(ord) time & attendance administrator Jobs in Chicago

(ord) time & attendance administrator

accounting clerk ii

billing specialist

bookkeeper

door attendant

appointment clerk

SHANKAR DISTILLERS

We are seeking a reliable and detail-oriented Remote Data Entry Clerk to join our team. In this work-from-home role, you will be responsible for accurately entering, updating, verifying, and maintaining company data in various databases and computer systems. The ideal candidate is organized, self-motivated, and committed to maintaining a high level of accuracy and confidentiality.<h3>Key Responsibilities</h3><ul><li>Enter, update, and maintain accurate data in company databases and systems.</li><li>Review source documents for completeness and accuracy before data entry.</li><li>Verify, correct, and update existing records as needed.</li><li>Perform routine quality checks to ensure data integrity.</li><li>Organize and maintain electronic files and records.</li><li>Generate reports and retrieve information upon request.</li><li>Maintain confidentiality of sensitive customer and company information.</li><li>Meet daily, weekly, and monthly productivity and accuracy goals.</li><li>Communicate with supervisors regarding data discrepancies or workflow issues.</li><li>Follow company policies, procedures, and data security guidelines.</li></ul><h3>Qualifications</h3><ul><li>High school diploma or equivalent required.</li><li>Previous data entry, administrative, or office experience is preferred but not required.</li><li>Excellent typing skills with a high level of accuracy.</li><li>Proficiency in Microsoft Office (Excel, Word, Outlook) and Google Workspace.</li><li>Strong attention to detail and organizational skills.</li><li>Ability to work independently and manage time effectively.</li><li>Good written and verbal communication skills.</li><li>Reliable high-speed internet connection and a dedicated home workspace.</li></ul><h3>Work Schedule</h3><ul><li>Full-Time or Part-Time</li><li>Flexible scheduling may be available based on business needs.</li></ul><h3>Benefits</h3><ul><li>Competitive hourly pay or salary.</li><li>Fully remote work-from-home opportunity.</li><li>Flexible work schedule.</li><li>Paid training and onboarding.</li><li>Paid time off and company holidays (eligible employees).</li><li>Health, dental, and vision insurance (full-time employees).</li><li>Retirement savings plan.</li><li>Career development and advancement opportunities.</li><li>Employee assistance and wellness programs.</li></ul>

Data Entry (Full-Time / Part-Time)

Chicago ENT

<div>PATIENT CARE COORDINATOR &ndash; CALL CENTER
Our Call Center Patient Care Coordinators are responsible for managing inbound scheduling and patient communication across all departments within our organization (ENT, Sleep, Imaging, Cosmetic, Allergy, Audiology, Oral Appliance, Post-Operative, and any others as they apply). They serve as the primary point of contact for patients seeking appointments, follow-up care, and general assistance, ensuring inquiries are handled promptly, accurately, and professionally.
This role manages a high volume of telephone calls, electronic inquiries, online scheduling requests, referrals, and internal task assignments. Call Center PCC's monitor multiple communication platforms and work closely with providers and clinical teams to ensure patients are scheduled appropriately and receive timely follow-up. Their work is critical to maintaining access to care and delivering a responsive, patient-centered experience.
Travel may be required to any Chicago ENT/Chicago Sleep Center or affiliated location.
This role will report to the Call Center Lead.
PRIMARY RESPONSIBILITIES<ul><li>
Meet established Call Center performance standards, including but not limited to average hold time, call handling efficiency, first-contact resolution, accurate call routing, abandonment rate, and bounce/transfer rates, while maintaining a high level of professionalism and customer service.</li><li>
Schedule and register patients for a wide range of appointments, including ENT, Sleep, Imaging, Cosmetic, Allergy, Audiology, Oral Appliance, and Post-Operative visits.</li><li>
Ensure accurate entry of demographic, insurance, and appointment information into the electronic medical record (EMR).</li><li>
Respond promptly and professionally to patient, provider, and staff inquiries via telephone, voicemail, web, SMS, and EHR messaging.</li><li>
Monitor and complete tasks assigned to the &quot;User, Scheduler&quot; work queue.</li><li>
Review appointments scheduled by automated scheduling partners for accuracy and appropriateness.</li><li>
Review online appointments scheduled through Healow and Zocdoc to ensure they are booked correctly and obtain any missing information.</li><li>
Manage and respond to messages received through:<ul><li>
NotifyMD (after-hours and overflow call service)</li><li>
PerfectServe (provider on-call communication)</li><li>
Healow online scheduling</li><li>
Zocdoc online scheduling</li><li>
Glacial Media website inquiries</li><li>
Department and staff voicemail boxes</li><li>
Specific system names or vendors for managing correspondence are subject to change (add or remove)</li></ul></li><li>
Contact patients to schedule new appointments, coordinate follow-up care, and reschedule existing appointments as needed.</li><li>
Process inbound referrals to register patients referred to the practice.</li><li>
Provide knowledgeable responses to patients and family members regarding appointment types, preparation instructions, insurance requirements, and scheduling options.</li><li>
Escalate clinical questions or urgent concerns to the appropriate department.</li><li>
Other duties as individually assigned.</li></ul>
REQUIRED QUALIFICATIONS<ul><li>
High school diploma or equivalent required</li><li>
Ability to work within an EMR database and navigate through a Windows environment required</li><li>
Must be able to type a minimum of 30 words per minute with 90% or greater accuracy</li></ul>
PREFERRED QUALIFICATIONS
<ul><li>1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionist</li><li>
Bilingual in English and Spanish (speaking, writing, and comprehension)</li><li>
Experience working in a Sleep or ENT Specialist Office</li></ul>
SUPERVISORY RESPONSIBILITY
This position has no supervisory responsibility.
CERTIFICATES, LICENSES, REGISTRATIONS
None.
ENT is an Equal Opportunity Employer. We offer competitive salaries and benefits, including medical/dental, life and disability coverage, generous vision benefits, a 401 (k) plan with a match, vacation time, and weekends and major holidays off.</div>

Patient Care Coordinator Call Center

AbsoluteCare

$100,000 Annual Salary Potential $5,000 Signing Bonus Job Summary This role is a core member of the integrated care team. This role provides short-term, individualized clinical interventions to members who have been identified as seeking therapy and as having a behavioral health condition (e.g., substance use, depression, anxiety, schizophrenia, bipolar) that is negatively impacting their overall health and/or daily functioning. This role is centered in a trauma informed care approach with emphasis on harm reduction and motivational interviewing to elicit behavioral change and adherence with medical recommendations and treatment plans. This role serves as the behavioral health subject matter expert (SME) within an interdisciplinary care team comprised of primary care providers, nurses, medical/social work care managers, psychiatrists, pharmacy, community health workers, and resource specialists. The BHC may make for behavioral health levels of care that are not provided through AbsoluteCare providers, e.g., ACT, IOP, PHP, residential treatment, inpatient services. The BHC comprehensively assesses our members through a biopsychosocial approach and develops a person-centered treatment plan with measurable goals toward improving the physical and behavioral health of our members. The BHC may provide any combination of short-term individual therapy, group therapy, and post-hospital follow up within 7 days of a member&rsquo;s discharge from an inpatient mental health or substance use unit (HEDIS measures). Key performance indicators used to identify success in improving the overall health of our members include meeting treatment plan goals, increased adherence to treatment plan compliance, decreased preventable medical/psychiatric events, (e.g., emergency room utilization, hospital admissions, and hospital readmissions), post hospital discharge follow up measures (HEDIS), and member retention. The BHC promotes the mission, vision, and values of AbsoluteCare in all member and multidisciplinary team interactions. Duties and Responsibilities <ul><li>Provide individual, group, post discharge follow up behavioral health therapy that includes comprehensive biopsychosocial assessments, individualized treatment plans using SMART goals, timely clinical documentation (e.g., SOAP notes), and tracking progress of each goal to completion.</li><li>Directly or in collaboration with other staff members, provide crisis intervention and de-escalation for members presenting in a crisis situation (via telephone or in person), including suicidality, disruptive and/or threatening behaviors, and disposition as clinically appropriate.</li><li>Serve as the clinical behavioral health SME within the interdisciplinary care team (ICT) by providing recommendations, referrals, and follow up for behavioral health aspects of member care.</li><li>Provide and advocate for clinical care using evidence-based approaches including trauma informed care, harm-reduction, motivational interviewing, cognitive-behavioral therapies, etc.; may include providing short-term solutions-based therapy or emotional management (e.g., anger management)</li><li>Serve as a BH SME by demonstrating the use of trauma informed care and motivational interviewing in member interactions and staff trainings.</li><li>Maintain close communication with PCP and psychiatrist for all members seen for therapy</li><li>Complete documentation of patient care services in electronic health records within 1 business day of interaction.</li><li>Develop and/or support individual treatment plans for members with chronic mental illness including Schizophrenia, Bipolar, Depression, Anxiety.</li><li>Recognize opportunities and promote the use of long acting injectables, as appropriate, to support adherence to treatment plan goals.</li><li>Responsible for scheduling appointments and promoting attendance which may include appointment reminder calls, identifying and resolving barriers to attendance (e.g., transportation), and follow up calls after missed appointments.</li><li>In collaboration with clinical leadership, develop and maintain group therapy curriculum appropriate to the member population to include both educational and process components, e.g., grief, anger, anxiety, aftercare, overall health/wellness, tobacco cessation, etc.</li></ul>Minimum Qualifications <ul><li>Clinically licensed in the state of practice with 3+ years of experience in a behavioral health related field including social work, mental health, and/or addiction.</li><li>Licenses must allow for clinical practice and may include: LCSW, LCPC, LMFT.</li><li>2+ years of experience in a community mental health center, FQHC, inpatient psychiatric facility or other setting that serves clientele with complex behavioral health needs.</li><li>Experience with complex government-sponsored populations preferred, e.g., Medicaid, Medicare beneficiaries.</li><li>Experience with member engagement, transitions of care, interdisciplinary clinical care, and/or case management preferred.</li><li>Telehealth experience preferred.</li><li>Excellent clinical judgment and ability to independently manage a caseload</li><li>Advanced computer skills with proficiency in Outlook, Word, Power Point, Excel.</li><li>Excellent written and oral communication skills, including the ability to modify communication to the member&rsquo;s needs/comprehension level.</li><li>Experience working in multiple electronic health records.</li><li>Excellent organizational and time management skills to triage and prioritize patient needs.</li><li>Proven ability to work within a fast-paced, dynamic environment.</li><li>Active CPR certification</li></ul>Working conditions This job operates in a professional office environment. This role routinely uses general office equipment. Remote work may be allowed based on the business need and discretion of the department and company health protocols. Physical requirements <ul><li>Ability to communicate clearly and exchange accurate information constantly.</li><li>Ability to remain stationary for long periods of time.</li><li>Constantly operates computer, keyboard, copy and fax machine, phone, and other general office equipment.</li><li>Ability to occasionally move objects up to 20 lbs.</li></ul>Direct reports None. All Employees are expected to maintain the security and privacy of all information that is owned by AbsoluteCare or maintained on behalf of the company&rsquo;s patients, employees, and business partners. Nothing in this job description restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time. This description reflects management&rsquo;s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time. Highlights: Up to $100,000 Potential Annual Salary $5,000 Signing Bonus Company Description: Why Work at AbsoluteCare? At AbsoluteCare, we serve the most vulnerable individuals in America. These are our neighbors, people who are at higher risk for disease or who have multiple, complex, chronic illnesses. Often, they deal with an unequal healthcare system and wind up seeking basic care from emergency rooms. We take these patients out of those spaces and turn them into members: people who are entitled to some of the best, most focused care this country has to offer. We call this &ldquo;care beyond medicine.&rdquo; We have turned the doctor&rsquo;s office into a comprehensive care center. Here, we surround our members with a core care team of doctors, nurses, social workers, and medical assistants who have the time and skills to get to know our members&rsquo; needs. We make the most important services available to our members under one roof. This includes a pharmacy, X-rays, a blood lab, nutrition services, urgent care, and much more. We don&rsquo;t stop at our four walls. We engage members in the communities where we all live to find the people who need us most. Through these community care teams, we remove the barriers to healthcare that so many people face daily. And it works. Our unique care is guided by our core values of accountability, caring, trust, and teamwork. We call it ACT2. AbsoluteCare, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, age, disability, genetics, protected Veteran status, or any other characteristic protected by law or policy. Job Type: Full-time Pay: $90,000.00 per year Benefits: <ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Licensed Behavioral Therapist (Consultant)- LCSW/LCPC

Explore 3+ Appointment clerk in Chicago this July. Find roles across top companies and apply now to boost your career.

3 appointment clerk jobs In Chicago

Data Entry (Full-Time / Part-Time)

Patient Care Coordinator Call Center

Licensed Behavioral Therapist (Consultant)- LCSW/LCPC