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Rippling

<div><h2 class="jobSectionHeader">About Rippling</h2>
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. 
Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365&mdash;all within 90 seconds. 
Based in San Francisco, CA, Rippling has raised $1.4B+ from the world&rsquo;s top investors&mdash;including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock&mdash;and was named one of America's best startup employers by Forbes. 
We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.<h2 class="jobSectionHeader"> 
About the Data Cloud Team</h2>
Rippling Data Cloud is a new suite of products that aggregates data from across your company into Rippling, connects it to worker identity, and makes it available for analysis, visualization and action. It preserves and enriches data context to enable precise and accurate answers to your most important and nuanced business questions. 
It's a complete data stack including data connectors, transformations, visualizations, AI-powered analytics, and even inbound Zero-Copy. It understands how all of that data relates to employees, managers, departments, locations, cost centers, permissions, and historical changes in your ever-changing business. That makes it possible to ask questions that traditional BI systems struggle to answer correctly.<h2 class="jobSectionHeader">
Data Cloud as the foundation for Rippling AI</h2>
Data Cloud and AI are deeply connected in Rippling. Data Cloud is the data infrastructure layer that powers Rippling AI. Here's how they relate: 
Data Cloud provides the unified data that AI reasons over: 
Rippling AI leverages the Employee Graph and all platform data (payroll rules, earnings types, deduction logic, permissions, etc.) as its source of truthBecause Rippling is a unified platform rather than stitched-together acquisitions, the data is clean, consistent, and complete which makes AI answers accurate and context-awareAI respects the same permissions model as the rest of the platform, so it only surfaces data the user is authorized to see 
The Rippling AI unlocks advanced Data Cloud capabilities:<ul><li>
AI Dashboards: build dashboards from scratch using natural language prompts</li><li>
Transformations: full publish access</li><li>
Pipelines: ingest data via managed connectors</li><li>
Lineage &amp; Catalog: explore data lineage for reports</li><li>
Advanced features: parameters, SQL queries, and the ability to incorporate third-party data</li></ul> 
Why this matters
Most HR/Finance systems weren't built for AI. Their data is messy and fragmented. Rippling AI is described as the first &quot;context-aware, senior analyst&quot; for HR and Finance teams because it sits on top of a unified data model (Data Cloud + Employee Graph) that actually understands your business logic end-to-end.<h2 class="jobSectionHeader">
What We Build</h2>
The team is focused on the following core domains:<ul><li>
Analytics &ndash; Focuses on the reporting and dashboarding products that enable users to visualize and analyze data within Rippling.</li><li>
Data Access &ndash; Owns the query engine (RQL, Rippling Query Language) that powers data retrieval across the platform. This area includes sub-teams responsible for query execution, data ingestion, and query history.</li><li>
Data Management &ndash; Owns the metadata and data catalog layer, including how data assets are discovered, governed, and documented.</li><li>
Ingest &amp; Prep &ndash; Responsible for bringing external data into Rippling. This area includes Managed Connectors (pre-built integrations with third-party systems) and Transformations (data shaping and preparation).</li><li>
Insights &ndash; A newer area within Data Cloud focused on surfacing actionable insights from data.</li></ul><h2 class="jobSectionHeader">
What you will do</h2><ul><li>
Develop and improve both product backend capabilities and user-facing features, working across the stack to make them shine</li><li>
Collaborate closely with PMs and designers to translate complex product requirements and visual designs into responsive, high-quality code.</li><li>
Move quickly and confidently, making smart decisions to fill in the gaps where product details aren&rsquo;t fully defined&mdash;always learning from user feedback.</li><li>
Play an active role in building a culture of excellence within our product and engineering teams.</li></ul><h2 class="jobSectionHeader">
What you will need</h2><ul><li>
5+ years of experience in a production environment using Python, Django, or related technologies.</li><li>
Familiarity in frontend development with React or typescript.</li><li>
Exposure and hands on experience with systems operating at a significant technical and organizational scale</li><li>
Strong product intuition: you care about design and user experience and are quick to identify how these could be improved.</li><li>
Experience shipping complex projects</li><li>
Deep understanding of CS/algorithms fundamentals</li><li>
Strong communication skills with a variety of stakeholders</li></ul><h2 class="jobSectionHeader">
Additional Information</h2>
Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accommodations@rippling.com 
Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. 
This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here. 
A variety of factors are considered when determining someone&rsquo;s compensation&ndash;including a candidate&rsquo;s professional background, experience, and location. Final offer amounts may vary from the amounts listed below. 
The pay range for this role is: 
168,000 - 280,000 USD per year(US Tier 1)</div>

Senior Software Engineer, Backend Full Stack - Data Cloud

Lightning AI

<div><div><h2 class="jobSectionHeader">Who We Are</h2>

Lightning AI is the company behind PyTorch Lightning. Founded in 2019, we build an end-to-end platform for developing, training, and deploying AI systems&mdash;designed to take ideas from research to production with less friction.

Through our merger with Voltage Park, a neocloud and AI Factory, Lightning AI combines developer-first software with cost-efficient, large-scale compute. Teams get the tools they need for experimentation, training, and production inference, with security, observability, and control built in.

We serve solo researchers, startups, and large enterprises. Lightning AI operates globally with offices in New York City, San Francisco, Seattle, and London, and is backed by Coatue, Index Ventures, Bain Capital Ventures, and Firstminute.
<h2 class="jobSectionHeader">
The Way We Work</h2>

The people who thrive here are builders who move fast, communicate openly, take ownership, and continuously improve themselves, their teams, and our company. Here's what that looks like in practice:
<ul>
<li>Move with Urgency: We move quickly, make thoughtful decisions, and keep momentum. We value action over perfection and learn by shipping.</li>
<li>Take Ownership: We own outcomes, not just our individual work. We make decisions that move the company forward and follow through.</li>
<li>Communicate Openly: We communicate directly, seek to understand, and create clarity for others. Honest conversations help us move faster together.</li>
<li>Build Great Teams: We lead by example, empower others, and create healthy teams where people can do their best work.</li>
<li>Raise the Bar: We're always improving ourselves. We learn from feedback, consistently challenge ourselves to grow, and focus on the work that matters most.</li>
<li>Think Long-Term: We design for what's next. We create scalable systems, simplify complexity, and use AI and automation to amplify our impact.</li>
</ul>
</div><div></div><h2 class="jobSectionHeader">What We're Looking For</h2>

Lightning AI is looking to hire an AI Platform Support Engineer to join our US Customer Experience team, supporting ML engineers running large-scale training and inference workloads across cloud infrastructure, Kubernetes, and GPU platforms in production environments.

This role sits at the intersection of ML systems, cloud infrastructure, Kubernetes, and customers. You'll support engineers training models, deploying inference systems, and scaling GPU workloads in production.You are not a ticket router or traditional support engineer. You are a technical partner to ML teams - helping diagnose failures, improve reliability, and guide customers through complex distributed systems problems.

The problems range from Kubernetes scheduling and GPU orchestration to distributed PyTorch failures, inference latency, networking bottlenecks, storage performance, and platform reliability. You'll gain exposure to a wide variety of real world AI workloads across industries and help shape the infrastructure powering the next generation of ML applications.

This role is hybrid out of our Seattle, San Francisco, or New York office hubs, with an in-office requirement of at least 2 days per week and occasional team and company offsites. The role follows a Monday&ndash;Friday schedule, with working hours from 8:00 AM to 5:00 PM PST. We are not able to provide visa sponsorship for this role at this time.<h2 class="jobSectionHeader"> 

What You'll Do</h2>

Work Directly With ML Engineers
<ul>
<li>Partner directly with customer engineering teams running training and inference workloads in production</li>
<li>Help customers diagnose and resolve complex distributed systems and ML infrastructure issues</li>
<li>Act as a technical advisor during high impact incidents and platform degradation events</li>
<li>Translate infrastructure level issues into actionable guidance for ML engineers</li>
<li>Build credibility with customers through strong technical reasoning and clear communication</li>
</ul>
Debug ML Infrastructure &amp; Distributed Workloads
<ul>
<li>Investigate failures involving distributed training, Kubernetes orchestration, GPU allocation, networking, and storage systems</li>
<li>Troubleshoot PyTorch, CUDA, NCCL, and inference serving related issues</li>
<li>Analyze logs, metrics, traces, and system behavior to isolate root causes</li>
<li>Debug containerized workloads running across Kubernetes and bare metal GPU environments</li>
<li>Support customers scaling workloads across multi node GPU systems</li>
<li>Diagnose performance bottlenecks involving compute, memory, networking, or storage</li>
</ul>
Improve Reliability &amp; Platform Operations
<ul>
<li>Identify recurring patterns across customer issues and drive long term reliability improvements</li>
<li>Contribute to post incident reviews and operational improvements</li>
<li>Build internal tooling, automation, documentation, and runbooks</li>
<li>Partner closely with infrastructure, networking, and platform engineering teams</li>
<li>Help improve observability, operational visibility, and troubleshooting workflows</li>
<li>Improve the customer experience through better processes and technical guidance</li>
</ul>
What This Role Is Not

To set clear expectations:
<ul>
<li>This is not a traditional help desk or ticket routing support role</li>
<li>This is not purely customer success or account management</li>
<li>This is not a backend engineering role</li>
<li>This is not a passive escalation position</li>
</ul>
This role is for engineers who enjoy solving difficult technical problems while working closely with other engineers. 

<h2 class="jobSectionHeader">
What You'll Need</h2>
<h3 class="jobSectionHeader">Required Qualifications</h3>
<h4 class="jobSectionHeader">Infrastructure &amp; Systems</h4>
<ul><li>Strong software engineering and systems troubleshooting background</li>
<li>Experience with Kubernetes and containerized environments</li>
<li>Linux systems knowledge, including networking, storage, process management, and performance tuning</li>
<li>Experience with cloud infrastructure and distributed systems</li>
<li>Experience with observability and debugging tools such as Prometheus, Grafana, or OpenTelemetry</li>
</ul><h4 class="jobSectionHeader">ML Infrastructure Experience</h4>
<ul><li>Hands on experience operating machine learning workloads in production or research environments</li>
<li>Experience with distributed ML systems and tooling such as PyTorch, CUDA, or NCCL</li>
<li>Familiarity with GPU infrastructure and orchestration</li>
<li>Experience troubleshooting performance, reliability, or scaling issues in ML infrastructure</li>
<li>Understanding of the operational challenges involved in running ML systems at scale</li>
</ul><h4 class="jobSectionHeader">Collaboration</h4>
<ul><li>Strong communication skills and ability to work directly with highly technical customers and engineering teams</li>
<li>Comfortable operating in fast moving, highly ambiguous environments</li>
<li>Enjoys solving complex technical problems collaboratively</li>
</ul><h3 class="jobSectionHeader">Ideal Experience</h3>
<ul><li>Experience with large scale model training or distributed inference systems</li>
<li>Familiarity with Ray, Kubeflow, Slurm, or similar distributed scheduling platforms</li>
<li>Experience with InfiniBand, RDMA, or high-performance networking</li>
<li>Experience operating bare metal infrastructure</li>
<li>Familiarity with storage systems commonly used in ML environments</li>
<li>Experience working at an AI infrastructure, cloud, MLOps, or developer tooling company</li>
<li>Contributions to platform engineering, developer infrastructure, or operational tooling projects</li>
<li>Experience writing automation, tooling, or scripts in Python or similar languages</li>
</ul><div><h2 class="jobSectionHeader">Benefits and Perks</h2>

We offer a comprehensive and competitive benefits package designed to support our employees' health, well-being, and long-term success:
<ul>
<li>Comprehensive Health Coverage: Medical, dental, and vision coverage for employees and eligible dependents.</li>
<li>Meaningful Equity: RSUs that give employees a stake in the company's long-term success.</li>
<li>Retirement Savings: 401(k) matching (U.S.) and pension contributions (U.K.).</li>
<li>Flexible Time Off: Unlimited PTO, company holidays, and floating holidays to support work-life balance.</li>
<li>Company-Wide Winter Break: Two weeks of company closure each winter to disconnect and recharge.</li>
<li>Paid Parental &amp; Family Leave: Paid leave to support you and your family through life's important moments.</li>
<li>Professional Development: Annual learning and development allowance to support your professional growth.</li>
<li>Wellness Benefits: Wellness and work-from-home stipends to support your physical and mental well-being.</li>
<li>Sabbatical Program: Four weeks of paid sabbatical leave after four years of service.</li>
<li>Flexible Work: Flexible schedules and a hybrid work model for our office-based teams.</li>
<li>In-Office Meals: Complimentary meals at our office hubs.</li>
</ul>
Benefits may vary by location, team, and role. 


At Lightning AI, we are committed to fostering an inclusive and diverse workplace. We believe that diverse teams drive innovation and create better products. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We are dedicated to building a culture where everyone can thrive and contribute to their fullest potential.</div></div>

AI Platform Support Engineer (US)

Second Order Effects

<div>Company Overview:

Second Order Effects started in 2016 as a services firm, taking on other companies' hardest engineering problems from first principles. We grew into a solutions firm that designs and ships complete custom electronics and systems, including power electronics, RF, and control systems. We've completed over 250 projects for more than 100 clients. Our designs control rocket engines, manage satellite communications, instrument fusion reactors, and are enjoyed by consumers around the world.

We approach problems from first principles. We break challenges down to their most fundamental components, which is how we find solutions that hold up across industries, use cases, and engineering functions. We focus on solving the right problems and building the teams to take them on. Because we believe that training and empowering others yields a greater impact than focusing on developing any specific technology, we expect every single member of our team to participate in building up those around them.

In the past year, we've started taking our own concepts and spinning them out into separate companies that we believe will meet the emerging needs of our clients and the industry at large. The work is concentrating in frontier technology, including space, fusion and fission energy, and advanced vehicles. We currently have two spinout companies in stealth that we're working on. 
 
Information about SOE's mission, vision, and values can be found here. 
Examples of the projects SOE has worked on can be found here. 


The Role:

As an Electrical Engineer, you will support the design, architecture, and implementation of high performance electrical systems across a diverse range of projects. You will work alongside a collaborative team of engineers to find and develop the right solutions for the problems at hand and client use case. If you're passionate about tackling mission-critical challenges and working across multiple industries, this is your chance to make a lasting impact and grow in a dynamic environment. 


Key Responsibilities:
<ul>
<li>Drive design efforts for electronic systems, including architecture and implementation details of circuitry and software/firmware</li>
<li>Perform component selection and trade studies of different implementation options to best generate and satisfy design requirements</li>
<li>Capture schematics and design PCB layouts, create component symbols and footprints</li>
<li>Circuit simulation and thermal analysis of designs, including sizing of thermal management systems</li>
<li>Develop firmware in C/C++ for microcontrollers, or digital design in Verilog HDL for FPGAs</li>
<li>Write and execute test plans for device validation and performance characterization</li>
<li>Take ownership of the design, development, testing, and end-to-end technical support for projects</li>
<li>Assess design risks and develop mitigation strategies</li>
<li>Create documentation for hardware, software and systems</li>
<li>Interface with internal teams and external clients to conduct design reviews for hardware/electronic systems and code reviews for software/firmware/HDL</li></ul> 


Minimum Requirements:
<ul>
<li>Able to work 40 hours a week on-site in El Segundo, California, or Redmond, Washington</li>
<li>Eligible to work on ITAR projects</li>
<li>Bachelor's Degree (Electrical Engineering, Computer Science, Physics, Math, or related field) or equivalent experience</li>
<li>3+ years of applied experience with a demonstrated passion for engineering and technology development</li>
<li>Excellent written and verbal technical communication skills; ability to explain technical concepts and their implications to non-technical audiences</li>
<li>Experience in any common ECAD tool, such as Altium Designer, KiCad, Cadence, PADS, EAGLE, etc.</li>
<li>Experience with C/C++ firmware development or Verilog HDL development</li>
<li>Experience in modeling, simulation, and testing of electronics</li>
<li>Familiarity with standard digital communication methods including serial / UART, SPI, and I2C</li>
<li>Expertise with one or more of the following: analog circuits, mixed-signal designs, embedded programming, RF, power electronics, or optical systems development</li></ul> 


Preferred Requirements:
<ul>
<li>Experience in team-based design and build projects (e.g., Formula SAE, Solar Car, CubeSat, Rover Challenge, etc.)</li>
<li>End-to-end electronics design experience: taking designs from requirements generation through schematic, layout, fabrication, and hardware bringup</li>
<li>Experience with analog small-signal circuit design (filters, op-amp circuits, signal conditioning) and/or power electronics designs: regulators, load drivers, supply filters, protection circuitry</li>
<li>Knowledge of PCB fabrication and assembly process, design for manufacture and design for assembly (DFM / DFA), familiarity with IPC and/or JEDEC standards</li>
<li>Experience interfacing with PCB and assembly vendors to have designs fabricated</li>
<li>Large-format or high-density or high-layer-count PCB design experience, preferably for aerospace, automotive, medical, or other high-reliability applications</li>
<li>Expertise with Altium Designer or KiCad</li>
<li>Familiarity with Python and/or MATLAB for data parsing and signal analysis</li>
<li>Familiarity with LTSpice for circuit simulation</li>
<li>Experience with a range of ARM Cortex-M devices (e.g., STM32, NXP S32K, TI TMS570, etc.) and Lattice or Xilinx FPGAs</li>
<li>Excellent understanding of OS fundamentals (e.g., schedulers, memory management, network stacks, file system architectures, etc.) and computer architecture or digital design fundamentals</li>
<li>Experience with continuous integration and testing (CI/CD) or related high-reliability software development strategies</li></ul> 


Compensation &amp; Benefits:
<ul>
<li>Salary range dependent on leveling
<ul><li>Engineer I: $100,000 - $130,000</li>
<li>Engineer II: $125,000 - $170,000</li>
<li>Senior Engineer: $155,00 - $200,000</li>
</ul></li><li>Equity (via ISOs) in Second Order Effects, Inc.</li>
<li>Equity (via PIUs) in our incubated companies (through our holding company, Second Order Holdings, LLC)</li>
<li>100% employer-paid health insurance (Medical, Dental, Vision) for employees + 50% dependent coverage</li>
<li>Flexible paid time off policy + 11 paid holidays + 12 paid sick days</li>
<li>401(k) retirement account and employer matching (Safe Harbor 4%)</li>
<li>Up to 22 weeks of paid parental leave dedicated to new child bonding</li>
<li>Relocation assistance available if 50+ miles away from the office</li>
<li>Electric Vehicle (EV) charging ports at our LAX office</li>
<li>Daily catered lunches, snacks, and accessible kitchen</li></ul> 


ITAR Requirements: To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Unfortunately, we are unable to provide sponsorship at this time.

Equal Opportunity: Second Order Effects is proud to be an Equal Opportunity Employer; employment with SOE is governed on the basis of excellence and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.</div>

Electrical Engineer

McKinstry

<div><div>Build the future, spark innovation and align your career with purpose.
McKinstry is innovating the waste and climate harm out of the built environment and creating lasting impact. Together, we&rsquo;re building a thriving planet
Buildings are a leading contributor to the climate crisis, generating nearly 40% of total global energy-related carbon emissions. We&rsquo;re making a lasting impact on our industry and within our communities by addressing the climate, affordability and equity crises through:<ul><li>
renewables and energy services</li><li>
engineering and design</li><li>
construction and facility services</li></ul>
To get where we&rsquo;re going, we need big thinkers, problem solvers and collaborative mindsets. Does that sound like you?
The Opportunity with McKinstry
McKinstry is looking to add a Project Engineer - New Construction to our growing New Construction Mechanical team in Seattle. If you thrive in a collaborative environment, enjoy studying project design and customer requirements, and are passionate about solving problems and achieving goals- this may be the right position for you!
Project Coordination
As a Project Engineer, you will support the Request for Proposal (RFP) and procurement process along with tracking current and future jobs, reviewing contracts, drawings, and specifications. You will also be assisting with scheduling, assisting in the development of the scope of work with subcontractors, and assisting in the preparation of monthly financial reporting. To be successful in this position, you must have a strong sense of ownership and be technically sound.
Communication:
As a Project Engineer, you will be expected to communicate with general contractors, architects, engineers, and owners. You must possess the ability and confidence to interact with leaders within the industry. You will work closely with our project management team to solve problems and will gain hands-on experience in the field.
Documentation:
This role will be tasked with creating and responding to requests for information (RFI). You will develop, process, and track equipment, materials, and informational submittals, as well as process change orders, create billing breakdowns, and conduct estimates.
What You Need to Succeed at McKinstry<ul><li>
BA/BS degree in Construction Management, Mechanical Engineering, or Electrical Engineering or comparable degree preferred, or equivalent work experience.</li><li>
Knowledge of construction concepts preferred.</li><li>
Ability to read and interpret construction plans, specs, contracts, proposals, estimates preferred.</li><li>
Intermediate knowledge of Microsoft Suite required, working knowledge of Salesforce, ViewPoint and Accubid preferred.</li></ul>
PeopleFirst Benefits
When it comes to the basics, we have you covered:<ul><li>
Competitive pay</li><li>
401(k) with employer match and profit-sharing plan</li><li>
Paid time off and holidays</li><li>
Comprehensive medical, prescription, dental, and vision with low or zero deductible options and low out of pocket maximums</li></ul>
People come first at McKinstry, and we go beyond the basic benefits with:<ul><li>
Family formation benefits, including adoption and IVF assistance.</li><li>
Up to 16 weeks paid parental leave.</li><li>
Transgender inclusive benefits</li><li>
Commuter benefits</li><li>
Pet insurance</li><li>
&ldquo;Building Good&rdquo; paid community service time.</li><li>
Learning and advancement opportunities via McKinstry University.</li><li>
McKinstry Moves onsite gyms or reimbursement for remote workers.</li></ul> 
See benefit plan documents for complete details.
If you&rsquo;re driven by our vision to build a thriving planet together, McKinstry is the place to build your career.
The pay range for this position is $29.55 - $48.89 per hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This is a non-exempt role and will be paid hourly. A bonus may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. Base pay information is based on market location.
The McKinstry group of companies are equal opportunity employers. We are committed to providing equal employment opportunities to all employees and qualified applicants without regard to sex, gender identity, sexual orientation, age, race, color, creed, marital status, national origin, disability, veteran status, genetic information or any other basis protected by law. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.
McKinstry is a drug-free workplace. Employment is contingent upon successfully passing a pre-employment drug and alcohol test, complying with the requirements of the Immigration Reform and Control Act and a Confidentiality Agreement, in addition to successful outcomes of background and reference checks.
Applicants for this role will only be considered if they possess current US Work Authorization, and do not require employer-sponsored VISA support to begin or remain in this role.
 #LI-DL1</div></div>

Project Engineer - New Construction

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
Amazon's mission is to be Earth's most customer-centric company, and our Amazon Customer Service (CS) organization is an essential part of that mission. CS is one of the largest customer service organizations in the world with hundreds of thousands of associates providing support 24/7 in over 22 languages. 
 
The Network Solutions org within CS is building intelligent, adaptive systems that match customers to optimal experiences and continuously improve service quality at scale. The Journey Management (JM) Team within Network Solutions is looking for a Senior Business Intelligence Engineer to own the data modeling, analytics, and metrics infrastructure for Precision Match, the foundational capability that routes customers to the right support the first time for complete resolution. Journey Completion is the learning and corrective arm of Journey Management building Match Quality Intelligence that runs the flywheel to continuously refine matching quality and develops associates. 
 
In this role, you will design analytics-ready data models that transform raw pipeline data into structured datasets enabling inspection of matching quality at scale. You will own executive-facing dashboards and automated reporting for P0 Precision Match metrics including First Contact Resolution Rate, Transfer Rate, repeat contact rates, and attribution breakdowns. You will build BI capabilities that enable cross-functional partners to inspect matching performance and surface actionable insights without ad-hoc manual analysis. You will partner with engineering and science teams to define metrics governance, ensure data fidelity, and establish sources of truth for Precision Match reporting. 
The ideal candidate is a self-starter comfortable with ambiguity who communicates effectively across technical and non-technical teams and seeks to tell the story of the data with little direction. 
 
Key job responsibilities 
As the Senior Business Intelligence Engineer (BIE) for Journey Completion, you will be the single-threaded owner of the analytics and reporting infrastructure that powers Precision Match decision-making. You will operate at the intersection of data engineering, business intelligence, and product analytics, building systems that make matching performance visible, measurable, and actionable for leadership and cross-functional partners across a global CS network serving 500M+ annual contacts. 
 
Data Modeling and Dataset Engineering 
<ul><li>Design and build analytics-ready data models transforming raw pipeline data from matching, routing, and contact resolution systems into structured, queryable datasets.</li><li>Develop enriched datasets combining internal contact, associate, and routing data with attribution signals, applying data quality checks and ensuring source-to-consumption fidelity.</li><li>Work with cross-functional stakeholders to define and maintain sources of truth for Precision Match metrics. Obsessively monitor data fidelity and own resolution when issues arise.</li></ul> 
Executive Reporting and Dashboards 
<ul><li>Build and own executive-facing dashboards and automated reports (daily, weekly, monthly business reviews) for P0 Precision Match metrics and attribution breakdowns.</li><li>Create standardized reporting and operational templates driving consistent metrics tracking across Journey Management leadership.</li></ul> 
Analytics and Business Intelligence 
<ul><li>Develop analytics solutions enabling cross-functional partners to inspect matching performance, identify trends, and surface actionable insights at scale.</li><li>Manipulate and mine data from Redshift, MySQL, and other sources to perform root cause analyses on matching failures, answer complex business questions, and surface new insights on routing quality and associate performance.</li><li>Quantify Precision Match performance through attribution modeling distinguishing suboptimal matching from planning/supply factors and associate execution gaps.</li><li>Lead business discussions to share insights, challenge status quo, and provide forward-looking recommendations to enable strategic decision making and growth of Precision Match.</li></ul> 
AI-Enhanced Reporting 
<ul><li>Build AI-powered reporting solutions including LLM-assisted insights, automated narrative generation, and intelligent alerting extending what stakeholders can do independently with data.</li></ul> 
Cross-Functional Partnership 
<ul><li>Partner with engineering and science teams on metrics governance and data capture at source.</li><li>Translate complex business needs into clear data solutions across Journey Management, Precision Match science, and associate development teams.</li></ul> 
About the team 
You will be part of a Product and Technology team in Customer Service/ Network Solutions org building the intelligence to understand why a match results in a transfer or repeat contact, applying attribution logic that distinguishes suboptimal matching from planning/supply factors and associate execution gaps. You will work alongside SDEs, BIEs, Data Engineers, Scientists, TPMs, and Product Managers to build the closed-loop feedback system continuously optimizing matching and developing associates serving 500M+ annual contacts.</div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>1+ years of SQL, ETL or Oracle experience</li><li>1+ years of developing automated reporting experience</li><li>5+ years of as a Data Analyst, Data Engineer, Business Intelligence Analyst, or a related occupation experience</li><li>Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, Statistics, Economics, or a related field</li><li>Experience with theory and practice of information retrieval, data science, machine learning and data mining</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience working directly with business stakeholders to translate between data and business needs</li><li>Experience managing, analyzing and communicating results to senior leadership</li><li>Experience programming to extract, transform and clean large (multi-TB) data sets</li><li>Experience with AWS technologies</li><li>Experience with theory and practice of design of experiments and statistical analysis of results</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, WA, Seattle - 130,400.00 - 176,300.00 USD annually</div>

Senior Business Intelligence Engineer, Amazon Customer Service

Google

<div>In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:<div><ul><li>
Health, dental, vision, life, disability insurance</li><li>
Retirement Benefits: 401(k) with company match</li><li>
Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment</li><li>
Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
</li><li>Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks</li><li>
Baby Bonding Leave: 18 weeks</li><li>
Holidays: 13 paid days per year</li></ul></div><h3 class="jobSectionHeader">
Minimum qualifications:</h3><ul>
<li>Bachelor&rsquo;s degree or equivalent practical experience.</li>
<li>2 years of experience with developing large-scale infrastructure, distributed systems or networks, or experience with compute technologies, storage or hardware architecture.</li>
<li>2 years of experience developing test automation in C++, Java or Python.</li>
<li>2 years of experience with software development or 1 year of experience with an advanced degree in an industry setting.</li></ul> 
<h3 class="jobSectionHeader">
Preferred qualifications:</h3><ul>
<li>Master's degree or PhD in Computer Science or related technical fields.</li>
<li>2 years of experience with data structures and algorithms.</li>
<li>Experience in developing cloud-based storage systems.</li>
<li>Experience tuning performance and scale in large-scale distributed systems.</li>
</ul><div><h2 class="jobSectionHeader">About the job</h2>
Google Cloud's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google Cloud's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. You will anticipate our customer needs and be empowered to act like an owner, take action and innovate. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.
 
 
As a Software Engineer within Google Cloud Storage (GCS) Resource Engineering, you will make significant, independent technical contributions to our capacity planning, resource allocation, and efficiency platforms. You will design, code, and deploy features for GCS capacity pipelines, delivering end-to-end tasks to ensure Google&rsquo;s storage infrastructure never blocks AI workloads or scaling demands. You will own medium-to-large features from design to launch, directly supporting high-visibility initiatives that guarantee predictability, zonal isolation, and separation for customers. You will collaborate with senior engineers and partner teams to build advanced capacity solvers, automated guardrails, and resource fungibility models. You will align with GCS, Site Reliability Engineering (SRE), product partners to define technical requirements, leveraging Google&rsquo;s AI/ML tools to maximize engineering velocity and sustain operational excellence.Google Cloud accelerates every organization&rsquo;s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google&rsquo;s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
 
 
US: $147000 - $211000 (USD) + 15% bonus target + equity + benefits 
 
Learn more about benefits at Google.</div><div><h2 class="jobSectionHeader">
Responsibilities</h2><ul>
<li>Design, code, test, and deploy new features and enhancements for the GCS Resource engineering capacity planning pipelines, actively leveraging Google's AI tools and platforms to enhance productivity and innovation throughout the development life-cycle.</li>
<li>Own medium-to-large-scale features from technical design through to launch and operation.</li>
<li>Collaborate with fellow engineers, product managers, and partner teams to define project requirements and deliver on the product roadmap.</li>
<li>Contribute to the monitoring, alerting, and overall production health of the system.</li>
<li>Develop and maintain fluency with the latest internal AI tools and best practices for software engineering, proactively identify opportunities to apply AI to improve efficiency.</li>
</ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.</div>

Software Engineer III, GCS Resource Engineering

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
The Live Playback Operations team are seeking a Support Engineer to own the operation and end-to-end monitoring of live events on Prime Video. The role involves working with internal and external partners to ensure the video signal for each event is received, routed through our encoding/packaging infrastructure, and successfully delivered to customer devices; on-site from our fully-equipped, industry leading operations centers.
 
 
Prime Video is the first-stop entertainment destination offering customers a vast collection of premium programing in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports &ndash; including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. 
 
Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. 
 
As a Prime Video Live Operations Support Engineer, you&rsquo;ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You&rsquo;ll get to work on projects that are fast-paced, challenging, and varied. You&rsquo;ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. 
 
We&rsquo;ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented engineers, you can decide where a career Prime Video takes you! 
 
Key job responsibilities 
<ul><li>Work with peers and other teams on high-severity, active support issues, prioritizing mitigation while investigating root-cause fixes</li></ul> 
<ul><li>Deliver reports to senior leadership</li></ul> 
<ul><li>Aid in the development and testing of operational tools and AI-powered workflows that improve efficiency through automation</li></ul> 
<ul><li>Customer notification and workflow co-ordination with follow-up to maintain service level agreements</li></ul> 
<ul><li>Creating and maintaining team specific knowledge-base articles and operational and training documentation</li></ul> 
<ul><li>Assist in the training of new support staff as the team grows</li></ul> 
<ul><li>This role requires working evenings, weekends, and holidays.</li></ul> 
A day in the life 
A typical day could involve; 
 
<ul><li>Interacting with Prime Video's partners to root cause customer impacting incidents.
</li></ul> 
<ul><li>Managing ticket queues to ensure issues are addressed quickly, well documented, and tracked for long-term, iterative improvement</li></ul> 
<ul><li>Working with developers on development roadmaps and helping set priorities for backlog requests</li></ul> 
<ul><li>Identifying and driving down recurring incidents through OE best practices</li></ul> 
<ul><li>Representing the team when collaborating with adjacent teams across infrastructure/signal engineering, solution architects and developers.
</li></ul> 
<ul><li>Scripting and the use of AI to develop automation to improve the team's efficient use of tools and reduction of manual tasks.</li></ul> 
About the team 
Live Playback Operations work on a &lsquo;follow the sun&rsquo; model, with team members located in Seattle, London, and Hyderabad, providing 24/7/365 coverage. We cover a wide range of live events; NFL, NBA, MLB, NHL, UCL, EPL, Copa do Brasil, Serie A, Wimbledon, concerts, and much more, available world-wide on Prime Video. We are growing, and hope you may be part of our exciting future!</div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>2+ years of software development, or 2+ years of technical support experience</li><li>Experience scripting in modern program languages</li><li>Experience troubleshooting and debugging technical systems</li><li>2+ years experience with technical support in a live streaming environment; knowledge of video encoding and delivery, acquisition, codecs, adaptive bit rate video playback, common streaming protocols, software support, and related troubleshooting and escalation.</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience with live broadcast production, transmission, working in a NOC or MCR (Master Control)</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, WA, Seattle - 80,200.00 - 130,700.00 USD annually</div>

Live Ops Support Engineer, Prime Video, Live Playback Operations

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