operations manager

account manager

administrative project coordinator Jobs in Washington

administrative project coordinator

advisor, planning & operations (p3) Jobs in Washington

advisor, planning & operations (p3)

associate product operations specialist Jobs in Washington

associate product operations specialist

advisor planning operations p3

Save the Children

<div>Save the Children

For over 100 years, Save the Children has been fighting for the rights of children. The right to a healthy start in life. To have access to education. To be in a safe environment, protected from harm. We work in some of the world&rsquo;s hardest-to-reach places &ndash; over 100 countries, including the U.S. No matter what your role is, when you join Save the Children, you&rsquo;re creating positive, irreversible change for children, and the future we all share.

The Role

As the Advisor, Planning and Operations, you will provide the Head of Program Implementation (PI) with clear and timely visibility into department operations and performance. For this, you will support the PI senior management team (SMT) governance by managing meeting cadence, tracking decisions and priorities, developing actionable workplans, and monitoring alignment of resources, staffing, and budgets to departmental objectives. You will be responsible for communications and knowledge management efforts by maintaining the PI SaveNet page, facilitating information sharing across teams, developing leadership communications, and supporting executive and board-level presentations. In addition, you will oversee departmental reporting and performance measurements by coordinating KPI development and reporting processes, analyzing progress against strategic objectives, supporting organizational transformation initiatives, and monitoring cross-functional projects and PHFFA activities to identify risks, resolve issues, and drive continuous improvement across the PI portfolio.

Location

Hybrid &ndash; Washington DC, Fairfield, CT or Lexington, KY office locations

What You&rsquo;ll Be Doing (Essential Duties)
<ul><li>not inclusive of all role responsibilities. May be subject to change</li></ul>

Operations (40%)
<ul>
<li>Manage PI SMT meeting cadence, track decisions and accountabilities, maintain department resources and platforms, and provide visibility into how the department is resourcing and delivering against its objectives</li>
<li>Prepare agendas and materials for PI SMT and quarterly PI ESMT meetings; take and distribute meeting notes; track decisions and next steps and assign action items to relevant SMT members; ensure follow-through commitments.</li>
<li>Manage tracking and coordination of PI SMT and PI ESMT retreat priorities and other PI SMT workstreams</li>
<li>Translate high-level priorities into clear workplans with owners, timelines, and milestones, identify resourcing.
<ul><li>Support SCI and PI leadership PHFFA meeting coordination, drafting meeting notes and associated communication
<ul><li>Track PHFFA (SCI and SCUS) agreed upon countries/projects, opportunities and approved awards</li>
</ul></li><li>Develop and maintain a consolidated PI resourcing tracker covering consultants engaged by State Directors, International and Domestic program staff, Global Emergency Humanitarian Surge Platform deployments, and representatives on cross-functional and agency-wide projects;</li>
<li>Ensure resourcing decisions and commitments are aligned with budget and planning, flagging gaps or misalignments to the Head of PI in a timely manner.</li>
</ul>
</li></ul>Communications and Knowledge Management (25%)
<ul>
<li>Own and maintain the PI department SaveNet page, ensuring it is current and contains latest resources, strategies, plans, dashboards, SOPs, and key reference materials</li>
<li>Liaise with representatives from each PI team to ensure up to date landing pages and information:
<ul><li>SMT (aggregate view)</li>
<li>State Leads (state-specific views)</li>
<li>International Programs &ndash; including PHFFA projects and potential projects</li>
<li>Humanitarian (Domestic &amp; International)</li>
</ul></li><li>Ensure information is clear, visual, and accessible, and serves as the official data in supporting decision-making and alignment</li>
<li> Develop weekly, monthly and ad hoc SMT communication to teams</li>
<li>In coordination with the Head of PI, send weekly SMT meeting notes to all PI staff</li>
<li>Develop and issue quarterly updates on progress against departmental workplans and objectives</li>
<li>Support the Head of PI to develop board materials and other presentations ensuring use of SC branding</li>
<li>Responsible for all files and knowledge management of PHFFA agreements, policies, guidance, trainings and other relevant documents</li>
</ul>
 Reporting and KPIs (35%)
<ul>
<li>Alongside the PI SMT, monitor PI performance and use data to provide regular analysis against department annual objectives and make recommendations for strategic improvements.</li>
<li> Lead finalization of USP metrics and reporting cadence</li>
<li> Develop a simple, clear KPI scorecard for leadership use including USP, Humanitarian, International/PHFFA, Head Start
 </li><li>Coordinate end-to-end KPI processes, including data collection inputs from relevant teams, timelines for data production and updates, alignment and use across internal stakeholders, and support development and refinement of visuals for both internal and external audiences</li>
<li> Stay current and engage on SCUS and global movement transformation projects, where PI is a key stakeholder and ensure PI representation is included where relevant and provide regular updates against progress on these initiatives.</li>
<li> Ensure all cross departmental PHFFA activities and milestones are tracked with relevant functions/teams, identify dependencies, develop tracker to monitor resolution of/or escalate issues or challenges to PI SMT.</li>
</ul>
Required qualifications for the role
<ul>
<li>Minimum of a bachelor&rsquo;s degree or equivalent experience, plus at least 5 years of relevant experience</li>
</ul><ul><li>Demonstrated experience in leading change processes.</li>
<li>Demonstrated ability to work with senior-level executives to move complex issues forward.</li>
<li>Proven ability to make decisions and demonstrate sound judgement in a fast-moving environment</li>
<li>Demonstrated experience developing and working on strategic plans.</li>
<li>Demonstrated analytical, organization, and communication skills.</li>
<li>Attention to detail, ability to multi-task and work across Agency departments.</li>
<li>Demonstrated ability to communicate and collaborate effectively with individuals and teams at all levels, both internally and externally</li>
</ul><ul><li>Professional proficiency in MS Office suite</li>
<li>Professional proficiency in spoken and written English</li>
</ul>
Preferred qualifications for the role
<ul>
<li>Master&rsquo;s Degree in field related to development, humanitarian work or business administration.</li>
</ul><ul><li>Ability to speak a second, relevant language&ndash; French, Arabic or Spanish preferred.</li>
<li>Previous Save the Children experience.</li>
</ul>
Compensation

Save the Children is offering the following salary ranges for this position, dependent on candidate location:
<ul>
<li>Geo 1 - NY Metro, DC, and other locations with labor costs significantly above national average: Target Salary for this position is $91,800 - $102,600 base salary</li>
</ul><ul><li>Geo 2 - Locations around the US National Labor Cost Average: Target Salary for this position is $83,725 - $93,575 base salary</li>
<li>Geo 3 - Locations significantly below the US National Labor Cost Average: Target Salary for this position is $74,800 - $83,600 base salary</li>
</ul>
The salary ranges listed above are for US based candidates. For candidates located outside of the US, salary ranges will be based on the salary scales of the local employer of record. Actual base salary may vary based on, but not limited to, relevant experience, base salary of internal peers, business sector, and geographic location (more information on job structure is available here (https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fimage.savethechildren.org%2Fscus-salary-scales-nov-2025pdf-ch11481782.pdf%2Fccv6h13w88vj5a1803mkq46546t04g14.pdf&amp;data=05%7C02%7Caroberts%40savechildren.org%7Cfb0f291d9fc54f6e071008de70a5b840%7Cd1934b2d792c47cca2f5fc634183cd2d%7C0%7C0%7C639072054241619220%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=9JmVXHhEV3jX3DrsP6Tz7ZiZN2oGCYgnDoKoudmwwHM%3D&amp;reserved=0)).

About Us

We are looking to build an inclusive team at Save the Children. We offer a range of outstanding benefits to support this goal:
<ul>
<li>Flexible schedules and time off: Flexible schedules, generous PTO, 11 paid holidays plus 2 floating holidays, and hybrid working opportunities</li>
<li>Health: Competitive health care, dental and vision coverage for you and your family</li>
<li>Family: A variety of paid leaves: caregiver, parental/adoption, critical child illness and fertility benefits</li>
<li>Employee Rewards Program: Annual merit increases and/or additional incentives for eligible employees</li>
<li>Retirement: A retirement savings plan with employer contributions (after one year)</li>
<li>Wellness: 15 safety and wellness days annually (if hired on or after July 1, safety and wellness days prorated to 8 days), mental health benefits and support through Calm and company-hosted events</li>
<li>Employee Assistance Program: free and confidential assessments, short-term counseling, referrals, and follow-up services</li>
<li>Learning &amp; Growth: Access to internal and external learning &amp; development opportunities and mentorships</li>
</ul>
Click here (https://www.savethechildren.org/us/about-us/careers) to learn more about how Save the Children US will invest in you.

Save the Children is committed to conducting its programs and operations in a manner that is safe for the children it serves and helping protect the children with whom we are in contact. All Save the Children representatives are explicitly prohibited from engaging in any activity that may result in any kind of child abuse.

Save the Children is committed to minimizing safety and security risks for our valued employees, ensuring all are given training, support and information to reduce their risk exposure while maximizing the impact of our programs for children and families. Our shared duty, both agency and individual, is to seek and maintain safe working conditions for all.

If you require disability assistance with the application or recruitment process, please submit a request to applicantsupport@savechildren.org (mailto:applicantsupport@savechildren.org).
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Advisor, Planning & Operations (P3)

Office of the Chief Financial Officer (OCFO)

Government of the District of ColumbiaOffice of the Chief Financial Officer (OCFO)Senior Accountant$106,763.00 - $137,565.00The Office of the Chief Financial Officer (OCFO) is the steward of the Government of the District of Columbia&rsquo;s (District&rsquo;s) finances. Since its creation in 1996, OCFO&rsquo;s mission is to ensure the financial integrity and long-term fiscal health of the District. OCFO accomplishes this mission by ensuring balanced budgets, unqualified or &ldquo;clean&rdquo; audit opinions, and access to quality credit markets with high and improving bond ratings.OCFO&rsquo;s operational responsibilities include forecasting the District&rsquo;s revenues and financial condition, developing and managing the District&rsquo;s budget, administering the District&rsquo;s taxes, and executing and recording the District&rsquo;s financial transactions. In addition, OCFO administers the District&rsquo;s lottery and gaming programs, and oversees the finances of the University of the District of Columbia and the Washington Convention and Sports Authority (Events DC).We are in search of a Senior Accountant . The incumbent is responsible for various accounting functions associated with the day-to-day fiscal operations, serving as an expert advisor in planning, developing, and implementing new and existing accounting programs, systems, and processes. The incumbent also assists the accounting supervisor with guiding lower-level accountants to examine, analyze, and interpret financial records and reports.Additional duties include, but are not limited to:Accounting and Analysis<ul><li>Ensuring accurate recordation of agency Fixed/Capital assets in the system; creating financial reports.</li><li>Recommending management action when analysis indicates a trend that could lead to an underpayment or overpayment.</li><li>Developing internal controls.</li><li>Resolving complex audit adjustment issues presented by the independent auditors and Office of Inspector General.</li></ul>Administrative DutiesPerforms other related duties as assigned.Minimum Qualifications: Five (5) years of progressive experience performing the related duties and responsibilities such as evaluating accounting operations, processes and systems; reviewing complex financial transactions and preparing reports; and possessing expert knowledge of accounting and auditing laws, regulations and policies in order to resolve issues, ensure compliance, and provide recommendations.In addition &ndash; Applicant must have a bachelor&rsquo;s degree earned at an accredited US institution in accounting or related field such as business administration, finance, or public administration that included or was supplemented by 24 semester hours in accounting. This can include up to six (6) hours of business law. Applicants must submit an official transcript that verifies a degree in accounting or related field and 24 semester credit hours in accounting in order to be considered. If applicable, your application package must include a foreign credential course by course evaluation of all foreign transcripts. Acceptable foreign credential equivalency reports must be provided by organizations that have current membership with the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE).To complete an application or for additional details related to this vacancy, please visit www.cfo.dc.gov and reference announcement number: 26-AC-GOC-0003The OCFO offers a competitive salary and benefits package including medical, dental, retirement, and educational assistance.The Office of the Chief Financial Officer is an EQUAL OPPORTUNITY EMPLOYERPay: $106,763.00 - $137,565.00 per yearWork Location: Hybrid remote in Washington, DC 20024

Senior Accountant

CREATIVE CORRECTIONS

<div>Law Advisor/Enforcement Washington, District Of Columbia 

<div>
</div><div><h3 class="jobSectionHeader">Description</h3>
Creative Corrections is actively recruiting exceptional candidates to be considered for a Program Advisor position located in Washington, DC. This will be a contract role within the U.S. Department of State. The U.S. Department of State is the lead institution for the conduct of American diplomacy and the Secretary of State is the President&rsquo;s principal foreign policy advisor. The Department of State&rsquo;s mission is to advance U.S. national security interests, fight terrorism, protect U.S. interests abroad, and implement foreign policy initiatives that build a freer, prosperous and secure world.
The Bureau of International Narcotics and Law Enforcement Affairs (INL) keeps Americans safe at home by countering international crime, illegal drugs, and instability abroad. INL helps countries deliver justice and fairness by strengthening their police, courts, and corrections systems. These efforts reduce the amount of crime and illegal drugs reaching U.S. shores.
INL&rsquo;s Office of Results and Criminal Deterrence (INL/RCD) plays a leadership role in INL, the Department, and the interagency in combating corruption and transnational organized crime internationally, including through management of several anticrime sanctions and deterrence tools. The Anticrime Sanctions and Deterrence Tools Branch implements corruption-related visa restrictions and related sanctions programs, as well as the Narcotics and Transnational Organized Crime Rewards Programs (NRP/TOCRP). INL administers two corruption-related visa denial authorities: Presidential Proclamation 7750 (PP 7750) and the Anti-Kleptocracy Provision in Section 7031(c) of the annual Appropriations Act. These two authorities allow the Department to deny visas to current and former corrupt officials, their corrupt affiliates, and their immediate family members. INL also supports implementation of Executive Order (E.O.) 13818 (entitled &ldquo;Blocking the Property of Persons Involved in Serious Human Rights Abuse or Corruption&rdquo;), which implements the Global Magnitsky Human Rights Accountability Act of 2016, as well as E.O. 14059 (illicit drugs) and E.O. 13581 (TOC).
This position is contingent upon award of contract for BPA Call.
POSITION OVERVIEW
TITLE: Program Advisor
LOCATION: Washington, DC.
SECURITY CLEARANCE: A Secret security clearance is required for this position; however, the contractor may begin work with an interim Secret security clearance.
CLOSING DATE: August 18, 2026
POSITION DESCRIPTION
The Advisor serves on a several-person unit, managed by a Branch Chief. The Advisor, under the direction of the Division Chief, Branch Chief, and Team Lead, will support implementation of PP 7750, Section 7031(c), and Global Magnitsky sanctions, as well as related sanctions tasks related to Narcotics and TOC Rewards Program. The Advisor will serve as an action officer supporting a geographic region or regions and will be the initial point of contact for all incoming actions regarding assignment from Departmental offices, U.S. embassies/posts, other U.S. government (USG) agencies, international organizations, foreign governments, non‑governmental organizations, or other sources. The Advisor will develop cases, including research and analysis of information; coordination with posts, relevant bureaus and the interagency; interaction with non-governmental sources for proposed case and substantiating information; and drafting decision memos for senior leadership. The position will also include support in drafting the related Congressionally mandated reports and raising awareness about these authorities through engagement with other Department offices, embassies abroad, the interagency, civil society, and the Hill.
PERIOD OF PERFORMANCE
The period of performance for this order will be one (01) year from the date of award with the option to extend for six (06) months subject to performance, need, and funding.
DUTIES &amp; RESPONSIBILITIES
<ul><li>Support visa restrictions, sanctions, and rewards actions directed at high-level corrupt foreign public officials, those who corrupt them (i.e., bribers), narcotraffickers, and transnational criminal organizations.</li>
<li>Assist in analyzing and improving knowledge of management processes and procedures related to visa restrictions, sanctions, and rewards.</li>
<li>Draft analysis documents and memoranda for visa restrictions, sanctions, and rewards cases, based on research and analysis of a variety of sources and in coordination with a range of stakeholders (including obtaining numerous clearances), for senior leadership&rsquo;s consideration and approval.</li>
<li>Research and use government and private sector best practices to measure and improve customer service, approval workflows, and processing timelines related to visa restrictions, sanctions, and rewards.</li>
<li>Work closely with the Legal and Consular Affairs Bureaus to ensure legal, factual, and procedural prerequisites are met, and constructively resolve disagreements. Develop and maintain strong relationships throughout the Department through excellent customer service skills, project management knowledge, and a related understanding of the program office needs and mandates.</li>
<li>Provide feedback to management on best practices for data input, document standardization, organization, and storage related to visa restrictions, sanctions, and rewards procedures. Identify recurring issues that should be addressed by management and develop solutions.</li>
<li>Assist in coordinating the interpretation and adaptation of available guidelines/SOPs for visa restrictions, sanctions, and rewards and aid in analyzing the issues (e.g., workflow, delegations of authority, or regulatory compliance) and make recommendations for changes and improvements.</li>
<li>Assist subject matter experts with the development of training modules for INL sponsored training workshops and distance learning courses for posts and State Department bureaus for INL-managed authorities, based on policies and procedures.</li>
<li>Work closely with U.S. overseas posts, U.S. law enforcement, and the intelligence community in 1) distributing case-related information to ensure potential law enforcement actions involving subjects are not compromised by visa actions; and 2) generating referrals for cases and further developing the factual basis for draft memos.</li>
<li>Serve as a resource within the Department and the interagency community on visa restrictions, sanctions, and rewards; brief working level officials within the interagency and Department and assist in preparing Congressional reporting and testimony, as well as documentation for bureau senior leadership.</li>
<li>Assist in developing SOPs for areas identified by Division Chief, Branch Chief, and Team Lead focused on enhancing team efficiencies.</li>
<li>Advise on opportunities to expand use of authorities and innovate practice.</li>
<li>Conduct similar research and analysis to support implementation of related sanctions and rewards programs, including the Global Magnitsky sanctions program.</li>
</ul>MINIMUM QUALIFICATIONS
<ul><li>U.S. Citizen ;</li>
<li>A bachelor&rsquo;s degree from an accredited institution;</li>
<li>Four to six years&rsquo; experience in relevant field;</li>
<li>Demonstrated knowledge of specific country issues, including specialized knowledge of international narcotics and law enforcement, or similar type programs sufficient to ensure project work is in compliance with management policies and procedures and in conformance with the Foreign Assistance Act and other regulatory procedures and guidelines;</li>
<li>Proven knowledge of Federal policies and procedures including methods of providing assistance and the Federal budget process;</li>
<li>Ability to communicate effectively, both orally and in writing, with a wide range of players;</li>
<li>Demonstrated ability to provide advice, guidance, and consultation with regard to the interpretation and application of analysis;</li>
<li>Experience drafting US government reports and documents, such as the INCSR, embassy cables, and other documents.</li>
</ul>PREFERRED QUALIFICATIONS
<ul><li>At least one year&rsquo;s experience working in INL.</li>
<li>Demonstrated exposure to consular or sanctions work.</li>
<li>Demonstrated experience and ability for successful interactions with U.S. government agencies to develop and maintain partnership relationships.</li>
<li>Demonstrated excellent oral and written communication skills, including ability to communicate analyses effectively to both technical and non-technical audiences.</li>
<li>Demonstrated strong research and analytical skills to monitor, evaluate, digest, and synthesize complex, technical information.</li>
<li>Demonstrated ability to work in a team and independently.</li>
<li>Demonstrated attention to detail, while maintaining timeliness and control over multiple elements of a portfolio.</li>
</ul>LEVEL OF EFFORT
Hours for this full-time position will be Monday through Friday, 8 hours per day, 40 hours per week, incorporating the core hours of the Department of State (9:00 AM to 3:00 PM).
POSITION LOCATION
The physical work location is the INL/RCD office at State Annex (SA-01), Columbia Plaza, 2401 E St. NW Washington, DC 20520.
CLEARANCE REQUIREMENT
A Top Secret security clearance is required for this position; however, the contractor may begin work with an interim Top Secret security clearance.
This position is contingent upon award of contract for BPA Call.
ABOUT CREATIVE CORRECTIONS
At Creative Corrections, we strive to create a culture where we are able to attract and retain highly talented and qualified individuals. These relationships are built on trust, respect, and an assurance each person feels valued. We offer a strategic Total Compensation Package for qualified employees. In the end, we recognize that our employees are the heart and soul of the Company and provide the services our customers rely upon.
In addition, we are honored to be a Service-Disabled Veteran-Owned Small Business and are equally proud to be an Equal Opportunity/Affirmative Action Employer, committed to creating a diversified workplace where everyone feels valued and respected because of their differences.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status, or any other legally protected status or characteristics.</div></div>

Program Advisor (26-40)

Humana

<div><h1 class="jobSectionHeader">Become a part of our caring community 
</h1>
The Lead Cloud Solutions Engineer provides senior-level solutions engineering leadership for Humana's cloud-based CCaaS platforms, including Genesys Cloud and Google CX Agent Studio. This role drives implementation, integration, migration, and modernization efforts, including the Nuance Migration Project, by translating business needs into secure, scalable, and reliable technical solutions. 
The role partners across product, engineering, operations, architecture, security, compliance, and vendor teams. This partnership delivers cloud-enabled contact center capabilities aligned with Humana's modernization standards, approved design patterns, and operational expectations.This position represents a senior technical leadership role combining deep hands-on engineering expertise, architecture ownership, and cross-functional leadership. The Lead Cloud Engineer sets technical direction, defines standards, and ensures successful delivery of scalable, secure, and high-performing cloud-based customer experience platforms. The role handles highly complex challenges, influences enterprise technology strategy, and operates with broad autonomy.
The Lead Cloud Solutions Engineer is a senior hands-on technology leader within Humana's Customer Experience Center Platform ecosystem. This leader is focused on delivering practical, scalable, and secure cloud-based solutions across platforms such as Genesys Cloud and Google CX Agent Studio.
This role partners closely with product teams, engineering teams, operations, enterprise architecture, and vendor partners to translate business needs into effective technical solutions. The Lead Cloud Solutions Engineer drives solution design, implementation planning, platform integration, automation, and delivery execution while ensuring alignment with enterprise standards for security, reliability, compliance, and performance.
The role emphasizes solutions engineering, hands-on technical leadership, platform enablement, and delivery outcomes rather than enterprise architecture ownership. The Lead serves as a technical problem-solver and engineering advisor, helping teams modernize contact center capabilities, improve customer and associate experiences, and maximize the value of Humana's cloud-based CCaaS investments.<h3 class="jobSectionHeader">
Primary Responsibilities</h3><ul><li>
Lead solutions engineering and technical delivery for Humana's cloud-based Contact Center as a Service platforms, including Genesys Cloud, Google CX Agent Studio / Dialogflow CX, and related GCP services.</li><li>
Translate business, product, and operational requirements into secure, scalable, and supportable technical solutions.</li><li>
Provide hands-on technical guidance for platform configuration, application integration, API enablement, automation, testing, deployment readiness, troubleshooting, and production stabilization.</li><li>
Support major modernization and migration initiatives, including legacy platform exits and the Nuance migration, by driving technical execution and removing delivery blockers.</li><li>
Partner with product, software engineering, cloud engineering, operations, enterprise architecture, security, compliance, and vendor teams to deliver high-quality CCaaS and conversational AI capabilities.</li><li>
Lead implementation of omnichannel customer engagement solutions, including voice, chat, routing, authentication, virtual agents, automation, reporting, and analytics.</li><li>
Promote reusable engineering patterns, implementation standards, documentation, and operational best practices.</li><li>
Evaluate and pilot emerging capabilities in conversational AI, cloud-native platforms, analytics, and automation to improve customer and associate experiences.</li><li>
Ensure delivered solutions meet enterprise expectations for security, compliance, reliability, scalability, observability, performance, and cost efficiency.</li><li>
Serve as a senior technical advisor and escalation point for complex platform, integration, and production issues.</li><li>
Mentor engineers and contribute to a collaborative engineering culture focused on delivery quality, operational stability, and continuous improvement.</li></ul><h1 class="jobSectionHeader"> 

Use your skills to make an impact
 
</h1><h3 class="jobSectionHeader">Required Qualifications</h3><ul><li>
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.</li><li>
10+ years of experience delivering complex software, cloud, SaaS, or platform-based technology solutions.</li><li>
Experience leading technical delivery for cloud, SaaS, CCaaS, customer experience, or enterprise integration platforms.</li><li>
Hands-on experience with solution implementation, application integration, APIs, cloud services, automation, testing, troubleshooting, and production support.</li><li>
Experience working with cross-functional teams, including product, engineering, operations, architecture, security, compliance, and vendor partners.</li><li>
Strong analytical, problem-solving, communication, and technical leadership skills.</li><li>
Ability to guide engineering teams, influence technical decisions, and drive delivery outcomes in a matrixed environment.</li><li>
Commitment to improving customer, member, and associate experiences through reliable and modern technology solutions.</li></ul><h2 class="jobSectionHeader">
Preferred Qualifications</h2><ul><li>
Experience with CCaaS platforms such as Genesys Cloud, NICE, Five9, Amazon Connect, or similar customer engagement platforms.</li><li>
Experience with Google CX Agent Studio, Dialogflow CX, Vertex AI, BigQuery, Cloud Run, GKE, or other GCP services.</li><li>
Experience delivering conversational AI, IVR, virtual agent, speech recognition, routing, chat, messaging, or contact center automation solutions.</li><li>
Experience integrating CCaaS platforms with enterprise systems such as Salesforce, ServiceNow, Microsoft Dynamics, identity providers, data platforms, and API gateways.</li><li>
Experience with cloud migration, platform modernization, vendor transition, or legacy platform retirement initiatives.</li><li>
Understanding of cloud security, IAM, networking, monitoring, logging, cost optimization, and operational support practices.</li><li>
Experience with Agile, SAFe, or hybrid delivery models.</li><li>
Experience creating technical documentation, implementation patterns, operational runbooks, and engineering best practices.</li><li>
Healthcare or regulated industry experience preferred.</li></ul><h3 class="jobSectionHeader">
Google Cloud Platform (GCP) &amp; Conversational AI &ndash; Preferred Skills</h3><ul><li>
Hands-on experience with Google Cloud Platform services for customer experience, contact center, conversational AI, or enterprise integration use cases.</li><li>
Experience with Google CX Agent Studio or Dialogflow CX, including agent design, conversation flows, intents, entities, fulfillment, integrations, and environment management.</li><li>
Experience with Vertex AI or other AI/ML capabilities for customer experience use cases, including model consumption, prompt-based solutions, inference, and AI-enabled automation.</li><li>
Experience using BigQuery for reporting, analytics, operational insights, conversation analysis, or large-scale data processing.</li><li>
Experience with Cloud Run, Google Kubernetes Engine, Compute Engine, or similar services for scalable application and integration deployments.</li><li>
Understanding of GCP security and operational practices, including IAM, service accounts, networking, logging, monitoring, alerting, and cost management.</li><li>
Experience integrating GCP services with CCaaS platforms, APIs, webhooks, event streams, enterprise applications, data platforms, and identity services.</li><li>
Exposure to speech recognition, text-to-speech, natural language processing, conversation analytics, sentiment analysis, and AI-driven contact center insights.</li><li>
Experience implementing observability, logging, monitoring, and troubleshooting practices for cloud-based conversational AI and contact center solutions.</li></ul>
Additional Information
Work-At-Home Requirements<ul><li>
WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.</li><li>
A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.</li><li>
Satellite and Wireless Internet service is NOT allowed for this role.</li><li>
A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information</li></ul>
Work at Home Requirements To ensure Home or Hybrid Home/Office employees&rsquo; ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. 
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. 

$129,300 - $177,800 per year 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.<h1 class="jobSectionHeader"> 
About us 
</h1>
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health &ndash; delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. 
 
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.</div>

Lead Cloud Engineer - Contact Center Technology

Booz Allen Hamilton

<div>The Opportunity:
As a defense mission professional, you ask questions others don&rsquo;t. You understand the nuances of complex situations. You use your skills to think bigger and push further, solving complex problems. We&rsquo;re looking for an expert like you to create solutions for missions that keep our nation safe.
As a Naval Program Analyst, you&rsquo;ll bring your cross-functional DoD expertise to work on projects supporting Navy systems acquisition program offices. You&rsquo;ll apply knowledge of the acquisition process, contract management, governance structures for program milestones, decision points, phase decision reviews, statutory and regulatory information requirements and documentation, validating requirements, and resources planning and allocation. You&rsquo;ll be a t rus ted advisor to our clients, and we&rsquo;ll look to you to identify, analyze, and evaluate complex systems, policies , and processes. You&rsquo;ll guide the work we do for Navy customers and the solutions we deliver supporting the management of major defense capabilities. Further your career with us as you help solve complex design, integration, and analytical problems for the Navy.
Join us. The world can&rsquo;t wait.
You Have:
<ul><li>4+ years of experience within the DoD environment in spe cia lties such as acquisition, operations, contracting, or logistics
</li><li>Experience with Micro sof t Office 365 and applications such as Teams
</li><li>Ability to prepare Senior Executive, Flag, and Congressional-level briefs and various correspondence such as Information and Action Memos, Report to Congress, and responses to request for information
</li><li>Ability to support program milestones, decision points, phase decision reviews, Program Objective Memorandums, and Program Readiness Reviews
</li><li>Secret clearance
</li><li>Bachelor's degree
</li></ul>Nice If You Have:
<ul><li>Experience with Navy Systems Commands
</li><li>Knowledge of the resource allocation processes, program planning, budget execution, appropriation accounts and categories, spend plans, and authorization and appropriation
</li><li>Knowledge of federal or DoD contract management policies , regulations, contracting strategy types, contract types, and guidance such as FAR, DFARS, NMCARS
</li><li>Knowledge of AI tools, applications, and platforms such as GenAI.mil, Ask Sage, and ADVANA
</li><li>Possession of excellent analytical, problem-solving, research, and written and verbal communication skills
</li><li>Project Management Professional ( PMP ) Certification
</li></ul>Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information ; Secret clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen&rsquo;s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual&rsquo;s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen&rsquo;s total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided .
Work Model
 
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
<ul><li>Remote : If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
</li><li>Hybrid : If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
</li><li>Onsite : If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.
</li></ul>Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.</div>

Naval Program Analyst

Faith Foundation Northwest

Position Title: Grant Program ManagerJob Type: Part-Time, Contractor (20hr/wk August 2026-July 2027)Location: 100% remoteCompensation: $50-$65/hour, DOEAccountable to: Executive DirectorFaith Foundation Northwest helps faith communities be financially healthy for the long run by providing socially responsible investments, planned giving support, loans, and grants. This nonprofit organization grew out of the United Methodist connection in Alaska, Idaho, Oregon, and Washington. If you are ready to leverage your grant program management expertise for the benefit of faith-based nonprofits, we want to hear from you.Grant Program DescriptionFaith Foundation Northwest will issue rebates for the purchase and installation of high-efficiency electric equipment by small nonprofits across the state of Washington. These installations will benefit people who are disproportionately affected by climate change by improving climate control and indoor air quality in spaces where they receive social services. The program will maximize greenhouse gas (GHG) emission reductions by requiring electric conversions of spaces that currently use fossil fuels for heating and cooling.Eligible nonprofits that primarily benefit vulnerable populations, provide services full-time, and benefit a higher number of community members per square foot-- both on a weekly basis and as part of a community&rsquo;s emergency response plan-- will be prioritized. At least 40% of rebates under this program will be awarded to applicants located in a census tract designated 8, 9 or 10 by the Washington Department of Health&rsquo;s and/or located in a census tract identified by the Washington State Office of Financial Management&rsquo;s .Work PlanStage 1: Preparation and Promotion, August - October 2026, Executive Director and Program Manager&rsquo;s responsibility. Executive Director to recruit, hire, and train Program Manager. Program Manager to complete tribal consultations, prepare application, memorandum, and SOPs; publish and promote application; and invite priority communities to apply.Stage 2: Application, September - November 2026, Program Manager&rsquo;s responsibility with Executive Director&rsquo;s oversight. Open application period September 1 2026 - October 31 2026. Provide technical support to applicants. Coordinate with other grant administrators when applicable. Score applications, notify apparent successful applicants and reserve applicants, verify eligibility, and execute Memorandums of Agreement.Stage 3: Implementation, November 2026 - April 2027, Program Manager&rsquo;s responsibility with support from Technical Advisor and oversight by Executive Director. Top scoring applicants in implementation stage from November 1 2026 to Jan 31 2027; reserve applicants in implementation stage only if funding allows from February 1 2027 through April 30 2027. Program Manager will: recommend qualified installers upon request; verify equipment installation via video site visit; process invoices and disburse funds; execute Closeout Memorandums. Technical Advisor will review all bids to verify equipment eligibility before installation begins, and audits of equipment eligibility will be completed by Executive Director at the close of each implementation period.Stage 4: Reporting, November 2026 - July 2027, Executive Director&rsquo;s responsibility with Program Manager&rsquo;s support. Recipients submit their first utility bill after installation, along with the bill from one year prior for a like-month to like-month comparison. Reporting due on the 15th of the month following the close of each quarter. Period of performance ends June 30 2027; closeout report to be submitted by July 15 2027.Responsibilities:<ul><li>Prepare application, memorandum templates, and SOPs</li><li>Issue letters of notification to potentially impacted tribes statewide</li><li>Publish and promote application, invite priority communities to apply, and provide technical support to applicants</li><li>Coordinate with other grant administrators as needed</li><li>Score applications, notify apparent successful applicants and reserve applicants, verify eligibility, and execute Memorandums of Agreement</li><li>Coordinate with Technical Advisor to recommend qualified installers and verify equipment eligibility</li><li>Verify equipment installation via video site visit</li><li>Review invoices and forward for processing</li><li>Execute Closeout Memorandums</li><li>Manage grant budget per signed contract</li><li>Manage Grant Master Files, maintain data for each grant recipient that meets legal, auditing, and internal requirements</li><li>Communicate and collaborate with Foundation staff</li><li>Prepare and submit quarterly and closeout reports to Executive Director</li></ul>Professional Skills and Abilities<ul><li>Proven track record of successfully managing government-funded grant programs of $643,500 or more</li><li>5+ years professional experience</li><li>Detail orientated, systematic, proactive, communicative, and independent</li><li>Supportive stance toward faith-based nonprofit organizations</li><li>Ability to pass a background check</li></ul>Work EnvironmentFaith Foundation Northwest operates in Alaska, Idaho, Oregon, and Washington with a combination of local staff and remote staff. One way we stay embedded in and accountable to the communities we serve is by hiring staff and contractors from within this four-state area. This is a fully remote position. Our team collaborates via Google Docs, meets weekly via zoom, and communicates daily by group chat. Our Foundation staff&rsquo;s core values are excellence, service orientation, continuous improvement, and equity. We encourage any qualified candidate who shares these values to apply. The Foundation is an Equal Opportunity Employer with a strong commitment to Civil Rights Title VII.Pay: $50.00 - $65.00 per hourApplication Question(s):<ul><li>What was the total dollar amount of the largest grant you've ever managed?</li><li>We only hire staff and contractors from within our four-state area. Is your primary residence in Alaska, Idaho, Oregon, or Washington?</li></ul>Work Location: Remote

Grant Program Manager

Striden

<div><div><h1 class="jobSectionHeader">Facilities Manager</h1>
Full-Time | On-site | Some Travel Included
<div>Location: Washington, DC 20006</div>
Salary: $145,000&ndash;$175,000 annually
<h2 class="jobSectionHeader">Responsibilities</h2>
<ul><li>Facilitate and oversee CLIENT facilities, operations, and security requirements with CLIENT staff, property managers, management firms, vendors, and other stakeholders at all CLIENT sites.</li></ul>
<ul><li>Develop, operationalize, and continuously improve facilities, operations, and security programs, processes, standards, and service delivery models across CLIENT locations.</li></ul>
<ul><li>Serve as the CLIENT subject matter expert for facilities, operations, and security systems, including mechanical, utility, workplace, access control, physical security, and related operational systems at all locations.</li></ul>
<ul><li>Oversee and manage all facilities, operations, and security-related third-party vendor relationships, including vendor staffing, performance, service levels, contract strategies, procurement coordination, and invoice review and approval.</li></ul>
<ul><li>Lead the preparation, management, and monitoring of the annual facilities, operations, security, and capital budgets for CLIENT headquarters, regional offices, and satellite locations.</li></ul>
<ul><li>Lead CLIENT space management and utilization planning, including defining metrics and protocols for lease decisions, build-out requirements, floor plan updates, moves, and related workplace planning needs.</li></ul>
<ul><li>Manage construction, renovation, relocation, and build-out projects based on CLIENT standards and designs, including furniture, physical security installation, move coordination, tenant improvement allowances, project budgets, and cost reconciliations.</li></ul>
<ul><li>Manage complex facilities and operations contracts and serve as the CLIENT lead for contract strategies in collaboration with Procurement, the Office of General Counsel, vendor executives, and internal stakeholders.</li></ul>
<ul><li>Oversee facilities and operations technology platforms in collaboration with the Office of Technology to support daily operations, service delivery, reporting, and staff expectations across CLIENT sites.</li></ul>
<ul><li>Plan and oversee CLIENT events, conferences, meetings, and related space and logistics requirements, including vendor coordination, quotes, purchase orders, event budgets, menus, space options, and safe execution.</li></ul>
<ul><li>Develop facility operations, maintenance, security, safety, and emergency management briefings, processes, and training programs as required.</li></ul>
<ul><li>Collaborate with CLIENT divisions and offices to execute facilities, operations, security, safety, event, space, and technology requirements.</li></ul>
<ul><li>Lead overall safety, physical security, emergency management, and business continuity support for the organization&rsquo;s operational portfolio, including planning for safety, security, and emergency management technology and programs.</li></ul>
<ul><li>Manage and execute security for high-profile events and liaise with local and federal law enforcement and emergency services to gather intelligence and coordinate services.</li></ul>
<ul><li>Plan, coordinate, and participate in periodic safety, emergency preparedness, and evacuation drills at CLIENT sites.</li></ul>
<ul><li>Interpret and ensure CLIENT compliance with OSHA requirements, industry standards, applicable laws, regulations, policies, and corporate requirements related to workplace safety, facilities, operations, and security.</li></ul>
<ul><li>Conduct and manage threat, risk, vulnerability, safety, and facility assessments and inspections at CLIENT locations.</li></ul>
<ul><li>coordinate safety and security training programs, including CPR, First Aid, AED, active shooter, emergency preparedness, and related programs.</li></ul>
<ul><li>administer the CLIENT ergonomics program, including assessments, employee training, vendor coordination, and support for employee questions or requests.</li></ul>
<ul><li>Manage the CLIENT parking program.</li></ul>
<ul><li>Develop, monitor, and report on facilities, operations, and security metrics to support operational performance, risk management, compliance, and decision-making.</li></ul>
<ul><li>Perform other duties as directed by the Deputy Chief Operating Officer.</li></ul> 

Requirements
<ul><li>Ability to work outside regular business hours as needed and respond to after-hours emergencies.</li></ul>
<ul><li>Ability to travel outside the Washington, DC area, including to Ashburn, VA; Atlanta, GA; and New York, NY.</li></ul>
<h2 class="jobSectionHeader">At Striden, we believe in celebrating diversity and providing a work environment where all employees are treated with dignity and respect. We are committed to fostering an inclusive workplace that values teamwork, employee participation, and diverse perspectives. We believe that an inclusive environment helps every employee reach their full potential and contributes directly to our success.</h2></div></div><div></div>

Facilities Manager

Explore 64+ Advisor planning operations p3 in Washington this August. Find roles across top companies and apply now to boost your career.