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administrative support manager

VFS Global

<p><b>Officer &ndash; Operations (Submission Officer) </b></p><p><b>Organization:</b> VFS Global Services Pvt. Ltd.<br/><b>Designation:</b> Officer &ndash; Operations<br/><b>Department:</b> Operations<br/><b>Reports to:</b> Deputy Manager &ndash; Operations<br/><b>Employment Type:</b> Full-time, Contract<br/><b>Location:</b> 128 East 32nd St New York, 10016 (Onsite)</p><p><b>Overview</b></p><p>VFS Global is seeking a highly organized, detail‑oriented <b>Officer &ndash; Operations (Submission Officer)</b> to support visa application processing and overall center operations. This role is responsible for managing the full submission cycle, ensuring data accuracy, delivering excellent customer service, coordinating administrative tasks, and supporting senior staff and operational projects. This is a fast-paced, customer-facing role with opportunities for professional growth.</p><p><b>Key Responsibilities</b></p><p><b>Visa &amp; Submission Operations</b></p><ul><li>Scrutinize and collect visa applications, ensuring completeness and accuracy.</li><li>Maintain organized records, databases, and submission documentation.</li><li>Perform timely and error-free data entry and application processing.</li><li>Manage passport logistics and coordinate handovers with consulates, applicants, or logistics partners.</li><li>Adhere strictly to SOPs, compliance requirements, and mandated turnaround times (TAT).</li><li>Respond to applicant inquiries via in‑person interaction, email, or phone.</li><li>Promote and deliver Value Added Services (VAS) and encourage customer feedback.</li></ul><p><b>Customer Service &amp; Front Office</b></p><ul><li>Provide professional and courteous support to applicants throughout the visa process.</li><li>Handle queries, complaints, and customer issues efficiently.</li><li>Ensure a positive experience and high satisfaction scores at the Visa Application Centre.</li></ul><p><b>Administrative &amp; Office Support</b></p><ul><li>Assist with event coordination, logistics, scheduling, and general office management.</li><li>Perform data entry, create documents using MS Office/Google Suite, and maintain accurate records.</li><li>Provide personal assistant support to senior staff when required.</li><li>Support internal operational projects, including WB Project tasks.</li></ul><p><b>Compliance, Safety &amp; Sustainability</b></p><ul><li>Handle cash and bank transactions (if assigned) with 100% accuracy.</li><li>Follow environmental, health, and safety guidelines.</li><li>Support organizational sustainability efforts.</li></ul><p><b>Key Performance Indicators (KPIs)</b></p><ul><li>Productivity and task completion accuracy</li><li>Customer satisfaction and reduced complaint rates</li><li>Compliance with TAT, SOPs, and training requirements</li><li>VAS conversion performance</li><li>Reduction of processing errors and strong internal certification scores</li><li>Reliable attendance and timely reporting</li></ul><p><b>Qualifications &amp; Experience</b></p><p><b>Education:</b></p><ul><li>Minimum: Currently pursuing graduation (12 years of formal education)</li><li>Preferred: Bachelor&rsquo;s degree or global equivalent</li></ul><p><b>Experience:</b></p><ul><li>Minimum 6 months in customer service</li><li>0&ndash;12 months in travel &amp; tourism preferred</li><li>Experience in administrative support, data entry, or event coordination is beneficial</li></ul><p><b>Skills &amp; Competencies</b></p><p><b>Technical Skills</b></p><ul><li>Basic computer knowledge; proficiency in MS Office and Google Suite</li><li>Strong customer service and communication skills</li><li>Good typing speed and high attention to detail</li><li>Ability to handle queries and complaints effectively</li><li>Process improvement mindset</li><li>Operations, project management, and B2C customer interaction skills</li></ul><p><b>Behavioral Competencies</b></p><ul><li>Quality and service orientation</li><li>Teamwork and collaboration</li><li>Problem-solving and results-driven mindset</li><li>Effective communication and networking</li><li>Leadership and accountability</li><li>Sensitivity to diversity and customer needs</li></ul><p><b>Additional Requirements</b></p><ul><li>Fluency in English and local language</li><li>Knowledge of an additional international language is an advantage</li></ul><p><b>Benefits</b></p><ul><li>Health, dental, vision &amp; life insurance</li><li>Paid Time Off (Annual &amp; Sick Leave)</li><li>Referral Bonus Program</li><li>Commute Benefits Program</li></ul><p><b>Schedule</b></p><ul><li>Onsite role</li><li>Monday&ndash;Friday</li><li>8‑hour shift (Overtime may be required)</li></ul><p>Job Types: Full-time, Contract</p><p>Pay: From $22.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Education:</p><ul><li>Associate (Preferred)</li></ul><p>Experience:</p><ul><li>Customer service: 1 year (Required)</li></ul><p>Language:</p><ul><li>English (Required)</li></ul><p>Work Location: In person</p>

Submission Officer - Visa Application Centre

Rensselaer Polytechnic Institute

<p></p><div><p><b>Job Summary:</b></p>
 <p>The Administrative Coordinator manages and oversees the day-to-day operations and administrative support activities of the Dean of Students Office (DOSO), Conference Room, and Off-Campus Community Center. The Administrative Coordinator serves as the primary point of contact for both internal and external constituencies, assists and represents DOSO in communicating with constituents, and handles multiple issues and concerns as they arise. The Administrative Coordinator coordinates logistics for programming and completes special projects as needed by offices in the Dean of Students portfolio.</p>
<p><b>Who we are:</b></p>
<p>Founded in 1824, <b>Rensselaer Polytechnic Institute (RPI)</b> is the first technological research university in the United States. We bring creativity, science, and technology together to address society's greatest challenges. We cultivate exceptional problem-solvers by immersing them in a culture of rigorous inquiry, disciplined practice, and hands-on application. Our strategic plan, <i>RPI Forward, </i>charts a pioneering course for the next era of RPI. Explore the RPI Forward plan. ︎</p>
<p>Nestled on a beautiful 275-acre campus in upstate NY, RPI is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world&rsquo;s fastest supercomputers, and the IBM Quantum System One - the first university-based quantum computer in the world.</p>
<p>With top notch employee health and retirement benefits, Rensselaer offers its full-time employees a generous paid time off program, tuition remission, and opportunities for career growth.</p>
<p><b>Minimum Qualifications:</b></p>
<ul><li>Highschool Diploma or equivalent</li>
<li>Five (5) or more years related experience</li>
</ul><p>Relevant combinations of education, training and experience may be considered.</p>
<p><b>Preferred Qualifications:</b></p>
<ul><li>Associate's Degree in related field</li></ul><br>
<div></div><p><b>Representative Job Duties:</b></p>
<ul><li>Manage daily office routines to ensure efficient and effective office operations. Triage incoming calls and serve as first point of contact. Provide DOSO staff with all relevant information to provide timely responses and follow-up. Assist the DOSO in planning, organizing prioritizing and coordinating the timely assignment, follow-up and completion of work and projects. Track and record leave time for DOSO. Ensure that new employees are appropriately processed for payroll and proper procedures are followed for employment separations</li>
<li>Plan and maintain complex, busy and shifting schedules of appointments, meetings and travel. Ensure members of the DOSO staff are prepared with essential information and background for each meeting and/or trip. Draft travel itineraries, reserve lodging, set up meeting rooms, and handle all logistics associated with these activities. Prepare and process travel and expense reports in accordance with Institute policies</li>
<li>Record Management: Develop and maintain an efficient, confidential records management system to ensure immediate availability of materials. Assist with the maintenance and coordination of judicial and/or student intervention case files in case management system (Maxient)</li>
<li>Train, supervise and schedule work-study students. Assure that work is done in a timely manner and evaluate performance. Prepare all work-study paperwork coordinating with financial aid and payroll. Prepare student, bi-weekly and semi-monthly payroll</li>
<li>Utilize enterprise-wide Institute systems (Banner and Data Warehouse) and subsidiary systems to monitor financial activity and provide reports to the DOSO and the Student Experience Business Manager. Monitor spending to ensure adherence to general policies and guidelines. Identify and resolve discrepancies in accordance with Institute and DOSO portfolio standards and policies</li>
<li>Maintain inventory of office supplies which includes ordering and invoice processing through OSCAR and Banner</li>
<li>Coordinate communication, marketing, and social media efforts for any DOSO programming and educational initiatives. Arrange event details including but not limited to purchasing supplies or equipment, catering, reserving space, setting up and tearing down</li>
<li>Ensure that public spaces in Academy Hall are adequately maintained by inspecting public areas on a weekly basis and initiating service requests as needed. Monitor any possible safety concerns. Coordinate with the Student Experience Operations Manager if required to manage larger repair projects</li>
<li>Other duties and special projects as assigned</li>
</ul><p><b>Shift:</b></p>
<p>Business Hours, Monday through Friday. Weekends or evenings occasionally required</p>
<p><b>Starting Salary/Rate:</b></p>
<p><b>Expected hiring range:</b> $20.00 - $23.75 / hr</p>
<p><b>Pay transparency disclosure:</b> The selected candidate&rsquo;s salary will be determined based on factors that include the available budget, internal equity, and the final candidate&rsquo;s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer&rsquo;s good faith estimate of the expected hiring range at the time of posting.</p>
<p><b>Application instructions:</b></p>
<p>Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter.</p>
<p>If you need assistance with the online application process, please contact careers@rpi.edu.</p>
<b>Job Posted Date:</b>
<p>Applications will be accepted until the position is filled.</p>
<p><b>Total Compensation and Benefits Information:</b></p>
<p>Rensselaer&rsquo;s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu).</p><div><br>
</div><div><p><i>Rensselaer Polytechnic Institute is committed to the cultivation of a community that is welcoming, inclusive, and above all values learning. We welcome candidates who bring a variety of perspectives to Rensselaer Polytechnic Institute's work and campus communities. Rensselaer Polytechnic Institute </i><i>is an Equal Opportunity Employer.</i></p>
<p><i>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identity, national origin, disability status, protected veteran status, or other characteristic protected by law.</i></p></div></div><p></p>

Administrative Coordinator

Urban Pathways, Inc.

<div><h1 class="jobSectionHeader"><i>The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise.</i></h1><p><b><i><br>
Join UP! We are lighting the path home, one person at a time.</i></b></p><div><b>
About Urban Pathways</b></div><div>
Since 1975, Urban Pathways has engaged New York City&rsquo;s most vulnerable residents, people on the streets or in areas unfit for human habitation, &ldquo;lighting the path home, one person at a time.&rdquo; Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves.</div><div></div><div><b><br>
Job Summary</b></div><div>
Reporting to the Development Manager, the Development Operations Associate serves as the operational backbone of the Development &amp; Communications department and is responsible for supporting the integrity and effectiveness of fundraising operations, donor data management, gift processing, reporting systems, donor stewardship administration, and departmental coordination activities.</div><div></div><div><br>
The Development Operations Associate requires exceptional attention to detail, strong organizational and analytical skills, and the ability to manage multiple operational priorities in a fast-paced fundraising environment. The Development Operations Associate has a critical role in ensuring the accuracy, efficiency, and consistency of development systems and processes that support the organization&rsquo;s philanthropic goals.</div><div></div><div><b><br>
Key Responsibilities &amp; Essential Functions</b></div><div></div><div><b><br>
CRM &amp; Database Administration</b></div><ul><li>
Serves as primary administrator for the Development Department CRM/database, including gift entry, constituent record management, data integrity, coding consistency, mailing list maintenance, and ongoing database hygiene.</li><li>
Maintains accuracy and completeness of donor and gift records across all fundraising systems.</li><li>
Oversees data imports, constituent updates, segmentation lists, and reporting preparation.</li><li>
Assists in identifying and implementing database best practices and process improvements.</li></ul><div></div><div><b><br>
Gift Processing &amp; Stewardship Administration</b></div><ul><li>
Processes charitable contributions and pledge payments in a timely and accurate manner.</li><li>
Generates and coordinates donor acknowledgement and stewardship correspondence.</li><li>
Maintains organized digital and physical fundraising records and documentation archives.</li><li>
Tracks donor stewardship activities and supports acknowledgement workflows.</li></ul><div></div><div><b><br>
Reporting &amp; Analytics Support</b></div><ul><li>
Prepares standard and customized fundraising reports, donor lists, queries, and dashboard support materials for leadership, board engagement, campaigns, and events.</li><li>
Supports reporting needs related to fundraising performance, donor activity, and campaign tracking.</li><li>
Maintains fundraising reporting systems and ensures accuracy and consistency of donor and gift data.</li><li>
Assists with prospect research preparation and institutional fundraising support activities.</li></ul><div></div><div><b><br>
Finance &amp; Reconciliation Coordination</b></div><ul><li>
Coordinates gift documentation and reconciliation processes with the Finance team to ensure accuracy and integrity of fundraising revenue records.</li><li>
Assists with tracking event revenue, donor records, and reconciliation procedures.</li><li>
Supports audit preparation and fundraising documentation requests as needed.</li></ul><div></div><div><b><br>
Events &amp; Administrative Support</b></div><ul><li>
Provides operational and logistical support for fundraising events, donor stewardship activities, board functions, and special initiatives.</li><li>
Supports donor mailings, meeting preparation, sponsorship tracking, and event coordination activities.</li><li>
Assists with incoming in-kind donations and related coordination efforts.</li><li>
Serves as support for departmental administrative and operational projects as assigned.</li></ul><div></div><div><b><br>
Community &amp; Professional Communication</b></div><ul><li>
Maintains professional and collaborative working relationships with staff, donors, volunteers, board members, and external stakeholders.</li><li>
Responds to donor and stakeholder communications in a timely and professional manner.</li><li>
Participates in departmental meetings, trainings, and organizational initiatives as required.</li></ul><div></div><div><b><br>
Qualifications, Education &amp; Experience</b></div><ul><li>
Bachelor&rsquo;s Degree preferred.</li><li>
2&ndash;4 years of relevant development operations, fundraising administration, or CRM/database experience preferred.</li><li>
Experience with fundraising CRM/database systems required; Raiser&rsquo;s Edge NXT experience strongly preferred.</li><li>
Experience with gift processing, reporting, and donor stewardship administration preferred.</li><li>
Experience in nonprofit fundraising or advancement operations preferred.</li></ul><div></div><div><b><br>
Skills &amp; Competencies</b></div><ul><li>
Exceptional attention to detail and organizational skills.</li><li>
Strong analytical and problem-solving abilities.</li><li>
Excellent written and verbal communication skills.</li><li>
Ability to manage multiple priorities and deadlines effectively.</li><li>
Strong proficiency in Microsoft Office Suite including Word, Excel, Outlook, and PowerPoint.</li><li>
Experience working with relational databases and reporting systems.</li><li>
Ability to work independently and collaboratively within a team environment.</li><li>
Strong customer service and interpersonal skills.</li><li>
Commitment to Urban Pathways&rsquo; mission, vision, and values.</li><li>
Willingness to work a flexible schedule including some evenings and weekends.</li></ul><div></div><p><b><br>
Capabilities</b></p><ul><li>Ability to sit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.).</li><li>Desire to perform the essential functions of this job.</li><li>Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</li><li>Comfortable with using public transportation to travel to and from various programs sites.</li></ul></div>

Development Operations Associate

Freeman

<div><div><div><div><div><h2 class="jobSectionHeader"><b>About Us</b></h2>
</div><div><div>
Sparks is a leading global brand experience agency, specializing in the design and execution of award-winning experiences that forge deep connections between brands and audiences. Recognized by Adweek as Experiential Agency of the Year, we bring a unique blend of strategic insight and execution excellence to every brand activation, corporate event, trade show exhibit, and immersive experience. Our commitment to creativity, innovation, and flawless execution drives us to craft impactful experiential marketing solutions that deepen relationships, inspire action, and build trust&mdash;all around the world.</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Summary</b></h2>
</div><div><div>
This role is a dual-capacity position that balances day-to-day office administration for the New York City office (25+ regular in-office employees) with executive-level administrative and operational support for the EVP Events &amp; Experiences. The role serves as a central connector for the New York City office&mdash;supporting culture, internal events, onboarding, and employee experience&mdash;while also acting as a trusted administrative partner to senior leadership. This person will work a hybrid schedule based out of our office in Lower Manhattan.</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Essential Duties &amp; Responsibilities</b></h2>
</div><div><div><b>
Executive Support</b></div>
<ul>
<li>Provide administrative support to the EVP, Event &amp; Experience.</li>
<li>Manage calendars, schedule meetings, and coordinate appointments across multiple stakeholders.</li>
<li>Arrange domestic and international travel, including itineraries, accommodations, and transportation.</li>
<li>Prepare and submit expense reports and administrative documentation in accordance with company policies.</li>
<li>Coordinate meeting logistics, assemble materials, prepare agendas, and track follow-up action items.</li>
<li>Assist with preparation of presentations, reports, correspondence, and other business documents.</li>
<li>Monitor and respond to routine requests on behalf of the executive as directed.</li>
<li>Maintain confidentiality when handling sensitive business and personnel information.</li>
</ul>
<div><b>New York Office Administration &amp; Employee Experience</b></div>
<ul>
<li>Serve as a primary administrative point of contact for the New York office.</li>
<li>Coordinate office operations, including supplies, deliveries, facilities requests, and vendor support.</li>
<li>Assist with new hire onboarding activities, workspace setup, and office orientation in partnership with Human Resources.</li>
<li>Help maintain a professional, organized, and welcoming office environment.</li>
<li>Support internal communications and distribute office updates as needed.</li>
<li>Coordinate logistics for employee engagement activities, team meetings, and office events.</li>
<li>Provide administrative support for culture-building initiatives and volunteer-led employee programs.</li>
<li>Assist with planning and execution of leadership visits, team gatherings, and special office activities.</li>
</ul>
<div><b>Administrative Operations Support</b></div>
<ul>
<li>Coordinate conference room scheduling, catering, meeting logistics, and visitor accommodations.</li>
<li>Partner with Human Resources, IT, Facilities, Finance, and Operations teams to address office and administrative needs.</li>
<li>Maintain departmental records, filing systems, and administrative documentation.</li>
<li>Support data entry, reporting, document management, and process administration as needed.</li>
<li>Assist with special projects and administrative initiatives assigned by leadership.</li>
Provide occasional flexibility in support of business needs, meetings, or events.<br>
<li>
</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Education &amp; Experience</b></h2>
</div><div><ul><li>Bachelor's degree preferred, or equivalent combination of education and experience.</li>
<li>2-4 years of experience supporting executives, leaders, or departments in an administrative capacity.</li>
<li>Experience managing calendars, travel arrangements, expense reporting, and meeting coordination.</li>
<li>Proficiency in Microsoft Office Suite, Google Workspace, and collaboration tools.</li>
<li>Strong organizational skills with the ability to manage multiple tasks and deadlines.</li>
<li>Excellent written, verbal, and interpersonal communication skills.</li>
<li>Strong attention to detail and commitment to accuracy.</li>
<li>Ability to maintain confidentiality and handle sensitive information with discretion.</li>
<li>Customer-focused mindset with the ability to build positive working relationships across all levels of the organization.</li>
<li>Ability to work independently and collaboratively in a fast-paced environment.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Travel Requirements</b></h2>
</div><div><div>Travel up to 25%</div></div></div><div><div><h2 class="jobSectionHeader"><b>
What We Offer</b></h2>
</div><div><div>
The Freeman Company provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.</div>
<ul>
<li>Medical, Dental, Vision Insurance</li>
<li>Tuition Reimbursement</li>
<li>Paid Parental Leave</li>
<li>Life, Accident and Disability</li>
<li>Retirement with Company Match</li>
<li>Paid Time Off</li>
<li>Base salary $80-90k based on level of experience</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Diversity Commitment</b></h2>
</div><div><div>
At The Freeman Company, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.</div>
<div>
#TFCSparks #LI-Hybrid</div></div></div></div></div></div>

Executive Administrator

M&R Hotel Management

<p>FRONT OFFICE MANAGER</p><p><b>Temporary, Full-Time &mdash; Maternity Leave Coverage (with potential to transition to a permanent position)</b></p><p><b>SUMMARY:</b></p><p>The Front Office Manager is the department head for the Front Office and responsible for all day-to-day operations including, but not limited to; Guests&rsquo; arrival and departure experience, ensuring that all department finances are reported accurately, maintaining proper PAR levels of department supplies, reporting month-end inventory to the General Manager, maintaining all Marriott and M&amp;R Standards and driving all KPIs. Working alongside the General Manager and Assistant General Manager, the Front Office Manager is a member of the Hotel&rsquo;s leadership team and is expected to be both proactive and resourceful when operational obstacles or other concerns are observed or brought to their attention. The Front Office Manager must be the Hotel&rsquo;s Brand Champion and work to ensure that all Front of the House associates understand the expectations set forth by both Marriott and M&amp;R in regard to guest satisfaction and appropriate responses to guest concerns.</p><p><b>RESPONSIBILITIES:</b></p><p><b>Leadership &amp; Team Management</b></p><ul><li>Directly supervise, and coach all Front Office staff, including the Assistant Front Office Manager, Guest Service Agents, Night Auditors and Bellmen.</li><li>Recruit, interview, hire, and train Front Office associates in partnership with the General Manager, Assistant General Manager and People &amp; Culture team.</li><li>Conduct regular performance evaluations, deliver coaching and corrective action, and support associate development and succession planning within the department.</li><li>Lead daily pre-shift meetings and weekly department meetings to communicate goals, brand updates, and property priorities.</li><li>Foster a positive, service-driven team culture that supports associate engagement and retention.</li><li>Drive KPI&rsquo;s including but not limited to; ITR, RevPAR, OCC%, Bonvoy Enrollments, etc.</li></ul><p><b>Guest Relations &amp; Service Excellence</b></p><ul><li>Maintain all Brand Standards pertaining to Guests&rsquo; Arrival and Departure.</li><li>Personally engage with guests, resolve escalated complaints and service recovery situations, and follow up to ensure satisfaction.</li><li>Monitor guest satisfaction scores (e.g., ITR, GuestVoice, etc.) and implement action plans to address trends.</li><li>Serve as the Manager on Duty (MOD). Availability to work evenings, weekends, and holidays as business needs require.</li><li>Ensure VIP, loyalty member, and special-occasion guests receive appropriate recognition and amenities per brand standards.</li><li>Drive associate awareness of ITR, key detractors and key contributing factors that influence the Hotel&rsquo;s scores.</li><li>Ensure that Brand Standards pertaining to Bonvoy Enrollments, CEC Cases, GXP Chat reply times and other Marriott metrics fall under the responsibility of the Front Office.</li></ul><p><b>Front Office Operations</b></p><ul><li>Oversee daily Front Desk and Night Audit operations to ensure smooth, accurate, and efficient service delivery.</li><li>Proficient in the hotel's property management system (PMS) and all interfacing hotel systems; serve as the property's subject-matter expert for Front Office technology.</li><li>Retrieve, review, and distribute daily and period-end reports in a timely fashion (e.g., STAR Report, occupancy forecasts, arrivals/departures).</li><li>Develop and post the weekly work schedule for Front Desk employees in line with labor budgets and occupancy forecasts.</li><li>Coordinate room assignments and blocking with Housekeeping and Sales to support group, VIP, and special-request needs.</li><li>Prepare and distribute function sheets and relevant Front Office updates at the weekly Management Meeting.</li><li>Open IT tickets with Marriott when systems are down or require the attention of a Third-Party Vendor.</li></ul><p><b>Financial &amp; Administrative Responsibilities</b></p><ul><li>Ensure that all daily revenue reporting is accurate in the Hotel&rsquo;s Financial Management System, working with the Assistant General Manager and/or Finance to rectify any variances or discrepancies in a timely manner.</li><li>Responsible for Accounts Payable related to the Front Office department, ensuring invoices are paid in a timely fashion and informing the General Manager of any high balances.</li><li>Responsible for Accounts Receivable and Direct Bill accounts; coordinate with Sales on account status and conduct weekly audits with the General Manager.</li><li>Coordinate and administer the daily transmittal of cash and checks to the bank; maintain accountability for the house bank and all cash-handling procedures.</li><li>Able to perform Night Auditor duties and balance the hotel's books at the end of each period; prepare and submit End of Period reports to Corporate on the first day of each new period.</li><li>Support the General Manager and Assistant General Manager with Front Office budgeting, labor cost management, and monthly forecasting.</li><li>Assist with basic revenue management functions, including rate and availability checks, in coordination with Sales and Revenue Management.</li><li>Maintain proper PAR levels of all Front Office supplies, ordering items as needed while staying within the monthly budget.</li><li>Regularly take inventory of all Market items. Place orders, process invoices and submit month-end inventory to the General Manager.</li></ul><p><b>Training &amp; Brand Compliance</b></p><ul><li>Assist all Front Desk Associates in the use of the property's Training Program; ensure new hires complete required onboarding and certification.</li><li>Ensure Front Office operations comply with Marriott brand standards and prepare the department for Brand Standard Audit (BSA) /Guest Service Score audits.</li><li>Maintain up-to-date knowledge of brand initiatives, loyalty programs, and system updates, and train the team accordingly.</li><li>Ensure all associates follow the rules and policies found in the M&amp;R Employee Handbook.</li></ul><p><b>Safety, Security &amp; Compliance</b></p><ul><li>Follow all hotel security protocols, including key issuance procedures, guest verification, and restricted area access.</li><li>Maintain thorough knowledge of hotel emergency procedures; train and prepare Front Office employees to respond calmly and effectively in the event of an emergency or accident.</li><li>Assist in the maintenance of the property's key control program and ensure the security needs of the property and guests are met.</li><li>Report safety hazards, suspicious activity, and maintenance issues to the General Manager, Assistant General Manager and Engineering promptly.</li><li>Serve as a key member of the property's emergency response and crisis management team.</li></ul><p><b>Communication</b></p><ul><li>Communicate with the Assistant General Manager on a daily basis regarding operations, guest issues, and department performance.</li><li>Inform the Assistant General Manager of potential problems with guests and the progress of special projects.</li><li>Develop effective departmental communication and information systems through the use of communication logs, department meetings, and hotel meetings.</li><li>Maintain clear, continuous communication with Housekeeping, Maintenance, Sales, and other departments to fulfill guest and operational needs efficiently.</li><li>Establish working relationships with corporate departments including, but not limited to; People &amp; Culture, Revenue, Sales and Finance.</li></ul><p><b>Qualifications</b></p><ul><li>Minimum 2-3 years of hotel Front Office experience, including at least 1 year in a supervisory or management capacity; multi-brand experience a plus.</li><li>Working knowledge of a major hotel PMS (e.g., Stay PMS, Opera, Lightspeed, OnQ, PEP, HMS, Choice Advantage) and general proficiency with hotel technology systems.</li><li>A proven track record on the industry of being a leader in the Front Office who has demonstrated organizational prowess and intuitive and create problem solving abilities.</li><li>Excellent verbal and written communication skills; ability to interact professionally with guests, associates, vendors ownership, and Corporate.</li><li>High school diploma or equivalent required; college coursework in Hospitality Management or a related field preferred.</li><li>Proven ability to drive KPIs through an efficient and proactive management style.</li></ul><p><b>Physical Requirements</b></p><p>This role requires the ability to stand for extended periods (up to 8 hours per shift), lift and carry items up to 40 lbs, and work in a lobby environment with varying noise levels. The Front Office Manager must be able to work a flexible schedule, including evenings, weekends, and holidays, and be available to respond to the property outside of normal business hours as needed.</p><p>M&amp;R Hotel Management is committed to equal employment opportunity. Qualified individuals must be able to perform the essential functions of the position, with or without reasonable accommodation. Associates or applicants who require a reasonable accommodation should contact the People &amp; Culture Department.</p><p>M&amp;R Hotel Management participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.</p><p>Job Type: Full-time</p><p>Pay: $68,000.00 - $72,000.00 per year</p><p>Application Question(s):</p><ul><li>Are you willing to accept a full-time temporary position for maternity leave coverage, with the possibility of transitioning into a permanent role based on business needs and performance?</li></ul><p>Ability to Commute:</p><ul><li>New York, NY 10001 (Required)</li></ul><p>Work Location: In person</p>

Front Office Manager - SpringHill Suites Times Square

HUGO BOSS

<div><p>Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion!</p><p></p><p><br>
At HUGO BOSS, you have the opportunity to contribute your personality, ideas and creativity &mdash; because only when we break new ground together can we create something unique. Become part of our team of more than 17.000 employees worldwide and shape your future at HUGO BOSS!</p><p></p><p><br>
The Talent Manager, Retail is responsible for leading full-cycle recruitment efforts across the HUGO BOSS Retail business in the United States and Canada. This role partners closely with retail leadership to attract, assess, and hire top talent that supports business objectives and drives organizational success.</p>
<p>
Key responsibilities include developing and executing innovative sourcing strategies, managing candidate pipelines, conducting interviews and assessments, and ensuring a best-in-class candidate experience throughout the hiring process. The Talent Manager leverages a variety of internal and external recruiting channels to identify and engage diverse, high-caliber talent for both field and corporate retail positions.</p>
<p>
The successful candidate will possess strong expertise in talent acquisition, best practices, interviewing techniques, employment laws and regulations, and workforce planning. This role requires a deep understanding of the retail business, organizational structure, and company policies, along with the ability to build strong relationships with stakeholders at all levels. The Talent Manager serves as a trusted advisor to hiring managers, providing market insights, recruitment strategies, and guidance on talent decisions to support the continued growth and success of the HUGO BOSS Retail organization.</p>
<p>
This position is based in New York City, New York, and supports recruitment activities across the United States and Canada.</p><p></p><p><b><br>
What you can expect:</b></p><p></p><p><b>
Responsibilities include, but not limited to the following:</b></p>
<ul>
<li>Partner with business leaders to proactively identify target candidate profiles and align recruitment strategies with evolving business needs to attract top talent.</li>
<li>Collaborate with HR Business Partners on the end-to-end recruitment process for the U.S. and Canada retail population, including interviews and the facilitation of hiring qualified applicants; work closely with Retail Management to define required skills and competencies for open roles.</li>
<li>Create and manage job postings and recruitment campaigns across applicant tracking systems, social media, professional networks, job boards, talent communities, and other strategic sourcing channels to attract top talent.</li>
<li>Guide Talent Assistant to ensure effective support and timely completion of all talent-related administrative responsibilities.</li>
<li>Manage the full recruitment lifecycle, including sourcing, screening, interviewing, extending offers, coordinating background checks, and overseeing new hire documentation.</li>
<li>Support the administration of appropriate assessments and reference/background checking and extend offer of employment and create/deliver employment offer letters.</li>
<li>Uses traditional and nontraditional resources, such as career fairs, online job fairs, community network events, etc., to identify and attract quality candidates.</li>
<li>Support the recruitment efforts for short-term and long-term temporary needs.</li>
<li>Manages internal transfer processes, including screening, coordination of interviews with hiring manager, etc.</li>
<li>Following up with candidates and hiring managers to obtain feedback regarding recruiting process.</li>
<li>Develops and maintains an excellent relationship with internal and external clients to ensure achievement of staffing goals.</li>
<li>Manage the Open Jobs Report and Global Reporting.</li>
<li>Manage agency relationships ensuring that the best interests of the company are always in mind.</li>
<li>Remains updated on all local and state legislative changes relating to employment screening and job offering.</li>
<li>Own and manage reporting metrics such as time to fill, sourcing channel, retention rate, cost of hire, and report on a reoccurring frequency.</li>
<li>Optimize sourcing and interviewing strategies to improve recruiting metrics and drive business impact (e.g., response rates, screen volume, conversion rates, time to fill, hire rate, hires, candidate and manager NPS, cost per hire, retention).</li>
<li>Drive continuous improvement initiatives across the team in the areas of learning &amp; development, team culture, recruiting processes, cross-functional collaboration, and data analysis.</li>
<li>Duties and responsibilities may change at any time with or without notice.</li></ul><p></p><p><b><br>
Your profile:</b></p><p></p><ul>
<li>
BA, preferably in Human Resources.</li>
<li>5 years of professional retail recruiting required.</li>
<li>Knowledge of SAP and Recruitment systems.</li>
<li>High volume recruitment experience required.</li>
<li>Fashion Retail Industry recruitment knowledge is necessary.</li>
<li>Proficiency with Microsoft applications (particularly Excel), SuccessFactors and Phenom.</li>
<li>Must be able to work independently and take initiative, hands-on.</li>
<li>Detail oriented and organized.</li>
<li>Strong written &amp; verbal communication skills as well as project management skills.</li>
<li>Ability to multitask and work under deadlines.</li>
<li>Excellent communication, building relationships and business acumen skills.</li>
<li>Some travel required.</li></ul><p></p><p><b><br>
Your benefits:</b></p><p></p><p><b>
HUGO BOSS offers a comprehensive benefits package which includes:</b></p>
<ul>
<li>Hybrid Working Model</li>
<li>Flexible Commuting</li>
<li>Flexible Fridays &amp; Summer Fridays</li>
<li>Paid Parental Leave for FT employees</li>
<li>21 paid days off (pro-rated based on first year of employment) plus your Birthday off</li>
<li>Generous Employee Discount Program</li>
<li>Medical, Dental, Vision Benefits with Health Saving Account (HSA) option</li>
<li>SHIP (Share Investment Program)
<ul><li>Offers eligible employees the opportunity to become a co-owner and acquire shares in HUGO BOSS AG at special SHIP conditions.</li>
</ul></li><li>401(K) with company match</li>
<li>Flex Spending Account (FSA)</li>
<li>Commuter Benefits (Pre-tax)</li>
<li>Voluntary Benefits and Critical Illness</li>
<li>Company sponsored Life and Disability benefits</li>
<li>Employee Assistance Program (EAP)</li>
<li>Discounts for auto/home/pet insurance</li></ul><br>
<p></p>
<p>
#LI-RS1</p><br>
<p></p>
<p>
The expected base salary range for this position is from $110,000 - $120,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered.</p><p></p><p><br>
We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person&rsquo;s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.</p></div>

Talent Manager, Retail

Sunher Royal Company

<h2>Job Overview<br /> </h2><p>We are seeking a highly organized, detail-oriented, and proactive <strong>Remote Data Entry / Executive Assistant</strong> to join our remote team. This position is ideal for a professional who excels at administrative support, data management, and executive coordination while maintaining a high level of accuracy, confidentiality, and professionalism.</p><p>The successful candidate will be responsible for providing executive administrative support, maintaining accurate records, coordinating schedules, managing communications, and performing data entry tasks to ensure smooth day-to-day business operations.<br /> </p><h2>Key Responsibilities<br /> </h2><p>Accurately enter, update, and maintain company records, databases, and confidential information.</p><p>Provide administrative support to executives and management teams.</p><p>Manage calendars, schedule appointments, meetings, and virtual conferences.</p><p>Prepare, edit, and organize correspondence, reports, presentations, and other business documents.</p><p>Respond to emails, phone calls, and other communications professionally and promptly.</p><p>Organize electronic files and maintain accurate documentation and records.</p><p>Coordinate travel arrangements, meeting logistics, and expense reports as required.</p><p>Perform document management, filing, and record-keeping while ensuring data accuracy.</p><p>Assist with special projects, research, and general administrative tasks.</p><p>Maintain confidentiality when handling sensitive company and executive information.</p><p>Collaborate with internal departments to ensure efficient workflow and operational support.</p><p>Perform additional administrative duties as assigned.<br /> </p><h2>Qualifications<br /> </h2><p>High school diploma or equivalent required; an associate's or bachelor's degree is preferred.</p><p>Previous experience in data entry, executive assistance, administrative support, or office administration is preferred.</p><p>Excellent written and verbal communication skills.</p><p>Exceptional organizational and time-management abilities.</p><p>Strong attention to detail and a high level of accuracy.</p><p>Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Google Workspace.</p><p>Excellent typing and computer skills.</p><p>Ability to prioritize multiple tasks and meet deadlines in a remote work environment.</p><p>Strong problem-solving and interpersonal skills.</p><p>Ability to work independently while maintaining professionalism and confidentiality.<br /> </p><h2>Preferred Skills<br /> </h2><p>Experience with CRM systems, document management software, and scheduling tools.</p><p>Knowledge of virtual collaboration platforms such as Microsoft Teams or Zoom.</p><p>Strong multitasking and project coordination abilities.</p><p>Professional demeanor with excellent customer service and communication skills.<br /> </p><h2>Benefits<br /> </h2><p>Competitive salary with performance-based growth opportunities.</p><p>Fully remote work environment.</p><p>Flexible work schedule.</p><p>Paid training and professional development opportunities.</p><p>Career advancement within a growing organization.</p><p>Paid time off and holiday benefits.</p><p>Comprehensive benefits package for eligible employees.</p><p>Supportive, collaborative, and professional work environment.<br /> </p><p>If you are a motivated professional with exceptional organizational skills and a passion for administrative excellence, we encourage you to apply for this exciting opportunity to grow your career as a <strong>Data Entry / Executive Assistant</strong>.</p>

Data Entry / Executive Assistant

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