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administration and support services manager

Talaat Moustafa Group Saudi

<div>
 
 
 Job Summary:
 
 
 
 
 
 
 
 Support Services Manager is responsible for overseeing the operation, maintenance, and improvement of the organization's physical facilities. This role ensures that buildings and infrastructure are properly maintained, safe, and compliant with regulations. The manager will lead a team of maintenance professionals, coordinate facilities-related services, manage vendors, and implement cost-effective strategies for facilities management, aiming to optimize performance, safety, and functionality
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Lead and supervise a team of maintenance and facilities staff, ensuring high standards of performance, safety, and efficiency.
 </li>
 <li>
 Create work schedules, allocate resources, and ensure adequate staffing for daily operations and emergency response.
 </li>
 <li>
 Oversee the day-to-day maintenance operations of all facilities, including HVAC, plumbing, electrical systems, lighting, cleaning, and other infrastructure needs.
 </li>
 <li>
 Troubleshoot and resolve facility-related issues such as equipment failures, repairs, and urgent maintenance needs in a timely and cost-effective manner.
 </li>
 <li>
 Ensure all building systems (e.g., electrical, plumbing, HVAC) are functioning according to standards and regulations.
 </li>
 <li>
 Manage external vendors and contractors for specialized services (e.g., janitorial services, security, landscaping, etc.), ensuring contracts are executed efficiently and within budget.
 </li>
 <li>
 Monitor vendor performance and ensure compliance with service level agreements (SLAs), quality standards, and safety regulations.
 </li>
 <li>
 Ensure compliance with all relevant health, safety, and environmental regulations (e.g., OSHA, fire safety codes, building codes) within the facilities.
 </li>
 <li>
 Conduct safety inspections, risk assessments, and safety drills to ensure a safe working environment.
 </li>
 <li>
 Develop and manage the facilities and maintenance budget, ensuring cost-effective use of resources.
 </li>
 <li>
 Maintain accurate records of maintenance activities, repair logs, inspections, and compliance reports.
 </li>
 <li>
 Coordinate with other departments to ensure facilities meet operational needs, including IT, operations, and human resources.
 </li>
 <li>
 Communicate facility-related policies and procedures clearly to employees and external contractors.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Facilities Management, Business Administration, Engineering, or a related field. A relevant certification (e.g., Facilities Management Professional - FMP) is a plus.
 </li>
 <li>
 Minimum 10 years of experience in facilities management, maintenance, or a related field, with at least 2 years in a supervisory or management role.
 </li>
 <li>
 Proven experience in managing a team, vendor relationships, and maintenance operations.
 </li>
 <li>
 Familiarity with building systems (HVAC, electrical, plumbing, etc.) and maintenance best practices.
 </li>
 <li>
 Strong leadership and management skills with the ability to motivate and develop teams.
 </li>
 <li>
 Excellent organizational and project management skills, with a keen attention to detail.
 </li>
 <li>
 Knowledge of building systems, maintenance procedures, and safety regulations.
 </li>
 <li>
 Proficiency in facilities management software (e.g., CMMS systems), MS Office, and other relevant tools.
 </li>
 <li>
 Strong problem-solving and troubleshooting skills.
 </li>
 <li>
 Ability to manage budgets, negotiate contracts, and optimize resources.
 </li>
 <li>
 Facilities Management certification (e.g., FMP, CFM, or similar) preferred.
 </li>
 <li>
 OSHA certification or knowledge of health and safety regulations is a plus.
 </li>
 </ul>
</div>

Administration and Support Services Manager

Confidential Government

<div>
 
 We are seeking an experienced
 
 HR &amp; Administration Manager
 
 to lead and oversee all administrative operations and support services within the organization. The role is responsible for ensuring operational efficiency, cost control, compliance with policies, and delivering a high-quality workplace environment.
 
 
 
 Key Responsibilities:
 
 
 
 &bull; Oversee daily administrative operations and office support services
 
 
 &bull; Manage facilities, maintenance, security, transportation, and workplace services
 
 
 &bull; Lead and supervise administrative teams to ensure smooth operations
 
 
 &bull; Manage vendor contracts, service providers, and performance standards
 
 
 &bull; Ensure compliance with company policies, safety regulations, and government requirements
 
 
 &bull; Develop and control budgets, optimize costs, and improve efficiency
 
 
 &bull; Handle emergency response planning and business continuity processes
 
 
 &bull; Maintain workplace standards including cleanliness, safety, and employee services
 
 
 &bull; Coordinate with internal departments and external stakeholders
 
 
 
 Requirements:
 
 
 
 &bull; Bachelor&rsquo;s degree in Business Administration or related field
 
 
 &bull; Minimum 10+ years of experience in administration or related roles
 
 
 &bull; Strong leadership and team management skills
 
 
 &bull; Experience in vendor management and contract negotiation
 
 
 &bull; Knowledge of workplace safety and compliance standards
 
 
 &bull; Proficiency in ERP systems and Microsoft Office
 
 
 
 Key Competencies:
 
 
 
 &bull; Leadership &amp; Team Management
 
 
 &bull; Operational Planning &amp; Execution
 
 
 &bull; Budgeting &amp; Cost Control
 
 
 &bull; Problem Solving &amp; Decision Making
 
 
 &bull; Communication &amp; Stakeholder Management
 
</div>

Administrative Manager

Projecttech

<div><div><div><div>Location : Riyadh, Saudi Arabia
 
Industry: Financial Services
Availability: Immediate
Role Overview :
We are seeking a highly organized Deputy Project Manager to support the planning, execution, and delivery of key banking projects in Riyadh. The ideal candidate will have at least 5 years of experience in project management within the banking or financial services sector, demonstrating strong coordination, risk management, and team support skills.
Key Responsibilities
<ul><li>Assist the Project Manager in planning, executing, and monitoring banking projects to ensure they are delivered on time, within scope, and within budget.</li>
<li>Coordinate cross-functional teams, including IT, Operations, Finance, and Compliance, to support project objectives.</li>
<li>Track project progress, prepare status reports, and escalate issues as needed to the Project Manager or senior management.</li>
<li>Support resource allocation, risk assessment, and mitigation planning.</li>
<li>Facilitate project meetings, document minutes, and maintain project documentation.</li>
<li>Contribute to process improvement initiatives and the implementation of project management best practices.</li>
<li>Ensure compliance with internal policies and relevant banking regulations throughout the project lifecycle.</li>
</ul>Required Profile
<ul><li>Bachelor&rsquo;s degree in Business Administration, Project Management, Finance, or related field.</li>
<li>5+ years of experience in project management roles, preferably in banking or financial services.</li>
<li>Strong knowledge of project management principles and tools (MS Project, JIRA, Asana, etc.).</li>
<li>Excellent organizational, analytical, and problem-solving skills.</li>
<li>Effective communication and stakeholder management abilities.</li>
<li>PMP, PRINCE2, or Agile certification is a plus.</li>
<li>Familiarity with Saudi banking regulations and operations is advantageous.</li>
</ul></div><div><div><div><div>Job Category: Financial Services
</div><div>Job Type: Management
</div><div>Job Location: Riyadh Saudi Arabia</div></div></div></div></div></div></div>

Deputy Project Manager (J26-038)

Hill International

<div><div><div><div><div><div><div><div>The Contracts Management Department Manager &ndash; HQ is responsible for establishing and leading the centralized contracts management function, ensuring all contracts across clusters and business units comply with client requirements, PMM procedures, and Saudi procurement regulations. The role oversees the full contract lifecycle&mdash;including performance, payments, change management, claims, and close-out&mdash;while supporting bid evaluations, contract formation, and maintaining approved vendor lists. With extensive experience, the position also focuses on team leadership, capability development, and knowledge transfer, while providing strategic oversight on contract risks, negotiations, and dispute resolution to ensure consistent and effective project delivery across the organization.</div></div></div></div></div></div></div></div>
 <div>General Description of Role and Responsibilities:
<ul><li>Developing and getting ratified department operating structure and department operating processes and procedures based on the PMM processes and procedures.
</li><li>Ensuring Functional compliance for awarded contracts in the areas of:
<ul><li>Performance
</li><li>Guarantees
</li><li>Invoicing and payment
</li><li>Change management
</li><li>Claims
</li><li>Preliminary and final handover
</li><li>Defects and warranty
</li><li>Close-out
</li></ul></li><li>Maintaining functional responsibility for contract administrators assigned to Clusters and Business units.
</li><li>Assessing the capability of the Client&rsquo;s existing contracts staff and recommending appropriate roles and responsibilities.
</li><li>Prepare the Contracts Management Section knowledge transfer program, which includes comprehensive on-the-job learning.
</li><li>Review change requests and claims and recommend them for approval.
</li><li>Supporting other departments with contracts formation and management services (i.e. templates for consultants&rsquo; services contracts, General Engineering Services contracts, etc.).
</li><li>NWC&rsquo;s consolidated list of approved contractors, consultants and suppliers.
</li><li>Support NWC in reviewing the commercial part of the bid packages.
</li><li>Monitor the adherence of contracts to the government and client&rsquo;s contractual and procurement regulations.
</li><li>Ensure proper implementation of project close-out processes and procedures according to PMM.
</li><li>Review project suspension and withdrawal requests and recommend for approval.
</li><li>Informs themselves of the relevant quality, environmental, safety, and occupational health policies, as well as manuals and procedures within Hill International, and ensures continued compliance with these requirements while employed by Hill.
</li><li>Perform other duties as assigned by the line manager/supervisor.</li></ul></div>
 <div>Qualifications, Experience, Knowledge and Skills:
<ul><li>Bachelor&rsquo;s in engineering from an accredited university.
</li><li>Minimum 20 years&rsquo; experience in contract management, including overall responsibility for contract management on large-scale projects.
</li><li>Experience with the Kingdom of Saudi Arabia procurement law.
</li><li>Direct experience in managing workload distribution, execution of work and personnel management. Formation and administration of (sub) contracts: pre-qualification, compilation of bid requests, receipt of bids, bid evaluation, award, monitoring contractor performance, back charges, resolution of claims and disputes. Technical and administrative knowledge of engineering/construction industry contracting practices, government and commercial procurement regulations and practices, policies, procedures and work practices.
</li><li>Demonstrated experience in pricing, contract law, contract drafting, administration and negotiation of change orders, effective correspondence, planning and scheduling.
</li><li>Thorough knowledge of prime contracts management administration as well as (sub) contract formation and administration, execution office and field procedures and documents relating to a multi-discipline construction project.
</li><li>Excellent verbal and written communication skills in both Arabic and English.
</li><li>Preferable Experience of working in KSA.</li></ul></div>

Contracts Management Department Manager (HQ)

<div>The Contracts Management Department Manager &ndash; Central is responsible for establishing and leading the contracts management function, ensuring all contracts are administered in full compliance with client requirements, PMM procedures, and Saudi procurement regulations across the program. The role oversees the entire contract lifecycle, including performance, payments, change management, claims, and close-out, while supporting bid evaluations, contract formation, and maintaining approved contractor and supplier frameworks. With extensive experience, the position also focuses on team leadership, capability development, and knowledge transfer, while providing strategic oversight on contract risks, negotiations, and dispute resolution to ensure effective and consistent project delivery.</div>
 <div><ul><li>Developing and getting ratified department operating structure and department operating processes and procedures based on the PMM processes and procedures.
</li><li>Ensuring Functional compliance for awarded contracts in the areas of:
<ul><li>Performance
</li><li>Guarantees
</li><li>Invoicing and payment
</li><li>Change management
</li><li>Claims
</li><li>Preliminary and final handover
</li><li>Defects and warranty
</li><li>Close-out
</li></ul></li><li>Maintaining functional responsibility for contract administrators assigned to Clusters and Business units.
</li><li>Assessing the capability of the Client&rsquo;s existing contracts staff and recommending appropriate roles and responsibilities.
</li><li>Prepare the Contracts Management Section knowledge transfer program, which includes comprehensive on-the-job learning.
</li><li>Review change requests and claims and recommend them for approval.
</li><li>Supporting other departments with contracts formation and management services (i.e. templates for consultants&rsquo; services contracts, General Engineering Services contracts, etc.).
</li><li>NWC&rsquo;s consolidated list of approved contractors, consultants and suppliers.
</li><li>Support NWC in reviewing the commercial part of the bid packages.
</li><li>Monitor the adherence of contracts to the government and client&rsquo;s contractual and procurement regulations.
</li><li>Ensure proper implementation of project close-out processes and procedures according to PMM.
</li><li>Review project suspension and withdrawal requests and recommend for approval.
</li><li>Informs themselves of the relevant quality, environmental, safety, and occupational health policies, as well as manuals and procedures within Hill International, and ensures continued compliance with these requirements while employed by Hill.
</li><li>Perform other duties as assigned by the line manager/supervisor.</li></ul></div>
 <div><ul><li>Bachelor&rsquo;s in engineering from an accredited university.
</li><li>Minimum 20 years&rsquo; experience in contract management, including overall responsibility for contract management on large-scale projects.
</li><li>Experience with the Kingdom of Saudi Arabia procurement law.
</li><li>Direct experience in managing workload distribution, execution of work and personnel management. Formation and administration of (sub) contracts: pre-qualification, compilation of bid requests, receipt of bids, bid evaluation, award, monitoring contractor performance, back charges, resolution of claims and disputes. Technical and administrative knowledge of engineering/construction industry contracting practices, government and commercial procurement regulations and practices, policies, procedures and work practices.
</li><li>Demonstrated experience in pricing, contract law, contract drafting, administration and negotiation of change orders, effective correspondence, planning and scheduling.
</li><li>Thorough knowledge of prime contracts management administration as well as (sub) contract formation and administration, execution office and field procedures and documents relating to a multi-discipline construction project.
</li><li>Excellent verbal and written communication skills in both Arabic and English.
</li><li>Preferable Experience of working in KSA.</li></ul></div>

Contracts Management Department Manager (Central)

<div>
 
 
 Company
 
 
 
 Confidential Government
 
 
 
 Job Title
 
 
 
 Human Resources Operations Manager
 
 
 
 Workplace Type
 
 
 
 On-site
 
 
 
 Job Location
 
 
 
 Riyadh, Saudi Arabia
 
 
 
 Employment Type
 
 
 
 Full-time
 
 
 
 Seniority Level
 
 
 
 Mid-Senior level
 
 
 
 Industries
 
 
 
 Government Administration, Investment Management, Real Estate, Retail
 
 
 
 Job Functions
 
 
 
 Human Resources
 
 
 Job Description
 
 
 A confidential government entity in Riyadh is seeking an experienced
 
 Human Resources Operations Manager
 
 to lead and optimize core HR operational functions. The role is responsible for ensuring efficient, compliant, and service-oriented HR operations across the employee lifecycle, including personnel administration, employee relations, HR policies and procedures, government-related HR compliance, payroll coordination, HR systems, and reporting.
 
 
 The ideal candidate will bring strong operational discipline, sound knowledge of HR practices and Saudi labor regulations, and the ability to improve processes while maintaining high standards of confidentiality, accuracy, and employee service.
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Lead day-to-day HR operations and ensure the smooth execution of all core HR processes.
 </li>
 <li>
 Oversee employee lifecycle activities including onboarding, contract management, transfers, promotions, leave administration, and separation processes.
 </li>
 <li>
 Ensure HR operations are fully compliant with internal policies, governance standards, and applicable labor laws and regulations in Saudi Arabia.
 </li>
 <li>
 Manage and continuously improve HR policies, procedures, workflows, and service delivery standards.
 </li>
 <li>
 Supervise personnel records management and ensure data accuracy, document control, and confidentiality of employee information.
 </li>
 <li>
 Coordinate payroll inputs with relevant internal stakeholders to ensure timely and accurate salary processing.
 </li>
 <li>
 Monitor employee attendance, leave balances, and related HR administrative processes.
 </li>
 <li>
 Support employee relations matters by addressing operational HR issues in a professional and timely manner.
 </li>
 <li>
 Liaise with government portals and relevant authorities on HR-related compliance requirements, registrations, and documentation as needed.
 </li>
 <li>
 Generate HR reports, dashboards, and operational insights to support management decision-making.
 </li>
 <li>
 Drive process improvement initiatives to enhance efficiency, control, and employee experience.
 </li>
 <li>
 Partner with internal departments to ensure HR operations are aligned with organizational needs and business priorities.
 </li>
 <li>
 Lead, coach, and develop the HR operations team to ensure high performance and service excellence.
 </li>
 <li>
 Support audits, compliance reviews, and internal control requirements related to HR operations and records.
 </li>
 </ul>
 
 Qualifications and Experience
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, Public Administration, or a related field.
 </li>
 <li>
 Minimum
 
 6&ndash;8 years
 
 of progressive HR experience, with at least
 
 2&ndash;3 years
 
 in a managerial or supervisory HR operations role.
 </li>
 <li>
 Strong knowledge of HR operations, employee services, and personnel administration.
 </li>
 <li>
 Good understanding of
 
 Saudi Labor Law
 
 and HR compliance requirements.
 </li>
 <li>
 Experience working within structured, regulated, or large-scale organizations is preferred.
 </li>
 <li>
 Familiarity with HR systems, ERP platforms, and government portals such as
 
 Mudad, Qiwa, GOSI, Muqeem
 
 , and related platforms is an advantage.
 </li>
 <li>
 Strong analytical, organizational, and problem-solving skills.
 </li>
 <li>
 High attention to detail and ability to manage sensitive information with discretion.
 </li>
 <li>
 Strong communication and stakeholder management skills.
 </li>
 <li>
 Professional fluency in
 
 Arabic and English
 
 is preferred.
 </li>
 </ul>
 
 Key Competencies
 
 <ul>
 <li>
 HR Operations Management
 </li>
 <li>
 Policy Implementation and Compliance
 </li>
 <li>
 Process Improvement
 </li>
 <li>
 Employee Relations
 </li>
 <li>
 HR Administration and Documentation
 </li>
 <li>
 Payroll Coordination
 </li>
 <li>
 Data Accuracy and Reporting
 </li>
 <li>
 Team Leadership
 </li>
 <li>
 Confidentiality and Professional Judgment
 </li>
 <li>
 Stakeholder Management
 </li>
 </ul>
 
 What We Are Looking For
 
 
 We are looking for a proactive and dependable HR professional who can combine operational rigor with practical problem-solving. The successful candidate will be capable of managing HR service delivery in a structured environment, strengthening compliance, and improving operational efficiency while supporting a professional employee experience.
 
</div>

Human Resources Operations Manager

APEX Advisory ME

<div>
 
 
 About Apex Advisory:
 
 
 
 
 
 
 Apex Advisory is a consulting business dedicated to defining and implementing strategy within the GCC.
 
 
 
 
 
 We work with governments, businesses, and investors to solve the region&rsquo;s most pressing challenges, by providing a range of strategic advisory services tailored specifically toward achieving results, because results matter.
 
 
 
 
 
 With offices in Saudi Arabia and the United Arab Emirates, we specialise in creating strategic opportunities to deliver financial and economic growth through the commercialisation of public assets, and the implementation of sustainable partnerships.
 
 
 
 
 
 
 Role Purpose
 
 :
 
 
 
 
 
 The Operations &amp; Business Compliance Manager is responsible for developing, implementing, and continuously enhancing a comprehensive compliance and operational governance framework for Apex. The role ensures full regulatory compliance, operational efficiency, and governance across the business. This position combines regulatory oversight, operational leadership, risk management, and cross-functional coordination to support sustainable and compliant business growth.
 
 
 
 
 
 As Business Compliance &amp; Operations Manager, you will be a champion of Apex&rsquo;s culture and values, and integral part of continuing to make Apex an outstanding place to work.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 Governance &amp; Compliance Framework
 
 
 
 
 <ul>
 <li>
 Manager the compliance and operational governance frameworks
 </li>
 <li>
 Establish clear procedures, defined roles and responsibilities, and internal control mechanisms.
 </li>
 <li>
 Monitor adherence to internal policies and regulatory requirements across projects and business functions.
 </li>
 <li>
 Identify compliance gaps and recommend corrective actions.
 </li>
 </ul>
 
 
 
 
 Regulatory &amp; Licensing Management
 
 
 
 
 <ul>
 <li>
 Lead implementation, renewal, and regulatory compliance of all business licenses, commercial registrations, and statutory approvals.
 </li>
 <li>
 Ensure timely submissions and adherence to relevants regulations.
 </li>
 <li>
 Manage subscriptions and registrations across relevant government portals and regulatory platforms.
 </li>
 <li>
 Maintain accurate compliance records and renewal tracking mechanisms.
 </li>
 </ul>
 
 
 
 
 
 
 
 Operational Oversight &amp; Office Management
 
 
 
 
 <ul>
 <li>
 Oversee day-to-day office operations and facilities management.
 </li>
 <li>
 Coordinate maintenance, vendor supervision, and workspace optimization.
 </li>
 <li>
 Ensure a safe and efficient working environment.
 </li>
 <li>
 Manage logistics, procurement tracking, and contract compliance to ensure business continuity.
 </li>
 </ul>
 
 
 
 
 Process Improvement &amp; Risk Management
 
 
 
 
 <ul>
 <li>
 Evaluate and continuously improve operational processes and workflows.
 </li>
 <li>
 Identify inefficiencies and risk exposure and implement structured mitigation plans.
 </li>
 <li>
 Standardise processes to drive efficiency and consistency.
 </li>
 </ul>
 
 
 
 
 Cross-Functional Operational Support
 
 
 
 
 <ul>
 <li>
 Collaborate with cross-functional teams under leadership direction.
 </li>
 <li>
 Partner with department heads to understand business objectives and operational challenges.
 </li>
 <li>
 Proactively implement solutions that enhance performance and compliance.
 </li>
 <li>
 Support daily operational management to ensure alignment with business goals and service excellence standards.
 </li>
 </ul>
 
 
 
 
 IT &amp; Data Governance Oversight
 
 
 
 
 <ul>
 <li>
 Manage IT asset inventory.
 </li>
 <li>
 Coordinate with third-party IT service providers.
 </li>
 <li>
 Ensure regulatory data protection compliance and system reliability.
 </li>
 </ul>
 
 
 
 
 Corporate Events &amp; Engagement
 
 
 
 
 <ul>
 <li>
 Plan and coordinate internal corporate events and operational initiatives.
 </li>
 <li>
 Manage employee engagement activities in alignment with the HR team
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Operations Management, HR, or related field.
 </li>
 <li>
 6&ndash;10 years of experience in operations, compliance, governance, or business administration.
 </li>
 <li>
 Strong knowledge of UAE and Saudi regulatory environment and licensing processes.
 </li>
 <li>
 Experience within professional services or consulting environments preferred.
 </li>
 </ul>
 
 
</div>

Operations & Business Compliance Manager

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