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airport agent passenger assistance part time ord

United Ground Express

<p><b>Passenger Assistance Agent - $18/hr</b><br/></p><p><i><b>Key responsibilities</b></i><br/></p><ul><li>Safely and comfortably lift disabled passengers with assistance from one mobility device to or from an aircraft seat</li><li>Push passengers in wheelchairs to and from gates</li><li>Carry passengers' carry-on luggage</li><li>Greet and assist customers upon airport arrival</li><li>Assist with checked and claimed luggage</li><li>Direct passengers to appropriate security lines at TSA</li><li>Assist passengers with any problems, questions, or concerns</li></ul><p><i><b>Qualifications and </b></i><b>minimum requirements</b><br/></p><ul><li>High school diploma, or GED</li><li>Minimum of 18 years old</li><li>Excellent communication skills</li><li>Must be able to read, write, and speak English fluently</li><li>Ability to operate a computer/tablet to enter and retrieve data</li><li>Must be willing and able to perform a variety of physical activities including, bending, stooping, climbing, and working in tight spaces</li><li>Must be able to be alert to moving vehicles or aircraft and use radio equipment</li><li>Must be able to read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, aircraft loading manifests, and baggage and cargo routing tags</li><li>Eligibility to obtain necessary credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal) per local requirements</li><li>Legally authorized to work in the United States without sponsorship</li><li>Must be able to work during day and night shifts, weekends, and holidays; mandatory overtime may be required based on operational need</li><li>Successful completion of interview required to meet job qualifications</li></ul><p><i><b>What we provide</b></i><br/></p><ul><li>Competitive benefits</li><li>Competitive wages</li><li>Earned Paid Time off</li><li>Discounted travel for you and your immediate family</li><li>Career advancement opportunities</li></ul><p>United Ground Express is an equal opportunity employer. We provide equal opportunity to all employees and applicants without regard to age, citizenship, color, disability, gender identity, genetic information, national origin, pregnancy, race, religion, sexual orientation, or veteran status (or any other protected category under applicable law).<br/></p><p><b>ADA Specifications</b><br/></p><ul><li>Ability to operate a computer to enter and retrieve data</li><li>Ability to utilize radio equipment for communications</li><li>Ability to lift up to 70lbs on a consistent basis</li><li>Ability to pass all pre-screening clearances applicable to position qualifications.</li></ul><p>ORD Chicago O'Hare international airport Illinois<br/></p><p>Pay: $18.00 per hour<br/></p><p>Benefits:<br/></p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>On-the-job training</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Vision insurance</li></ul><p>Work Location: In person<br/></p>

Airport Agent - Passenger Assistance (Part-Time) (ORD)

EDS Service Solutions

<p><b>Job Summary</b></p><p>We are seeking reliable and detail-oriented <b>Car Rental Cleaners (Vehicle Service Agents)</b> to join our team at <b>Chicago O&rsquo;Hare International Airport (ORD)</b>. In this role, you will be responsible for cleaning, preparing, and inspecting rental vehicles to ensure they meet company quality standards and are ready for customers.</p><p>This position requires working in a fast-paced environment while maintaining high standards of cleanliness and safety.</p><p><b>Key Responsibilities</b></p><ul><li>Clean interior and exterior of rental vehicles according to company standards</li><li>Vacuum carpets, seats, and floor mats</li><li>Wipe dashboards, consoles, windows, and door panels</li><li>Remove trash and sanitize high-touch areas</li><li>Inspect vehicles for damage and report issues to supervisors</li><li>Refuel vehicles when required</li><li>Move vehicles within the rental lot or facility</li><li>Ensure vehicles are properly parked and ready for customer pickup</li><li>Follow all safety procedures and company policies</li><li>Maintain a clean and organized work area</li></ul><p><b>Qualifications</b></p><ul><li>Must be at least <b>21 years old</b></li><li>Valid <b>driver&rsquo;s license with a clean driving record</b></li><li>Ability to <b>drive automatic and manual vehicles (preferred)</b></li><li>Ability to <b>work outdoors in various weather conditions</b></li><li>Ability to <b>stand, walk, bend, and lift up to 30 lbs</b></li><li>Strong attention to detail</li><li>Reliable and punctual</li></ul><p><b>Work Environment</b></p><ul><li>Fast-paced airport environment</li><li>Work performed outdoors</li><li>Requires working <b>early mornings, evenings, weekends, and ALL holidays</b></li></ul><p><b>Compensation &amp; Benefits</b></p><ul><li>Competitive hourly pay</li><li>Overtime opportunities</li><li>Airport work environment</li><li>Opportunities for advancement</li></ul><p><b>Application Notice</b></p><p><b>Please apply only if you are genuinely interested in the position and able to meet the job requirements. We are seeking reliable individuals who are ready to work and commit to the role.</b></p><p>Pay: $17.00 - $17.40 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Free parking</li><li>Health insurance</li><li>Paid time off</li></ul><p>Work Location: In person</p>

Airport Rental Car Cleaner

Enterprise Mobility

<div><h3 class="jobSectionHeader"><b>Overview</b></h3><div>
Enterprise Mobility is seeking a responsible, dedicated person to join our team as a Maintenance Technician. The Maintenance Technician will lube, oil, and filter changes, tire repairs, and tire replacements according to company policy and procedures. This position will perform preventive maintenance on our vehicles by completing oil changes and rotating tires. This is a position of performing all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.</div><div></div><div><br>
This position is located at O'Hare International Airport (ORD)- O&rsquo;Hare Multi Modal Facility at 10255 W. Zemke Blvd, Chicago, IL 60666. This is a union environment, the schedule for this position includes evenings, weekends, and Holidays.</div><div></div><div><br>
The starting rate of pay is $22.50/hour with an opportunity to grow in your technician career<b>.</b></div><div></div><div><br>
We offer a robust <b>Benefits Package</b> including, but not limited to:</div><ul><li>
Paid Time Off</li><li>
Health, Dental, Vision insurance; Life Insurance; Prescription coverage (employees scheduled for 30+ hours)</li><li>
Employee discounts on car rentals, car purchases and much more!</li><li>
401(k) retirement plan with company match</li><li>
Educational Assistance (full time - 40+ hours only)</li></ul><div></div><div><br>
Enterprise Mobility operates the National, Enterprise, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America.</div><div></div><h3 class="jobSectionHeader"><b><br>
Responsibilities</b></h3><ul><li>
Ensure all repairs and preventative maintenance are completed according to the manufacturer's specifications and guidelines.</li><li>
Provide safe and reliable vehicles upon completion of repairs and preventative maintenance.</li><li>
Perform vehicle servicing/repairing to maintain company standards with a focus on limiting the number of out of service units</li><li>
Maintain safe and clean work area</li><li>
Perform other related duties as required</li></ul><div></div><p><i><br>
Equal Opportunity Employer/Disability/Veterans</i></p><p></p><h3 class="jobSectionHeader"><b><br>
Qualifications</b></h3><ul><li>
Must have 1 year experience in basic vehicle maintenance including oil changes and tire replacements
</li><li>Must be able to work outside in a covered area with exposure to all types of weather and temperatures</li><li>
Moderate physical activity which requires handling of objects up to 25 pounds with long periods of time standing and walking</li><li>
Must have a valid driver's license</li><li>
Must be able to understand, read, write, and speak English</li><li>
Must be available for flexible work hours including weekends - this is a union position requiring a shift bidding process.</li><li>
Must be able to complete a pre-employment drug test.</li><li>
Must have 12 consecutive months of work/organizational experience.</li><li>
Must live within 30 minutes of O'Hare Airport.</li></ul></div>

Maintenance Technician (Oil, Lube, Tire Technician) - O'Hare Airport

Sodexo

<div><p>Airport Lounge Dishwasher</p><p></p><p><b><br>
Location:</b> LOT POLISH AIRLINES ORD - 95470001</p><p><b>
Workdays/shifts</b><b><i>:</i></b><i> </i>ANY SHIFT (OPEN AVAILABILITY). More details will be provided during the interview process.</p><p><b>
Employment Type:</b> Full-time</p><p><b>
Pay Range:</b> $18.65 per hour - $18.65 per hour</p><p></p><p><br>
Working with Sodexo is more than a job; it&rsquo;s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way.</p><p><b>
What You&rsquo;ll Do: </b>As a Airport Lounge Dishwasher at Sodexo, you are a team unifier and solutions driver. Your dedication to team needs and client solutions will make an everyday impact for your colleagues and our customers.</p><p></p><p><b><br>
Responsibilities include:</b></p><ul><li>
Maintain and clean kitchen work areas, equipment and utensils.</li><li>
Wash dishes/pots by hand or in a machine and polish silverware</li><li>
Sweep, mop, and clean floor, and remove garbage to designated areas.</li><li>
Wash worktables, walls, refrigerators and meat blocks</li><li>
Transfers supplies and equipment within and between storage and work areas such as pantry and dish room.</li><li>
Attends work and shows for scheduled shift on time with satisfactory regularity</li><li>
Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.</li></ul><p></p><p><b><br>
What You Bring:</b></p><ul><li>
Successful candidates will be team-oriented, adaptable, reliable, and nurturers of a healthy/safe working environment for all.</li><li>
No previous work experience required.</li><li>
Additional Requirements: Not Applicable (N/A)</li></ul><p></p><p><br>
Link to full Job description</p><p></p><p><b><br>
What We Offer:
</b></p><ul><li>Flexible and supportive work environment, so you can be home for life&rsquo;s important moments.</li><li>
Access to ongoing training/development and advancement opportunities to turn your job into a career</li><li>
Full array of benefits that support you and your family&rsquo;s wellbeing, including paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, discount programs, and more.</li><li>
In addition to Sodexo&rsquo;s standard, some locations may offer additional site-specific benefits, including free &ldquo;shift&rdquo; meals (and/or allowances/per diems), uniforms, safety shoes, public transportation support and/or parking.</li></ul><p></p><p><br>
Link to benefits summary</p><p></p><p><i><br>
Overall, Sodexo strives to offer comprehensive summaries of our benefits packages and detailed descriptions of the positions candidates are applying for. However, due to the contractual nature of our business, some job duties and employee benefits may vary based on the unit/work location. We encourage you to discuss any questions about Sodexo&rsquo;s benefit offerings during the interview process.</i></p><p></p><p><b><br>
Who we are:
</b></p><p>At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.</p><p></p><p><br>
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you&rsquo;re happy at work. This is why we embrace culture and belonging as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Should you need assistance with the online application process, please complete this form.</p></div><p></p>

Airport Lounge Dishwasher

United Airlines

<div>Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.<br>
<br>
Come join us to create what&rsquo;s next. Let&rsquo;s define tomorrow, together.<br>
<h2 class="jobSectionHeader"><b>
Description</b></h2><p>
Get your hard hat ready. We&rsquo;re not just renovating the travel experience &ndash; we&rsquo;re renovating our physical spaces too. And our Corporate Real Estate team is on the front lines of procuring, designing and developing spaces at all our hubs, stations and city locations across the world. From airport affairs and business services to planning and development, this team is responsible for all our leases and major construction and renovation projects, system wide.</p><p><b>
Job overview and responsibilities</b></p><p><br>
This pivotal role's primary focus is the strategic planning and execution of aircraft gate and terminal layout projects across our hubs and line stations. The airport planner is responsible for assisting and leading these complex redesign initiatives, alongside the critical task of analyzing future network schedules to identify and develop recommendations for long-term airport plans. Crucially, this role coordinates and partners with airport operations, network planning and CRE hub leaders to act as a liaison with local airport authorities on all aspects of long-term master planning and gate layout impacts. A core responsibility is also the proactive review of construction impacts to safeguard the integrity of our gates and other essential assets</p><br>
<ul><li>
Develops, or assist airports with the development of, airport master plans, United support and operational space master plans, feasibility studies, land/easement acquisition services, aviation planning services, and support for Corporate</li><li>
Real Estate in general planning tasks by performing research, gathering and analyzing data, and conducting field surveys to make strategic recommendations to meet long term company objectives</li><li>
Prepares written reports and deliverables for terminal and gate planning studies, which can include presenting PowerPoint presentations of technical information to senior leadership and internal/external stakeholders</li><li>
Supports the Senior Manager of Planning in technical analysis and provides recommendations for aircraft and gate parking to include aircraft movement areas and gates, remote parking and hangar layout, and parking through interpretation and analysis of confidential and strategic network planning data</li><li>
Supports the Senior Manager of Planning in performing terminal planning analysis to include identifying facility requirements, level of service analysis, working with designers in developing conceptual design for terminal systems, study and recommend systems integration for terminal processor elements including; lobby, security, passenger hold room, concessions, passenger boarding bridges, aircraft parking layouts, and other related terminal systems</li><li>
Supports the development of and maintenance of the central repository of systemwide gate plans and exceptions, leads Gate Layout Council (GLSM compliancy) meetings, and analyzes gate layouts for compliancy of United's safety and regulatory standards</li><li>
The Aviation Planner is a key contributor to station Safety Risk Assessments</li><li>
Further, the Aviation Planner reviews updated schedules for new aircraft/fleet roll outs and gate requirement changes</li><li>
Manages projects and contracts for gate layout and striping efforts (GLSM)</li><li>
Supports the Senior Manager of Planning in the development of Ramp Striping Improvement Program (RSIP) budgets and forecasts</li></ul><h2 class="jobSectionHeader"><b>
Qualifications</b></h2><div><h4 class="jobSectionHeader"><b>
What&rsquo;s needed to succeed (Minimum Qualifications):</b></h4><p></p><ul><li><p><br>
Bachelor's degree</p></li><br>
<p></p><li>
Bachelors in Aviation Management, Architecture, or Civil Engineering</li><li>
A valid Driver's License</li><li>
2+ years experience in Aviation Airfield and/or Terminal Planning, Design, Network planning or Operations</li><li>
Familiarity with FAA Advisory Circulars and Orders (e.g., AC 150/5300 series)</li><li>
Ability to read and interpret complex engineering and architectural drawings</li><li>
Proficiency in data analysis and technical report writing</li><li>
Excellent written and verbal communication skills</li><li>
Must be legally authorized to work in the United States for any employer without sponsorship</li><li>
Successful completion of interview required to meet job qualification</li><li>
Reliable, punctual attendance is an essential function of the position</li></ul><p></p><h4 class="jobSectionHeader"><b><br>
What will help you propel from the pack (Preferred Qualifications):</b></h4><br>
<p></p><ul><li>
Master's degree in a relevant field of progressive experience in Airport Planning, airfield planning, or a related discipline</li><li>
Proficiency in Autocad, AviPlan, and GIS. Certified Planner (AICP), or Certified Member of AAAE (C.M) certification</li><li>
Knowledge of ICAO airport design/operating standards and IATA planning standards</li><li>
Familiarity with United Airlines Gate Layout Standards Manual (GLSM)</li><li>
Experience with aviation demand forecasting and modeling</li></ul></div><br>
The base pay range for this role is $81,795.00 to $106,602.00.<br>
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.<br>
<br>
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident &amp; disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.<br>
<br>
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.<br>
<br>
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.</div>

Airport Planner (Hybrid)

Worldwide Flight Services

<div><div><div><h2 class="jobSectionHeader"><b>About WFS</b></h2>
</div><div><p>
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2>
</div><div><p>
The work of a Warehouse Agent includes the following: loading and unloading of cargo; the receiving, delivering, and physical handling of freight and company material, export at the designated docks, the completion of forms and messages related to and necessary for the performance of the designated locations of the functions described. May be assigned to perform routine cleaning of work areas, ramps, and facilities with or without powered equipment. May be assigned to assist in monitoring security of facility. Comply with WFS site security procedures for assigned warehouse and other operations. Remain cognizant of WFS staff, security contractors, and visitors&rsquo; activities and report security breaches, suspicious occurrences, or non-compliance with the site security plan to managers or via the WFS whistleblower program.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2>
</div><div><ul><li>Responsible for moving air cargo within designated warehouse.</li><li>
Load and unload cargo from pallets and containers.</li><li>
Build up cargo for outbound flights.</li><li>
Break down cargo from import flights.</li><li>
Facilitate the loading and unloading of cargo to and from semitrucks.</li><li>
May operate basic cargo handling equipment such as forklift, aircraft pallets and pallet jacks.</li><li>
Check freight for proper piece count, weight, dimensions and documents as appropriate when accepting or delivering cargo.</li><li>
Confirm Dangerous Goods (DG) have been checked within aircraft limits and Follow specific procedure for DG shipments when received, including when shipment is abandoned by consignee.</li><li>
Ability to understand and react to verbal commands and safety warnings, with and without, assistance of sight or visual aids.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Requirements</b></h2>
</div><div><ul><li>HS Diploma, GED or Equivalent</li><li>
Must be at least 18 years of age</li><li>
Valid driver's license</li><li>
Ability to work rotating shifts including weekends (i.e., Friday, Saturday, Sunday), holidays, and days off.</li></ul><p></p><p><b><br>
**This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union which requires joining the TWU and paying union dues.**
</b></p></div></div><div><div><h2 class="jobSectionHeader"><b>Preferred Skills</b></h2>
</div><div><ul><li>Must be able to read, write, speak and understand the English language.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Physical Requirements/Working Conditions</b></h2>
</div><div><ul><li>Ability to lift up to 80 lbs.</li><li>
Ability to work in all types of weather conditions as well as environmental conditions</li><li>
Ability to distinguish colors, red, green, and yellow.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Perks &amp; Benefits</b></h2>
</div><div><ul><li><b><i>Want your pay in advance?</i></b> Access your pay when you need it through DailyPay app.</li><li><b><i>
Are you a top performer who thrives on recognition?</i></b> On the spot awards offered through the Awardco Platform including gift cards and more.</li><li><b><i>
Need quality medical care?</i></b> Multiple options for both full and part-time employees.</li><li><b><i>
Want WFS Employee Extras? </i></b>Travel Discounts, Pet insurance, Discount Shopping &amp; More.</li><li><b><i>
Looking to stay healthy and improve your life? </i></b>Wellness Programs offered to all employees.</li><li><b><i>
Want to invest in your future? </i></b>401k program offered.</li><li><b><i>
Looking to grow and have a career with us?</i></b> Opportunity for Internal Mobility and transfers available.</li></ul><p></p><p><br>
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</p></div></div></div>

Air Cargo Warehouse Agent -ORD

American Airlines

<div><div><div><h2 class="jobSectionHeader"><b>Intro</b></h2></div><div><p>
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you&rsquo;ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you&rsquo;ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Why you'll love this job</b></h2></div><div><p>
The Premium Customer Services Coordinator (PCSC) will be responsible for the overall performance within the PCSC work area. In addition, the PCSC is a working member of the Premium Customer Services Group. PCSCs may be required to lead and direct the work of other employees. Starting pay is $22.64 per hour.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll do</b></h2></div><div><p><b>
These are the essential functions of the job</b><br>
<i>This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.</i></p><ul><li>
Provide premium customer service to all customers</li><li>
Register customers and verify their access to club(s) and/or lounge(s)</li><li>
Greet customers by completing all guest experience items (e.g., greet customers using their name when possible, ensure name tag is visible, provide WIFI password, ask how you can assist)</li><li>
Book and confirm flight reservations (e.g., using the semi-automated business review environment [SABRE], Qantas Intelligent Keypad [QIK]) All</li><li>
Check premium customers in for their flights (e.g., flight changes, rebooking, passport verification swipe)</li><li>
Monitor flights to identify boarding times, delays, or disruptions to best accommodate customer needs</li><li>
Issue customer tickets (e.g., day of departure, reissues, future tickets)</li><li>
Place customers on priority lists (e.g., upgrades, standby)</li><li>
Provide timely resolution of customers&rsquo; travel issues</li><li>
Contact the next level of customer service support (i.e., premium services CSCs or CSMs) to address unresolved customer issues, as needed</li><li>
Document customer issues in the passenger name record (PNR)</li><li>
Perform club enrollment or sales activities (e.g., Admiral&rsquo;s Club, credit card memberships)</li><li>
Coordinate all services provided to elite status customers (e.g., Concierge Key program and Five Star service)</li><li>
Assist elite status customers (e.g., Concierge Key, Five Star Members) as they move throughout terminals</li><li>
Assist customers with their baggage, as needed</li><li>
Monitor or maintain the appearance of the lounges or clubs (e.g., via conduct of walk-throughs)</li><li>
Communicate with business partners to ensure food and beverages are provided to club and/or lounge customers at all times</li><li>
Oversee the activities of business partners providing services (e.g., catering, sanitation) to the club(s) and/or lounge(s)</li><li>
Assist customers with technology provided in the club(s) and/or lounge(s)</li><li>
Reserve conference rooms (e.g., 1 hour) for same-day travel requests</li><li>
Coordinate services for any meetings occurring in conference rooms (e.g., food for the meetings)</li><li>
Complete open or close procedures for club(s) and/or lounge(s)</li><li>
Oversee the performance and appearance standards of all agents working in club(s) and/or lounge(s)</li><li>
Oversee the scheduling for all agents working in club(s) and/or lounge(s)</li><li>
Address escalated customer issues or concerns</li><li>
Evaluate and address staffing needs based on volume and irregular operations</li><li>
Train employees regarding the operations and norms of the customer service club(s) and/or lounge(s)</li><li>
Conduct liquor inventory audit with beverage business partner</li><li>
Monitor KeyStar system to arrange appropriate services for customers (e.g., government officials, OneWorld, Concierge Key, FiveStar)</li><li>
Complete daily shift reports to advise and inform other coordinators of club and/or lounge activities</li><li>
Report to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays</li><li>
Complete job-relevant trainings</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll do (cont.)</b></h2></div><div><ul><li>
Adhere to company policies, procedures, and performance standards</li><li>
Wear uniforms as required by company policy</li><li>
Adhere to government regulations (e.g., DOT, FAA, TSA)</li><li>
Conduct transport check to ensure safe and timely transfers</li><li>
Use multiple internal resources/systems, including during customer interactions</li><li><br>
Reasonable accommodations may be made for qualifying individuals with disabilities</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
All you'll need for success</b></h2></div><div><p><b>
Minimum Qualifications- Education &amp; Prior Job Experience</b></p><ul><li>
High school diploma or GED</li><li>
Must be able to read, write, fluently speak and understand the English language</li><li>
Bilingual language skills required in some locations</li><li>
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable</li><li>
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable</li><li>
Actively demonstrate extraordinary customer service and customer engagement in an environment of hospitality</li><li>
Ability to work under pressure, handle a multitude of projects concurrently while paying close attention to detail and customer service</li><li>
Excellent salesmanship skills/interpersonal skills with ability to interact effectively with all levels of management and public contact</li><li>
Service-oriented and self-motivated with a high level of professionalism</li><li>
Able to attend training classes in Dallas/Fort Worth, Texas</li><li>
Prior customer hospitality experience strongly preferred</li><li>
Maintain a well-groomed and professional appearance</li><li>
Excellent communication skills</li><li>
Prior travel industry experience preferred</li><li>
PC experience preferred</li><li>
Strong organizational and administrative skills required</li><li>
Ability to work irregular and/or extended hours, including weekends and holidays</li><li>
Must report to work on a regular and timely basis</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll get</b></h2></div><div><p>
Feel free to take advantage of all that American Airlines has to offer:</p><ul><li>
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.</li><li>
Health Benefits: On day one, you&rsquo;ll have access to your health, dental, prescription and vision benefits to help you stay well. And that&rsquo;s just the start, we also offer virtual doctor visits, flexible spending accounts and more.</li><li>
Wellness Programs: We want you to be the best version of yourself &ndash; that&rsquo;s why our wellness programs provide you with all the right tools, resources and support you need.</li><li>
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.</li><li>
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Feel free to be yourself at American</b></h2></div><div><p>
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.<br>
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Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life&rsquo;s journey? Feel free to be yourself at American.</p></div></div></div>

Premium Guest Services Coordinator Full Time

Explore 748+ Airport agent passenger assistance part time ord in Chicago this March. Find roles across top companies and apply now to boost your career.