account service coordinator Jobs in Atlanta

account service coordinator

administrative assistant - officer Jobs in Atlanta

administrative assistant - officer

airport lounge bartender

atl cargo office supervisor Jobs in Atlanta

atl cargo office supervisor

cabin experience agent - atl Jobs in Atlanta

cabin experience agent - atl

baggage service office

Maximus Global Services

<div>Job Description &ndash; BAGGAGE SERVICE &ndash; ET ATL<div>
V</div> 
 Classification 
 
 exempt nonexempt 
Reports to 
 MGS General Manager
Date: Revised:
 
08/2023 
JOB DESCRIPTION
Summary/Objective
Process delayed, damaged and pilfered baggage claims in a timely manner and pursuant to company policy at Baggage Service Offices
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
The BSO Representative will work in the BSO office at the airport to ensure the team is effectively working with customers to assist them with their delayed, damaged or pilfered.</li><li>
The BSO Representative must be empathetic and helpful to customers who have been separated from their belongings and must be resourceful when searching for valuable items or assisting a customer replace his/her damaged items.</li><li>
The Baggage Service Office Representative will interact with airline passengers in a courteous, efficient, friendly and professional manner:</li><li>
Process delayed, damaged and pilfered baggage claims in a timely manner and pursuant to company policy at Baggage Service Offices</li><li>
Ensure all baggage file information is complete and accurate in the computerized baggage tracking system, updating the file when applicable.</li><li>
Amend existing files with baggage status in a timely manner and pursuant to company policy.</li><li>
Close baggage claim files that have been resolved in a timely manner and pursuant to company policy.</li><li>
Arrange baggage delivery with baggage service delivery providers.</li><li>
Assist customers with damaged and pilfered bags, lost and found and loss and/or delay of assistive devices</li><li>
Understand and manage work based on DOT guidelines, limits to liability, Contract of Carriage and company policy.</li><li>
Implement policies and procedures for Priority Parcel Service packages.</li><li>
Log and manage Lost &amp; Found/Left on Board items.</li><li>
Additional related duties as deemed operationally necessary by baggage service supplier or airline.</li></ul>
Competencies<ul><li>
Teamwork Orientation</li></ul><ul><li>
Stress Management/Composure</li><li>
Ethical Conduct</li><li>
Good Communication</li><li>
Customer Service</li><li>
Leadership</li></ul>
Supervisory Responsibility
This position supervises the team of passenger service agents at counter and gates. 
 Work Environment
This job operates in a professional airport environment. Employees may be exposed to outside elements such as rain, sun and others. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
This position is very active and requires standing, walking and seating.
Required Education and Experience<ul><li>
High school diploma or GED.</li><li>
2-3 years&rsquo; experience in customer service at airport or similar entities.</li></ul>
Additional Eligibility Qualifications<ul><li>
Pass a background check.</li><li>
Computer literacy in MS Office packages such as Word, Excel and Outlook.</li><li>
Must be able to read, write and speak English.</li><li>
Experience in Customer Service</li><li>
The job requires someone empathetic and helpful to customers.</li></ul>
Security Clearance (if applicable)
Must be eligible for CBP seal and pass the criminal background check to obtain the airport ID.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 
 
 Signatures 
 
 This job description has been approved by all levels of management:
Director_Fernando Mariona_________HR__Maria V Matamoros_______________________
Employee signature below constitutes employee's understanding of the requirements, essential functions and duties of the position. 
Employee__________________________________ Date_____________</div>

Baggage Service Office

Ideal Salon Studio Suites

Position Overview:Ideal BizCenter is seeking a reliable, organized, and detail-oriented Executive Assistant to support daily business operations and administrative functions. This role is ideal for someone who enjoys organization, communication, customer service, marketing, and helping businesses run efficiently.The Executive Assistant will provide administrative support across multiple businesses operated by Ideal BizCenter, including email management, customer and tenant correspondence, record keeping, social media marketing, marketing available suites, and general office support. There will also be opportunities to assist with special projects and business development initiatives across the Ideal BizCenter family of businesses.This position offers opportunities for increased hours, compensation growth, and expanded responsibilities based on individual performance and business growth.Key ResponsibilitiesAdministrative Support:<ul><li>- Manage and organize business emails and correspondence</li><li>- Assist with scheduling, calendar management, and follow-up communications</li><li>- Maintain digital records, files, and business documentation</li><li>- Prepare reports, spreadsheets, and basic business documents as needed</li><li>- Perform general clerical and administrative duties</li></ul>Customer &amp; Tenant Relations:<ul><li>- Respond to customer and tenant inquiries in a professional and timely manner</li><li>- Maintain tenant and customer records</li><li>- Assist with account updates, payment reminders, and routine communications</li><li>- Coordinate communication between customers, tenants, vendors, and management</li><li>- Help ensure operational issues and requests are properly documented and addressed</li></ul>Marketing &amp; Business Support:<ul><li>- Assist with marketing available office and salon suites</li><li>- Respond to inquiries from prospective tenants and clients</li><li>- Create, schedule, and manage social media content across multiple platforms</li><li>- Help maintain online listings, marketing materials, and promotional content</li><li>- Support customer service and follow-up efforts</li><li>- Assist with special projects and operational improvements as needed</li></ul>Business Development Support:<ul><li>- Conduct basic research and provide administrative support for growth initiatives</li><li>- Assist with marketing campaigns and promotional efforts</li><li>- Support projects across multiple Ideal BizCenter businesses</li><li>- Help identify opportunities to improve efficiency and customer experience</li></ul>*Qualifications<ul><li>- Strong organizational and time management skills</li><li>- Professional written and verbal communication skills</li><li>- Comfortable using email, Microsoft Office, Google Workspace, social media platforms, and basic business software</li><li>- Ability to work independently and manage multiple tasks</li><li>- Detail-oriented with strong follow-through</li><li>- Customer service experience is a plus</li><li>- Experience with social media marketing is preferred</li><li>- Administrative, office support, or customer service experience preferred but not required</li></ul>What We Offer<ul><li>- Flexible work schedule</li><li>- Competitive hourly pay of $15&ndash;$25 per hour based on skills and experience</li><li>- Opportunities for increased hours and compensation based on performance and business growth</li><li>- Hands-on experience supporting multiple businesses</li><li>- Opportunities to contribute to marketing and business development initiatives</li><li>- Supportive and collaborative work environment</li></ul>Pay: $15.00 - $25.00 per hourBenefits:<ul><li>Flexible schedule</li><li>Professional development assistance</li></ul>Work Location: Hybrid remote in Atlanta, GA 30311

Executive Assistant

Amherst

<div>Open the door to your dream job and join #TeamMainStreet. With more than 40,000 homes in 30 markets, Main Street Renewal is one of the largest providers of single-family rental homes across the country. We understand that our employees are the invaluable drivers of our success. That's why we hire the most talented, passionate individuals who enjoy contributing to a growing, winning team. Here, you'll be a part of a fast-growing company dedicated to providing a best in class leasing and customer service experience to our residents.
The Maintenance Technician II is responsible for responding to and repairing property issues identified by our residents throughout the branch city market. This is a full-time position and reports directly to the Maintenance Lead, Supervisor, or Manager.<ul><li>
Review the calendar each day for assigned work orders to be completed. Ensure all requested repair information is gathered and all appropriate supplies are available</li><li>
Schedule daily tasks and communicate with residents on expected arrival times</li><li>
Complete all requested property maintenance within Main Street Renewal service level agreement (SLA) turn-around times and scope which includes but not limited to property walks, plumbing, electrical, mechanical, HVAC, carpentry repairs as well as external repairs to asset</li><li>
Ensure all work orders are closed out timely (while at the home prior to next appointment)</li><li>
Communicate with the Austin Support Center and Maintenance Lead and/or Supervisor regarding the status and completion of repairs</li><li>
Responsible for documenting all completed work by taking before and after photos</li><li>
Track supplies and tool usage for restocking and servicing</li><li>
Basic knowledge of technology but the ability to learn, adapt and grow</li><li>
Perform rekeying of properties as well as other specific repair and/or securing work directly in the pursuit of successful property condition management</li><li>
An understanding of a great move in experience and performing effective pre move in audits/repairs prior to a new move in</li><li>
Basic level knowledge of plumbing, electrical and carpentry work with the expectation of development and growth; if certified in one trade, the ability to perform work internally utilizing knowledge of systems</li><li>
Provide exceptional customer service to MS Renewal residents</li><li>
Provide assistance and resources to peers as needed</li><li>
Maintain and understand fundamental knowledge of the business</li><li>
Ability and willingness to learn all aspects of the Maintenance Technician position and continue to grow and develop to the next level within the company, Maintenance Technician Lead</li><li>
Other duties as assigned</li></ul>
What you&rsquo;ll need to have:<ul><li>
HS Diploma or GED</li><li>
Service-minded approach to all aspects of the job.</li><li>
2-3 years of prior maintenance experience minimum of 1-year in maintenance with single-family or multi-family property management company</li><li>
Vocational/technical school and/or college considered a plus</li><li>
Basic knowledge of building and property management codes</li><li>
Knowledge of HVAC, electrical, plumbing, carpentry, lock key and general household repairs</li><li>
One or more of HVAC, Plumbing, Electrical certification preferred</li><li>
Good communication and written skills</li><li>
Great organizational and customer service/satisfaction philosophy</li><li>
Must have a current and valid driver's license as you will be operating a company vehicle</li><li>
Be at least 21 years old</li><li>
Must be able to multi-task in a fast-paced work environment</li></ul>
Just a few other things you should know:<ul><li>
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</li><li>
This job operates in the field at our properties in the metro area established for this position and reports to the Branch office. This job may also work in a professional office environment when work in the branch office is required. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.</li><li>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</li><li>
This is largely a sedentary role; however, some light maintenance work may be necessary at times. This role requires travel to our properties and may be physically demanding. The ability to physically perform the following duties for prolonged periods of time may be required: Unassisted lifting up to 50 pounds, Bending, Walking, Kneeling, Stretching, Able to work on step ladders or extension ladders up to 30 feet, Able to work in confined spaces, indoors and outdoors in all climates, and unclean environments with fumes, dust, and poor ventilation while adhering to company safety requirements and programs, Able to perform all duties in a safe manner at all times</li><li>
Travel is required to Main Street properties in and around the metro-area to which this position is assigned.</li></ul>
Typical workdays are Monday through Friday. Occasional evening and weekend work may be required as job duties demand.<div>
Our full-time employee benefits include:<ul><li>
A competitive compensation package, annual bonus, 401k match</li><li>
Flexible PTO including 7 paid holidays, 1 floating holiday, and 1 volunteer day</li><li>
Employer-paid benefits (medical, dental, vision, health savings account)</li><li>
Professional career development and reimbursement</li><li>
Up to 16 weeks paid maternity leave; up to 4 weeks of paid parental leave</li><li>
Backup childcare offered through Bright Horizons</li></ul></div>
Main Street Renewal is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.</div>

Maintenance Technician II

Rimkus

<div>Join Rimkus and unlock your potential with endless opportunities for growth, learning, and making a difference!
Rimkus (www.rimkus.com) is a worldwide leader in Engineering and Technical Consulting. Rimkus experts specialize in building envelope, engineering, forensic consulting, dispute resolution, construction management services, and solutions built for the environment.
NOW IS THE TIME to join this growing and stable company! We offer our full-time employees a competitive salary, bonus opportunities and a full benefits package that includes medical, dental, vision, life, disability, employer-matching 401(k), and opportunities for advancement!
Overview
Supports the business group and/or specific operating department by performing clerical and administrative duties for office personnel. Prepares letters, emails, and spreadsheets. Maintains job files and business records, coordinates meetings and assists with special projects. Reviews other confidential client communications. Process and distribute incoming mail, greet visitors, answer phones, and route calls to office personnel. Provides specialized administrative support to the District Manager or department head. Works under general supervision in the performance of assigned tasks.
Essential Job Functions
Matter Specific Administration<ul><li>
Prepares general correspondence and emails.</li><li>
Receives incoming matter assignments, addresses all elements of matter sheet, and inputs assignment into company systems with accuracy.
</li><li>Ensures timely review of invoices and submits to clients via email or client portal.</li><li>
Maintains matter-related and general office files per company directives (hard copies, electronic, archived, vendor files) and other files related to the company&rsquo;s business.</li><li>
Depending on office size, may oversee evidence storage, evidence records, and process legal subpoenas.</li></ul>
General Office Administration<ul><li>
Schedules and organizes activities such as meetings, and other activities for all members of the department or business group.</li><li>
Processes matters and check requests, and third-party invoices.</li><li>
Serves as a primary point of contact by answering and directing incoming calls to appropriate office personnel and assisting clients by responding to inquiries in a professional and timely manner.</li><li>
Works effectively with administrative staff and the broader office team to support office operations and ensure coordination of day-to-day activities.</li><li>
Works collaboratively with administrative team in other offices to provide back-up support, as needed.</li></ul><ul><li>
Maintains the functionality and professional appearance of the office by overseeing common areas and managing inventory of office supplies, snacks, and related items.</li><li>
May assist the District Manager and Business Development Manager with client collections.</li><li>
Adheres to directives as outlined in the Administrative Systems and Procedures Manual.</li><li>
Attends and participates in monthly region administrative conference calls.</li><li>
Performs other duties as assigned.</li></ul>
At Rimkus, we value a diverse and inclusive workplace where all employees feel valued and respected. We are committed to creating a work environment that supports and celebrates the unique perspectives and experiences of all employees. If you share our commitment to diversity and inclusivity and are excited about joining a welcoming and supportive team, we encourage you to apply for our open positions.
Rimkus is an Equal Employment Opportunity (EEO) Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, or protected veteran status.
THIS JOB DESCRIPTION IS SUBJECT TO CHANGE AND DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT OR A GUARANTEE OF CONTINUED EMPLOYMENT.
Rimkus works with a limited number of approved recruiting partners. All agency submissions must be made through our designated submission process. Unsolicited resumes will not be recognized. 
Requirements 
Required Education and Certifications<ul><li>
High school diploma with some college.</li><li>
Associate degree or higher desired.</li><li>
Minimum of 3 years&rsquo; experience in an administrative capacity.</li><li>
Experience in legal, construction, insurance industries a plus.</li></ul>
Required Skills and Abilities<ul><li>
Must possess strong interpersonal and client service skills, with a demonstrated ability to communicate with professional tact and diplomacy and provide responsive, professional support in a fast-paced office environment.</li></ul><ul><li>
Must be able to handle sensitive and confidential information.</li><li>
Must be able to understand departmental operations and procedures.</li><li>
Must be able to interact and communicate with individuals at all levels of the organization.</li><li>
Must have working knowledge of a variety of computer software applications including word processing, spreadsheets, email, and presentation software (MSWord, Excel, Outlook, PowerPoint, and Teams), and other technical software and database (SharePoint, etc.) programs.</li><li>
Must possess good business writing, editing, and proofreading skills; work requires continual attention to detail, establishing priorities, and meeting deadlines.</li><li>
Must have the ability to read, analyze, and understand information and ideas presented in writing.</li><li>
Must be able to respond written or verbally to job-specific and general inquiries from management, peers, subordinates, clients, and external vendors.</li><li>
Must be able to produce and disseminate correspondence (i.e. emails, letters, etc.) as requested.
</li></ul>Physical Demands, Overtime, Language and Writing Skills, and Travel Requirements
Physical Demands - Work is performed primarily in an office setting. Employee is frequently required to stand, walk, sit, climb, bend, balance, stoop, kneel, crouch, talk, and hear. Employee may lift and/or move up to 25 pounds. Clear vision and depth perception are also necessary.
Overtime - This position is salaried with a non-exempt FLSA status. Regular working hours are 8:00 a.m. to 5:00 p.m., Monday through Friday, with one hour for lunch. There will be periods where overtime will be required, which the employee will need to comply with in order to meet the demands of the position.
Language and Writing Skills - Must have ability to read, analyze, and understand information and ideas presented in writing. Able to respond written or verbally to job-specific and general inquiries from management, peers, subordinates, clients, and external vendors. Must be able to produce and disseminate correspondence (i.e. emails, letters, etc.) as requested.
Travel Requirements &ndash; Not expected for this position. 
Benefits 
<ul><li>
Health Care Plan (Medical, Dental &amp; Vision)</li><li>
Retirement Plan (401k, IRA)</li><li>
Life Insurance (Basic, Voluntary &amp; AD&amp;D)</li><li>
Paid Time Off (Vacation, Sick &amp; Public Holidays)</li><li>
Family Leave (Maternity, Paternity)</li><li>
Short Term &amp; Long Term Disability</li><li>
Training &amp; Development</li></ul></div>

Administrative Assistant - Atlanta, GA

RR Donnelley

<div>Company Description 
RRD provides marketing, packaging, print, and business services to the world&rsquo;s most respected brands. The company&rsquo;s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey. 
Job Description 
Position summary
The Technical Support Associate, Sr. works under general supervision and is responsible for providing technical assistance and support related to computer systems, hardware, and software. This individual responds to queries, runs diagnostic programs, isolates problems, and determines and implements solutions while working directly with impacted users of technology.
Job duties
(* denotes an &ldquo;essential function&rdquo;)<ul><li><ul><li>Provide 1st and 2nd level IT support service, using a professional approach with excellent, proficient telephone techniques and high quality communication through effective, practiced customer service skills.</li></ul></li><li>
Respond to technical support queries and log them into the IT Service Management System, ensuring that details are accurately and promptly entered to the requestor's and the division's satisfaction.</li><li>
Utilize a wide range of technological tools to investigate, diagnose and fix to a defined service level target, or where appropriate, escalate technical issues to the appropriate team(s).</li><li><ul><li>Troubleshoot end-user hardware, operating system, basic network, server-based access and voice communications problems, providing resolutions where possible while working with IT Help Desk.</li><li>Troubleshoot software-related problems, and other computer-related peripherals issues, providing resolutions where possible while working with IT Help Desk.</li></ul></li><li>
Maintain and update internal knowledge base of procedural and technical information, fully adhering to updates in policy, procedures and new technology.</li><li>
Process and respond to incoming IT forms and requests: procurement, access requests and queries/call requests submitted via e-mail, phone or in person.</li><li>
Travel to provide on-site IT support for client offices, and temporary trial site locations.</li><li><ul><li>Install and configure Windows and Apple desktops and laptops as per company standard builds.</li><li>Ensure all new assets (hardware and software) are entered into the asset inventory system.</li><li>Develop procedures and training manuals and conduct presentations and briefings.</li><li>Provide training and respond to technical how-to questions from end-users and customers on the use of systems and applications.</li></ul></li><li>
Help develop and mentor fellow staff members, in addition to following best practices and procedures, and sharing knowledge across the team.</li></ul> 

Qualifications 
<ul><li>
B.A. or B.S. degree in information technology is preferred but not necessary</li><li>
5+ years&rsquo; experience in IT or technology experience in a customer service oriented role</li><li>
Experience troubleshooting end-user hardware, operating systems, basic network troubleshooting, basic Windows Active Directory Management and voice systems support.</li><li>
Ability to work under pressure</li><li>
Ability to work on own initiative and as part of a team</li><li>
Ability to travel up to 50% and work effectively from office, hotel, and temporary office space</li><li>
High level of communication, training and motivation skills</li><li>
High quality customer care communicator at all levels. Fully proficient telephone techniques / experience.</li><li>
Ability to communicate with both internal and external clients including but not limited to Manager, Directors and above</li><li>
Strong problem solving skills</li><li>
Ability to schedule, prioritize and delegate workload to balance multiple projects and deadlines</li><li>
Detail oriented with emphasis on accuracy and quality</li><li>
Ability to anticipate potential IT issues</li></ul> 

Additional Information 
The range of pay for this role at the noted RRD location is $28 to $33/ hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD&rsquo;s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.
Shift: Monday - Friday, 8:00 AM to 5:00 PM
#GOC
#LI-0925
#li-onsite
#WLNAT<div></div>
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans</div>

Sr. IT Support Specialist

Zund America

<div>Zund America Inc., located in Oak Creek, Wisconsin is the US Headquarters of Zund Systemtechnik AG in
 
Altst&auml;tten, Switzerland. Our cutting and routing tables enhance the production capabilities of our customers 
worldwide. Our cutting-edge software solutions and integration technologies allow us to push the limits of
 
what is possible.
Zund employees are engaged, passionate and actively contribute on all levels. Our culture allows all
 
employees to develop new skills and grow their careers.
Interested? Apply now and find out how you can be a contributing factor in our customers' success!
Summary/Objective 
The Field Service Technician I is a customer-facing technical professional responsible for installing,
 
troubleshooting, repairing, and performing preventative maintenance on Z&uuml;nd digital cutting systems at
 
customer sites across North America, with occasional international travel. This role also provides remote
 
telephone and online support. This role requires professionalism, strong technical aptitude, ability to
 
work independently under guidance, and a commitment to delivering excellent customer service.
What you would do:<div><ul><li> 
Perform installation, troubleshooting, repair, and preventative maintenance of Z&uuml;nd equipment at
</li></ul>customer locations with minimal supervision 
<ul><li>Provide timely, accurate telephone and remote technical support</li><li>Prepare and complete all service reports, warranty documentation, expense reports, and related
</li></ul>administrative tasks accurately and in a timely manner 
<ul><li>Accurately document service activity and machine data in Salesforce CRM</li><li>Follow up on open service issues to ensure full resolution and proper documentation</li><li>Escalate complex technical issues quickly and effectively to internal support resources</li><li>Inspect returned parts, evaluate warranty claims, and process associated documentation</li><li>Learn and become proficient in Z&uuml;nd software and digital cutting system operations</li><li>Train customers on proper use of equipment and software, both on-site and remotely</li><li>Support trade shows, open houses, and in-house demonstrations, including occasional weekend
</li></ul>travel</div>
What we require from you:<div><ul><li> 
Technical school education and/or one year of field service experience in a related industry is
</li></ul>preferred but not required 
<ul><li>Strong mechanical, electrical, and pneumatic troubleshooting abilities</li><li>Critical thinking and real-time problem-solving abilities with willingness to learn and apply new
</li></ul>skills on the job. 
<ul><li>Self-motivated, reliable, honest, and capable of working independently under guidance</li><li>Good organizational skills and attention to detail</li><li>Willingness and ability to work flexible hours, including overnight travel up to 80%</li><li>Strong written and verbal communication skills
</li><li>Proficiency in Microsoft Office; familiarity with Salesforce or similar CRM system is a plus</li><li>Ability to manage multiple tasks and priorities in a fast-paced, customer focused environment.</li></ul></div>
Besides the fantastic state of the art facility and career growth we also offer an excellent Benefit Program
 
that among others includes Medical, Dental and Vision Coverage, Life Insurance, Long-term and Short-term
 
Disability Insurance and a Retirement Plan (401K).
Zund America, Inc. is an EEO employer.</div>

Field Service Technician

Afni, Inc.

<div>
 
 Description
 
 
 
 Career paths start between $14.50 and $15/hr plus bonus.
 
 
 
 Why start building your career at Afni?
 
 
 
 We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We&rsquo;ve been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
 
 
 
 What do we offer?
 
 
 
 A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
 
 
 
 What can you expect from your work at Afni?
 
 
 
 This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, a cooperative environment where you can learn, grow, and advance.
 
 
 
 What do we expect from you as part of this team?
 
 
 
 You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
 
 
 
 How can you join the Afnimazing team?
 
 
 
 You can apply online here!
 
 
 
 Requirements
 
 
 
 
 Key Qualifications
 
 
 
 <ul>
 <li>
 Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting.
 </li>
 <li>
 Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting.
 </li>
 <li>
 Available for 12 weeks of paid training, with consistent 8-hour shifts scheduled between Sunday and Saturday, 07:00AM &ndash; 01:00AM CST.
 </li>
 <li>
 Available to work 8-hour shifts any day of the week, including weekends and holidays, between 07:00AM &ndash; 01:00AM CST.
 </li>
 <li>
 Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.
 
 
 </li>
 </ul>
 
 Afni is currently hiring in the following states. You must live in one of these states:
 
 
 
 <ul>
 <li>
 Alabama
 </li>
 <li>
 Georgia
 </li>
 <li>
 North Carolina
 </li>
 <li>
 South Carolina
 </li>
 <li>
 Texas
 </li>
 <li>
 Wisconsin
 </li>
 <li>
 Iowa
 
 
 </li>
 </ul>
 
 What You Need to Thrive in Our Remote Environment:
 
 
 
 <ul>
 <li>
 Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular)
 </li>
 <li>
 25Mbps Download/10Mbps Upload
 </li>
 <li>
 Ping Rate &ndash; Less than 100 ms
 </li>
 <li>
 A private workspace with desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours.
 </li>
 <li>
 Ability to be on webcam during working hours
 </li>
 </ul>
</div>

Remote Customer Service Representative

Explore 72+ Baggage service office in Atlanta this June. Find roles across top companies and apply now to boost your career.