management, property management, supportive housing services, or related behavioral health settings.</li>
<li>Knowledge of evidence-based supportive housing models and familiarity with local housing resources, landlord/tenant laws, and rental assistance programs.</li>
<li>Experience working with individuals with serious mental illness, co-occurring disorders, and complex social needs.</li>
<li>Valid driver&rsquo;s license and reliable transportation for community-based services</li>
<li>Strong communication, advocacy, and problem-solving skills.</li>
<li>Proficiency in EHR documentation and Microsoft Office/Google Workspace.</li>
</ul>
Benefits:
<ul><li>Affordable Medical, Dental, and Vision insurance.</li>
<li>401K Retirement Plan and Life Insurance.</li>
<li>Paid Time Off (PTO), Sick Leave, and Paid Company Holidays.</li>
<li>Opportunities for leadership training and professional development.</li>
<li>Employee Assistance Programs (EAP) to support your professional and personal well-being.</li>
</ul>
Salary Range:
$25 - $28 per hour</div>

ACT Housing Specialist

<div>UDR, Inc. is seeking a Multi Site Community Director to join our team in Washington DC.

GENERAL SUMMARY OF DUTIES: The Community Director focuses on the management of all aspects of customer service by creating a positive sense of community, taking charge leading a dedicated community team, and fostering positive relationships with community residents. Position may have supervision over a direct reporting staff and will drive various administrative, asset quality, customer service, financial, vendor management and personnel processes in support of community operations. Specific intent is to manage the resident relations aspect of the business to ensure community performs at highest levels to achieve and/or exceed expectations. 
 
SUPERVISION RECEIVED: Reports directly to the Senior Community Director, District Manager or Regional Manager

SUPERVISION EXERCISED: Supervision of two or more associates is required for exempt status, 1 or less for non-exempt status. Direct reports may include the Resident Service Manager, the Resident Service Coordinator(s) and/or Resident Service Specialist(s).

Exempt/Non-exempt status will depend on the supervisory responsibilities in accordance with FSLA guidelines. 2 or more direct reports = Exempt Status; 1 or less direct reports = Non-exempt Status.

ESSENTIAL FUNCTIONS:

Asset Quality 
Ensure community is ready for business and meets established physical standards daily as listed below:

1. Walk community daily; open and close all &ldquo;showing&rdquo; units. Monitor property including office space, restrooms, amenity areas, parking lot and &ldquo;showing&rdquo; units to ensure they meet UDR&rsquo;s quality, cleanliness and presentation standards and proactively monitor battery upkeep of smart locks.
 
2. Refresh community&rsquo;s signage, write and distribute collateral as needed to support the drive for occupancy and improve community image.

Customer Service 
Provide the best standard of quality and service through resident relations:

1. Answer all resident and guest questions professionally and timely, balancing the needs of both internal and external customers. Implement strategies to improve quality of customer service. 
2. Proactively launch self-guided tours and/or provide guided community tours for prospects, lend assistance and provide information pertaining to short-term rentals, corporate housing opportunities and guest suite rentals.

3. Conduct move-in orientation sessions for new residents and drive annual renewal conversations with existing residents as needed.
 
4. Oversee the Customer Survey Program by ensuring that that there is immediate follow up to residents upon the completion of each service request via an e-mail or text notification which includes the ability to request a follow up phone conversation. Follow-up phone calls to residents to gather more information on the quality and satisfaction of service requests.
 
5. Oversee and ensure the maintenance related matters are resolved and/or escalated to the Service Manager to be addressed immediately. If additional service is required, continue to follow up until the issue is resolved.

Financial 
Complete various accounting and financial functions associated with driving and supporting community operations:

1. Work closely with Business Manager to complete required financial responsibilities. 
2. Conduct Purchase Card (P-card) reconciliation for community.

Personnel (if applicable) 
Lead winning team by professional example, taking ownership and personal interest in direct reports, if applicable to drive results and team performance:
1. Host daily and weekly team huddles to discuss community/resident/operations issues and concerns, provide update to team regarding policies, practices, company or team initiatives, training and team building.
 
2. Hire and train new staff and develop staff to maximize potential. 
3. Train district property staff including RSMs, CDs and other personnel as needed and requested by AD/RM/DM. (Senior Community Director) 
4. Monitor staff performance to include performance and address performance problems through corrective action and dismissal. Assist direct reporting staff to address and resolve concerns or complaints involving job duties and job descriptions, performance standards, relations with coworkers, relations with supervisors and managers. 
5. Approve time records and requests for time off.

Vendor Management 
Complete administrative tasks associated with community operations as it relates to outside vendors, communication telecom and IT systems:
1. Manage vendor keys according to UDR&rsquo;s policies and procedures. 
2. Source new vendors as needed in order to maintain community appearance and resident services. 
3. Maintain community telecom and computer equipment, while serving as a partner to IT to troubleshoot system issues and test systems.
Administrative 
Manage and complete a variety of tasks which range from simple to complex; all of which are associated with driving and supporting community operations:

1. Prepare, communicate and deliver all resident specific and community letters and notifications, legal notifications, in addition to the management of the new resident move-in process, documentation and the issuance of all community keys, fobs, remotes, parking permits and parking assignments.
 
2. Review, monitor, administrate and sign leases as required and needed.
 
3. Enforce all policies and procedures. Maintain compliance related to lease agreements including the review and authorization of all leases and ensuring community records (leases, addenda, reports, etc.) are maintained in accordance with stated legal requirements Company policies and/or procedures. 
4. Plan and manage all community events.
 
5. Manage and maintain exemplary community website, social media campaigns, outreach marketing efforts for the community to drive occupancy and increase visibility, including PeerSpace, Craigslist, etc.
 
6. Maintain acceptable NPS scores and facilitate Reputation Management Process. 
7. Utilize the Sugar CRM to effectively manage resident relations, service requests and resident communications. 
8. Smart Rent Management and Package and Parcel Management. 
9. Manage key policy and process by providing keys to residents or contractors and documenting in accordance with the &ldquo;Key Policy&rdquo;. 
10. Investigate, address and resolve all community and resident issues, disturbances, complaints and any crime-related activities/inquiries, including the dispatch for patrol services. Complete incident report for Risk Management as needed. 
11. Serve as organizational representative along with the Business Manager for court appearances regarding non-payment and/or other legal action taken, small claims and UD hearings as necessary or required. 
12. Oversee inventory and replenishment of community office supplies and refreshments for office, residents and guests.
 
13. Develop and maintain emergency action procedures for the properties. 
14. Work closely with the Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met. 
15. Ensure leadership style creates a productive, motivated, informed, inspired, engaged and goal-oriented team. 
16. Comply with all Company policies and procedures related to employment.
 
17. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job. 
18. Perform other duties as assigned or needed. 
PERFORMANCE REQUIREMENTS: Knowledge of organizational policies and procedures. Knowledge and understanding of business concepts and research principles, processes, and techniques. Knowledge of the principles of strategic business decision-making. Ability to apply policies and procedures to solve everyday business issues.

Understanding of overall property management. Must know and follow the Fair Housing laws. Knowledge of principles and methods for promoting property. Strong customer service and personnel management skills. Ability to develop and prepare business analysis and plans. Established ability in the use of social media websites like facebook, twitter, and pinterest. Demonstrated ability in budgeting and financial planning.

Highly organized and demonstrated project management skills. Ability to exercise initiative, problem solving and decision-making skills. Demonstrated understanding of social media campaigns. Ability to provide web-based analytics and recommendations. Ability to work a flexible schedule based on event calendar. Some weekend and evening work will be required.
 
 
Ability to motivate, develop, and direct people as they work, identifying the best people for the job. Ability to apply the principles and practices of work leadership and management. Ability to motivate the community team and manage their performance in accordance with company policies, values, and business practices.

Proven exceptional communication skills both written and verbal with an outgoing personality. Performs duties that require considerable initiative, independent judgment, and strong communication skills. Demonstrated knowledge and familiarity with community and rental property operations. Ability to work in conjunction with residents, prospective residents, Company managers, and associates. Ability to respond to common inquiries or complaints from subordinates, residents, regulatory agencies, or members of the business community. Polished highly professional interpersonal skills both in person, by phone and with all social media interactions. 
 
Knowledge of computer systems and applications. Must have experience with computer skills including Excel, word processing programs, internet, and e-mail at a highly proficient level. Demonstrated proficiency in the use of the internet and internet searches. Ability to create, compose, and edit written materials.
TYPICAL PHYSICAL DEMANDS: Requires mobility sufficient to travel. Some bending, stooping and stretching. Occasionally lifting items weighing up to 30 lbs. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function.

TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Time commitment and schedule may vary based on the event schedule. Some weekend and evening work will be required. 
EDUCATION AND EXPERIENCE:

1. Bachelor&rsquo;s Degree in Business, related field, or its equivalent, preferred. In lieu of degree, equivalent experience in residential properties, marketing and website development, or related business operations is required. 
2. Minimum 2 to 5 years property management experience in onsite office operations, leasing, administration, customer service as well as experience in special events, marketing, and website management preferred. 
3. Minimum of two years&rsquo; management or supervisory experience is required. 
4. Experience in customer service positions in hotel properties, rental operations, or related upscale service business is preferred. 
5. Must have and maintain a valid driver&rsquo;s license unless otherwise noted.

UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 


UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Multi Site Community Director

US Office of Justice Programs

Grants Management Specialist

Enssolutions

<div><div><div>As an Identity and Access Management(IAM) specialist, you have the skills and experience to keep hackers from taking data and breaking processes. We're looking for someone like you to help our clients meet their missions without disruption.As a Ping Identity Subject Matter Expert, you'll play a critical role in the world of IAM and zero trust. You'll interface with stakeholders and engineering teams to delve into the details and dependencies of critical processes and users' roles within them.You'll analyze the identity lifecycle, articulating access requirements and defining enterprise identity records. You'll use your experience in IAM to design, deploy, and support systems that verify appropriate user privileges and manage credentials for accessing our clients' most valuable assets. From single sign-on to privileged access systems, you'll have the chance to implement enterprise‑class solutions and stop adversaries in their tracks.5+ years of experience designing and deploying Identity and Access Management systems3+ years of experience with PingFederate, PingAccess, PingDirectory, and PingAuthorize, including design, implementation, and integration in large-scale, complex environmentsExperience with IAM concepts such as Role-Based Access Control(RBAC), Attribute-Based Access Control(ABAC), Zero Trust, and PasswordlessExperience with IAM protocols such as SAML, OAuth, or OIDCExperience with IAM concepts such as federation and single sign-on(SSO)Active TS/SCI and willingness to obtain a CI PolyHS diploma or GEDSecurity+ certification required.Nice If You Have:Experience with Identity governance processes and entitlement management programsKnowledge of system, network, application, and security architectures and cybersecurity solutionsKnowledge of key cyber processes such as incident handling, risk measurement, and change managementKnowledge of key cyber threats, including nation state actors, malware or ransomware, command and control infrastructures, and mitigationsAbility to collaborate with the professional confidence and credibility to effectively engage and interact with technologists and leaders across the enterpriseAbility to quickly comprehend complex problems, draw logical conclusions, make sound decisions, develop solutions, and drive closureWhy ENS?Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS401k Contribution from Day 1PTO + 11 Paid Federal HolidaysLong &amp; Short Term Disability InsuranceGroup Term Life InsuranceTuition, Certification &amp; Professional Development AssistanceWorkers' CompensationRelocation Assistance#J-18808-Ljbffr
</div></div><div>As an Identity and Access Management(IAM) specialist, you have the skills and experience to keep hackers from taking data and breaking processes. We're looking for someone like you to help our clients meet their missions without disruption.As a Ping Identity Subject Matter Expert, you'll play a critical role in the world of IAM and zero trust. You'll interface with stakeholders and engineering teams to delve into the details and dependencies of critical processes and users' roles within them.You'll analyze the identity lifecycle, articulating access requirements and defining enterprise identity records. You'll use your experience in IAM to design, deploy, and support systems that verify appropriate user privileges and manage credentials for accessing our clients' most valuable assets. From single sign-on to privileged access systems, you'll have the chance to implement enterprise‑class solutions and stop adversaries in their tracks.5+ years of experience designing and deploying Identity and Access Management systems3+ years of experience with PingFederate, PingAccess, PingDirectory, and PingAuthorize, including design, implementation, and integration in large-scale, complex environmentsExperience with IAM concepts such as Role-Based Access Control(RBAC), Attribute-Based Access Control(ABAC), Zero Trust, and PasswordlessExperience with IAM protocols such as SAML, OAuth, or OIDCExperience with IAM concepts such as federation and single sign-on(SSO)Active TS/SCI and willingness to obtain a CI PolyHS diploma or GEDSecurity+ certification required.Nice If You Have:Experience with Identity governance processes and entitlement management programsKnowledge of system, network, application, and security architectures and cybersecurity solutionsKnowledge of key cyber processes such as incident handling, risk measurement, and change managementKnowledge of key cyber threats, including nation state actors, malware or ransomware, command and control infrastructures, and mitigationsAbility to collaborate with the professional confidence and credibility to effectively engage and interact with technologists and leaders across the enterpriseAbility to quickly comprehend complex problems, draw logical conclusions, make sound decisions, develop solutions, and drive closureWhy ENS?Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS401k Contribution from Day 1PTO + 11 Paid Federal HolidaysLong &amp; Short Term Disability InsuranceGroup Term Life InsuranceTuition, Certification &amp; Professional Development AssistanceWorkers' CompensationRelocation Assistance#J-18808-Ljbffr
</div><div><h3 class="jobSectionHeader">Government Careers</h3>
<div>Government jobs offer stability, competitive benefits, and the chance to make a meaningful impact on your community and country.
Whether you&rsquo;re starting your career or seeking new opportunities, these roles provide pathways for growth, security, and service.
Explore positions across a wide range of fields and take the first step toward a rewarding future in public service.
</div>Show more</div></div>
 <div></div><div><div><div><ul><li><h1 class="jobSectionHeader">Ping Identity SME - Active TS/SCI with CI Poly</h1>
</li><li>Enssolutions
</li><li>Washington, DC 20022 United States View Map</li>
</ul><ul><li>Posted: Jul 11, 2026</li>
<li>Location: Washington,DC</li>
</ul><ul><li>Full Time</li>
<li>Federal Government</li></ul></div></div></div><div></div>

Ping Identity SME - Active TS/SCI with CI Poly

First Federal Savings Bank

<div>Teller
DEPARTMENT: Retail Banking REPORTS TO: Banking Center Manager SUPERVISES: N/A

LOCATION: Evansville or Northern Region; Incumbent may be assigned and re-located to a branch within their Region as staffing and business initiatives dictate.

FLSA/STATUS: Non-Exempt/Full-Time
WORK SCHEDULE: Monday thru Friday: Schedule Varies between: 8:00 am &ndash; 5:15 pm. Rotation of Saturday Hours of 8:30 a.m. -12:30p.m. are a requirement. Overtime may be required if business and staffing needs dictate.

First Federal was established on Evansville, Indiana&rsquo;s Westside in 1904 and is a community bank currently serving communities in the tri-state area with several branch locations in Posey, Vanderburgh, Henderson, Warrick, Daviess and Pike Counties.
Full-time employees of First Federal are offered a comprehensive benefit package including Paid Time Off, up to 11 paid Holidays, 401k, ESOP, company paid Disability and Life insurance and Health and Wellness Options including Medical, Dental, Vision, Life and Supplemental Insurance. Our Part-time employees are eligible for up to 11 paid Holidays and can choose to enroll in Dental, Vision and Supplemental Insurance, and participate in clinic healthcare services.

Aside from that, all employees can expect to receive discounted bank services such as free checks, discounts on loans, waived processing fees and much more.
Diversity and Inclusion

First Federal is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce.

At First Federal, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve. 
<div></div>
<div>
POSITION SUMMARY: Provides basic cash receipt and payment services to customers in accordance with financial institution procedures. Meets the needs of customers by becoming familiar with all bank products and services to refer them to appropriate departments for assistance and additional sales opportunities. Consistent in providing courteous, professional, accurate, timely, knowledgeable, and patient service to the customer. Responsible for all BSA related activities.
</div>
<div> EDUCATION &amp; EXPERIENCE:
 <ul><li>High school diploma or equivalent
 </li></ul><ul><li>Prior Customer Service experience
</li></ul> <ul><li>Cash handling experience preferred</li></ul>
<ul><li>Teller experience preferred
</li></ul> <ul><li>Understanding of basic mathematical skills.</li></ul>
<ul><li>Good interpersonal communication &amp; computer skills.</li></ul>
</div>
ESSENTIAL DUTIES AND RESPONSIBILITIES:
 <ul><li>Manage large sum of currency with accuracy</li><li>
 Demonstrate and perform operational excellence in teller processes
</li><li> Receives cash &amp; checks for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters transactions correctly into bank&rsquo;s computer system.
</li><li> Examine checks deposited and determine proper funds availability based on regulation requirements &amp; complete Hold Notices.
</li><li> Process savings withdrawals: verify and receive/review proper identification. Cash checks: verify endorsement, receive/review proper identification, and ensure validity. Process loan payments: verify payment amount and issue receipts.
</li><li> Identify and detect counterfeit currency</li><li>
 The ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with Bank&rsquo;s exposure to loss or fraud.
</li><li> Maintain appropriate currency logs.
</li><li> Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
</li><li> Ensure teller station is properly stocked with forms, supplies, etc.</li><li>
 Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
</li><li> Promote and cross-sell bank products and services; meet the required number of referrals set by Management</li><li>
 Assist in opening and closing of vault and night depository.
</li><li> Balance cash drawer daily with bank&rsquo;s computer-generated teller balance sheet. Researches any outages and reports any unresolved discrepancies to the supervisor.
</li><li> Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Biley Act, Regulation E and teller roles and responsibilities relating to each act.
</li><li> Follow the Onboarding Standards trained and coached by the Bank&rsquo;s Leadership Team</li></ul>

BILINGUAL CUSTOMER SUPPORT (if applicable):

Employees designated as bilingual or multilingual may be required to support customers and employees with Spanish or other language needs to ensure clear, accurate, and professional communication and service delivery.

Responsibilities may include:
<ul><li>
Providing verbal interpretation for Spanish-speaking and other language-speaking customers during routine and complex banking transactions.</li><li>
Assisting with the explanation of bank products, services, disclosures, and account requirements to ensure customer understanding.</li><li>
Supporting written communication needs, including assisting with basic translation of customer-facing information, as appropriate.</li><li>
Assisting with language-specific voicemail communications, including listening to, interpreting, and responding to customer messages or ensuring appropriate follow-up to meet customer needs.</li><li>
Delivering a high level of customer service while ensuring compliance with all bank policies, procedures, and regulatory requirements when communicating in a non-English language.</li><li>
Assisting other team members or branches, as needed, when language support is required to meet customer and business needs.</li></ul>

Qualifications (If Applicable):
<ul><li>
Demonstrated fluency in Spanish or other applicable language(s) (verbal and, where applicable, written) sufficient to effectively communicate banking-related information.</li><li>
Bilingual or multilingual designation is subject to management assessment and ongoing demonstration of proficiency.</li></ul>

Additional Expectations:
<ul><li>
Employees serving in a bilingual or multilingual capacity are expected to maintain accuracy, professionalism, and confidentiality in all translated and interpreted communications.</li><li>
Bilingual or multilingual responsibilities may be assigned based on business needs and may be adjusted or removed at management discretion.</li><li>
Eligibility for any bilingual or multilingual pay differential is contingent upon designation by management and active use of language skills in the performance of job duties.</li></ul>

COMPETENCIES NECESSARY TO BE SUCCESSFUL IN THIS POSITION:

CUSTOMER FOCUS

Behaves with the customer in mind. Dedicated to meeting the customer&rsquo;s needs and expectation. Works with the customer to understand and uncover their issues and/or needs. Interacts with customers in a courteous, professional, and knowledgeable manner. Conducts all company transactions and interactions in an honest, professional, and ethical manner. Gains customer&rsquo;s trust and respect by establishing and maintaining relationships. Remains composed and does not become defensive or show irritation when confronted with disgruntled customers. Cultivates a customer-focused attitude.

JOB KNOWLEDGE

Understanding and proven experience of job responsibilities. Ability to make sound decisions drawing on knowledge and experience. Capable of analyzing and resolving customer or work-related issues. Perceived by customers and co-workers as a skilled problem solver, knowledgeable, and a valuable business resource. Mentors others on how to exhibit functional knowledgeable and skills. Demonstrates initiative growing personal knowledge, while developing personal skills and leadership capability. Understanding of current bank technology and initiative in learning new bank technology.

ACCOUNTABILITY

Follows Standard Operating Procedures (SOPs) for cash handling and manages large sums of currency with accuracy. Complies with Right to Financial Privacy Act as it relates to the position and position's responsibilities. Follows Standard Operating Procedures for Branch Security. Complies with Bank Secrecy Act as it relates to the position and position's responsibilities. Follows Standard Operating Procedures for customer transactions. Understands objectives, priorities, and critical performance measures required to meet customer and company goals. Stays abreast of own performance and manages performance to achieve expected results.
Keeps management informed of progress, issues and potential roadblocks in reaching goals. Actively seeks out feedback on own performance from peers and company management to identify and address areas of individual weakness that may affect department and company performance.
DECISION QUALITY

Demonstrates good judgement. Makes timely, effective decisions without avoidance. Makes use of analysis, wisdom, experience, and judgement. Can cope with change and shift gears comfortably. Does not become agitated when aspects of a situation are unclear and needs to be researched further or looked up to management for direction. Able to approach complex tasks by breaking it down, using logic and reasoning to make a sound fact-based decision. Can consider alternatives, weigh the cost, benefits, and risks involved for the customer and company in any decision.
SALES FOCUSED

Promotes and cross-sells bank products and services and achieves the required number of referrals. Consistently demonstrates appropriate customer on-boarding procedures. Quickly assesses prospects&rsquo; potential for opportunity. Results oriented. Demonstrates the ability to adapt behavior to overcome obstacles needed to achieve expected results.

INTEGRITY
Widely trusted as a direct, honest person who can present the truth in an appropriate and helpful manner. Keeps confidences and owns up to mistakes. Consistently acts with a high degree of professionalism and ethics. Keeps commitments. Conveys credibility, trustworthiness, and good judgment when making suggestions. Genuinely concerned for people, treating everyone with dignity and respect. Always a professional, representing the company in the best possible manner in speech, dress, and conduct.

INITIATIVE

Demonstrates initiative by looking for and suggesting solutions to problems without coaxing. A self-starter continually looking for ways to improve his/her effectiveness. Proactively involves appropriate individuals to resolve issues in a timely manner.
Ability to work with minimum supervision or direction. Willingness to seek out and take responsibility for additional work assignments. Resist getting stale; committed to personal and professional development; self-directed in pursuit of resources that assist continuous learning. Supports innovation and organizational improvement initiatives. Works to implement organizational change. Actively supports company's mission statement of proving shareholder value through increased profitability, quality and growth by building loyal, profitable customer relationships within the tristate. Acts as a champion for change by encouraging peers to embrace change initiative.

QUALITY/QUANITY OF WORK

Eliminates roadblocks and distractions; remains focused. Adapts priorities to changing circumstances. Produces acceptable amount of work within established time limits. Maintains a high quality of work even as quantity increases.

No unnecessary, repetitious, and/or unacceptable levels of errors with work. Produces and maintains required, compliant, and accurate work. Is thorough in review of their work. Looks for ways to continually improve productivity. Adjusts workflows and prioritizes tasks.

ADHERENCE TO POLICIES &amp; PROCEDURES

Demonstrates positive commitment to company&rsquo;s goals, initiatives, and policies and procedures through communication and actions. Compliant with maintaining customers, company and employee's confidential information. Uses good judgement in seeking guidance on a company policy or procedure. Honesty and integrity in handling all company, customer and employee related issues.

INTERPERSONAL RELATIONSHIPS

Ability to communicate clearly, accurately, concisely, and compelling to diverse personalities, on all levels, in both verbal and written communication. Ability to adapt communication methods based on situations and personalities. Ability to present to customers, co-workers and management with poise, authority, and clarity and to respond appropriately to questions, objections, or challenges. Strives to understand others&rsquo; issues, opinions, and needs. Works to establish lasting professional relationships and earn the respect and trust of customers, co-workers and management. Resolves conflicts with others in a respectful, responsible and constructive manner. Shares thoughts, feelings, and rationale so that others can understand your position. Remains composed and does not become defensive and/or irritated when confronted with adversity. Is receptive to and implements suggestions for improvement. Demonstration of commitment to the directive of the organization by actively and positively supporting management decisions.
ADA REQUIREMENTS: Work is performed in a professional office environment. Role routinely uses standard office equipment such as computers, phones, copiers, scanners, printers, filing cabinets, and fax machines. Sitting for long periods of time; May be required to lift items weighing up to 25-lbs. Would require the ability to lift files, open filing cabinets and bend or stand as necessary. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

EQUAL EMPLOYMENT OPPORTUNITY POLICY: First Federal Savings Bank is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to providing equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
<ul><li>This job description may not be all-inclusive. Employees are expected to perform other duties as assigned or directed by management. Job descriptions will be reviewed and may be modified when deemed appropriate by management. As business needs and staffing needs change, all positions at First Federal Savings Bank/Home Building Savings Bank are reviewed. Employee may be moved for business purposes to sustain business and staffing demands.</li></ul></div>

Teller I - Washington (Bilingual - Creole Preferred)

KMRG, LLC

<div>Title: IT Help Desk Specialist 
Location: Washington, DC 
Schedule: Full-time, onsite Monday-Friday 
Salary: $108,000 - $125,000 
 
We are seeking an experienced IT Help Desk Specialist to support the Congressional Budget Office (CBO) in Washington, DC. Your scope of work will include supporting CBO&rsquo;s IT service environment through user support, endpoint operations, access support, technology coordination, and routine service improvements that help agency staff work securely and efficiently. 
 
This is a full-time opportunity in which we&rsquo;ll provide competitive pay, job stability, and security. 
 
Apply today! 
 
RESPONSIBILITIES 
Support Help Desk &amp; User Support<ul><li>
Manage help desk requests through CBO&rsquo;s ticketing system from intake through resolution</li><li>
Support a moderate ticket workload with occasional advanced troubleshooting needs</li><li>
Provide timely technical support to CBO staff for hardware, software, and endpoint issues</li><li>
Troubleshoot mobile device, authentication, connectivity, and secure access issues</li><li>
Guide users on equipment, collaboration tools, cloud services, and self-service resources</li><li>
Deliver clear ticket updates, resolution notes, and user communications through approved channels</li><li>
Respond to assigned daily office technology support needs</li><li>
Assist with conference room technology support and related user assistance</li></ul>
Device Deployment &amp; Endpoint Support<ul><li>
Prepare computer equipment for deployment using onboarding and division-specific requirements</li><li>
Image, configure, deploy, validate, and inventory Windows desktops for end users</li><li>
Configure, deploy, validate, and inventory macOS systems for end users</li><li>
Validate deployed devices against approved security baselines and inventory records</li><li>
Install, troubleshoot, maintain, upgrade, and patch employee hardware and software</li><li>
Maintain peripheral components, firmware updates, and approved security configurations</li><li>
Register and configure iOS and Android devices in enterprise MDM platforms</li><li>
Load and verify software packages through approved imaging and patching tools</li><li>
Check configuration baselines through Ivanti EPM, KACE, or equivalent tools</li><li>
Support workstation deployments, refreshes, data migrations, and recovery operations</li></ul>
System Administration &amp; Troubleshooting<ul><li>
Diagnose MFA failures, identity anomalies, endpoint irregularities, and access issues</li><li>
Resolve network connectivity problems and endpoint performance issues using sound judgment</li><li>
Analyze Windows Event Viewer data to identify errors, patterns, and corrective actions</li><li>
Review macOS Console diagnostics, system logs, and monitoring data to resolve issues</li><li>
Monitor log output to validate image integrity, patch levels, and security compliance</li><li>
Administer Microsoft Entra ID / Active Directory environments with IAM governance</li><li>
Support user account provisioning, group policy adjustments, and identity lifecycle management</li><li>
Manage macOS and iOS enrollment, configuration profiles, FileVault, and authentication integration</li><li>
Apply JAMF and Microsoft Intune for endpoint automation and configuration management</li><li>
Use approved endpoint tools to support automation, policy enforcement, and device management</li></ul>
Security &amp; Asset Support<ul><li>
Validate image integrity, patch levels, endpoint security policies, and approved configurations</li><li>
Apply information security and information assurance principles in customer support activities</li><li>
Support encryption, data loss prevention, and secure credential handling during support work</li><li>
Assist with patch management and vulnerability remediation cycles across supported endpoints</li><li>
Coordinate remediation of critical and high-severity findings based on Nessus scan results</li><li>
Replace defective or obsolete components and document hardware, software, and asset changes</li><li>
Perform secure drive sanitization and destruction using BitRaser or other approved tools</li><li>
Maintain required documentation and certificates for secure drive destruction activities</li></ul>
Documentation &amp; Team Coordination<ul><li>
Create SOPs, knowledge base articles, user guides, technical procedures, and automation scripts</li><li>
Document technical procedures in a clear format for users and internal support teams</li><li>
Support Tier I personnel by promoting best practices, reviewing escalations, and resolving issues</li><li>
Coordinate with Service Desk and Network Operations teams on support and escalation needs</li><li>
Partner with Cloud Services, Engineering, Development, and Cybersecurity teams as needed</li><li>
Identify recurring problem trends and recommend practical mitigation strategies</li><li>
Recommend remedial actions such as driver updates, policy changes, or imaging corrections</li><li>
Assist with outages, service disruptions, emergencies, and incident response activities</li></ul> 

REQUIRED BACKGROUND
<ul><li>Experience with imaging, deployment, configuration management, and security baselines</li><li>
Experience using Ivanti, KACE, Microsoft Intune, JAMF, or similar endpoint tools</li><li>
Experience deploying software, managing devices, enforcing policies, and automating routine tasks</li><li>
Experience supporting AWS-hosted resources, identity services, and hybrid infrastructure integrations</li><li>
Strong understanding of advanced system administration and patch management</li><li>
Strong understanding of baseline configuration and automated imaging processes</li><li>
Strong understanding of cloud and hybrid environment management</li><li>
Strong understanding of Zero Trust security principles</li><li>
Knowledge of organizational security, compliance, and configuration standards</li><li>
Excellent customer service and problem-solving skills</li></ul> 

REQUIRED CAPABILITIES<ul><li>
Must be able to support macOS and Windows systems in an enterprise environment</li><li>
Ability to manage and troubleshoot Microsoft Entra ID / Active Directory services</li><li>
Ability to support MFA, role-based access controls, and AWS-integrated identity solutions</li><li>
Ability to diagnose authentication, connectivity, and endpoint performance issues</li><li>
Ability to analyze system logs, Windows Event Viewer data, and macOS Console diagnostics</li><li>
Ability to coordinate with Service Desk, Network Operations, and Cybersecurity teams</li><li>
Ability to support timely investigation, escalation, and remediation of technical issues</li><li>
Ability to troubleshoot and improve endpoint deployment workflows</li><li>
Ability to ensure endpoint, user, and network interactions follow security standards</li><li>
Ability to communicate clearly and effectively with users and technical teams</li><li>
Ability to document technical procedures and create user-friendly guides</li><li>
Ability to mentor Level I technicians and strengthen Service Desk capability</li><li>
Ability to prioritize tasks, meet tight deadlines, and remain professional and responsive</li></ul> 

LOCATION
<ul><li>Washington, DC 20515</li></ul> 

TRAVEL<ul><li>
Travel may be required</li></ul> 

WORK HOURS<ul><li>
Monday&ndash;Friday, 40 hours per week</li></ul> 

TELEWORK<ul><li>
N/A</li></ul> 

CLEARANCE<ul><li>
U.S. citizenship required as it supports the U.S. federal government
</li></ul> 
CLIENT<ul><li>
 Congressional Budget Office (CBO)</li></ul> 

EMPLOYMENT CLASSIFICATION<ul><li>
Employment Classification Eligibility &mdash; Exempt
</li></ul> 
****************** 
 
KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law. 
 
Other Considerations. Applicants will be subject to a background investigation. Individual&rsquo;s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time. 

rNO5p5LJry</div>

IT Help Desk Specialist

Integrated Finance & Accounting Solutions (IFAS)

<div>
 
 Essential Job Functions: (what will the candidate do on the job):
 
 
 
 
 Responsibilities
 
 
 
 The Financial Specialist serves as a key personnel resource responsible for providing federal financial management, accounting, and budget analysis support. The candidate must be able to fluently read, write, speak, and understand the English language. Specific responsibilities include:
 
 
 <ul>
 <li>
 Process, track, and report financial transactions using DHS financial systems, including the Federal Financial Management System (FFMS) and FileOnQ/Webview
 </li>
 <li>
 Analyze complex financial data, prepare reconciliations, and generate accurate financial reports in compliance with federal requirements
 </li>
 <li>
 Support budget formulation, execution, and monitoring, including providing recommendations for resource allocation and financial planning
 </li>
 <li>
 Apply strong knowledge of federal financial regulations, OMB circulars, and DHS-specific financial policies and procedures
 </li>
 <li>
 Extract, manipulate, and interpret data from FFMS and FileOnQ/Webview using MS Excel and other financial management tools
 </li>
 <li>
 Present and explain financial information, investment information, and financial plans clearly to senior leadership and stakeholders
 </li>
 <li>
 Apply familiarity with finance and statistical analysis software to support financial analysis activities
 </li>
 <li>
 Apply knowledge of INVEST, ACEIT, and Life Cycle Cost Estimates (LCCEs) to support financial planning and analysis
 </li>
 <li>
 Manage multiple priorities with strong attention to detail and organizational skills in a fast-paced environment
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <li>
 Required:
 </li>
 <ul>
 <li>
 Bachelor's degree in Accounting, Finance, Business Administration, or a related field from an accredited university
 </li>
 <li>
 Minimum three (3) years of relevant and recent progressive experience in federal financial management, accounting, or budget analysis
 </li>
 <li>
 Must be eligible to obtain DHS Public Trust security clearance.
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Advanced degree or professional certification such as CPA or CGFM
 </li>
 <li>
 Experience within DHS or other federal agencies
 </li>
 <li>
 Expertise in using DHS financial systems, including FFMS and FileOnQ/Webview, for processing, tracking, and reporting financial transactions
 </li>
 <li>
 Strong knowledge of federal financial regulations, OMB circulars, and DHS-specific financial policies and procedures
 </li>
 <li>
 Proven ability to analyze complex financial data, prepare reconciliations, and generate accurate financial reports in compliance with federal requirements
 </li>
 <li>
 Experience with budget formulation, execution, and monitoring, including the ability to provide recommendations for resource allocation and financial planning
 </li>
 <li>
 Proficiency in Microsoft Excel and other financial management tools, including ability to extract, manipulate, and interpret data from FFMS and FileOnQ/Webview
 </li>
 <li>
 Excellent communication skills, with the ability to present financial information clearly to senior leadership and stakeholders
 </li>
 <li>
 Strong attention to detail, organizational skills, and ability to manage multiple priorities in a fast-paced environment
 </li>
 <li>
 Familiarity with finance and statistical analysis software
 </li>
 <li>
 Ability to present and explain investment information and financial plans
 </li>
 <li>
 Knowledge of INVEST, ACEIT, and LCCEs
 </li>
 <li>
 Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
 </li>
 <li>
 Ability to communicate effectively, both orally and in writing
 </li>
 </ul>
</div>

Financial Specialist

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