accounts payable specialist

application developer i Jobs in Los Angeles

application developer i

applications specialist in enterprise imaging Jobs in Los Angeles

av support engineer

chat support specialist Jobs in Los Angeles

chat support specialist

applications specialist

Zenith Behavioral Health

<div><h1 class="jobSectionHeader">ERG II LLC</h1><h2 class="jobSectionHeader">
Job Description - Quality Assurance Specialist</h2><h3 class="jobSectionHeader">
Position Title:</h3>
Quality Assurance Specialist<h3 class="jobSectionHeader">
Employment Status:</h3>
Full-Time<h3 class="jobSectionHeader">
Work Location:</h3>
Primarily Remote Position
This position is primarily remote; however, occasional travel may be required during the onboarding process and throughout employment to assist with staff training, quality assurance reviews, audits, and operational support.<h2 class="jobSectionHeader">
Position Summary</h2>
The Quality Assurance Specialist works collaboratively with the Director of Quality Assurance, Vice President of Compliance and Operations, Utilization Review Department, Clinical Leadership, and Program Staff to ensure clinical and operational compliance across all programs. Responsibilities include program development and implementation, extensive quantitative and qualitative chart auditing, training staff on medical necessity and documentation standards, maintenance of policies and procedures, verification of billing documentation, and ensuring compliance with all applicable state, federal, accreditation, and regulatory requirements.
The Quality Assurance Specialist plays a critical role in maintaining the integrity of client records, ensuring accurate documentation, supporting revenue cycle processes, and promoting compliance with organizational standards and regulatory requirements.<h2 class="jobSectionHeader">
Essential Job Responsibilities</h2><h3 class="jobSectionHeader">
Clinical DocumentationChart Auditing</h3><ul><li>
Conduct comprehensive qualitative and quantitative chart audits to ensure compliance with organizational, payer, and regulatory requirements.</li><li>
Audit clinical documentation to verify accuracy, completeness, timeliness, and compliance.</li><li>
Monitor client charts daily to ensure all documentation supports the appropriate level of care and medical necessity.</li><li>
Follow up with staff regarding deficiencies identified during audits and ensure corrective actions are completed within established timeframes.</li><li>
Maintain audit records, corrective action plans, and compliance reports.</li></ul><h3 class="jobSectionHeader">
ComplianceQuality Assurance</h3><ul><li>
Develop, implement, and maintain quality assurance systems and checks-and-balances tools to ensure chart compliance.</li><li>
Ensure services provided comply with:<ul><li>
HIPAA regulations</li><li>
42 CFR Part 2 requirements</li><li>
Joint Commission standards</li><li>
CARF standards</li><li>
ADP requirements</li><li>
State and Federal regulations</li><li>
Insurance and payer documentation requirements</li></ul></li><li>
Assist with policy and procedure development, review, and maintenance.</li><li>
Identify compliance risks and recommend corrective actions and process improvements.</li></ul><h3 class="jobSectionHeader">
TrainingStaff Development</h3><ul><li>
Assist with training and education of Clinical and Support Staff regarding:<ul><li>
Medical necessity documentation</li><li>
Clinical documentation requirements</li><li>
Regulatory compliance standards</li><li>
Quality assurance processes</li></ul></li><li>
Collaborate with Clinical Directors and Leadership Teams to provide coaching and documentation support.</li><li>
Participate in onboarding and ongoing staff education initiatives as assigned.</li></ul><h3 class="jobSectionHeader">
Utilization ReviewBilling Support</h3><ul><li>
Collaborate with the Utilization Review Department to ensure timely completion of clinical documentation.</li><li>
Work with billing departments and contracted billing companies to verify documentation required for claims submission.</li><li>
Ensure documentation supports services billed and complies with payer requirements.</li><li>
Assist in resolving documentation-related billing issues.</li></ul><h3 class="jobSectionHeader">
Additional Duties</h3><ul><li>
Participate in program development and quality improvement initiatives.</li><li>
Assist with regulatory audits, accreditation surveys, and compliance reviews.</li><li>
Prepare reports and compliance metrics as requested.</li><li>
Perform other duties as assigned by the Director of Quality Assurance, Vice President of Compliance and Operations, Clinical Director, or Executive Leadership.</li></ul><h2 class="jobSectionHeader">
Required SkillsQualifications</h2><h3 class="jobSectionHeader">
EducationExperience</h3><ul><li>
Experience in behavioral health, substance use disorder treatment, mental health services, quality assurance, utilization review, or compliance preferred.</li></ul><h3 class="jobSectionHeader">
KnowledgeCompetencies</h3><ul><li>
Advanced knowledge of the 12-Step treatment model and its application in residential treatment settings.</li><li>
Knowledge of process addictions and available treatment resources.</li><li>
Understanding of dual-diagnosis treatment practices and non-pharmacological symptom management techniques.</li><li>
Advanced knowledge of HIPAA and 42 CFR Part 2 regulations.</li><li>
Knowledge of medical necessity requirements and clinical documentation standards.</li><li>
Familiarity with Joint Commission, CARF, and other accreditation standards.</li><li>
Strong analytical, organizational, and problem-solving skills.</li><li>
Excellent written and verbal communication skills.</li><li>
Ability to work independently while maintaining collaboration with multidisciplinary teams.</li><li>
Proficiency in electronic health record systems and Microsoft Office applications.</li></ul><h3 class="jobSectionHeader">
CertificationsRequirements</h3><ul><li>
Current First Aid/CPR Certification.</li><li>
Health Screening Clearance.</li><li>
Ability to travel occasionally as required.</li></ul><h2 class="jobSectionHeader">
Position Relationships</h2>
Supervised By: 
Director of Quality Assurance
Promotion From: 
N/A
Workers Supervised: 
N/A<h2 class="jobSectionHeader">
Performance Expectations</h2>
The employee will receive periodic performance evaluations measuring quality, productivity, compliance, communication, teamwork, and overall job performance.
Failure to meet performance expectations may result in the implementation of a Performance Improvement Plan (PIP) with specific goals and timelines for improvement. Continued failure to meet performance expectations may result in progressive disciplinary action, up to and including termination of employment.<h2 class="jobSectionHeader">
Equal Employment Opportunity Statement</h2>
ERG II LLC is committed to providing Equal Employment Opportunities to all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable federal, state, or local laws.<h2 class="jobSectionHeader">
Acknowledgment</h2>
I have read my position description and it has been explained to me by my supervisor. I understand my job functions and responsibilities and agree to perform all duties as outlined herein and any additional duties assigned by management. 
Employee Name: _____________________________________
Date: _______________________ 
Employee Signature: _____________________________________
Date: _______________________</div>

Quality Assurance Specialist

Sunbit

<div>JOB TITLE: Key Account Specialist, Dental
﻿LOCATION: Los Angeles, CA (Hybrid in our Westwood Office: 4 days on-site; 1 day remote)
REPORTS TO: ﻿Senior Operations Manager, Key Accounts 
The Company:
Sunbit is a top ranked financial technology company headquartered in Los Angeles, California, revolutionizing how people manage everyday expenses with its cutting-edge Buy Now, Pay Later (BNPL) solution.
Trusted by over 30,000 locations nationwide&mdash;with a strong presence in dental practices and automotive dealerships (where more than 1 out of 2 dealerships are offering Sunbit)&mdash;Sunbit makes essential services more accessible, affordable, and convenient.
Founded in 2016, Sunbit has become the fastest, simplest, and most inclusive financing solution tailored for dental professionals. By offering flexible payment options, Sunbit empowers practices to treat more patients and ease the financial burden of care&mdash;helping people say &ldquo;yes&rdquo; to the services they need, when they need them.
Sunbit&rsquo;s impact and innovation have been widely recognized. The company was named to the Inc. 5000 list in both 2022 and 2023, and has earned accolades such as Most Loved Workplace&reg;, Best Point of Sale Company, and Top Fintech Startup by CB Insights. Sunbit is also featured on CB Insights' list of Unicorn Startup Companies, with a valuation of $1.1 billion. (Source: CB Insights Unicorn List)
With proven product to market fit and rapid success across thousands of merchants and millions of customers, Sunbit is expanding its Account Management team. This is a unique opportunity to join a high-performance, high-growth company that&rsquo;s redefining how patients pay for care&mdash;and helping providers deliver more of it. 
The Role
As we grow our organization, we're seeking a highly motivated and customer-centric Key Account Specialist to join our fast-growing Dental vertical. This role will manage a portfolio (book of business) of 300-400 Key Accounts focusing on Large DSOs, to drive expansion and growth of Sunbit usage.
The ideal candidate will work directly with dental practices at all levels to identify opportunities and engage remotely to drive usage, with a goal of growing Sunbit into the #1 patient financing solution for dental practices across the US. 
What You'll Own:<ul><li>
Identify growth opportunities, assess market trends, and align business objectives with partner needs</li><li>
Cultivate strong relationships with key stakeholders within dental practices at all levels, such as Drs., decision-makers, influencers, office managers and treatment coordinators. Understand their goals, challenges, and pain points to effectively position Sunbit products and services</li><li>
Track key performance indicators (KPIs) and metrics to measure account health, identify potential risks, and take corrective actions when Serve as a trusted advisor to partners, providing guidance and support throughout their journey. Proactively address any issues or concerns and ensure timely resolution, thereby fostering partner satisfaction and retention</li><li>
Collaborate with internal teams to develop and implement account-specific strategies to drive growth</li><li>
Connect and engage with partners virtually to build relationships and drive growth</li></ul> 
Requirements: 
 
What You'll Bring:<ul><li>
Experience in Sales/Customer Success, preferably in the fintech/ tech/ startup experience</li><li>
Track record of coaching teams and building processes from the ground up on technology products</li><li>
Conduct business and financial analysis to evaluate performance, determine and prioritize opportunities, and drive successful execution</li><li>
Proven track record of achieving quarterly quota</li><li>
Excellent verbal and written communication skills</li><li>
Mastery of Microsoft tools (PowerPoint, Excel, Word) and project management skills</li><li>
Intelligent, go-getter, ambitious and self-motivated who wouldn&rsquo;t hesitate to roll up their sleeves to achieve overall company success</li><li>
Great time management skills with ability to self-manage</li></ul> 
The Perks:<ul><li>
Join one of LA&rsquo;s fastest growing startups (2022), A Most Loved Workplace, and #306 on the 2022 Inc 5000 list, #161 on Deloitte Technology Fast 500 list</li><li>
Mission driven + empowered + collaborative</li><li>
Competitive pay and stock options</li><li>
Unlimited PTO</li><li>
Health Insurance options including Medical, Dental, Vision, Life, EAP, FSA, &amp; Maternity Leave</li><li>
Newly added HSA and Pet Insurance</li><li>
401K Plan with Matching</li><li>
Cell Phone Stipend</li><li>
Casual Dress</li><li>
Open door policy / Open office floor plan</li><li>
Team based strategic planning + Team owned deliverables</li></ul> 
How We Pay:<ul><li>
We believe in paying fairly and equitably based on a number of factors including but not limited to previous experience, relevant work history, interview performance, geographical location, internal equity, and expected level of ownership</li><li>
We are targeting a base salary of $71,000 -$80,000 per year for this role</li><li>
This role will also be granted company equity via stock options</li></ul> 
Cultural Competencies for Success at Sunbit:<ul><li>
Serve others before self - Service oriented mindset</li><li>
Own the impact - Take pride in effectively managing payroll on a daily basis</li><li>
Connect genuinely - Effectively connect with internal stakeholders</li><li>
Act fast - Respond to internal team members in a timely manner</li><li>
Include always - Work closely with Accounting team and actively welcome peers within the organization</li><li>
Innovate for good - Continuously help our internal team create efficient processes</li></ul> 
Sunbit is an Equal Opportunity Employer. We strive to provide a professional &amp; welcoming workplace for all employees.
﻿
Recruitment Fraud Disclaimer
We&rsquo;ve been made aware of fraudsters impersonating Sunbit employees during the hiring process. Please note that all official communication will come from an @sunbit.com email address, through our applicant tracking platform @sunbit.comeet-notifications.com or directly via LinkedIn. We will never ask for your age, Social Security number, bank account details, payment of any kind, or other unrelated personal information during the application process. Our hiring process always includes interviews, either by phone, zoom, or in person, before any offer is made. If something feels suspicious, please contact us at hr@sunbit.com to confirm.
We ask that you contact hr@sunbit.com only about potential instances of fraud. hr@sunbit.com does not reach our recruiting team directly. Your application directly through the posting is the best way to ensure that your candidacy is reviewed by our team. Due to the volume of applications, we will not respond to nor forward emails about your candidacy that are sent to hr@sunbit.com directly, and your email about your application will be deleted from our systems.
﻿
#LI-1Hybrid</div>

Key Account Specialist

Houston Methodist

<div>At Houston Methodist, the System Clinical Documentation Improvement (CDI) Quality Specialist position is responsible for performing internal quality assurance reviews and provide on-going education to Clinical Documentation Specialist (CDS) staff to ensure compliance with national guidelines and policies for complete, accurate and consistent reporting which results in appropriate reimbursement and data integrity. This position reviews outcomes that are communicated to the team through various modes of education to improve the accuracy, integrity and quality of patient data, to ensure minimal variation in practices and to improve the quality of physician documentation within the body of the medical record to support code assignments. The CDI Quality Specialist provides onboarding training for new staff and education, based on quality reviews or existing staff. This position promotes a partnership between the concurrent clinical reviewers, medical record coders, and physicians to improve documentation and reimbursement.
<div>FLSA STATUS 
Exempt 
 
QUALIFICATIONS 
 
EDUCATION<ul><li>
Bachelor's degree from an accredited school of nursing
</li><li>Master of Science in Nursing or other master&rsquo;s degree in a related field preferred
</li></ul> 
EXPERIENCE<ul><li>
Three years of recent clinical documentation experience in an acute care hospital
</li><li>Academic hospital experience and coding experience preferred
</li></ul> 
LICENSES AND CERTIFICATIONS 
Required<ul><li>
RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure &ndash; Must obtain permanent Texas license within 60 days (if establishing Texas residency)
</li></ul>Preferred<ul><li>
CCS - Certified Coding Specialist (AHIMA) or</li><li>
CCDS - Clinical Documentation Specialists (ACDIS) or</li><li>
CDIP - Certified Documentation Integrity Practitioner (AHIMA)
</li></ul> 
SKILLS AND ABILITIES<ul><li>
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations
</li><li>Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
</li><li>Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
</li><li>Demonstrates knowledge of DRG payor issues, appropriate DRG assignment alternatives, clinical documentation requirements, and referral policies and procedures
</li><li>Demonstrates knowledge of education modalities to enhance the way staff receive, process, and retain information in a learning environment
</li><li>Demonstrates accountability and professional development
</li><li>Requires excellent observation skills, analytical thinking, problem solving, plus good verbal and written communication
</li><li>Ability to interact and maintain regular significant contacts with other personnel throughout the institution (including but not limited to &ndash; physicians and their staff, mid-level providers, mid-level staff, coders, Case Managers); contacts methods may be in person, by telephone, or through correspondence
</li><li>Ability to display assertiveness while being even tempered, with a pleasing personality and the ability to communicate easily with others
</li>Working knowledge of Microsoft products including PowerPoint, Word, Excel and Outlook 
<li>
</li></ul> 
 
ESSENTIAL FUNCTIONS 
 
PEOPLE ESSENTIAL FUNCTIONS<ul><li>
Acts as documentation liaison with Health Information Management, Case Management, ancillary departments, physicians, staff, and management.
</li><li>Assists in ensuring Clinical Documentation Specialists (CDS) adherence with clinical documentation and coding guidelines and policies.
</li><li>Supports new and existing CDI staff development through training and education based on individual CDI staff needs.
</li></ul> 
SERVICE ESSENTIAL FUNCTIONS<ul><li>
Serves as subject matter expert and clinical resource for CDS and coding staff to clarify and interpret medical record documentation for complete and accurate coding and DRG assignment.
</li><li>Interacts and communicates with physicians and other providers as needed, educating them in the process of clarifying documentation in the medical record.
</li></ul> 
QUALITY/SAFETY ESSENTIAL FUNCTIONS<ul><li>
Ensures/Performs ongoing Quality Assurance reviews on each CDS based on Department Policies and Procedures and CDS Job Description, utilizing Training Manual, ICD-10-CM/PCS Coding Volumes, Coding Clinic, DRG Expert, AHIMA Compliant Query Guidelines and any other relevant sources and reports findings to leadership and staff.
</li><li>Evaluates the monitoring tools and applies action plans specific to the outcomes to improve the program.
</li><li>Supports the accuracy and completeness of clinical information used for measuring and reporting physician and hospital outcomes.
</li><li>Identifies special reviews or projects for review and clinical documentation improvement.
</li><li>Delivers education to ensure program quality standards are met.
</li></ul> 
FINANCE ESSENTIAL FUNCTIONS<ul><li>
Promotes clarification of clinical documentation, advocating for appropriate reimbursement for the patient care resources consumed and the level of service rendered.
</li></ul> 
GROWTH/INNOVATION ESSENTIAL FUNCTIONS<ul><li>
Generates and communicates new ideas and suggestions that improve quality, service, or finance.
</li><li>Maintains and applies up-to-date knowledge of official clinical documentation and coding guidelines, policies and procedures, and clinical/medical resources to assure knowledge and skills remain current.
</li><li>Develops and maintains comprehensive education programs for staff at all skill levels to enhance individual CDS knowledge.
</li>Makes recommendations for resources and tools to support education program. 
<li>
</li></ul> 
 
SUPPLEMENTAL REQUIREMENTS 
<ul>
WORK ATTIRE<li><ul><li>
Uniform: No
</li><li>Scrubs: No
</li><li>Business professional: Yes
</li><li>Other (department approved): Yes
</li></ul></li> 
ON-CALL* 
<li><ul><li>Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.</li></ul></li><li><ul><li>
On Call* No
</li></ul></li> 
TRAVEL** 
**Travel specifications may vary by department**<li><ul><li>
May require travel within the Houston Metropolitan area No
</li><li>May require travel outside Houston Metropolitan area No
</li></ul></li></ul></div>QUALIFICATIONS 
 
EDUCATION<ul><li>
Bachelor's degree from an accredited school of nursing
</li><li>Master of Science in Nursing or other master&rsquo;s degree in a related field preferred
</li></ul> 
EXPERIENCE<ul><li>
Three years of recent clinical documentation experience in an acute care hospital
</li><li>Academic hospital experience and coding experience preferred
</li></ul> 
LICENSES AND CERTIFICATIONS 
Required<ul><li>
RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure &ndash; Must obtain permanent Texas license within 60 days (if establishing Texas residency)
</li></ul>Preferred<ul><li>
CCS - Certified Coding Specialist (AHIMA) or</li>
<li>CCDS - Clinical Documentation Specialists (ACDIS) or</li>
CDIP - Certified Documentation Integrity Practitioner (AHIMA) 
<li>
</li></ul> 
Company Profile:
Houston Methodist is one of the nation&rsquo;s leading health systems and academic medical centers. The health system consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the Texas Medical Center, seven community hospitals and one long-term acute care hospital throughout the Greater Houston metropolitan area. Houston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities. Come lead with us!
Houston Methodist is an Equal Opportunity Employer.</div>

System CDI Quality Specialist RN

AstraZeneca

<div>Location Los Angeles, California, United States Job ID R-254946 Date posted 21/06/2026</div>
 <div><div>At AstraZeneca, we turn ideas into life-changing medicines. Working here means thinking big and working together to make the impossible a reality. We&rsquo;re focused on the potential of science to address the unmet needs of patients around the world. We commit to those areas where we think we can really change the course of medicine and bring big new ideas to life.
At AstraZeneca, we are taking bold action on climate because we recognize the connection between healthy people and a healthy planet. As part of our flagship Ambition Zero Carbon program, we have committed to a fully electric vehicle (EV) fleet by the end of 2025, which means that all our drivers will be assigned an EV.
As a Pharmaceutical Sales Specialist for the Advanced Specialty Team, you&rsquo;ll play a pivotal role in channeling our scientific capabilities to make a positive impact on changing patients&rsquo; lives.
Accountabilities
<ul><li>Develop and demonstrate knowledge of clinical disease states and treatment guidelines.</li></ul>
<ul><li>Effectively communicate product information to healthcare professionals.</li></ul>
<ul><li>Analyze trends and develop strategic business plans, leveraging understanding of the market landscape, dynamics, and patient access challenges.</li></ul>
<ul><li>Provide solutions to customers by creating a tailored customer experience based on account and HCP needs.</li></ul>
<ul><li>Identify opportunities for process improvement, demonstrate openness to new ideas, and seek innovative approaches to sales and customer engagement.</li></ul>
Essential Skills/Experience
<ul><li>Bachelor&rsquo;s Degree</li></ul>
<ul><li>3+ yrs of demonstrated Sales or Commercial experience or a combination of: pharmaceutical, healthcare, scientific, clinical, institutional, or related industry / settings within the healthcare ecosystem</li></ul>
<ul><li>Experience in account planning and/or complex reimbursement model OR internal AZ certification</li></ul>
<ul><li>A valid driver&rsquo;s license and safe driving record</li></ul>
Essential Skills and Capabilities
<ul><li>Advanced Therapeutic Area Expertise: Experience and expertise in highly specialized therapeutic areas</li></ul>
<ul><li>Customer Engagement: Proven ability to engage with senior-level healthcare professionals, including specialists and hospital administrators.</li></ul>
<ul><li>Innovative Sales Strategies: Experience in developing and implementing innovative sales strategies in a highly specialized market.</li></ul>
<ul><li>Clinical Acumen: Exceptional ability to understand and communicate cutting-edge scientific research and clinical data.</li></ul>
<ul><li>Strategic Partnerships: Experience in establishing and nurturing strategic partnerships with healthcare institutions and research organizations.</li></ul>
<ul><li>Business Acumen: Proficiency in advanced data analysis and the use of analytics to drive sales performance.</li></ul>
At AstraZeneca, we are on a journey to bring life-saving medicines to patients. Our role in contributing to decreasing mortality rates globally is clear. We shape the future by spotting scientifically-led commercial opportunities and acting now to operationalize and scale them. Driven by the solutions we bring to the healthcare ecosystem, we make an impact at every step of the patient journey, improving their experience and outcomes. Our agile and entrepreneurial team of visionaries is trusted to innovate and experiment, supported to learn fast from failures and move on.
Join us in making a difference &ndash; apply today!
No relocation assistance provided
The annual base pay for this position ranges from $76,935.20 to $204,973.20. Our positions offer eligibility for various incentives&mdash;an opportunity to receive short-term incentive bonuses, equity-based awards for salaried roles and commissions for sales roles. Benefits offered include qualified retirement programs, paid time off (i.e., vacation, holiday, and leaves), as well as health, dental, and vision coverage in accordance with the terms of the applicable plans.
Date Posted
22-Jun-2026
Closing Date
14-Aug-2026
Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.</div></div><div></div>

Pharmaceutical Sales Specialist, Advanced Specialty Care- Immunology Biologics- Los Angeles, CA

Reliable Forklift Sales

Remote Email Support Specialist Job Overview Reliable Forklift Sales is a leading distributor of machinery and equipment, specialising in the sales, rentals, and service of forklifts and material handling products. Serving a diverse range of industries across North America, we are known for our exceptional customer support and comprehensive equipment offerings. We are currently seeking a diligent and customer-focused Remote Email Support Specialist to join our growing team. This is a full-time, remote position where you will be the primary point of contact for our customers, delivering outstanding support and solutions through email communication. The ideal candidate is an excellent writer with a passion for problem-solving and ensuring a positive customer experience. Key Responsibilities * Respond to customer enquiries via email in a professional, clear, and timely manner. * Provide accurate information regarding products, services, sales, and rentals. * Effectively troubleshoot and resolve customer issues, aiming for a high rate of first-contact resolution. * Maintain detailed and accurate records of all customer interactions within our CRM system. * Escalate complex issues to senior team members or other departments as required, ensuring a seamless handover. * Collaborate with the sales and service teams to provide comprehensive solutions for our customers. * Contribute to the continuous improvement of our support processes and documentation. Qualifications * Proven experience in a customer support role, with a strong emphasis on email-based communication. * Exceptional written communication and interpersonal skills, with a keen eye for detail. * Strong problem-solving abilities and a logical, methodical approach to troubleshooting. * The ability to work independently and manage your time effectively in a remote setting. * Proficiency with helpdesk software and CRM systems is highly desirable. * A patient, empathetic, and professional attitude towards all customer interactions. * An interest in or prior experience with industrial machinery or material handling equipment would be an advantage. What We Offer * Employment Type: Full-Time * Location: Remote (Based in Los Angeles, California, United States) * Salary: A competitive hourly rate of $18 - $27 USD, dependent on experience.

Remote Email Support Specialist

Van-Rentals-R-Us LLC

<div><h2 class="jobSectionHeader">Fleet Data Entry &amp; Back Office Processing Specialist</h2><h3 class="jobSectionHeader">
Job Description</h3>
The Fleet Data Entry &amp; Back Office Processing Specialist is responsible for maintaining accurate fleet, rental, vehicle, billing, and administrative records for a car rental operation. This position focuses on back office support, data accuracy, document processing, fleet status updates, billing support, and internal reporting rather than front-counter customer service.
The ideal candidate is detail-oriented, organized, dependable, and comfortable working with rental agreements, vehicle records, spreadsheets, fleet management systems, and daily administrative workflows.
Review rental documents, inspection forms, customer files, insurance information, payment records, and vehicle condition reports for accuracy and completeness.
Update vehicle inventory records, including rented, available, returned, in maintenance, out of service, repossessed, pending sale, or transferred units.
Process back office paperwork related to rental contracts, fleet movements, vehicle exchanges, damage claims, tolls, citations, impounds, and late returns.
Scan, upload, label, file, and organize rental agreements, invoices, receipts, DMV documents, insurance documents, maintenance records, and vehicle inspection reports.
Assist with billing support, including rental charges, deposits, refunds, late fees, mileage charges, fuel charges, toll charges, damage charges, and payment reconciliation.
Prepare and update spreadsheets, logs, and reports for fleet utilization, open contracts, overdue rentals, vehicle availability, maintenance status, and revenue tracking.
Communicate with rental agents, fleet managers, accounting staff, maintenance vendors, and management to resolve missing, incomplete, or incorrect information.
Verify vehicle documentation, including registration, insurance, title records, smog records, inspection records, and service history.
Track and update vehicle movement between rental locations, repair shops, storage lots, auctions, dealerships, and customer assignments.
Support accounts receivable and collections by organizing customer balances, unpaid invoices, deposit records, and supporting documentation.
Maintain accurate digital and physical files in accordance with company procedures.
Protect confidential customer, financial, and company information at all times.
Perform general back office administrative duties as assigned.<h2 class="jobSectionHeader">
Required Qualifications</h2>
High school diploma or equivalent required.
Previous experience in data entry, fleet administration, car rental operations, back office processing, clerical support, or office administration preferred.
Strong attention to detail and ability to enter information accurately.
Good computer skills, including Microsoft Excel, Word, Outlook, email, scanning, file management, and database entry.
Ability to work with spreadsheets, reports, rental software, fleet systems, and document management systems.
Strong organizational skills and ability to manage multiple administrative tasks.
Ability to review documents and identify missing, incorrect, or inconsistent information.
Good written and verbal communication skills.
Ability to work independently and meet daily processing deadlines.
Dependable, punctual, and able to handle repetitive work with accuracy.
Ability to maintain confidentiality of customer, payment, and company records.</div>

Customer Service and Data Entry Specialist

Knight Management Insurance Services LLC

<div>Los Angeles | Hybrid / In-Office Preferred

Knight Management Insurance Services LLC

Pay Range: $100,000- $120,000 Per Year. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.

KnightBrook Insurance Company is seeking an experienced Actuarial &amp; Regulatory Filing Specialist to support the development, preparation, submission, and maintenance of personal lines insurance filings. This role combines actuarial support with regulatory filing expertise and will work closely with underwriting, product management, compliance, finance, and executive leadership to ensure timely approval and implementation of rate, rule, and form filings.

The ideal candidate will have direct experience preparing and managing California Department of Insurance (CDI) and Texas Department of Insurance (TDI) filings for personal auto and homeowners insurance products and be comfortable owning projects from actuarial analysis through regulatory approval.

What You'll Do as an Actuarial &amp; Regulatory Specialist:

Actuarial Support
<ul>
<li>Prepare actuarial exhibits and supporting documentation for personal lines rate filings.</li>
<li>Analyze rate adequacy, loss trends, premium impacts, and competitive positioning.</li>
<li>Develop and maintain actuarial memoranda supporting rate revisions.</li>
<li>Perform pricing analyses using internal company experience, industry data, catastrophe models, and external benchmarks.</li>
<li>Assist in development of new products, rating plans, territories, and underwriting programs.</li>
<li>Review premium indications and recommend rate changes.</li>
<li>Support implementation and validation of approved rate changes.</li>
</ul>
Regulatory Filing Responsibilities
<ul>
<li>Prepare, submit, and manage insurance filings through SERFF.</li>
<li>Coordinate rate, rule, and form filings for:</li>
<li><ul><li>Personal Auto</li>
<li>Homeowners</li>
<li>Dwelling Fire</li>
<li>Other personal lines products</li>
</ul></li><li>Respond to regulator objections, information requests, and interrogatories.</li>
<li>Track filing status and regulatory approvals.</li>
<li>Coordinate implementation dates with internal stakeholders.</li>
<li>Maintain filing documentation and historical filing repository.</li>
<li>Prepare filing summaries for executive management.</li>
</ul>
Product Development
<ul>
<li>Work with Product Management and Underwriting to develop:</li>
<li><ul><li>New insurance programs</li>
<li>Rating variables</li>
<li>Discounts and surcharges</li>
<li>Territory updates</li>
<li>Underwriting guideline changes</li>
</ul></li><li>Coordinate filing implementation with IT and Operations.</li>
</ul>
Regulatory Compliance
<ul>
<li>Monitor regulatory developments impacting personal lines products.</li>
<li>Assist with market conduct and regulatory examinations.</li>
<li>Ensure products remain compliant with state insurance regulations.</li>
<li>Support audits and internal compliance initiatives.</li>
</ul>
Qualifications

What do we look for in our Actuarial &amp; Regulatory Specialist?
<ul>
<li>3&ndash;7+ years of actuarial, product management, or insurance filing experience.</li>
<li>Experience with:</li>
<li><ul><li>California Department of Insurance (CDI)</li>
<li>Texas Department of Insurance (TDI)</li>
</ul></li><li>Direct experience preparing:</li>
<li><ul><li>Rate filings</li>
<li>Rule filings</li>
<li>Form filings</li>
<li>Supporting actuarial memoranda</li>
</ul></li><li>Experience using SERFF.</li>
<li>Experience with personal lines:</li>
<li><ul><li>Personal Auto</li>
<li>Homeowners</li>
<li>Dwelling Fire</li>
</ul></li><li>Familiarity with insurance statutes and regulations governing rate filings.</li>
<li>Bachelor's degree in one of the following:</li>
<li>Actuarial Science</li>
<li>Mathematics</li>
<li>Statistics</li>
<li>Economics</li>
<li>Finance</li>
<li>Data Analytics</li>
<li>Related quantitative discipline</li>
<li>Progress toward actuarial credentials (CAS or ACAS) is preferred but not required.</li>
</ul>
Desired Qualifications
<ul>
<li>Strong analytical and quantitative skills.</li>
<li>Excellent written communication for regulatory correspondence.</li>
<li>Ability to manage multiple filing projects simultaneously.</li>
<li>Detail-oriented with strong organizational skills.</li>
<li>Ability to communicate effectively with actuaries, underwriters, regulators, executives, and external consultants.</li>
<li>Strong project management capabilities.</li>
</ul>
Key Areas of Responsibility
<ul>
<li>Personal Auto Rate Filings</li>
<li>Homeowners Rate Filings</li>
<li>Rule Filings</li>
<li>Form Filings</li>
<li>SERFF Submission Management</li>
<li>CDI and TDI Regulatory Correspondence</li>
<li>Product Pricing Analysis</li>
<li>Filing Documentation</li>
<li>Regulatory Compliance</li>
<li>Filing Implementation Support</li>
</ul>
Success Measures

The successful candidate will:
<ul>
<li>Deliver timely and accurate actuarial analyses supporting pricing decisions.</li>
<li>Successfully prepare and obtain approval of CDI and TDI filings.</li>
<li>Reduce reliance on outside actuarial consulting firms for routine filing work.</li>
<li>Maintain compliance with all applicable regulatory requirements.</li>
<li>Support profitable growth of KnightBrook's personal lines products through sound actuarial and regulatory practices.</li>
</ul>
Preferred Background

Candidates with prior experience at:
<ul>
<li>Property &amp; Casualty insurance carriers</li>
<li>Insurance consulting firms (e.g., Perr &amp; Knight, Milliman, Oliver Wyman, WTW)</li>
<li>State insurance departments</li>
<li>Personal lines product management or actuarial departments will be highly regarded.</li>
</ul>
This role is designed to bring much of the actuarial filing work currently outsourced in-house, enabling KnightBrook to manage routine CDI and TDI rate, rule, and form filings internally while leveraging external consultants only for specialized or large-scale projects.

Benefits

What do we offer?
<ul><li>Medical, Dental, and Vision benefits.</li>
<li>Supplemental life insurance policies for you and your dependents</li>
<li>Long term disability insurance</li>
<li>Flexible Spending Account (FSA)</li>
<li>Employer paid life insurance</li>
<li>Retirement plans: Employer match, 401(k) and Employee Stock Ownership Plan (ESOP)</li>
<li>Metro-link Reimbursement</li>
<li>Career Path Opportunities</li>
<li>Onsite Gym with group Yoga and Pilates; classes</li>
<li>UKG Wallet (access to your pay before payday)</li>
<li>Tickets at Work- Discounts on parks, museums, movie tickets and much more</li>
<li>AT&amp;T Wireless Discounts</li>
<li>Midway Rent a Car- Rental car Discounts</li>
<li>Dell Member Purchase Program</li></ul> 
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Actuarial & Regulatory Filing Specialist

Explore 48+ Applications specialist in Los Angeles this July. Find roles across top companies and apply now to boost your career.