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PSHRS Pvt. Ltd.

Job Title: Remote Office Assistant Company: PSHRS Pvt. Ltd. Location: Remote (United States) Employment Type: FULL_TIME Salary: $17 - $38 per hour Job Overview PSHRS Pvt. Ltd., established in 2019, is a trusted provider of solutions in Banking, Financial Services &amp; Insurance, and Human Resources Management. We are seeking a highly organised and self-motivated Remote Office Assistant to join our growing team. The ideal candidate will be a proactive problem-solver with exceptional communication skills and meticulous attention to detail. This full-time, remote position is crucial for ensuring the smooth and efficient operation of our daily administrative tasks. You will be responsible for providing comprehensive support to our team, contributing directly to our company's success. Responsibilities As a Remote Office Assistant, your key duties will include:  <ul><li>Managing and organising schedules, appointments, and virtual meetings.</li><li>Handling and directing incoming communications, including emails and phone calls, in a professional manner.</li><li>Preparing, proofreading, and editing documents, reports, and presentations.</li><li>Performing data entry and maintaining organised digital files and company databases.</li><li>Providing general administrative support to our management and team members.</li><li>Assisting with the coordination of virtual company events and projects.</li><li>Liaising with clients and stakeholders where necessary to ensure clear and effective communication.</li></ul>Qualifications To be successful in this role, you will need:  <ul><li>Proven experience in an administrative role, such as an Office Assistant, Virtual Assistant, or a similar position.</li><li>Excellent proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).</li><li>Strong organisational, planning, and time-management skills.</li><li>Exceptional written and verbal communication abilities.</li><li>A high level of accuracy and attention to detail.</li><li>The ability to work independently, multitask, and prioritise a demanding workload effectively.</li><li>Familiarity with cloud services and online collaboration tools (e.g., Google Drive, Slack).</li><li>A reliable high-speed internet connection and a suitable home-working environment.</li></ul> Benefits We are committed to providing our employees with a positive and supportive work environment. We offer:  <ul><li>A competitive hourly wage.</li><li>The flexibility and convenience of a fully remote position.</li><li>An opportunity to be part of a dynamic and forward-thinking company.</li><li>A collaborative culture that values professional growth and development.</li></ul>

Remote Office Assistant

SGW Designworks

Company: SGW DesignworksLocation: Remote (Garden City, Idaho, United States)Job Type: Part-TimeExperience Level: Entry-Level Position Overview SGW Designworks is seeking a reliable and detail-oriented Virtual Assistant to provide administrative and operational support to our remote team. This is an excellent opportunity for someone starting their career or looking to gain experience in a professional engineering and product development environment. The ideal candidate is organized, proactive, and comfortable managing multiple tasks while working independently in a remote setting. ResponsibilitiesManage calendars, meetings, and appointment scheduling.Respond to emails and organize correspondence.Maintain digital files, spreadsheets, and company records.Assist with data entry, document preparation, and reporting.Coordinate meetings and prepare meeting notes.Support project teams with administrative tasks.Conduct online research and compile information.Assist with travel arrangements and expense tracking when needed.Help organize company documents and internal workflows.Perform other administrative duties as assigned. QualificationsRequired High school diploma or equivalent.Strong written and verbal communication skills.Excellent organizational and time management abilities.Basic proficiency with Microsoft Office (Word, Excel, Outlook) or Google Workspace.Comfortable learning new software and online collaboration tools.Reliable internet connection and a dedicated remote workspace.Ability to work independently with minimal supervision.Strong attention to detail and accuracy. Preferred Previous administrative, customer service, or virtual assistant experience is a plus but not required.Familiarity with project management tools such as Trello, Asana, or ClickUp is a plus.Experience using Zoom, Microsoft Teams, or Google Meet. Benefits &amp; PerksFlexible part-time schedule.Fully remote work environment.Paid training and onboarding.Opportunity to develop administrative and professional skills.Collaborative and supportive team culture.Career growth opportunities within the company.Exposure to product design and engineering projects.Performance-based reviews and advancement opportunities.Paid time off.Employee recognition and professional development opportunities.

Virtual Assistant

Record Retrieval Solutions

We are seeking a detail-oriented and organized Remote Office Assistant to provide administrative support to our distributed team. This fully remote position requires excellent communication skills, self-motivation, and the ability to manage multiple tasks efficiently in a virtual environment.<h3>Key Responsibilities</h3>Administrative Support<ul><li>Manage calendars, schedule appointments, and coordinate virtual meetings across time zones</li><li>Handle email correspondence and respond to inquiries professionally</li><li>Prepare documents, reports, presentations, and spreadsheets</li><li>Maintain digital filing systems and ensure document organization</li><li>Data entry and database management</li></ul>Communication &amp; Coordination<ul><li>Serve as the first point of contact for internal and external communications</li><li>Coordinate with team members, clients, and vendors via email, phone, and video calls</li><li>Facilitate virtual meetings including scheduling, sending invites, and preparing agendas</li><li>Take meeting minutes and distribute action items</li></ul>Operational Tasks<ul><li>Process invoices, expense reports, and basic bookkeeping tasks</li><li>Assist with onboarding new team members (documentation, account setup)</li><li>Manage inventory of office supplies and coordinate deliveries to remote staff</li><li>Support project management activities and track deadlines</li><li>Assist with travel arrangements and itinerary planning</li></ul>Technology &amp; Tools<ul><li>Proficiency with video conferencing platforms (Zoom, Microsoft Teams, Google Meet)</li><li>Manage cloud-based collaboration tools (Google Workspace, Microsoft 365, Slack)</li><li>Troubleshoot basic technical issues and coordinate IT support when needed</li></ul><h3>Required Qualifications</h3><ul><li>High school diploma or equivalent (Associate's or Bachelor's degree preferred)</li><li>1-2 years of administrative or office support experience</li><li>Proven experience working remotely or in a virtual team environment</li><li>Proficiency in Microsoft Office Suite or Google Workspace</li><li>Excellent written and verbal communication skills</li><li>Strong organizational and time management abilities</li><li>Reliable high-speed internet connection and dedicated workspace</li><li>Ability to work independently with minimal supervision</li></ul><h3>Preferred Qualifications</h3><ul><li>Experience with project management tools (Asana, Trello, Monday.com, Notion)</li><li>Familiarity with CRM systems (Salesforce, HubSpot)</li><li>Basic accounting/bookkeeping knowledge</li><li>Social media management experience</li><li>Customer service background</li><li>Multilingual capabilities</li></ul><h3>Required Skills &amp; Attributes</h3>Skill CategorySpecific SkillsTechnicalGoogle Workspace, MS Office, video conferencing, cloud storageCommunicationProfessional writing, active listening, phone etiquetteOrganizationalPrioritization, multitasking, deadline managementSoft SkillsSelf-motivation, problem-solving, discretion, adaptability<h3>Work Environment &amp; Requirements</h3><ul><li>Location: Fully remote (specify timezone requirements if applicable)</li><li>Hours: Full-time (40 hrs/week) / Part-time (specify) / Flexible hours</li><li>Equipment: Company-provided laptop/software or BYOD with stipend</li><li>Internet: Minimum 25 Mbps download / 5 Mbps upload required</li><li>Availability: Core hours [specify, e.g., 9 AM - 5 PM EST] with flexibility</li></ul><h3>Compensation &amp; Benefits</h3><ul><li>Competitive salary range: $[XX,XXX - $XX,XXX] annually (adjust based on location/experience)</li><li>Health, dental, and vision insurance</li><li>401(k) with company match</li><li>Paid time off (PTO) and holidays</li><li>Professional development stipend</li><li>Home office setup allowance</li><li>Flexible scheduling options</li></ul>

allwhere Shop

<h3>About allwhere</h3>allwhere is transforming how companies manage the full lifecycle of IT equipment for distributed teams. We handle global procurement, deployment, tracking, storage, and secure retrieval of devices — making remote and hybrid work seamless for businesses of all sizes. We’re a fast-growing, venture-backed team that values ownership, clarity, and operational excellence.<h3>The Role</h3>We’re looking for a highly organized, proactive Virtual Assistant to support our operations and internal teams. In this fully remote role, you’ll be a key partner in keeping day-to-day workflows running smoothly — handling administrative coordination, communication, and process support that helps our Operations, Customer Success, and leadership teams stay focused on high-impact work.This is an excellent opportunity for someone who thrives in a fast-paced environment, takes pride in accuracy and follow-through, and wants to grow with a company building modern infrastructure for the future of work.<h3>Key Responsibilities</h3><ul><li>Manage calendars, schedule meetings, and coordinate internal and external communications</li><li>Support order-related administrative tasks, including data entry, status tracking, and documentation</li><li>Serve as a point of contact for routine inquiries from internal teams, vendors, and partners</li><li>Prepare and organize reports, trackers, and operational documentation</li><li>Assist with email management, prioritization, and follow-ups</li><li>Help maintain and improve internal processes, SOPs, and knowledge bases</li><li>Coordinate logistics-related administrative tasks (shipping confirmations, status updates, vendor follow-ups)</li><li>Take on special projects and ad-hoc support as the team scales</li></ul><h3>What We’re Looking For</h3><ul><li>2+ years of experience as a Virtual Assistant, Executive Assistant, or in a similar administrative/operations support role</li><li>Excellent written and verbal communication skills</li><li>Strong organizational skills and exceptional attention to detail</li><li>Comfort working independently in a fully remote environment while collaborating across time zones</li><li>Proficiency with Google Workspace (or Microsoft 365), project management tools (e.g., Asana, Notion, or similar), and basic spreadsheet work</li><li>Ability to prioritize multiple tasks, meet deadlines, and adapt quickly</li><li>A proactive, solutions-oriented mindset — you anticipate needs and close the loop without constant oversight</li><li>Bonus: Previous experience supporting operations, logistics, customer service, or tech/start-up environments</li></ul><h3>What We Offer</h3><ul><li>Fully remote role (U.S.-based)</li><li>Competitive compensation</li><li>Health, dental, and vision insurance</li><li>Equity / stock options</li><li>Paid time off, sick time, and holidays</li><li>Opportunity to grow with a high-impact team in a scaling company</li><li>Collaborative, low-ego culture that values clear communication and ownership</li></ul>

State of Missouri

<div>Job Summary - Why you&rsquo;ll love this position
Working with the Division of Youth Services is more than it seems. You will be working with staff to create a safe, therapeutic, and educational environment for youth in our day treatment and residential programs. To succeed in this position you will need to be empathetic, nonjudgmental, cooperative, encouraging, able-bodied, professional, and respectful; you must be able to communicate clearly, honestly and openly. We also offer a variety of great benefits including health, dental, vision, paid holidays, cafeteria plans, retirement, and more. Join us and help make the difference for our youth today!
The current rate for this position is $1,472.91 semi-monthly. Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g. shift, or time-of-service pay).
Responsibilities - What you&rsquo;ll do
This is a first-level administrative support position in support of a work unit in a treatment program for youth in the care of the Missouri Division of Youth Services. This position works within set guidelines and under direct supervisor performing a variety of clerical tasks.
The following tasks are the responsibility of the Administrative Support Clerk:
<ul><li>Perform common and repetitive clerical, printing, data entry, and mail related tasks.</li>
<li>Maintain, with relative independence, a significant phase or segment of a clerical process or office activity and make frequent decisions in accordance with agency policies, rules, or procedures.
</li><li>Compose routine correspondence utilizing a computer keyboard; proofreads and/or finalizes letters, memorandums, reports, or other documents for approval and/or signature.</li>
<li>Establish and maintain filing systems.</li>
<li>Prepare records for storage and/or archiving.</li>
<li>Prepare purchase and supply requisitions, personnel and/or payroll records, time and leave records, expense accounts, or other program or agency documents; maintain an adequate stock of needed supplies for regional and facility usage.</li>
<li>Arrange travel and accommodations.</li>
<li>Serves as receptionist or information clerk; determines purpose of contact; provides general information and assists in preparation of forms if needed; directs individuals to proper destination; receives and distributes messages; and schedules and/or arranges appointments as necessary</li>
<li>Enter and update information in automated systems, spreadsheets, and databases; utilizes various software packages in the performance of duties.</li>
<li>Maintain required ledgers as needed, following all procedures regarding proper receipts, obtaining signatures, maintaining subsidiary ledgers and keeping expenditure documentation separate, etc.</li>
<li>Perform other tasks as assigned.</li>
</ul>Knowledge, skills &amp; abilities
Knowledge of general office practices. Ability to maintain clerical records and operate basic office equipment. Ability to interact on the telephone or in person with the public.
Qualifications - All you need for success
Six or more months of experience in office support work; and possession of a high school diploma or proof of high school equivalency. OR Less than one year of related experience. (Substitutions may be allowed.)
(15 earned credit hours from an accredited college or university may substitute for the required experience.)
Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.
Job Details - More reasons to love this position
The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.
Contact Details - If you have questions or require any accommodations to participate in the application or interview process please contact:
If you experience an accessibility issue while applying at mocareers.mo.gov, please contact courtney.a.hall@dss.mo.gov or call 573-526-0416. If you have questions about this position, please contact: hrc@dss.mo.gov.
The State of Missouri is an equal opportunity employer and is committed to developing and maintaining a talented workforce.</div>

Administrative Support Clerk (DYS CC Only)

Serco

<div></div><div><div><div><div>Washington Navy Yard, District of Columbia, US, 20374
</div></div><div><div>Category: Navy
</div></div><div><div>Job ID: 34503
</div></div><div><div>widget: Full-Time
</div></div><div></div><div><div>Secret
</div></div><div><div>No - Teleworking not available for this position
</div></div><div><div>$119574.56-$199290.94</div></div></div></div>
 <div><h3 class="jobSectionHeader">Position Description &amp; Qualifications</h3> 
 
If you seek a rewarding, high profile and challenging position supporting projects for the US Navy, Serco has a wonderful opportunity for you! 
As the Submarine Control System (SCS) Software and Certification Engineer, based in Washington, DC, you will be on a dynamic team providing technical and programmatic support to the VIRGINIA Class Submarine Program (PMS450) and the U.S. Navy&rsquo;s Team Submarine Program Offices and serve as the Software and Certification Manager for the VIRGINIA Ship Control System division as part of the Virginia Class Program Office (PMS 450). Bring your expertise and collaborative skills to make an impact on our military defense and safety of our sailors and contribute and influence the Navy's future, premier nuclear submarines. 
Team Submarine unites the Program Executive Officer, Undersea Warfare Systems (PEO UWS); the Deputy Commander, Undersea Technology (SEA 07); Program Executive Officer, Attack Submarine (PEO SSN); Program Executive Officer, Strategic Subs (PEO SSBN) and the Submarine Maintenance Engineering, Planning, and Procurement (SUBMEPP) Activity, once diverse submarine-related commands and activities, into a single &quot;submarine-centric&quot; team. Conceived to increase efficiencies within the submarine acquisition, maintenance, and modernization communities, Team Submarine eliminates traditional &quot;stovepipe&quot; structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force. 
The Virginia Class Submarine Program (PMS450) is responsible for the design, construction, certification, and delivery of Virginia Class Submarines. Virginia Class Submarines (VCS) are built to seek out and destroy enemy ships/submarines, working both independently and in concert with carrier strike groups/other ships, providing Joint Commanders with early, accurate knowledge of the battlefield; covert striking power against targets ashore; and the maritime strength to destroy enemy naval forces and interdict seaborne commerce. U.S. Navy submarines ARE the undersea advantage against our adversaries. 
Ship Control Division - PMS 450S: Provides programmatic oversight of VCS SCS, including new construction (NEWCON), In-Service, and future sustainment for VCS. The division oversees with the support of ship control staff the funding of all Fly-by-wire (FBW) Ship Control Systems within PMS 450 as well as NEWCON and the Maintenance/Modernization for In-Service ships. Also responsible for review and concurrence of FBW SCS at-sea testing (Sea Trial agendas) following original system installation, upgrades/alterations, major repair work, or major depot availabilities. The division works to develop and maintain a System Safety Program Plan for Submarine FBW SCS Safety Hazard Analysis Report, Safety Assessment Report and Algorithm Safety Assessment Report. This division interacts with the highest levels of Submarine and Navy leadership. Stakeholders include technical groups within NAVSEA, Electric Boat, the in-service fleet, Nuclear Reactors, Pentagon requirements and acquisition leaders as well as among other program offices in Team Submarine. The budget exceeds $300M across the FYDP. This is a new directorate within PMS 450 and an opportunity to support a team that will have an enduring positive impact on the submarine community! 
In this role, you will: 
<ul><li>Be responsible for supporting various NEWCON SW development and certification activities for NEWCON Virginia Class Submarines.</li>
<li>Manage oversight of software development tasking and execution, including associated issue resolution; execution of SCS certification processes and ensure technical and administrative review of FBW SCS correspondence complies with the requirements of the FBW SCS requirements manual.</li>
<li>Ensure individual Standard Operating Procedures are maintained to clearly document the routing, review, concurrence, approval process and authority for FBW SCS deliverables.</li>
<li>Maintain oversight of all software builds developed by the design yard for NEWCON submarines, including associated issue resolution; execution of SCS certification proceses and ensure technical and administrative reviews of FBW SCS correspondence.</li>
<li>Update and maintain Standard Operating Procedures to clearly document routing, review, concurrence, approval process and programmatic authority for FBW SCS deliverables.</li>
<li>Attend monthly SCS System Integration team meetings.</li>
<li>Maintain VCS SCS certification Objective Quality Evidence to support design certification for NEWCON software/hardware builds.</li>
<li>Serve as a consultant in all matters pertaining to Ship Control software development, configuration management, and design certification.</li>
<li>Brief leadership and make recommendations based upon solutions you have developed or coordinated.</li>
<li>Possess excellent written, oral, and organizational skills.</li></ul> 
To be successful in this role, you will have: 
<ul><li>An active or current DoD Secret clearance.</li>
<li>US Citizenship.</li>
<li>Bachelor's Degree in Electrical, Mechanical, Marine, Chemical, and Aerospace Engineering, a relevant field.
</li><li><ul><li>An Associate's Degree and 2 years of additional experience will be considered in lieu of Bachelor's Degree or a High School Diploma/GED and 4 years of additional experience will be considered in lieu of Bachelor's Degree.</li>
</ul></li><li>10 years of experience.</li>
<li>Project/Program management experience or similar/related experience.</li>
<li>A mastery of electrical engineering principles in the development or operation of naval ships/submarines, ship systems, or subsystems.</li>
<li>Knowledge of and experience with the design, operation and support of US Navy Submarine Fly-By-Wire and Ship Control Systems (SCS).</li>
<li>Basic knowledge of submarine construction, modernization, and/or operations.</li>
<li>Experience developing technical standards for Submarine Fly-By-Wire and Ship Control Systems.</li>
<li>Engineering and acquisition fundamentals, as well as expertise with surface and undersea shipbuilding programs.</li>
<li>Experience in applying root cause analysis techniques to fundamentally understand and resolve issues.</li>
<li>Ability to be a fast learner.</li>
<li>Excellent written and oral communications skills. (Ability to communicate well with numerous stakeholders)</li>
<li>Strong quantitative, analytical and conceptual thinking skills.</li>
<li>Demonstrated ability to interact with senior management on complex technical issues</li>
<li>Ability to facilitate and coordinate efforts with key government and non-government stakeholders.</li>
<li>Ability to work with minimal supervision.</li>
<li>Ability to work well within a time sensitive environment.</li>
<li>Ability to act as the technical owner for complex components and assemblies, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation, sustainment and evolution</li>
<li>Ability to learn and grow individually, while mentoring junior team members effectively, building team cohesion and capacity.</li>
<li>Ability to analyze mechanical designs through review of design artifacts</li>
<li>Ability to use Microsoft Office packages effectively.</li>
<li>Ability to be flexible both in relation to job-specification and schedules.</li>
<li>Ability to work both in a team environment and independently, and often under short, multiple deadlines.</li>
<li>Ability to be a team player, work well with others and contribute positively to work/team environment while continually seeking ways to enhance contribution to the team.</li>
<li>Ability to resolve a wide variety of technical challenges in a fast paced environment.</li>
<li>Ability to travel up to 25% of the time and some travel outside the Groton, CT area may be required.</li></ul> 
Additional desired experience and skills: 
<ul><li>Master's Degree</li>
<li>Submarine Experience</li>
<li>Technical knowledge of SUBSAFE program.</li>
<li>U.S. Naval Nuclear Power School &amp; NPTU Prototype Training</li>
<li>Active NNPI account and CAC</li>
<li>10 years of experience with Navy acquisition and Submarine Programs.</li>
<li>Experience leading a project and interfacing with an end item customer.</li>
<li>Knowledge of Program Management, including the acquisition process, the budgeting process and Navy program execution.</li>
<li>Active-Duty Experience in the submarine service preferred.</li>
<li>Recent experience in Team Submarine would be ideal.</li>
<li>Submarine Engineering experience is a plus.</li>
<li>US Navy experience in the Naval Nuclear Propulsion Program.</li>
<li>Familiarity with fluids and thermodynamic analysis.</li>
<li>Major System knowledge &ndash; Main/Aux Steam, Steam Drains and Gland steam, Feed and Feed Transfer, Lub Oil and Lub oil Transfer, Main Circ (MSW equivalent) and Shaft seal - This includes oversight of all valves, pumps, fittings, gauges as part of the system that are not part of the equipment group</li>
<li>Proficient with Microsoft Office platforms.</li>
<li>Knowledge of Matlab and Simulink modeling.</li>
<li>Experience working in DoD or DoN environments.</li>
<li>Experience supporting a submarine acquisition program</li>
<li>Knowledge of Submarine Structural Integrity requirements (design, construction, maintenance) preferred.</li>
<li>Excellent written and oral communication skills are required to interface with customers.</li>
<li>Applicant should be highly motivated and well organized with strong project management skills, and should be capable of working independently and in a team environment.</li>
<li>Experience with steam plant design, operations, or testing is beneficial but not required.</li>
<li>Support in providing engineering manager support for Naval Sea Systems Command (NAVSEA), Department preferred.</li>
<li>Experience in leading and engaging in weekly meeting with the ship builder and supplier regarding actions and statuses desirable.</li>
<li>Experience providing review of design specifications, technical issue resolution, and technical documentation.</li>
<li>Previous NAVSEA and SUPSHIP audit support experience is preferred.</li>
<li>Experience providing review of design specifications, technical issue resolution, and technical documentation.</li>
<li>General knowledge of submarine requirements in engineering</li>
<li>Ability to apply technical principles, theories, and concepts, in the field of structural design and analysis with some guidance from senior engineers, SMEs and supervisor.</li>
<li>Ability to work in a collaborative environment integrating the many ship systems, with teams of engineers and designers of varying disciplines.</li>
<li>Good communication and technical writing skills.</li>
<li>Proficient with Microsoft Office platforms.</li>
<li>Experience working in DoD or DoN environments is preferred.</li>
<li>Experience supporting a submarine acquisition program.</li>
<li>Work experience in the Navy and specifically within Team Submarine or submarines in general.</li>
<li>Knowledge of DoD policies, NAVSEASYSCOM/Team Submarine policies and procedures.</li></ul> 
If you are interested in supporting and working with a passionate Serco team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career! 
 
<h3 class="jobSectionHeader">Company Overview</h3> 
 
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco&rsquo;s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
 
 
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
 
 
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
 
 
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
 
 
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 
 
<h3 class="jobSectionHeader">Pay Transparency</h3> 
 
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance&mdash;so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
 
 
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits &ndash; Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): 
 
 
<ul><li>Medical, dental, and vision insurance</li>
<li>Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract</li>
<li>401(k) plan that includes employer matching funds</li>
<li>Tuition reimbursement program</li>
<li>Life insurance and disability coverage</li>
<li>Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection</li>
<li>Birth, adoption, parental leave benefits</li>
<li>Employee Assistance Plan</li> 
</ul> 
 
To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.
 
 
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco&rsquo;s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.</div>

Submarine Control System (SCS) Software and Certification Engineer - Washington, D.C.

Cleveland Clinic

Job Overview We are seeking a dedicated and professional Health Care Appointment Scheduler Specialist to join the world-renowned team at Cleveland Clinic. As a key member of our call centre, you will be the first point of contact for our patients, embodying the principles of cooperation, compassion, and innovation that have defined our organisation since its founding in 1921. Cleveland Clinic is a not-for-profit, multispecialty academic medical centre that integrates clinical and hospital care with research and education, consistently ranked as one of the top hospitals in the United States. This is a full-time position with the flexibility of working either day or night shifts. This role is open to candidates residing in Ohio or Pennsylvania, United States. The successful candidate will play a vital role in ensuring a seamless and positive patient experience from the very first interaction. The offered compensation for this role is between $30 - 75$ USD per hour, dependent on experience and qualifications. Responsibilities  <ul><li>Professionally manage high-volume inbound and outbound calls to schedule, reschedule, and cancel patient appointments across various clinical specialities.</li><li>Accurately capture and update patient demographic, insurance, and medical information in our electronic record systems.</li><li>Provide patients with essential information regarding their appointments, including preparation instructions, clinic locations, and necessary documentation.</li><li>Liaise effectively with clinical staff and different departments to ensure coordinated and efficient patient care.</li><li>Address patient enquiries and resolve scheduling conflicts with empathy, patience, and a commitment to service excellence.</li><li>Maintain strict adherence to data protection and patient confidentiality regulations.</li><li>Utilise multiple IT systems simultaneously to manage patient information and scheduling requests.</li></ul>Qualifications  <ul><li>Previous experience in a customer service, call centre, or administrative role, preferably within a healthcare setting.</li><li>Exceptional verbal and written communication skills with a professional and compassionate telephone manner.</li><li>Strong organisational and multitasking abilities, with a keen eye for detail and accuracy.</li><li>Proficiency in using computer systems and the ability to learn new software and scheduling platforms quickly.</li><li>The ability to work effectively both independently and as part of a team in a fast-paced environment.</li><li>A resilient and positive attitude, with a genuine desire to help people.</li><li>A minimum of a high school diploma or equivalent is required.</li></ul> Benefits  <ul><li>Competitive hourly wage and comprehensive benefits package.</li><li>Access to extensive medical, dental, and vision insurance plans.</li><li>Generous paid time off, including holidays and sick leave.</li><li>Opportunities for continuous professional development and career progression within a leading global healthcare organisation.</li><li>Participation in a robust retirement savings plan.</li><li>Access to employee wellness programmes designed to support your health and well-being.</li></ul>

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Submarine Control System (SCS) Software and Certification Engineer - Washington, D.C.

Remote Health Care Project Assistant Specialist (Day or Night)