associate director of experiential learning and academic success (student programming specialist)

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associate director of experiential learning and academic success student programming specialist

Faculty

<div><h2 class="jobSectionHeader"><b>Job Description</b></h2><p>
The University of Indianapolis is seeking adjunct faculty members in school psychology for the 2026 academic year. The adjunct instructor positions will be part-time, non-tenure track positions. We are seeking instructors in a specialist level program in school psychology.<br>
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Candidates for the <b>graduate level teaching positions</b> must possess a PhD or PsyD in School Psychology or a related field or a specialist (EdS) degree in school psychology with experience working as a licensed school psychologist.</p><h2 class="jobSectionHeader"><b>
Company Description</b></h2><p>
Thank you for your interest in the University of Indianapolis! The University is a private, liberal arts university located on 65 acres just minutes from downtown Indianapolis. With more than 700 faculty and staff, it is a place where you can become part of a close-knit campus community that emphasizes the importance of community partnerships in the future growth of the University.
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UIndy&rsquo;s mission is to prepare its graduates for effective, responsible, and articulate membership in the complex societies in which they live and serve and for excellence and leadership in their personal and professional lives. The motto of &quot;Education for Service&quot; provides the foundation for our work to better our communities, both near and far.
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As University employees, we know the work we do is important to our students and our communities. To accomplish our mission, we welcome talented, civic-minded, and diverse individuals from all career levels to help maintain our high standards of excellence and quality. If you want to join our dynamic environment and experience hard work, creativity, and teamwork, we welcome your application!<br>
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<i>The University of Indianapolis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, national origin, disability, citizenship status, military status, marital status, sexual orientation, gender identity, or gender expression. The University of Indianapolis does not discriminate on the basis of sex in its educational programs and activities, including employment and admission as required by Title IX.
</i></p><h2 class="jobSectionHeader"><b>Benefits</b></h2><ul><li>
Free Parking</li><li>
Onsite Health &amp; Wellness Center</li></ul></div>

Adjunct Faculty, School Psychology

Eli Lilly

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.
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The Senior Director, Executive Activation & Content is a senior-level communications leader who serves as the primary writing and advisory partner to a defined portfolio of Lilly’s most senior executives — and as a core architect of the standards, frameworks, and infrastructure that define how executive communications works across the enterprise.
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This role requires someone who brings equal parts strategic judgment, writing craft, and organizational leadership to the work. Executive deployment decisions start with the Lilly narrative, and this role is central to ensuring the right voice reaches the right audience at the right moment — so that senior leadership communications reflect the goals and business objectives of Lilly.
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Reporting to the Associate Vice President, Executive Communications, the Senior Director, Executive Activation & Content will develop and steward the authentic voice of each executive in their portfolio, producing high-quality content across the full spectrum of formats — from speeches and remarks to thought leadership, LinkedIn, briefing documents, and video scripts. In a lean, high-impact team, this role carries significant writing scope, serving as the senior content resource for the function alongside the AVP. The Senior Director is the editorial standard-bearer for the function, ensuring every piece of executive content reflects the right voice, tone, and narrative alignment — whether produced internally or by agency partners.
<br><br>
The Executive Communications function serves as the enterprise center of excellence for senior leadership communications — setting standards, ensuring narrative coherence, and enabling communicators across the organization. Designed as a multiplier, the function equips communicators who support executives across the leadership team with the tools, standards, and frameworks to do that work consistently. The Senior Director, Executive Activation & Content is a founding contributor to this CoE infrastructure: developing voice guides, playbooks, and shared frameworks that help ensure what each leader says and where they show up reinforces Lilly’s broader narrative and the priorities of the Executive Committee. This is not a role for someone who wants to implement within a defined system — it is a role for someone who wants to help build the system while delivering at the highest level within it.
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The ideal candidate is a seasoned communications professional who has operated as a trusted advisor to senior leaders, brings a strong and versatile writing portfolio, and has the judgment and instincts to help set the standard for executive communications across a global enterprise. This person is comfortable at the intersection of strategy and execution, thrives in high-stakes environments, and is energized by the opportunity to shape how Lilly’s most senior leaders communicate with the world.
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The position is located in Indianapolis, reporting to the Associate Vice President, Executive Communications.
<br><br>
Key Objectives / Deliverables
<br><ul>
<li>Serves as the primary communications partner and senior writer for a defined portfolio of Executive Committee members — developing and stewarding their authentic voice across all formats and channels, ensuring each leader’s voice, where they show up, and how they are positioned serves Lilly as a whole.</li>
<li>Produces high-quality executive content across all formats — including speeches, remarks, thought leadership, LinkedIn posts, video scripts, briefing documents, and talking points — serving as the senior content resource for the function alongside the AVP.</li>
<li>Leads development of long-form thought leadership content, event remarks, and appearance preparation for portfolio executives — ensuring each piece is grounded in the executive’s voice and connected to Lilly’s enterprise narrative.</li>
<li>Leads a proactive content calendar in partnership with the AVP — anticipating upcoming moments, planning content in advance, and ensuring the function is never reactive when proactive is possible.</li>
<li>Builds and maintains executive briefing documents, media preparation materials, and talking points in advance of high-stakes moments — equipping leaders to communicate with confidence and consistency.</li>
<li>Collaborates with the AVP on executive positioning strategy and storyline-to-executive mapping — starting with what executives need to achieve on behalf of Lilly, then driving the deployment plan in partnership with Workforce Engagement, SI&O, and others to ensure the right voice reaches the right audience at the right moment.</li>
<li>Ensures all executive content ladders to Lilly’s enterprise narrative and core storylines — maintaining coherence across voices, formats, and audiences, whether content is produced internally or by agency partners.</li>
<li>Serves as the function’s primary point of coordination for agency writing relationships — briefing partners, reviewing output against voice and narrative standards, and ensuring quality and consistency across all externally produced executive content.</li>
<li>Leads CoE infrastructure development — including voice guides, editorial standards, playbook development, and shared frameworks that equip communicators across the leadership team to support their executives consistently and with quality; works in close partnership with the Senior Associate, Executive Engagement on the governance rhythms and operational infrastructure that bring this work to life.</li>
<li>Leverages AI-assisted content workflows to accelerate drafting, news synthesis, briefing preparation, and content adaptation — maintaining quality while increasing output capacity across the team.</li>
<li>Partners with Strategy, Innovation & Operations on channel strategy, social content distribution, and amplification of executive content — providing content that is ready for distribution across owned channels.</li>
<li>Tracks and monitors the external landscape for portfolio executives — identifying relevant news, industry developments, and audience moments that develop opportunities for proactive executive communications.</li>
</ul>
Basic Qualifications
<br><ul>
<li>Bachelor’s degree in communications, journalism, English, marketing, or a related field.</li>
<li>8+ years of experience in executive communications, corporate communications, or a closely related field, with demonstrated experience supporting C-suite or senior leadership communications.</li>
<li>Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1.</li>
</ul>
Additional Skills / Preference
<br><ul>
<li>Outstanding writing ability across multiple formats — speeches, remarks, long-form thought leadership, briefing documents, LinkedIn, video scripts, and talking points — with a demonstrated ability to capture and sustain executive voice across multiple leaders simultaneously.</li>
<li>Strong strategic judgment — ability to advise senior executives on communications approach, audience strategy, and message prioritization in complex, high-stakes environments.</li>
<li>Experience serving as a senior editorial resource for a communications function — setting and maintaining content quality standards, briefing and leading agency relationships, and ensuring voice fidelity across internally and externally produced content.</li>
<li>Deep familiarity with the external communications landscape — earned media, executive social presence, conference and speaking opportunities, and thought leadership platforms.</li>
<li>Experience developing CoE infrastructure — voice guides, playbooks, editorial standards, or shared frameworks — that enable communicators beyond a direct team.</li>
<li>Ability to synthesize complex scientific, business, or policy content into clear, compelling, and human communications that resonate with diverse external audiences.</li>
<li>Experience with AI-assisted content workflows and tools — or demonstrated aptitude and enthusiasm for adopting AI as a core productivity and quality-enhancement tool.</li>
<li>Pharmaceutical, healthcare, or regulated industry experience preferred; not required.</li>
<li>Ability to operate effectively in a small, high-performing team where autonomy, initiative, and cross-functional collaboration are equally important — and where the scope of the role will evolve as the function grows.</li>
</ul>
Additional Information
<br><ul>
<li>Some domestic travel expected as conditions and business requirements emerge.</li>
<li>Located in Indianapolis.</li>
</ul>
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
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Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
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Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia (AMECA), Black Employees at Lilly (BE@Lilly), Chinese Culture Network (CCN), EnAble, Evolve, Lilly Indian Network (LIN), Organization of Latinx at Lilly (OLA), Pride (LGBTQ+ Allies), Veterans Leadership Network (VLN) and Women’s Initiative for Leading at Lilly (WILL).
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Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is
<br>$154,500 - $226,600
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Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
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#WeAreLilly

Senior Director, Executive Activation & Content

Hueman People Solutions

<div><p><b>Temporary Recruiting Specialist</b></p>
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This is a remote position</b></p>
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Are you an outgoing, people oriented, lively person who loves to help and speaks fluent Spanish? Great! We are hiring for teammates just like you for our next Recruiting Specialist.</p>
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Hueman allows the opportunity for everyone to grow into a role, so we are eager to see what you can bring to our team! With an inclusive and diverse work environment, we promote a space for our people to succeed, and we want you to build your own success story. Learn more about the role below and apply to join the Hueman team today!</p>
<p><b>
Please note, this is a temporary position.</b></p>
<p><b>
Compensation and Benefits:</b></p>
<ul><li> Hourly pay of $17-$20</li></ul>
<ul><li> Leadership development and career advancement opportunities</li></ul>
<ul><li> Community service events</li></ul>
<ul><li> Wellness and mental health support</li></ul>
<ul><li> A fun work environment that emphasizes togetherness, diversity, and collaboration</li></ul>
<p><b>
Schedule:</b></p>
<ul><li> Full-time with a standard 40-hour per week schedule Monday &ndash; Friday covering typical business hours</li></ul>
<p><b>
Duties/Responsibilities for the Recruiting Specialist:</b></p>
<ul><li> 100% on the phone</li></ul>
<ul><li> Outbound phone calls to candidates who apply for open jobs (headsets, dual monitor and laptops provided)</li></ul>
<ul><li> Conduct pre-screening with candidates to cover basic questions (template provided)</li></ul>
<ul><li> Making job offers, sending background checks</li></ul>
<ul><li> Scheduling new hires for new hire orientation</li></ul>
<p><b>
Required Skills/Abilities:
</b></p><ul><li> Enjoy talking with people</li></ul>
<ul><li> Bi-lingual (Spanish / English) highly preferred</li></ul>
<ul><li> Experience with MS Excel</li></ul>
<ul><li> Experience with MS Outlook and MS Teams &ndash; 0365</li></ul>
<ul><li> Able to work effectively and efficiently in a changing environment</li></ul>
<ul><li> Strong organizational &amp; communication skills</li></ul>
<ul><li> Familiarity with online job-hunting websites</li></ul>
<ul><li> Passion for People</li></ul>
<p><b>
Physical Requirements:</b></p>
<ul><li> Prolonged periods of sitting at a desk and working on a computer</li></ul>
<ul><li> Ability to provide a stable internet connection and quiet, professional work environment when working from home</li></ul>
<p>
Applicants requiring a reasonable accommodation to participate in the hiring process may contact recruitment@hueman.com.</p>
<p><b>
Equal Opportunity Employer</b></p>
<p>
Hueman is an Equal Opportunity Employer. We are committed to increasing workforce diversity, fostering inclusive environments, and sustaining those efforts through equitable practices not only across our own businesses but across our partners' as well. Hueman provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law. This mission is guided by our core values of excellence, trust, change, service, and teamwork.</p></div>

Temporary Recruiting Specialist

Sani-Bright

<p><b>Join the Sani-Bright Team as a Customer Service Specialist/Dispatcher!</b></p><p>https://careers.hirebus.com/jobs/bd487c4a-bc38-481d-9e71-1fb414e45039</p><p>Are you ready to ignite your career with a dynamic role that puts your exceptional organizational, client service, and computer skills to the test? Look no further! We're on the hunt for a top-notch Customer Service Specialist to join our team and take your talents to the next level.</p><p><b>Position Highlights:</b></p><p>As our Customer Service Specialist, you'll be the driving force behind the exceptional customer service at Sani-Bright Carpet Cleaning.</p><p><b>What You&rsquo;ll Be Doing:</b></p><ul><li>Effectively manage incoming calls, texts, and emails</li><li>Identify and assess customers&rsquo; needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/team sales targets and call handling quotas</li><li>Schedule &amp; communicate with technicians to meet customer requirements</li><li>Assign jobs based on priority to the available workforce</li><li>Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution</li><li>Serve and assist walk-in customers at our area rug check-in counter</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li><li>Go the extra mile to engage customers</li></ul><p><b>What We Offer:</b></p><ul><li>A vibrant and energetic work environment.</li><li>Expert, on-going customer service training &amp; coaching support to keep you at the top of your game.</li><li>The chance to be the go-to expert for high-end customer service.</li><li>Opportunities for personal and professional growth.</li><li>Competitive compensation, bonuses, and benefits.</li><li>The satisfaction of knowing you're a key player in our team&rsquo;s success.</li></ul><p><b>Requirements to Shine:</b></p><ul><li>A magnetic phone presence and a customer-service superpower.</li><li>Preferably, 2 years previous experience working as a CSR or Dispatcher.</li><li>Juggling multiple tasks with grace is your forte.</li><li>Ability to work 1 Saturday each month.</li><li>You have the charisma to present and sell our outstanding services.</li><li>Typing at the speed of light&mdash;50 words per minute or more.</li><li>Additional computer experience preferred (familiar with modern Microsoft (excel, outlook, word, etc) and Customer Record systems (for example: Quickbooks, ServiceTitan, etc.) on Windows PC)</li><li>Self-motivated and ready to rock.</li><li>Eligible to work in the United States.</li><li>A clean record (pass a background check and drug screen).</li><li>Dress to impress in smart casual attire.</li></ul><p>If you're up for this thrilling challenge and ready to make a real impact, don't miss your chance to be our next Customer Service Specialist! Apply today and embark on a journey that will redefine your career path. Join Sani-Bright and become a vital part of our customer-centric service business!</p><p><b>Apply here</b>: https://careers.hirebus.com/jobs/bd487c4a-bc38-481d-9e71-1fb414e45039</p><p>Job Type: Full-time</p><p>Pay: $43,000.00 - $50,000.00 per year</p><p>Benefits:</p><ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Customer Service Representative / Dispatcher - Join The Best In Indy!!!

Firebirds Wood Fired Grill

<div><div>At Firebirds, we create extraordinary guest experiences through genuine hospitality and attention to detail&mdash;whether guests are dining in or taking their experience to go. As a To-Go Specialist, you&rsquo;ll play a key Front of House role, ensuring every off-premise order is prepared with the same care, accuracy, and hospitality as in-restaurant dining.</div><div></div><div><b><br>
What you can expect from us:</b></div><div>
Our team members are the most important stakeholder here at Firebirds Wood Fired Grill and such an important part of our brand. We ensure that our front of house team members receive extensive training and development, are continuously set up for success, and feel welcomed in our Firebirds family! Never worked in a restaurant before but have a passion for learning more? It will be our pleasure to start you in a role where you can train and develop skillsets to become a hospitality expert!</div><div><b><br>
What You&rsquo;ll Do</b></div><ul><li>
Deliver warm, attentive hospitality with every guest interaction.</li><li>
Greet guests promptly and provide a seamless pickup experience.</li><li>
Listen carefully and communicate clearly to ensure order accuracy.</li><li>
Prepare, review, and confirm orders to ensure they meet guest expectations before pickup.</li><li>
Accurately enter orders and process payments using the POS system.</li><li>
Maintain a clean, organized, and fully stocked To-Go area.</li><li>
Communicate with guests by phone in a professional, friendly manner.</li><li>
Resolve order concerns quickly and involve leadership when needed.</li><li>
Ensure every guest leaves feeling appreciated and well taken care of.</li><li>
Work collaboratively with the Front of House team to support smooth service.</li></ul><div></div><div><b><br>
What&rsquo;s in it for you:</b></div><ul><li>
Flexible schedules! Time-off on holidays&mdash; closed on Christmas and Thanksgiving Day; early closure on Christmas Eve!</li><li>
Competitive hourly wage</li><li>
New store openings&mdash; we are growing and with growth comes opportunities for advancement!</li>
Extensive training and development&mdash; we focus on building your knowledge during training and it doesn't stop there<li>-continued education is a focus to make sure our team members are experts in their positions.</li><li>
Benefits for eligible team members&mdash;medical and paid time-off!</li><li>
Team member motivation&mdash; discounted meals, exhilarating contests, and thrilling prizes!</li></ul><div><b><br>
Qualifications:</b></div><ul><li>
Excellent written and oral communication skills</li><li>
Ability to perform simple mathematical calculations</li><li>
Ability to work on your feet for 8 hours or more a day</li><li>
Ability to bend, kneel, and lift items frequently weighing up to 25 pounds</li><li>
Ability to be patient and have a guest-oriented mindset</li><li>
Ability to maintain positive working relationships with all team members</li><li>
Attention to cleanliness and safety procedures</li><li>
Must have reliable transportation</li><li>
18+ age requirements for FOH positions</li></ul><div><b>
You may also apply in person at your local Firebirds Wood Fired Grill Monday through Friday between 2 pm and 4 pm!</b></div><div></div><div><br>
If you&rsquo;re passionate about hospitality and delivering exceptional guest experiences&mdash;whether in person or to-go&mdash;we&rsquo;d love to meet you.</div><div><b><br>
Grow your skills and find your fire.</b></div><div></div><div><br>
Firebirds is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div></div>

To-Go Specialist

Pepper Construction

With offices in Illinois, Wisconsin, Indiana, and Ohio, Pepper Construction is a national general contracting and construction management firm that primarily serves the private sector. Pepper Construction provides clients the experience and resources of a national company, combined with the hands-on approach of a local company.
<br><br>
<b>POSITION SUMMARY:</b><br>
This role is responsible for preparing owner billings in accordance with contractual terms. You will ensure job costs are processed in accordance with company internal control procedures. Managing relationships with third party subcontractors and project management team, to ensure superb levels of customer service and prompt payments, is also a key responsibility of this position.
<br><br>
<b>MAJOR RESPONSIBILITIES:</b><br>
<ul>
<li>Review owner contracts and identify contractual terms for billing purposes</li>
<li>Analyze and process job related costs in accordance with internal control procedures</li>
<li>Coordinate the billing process with the project team. Prepare accurate billings on a timely basis. Reconcile job costs to monthly billings. Identify and communicate unbilled/late billed costs.</li>
<li>Provide subcontractors with timely payments in exchange for waivers</li>
<li>Review and coordinate waiver packages</li>
<li>Facilitate job closeout. Prepare closed job accrual and reconcile profit (loss)</li>
<li>Understand subcontractor insurance compliance</li>
<li>Understand impact of cash flow on projects billed</li>
<li>Compile monthly subcontractor certified payroll reports as needed.</li>
</ul>
<b>POSITION REQUIREMENTS:</b><br>
<ul>
<li>Bachelor of Science degree in Accounting, preferred</li>
<li>3 years of accounting related experience, preferred</li>
<li>Detail oriented</li>
<li>Ability to multi-task and achieve results in a dynamic and ever-changing environment</li>
<li>Good communication skills, both verbal and written</li>
<li>Strong interpersonal skills</li>
<li>Ability to work independently or collaboratively, as part of a team</li>
<li>Construction or property management experience, preferred</li>
</ul>
Why Pepper?
<br><br>
<ul>
<li>Great benefits (medical, dental, vision) and 401(k) match—your future is in good hands!</li>
<li>Vacation time, PTO, holidays, floating holidays and more!</li>
<li>Student loan repayment program</li>
<li>Opportunities to network and grow professionally</li>
<li>A supportive team environment that celebrates success</li>
<li>Engaging and fun company-wide events</li>
<li>Volunteer opportunities</li>
<li>Meaningful work bringing a positive impact to communities</li>
</ul>
Pepper Construction is an Equal Employment Opportunity employer.
<br><b>Please note:</b> Pepper does not sponsor work visas.

Project Accountant

Marriott International

<div>Description:<p></p><p><b><br>
Le M&eacute;ridien Indianapolis</b> is seeking a passionate, service-driven <b>Front Office Manager</b> to lead our Front Office team while providing exceptional guest experiences. This is a hands-on leadership position requiring a leader who enjoys working alongside their team, coaching in the moment, and leading by example.</p><p>
The ideal candidate is energetic, detail-oriented, thrives in a fast-paced luxury hotel environment, and is comfortable spending a significant portion of their time working Front Desk shifts while overseeing daily operations.</p><h2 class="jobSectionHeader"><b>
Essential Responsibilities</b></h2><ul><li>
Lead, coach, and develop Front Desk and Guest Services associates to deliver exceptional hospitality.</li><li>
Work scheduled Front Desk shifts as needed, including evenings, weekends, and holidays.</li><li>
Ensure all guest arrivals, departures, and service recovery situations are handled professionally and efficiently.</li><li>
Drive Marriott Bonvoy enrollment goals by coaching associates on enrollment techniques and personally leading enrollment efforts.</li><li>
Monitor guest satisfaction scores and implement strategies to continuously improve the guest experience.</li><li>
Manage daily operations, including scheduling, payroll, cash handling, and departmental productivity.</li><li>
Ensure compliance with Marriott brand standards, company policies, and operational procedures.</li><li>
Resolve guest concerns promptly while empowering associates to create memorable and personalized guest experiences.</li><li>
Conduct ongoing training, coaching, and performance feedback to build a high-performing team.</li><li>
Partner with Housekeeping, Engineering, and Food &amp; Beverage departments to ensure seamless hotel operations.</li><li>
Assist with hiring, onboarding, coaching, and performance management of Front Office associates.</li><li>
Maintain a visible presence in the lobby and serve as the operational leader during assigned shifts.</li><li>
Develop creative guest engagement initiatives that enhance the overall guest experience and foster loyalty.</li><li>
Create fun, engaging, and results-driven incentive programs that motivate associates, build morale, and encourage healthy competition while achieving departmental goals.</li></ul><h2 class="jobSectionHeader"><b>
Qualifications</b></h2><ul><li>
Previous Front Office leadership experience in a hotel environment preferred.</li><li>
Marriott experience is a plus.</li><li>
Excellent verbal and written communication skills with the ability to effectively communicate with guests, associates, and leadership.</li><li>
Self-motivated with the ability to take initiative, identify opportunities for improvement, and solve problems proactively.</li><li>
Creative mindset with a passion for delivering memorable guest experiences and inspiring associates.</li><li>
Proven ability to motivate, coach, and develop a high-performing team while fostering a positive and engaging work environment.</li><li>
Comfortable working regular Front Desk shifts and leading by example.</li><li>
Proven ability to achieve performance goals, including Marriott Bonvoy enrollment targets and guest satisfaction metrics.</li><li>
Strong organizational, leadership, and conflict resolution skills.</li><li>
Flexible schedule, including nights, weekends, and holidays.</li><li>
Experience with hotel property management systems; Lightspeed experience is a plus.</li></ul><h2 class="jobSectionHeader"><b>
What We're Looking For</b></h2><p>
We're looking for a leader who thrives on the hotel floor&mdash;not behind a desk. Someone who enjoys interacting with guests, coaching associates in real time, recognizing team accomplishments, and finding creative ways to elevate both the guest and associate experience. The ideal candidate is an excellent communicator, takes initiative without being asked, embraces new ideas, and inspires their team through recognition, accountability, and engaging incentive programs. This individual will lead by example while driving Marriott Bonvoy enrollments, guest satisfaction, and a culture of hospitality excellence.</p>
Requirements:<br>
<p></p><ul><li>
Minimum of 2 years of hotel Front Office supervisory or management experience required; Marriott experience preferred.</li><li>
Previous experience working at the Front Desk with a strong understanding of Front Office operations.</li><li>
Must be willing and able to work regular Front Desk shifts, including evenings, weekends, and holidays, as business demands.</li><li>
Proven ability to lead, coach, and motivate a team while fostering a positive, engaging, and accountable work environment.</li><li>
Demonstrated success in driving Marriott Bonvoy enrollments or other guest loyalty programs through coaching and personal performance.</li><li>
Excellent verbal and written communication skills with the ability to build relationships with guests, associates, and leadership.</li><li>
Self-motivated with the ability to take initiative, make sound decisions, and adapt quickly in a fast-paced environment.</li><li>
Creative thinker with a passion for delivering memorable guest experiences and implementing innovative ideas to enhance service.</li><li>
Experience creating associate recognition programs, contests, and incentives that improve morale and drive performance.</li><li>
Strong organizational, time management, and multitasking skills with exceptional attention to detail.</li><li>
Ability to resolve guest concerns professionally while maintaining a calm, service-focused approach.</li><li>
Working knowledge of hotel property management systems; Lightspeed PMS experience is preferred.</li><li>
Proficient in Microsoft Office, including Outlook, Word, and Excel.</li><li>
Ability to stand and walk for extended periods and perform the physical requirements of a Front Office leadership role.</li><li>
Must be dependable, professional in appearance, and committed to delivering exceptional hospitality in accordance with Marriott brand standards.</li></ul></div>

Front Office Manager

Explore 44+ Associate director of experiential learning and academic success student programming specialist in Indianapolis this July. Find roles across top companies and apply now to boost your career.