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analyst health policy and communications

The Health Management Academy

<div><div>The Health Management Academy (THMA) brings together health system leaders and innovators to collectively address the industry's biggest challenges and opportunities. By assisting executives in cultivating peer networks, understanding key strategic trends, establishing pragmatic partnerships, and developing next-generation leaders, our members are better positioned to lead industry transformation.

The Health Management Academy offers a dynamic atmosphere with significant opportunities for employees. If you are interested in contributing to a member-centric, creative, and collaborative workforce while deeply influencing top leaders and institutions in healthcare, THMA could be the right place for you!</div>
Analyst, Policy &amp; Communications

Reporting to the Managing Director, Health Policy &amp; Strategy, the Analyst, Policy &amp; Communications is a key member of The Academy Advisors team responsible for executing and advancing TAA's policy communications strategy. This individual will play a central role in translating complex federal health policy and research into executive-ready messaging, shaping TAA's external voice, and supporting strategic engagement initiatives across the membership.

The Analyst will work cross-functionally across policy, research, membership, and events teams, and will coordinate closely with external communications partners to ensure consistent, high-quality messaging aligned with TAA's strategic priorities.

This role requires strong editorial judgment, strategic thinking, and the ability to operate independently with minimal oversight in a fast-paced, executive-facing environment.

Primary Job Duties:
<ul>
<li>Lead the drafting, editing, and refinement of executive-facing materials &ndash; including talking points, presentations, newsletters, messaging frameworks, and other external communications &ndash; ensuring consistency, strategic alignment, and executive-level quality standards.</li>
<li>Translate policy analysis and research outputs into clear, concise, and strategically aligned messaging appropriate for health system executive audiences.</li>
<li>Drive digital and thought leadership content efforts, including management of social media strategy, sourcing and synthesizing policy- and research-based content, drafting posts, and monitoring engagement metrics.</li>
<li>Exercise sound judgement in externally visible communications, ensuring alignment with TAA's positioning and member sensitivities.</li>
<li>Support and operationalize TAA's communications programming, including development of messaging guides, executive toolkits, and resources that enable members to strengthen their own external positioning.</li>
<li>Serve as the primary internal point of contact for external communications firms, driving alignment, timelines, quality control, and integration with TAA strategy.</li>
<li>Develop and maintain messaging frameworks, standardized templates, and editorial processes to promote consistency and scalability across TAA outputs.</li>
<li>Collaborate closely with policy analysts and research staff to ensure seamless integration between policy analysis, engagement strategy, and communications deliverables.</li>
<li>Monitor health policy developments and emerging issues to inform communications priorities and content direction.</li>
</ul>
Minimum Qualifications:
<ul>
<li>3 years of experience in communications, public affairs, policy communications, or related work at a healthcare organization, trade association, advocacy organization, consulting firm, think tank, or government entity.</li>
<li>Demonstrated experience producing executive-level written materials in a policy-driven environment.</li>
<li>Demonstrated experience exercising editorial judgement in high-visibility or externally facing contexts.</li>
<li>Demonstrated ability to manage complex projects independently with minimal oversight in a fast-paced, executive-facing environment.</li>
<li>Strong ability to translate complex policy concepts into concise, persuasive, and audience-appropriate communications.</li>
<li>Experience developing digital thought leadership content, including social media strategy and performance tracking.</li>
<li>Exceptional writing, editing, and tone-management skills; ability to ensure narrative cohesion across a range of materials.</li>
<li>Experience coordinating with external vendors or consultants preferred.</li>
<li>Bachelor's degree in political science, public health, communications, public policy, journalism, or a related field; Master's degree a plus.</li>
<li>Familiarity with federal health policy issues required; knowledge of issues impacting hospitals and nonprofit health systems strongly preferred.</li>
<li>Proficiency in developing high-quality presentation materials and executive-facing documents.</li>
</ul>
Interpersonal Skills &amp; Attributes:
<ul>
<li>Strong editorial instincts and attention to detail</li>
<li>Strategic mindset with the ability to balance long-term messaging priorities with day-to-day execution</li>
<li>Ability to manage multiple competing deadlines and priorities independently</li>
<li>Sound judgment and discretion in executive-facing communications</li>
<li>Confidence and discretion in advising on messaging decisions involving senior stakeholders</li>
<li>Collaborative and team-oriented approach</li>
<li>Strong organizational skills from planning through execution</li>
<li>Member-oriented and service-driven</li>
<li>Intellectual curiosity and sustained interest in healthcare policy and nonprofit health system issues</li>
</ul><div>
Notice of Equal Opportunity Employment:

The Academy is committed to providing equal employment opportunity to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, The Academy will provide reasonable accommodations for qualified individuals with disabilities. The Academy's goal is for our people to reflect the communities in which we live and serve and to ensure representation of women, people of color, veterans and individuals with disabilities in our organization.</div></div>

Analyst, Health Policy and Communications

Nakupuna Companies

<div><div>Nakupuna Solutions is seeking a Management Analyst. The Management Analyst supports the Executive Office in leading and coordinating a range of administrative projects and operational tasks that contribute to the Bureau&rsquo;s overall efficiency and effectiveness. This role involves planning, organizing, and tracking project activities under the guidance of the EX Director, while collaborating with stakeholders across the Bureau to meet goals and deliverables. The analyst also provides support in areas such as policy documentation, internal communications, staffing coordination, and event logistics. Flexibility, attention to detail, and the ability to manage competing priorities are essential to the successful execution of these responsibilities.</div><div> 
The following reflects management&rsquo;s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign additional duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.</div><ul><li>
Plan and manage assigned projects with the EX Director&rsquo;s review, guidance, and approval.</li><li>
Meet with the EX Director to receive directions and clarification on each assigned project. All assignments will be administrative in nature, such as updating Standard Operating Procedures (SOPs), responding to Bureau- or Department-wide taskers, or coordinating conferences.</li><li>
Draft project plans and establish systems for review, control, and reporting, subject to EX Director approval.</li><li>
Gather data and conduct analysis to assess the impact of projects in collaboration with employees and managers in all affected areas.</li><li>
Proactively meet with managers and other Bureau staff to define the overall goals and objectives of assigned projects.</li><li>
Prepare recommendations for resource requirements and coordinate with stakeholders to secure the necessary resources and support.</li><li>
Draft agency directives, memoranda, policy statements, SOPs, and other project-related documentation as needed.</li><li>
Provide temporary administrative support to other Bureau offices during staffing shortages, at the discretion of the EX Director. Assigned duties will be administrative and fall within the scope of this Statement of Work (SOW).</li><li>
Update Bureau staff contact lists and organizational spreadsheets/charts in coordination with the EX Staffing Team, and ensure stakeholders are informed through appropriate channels (e.g., SharePoint, email).</li><li>
Assist Bureau staff with conference and meeting planning, including full coordination of logistics. Tasks may include creating attendee lists, arranging visitor access for meetings held within the Department by coordinating with Diplomatic Security (DS); and for offsite meetings, working with venue points of contact and Budget staff (if representation funds are required), and coordinating A/V support and all other necessary logistics with internal and external offices to ensure successful execution.</li></ul><div> 
Skills/Qualifications: The ideal candidate brings extensive experience in managing complex, deadline-driven assignments while maintaining high standards for quality and detail. They possess strong drafting and document review skills and can effectively engage with leadership and stakeholders to support program objectives. The role requires a proactive, service-oriented mindset with the ability to anticipate needs, solve problems independently, and adapt quickly to dynamic environments. Strong organizational, communication, and consensus-building skills are essential to ensure the successful execution of administrative and programmatic tasks.</div><div></div><div> 
Education and Experience:
</div><ul><li>Associate&rsquo;s degree in Office Administration, Business, or a related field required.</li><li>
Minimum of five (5) years of office management experience, including at least one (1) year in project management or program planning.</li></ul><div>
Clearance Requirement: Top Secret clearance with the ability to obtain TS/SCI required. Must be a U.S. citizen.</div><div></div><div> 
Physical Requirements: The ideal candidate must at a minimum be able to meet the following physical requirements of the job with or without a reasonable accommodation:</div><ul><li>
Ability to perform repetitive motions with the hands, wrists, and fingers.</li><li>
Ability to engage in and follow audible communications in emergency situations.</li><li>
Ability to sit for prolonged periods at a desk and working on a computer.</li></ul><div>
The Nakupuna Companies use a market-based compensation strategy to ensure that our employees are compensated within applicable market ranges commensurate with multiple factors, including but not limited to the individual&rsquo;s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability, organizational requirements, and position location. The projected compensation range for this position is $90,000 to $110,000 annually. The range displayed represents the typical range for this position and is just one component of Nakupuna Companies total compensation package for employees.</div></div>

Management Analyst

BreakForth Solutions

<div>BreakForth Solutions is seeking a Senior Program Analyst (Executive Administrator) to join our team of dynamic professionals. We offer 100% paid medical benefits for the employee and a host of other amazing benefits. Please apply today!
Position Information:
BreakForth Solutions is seeking an experienced Senior Program Analyst (Executive Administrator) to support the effort of the team supporting our federal customer&rsquo;s Office of the Chief Information Officer (OCIO) senior executives and front office. The candidate should have experience in administrative, advisory, analytical, and project management support to senior federal executives. Experience working in Federal IT organizations is preferred.
Essential Functions:
This role will be responsible for performing tasks such as but not limited to:<ul><li>
Work onsite at the agency headquarters location in downtown Washington, D.C. multiple days per week.</li><li>
Calendar management, including scheduling meetings, appointments, and conferences, managing conflicts, and ensuring timely reminders for the executive.</li><li>
Travel arrangements including booking flights, accommodations, and transportation for official travel, including managing itineraries and necessary documentation, as well as preparing post-travel expense reports.</li><li>
Correspondence management, including drafting and editing letters, emails, and reports, policy documents, ensuring accurate and professional communication, and tracking official documentation through executive processes for executive signature and dissemination.</li><li>
Provide programmatic, analytical, and project management support across a broad portfolio of initiatives to senior executives within the IT organization.</li><li>
Review, refine, and approve draft materials prepared by subject matter experts to ensure clarity, accuracy, consistency, and executive-level quality.</li><li>
Manage and track executive priorities, ensuring actions are completed on time and aligned with leadership intent.</li><li>
Track tasks, deliverables, and milestones across multiple initiatives; ensure deadlines are met and issues are elevated appropriately.</li><li>
Coordinate closely with subject matter experts, action officers, and leadership staff to drive tasks to completion.</li><li>
Support and manage short-notice and high-priority special projects that arise from senior leadership.</li><li>
Prepare executive-level briefing materials, talking papers, white papers, reports, and presentations.</li><li>
Provide &ldquo;white-glove&rdquo; support for executive deliverables, ensuring materials meet senior leadership standards.</li><li>
Manage communications between Assistant Directors (ADs), internal program offices, and executive leadership.</li><li>
Serve as a central coordination point to ensure information flowing to senior leadership is accurate, timely, and complete.</li><li>
Act as a trusted liaison between internal stakeholders, senior executives, and external partners.</li><li>
Identify opportunities to improve internal processes, workflows, and communication effectiveness.</li><li>
Develop recommendations, process documentation, and implementation plans for leadership consideration.</li></ul>
Education/Skills/Experience Requirements:<ul><li>
Minimum Education: Business Administration, Public Administration, Management, Communications, or a related field.</li><li>
Minimum Experience: 5 years of relevant executive program analyst experience.</li><li>
Education/Experience Equivalent: Associate&rsquo;s degree + 7 years relevant experience or HS + 9 years relevant experience.</li><li>
Significant experience providing program analysis, project management, or executive support within a federal environment.</li><li>
Demonstrated administrative experience supporting senior federal executives (SES or equivalent).</li><li>
Exceptional written and verbal communication skills, with experience producing executive-level briefings and correspondence.</li><li>
Strong organizational skills with the ability to manage multiple priorities and deadlines.</li><li>
Experience with stakeholder engagement and coordination.</li><li>
Strong Strategic thinking and problem-solving skills.</li><li>
Proven ability to work independently, exercise sound judgment, and handle sensitive information.</li></ul>
Desired Knowledge/Skills<ul><li>
Experience supporting federal IT, and/or finance and resource organizations, and other mission-critical federal programs.</li><li>
PMP or other project management certifications</li></ul>
BreakForth Solutions Incorporated is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability status, genetics, protected veteran status, or any other basis covered by applicable law.
Salary will be commensurate with experience.</div>

Senior Program Analyst (Executive Administrator)

Ayoroa Simmons, PLLC

<div>Position Summary 
NOTE: This position requires U.S. citizenship 
We are seeking a motivated, detail-oriented Federal Capture &amp; Proposal Analyst Intern to support our federal business development and proposal efforts. This internship is designed for a college student or recent graduate who is interested in government contracting, business development, strategic communications, and proposal development. 
The intern will assist with opportunity research, sources sought and market research support, capture organization, and proposal coordination. This role offers hands-on exposure to how firms pursue federal work and how pre-solicitation and proposal responses are developed. 
This is a hands on learning opportunity for the right self-motivated individual to build practical skills in research, writing, coordination, and federal pursuit support. 
What You&rsquo;ll Learn

Through this internship, you will gain exposure to:
<ul>
<li>Federal opportunity tracking and market research</li>
<li>Sources sought notices, RFIs, and RFP response support</li>
<li>Proposal organization, compliance tracking, and document development</li>
<li>Business development processes in the federal market</li>
<li>Professional writing, editing, and coordination in a deadline-driven environment</li>
<li>Collaboration with leadership and technical staff on growth pursuits</li></ul> 


Key Responsibilities
<ul>
<li>Assist with tracking federal opportunities, including sources sought notices, RFIs, and RFPs</li>
<li>Support research on agencies, contract vehicles, and procurement trends</li>
<li>Help draft and edit capability summaries, sources sought inputs, and other pursuit materials</li>
<li>Organize proposal files, resumes, project sheets, and past performance information</li>
<li>Support development of compliance checklists, outlines, and submission trackers</li>
<li>Assist with proofreading, formatting, and assembling proposal documents</li>
<li>Attend capture and proposal meetings and document action items</li>
<li>Help maintain internal content libraries and templates</li>
<li>Perform other related business development and proposal support tasks as assigned</li></ul> 


Qualifications
<ul>
<li>Current undergraduate or graduate student, or recent graduate, in English, Communications, Business, Marketing, Political Science, Public Policy, Journalism, Engineering Management, Construction Management, or a related field</li>
<li>Strong writing, editing, and proofreading skills</li>
<li>Strong attention to detail and organizational skills</li>
<li>Ability to manage multiple assignments and deadlines</li>
<li>Proficiency in Microsoft Office, especially Word, Excel, PowerPoint, and Outlook</li>
<li>Strong communication skills and willingness to learn</li>
<li>Interest in federal contracting, public sector work, business development, or proposal management</li></ul> 


Preferred Qualifications
<ul>
<li>Prior internship, campus leadership, or project experience involving research, writing, communications, or coordination</li>
<li>Interest in the AEC, engineering, environmental, construction, or professional services sectors</li>
<li>Familiarity with government, policy, procurement, or public sector topics</li>
<li>Experience with Adobe Acrobat, SharePoint, or document organization tools</li></ul> 


Internship Details

Location: Remote with preference given to individuals who are available for occasional commutes to Washington, D.C. and able to travel to government contracting related conferences. 
Schedule: Part Time 
Duration: 12 weeks with potential to extend 
Eligibility: Must be a U.S. citizen 
Why Join Us
<ul>
<li>Gain direct exposure to federal capture and proposal development</li>
<li>Build practical experience in research, writing, and business development support</li>
<li>Work alongside experienced professionals in a collaborative environment</li>
<li>Develop transferable skills relevant to consulting, government contracting, marketing, and professional services</li>
<li>Opportunity for future consideration for part-time or full-time roles based on performance and business needs</li></ul> 


EEO

Ayoroa Simmons is an equal opportunity employer, and we value diversity. All employment decisions are based on qualifications, merit, and business need. 
Title VI Accreditation

Ayoroa Simmons ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act of 1964 regulation. If you need more information or special assistance for persons with disabilities or limited English proficiency, please contact the Title VI Coordinator: Kim Short at (866) 726-2246. 
#LI-Remote</div>

Federal Capture & Proposal Analyst Intern

Allen Integrated Solutions

<div><h5 class="jobSectionHeader">Position: Business Analyst (MID) - Emerging Commercial GEOINT Systems</h5>
<h5 class="jobSectionHeader">Required Security Clearance: TS/SCI</h5>

Springfield, VA

Description:
<ul><li>Provides GEOINT and Intelligence Community advanced expertise, guidance, consultation, facilitation in the fields, including, but not limited to:
<ul><li>Engineering and technology, policy and administration, planning.</li>
<li>Analysis, training and development of emerging technologies, facilities, communications, business, and management.</li>
</ul></li><li>Monitors products and services, including, but not limited to,
<ul><li>Global-Enhanced GEOINT Delivery and Early Access Architecture throughout the life cycle.</li>
<li>validates/verifies adherence to specified requirements through test and measurement activities.</li>
<li>Facilitates quality assurance activities.</li>
</ul></li><li>Collaborates with assigned staff, senior specialists or task leads May direct the activities of contractor personnel on activities related to the GEOINT field or discipline.</li>
</ul>
Required Skills and Experience:
<ul>
<li>Demonstrated experience in a distinct intelligence functional or cross-functional business area or broad-based experience crossing multiple markets (i.e., Government, Industry).</li>
<li>Demonstrated experience coordinating activities performed by contractor personnel activities related to the GEOINT field or discipline.</li>
<li>Demonstrated experience coordinating with the NSG to integrate solutions into the GEOINT Enterprise Architecture (GEA).</li>
<li>Demonstrated experience managing commercial GEOINT utilization, tradecraft, and architecture advancement, across the National System for Geospatial Intelligence (NSG), the Allied System for Geospatial Intelligence (ASG) and across third-party partnerships.</li>
<li>Demonstrated experience managing integration of new data sets across multiple classified and unclassified domains to both US Government and Allied systems.</li>
<li>Demonstrated experience driving efforts to secure and integrate new commercial GEOINT data and service capabilities in support of initiatives.</li>
<li>Demonstrated experience increasing understanding of stakeholder operational and strategic requirements while championing sustained engagement with the NSG and the Global GEOINT Enterprise.</li>
<li>Demonstrated experience participating in the testing, evaluation and validation of commercial GEOINT sources to ensure they meet Government specifications, project milestones, and program commitments.</li>
</ul>
Desired Skills
<ul>
<li>Process relevant / associated GEOINT certifications</li>
<li>Demonstrated experience of applicable GEOINT tools, methodologies, or best practices.</li></ul></div>

Business Analyst (MID) - Emerging Commercial GEOINT Systems Job #511

Cherokee Federal

Staff Assistant Cherokee Federal is hiring a Staff Assistant/Program Analyst II in Washington, DC to support the Department of State&rsquo;s T/FO front office under the Under Secretary for Arms Control and International Security. You will manage high-tempo administrative and program coordination, route taskers, maintain knowledge management and records, support senior leader schedules and travel, and help produce congressional reports and leadership materials. Top Secret required. Compensation &amp; Benefits: Estimated Starting Salary Range for Staff Assistant : $100,000 - $116,071.00 Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice. Staff Assistant Responsibilities Include: Route proposals, orders, and taskings to the correct offices for action; track follow-up to closure. Maintain a basic knowledge management system to track assignments, share information, and organize core documents (e.g., Teams/SharePoint). Support senior leader engagements: manage calendars, schedule/reschedule meetings, request briefing materials, and coordinate meeting logistics and conference room scheduling. Support domestic and international travel: make travel arrangements (hotels, passports, visas, advances), accompany leadership to meetings as needed, and complete travel vouchers after trips. Receive, log, and process official communications in accordance with Department records requirements and standards. Take and transcribe notes during meetings, briefings, and conferences. Draft, clear, and submit congressional reports and other written products; assist with correspondence, memoranda, briefing papers, and reports across State and interagency contacts. Serve as liaison for administrative HR actions (performance appraisal reminders, leave restoration procedures, proxy access, awards nominations). Serve as timekeeper for T/FO staff; ensure compliance with time and attendance requirements. Act as point of contact for GSO work orders and basic IT/computer issues. Support onboarding: process paperwork and coordinate equipment issuance and security access. Support TS/TS-SCI meeting scheduling (e.g., NSC/IC briefings) and track classified materials related to assigned duties; ensure proper handling per procedures. Perform special assignments with tact, discretion, and professionalism. Performs other job-related duties as assigned Staff Assistant Experience, Education, Skills, Abilities requested: Top Secret security clearance required (TS/SCI scheduling support is part of the role). Bachelor&rsquo;s degree or high school diploma/GED with 6 years experience in international politics/foreign policy, military/defense, or security cooperation. Prior experience with the Department of State or another federal department/agency preferred. Preferred experience in foreign affairs administration, travel planning, complex logistics, political-military affairs, defense/security cooperation, or academic research support. Preferred experience drafting policy-related or administrative products from diverse sources (government documents, academic/think tank products). Proficiency with Microsoft Office (Word, Excel, Publisher, PowerPoint) and knowledge management tools (Teams/SharePoint) preferred. Travel management experience preferred, including E2 Solutions. Strong organizational, interpersonal, and communication skills (written/spoken English); ability to manage multiple tasks and coordinate across locations in a multicultural environment. Ability to work independently, assess priorities, and execute with minimal supervision. Must pass pre-employment qualifications of Cherokee Federal Company Information: Cherokee Nation System Solutions (CNSS) is a part of Cherokee Federal &ndash; the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government&rsquo;s mission with compassion and heart. To learn more about CNSS , visit cherokee-federal.com. #CherokeeFederal #LI-SM2 #AppC Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. Keywords: Executive Support, Front Office Support, Tasker Routing, Knowledge Management, Congressional Reporting, Timekeeping, Travel Management, E2 Solutions, TS/TS-SCI Scheduling, Records Management Similar Job Descriptions: Executive Assistant (Federal), Program Analyst, Staff Assistant, Front Office Coordinator, Administrative Program Specialist, Foreign Affairs Support Specialist Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law. Many of our job openings require access to government buildings or military installations.

Staff Assistant

Cogent Communications

Company: 
Cogent Communications is a global, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high-speed Internet access and Ethernet transport services. Cogent's facilities-based, all-optical IP network backbone provides IP services globally. Since its inception, Cogent has unleashed the benefits of IP technology, building one of the largest and highest capacity IP networks in the world. This network enables Cogent to offer large bandwidth connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. A competitive base salary and a full benefits package including; Health, Dental, Vision, Paid Time Off (PTO), Short- and Long-Term Disability, Life Insurance, Holidays, Parental Leave, 401(k) plan with employer match, stock options, and an Employee Assistance Program. Most benefits take effect within 30 days of employment, and some require a waiting period.
 
Compensation: 
[Starting / Initial] Base Salary Pay Range: $55,000-$65,000/yr USD/CAD
 
Specific offers within the listed pay ranges are determined by a variety of factors such as experience, education, skills, certifications and business needs.
 
Responsibilities: 
SUMMARY JOB DESCRIPTION: 
The Sales Operations Analyst is predominantly responsible for validating a high volume of incoming customer orders per month (500+), generated by a 600+ person global sales organization. There is a daily focus on data management and the validation of sales orders within our systems.
 
Primary role includes: 
Supporting sales representatives with their questions, queries, concerns, and the validation of their orders
 
Interfacing with intra-company departments, such as Billing, SD/Provisioning, IP Eng, Legal, etc.to finalize the details and terms of orders
 
Qualifications: 
ESSENTIAL JOB FUNCTIONS: 
Email customers to verify order validation
 
Ensure data entered is accurately captured in accordance with pricing and product guidelines in company systems
 
Ensure all required documents/approvals are present and accounted for within the orders edocs
 
Master all internal systems such as Compass/OPM and to be able to problem solve within those systems
 
Coach individual Sales Reps and Managers on paperwork, procedure and processes questions.
 
KNOWLEDGE SKILLS AND ABILITIES: 
Highly developed organizational, communication (written and oral) and interpersonal skills
 
Excellent computer skills including CRM software, personal applications (Outlook, MS Access, MS Excel)
 
Effective as both an individual contributor and team player
 
Ability to coordinate and effectively manage multiple projects
 
Judgment, tact, diplomacy and professionalism.
 
Accuracy, attention to detail, thoroughness and follow-through
 
Initiative and strong customer service skills
 
Problem Solving, Quality Focus, General Consulting Skills, Project Management, Process Improvement
 
Positive attitude
 
EDUCATION, CERTIFICATION, TRAINING AND MINIMUM QUALIFICATIONS:
 
BS/BA or equivalent experience preferred but not required
 
1 year or more experience in a sales support role in a fast-paced environment is preferred
 
Technology industry experience is preferred but not required
 
By submitting an application or resume for this position, I understand that is an in-office position. To apply for the Sales Operations Analyst position, please submit your resume and cover letter to careers@cogentco.com .
 
Applicants Only -No Recruiters Please!
 
Cogent Communications is an Equal Opportunity Employer.
 
#LI-MM1
 #LI-Onsite

Sales Operations Analyst – North America

Explore 805+ Analyst health policy and communications in Washington this May. Find roles across top companies and apply now to boost your career.