associate strategic client executive tpa

Reserv

<div>
 <strong>
  About Reserv
  <br/>
  <br/>
 </strong>
 Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 5 years of experience in commercial transportation, with a focus on delivery and/or courier 1st party and 3rd party claims.
  </li>
  <li>
   Active licensure, home state or designated home state
  </li>
  <li>
   Willingness to obtain all relevant licenses within 45 days of hire
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   We are seeking highly organized and customer-focused Commercial Transportation Physical Damage Claims Adjusters to join our team. The successful candidate will be responsible for speaking to customers on the phone, educating and helping the customer work through their claim to the best possible outcome. Your role will also be responsible for handling an inventory of claims, triaging critical claims, and delivering service to all constituents of the claim.
   <br/>
   <br/>
  </li>
 </ul>
 The ideal candidate has a willingness and experience to work with all parties attendant to a claim to quickly achieve optimal claim results.
 <br/>
 <br/>
 <strong>
  Who You Are
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Highly motivated and growth-oriented. You're excited by the prospect of being part of a tech-driven claims organization.
  </li>
  <li>
   Passionate claim professional who cares about the customer and their experience.
  </li>
  <li>
   Empathetic. You exercise empathy and patience towards everyone you interact with.
  </li>
  <li>
   Sense of urgency - at all times. That does not mean working at all hours.
  </li>
  <li>
   Creative. You can find the right exit ramp (pun intended) for the resolution of the claim that is in the insured's best interest.
  </li>
  <li>
   Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational.
  </li>
  <li>
   Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution.
  </li>
  <li>
   Anti-status quo. You don't just wish things were done differently, you action on it.
  </li>
  <li>
   Communicative. (we'd love to know what this means to you)
  </li>
  <li>
   And did we mention, you have a sense of humor. Claims are hard enough as it is.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide prompt, courteous and high-quality customer service to all policyholders and claimants by responding to customer inquiries, initiating investigations and resolving customer claims.
  </li>
  <li>
   Gather necessary information from customers to initiate the claim and explain policy, coverage, and appropriate course of action
  </li>
  <li>
   Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim
  </li>
  <li>
   Coordinate the repair of damaged vehicles and assist with rental reimbursement
  </li>
  <li>
   Recognize recovery opportunities in regards to subrogation and salvage, as well as total loss
  </li>
  <li>
   Ensure compliance with specific state regulations, policy provisions, and standard operating procedures
  </li>
  <li>
   Communicate with involved parties and negotiate appropriate settlements with claimants, insureds, and attorneys within approved payment authority
  </li>
  <li>
   Provide input for continuous development of claims guidelines, best practices, and process improvements
  </li>
  <li>
   Oversee and direct outside investigative service providers and work closely with the client and client counsel and investigative services to resolve the claim
  </li>
  <li>
   Engage in learning opportunities to build knowledge of personal lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes and modifications
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Active insurance adjuster's license by way of a designated home state, or home state
  </li>
  <li>
   Minimum of 5 years of experience on commercial transportation claims, ideally in the delivery/ courier space, dealing with First-Party and Third-Party PD/Total Loss
  </li>
  <li>
   Willing to obtain all licenses within 45 days, including completing state required testing
  </li>
  <li>
   Knowledge of state regulations, policy provisions, and standard operating procedures
  </li>
  <li>
   Commercial experience necessary
  </li>
  <li>
   Bachelor's degree preferred (lack of one should not stop you from applying if you possess all the other qualifications)
  </li>
  <li>
   Ability to analyze and evaluate claims data and make sound decisions based on established guidelines, policies, and procedures
  </li>
  <li>
   Curious and motivated by problem solving and questioning the status quo
  </li>
  <li>
   Desire to engage in learning opportunities and continuous professional development
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Generous health-insurance package with nationwide coverage, vision, &amp; dental
  </li>
  <li>
   401(k) retirement plan with employer matching
  </li>
  <li>
   Competitive PTO policy &ndash; we want our employees fresh, healthy, happy, and energized!
  </li>
  <li>
   Generous family leave policy after 8 months of continuous work
  </li>
  <li>
   Work from anywhere to facilitate your work life balance
  </li>
  <li>
   Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additionally, We Will
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
  </li>
  <li>
   Work toward reducing and eliminating all the administrative work from an adjuster role
  </li>
  <li>
   Foster a culture of empathy, transparency, and empowerment in a remote-first environment
   <br/>
   <br/>
  </li>
 </ul>
 At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!
</div>


APD Claims Adjuster, Courier Delivery

The Home Depot

<p>Position Purpose:<br/></p><p>The Tax Director is responsible for leading a team of tax professionals and serving as a strategic advisor to Tax leadership and business partners in support of the Tax Department&rsquo;s goals. This role directs and oversees tax planning, research, audit defense, appeals, mergers and acquisitions, and other special projects, as applicable. The Tax Director is expected to develop and execute tax strategies that support business objectives, optimize tax outcomes, and mitigate risk.<br/></p><p>This position requires strong technical tax expertise, business judgment, executive presence, and the ability to lead through influence across Tax, Finance, Legal, Accounting, Treasury, business operations, external advisors, and governmental authorities. The Tax Director is accountable for building and maintaining trusted relationships, translating complex tax matters for technical and non-technical audiences, developing talent, and driving cross-functional initiatives from strategy through execution.<br/></p><p>Major Responsibilities &amp; Key Accountabilities:<br/></p><p>45% Tax Strategy, Planning, Controversy, and Risk Management<br/>Direct tax planning, research, audit defense, appeals, controversy, and related tax matters as needed to meet the goals of the Tax Department.<br/>Lead the development, evaluation, and execution of tax strategies aligned with Company priorities, business operations, legislative and regulatory developments, and risk tolerance.<br/>Lead or support complex tax matters involving federal tax mergers and acquisitions, or other tax disciplines, depending on area of responsibility.<br/>Monitor emerging tax law, regulatory, administrative, and business developments; assess potential impacts to the Company; recommend and implement appropriate actions.<br/>Develop, review, and support technical tax positions, memoranda, models, documentation, and audit defense strategies.<br/>Identify opportunities to optimize tax outcomes, reduce risk, improve controls, enhance processes, and create value for the Company.<br/></p><p>25% Cross-Functional Leadership and Business Partnership<br/></p><p>Serve as a subject-matter expert and strategic business partner on enterprise initiatives, acquisitions, business transformations, process improvements, and other cross-functional projects.<br/>Partner with Finance, Legal, Accounting, Treasury, Operations, IT, business leaders, subsidiary teams, external advisors, and other stakeholders to evaluate tax implications and recommend practical, business-aligned solutions.<br/>Translate complex tax issues into clear recommendations for technical and non-technical audiences, including senior leaders.<br/>Lead tax workstreams by defining scope, priorities, milestones, stakeholders, deliverables, risks, and decision points.<br/>Drive alignment across internal and external teams, ensuring appropriate escalation, timely follow-up, and clear communication of status, risks, and outcomes.<br/>Serve as liaison between the Store Support Center, subsidiary businesses, and domestic or international teams on tax matters, as applicable.<br/>20% Talent Leadership, Coaching, and Associate Development<br/>Attract, develop, engage, and retain high-performing tax professionals.<br/>Provide leadership, coaching, mentoring, feedback, and career development opportunities to direct reports and other associates within the Tax Department.<br/>Establish clear expectations, accountability measures, development goals, and performance standards.<br/>Build technical depth, leadership capability, collaboration, ownership, and engagement within the team.<br/>Foster an inclusive, collaborative, and high-accountability culture that supports continuous learning, strong business partnership, and effective execution.<br/>10% Operational Excellence, Governance, and Process Improvement<br/>Establish and maintain effective processes, controls, documentation, and governance to support tax, controversy, planning, and audit readiness.<br/>Use data, technology, analytics, and process improvement practices to increase efficiency, scalability, accuracy, and transparency within the tax function.<br/>Prioritize initiatives based on materiality, risk, business impact, resource requirements, and strategic value.<br/>Manage internal and external resources effectively, including budgets, outside advisors, project staffing, and timelines.<br/>Promote continuous improvement and disciplined execution across the function.<br/></p><p>Direct Manager/Direct Reports:<br/></p><p>Typically reports to Vice President Tax<br/>Accountable for the management of a department or functional group through subordinate supervisors/managers and for all personnel issues - including selection, termination, performance appraisal and professional development of subordinates.<br/></p><p>Travel Requirements:<br/></p><p>Typically requires overnight travel less than 10% of the time.<br/></p><p>Physical Requirements:<br/></p><p>Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.<br/></p><p>Working Conditions:<br/></p><p>Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.<br/></p><p>Minimum Qualifications:<br/></p><p>Must be eighteen years of age or older.<br/>Must be legally permitted to work in the United States.<br/></p><p>Preferred Qualifications:<br/></p><p>CPA, CMI, or JD Strongly Preferred<br/>MBA or MTAX Strongly Preferred<br/>10-15 years of experience Preferred<br/>Experience in federal income tax, Sub C, audit defense and mergers and acquisitions.<br/>Demonstrate technical tax skills appropriate for the years of experience in one or more tax disciplines. Demonstrate leadership and interpersonal skills, including the ability to manage and implement multiple complex projects, people management, and communications to both technical and non-technical audiences. Proven analytical and problem resolution skills.<br/></p><p>Leadership Capabilities:<br/></p><p>Strategic Leadership: Sets direction, establishes priorities, and connects tax strategy to enterprise objectives, business initiatives, financial impact, and risk mitigation.<br/>Culture and Engagement: Models Company values, fosters trust and inclusion, promotes engagement, and creates an environment where associates are empowered to contribute, learn, and deliver results.<br/>Ownership and Accountability: Demonstrates end-to-end ownership of tax matters, drives decisions, follows through on commitments, and ensures timely execution of priorities.<br/>Business Partnership and Influence: Builds trusted relationships across Tax, Finance, Legal, Accounting, Treasury, operations, external advisors, and business leaders; influences outcomes without relying solely on direct authority.<br/>Developing Organizational Capability: Builds a sustainable function by assessing resource needs, defining operating models, strengthening governance, and developing clear career paths and succession plans.<br/>Executive Communication: Communicates complex tax issues clearly and succinctly to technical and non-technical audiences; frames recommendations, risks, trade-offs, and decisions for senior leadership.<br/>Talent Development: Coaches, mentors, and develops associates by providing feedback, growth opportunities, technical training, leadership exposure, and clear expectations.<br/>Collaboration and Cross-Functional Execution: Leads teams across functions, clarifies roles and responsibilities, aligns stakeholders, resolves issues, and drives initiatives to completion.<br/>Judgment and Risk Management: Applies strong business judgment, technical expertise, and risk awareness to evaluate alternatives and recommend practical, compliant, and value-enhancing solutions.<br/>Change Leadership and Continuous Improvement: Identifies opportunities to improve processes, controls, technology, documentation, and ways of working; leads change with discipline and stakeholder engagement.<br/></p>

Director, Federal Tax Planning and M&A

Georgia Department of Public Health

<div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div>
<p></p><div><div>Pay Grade: P</div><div></div><div><b><br>
Connect passion with purpose. </b>The Fulton County Board of Health provides a variety of services that help protect residents from health threats, increase access to health services to improve health outcomes, and provide information that assists Fulton County citizens in living healthier lives.</div><div></div><div><br>
The agency is seeking a highly qualified candidate for the position of <b>Sr Mgr 2, Business Ops - Communications Director </b>within the <b>Fulton County Board of Health </b>in the <b>Communications</b><b> </b><b>Division.</b></div><div></div><p><b><br>
Standard Benefits for FULL Time Salaried Employees</b>In addition to a competitive salary, we offer a generous benefits package that includes a flexible schedule, training opportunities, health insurance, employee retirement plan, deferred compensation, 13 paid holidays, vacation &amp; sick leave, dental, vision, long term care, and life insurance.</p><div><b>
www.fultoncountyboh.com</b></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Job Responsibilities</b></h2></div>
<div><p><b>Position Summary</b></p><p>
The Communications Director serves as the strategic leader responsible for developing, implementing, and overseeing the Fulton County Board of Health's internal and external communications, public information, media relations, branding, marketing, digital communications, and community outreach initiatives. Reporting to the Deputy District Health Director, this position provides executive-level leadership for the agency's Communications Division and Community Outreach Division.</p><p>
The Communications Director serves as the agency's principal communications advisor and works closely with the District Health Director, Deputy District Health Director, executive leadership, and program leadership during routine operations, public health initiatives, and emergency response activities. The position is responsible for strengthening public trust, developing information and campaigns to influence health behavior, and advancing FCBOH's mission through effective communication and meaningful community engagement.</p><b>
Strategic Communications</b><ul><li>
Develop, implement, and evaluate a comprehensive communications strategy supporting the FCBOH Strategic Plan.</li><li>
Develop communication campaigns aligned with the agency&rsquo;s population health priorities as defined in the strategic plan and community health improvement plan.</li><li>
Advise executive leadership on communications, branding, public messaging, and reputation management.</li><li>
Ensure consistent branding and messaging across all agency communications.</li><li>
Monitor communication effectiveness using analytics, community feedback, and performance metrics.</li></ul><b>
Media Relations</b><ul><li>
Provide executive oversight of the Media Division, including direct supervision of the Media Director.</li><li>
Monitor and assure positive relationships with local, regional, and national media outlets.</li><li>
Lead crisis and risk communication planning and implementation.</li></ul><b>
Community Outreach</b><br>
<ul><li>
Provide executive oversight of the Community Outreach Division, including direct supervision of the Community Outreach Director.</li><li>
Develop strategies to increase community participation in public health initiatives.</li><li>
Foster collaborative partnerships with community-based organizations, schools, businesses, faith communities, and neighborhood associations.</li><li>
Coordinate outreach campaigns, public meetings, town halls, community forums, and stakeholder engagement activities.</li></ul><b>
Public Information &amp; Digital Communications</b><ul><li>
Direct dissemination of accurate public health information.</li><li>
Oversee website content and digital communications.</li><li>
Manage social media strategy and evaluate communication analytics.</li></ul><b>
Crisis and Emergency Communications</b><ul><li>
Lead communication planning and coordination during public health emergencies.</li><li>
Serve within the Incident Command Structure as assigned, including Public Information Officer responsibilities when designated.</li><li>
Coordinate emergency messaging with partner agencies.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications</b></h2></div>
<div><p><b>Minimum Qualifications</b></p><ul><li>
Bachelor's degree in Communications, Public Relations, Journalism, Marketing, Public Health, Public Administration, Business Administration, English, or a closely related field. Master's degree preferred.</li><li>
Seven (7) years of progressively responsible communications experience.</li><li>
Three (3) years of supervisory or management experience.</li><li>
Government, healthcare, or public health experience strongly preferred.</li></ul><b>
Preferred Qualifications</b><ul><li>
Master's degree in a related field.</li><li>
APR certification.</li><li>
FEMA ICS-100, 200, 700, and 800 certifications.</li><li>
Public Information Officer experience.</li><li>
Bilingual proficiency desirable.</li></ul><b>
Core Competencies</b><ul><li>
Leadership</li><li>
Strategic Thinking</li><li>
Communication Excellence</li><li>
Collaboration</li><li>
Innovation</li><li>
Relationship Building</li><li>
Crisis Leadership</li><li>
Political Acumen</li><li>
Accountability</li><li>
Integrity</li></ul></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Additional Information</b></h2></div>
<p></p><div><div><i>The State will not unlawfully consider an applicant&rsquo;s </i><b><i>Performance A</i></b><b><i>p</i></b><b><i>titudes:</i></b></div><div><b>
Data Utilization</b>: Requires the ability to synthesize, hypothesize, and/or theorize concerning data involving modification of existing policies, strategies, and/or methods to meet unique or unusual conditions. Requires the ability to do so within the context of existing organizational theories and management principles.</div><div><b>
Human Interaction</b>: Requires the ability to function in a managerial capacity for a division or organizational unit; includes the ability to make decisions on procedural and technical levels.</div><div><b>
Equipment, Machinery, Tools, and Materials Utilization</b>: Requires the ability to operate and control the actions of equipment and machinery, requiring the monitoring, adjustment, regulation, and/or setting of multiple conditions.</div><div><b>
Verbal A</b><b>p</b><b>titude</b>: Requires the ability to utilize a wide variety of references, descriptive, advisory, and/or design data and information.</div><div><b>
Mathematical A</b><b>p</b><b>titude</b>: Requires the ability to perform moderately complex algebraic and geometric operations; ability to utilize principles of basic probability and statistical inference.</div><div><b>
Functional Reasonin</b><b>g</b>: Requires the ability to apply principles of logical or synthesis functions; deal with concrete and abstract variables; and analyze major problems that require complex planning for interrelated activities that can span one or several work units.</div><div><b>
Situational Reasonin</b><b>g</b>: Requires the ability to exercise judgment, decisiveness, and creativity in critical and/or unexpected situations involving moderate risk to the organization.</div><div></div><div><i><br>
Due to the volume of applications received, we are unable to provide information on application status by phone or email. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for the next steps in the selection process. Applicants who are not selected will not receive a notification.</i></div><div><i>
This position is subject to close at any time, once a satisfactory applicant pool has been identified.</i></div><div></div><div><br>
*District 3-2 is an Equal Opportunity Employer*</div><div></div><div><i><br>
The State will not unlawfully consider an applicant&rsquo;s race, color, national origin, religion, age, disability, sex, genetic information, political affiliation, protected uniformed service, or other legally protected categories when making selections.</i></div><div></div><div><i><br>
The candidate chosen for employment will be subject to Criminal Background Check/Fingerprinting, Reference Checks.</i></div></div></div></div><p></p>

Sr Mgr 2, Business Ops - (Communications Director)

<div><p><b>About Reserv</b></p><p>
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.</p><p></p><h2 class="jobSectionHeader"><b><br>
Requirements:</b></h2><ul><li>
Minimum 5 years of experience in commercial transportation, with a focus on delivery and/or courier claims</li><li>
Minimum of 3 years of leadership experience with a preference for experience managing in a fully remote environment</li><li>
Active licensure, home state or designated home state</li><li>
Willingness to obtain all relevant licenses within 45 days of hire</li></ul><p><b>
About the role</b></p><p>
As a Bodily Injury Team Lead at Reserv, you will be a working leader providing support to a claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing work done within the Commercial Transportation adjusting staff. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim.</p><p></p><p><b><br>
Who you are</b></p><ul><li>
Highly motivated and growth-oriented, impactful and influential</li><li>
Claims professional - you are knowledgeable and have a track record of success in commercial transportation claims adjudication.</li><li>
Strong leader - through formal management experience or a proven track record of peer and project leadership, you have demonstrated the ability to motivate, support, and teach a team to help them excel in their roles.</li><li>
Tech-oriented - You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics.</li><li>
Passionate - Claims professional who cares about their team, the customer, and their experience</li><li>
Empathetic leader - You exercise empathy and patience towards everyone you interact with</li><li>
Sense of urgency - at all times. That does not mean working at all hours</li><li>
Creative - You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems</li><li>
Curious - You want to know the whole story so you can make the right decisions early and be decisive when it counts.</li><li>
Problem solver - You have the ability to take a 'deep dive' into the details of the business while staying focused on the big picture.</li><li>
Anti-status quo - You don't just wish things were done differently; you act on it</li><li>
Communicative - You are comfortable with and understand the importance of phone communications throughout the claims process.</li><li>
And did we mention a sense of humor? Claims are hard enough as it is!</li></ul><p><b>
What you'll do</b></p><p>
We need you to do all the things typical to the role:</p><ul><li>
Flexibility - you will need to be able to switch from claims handling to coaching and feedback</li><li>
Agility- you must have an agile mindset and the ability to pivot from focus to focus in a moment's notice</li><li>
Be consistently dependable in achieving or exceeding goals and overcoming obstacles</li><li>
Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery</li><li>
Align team with client and customer expectations of the claims process</li><li>
Serve as a resource for escalated claims</li><li>
Foster a positive work environment, promote teamwork, and encourage professional growth and development</li><li>
Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team</li><li>
Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation</li></ul><p>
Job Duties:</p><ul><li>
Serve as backup/ leader when the Manager/Director is out of office</li><li>
Responsible for initial onboarding tasks/ access and new hire cultural immersion</li><li>
Subject Matter Expert for first-line questions, escalations, roundtable discussions</li><li>
Increased reserve and payment authority with the ability to assist with moderate reviews</li><li>
Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees</li><li>
Customer Obsession Champions- Active advocates who help leadership cultivate a customer-centric mindset</li></ul><p><b>
Qualifications</b></p><ul><li>
Minimum of 5 years of insurance claims experience in bodily injury and property damage</li><li>
Minimum of 3 years of leadership experience with a preference for experience managing in a remote environment</li><li>
Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes</li><li>
Demonstrated commitment to quality, accuracy, and attention to detail</li><li>
Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information</li></ul><p></p><p><b><br>
Benefits</b></p><ul><li>
Generous health-insurance package with nationwide coverage, vision, &amp; dental</li><li>
401(k) retirement plan with employer matching</li><li>
Competitive PTO policy &ndash; we want our employees fresh, healthy, happy, and energized!</li><li>
Generous family leave policy after 8 months of continuous work</li><li>
Work from anywhere to facilitate your work life balance</li><li>
Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!</li></ul><p></p><p><br>
At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!</p></div><p></p>

Bodily Injury Claims Team Lead

<p>Position Purpose:<br/></p><p>The Manager Project Integration provides process management and support for all reset projects, including forecasting and budgeting, cost controls, project operational metrics, project financials, inventory purchasing and other activities that deliver the Merchandising business goals and create shareholder value.<br/></p><p>Key Responsibilities:<br/></p><p>30% Financial Planning - Participate in preparation of the annual project budgets. Evaluate project cost/benefit analysis, set-up, inventories, change controls and SAP journal entries. Review project expenditures and ensures budgetary goals are met. Ensure capitalization and expense treatments are compliant.<br/>25% Project Process Support - Provide business process requirements for activities including inventory, purchasing, logistic, system and execution. Identify opportunities for efficiencies and define business requirements for project management tools and infrastructure.<br/>25% Strategic Analysis - Develop and utilize analytical financial &amp; operational reporting. Perform financial analysis, root cause analysis, and project analysis for executive leadership team. Drive key functional metrics in focused areas.<br/>20% Collaboration and Relationship Management- Coordinate cross functionally to effectively execute THD merchandising initiatives.<br/></p><p>Direct Manager/Direct Reports:<br/></p><p>This position typically reports to Director<br/>This position has no Direct Reports<br/></p><p>Travel Requirements:<br/></p><p>Typically requires overnight travel less than 10% of the time.<br/></p><p>Physical Requirements:<br/></p><p>Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.<br/></p><p>Working Conditions:<br/></p><p>Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.<br/></p><p>Minimum Qualifications:<br/></p><p>Must be eighteen years of age or older.<br/>Must be legally permitted to work in the United States.<br/></p><p>Minimum Education:<br/></p><p>The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.<br/></p><p>Minimum Years of Work Experience:<br/></p><p>6<br/></p><p>Competencies:<br/></p><p>Demonstrated experience using accounting and finance principles and practices, including analysis and reporting of financial data.<br/>Knowledge of business management and principles involved in strategic planning and resource allocation.<br/>Proven ability to manage positive business partnerships and perform in complex cross-functional environment. Establishes and maintains two-way dialog with others on work and results.<br/>Demonstrated ability to present complex terminology to diverse audiences at various levels (including executive leaders).<br/>Strong analytical and logical problem-solving skills, with the ability to diagnosis problems and create solutions to solve complex problems. This includes understanding and applying business concepts from a variety of perspectives including finance and operations.<br/></p>

Manager, Project Integration

<p>Position Purpose:<br/></p><p>The Senior Manager, AI Adoption and Enablement Strategy leads the strategy and execution required to translate AI investments into meaningful business adoption, capability building, and measurable impact. This role sits at the intersection of change leadership, learning strategy, cross-functional influence, and business enablement, helping teams move from awareness and experimentation to confident, sustained use of AI in the flow of work. The person in this role partners closely with senior leaders, key stakeholders, and cross-functional teams (e.g. AI Transformation, Internal Communications, HR Analytics, Technology, Legal, Organization Development)to identify adoption opportunities, shape enablement priorities, and ensure AI capabilities are aligned to business goals, user needs, and enterprise readiness.<br/></p><p>This leader is responsible for captaining and coordinating cross-functional teams to build and scale an adoption approach that drives both immediate uptake and long-term behavior change. That includes developing the enablement roadmap, defining success measures, identifying capability gaps, and orchestrating the learning and engagement strategies needed to support adoption across diverse audiences. Specific areas of focus include:<br/></p><p>&middot; Tooling and Licensing Strategy<br/></p><p>&middot; Competency Modeling and Proficiency Assessment<br/></p><p>&middot; Literacy and Learning<br/></p><p>&middot; Internal Communications and Change Management<br/></p><p>&middot; KPI Identification and Measurement<br/></p><p>The role requires strong judgment, the ability to simplify complex ideas for senior and non-technical audiences, and the credibility to influence across functions without direct authority. Success in this position depends on balancing strategic vision with practical execution, bringing structure to ambiguity, and helping the organization build confidence, consistency, and momentum in how AI is adopted and applied.<br/></p><p>The ideal candidate brings a blend of strategic thinking, operational leadership, and strong people influence. They are comfortable leading cross-functional initiatives, navigating change, and working through the organizational realities that shape adoption at scale. They know how to connect emerging technology to real business value, how to create clarity in a fast-moving environment, and how to help leaders and teams build the mindset, skills, and habits required for effective adoption. This role is well suited for someone who combines enterprise thinking, strong communication, KPI orientation, and change management depth with a pragmatic bias toward action.<br/></p><p>Key Responsibilities:<br/></p><p>Determine learner capabilities and learner needs by reviewing job requirements, experiencing the learner's environment, connecting with learners and leaders closest to the role, and evaluating key metrics and connect with business partners to stay current on the needs of the business.<br/>Develop strategy for assigned content areas (content area plan) and recommend solutions to business partners that address learner needs to increase associate competence and confidence. Collaborate with other LSMs to ensure assigned content areas are represented. Determine and maintain effectiveness of content areas.<br/>Work with learning Design &amp; Development, Technology, and/or Delivery teams to determine the most effective learning solutions for assigned content areas and communicate solutions to business partners<br/>Create learning plans for assigned job roles based on learner needs. For assigned job roles, validate content area recommendations from other LSMs. Work closely with learning Execution, Technology, and Delivery team members to ensure execution of learning plans. Determine and maintain effectiveness of learning plans.<br/>Collaborate with business partners, keeping them informed, influencing the right decisions for learners, and effectively addressing difficult issues. Demonstrate the courage to say what needs to be said, while maintaining strong relationships. Gain buy-in from stakeholders at multiple levels of the organization<br/></p><p>Direct Manager/Direct Reports:<br/></p><p>This position reports to the Sr Director, Enterprise Learning &amp; Leadership Development<br/>This position has 2-3 direct reports.<br/></p><p>Travel Requirements:<br/></p><p>Typically requires overnight travel less than 10% of the time.<br/></p><p>Physical Requirements:<br/></p><p>Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.<br/></p><p>Working Conditions:<br/></p><p>Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.<br/></p><p>Minimum Qualifications:<br/></p><p>Must be eighteen years of age or older.<br/>Must be legally permitted to work in the United States.<br/></p><p>Preferred Qualifications:<br/></p><p>Experience leading enterprise AI adoption, enablement, digital transformation, or change management initiatives<br/>Demonstrated success driving cross-functional programs across business, HR, operations, technology, and/or learning teams<br/>Strong understanding of AI enablement, user adoption, behavior change, and organizational readiness<br/>Experience building adoption strategies, communication plans, and scalable enablement approaches for broad audiences<br/>Experience designing and scaling learning and development strategies that build capability across broad audiences, including literacy, skill-building, and adoption support for new ways of working<br/>Ability to translate complex or technical concepts into clear, actionable guidance for senior leaders and business partners<br/>Strong executive presence and experience influencing senior stakeholders across multiple functions<br/>Experience using metrics, KPIs, and adoption signals to assess impact and guide strategy<br/>Background in learning and development, organizational effectiveness, change leadership, talent strategy, or digital transformation<br/>Demonstrated ability to lead through ambiguity and bring structure, clarity, and momentum to emerging priorities<br/>Strong people leadership skills, including coaching, prioritization, and cross-functional team leadership<br/>Bachelor&rsquo;s degree in business, organizational development, learning, human resources, communications, technology, or a related field; advanced degree preferred<br/></p><p>Minimum Education:<br/></p><p>The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.<br/></p><p>Minimum Years of Work Experience:<br/></p><p>2<br/></p><p>Competencies:<br/></p><p>COLLABORATES: Building partnerships and working collaboratively with others to meet shared objectives<br/>COMMUNICATES EFFECTIVELY: Developing and delivering communications that convey a clear understanding of the unique needs of different audiences<br/>COURAGE: Stepping up to address difficult issues, saying what needs to be said<br/>CUSTOMER FOCUS: Building strong customer relationships and delivering customer-centric solutions<br/>STRATEGIC MINDSET: Seeing ahead to future possibilities and translating them into breakthrough strategies<br/>ORGANIZATIONAL SAVVY: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics<br/>DECISION QUALITY: Making good and timely decisions that keep the organization moving forward<br/>INTERPERSONAL SAVVY: Relating openly and comfortably with diverse groups of people<br/>PERSUADES: Using compelling arguments to gain the support and commitment of others<br/>BALANCE STAKEHOLDERS: Anticipating and balancing the needs of multiple stakeholders<br/>PLANS and ALIGNS: Planning and prioritizing work to meet commitments aligned with organizational goals<br/>ACTION ORIENTED: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm<br/>BUSINESS INSIGHT: Applying knowledge of business and the marketplace to advance the organization's goals<br/></p>

Sr. Manager, AI Adoption & Enablement Strategy

<p></p><div><div><div><div><div><div>Job ID</div>
<div>745781WD</div>
</div><div><div>Category</div>
<div>Business Application Consulting</div>
</div><div><div>Time Type</div>
<div>Full time</div>
</div><div><div>Specialty/Competency</div>
<div>Operations</div>
</div><div><div>Level</div>
<div>Manager</div>
</div><div><div>Travel Requirements</div>
<div>Up to 40%</div>
</div><div><div>Locations</div>
<div>Atlanta, Tampa, Charlotte, Jacksonville</div>
</div></div></div><div><div><br>
The Opportunity
<br>
<br>
As a Bank Platform Transformation - Data Migration-Conversion Lead - Manager, you will play a pivotal role in guiding clients through the complexities of data migration and conversion within our Core Banking Technology sector. Your expertise in business application consulting will be instrumental in optimizing operational efficiency, analyzing client needs, implementing software solutions, and providing training and support for seamless integration and utilization of business applications.
<br>
<br>
As a Manager, you will lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are accountable for project success and maintaining standards, motivating and inspiring others to deliver quality. You will leverage team strengths and manage performance to meet client expectations, while embracing technology and innovation to enhance delivery.
<br>
<br>
In this role, you will take ownership of projects, confirming their successful planning, budgeting, execution, and completion. You will partner with team leadership to validate collective ownership of quality, timelines, and deliverables. Your growing knowledge of business operations will help identify opportunities that contribute to the success of our firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way.
<br>
<br>
Responsibilities
<br>
<br>
<ul><li>Leading data migration and conversion projects within banking and capital markets
</li><li>Analyzing client needs to implement software solutions that optimize operational efficiency
</li><li>Managing project planning, budgeting, execution, and completion to meet client expectations
</li><li>Guiding teams in the integration and utilization of business applications
</li><li>Providing training and support to clients for seamless software adoption
</li><li>Utilizing analytical reasoning and business data analytics to drive strategic transformation
</li><li>Developing documentation and delivering technical consultation for project success
</li><li>Embracing technology innovation to enhance project delivery and client satisfaction
</li><li>Building and maintaining relationships with stakeholders to address data challenges
</li><li>Mentoring team members to develop skills and encourage professional growth
</li></ul><br>
What You Must Have
<br>
<br>
<ul><li>At least a Bachelor's degree
</li><li>At least 4 years of experience
</li></ul><br>
What Sets You Apart
<br>
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<ul><li>Preference for a Master's or Masters of Business Administration degree
</li><li>Demonstrating proficiency in business data analytics and technology integration
</li><li>Utilizing strategic planning and project management skills in banking
</li><li>Excelling in coaching and developing team members for performance
</li><li>Implementing technology solutions in core banking transformations
</li><li>Analyzing complex systems to identify opportunities for improvement
</li><li>Embracing change and innovation to drive business transformation<br>
</li></ul><p>The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance</p>
<p></p><p>As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.</p>
<p></p><p>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.</p>
<p></p><p>Learn more about how we work: https://pwc.to/how-we-work</p>
<p></p><p>For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.</p></div></div></div></div><p></p>

Bank Platform Transformation - Data Migration-Conversion Lead - Manager

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