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assistant manager of operations

Zen Holidays

We're looking for a highly motivated and dedicated individual to join our team. As we continue to expand, we are seeking an Assistant Operations to support our operations team and assist in delivering outstanding travel experiences to our clients.Job Overview: The Assistant Operations will initially focus on supporting the operations team with daily activities, ensuring smooth logistics and coordination of tours.Key Responsibilities:<ul><li>Assist the Operations Manager with planning and coordinating tours.</li><li>Help manage logistics, including transportation, accommodations, and customer requirements.</li><li>Provide administrative support to the operations team.</li><li>Maintain records and assist in documentation related to tours and clients.</li><li>Liaise with vendors, hotels, and other service providers as required.</li><li>Contribute to the smooth running of the office by assisting with day-to-day operations.</li></ul>Requirements:<ul><li>Minimum of a bachelor&rsquo;s degree (preferably in business administration, hospitality, tourism, or a related field).</li><li>Strong organizational and multitasking skills.</li><li>Ability to work well under pressure and meet deadlines.</li><li>Excellent communication skills in both English and Urdu.</li><li>Detail oriented, reliable, and proactive.</li><li>Prior experience in operations or administrative roles is a plus, but not mandatory.</li></ul>Job Type: Full-timePay: Rs100,000.00 per monthWillingness to travel:<ul><li>25% (Preferred)</li></ul>Work Location: In person

Assistant Operations Manager

Human Capital HR Solutions

Human Capital HR Solutions is Hiring for One of Its Prestigious ClientsPosition: Assistant Manager &ndash; Data CenterLocation: IslamabadIndustry: Information Technology &amp; TelecommunicationsHuman Capital HR Solutions is hiring on behalf of one of its prestigious clients for the position of Assistant Manager &ndash; Data Center. We are seeking an experienced and technically skilled professional to oversee critical data center infrastructure, ensure operational excellence, and maintain high availability of data center facilities. The ideal candidate will possess strong expertise in infrastructure management, preventive maintenance, vendor coordination, and compliance with international data center standards.Key ResponsibilitiesManage and maintain critical data center infrastructure, including power systems, cooling systems, UPS, generators, HVAC, and fire safety systems.Ensure maximum uptime and availability of all data center facilities.Plan, execute, and monitor preventive and corrective maintenance activities.Lead incident management activities and perform Root Cause Analysis (RCA) for operational issues.Coordinate with vendors and ensure compliance with service contracts and SLAs.Develop, implement, and maintain Standard Operating Procedures (SOPs) for data center operations.Support infrastructure upgrades, expansion projects, and capacity planning initiatives.Ensure compliance with industry standards, including TIA-942, Uptime Institute, and ISO guidelines.Monitor operational performance and recommend continuous improvement initiatives.Lead and mentor the data center operations team while ensuring adherence to operational best practices.Collaborate with internal stakeholders and communicate effectively with local and international clients.RequirementsBachelor's degree in Electrical Engineering, Electronics Engineering, Telecommunication Engineering, Power Engineering, or a related discipline.CDCP (Certified Data Centre Professional) certification is preferred.Minimum 7&ndash;8 years of experience in managing critical data center operations.Strong technical knowledge of UPS systems, generators, HVAC systems, and power infrastructure.Sound understanding of data center standards, including TIA-942, Uptime Institute, and ISO.Experience in incident management, Root Cause Analysis (RCA), and infrastructure lifecycle management.Proven expertise in vendor management and service contract administration.Basic knowledge of networking and Layer-1 (L1) support.Excellent leadership, communication, analytical, and problem-solving skills.Ability to interact professionally with both domestic and international clients.Why Join?Competitive market-based salary and benefits.Opportunity to work in a mission-critical enterprise environment.Professional growth and exposure to advanced data center technologies.Collaborative and performance-driven work culture.Interested candidates are encouraged to send their updated resume to: careers1.hc@gmail.comPlease mention &quot;Assistant Manager &ndash; Data Center&quot; in the subject line of your email.Work Location: In person

Assistant Manager – Data Center

Mobilink Bank

<div>
 
 
 Department:
 
 Digital Banking
 
 
 
 Bank Grade:
 
 OG-I
 
 
 
 
 
 Reports To:
 
 Head of Digital Banking
 
 
 
 Location:
 
 Head Office
 
 
 
 
 
 
 
 
 
 What is Assistant Product Manager &ndash; Digital Banking - Mobilink Bank?
 
 
 
 
 
 
 The Assistant Product Manager &ndash; Digital Banking is responsible for designing, enhancing, and managing digital banking products across mobile app, internet banking, and internal digital channels. The role focuses on translating business and customer needs into well-defined digital features, working closely with business, technology, operations, risk and compliance teams to deliver secure, scalable, and customer-friendly solutions.
 
 
 
 
 
 
 What Assistant Product Manager &ndash; Digital Banking Does?
 
 
 
 
 
 
 
 1. Product Ownership &amp; Roadmap
 
 
 <ul>
 <li>
 Own assigned digital banking products and features end-to-end.
 </li>
 <li>
 Contribute to the digital banking roadmap in line with the bank&rsquo;s transformation strategy.
 </li>
 <li>
 Identify opportunities to digitize manual processes and improve customer journeys.
 </li>
 <li>
 Define product objectives, success metrics, and release plans.
 </li>
 </ul>
 
 
 
 
 
 2. Requirements &amp; Product Design
 
 
 <ul>
 <li>
 Gather requirements from business, operations, risk, and compliance teams.
 </li>
 <li>
 Convert requirements into clear PRDs, user stories, and functional flows.
 </li>
 <li>
 Define end-to-end digital journeys and edge cases.
 </li>
 <li>
 Work with UX/UI designers to create intuitive customer experiences.
 </li>
 </ul>
 
 
 
 
 
 3. Delivery &amp; Execution
 
 
 <ul>
 <li>
 Work closely with engineering teams to ensure accurate and timely delivery.
 </li>
 <li>
 Maintain and prioritize product backlogs.
 </li>
 <li>
 Participate in agile ceremonies (grooming, sprint planning, reviews).
 </li>
 <li>
 Provide clarifications to technology teams during development.
 </li>
 <li>
 Perform and support UAT, pilots, and production releases.
 </li>
 </ul>
 
 
 
 
 
 4. Stakeholder Coordination
 
 
 <ul>
 <li>
 Act as a bridge between business, technology, operations, risk, and compliance.
 </li>
 <li>
 Ensure alignment on scope, timelines, and responsibilities.
 </li>
 <li>
 Present product updates, demos, and progress to internal stakeholders.
 </li>
 </ul>
 
 
 
 
 
 5. Compliance, Risk &amp; Governance
 
 
 <ul>
 <li>
 Ensure all digital features comply with SBP regulations, internal policies, AML, and data security requirements.
 </li>
 <li>
 Coordinate approvals with Risk, Compliance, Legal, and Information Security.
 </li>
 <li>
 Maintain proper documentation for audits and reviews.
 </li>
 </ul>
 
 
 
 
 
 6. Performance Monitoring &amp; Improvement
 
 
 <ul>
 <li>
 Track digital KPIs such as adoption, usage, drop-offs, and turnaround time.
 </li>
 <li>
 Analyse customer feedback, complaints, and system issues.
 </li>
 <li>
 Identify and implement continuous improvements to enhance customer experience and operational efficiency.
 </li>
 </ul>
 
 
 
 
 
 7. Operational Readiness
 
 
 <ul>
 <li>
 Support creation of SOPs for digital processes.
 </li>
 <li>
 Coordinate training for call centre, branch, and support teams on new features.
 </li>
 <li>
 Ensure smooth handover to operations post-launch.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What are we looking for and what does it take to be Assistant Product Manager &ndash; Digital Banking - Mobilink Bank?
 
 
 
 
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Finance, Computer Science, or a related field.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 4&ndash;6 years of experience in product management, digital banking, fintech, or technology-enabled roles.
 </li>
 <li>
 Exposure to mobile apps, internet banking, APIs, or core banking systems is preferred.
 </li>
 <li>
 Experience working in a regulated environment is a plus.
 </li>
 </ul>
 
 
 
 
 
 Key Skills
 
 
 <ul>
 <li>
 Ability to clearly document requirements and processes.
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Understanding of digital banking journeys and customer behavior.
 </li>
 <li>
 Strong communication and stakeholder management skills.
 </li>
 <li>
 Comfortable working with cross-functional teams.
 </li>
 </ul>
 
 
 
 
 
 About MMBL:
 
 
 
 Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B &amp; B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
 
 
 
 
 
 
 Why Join MMBL?
 
 
 
 This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.
 
</div>

Assistant Product Manager – Digital Banking

Faj IT Solutions

About UsFAJ Group of companies is a dynamic and rapidly growing e-commerce business, technical services, and IT solutions based in Dubai- UAE, and Islamabad -Pakistan.We specialize in delivering high-quality products, IT solutions, and technical support to our customers, and our commitment to excellence has positioned us as a leader in the industry. With our main office located in Dubai, UAE, we are expanding our team and are currently seeking highly skilled and experienced team to join us.For more details,Company Name: FAJ IT SolutionsLocation: 3rd Floor, HB Tower, Gulberg Greens Executive Block, IslamabadSend your CV via WhatsApp at +92 341 1410485Job Description:We require an Operations Assistant Sales / Purchase Department job in Islamabad Capital Territory, PakistanBachelor&rsquo;s degree in any field, from a recognized university.Preferred Age of 28-35Experience:Minimum 3 years of relevant experience, preferably working in an international or corporate organization.Strong planning and organizing skills to handle operational assistance tasks under the given timelines.Proficiency in computers, especially Word, Excel, CRM and Outlook.Effective writing and communication skills in English.Responsibility :Attends inbound and makes outbound calls, WhatsApp chat / Online chat etc.. respondsRegisters and follows up customers&rsquo; inquiries or complaint/sPrepares quotations/estimates, invoices to customersPrepares weekly reports on power retailersHandles our products / spare parts inquiries and customers' registration via chat or emails.Ensures all field teams address customers&rsquo; complaint/s and requestsDevelops customer feedback system to ensure customer satisfactionSends daily and monthly reports to the managerPerforms other related clerical, admin and sales jobsAddresses customers&rsquo; queriesPrepares Statement of Accounts of various parties and follows upCoordinate with teamsSends daily and monthly reports to the managerHandles prospective clients and provides counselingPerforms other related clerical, admin and sales jobsHandles clients in a professional mannerDeals with customer issuesProcesses customer ordersKeeps up to date with product developmentsCalls clienteleDevise new sales or marketing strategiesWorks with other departmentsSchedules appointments, calls and meetingsThe Operations Assistant will report to designated PRM staff and provide logistic support and other tasks as assigned. The Assistant shall work in collaboration with other designated operational assistants to provide smooth operational services. The detailed tasks to be performed by the Operation Assistant include, but are not limited to, the following:Regularly update the contact details of personnel in PRM in consultation with all units in PRM.Prepare expense sheets for contractual drivers.Provide admin support to designated Staff at PRM. Arrange logistics of designated staff on in-land and abroad missions.Pay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

CSR - Customer Service Representative

The Hassol

About the Role: We are looking for a proactive and customer-focused Assistant Manager Sales to support our sales operations and drive business growth in the Industrial Air Compressor sector. The ideal candidate will assist in developing new business opportunities, maintaining strong customer relationships, preparing technical quotations, and achieving sales targets. Candidates with experience in Industrial Equipment, Air Compressors, Pneumatic Systems, HVAC, Pumps, Generators, or Engineering Products are highly encouraged to apply.Key Responsibilities:<ul><li>Support the Sales Manager in achieving monthly and annual sales targets.</li><li>Identify and develop new business opportunities in industrial and manufacturing sectors.</li><li>Build and maintain strong relationships with existing and potential customers.</li><li>Conduct client meetings, site visits, and product presentations.</li><li>Understand customer requirements and recommend suitable air compressor solutions.</li><li>Prepare quotations, technical proposals, and follow up with customers until order closure.</li><li>Coordinate with technical, service, and operations teams to ensure timely project execution.</li><li>Monitor market trends, competitor activities, and customer feedback.</li><li>Maintain an updated sales pipeline and prepare weekly/monthly sales reports.</li><li>Ensure excellent customer service and after-sales support.</li></ul>Requirements:<ul><li>Education: Bachelor's Degree in Business Administration (BBA) or Bachelor's Degree in Mechanical, Electrical, Mechatronics Engineering, or related Engineering discipline.</li><li>Experience: Minimum 3&ndash;5 years of experience in industrial sales or business development.</li><li>Experience in Air Compressors, Industrial Machinery, Pneumatic Systems, Pumps, HVAC, Generators, or Engineering Equipment will be preferred.</li><li>Strong communication, negotiation, and presentation skills.</li><li>Good understanding of industrial products and customer relationship management.</li><li>Proficiency in Microsoft Office (Excel, Word, PowerPoint).</li><li>Valid driving license and willingness to travel for client meetings.</li></ul>Job-type: Full time Salary Range: 50,000-70,000Pay: Rs70,000.00 - Rs90,000.00 per monthWork Location: In person

Assistant Manager Sales – Engineering sector

Fly Jinnah

<div>
 
 Job Purpose
 
 
 
 Consults with the line manager on any non-routine action prior to executing; all duties shall be performed thru proper channel and in compliance with adopted PCAA policies and procedures.
 
 
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Perform all duties assigned by the Accountable manager for AOC.
 </li>
 <li>
 Assist in medical examination for Air Crew and Flight Operations Officers at the time of induction and revalidation.
 </li>
 <li>
 Assist daily sick report consultation for cockpit and cabin crew, responsible for maintaining record.
 </li>
 <li>
 Conduct pre and post flight daily alcohol breathalyzer check and random psychoactive drug testing of cabin and cockpit crew and generate Breathalyzer Test report of all flight and maintain record.
 </li>
 <li>
 Arrange appointments/meetings with various Hospitals, Consultants and Aeromedical PCAA.
 </li>
 <li>
 Keeping liaison with CAA for annual and six-monthly Cockpit crew medical examination ensuring proper documents are dispatched for Single Medical or CAMB as per case.
 </li>
 <li>
 To replenish medicinal items in medical kits on aircraft and First Aid kits present in Fly Jinnah office.
 </li>
 <li>
 To provide First Aid Cover during SEP training.
 </li>
 <li>
 The clinical coordinator duties are in addition to the general duties of a clinical assistant.
 
 
 </li>
 </ul>
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 Degree or Honours (12+4 or equivalent) BS Nursing/Medical Technology.
 </li>
 <li>
 Experience of aviation aero medical will be preferred.
 </li>
 <li>
 Capable of using technology systems &amp; tools.
 </li>
 </ul>
</div>

Coordinator - Aero Medical - Islamabad

Think Higher Consultants

The Assistant Manager Human Resources is responsible for supporting and managing day-to-day HR operations, including recruitment, employee relations, attendance, performance management, training, payroll coordination, policy implementation, and compliance with company procedures. The role ensures efficient HR practices while contributing to employee engagement and organizational growth.Key Responsibilities<ul><li>Manage end-to-end recruitment, including job postings, screening, interviews, and onboarding.</li><li>Maintain employee records, HR documentation, and personnel files.</li><li>Monitor attendance, leave, and probation confirmations.</li><li>Coordinate payroll inputs, salary revisions, and employee benefits with the Finance Department.</li><li>Support performance appraisal, KPI monitoring, and employee development initiatives.</li><li>Handle employee relations, disciplinary matters, and grievance resolution professionally.</li><li>Ensure compliance with company policies, SOPs, and applicable labor laws.</li><li>Organize employee engagement activities, training sessions, and HR-related events.</li><li>Prepare HR reports, letters, contracts, and other official documentation.</li><li>Perform any other HR and administrative duties assigned by management.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor's degree in Human Resource Management, Business Administration, or a related field (Master's preferred).</li><li>3&ndash;5 years of relevant HR experience.</li><li>Strong knowledge of recruitment, HR operations, labor laws, and performance management.</li><li>Excellent communication, organizational, and interpersonal skills.</li><li>Proficient in Microsoft Office and HR information systems (HRIS).</li></ul>Pay: Rs65,000.00 - Rs85,000.00 per monthWork Location: In person

HR Specialist

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