avp, underwriting manager- excess casualty

advisor, claims & risk

associate fraud risk analyst Jobs in Chicago

associate fraud risk analyst

audit manager- capital markets Jobs in Chicago

audit manager- capital markets

auto claims adjuster trainee Jobs in Chicago

auto claims adjuster trainee

avp, underwriting manager- excess casualty Jobs in Chicago

advisor claims risk

First Chicago Insurance Company

<div><p>As a Senior Personal Injury Protection (&quot;PIP&quot;) Specialist, you will be responsible for evaluating and managing claims filed under the Personal Injury Protection (&quot;PIP&quot;) coverage of commercial and personal insurance policies. You will investigate claims, assess injuries, negotiate settlements, and ensure compliance with relevant laws and regulations.</p><p></p><p><b><br>
Key Responsibilities</b></p><ul><li>
Review and assess PIP claims to determine coverage, liability, and the extent of injuries.</li><li>
Conduct thorough investigation into the circumstances surrounding each claim, including obtaining medical records, police reports, and statements.</li><li>
Evaluate the nature and severity of injuries reported by first-party claimants through medical documentation, diagnostic tests, and expert opinions.
</li><li>Determine the applicability of PIP coverage based on policy terms, state regulations, and the specifics of each claim.
</li><li>Negotiate fair and equitable settlements with claimants, attorneys, and medical providers to resolve claims effectively.
</li><li>Maintain detailed and accurate records of claim files, including correspondence, investigation findings, settlement offers, and payment transactions.
</li><li>Communicate effectively with first-party claimants, legal representatives, medical providers, and other stakeholders to provide updates, address concerns, and facilitate the claims process.
</li><li>Ensure compliance with all relevant laws, regulations, and company policies throughout the claims handling process.
</li><li>Provide exceptional customer service to first-party claimants by addressing inquiries promptly and offering assistance throughout the claims process.
</li><li>Manage pre-authorization requests and identification of cases requiring an IME.
</li><li>Stay abreast of industry trends, legal developments, and medical advancements relevant to PIP claims to enhance expertise and effectiveness in the role.
</li><li>Complete a detailed analysis of claims where a new suit has been received inclusive of coverage, liability, and damages</li><li>
Manage and oversee litigation processes, working closely with legal counsel to develop strategies for case resolution</li></ul><p></p><p><b><br>
Qualifications</b></p><ul><li>
Bachelor's degree or equivalent work experience
</li><li>Previous experience in auto claim adjusting, preferably with a focus on commercial PIP claims in NJ and PA.
</li><li>Previous experience with AICRA in New Jersey and MVFRL in PA.
</li><li>Strong knowledge of insurance principles, coverage types, and regulations governing PIP</li><li>
Excellent analytical skills with the ability to assess complex situations and make informed decisions</li><li>
Effective negotiation skills and the ability to resolve conflicts and disputes</li><li>
Exceptional communication skills, both verbal and written, and the ability to convey information clearly and concisely</li><li>
Detail-Oriented with strong organizational and time management skills</li><li>
Proficiency in relevant software applications for claims management and documentation
</li><li>Previous litigation experience is preferred but not required.</li><li>
Prior Non-Standard Auto Claims experience a plus, not required.</li></ul><p></p><p><b><br>
First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:</b></p><ul><li>
Competitive Salaries</li><li>
Commitment to your Training &amp; Development</li><li>
Medical and Dental</li><li>
Telemedicine Benefit</li><li>
401k with a generous company match</li><li>
Paid Time Off and Paid Holidays</li><li>
Tuition Reimbursement Training Programs</li><li>
Wellness Program</li><li>
Fun company sponsored events</li><li>
And so much more!</li></ul><p>
Estimated Compensation Range: $54,750/year-$97,500/year*</p><ul><li>Published ranges are estimates</li></ul></div>

Senior Personal Injury Protection Adjuster

Augmentis

<div><div><p>Manager, Gas Distribution Materials &amp; Supply Chain Advisory<br>
<br>
100% Remote | USA</p><p>
Our client is a publicly traded, global leader in the distribution of pipe, valves, fittings, and infrastructure solutions supporting the energy and industrial sectors. With $3+ billion in annual revenue and operations spanning North America, Europe, Asia, and the Middle East, they play a critical role supporting large-scale energy infrastructure across upstream, midstream, downstream, and gas utilities.
</p><p>This is a rare opportunity to join a well-established, growth-oriented company operating at scale, serving as a trusted advisor across Supply Chain, Contracts, Sales, and Operations, with the flexibility of a fully remote role.
</p><p>What's in it for you:</p><ul><li>
Strong targeted bonus
</li><li>Excellent benefits and 401(k)
</li><li>Fast-paced environment with real growth potential
</li><li>High visibility, cross-functional exposure across the organization
</li></ul><p>The Role</p><p>
Reporting to Senior Management, this role serves as the go-to advisor on gas distribution materials, category strategy, and sourcing, bridging Supply Chain, Contracts, Sales, and Operations. You'll bring deep product and market expertise to guide decisions, support strategic initiatives, and strengthen vendor and customer relationships across the business.
</p><p>What You'll Do</p><ul><li>
Serve as a trusted advisor across Supply Chain, Contracts, and other internal groups on <b>gas distribution materials </b>and sourcing strategy
</li><li>Own key vendor relationships and act as the primary technical resource for gas utility customers
</li><li>Advise on product specifications for meters, regulators, risers, prefabricated meter sets, PE pipe, and PE fittings
</li><li>Translate customer and internal stakeholder needs into sourcing solutions and recommendations
</li><li>Deliver market insight and guidance on gas materials commodities and manufacturer trends
</li><li>Partner with Sales and Operations on project bids, pricing strategy, and manufacturer negotiations
</li><li>Provide local leadership for Supply Chain, aligned with Global Corporate SCM direction
</li><li>Build and maintain category management plans grounded in commodity and market expertise
</li><li>Lead strategic analyses, market sizing, vendor and competitor profiling, and profitability analysis
</li><li>Maintain inventory strategy, pricing records, and product catalogs in partnership with corporate goals
</li><li>Travel periodically to manufacturer sites, customer locations, and trade shows
</li></ul><p>What You Bring</p><ul><li>
Bachelor's degree or equivalent industry experience in engineering or gas materials
</li><li><b>MUST HAVE: 5+ years supporting gas distribution utility materials
</b></li><li><b>Demonstrated product knowledge of gas distribution material specifications (required)
</b></li><li>5+ years in customer service, inside sales, and/or warehouse services, with progressive leadership experience
</li><li>Strong computer and software proficiency
</li><li>Ability to work legally in the U.S. and communicate fluently in English
</li></ul></div><div>______________________________________________________________________________________________________________________________
</div><div><p>About Augmentis<br>
<br>
Augmentis is a specialized recruiting firm focused on accounting, finance, procurement, and engineering talent across the U.S. We partner with growth‑oriented companies to match high‑impact professionals with meaningful roles.
</p><p>To learn more about Augmentis, visit our website: www.augment-is.com
</p><p>Representation/employer clarification:</p><p>
Augmentis is conducting this search on behalf of our client. The selected candidate will be employed directly by our client, not by Augmentis.
</p><p>EEO + disclaimer</p><p>
Our client and Augmentis are Equal Opportunity Employers. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic. This job posting does not constitute a contract or guarantee of employment, and role details are subject to change based on our clients' needs. By applying, you acknowledge that your information may be shared with our client for recruitment and hiring.</p></div></div>

(Remote) Manager, Gas Distribution Materials & Supply Chain Advisory

Federal Reserve Bank of Chicago

<div><h2 class="jobSectionHeader"><b>Company</b></h2>
Federal Reserve Bank of Chicago<p></p>
This role is remote with travel and may be performed from anywhere within the continental United States. Candidates located near a major airport hub are preferred to support the travel needs of the position.<br>
<br>
Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine&reg; Solutions, Fedwire&reg; Funds and Securities, the National Settlement Service (NSS), FedCash&reg;1, FedACH&reg;, Check Services, and the FedNow&reg; Service. FRFS operates as a fully integrated organization with groups dedicated to customer experience, operations, technology, product and customer/industry management, enterprise services, payments system improvement, and one focused on the ongoing growth and development of the FedNow instant payment service. Our strategy defines our future direction, seeking to offer a fully integrated product suite that provides speed, resilience, and choice in meeting the payments needs of FRFS customers across the United States. Through our Enterprise structure, we strive to meet the needs of the marketplace for new products and services with speed and agility, seek to provide a robust and unified customer experience, and work to create career growth opportunities for FRFS staff.
<br>
<br>
The Senior National Relationship Manager serves as a strategic advisor for the Federal Reserve Financial Services&rsquo; largest and most complex customer organizations. This role leads high impact customer engagement, provides informed guidance to executive level stakeholders, and ensures alignment between customer priorities and FRFS strategic goals.<br>
<br>
This position is considered expert level and performs unique work of high complexity that has broad impact on the organization. The incumbent works independently with minimal supervision. This position has no direct reports and may assign work, provide direction, or act as a mentor to junior staff.<p></p><p><b>
Your Responsibilities</b></p><ul><li>
Expert demonstration of building and maintaining strong relationships with complex customer organizations, engaging stakeholders across all relevant business lines.</li><li>
Develops solutions to complex business scenarios, presents ideas to customers, and overcomes difficult objections and issues raised by customers.
</li><li>Demonstrated performance in managing critical customer or FRFS disruptions.</li><li>
Demonstrated performance in ensuring FRFS System priority objectives are managed and escalated appropriately across portfolio of accounts.</li><li>
Acts as a leader within the team, offering consultation and support to junior/new members of the team.</li><li>
Drives portfolio performance and supports product and service evolution through customer intelligence and facilitates cross‑functional collaboration across Treasury product, operations, technology, and risk teams.</li><li>
Establishes customer intelligence, identifies at‑risk business, and communicates critical updates for reporting and dashboards.</li><li>
Advises executive‑level leaders by preparing relevant customer insights and initiating senior‑level engagements when appropriate.</li><li>
Monitors portfolio revenue, volume, and variances, developing proposals that align customer opportunities with FRFS value‑added services.</li><li>
Leads development of service proposals and oversee the initiation of service for new customers and support for non-routine customer problems.</li></ul><p></p><p><b>
Your Background
</b></p><ul><li>Bachelor's degree in a related field, or commensurate specialized training, certification, or work experience</li><li>
Minimum seven years of work experience<br>
Proven mastery of technical skills, product knowledge, and competitive awareness</li><li>
Advanced knowledge of the Federal Reserve System and the products, services, practices and procedures of the FR Financial Services
</li><li>Expert understanding of sales principles and practices</li><li>
Ability to work collaboratively to accomplish the goals and objectives of the System
</li><li>Excellent organizational and time management abilities
</li><li>Strong written and verbal communication skills</li><li>
Independent thinking and strong decision making
</li><li>Recognized as internal and external thought leader in own technical discipline
</li></ul><p></p><p><b>What we Offer
</b></p><p></p><ul><li>Comprehensive benefits package includes medical, dental, vision, prescription drug coverage, 401k savings plan, retirement plan, paid time off, transit benefit, onsite gym and subsidized cafeteria</li><li>A learning environment with opportunities to gain new skills and grow your career</li></ul><p></p><p><b>
Additional Requirements</b></p><ul><li>
Valid driver&rsquo;s license</li><li>
Ability to travel up to 75% of the time.</li><li>
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.</li><li>
This position has additional screening requirements due to the information accessed while performing the job. These additional screenings would be initiated at the time of offer acceptance and could take approximately two months to be completed. The screening covers areas such as education/employment verification, criminal history, credit history, and reaches out to your references and people that know you well.</li><li>
As a condition of employment, Federal Reserve Bank of Chicago employees must comply with the Bank&rsquo;s ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting, who can provide you contact information for our ethics official if necessary.</li></ul><p></p><p>
The expected starting salary range for this position is between $159,800 and $189,000 annually in addition to annual performance-based discretionary bonuses. Final salary and offer will be determined based on the applicant&rsquo;s relevant experience, skills, internal equity, and alignment with geographic and other market data.</p><p></p><p>
Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels.</p><p></p><p><i>
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status.</i></p><p></p><h2 class="jobSectionHeader"><b>
Full Time / Part Time</b></h2>
Full time<p></p><h2 class="jobSectionHeader"><b>
Regular / Temporary</b></h2>
Regular<p></p><h2 class="jobSectionHeader"><b>
Job Exempt (Yes / No)</b></h2>
Yes<p></p><h2 class="jobSectionHeader"><b>
Job Category</b></h2>
Customer Experience Family Group<p></p><h2 class="jobSectionHeader"><b>
Work Shift</b></h2>
First (United States of America)<p></p><p><i>
The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.</i></p><p></p><p>
Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.</p><p></p><p>
Privacy Notice</p></div>

Senior National Relationship Manager

Huron Consulting Group

<div><p>Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.<br>
<br>
Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.<br>
<br>
Joining the Huron team means you&rsquo;ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.<br>
<br>
Join our team as the expert you are now and create your future.</p><p></p>
As an Healthcare Technical Consulting Senior Associate you will:
<br>
<ul><li>Partner with a team of healthcare, technical and project management consultants to ensure the seamless integration, data
</li></ul>migration and system performance of Epic systems
<br>
<ul><li>Leverage technical expertise in Epic modules providing support to optimize the systems functionality in workflow and
</li></ul>technology to improve hospital operations and financial outcomes
<br>
<ul><li>Provide guidance and recommendations on Epic applications offering suggestions and participating in discussions on
</li></ul>operational and technology improvements
<br>
<ul><li>Identify opportunities for system optimization and enhancement to improve efficiency and user satisfaction</li></ul><p></p><div>
Requirements:<br>
<ul><li>Bachelor's degree or equivalent work experience.</li><li>Epic Professional Billing Administration (PB Admin) Certification is required.</li><li>Minimum of 3+ years of Epic Professional Billing experience in implementation, optimization, support, or consulting</li></ul>
environments.<br>
<ul><li>Strong understanding of professional billing workflows, charge capture, claim generation, and revenue cycle processes.</li><li>Experience facilitating client meetings, workflow analysis, and requirements gathering.</li><li>Strong analytical, organizational, and communication skills.</li><li>Ability to travel as required based on client needs.</li></ul></div><p></p><div>
Preferences:<br>
<ul><li>Candidates who possess Epic PB Admin Certification paired with one of the following certifications are strongly preferred:</li></ul>
Expected Reimbursement Certification, Hospital Billing (HB) Certification, Professional Billing Claims Certification<br>
<ul><li>Epic consulting experience within a healthcare IT consulting firm.</li><li>Experience with revenue cycle transformation and optimization initiatives.</li><li>Knowledge of payer reimbursement methodologies and reimbursement modeling.</li><li>Experience supporting multi-hospital or large integrated delivery networks.</li><li>Familiarity with Epic upgrades, enhancements, and workflow redesign projects.</li><li>Strong understanding of integrated Revenue Cycle workflows across PB, HB, and Claims.</li></ul></div><p></p><p>
The estimated base rate range for this job will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. The job is also eligible to participate in Huron&rsquo;s benefit plans, which include medical, dental and vision coverage, and other wellness programs. The rate range of information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.</p><p></p><h2 class="jobSectionHeader"><b>
Position Level</b></h2>
Senior Associate<p></p><h2 class="jobSectionHeader"><b>
Country</b></h2>
United States of America</div>

Healthcare Tech Senior Associate - Professional Billing

Rush University Medical Center

<p></p><div><p><b>Location: </b>Chicago, Illinois
</p><p><b>Business Unit: </b>Rush Medical Center
</p><p><b>Hospital: </b>Rush University Medical Center
</p><p><b>Department: </b>Patient Access
</p><p><b>Work Type: </b>Full Time (Total FTE between 0.9 and 1.0)
</p><p><b>Shift: Shift 1
</b></p><p><b>Work Schedule: </b>8 Hr. (9:30:00 AM - 6:00:00 PM)
</p><p><b>Rush offers exceptional rewards and benefits learn more at our </b>Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
</p><p><b>Pay Range: </b>$17.63 - $27.77 per hour
<br>
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
</p><p>Summary:
<br>
The Admissions Registration Specialist I is responsible for reviewing patient registration for all types of admissions and elective procedures to ensure patient and guarantor demographic and insurance information is complete and current with each patient visit. The Admissions Registration Specialist I will assist patients with understanding their insurance options and collecting patient financial responsibilities. The Admissions Registration Specialist I will perform all functions in a courteous and respectful manner, advocating for the patient&rsquo;s best interest and wellbeing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
</p><div>Other information:
<br>
Required Job Qualifications:
<br>
<ul><li>High school graduate or equivalent.
</li><li>0-1 year of experience
</li><li>Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
</li><li>Excellent communication and outstanding customer service and listing skills.
</li><li>Basic keyboarding skills
</li><li>Critical thinking, sound judgment and strong problem-solving skills essential
</li><li>Team oriented, open minded, flexible, and willing to learn
</li><li>Strong attention to detail and accuracy required
</li><li>Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
</li><li>Ability to follow oral and written instructions and established procedures
</li><li>Ability to function independently and manage own time and work tasks
</li><li>Ability to maintain accuracy and consistency
</li><li>Ability to maintain confidentiality
</li></ul><br>
Preferred Job Qualifications:
<br>
<ul><li>Associates Degree in Accounting or Business Administration
</li><li>Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.
</li><li>Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired.
</li><li>Working knowledge of medical terminology and anatomy and physiology is preferable.
</li></ul><br>
Physical Demands:
<br>
<br>
Competencies:
<br>
<br>
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.<br>
<br>
</div><p>Responsibilities:
<br>
With a high degree of accuracy collects, verifies and enters into Epic the patient's demographic, employer, financial, emergency contact, insurance, subscriber and case-specific information, such as referring physician and diagnosis.
<br>
2. Consistently has patient sign and scan all necessary documents for completion of the admission process; consent, ID, insurance card, MIMS, OBS, COB, etc.
<br>
3. Consistently and accurately obtains and interpret the patient's insurance benefits and possess the ability to communicate this information accurately to the patient and co-workers.
<br>
4. Has the ability to determine the patient's financial obligation and communicate this information accurately and with respect to the patient.
<br>
5. Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO.
<br>
6. Upon decision of patient&rsquo;s admission, has the knowledge and skill to perform the admission notification (NOA) process which is a required communication with the patient&rsquo;s payer to ensure that the payment for patient&rsquo;s inpatient stay is secured.
<br>
7. Appropriately informs the patients of hospital policies that govern the revenue cycle. Minimizes the potential financial risk of patients accounts by discussing with the patient and/or guarantor their financial responsibility for upcoming visits/procedures, past due balances and referral requirements. Offers options and negotiates acceptable resolution of estimated patient balance.
<br>
8. Receives and properly responds to, or directs telephone inquiries from patients, payers, physicians and their staff, internal department and other persons and entities.
<br>
9.. Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
<br>
10. Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
<br>
11. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center&rsquo;s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected
<br>
12. Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Admitting functions.
<br>
13. Other duties as needed and assigned by the supervisor/manager.<br>
<br>
</p><p>Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</p></div>

Admission Registration Specialist 1

tastytrade, Inc.

<div><p><b>Company Name: </b>tastytrade<br>
<b>Role: </b>Trade Desk Representative, 24/7 Coverage<br>
<b>Location: </b>Initially on-site and may be hybrid/remote based on experience<br>
<b>Reports to: </b>Trade Desk Team Lead<br>
<b>Licensure Required: </b>FINRA Series 7, 63, and 3 Certified</p>
<p>
As a Trade Desk Representative, 24/7 Coverage at tastytrade, you will provide essential 24-hour trading support and risk monitoring for tastytrade customers during US market overnight hours and over the weekend. You will serve as the key weekend-day, swing, or overnight presence for 24-hour-traded products such as futures, futures options, SPX (GTH) index options, event contracts, and more. This role consists of a 4-day work week consisting of two 8-hour shifts during the week and two 12-hour shifts on the weekend. You must be comfortable working independently and handling positions or order-related inquiries, resolving trade disputes, reviewing customer risk, conducting customer risk callouts during risk events, and serving as the main point of contact for urgent customer issues during the shift. This role requires a deep understanding of the supported products, strong problem-solving skills under pressure, and the ability to make sound, independent decisions in a fast-paced environment.</p>
<p><b>
What you'll do:</b><br>
<b>Trading Support &amp; Execution</b></p>
<ul>
<li>Provide support for all 24-hour and weekend-eligible instruments, including, but not limited to, outright futures, futures options, 24-hour stock trading, event contracts, GTH broad-based index options, and much more</li>
<li>Resolve trade disputes, execution errors, and order entry issues that occur during weekend/overnight trading sessions</li>
<li>Analyze all customer positions and understand the potential risk involved</li>
<li>Work with customers to identify their needs as self-directed investors and provide timely solutions, especially during risk events</li>
<li>Provide friendly, accurate, and efficient support via phone, email, or chat channels</li>
</ul>
<p><b>Risk Monitoring &amp; Customer Protection</b></p>
<ul>
<li>Monitor customer account risk exposures during weekend and overnight trading sessions on all supported products, identifying accounts approaching or exceeding margin requirements</li>
<li>Perform proactive callouts to customers with potentially excessive risk or exposure from overnight risk events (company-specific news, economic data, geopolitical developments, futures market moves)</li>
<li>Assist customers with managing excessive risk from overnight events, discussing position adjustments, hedging methods, or risk reduction options</li>
<li>Conduct real-time firm risk surveillance during overnight hours, monitoring for concentrated positions, unusual activity, or systemic risk concerns</li>
<li>Escalate critical risk situations to the tastytrade Margin and Risk team, providing detailed analysis and recommendations</li>
<li>Track and report unusual trading activity, account movements, or potential fraudulent behavior detected during overnight/weekend hours</li>
<li>Monitor overnight futures market volatility and liquidity conditions that may affect customer positions or firm risk</li>
</ul>
<p><b>Platform Support &amp; Technical Assistance</b></p>
<ul>
<li>Assist customers with account management questions, including deposits, withdrawals, crypto transfer requests, and platform/account settings during overnight hours</li>
<li>Provide guidance on platform functionality across desktop, web, and mobile applications for overnight traders</li>
<li>Troubleshoot order entry issues, platform connectivity problems, and technical difficulties during overnight sessions</li>
<li>Educate customers on all 24-hour and weekend-eligible instruments regarding trading mechanics, margin requirements and methodologies, and risk management best practices</li>
<li>Escalate technical issues to Engineering or Technical Support teams, providing detailed documentation of customer problems</li>
</ul>
<p><b>Operations &amp; Incident Management</b></p>
<ul>
<li>Serve as the primary point of contact for urgent customer issues during US overnight/early morning hours</li>
<li>Properly triage cases by coordinating with the US day-shift Margin &amp; Risk teams on risk-related issues, providing detailed transition reports on overnight developments</li>
<li>Document overnight incidents, customer escalations, and operational issues with thorough detail for the following shift or day-shift follow-up</li>
<li>Provide detailed shift handoff reports summarizing overnight trading activity, risk events, customer issues, and action items</li>
<li>Contribute to the continuous improvement of overnight operations procedures, workflows, and customer communication protocols</li>
<li>Monitor overnight system performance and coordinate with Technology teams on platform issues or outages</li>
</ul>
<p><b>Cross-Functional Collaboration</b></p>
<ul>
<li>Collaborate with Margin and Risk team on customer risk events</li>
<li>Coordinate with the Compliance/Fraud team on overnight trading surveillance alerts or suspicious activity</li>
<li>Work with the Banking team on overnight funding requests, wire transfers, or withdrawal issues requiring expedited processing, especially any incoming transfers from customers experiencing a margin deficit</li>
<li>Work with reviewing, approving, and rejecting crypto wallets, including processing crypto deposits and withdrawals</li>
<li>Partner with the Engineering team to report platform bugs, execution issues, or system enhancements identified during overnight operations</li>
</ul>
<p><b>Independent Decision-Making &amp; Problem Solving</b></p>
<ul>
<li>Work independently with minimal supervision during overnight hours when senior leadership is unavailable</li>
<li>Make sound decisions on customer requests, risk situations, and operational matters using established policies and best judgment</li>
<li>Exercise discretion on when to escalate issues versus handling independently based on severity and complexity</li>
<li>Manage high-stress situations calmly and professionally, including upset customers, market volatility, and risk events</li>
</ul>
<p><b>Who you are:</b><br>
<br>
<b>Experience &amp; Credentials</b></p>
<ul>
<li>FINRA SIE, Series 7, 63, and 3 Certified</li>
<li>Minimum 3-5 years of experience in high-volume customer service, trading operations, or a trade desk role</li>
<li>At least 3-5 years of hands-on experience with options, futures, and futures options trading</li>
<li>Previous experience in overnight or off-hours trading operations is a plus</li>
<li>Proven track record working independently with minimal supervision in fast-paced environments</li>
<li>Commitment to a minimum of one year in an overnight shift before potential transition to a day-shift role</li>
</ul>
<p><b>Product &amp; Trading Knowledge</b></p>
<ul>
<li>Deep understanding of futures and futures options execution mechanics, pricing, and market structure</li>
<li>Strong knowledge of options pricing models and determining exposure using Greeks</li>
<li>Experience with exchange-traded derivatives across multiple asset classes (equity index, commodities, rates, currencies)</li>
<li>Familiarity with extended hours stock trading, including pre-market, 24-hour, and after-hours sessions</li>
<li>Understanding of Regulation T and portfolio margin account risk methodologies</li>
<li>Knowledge of futures contract specifications, margin requirements, settlement procedures, and SPAN margin methodologies</li>
</ul>
<p><b>Risk Management Expertise</b></p>
<ul>
<li>Strong risk management skills with the ability to identify and assess customer account risk exposures using the in-house risk screener (Sentinel)</li>
<li>Experience conducting customer risk callouts and discussing risk-reducing position adjustments in high-stress situations</li>
<li>Understanding of margin calculations, liquidation priorities, and portfolio risk metrics</li>
<li>Ability to analyze overnight risk events and their potential impact on customer positions</li>
<li>Familiarity with firm risk surveillance and unusual activity detection</li>
</ul>
<p><b>Communication &amp; Interpersonal Skills</b></p>
<ul>
<li>Strong interpersonal skills with the ability to build rapport and trust with customers during overnight or weekend hours</li>
<li>Excellent written and verbal communication skills across multiple channels (phone, email, chat)</li>
<li>Ability to explain complex derivatives and risk concepts clearly to customers with varying experience levels</li>
<li>Diplomatic approach when delivering difficult messages (margin calls, position liquidations, risk concerns)</li>
<li>Strong documentation skills for detailed shift handoff reports and incident summaries</li>
<li>Effective in customer interactions, especially in high-stress or volatile market environments</li>
</ul>
<p><b>Technical &amp; Operational Skills</b></p>
<ul>
<li>Extremely proficient with technology platforms, including Salesforce, Slack, Microsoft Teams, and Microsoft products</li>
<li>Ability to multitask effectively in a fast-paced environment with multiple customer inquiries simultaneously</li>
<li>Strong problem-solving abilities under pressure with limited resources and support during overnight hours</li>
<li>Excellent attention to detail for trade execution accuracy and risk monitoring</li>
<li>Comfortable troubleshooting technical issues and coordinating with support teams remotely</li>
</ul>
<p><b>Company Perks + Benefits:</b></p>
<ul>
<li>Performance Bonuses</li>
<li>Stock Purchase Options</li>
<li>401k Plan</li>
<li>Medical/Dental/Vision Benefits</li>
<li>Continued Education Support</li>
<li>20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday!)</li>
<li>10 Paid Sick Days</li>
<li>Gym Membership Reimbursement</li>
<li>Commuter Benefits</li>
<li>Pet Insurance</li>
<li>Wellness &amp; Mental Health Programs</li>
<li>Charitable Donation Matching</li>
<li>Two Paid Volunteer Days Off</li>
<li>Daily catered lunch when in the office</li>
<li>Full kitchen with snacks and beverages</li>
<li>In-building gym</li>
<li>Shuttle to/from Metra</li>
</ul>
<div><div><div><p><b>Salary Range:</b> $90,000 - $95,000<br>
<i>The actual salary offered will be based on the candidate's level of experience and qualifications</i></p>
<p><b>
Discretionary performance bonus:</b> 8-11% of base salary based on individual and company performance</p>
<p><b>
About IGNA + tasty</b><br>
IG North America is home to tastytrade, tasty<i>live</i>, tastyfx, and tastycrypto&mdash;a family of brands built to democratize trading and empower individual investors. Founded in Chicago by the creators of thinkorswim, acquired by London-based IG Group in 2021, we combine startup innovation with the backing of a FTSE 100 fintech operating across five continents serving over 1.3m customers and handling billions of dollars in transactions &ndash; built on scale, trust, and proof.</p>
<p>
From our headquarters in Chicago's Fulton Market, our team builds award-winning trading platforms, produces live financial education content daily, and creates technology that makes complex markets accessible. tastytrade is our retail brokerage for self-directed investing and trading, with tasty<i>live</i> providing content to educate our customers. tastyfx is the fastest-growing forex broker in the US. tastycrypto provides self-custody digital wallets for decentralized finance.
</p><p>We're a lean, collaborative team that values autonomy, pragmatism, and impact. Whether you're building technology, creating content, serving customers, or supporting operations, you'll work alongside people who are passionate about disrupting traditional finance and genuinely care about helping traders succeed. Our culture rewards initiative, embraces experimentation, and measures success by the value we create for our users. The bar is high &ndash; bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG|tasty &ndash; the future gets built here.<br>
<br>
<b>Location: </b>Our office is in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars.</p>
<p><b>
tastytrade</b><b> | </b><b>tasty</b><b><i>live</i></b><b> | </b><b>tastyfx</b><br>
1330 W Fulton Market, Chicago, IL 60607
</p><ul><li>Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they have every single qualification. Our team is dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles!</li></ul></div></div></div></div><p></p>

Trade Desk Representative, 24/7 Coverage

Baker Tilly Canada

<div><h1 class="jobSectionHeader"><b>Overview</b></h1><p></p><p>
Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world&rsquo;s leading financial centers &ndash; New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.</p><p>
Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram.</p><p></p><p>
Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring.</p><p></p><p><i>
Baker Tilly is an equal </i><i>opportunity/affirmative</i><i> action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.</i></p><p></p><p><i>
Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency (&quot;search firm&quot;) for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system.</i></p><p></p><h1 class="jobSectionHeader"><b>
Job Description:</b><br>
</h1><h3 class="jobSectionHeader"><b>
Are you looking to join an entrepreneurial firm which is one of the fastest growing in the US? Are you inspired to lead people and make a difference for your clients?
</b></h3><h3 class="jobSectionHeader"><b>If yes, consider joining Baker Tilly (BT) as a Federal Tax Partner in our National Real Estate Practice. You will be a valued business advisor delivering industry-focused tax advisory and compliance services to Real Estate Clients. You will work side-by-side with firm leadership and our associates to serve clients and build the business, having a direct impact on the firm&rsquo;s success. You will be a valued mentor and coach to a group of talented staff, utilizing your expertise to help develop their technical and professional skills. As one of the fastest growing firms in the nation, BT has the ability to provide you with an amazing ownership experience working with some of the most entrepreneurial partners in our field.
</b></h3><h3 class="jobSectionHeader"><b>You will enjoy this role if:</b></h3><ul><li><h3 class="jobSectionHeader"><b>
You are an expert in tax, working with real estate clients
</b></h3></li><li><h3 class="jobSectionHeader"><b>You are excited about the world of real estate and have strong technical expertise servicing this industry</b></h3></li><li><h3 class="jobSectionHeader"><b>
You want to work for a leading CPA advisory firm which is growing, growth means more opportunity</b></h3></li><li><h3 class="jobSectionHeader"><b>
You are passionate about contributing to your team&rsquo;s professional growth and your continued development, creating endless opportunities </b><b><i>now, for tomorrow</i></b></h3></li></ul><h3 class="jobSectionHeader"><b>
What you will do:</b></h3><ul><li><h3 class="jobSectionHeader"><b>
Be a trusted leader of Baker Tilly&rsquo;s tax services providing federal tax compliance and consulting services to construction and real estate clients positively impacting your clients through:</b></h3><ul><li><h3 class="jobSectionHeader"><b>
Being a valued tax business advisor, leading client relationships on day-to-day tax matters with various clients ranging from middle market to multinational</b></h3></li><li><h3 class="jobSectionHeader"><b>
Consulting on technical matters and special projects in various areas of corporate and flow through taxation, accounting methods, and ASC740</b></h3></li><li><h3 class="jobSectionHeader"><b>
Researching various tax matters, responding to IRS and other tax authority inquiries, and making recommendations to the client for consideration</b></h3></li><li><h3 class="jobSectionHeader"><b>
Coordinating with specialty tax practices on complicated tax matters in the state and local, high net worth, international, research and development along with credits and incentives areas</b></h3></li><li><h3 class="jobSectionHeader"><b>
Overseeing tax-planning responsibilities for federal and individual clients, review complex tax research on a wide range of tax issues related to business transactions for a variety of entities and their affiliates</b></h3></li><li><h3 class="jobSectionHeader"><b>
Providing recommendations for business and process improvements based upon knowledge gained relative to the client's operations, processes, and business objectives</b></h3></li></ul></li><li><h3 class="jobSectionHeader"><b>
Manage client engagement staffing, billings/collections, and ensure client profitability targets are met</b></h3></li><li><h3 class="jobSectionHeader"><b>
Utilize your entrepreneurial skills to network and build strong relationships internally and externally with the goal of acquiring new clients, projects, and revenue. Actively participate in request for proposals to pursue additional clients/services for the firm</b></h3></li><li><h3 class="jobSectionHeader"><b>
Participates with other service line leadership in developing tax service market positioning and branding, strategy, and messaging</b></h3></li><li><h3 class="jobSectionHeader"><b>
Invest in your professional development individually and through participation in firm wide learning and development programs</b></h3></li><li><h3 class="jobSectionHeader"><b>
Support the growth and development of team members, helping associates meet their professional goals along with proactively supporting the recruitment efforts of future team members</b></h3></li><li><h3 class="jobSectionHeader"><b>
Demonstrate leadership, initiative, excellent team skills, and high ethical standards</b></h3></li><li><h3 class="jobSectionHeader"><b>
Represents the firm at key community events, firm functions, and other meetings</b></h3></li></ul><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><ul><li><h3 class="jobSectionHeader"><b>
Bachelor's Degree required, Masters or advanced degree desirable</b></h3></li><li><h3 class="jobSectionHeader"><b>
CPA or JD required or Enrolled Agent
</b></h3></li><li><h3 class="jobSectionHeader"><b>Fifteen (15+) years&rsquo; experience providing federal tax compliance and consulting services in a professional services firm, working with real estate clients; relevant industry experience is considered
</b></h3></li><li><h3 class="jobSectionHeader"><b>Proven success in building out a book of business
</b></h3></li><li><h3 class="jobSectionHeader"><b>Five (5) + years of supervisory experience, mentoring and counseling associates</b></h3></li><li><h3 class="jobSectionHeader"><b>
Demonstrated management, analytical, organization, interpersonal, project management, communication skills</b></h3></li><li><h3 class="jobSectionHeader"><b>
Ability to lead and supervise others, provide exceptional client service, demonstrate commitment to continuous learning to stay current regarding applicable strategies, see the &quot;big picture&quot; as well as the details, display appropriate ethical knowledge and commitment, and exhibit a sense of urgency and commitment to quality and the timely completion of projects.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Highly developed software and Microsoft Suite skills</b></h3></li><li><h3 class="jobSectionHeader"><b>
Must be willing to travel as needed to clients Nationally, and to our other Baker Tilly Offices
</b></h3></li></ul><p>#LI-Onsite</p></div><p></p>

Tax Principal, Real Estate

Explore 36+ Advisor claims risk in Chicago this August. Find roles across top companies and apply now to boost your career.