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benefits account manager

Marsh McLennan

<div><h2 class="jobSectionHeader">Company:
</h2>Marsh McLennan Agency
<h2 class="jobSectionHeader">Description:
</h2>JOB TITLE: Benefits Account Manager
JOB TYPE: FLSA Non-Exempt
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
Documentation
Benefit Point &amp; ImageRight
Enter client data into Benefit Point adequate to complete following:
<ul><li>RFP&rsquo;s
</li><li>Prospect/opportunity Report
</li><li>Update Client Rates and Plans tab with final agreed information within 5 workdays of client acceptance of renewal or new business presentation
</li></ul>Customer Service
<ul><li>Provide support for Account Executive through duties and responsibilities listed this Job Description and Benefits Timeline.
</li><li>Research and answer questions regarding benefit plans, claims and billings for client, update Benefit Point activities and adhere to the Benefits Timeline
</li><li>Assist bSwift team with set-up of client web site as directed by Benefits Operations Manager.
</li><li>Maintain on-line client binder as per department guidelines
</li><li>Coordinate workflows as per activities created as per Benefit Timeline
</li><li>Begin to act as a lead for other Account Manager&rsquo;s in the absence of the Account Executive
</li></ul>Marketing
<ul><li>Request for Proposal (RFP) &ndash; Create and release to Carriers by due date as per Benefit Timeline
</li><li>Create and maintain marketing binder as per Department Guidelines and Benefit Timeline
</li><li>Follow up with carriers to ensure they have everything needed to quote, submit any missing information, review quotes as they are received to ensure they are correct and received by the deadline as per RFP timelines.
</li><li>Spreadsheets &ndash; Prepare and review for accuracy as per Department Guidelines and Benefit Timeline.
</li><li>Formal Proposal &ndash;Finalize and review for accuracy spreadsheets and any other materials that are to be included in the Formal Proposal. Preparation for the Formal Proposal can include copying, printing and binding or materials necessary for creating the formal proposal.
</li></ul>Communications
<ul><li>Prepare and develop communication booklets as per Department Guidelines and Benefit Timeline.
</li><li>Enrollment Meetings &ndash; Conduct enrollment meetings as necessary
</li></ul>Reporting
<ul><li>ICAF/Milliman/DMW &ndash; Gather Data necessary and submit to carriers. Compile information for Sr. Account Consultant/Executive Team Lead as per Department Guidelines and Benefit Timeline.
</li><li>Aggregate Reports &ndash; Upon request of Account Executive, create the aggregate report that uses in their analysis to the client.
</li><li>Initiate stewardship report from workflows and activities in Benefit Point.
</li></ul>Compliance
<ul><li>Medicare Part D - Submit Medicare Part D disclosure letters to client as per Benefit Timeline
</li><li>Schedule A&rsquo;s &ndash; Compile Data from Carriers and submit Schedule A&rsquo;s to client as per Department Guidelines and Benefit Timeline
</li><li>Annual Notices &ndash; Prepare Annual Notices for Mail/E-mail/Distribution and request processing date from Account Manager to ensure annual distribution as appropriate.
</li></ul>T echnical E xpertise
Expand Technical skill set by participating in technical skill development.
<ul><li>Complete Bisys Correspondence courses for major lines of business (i.e., Health Concepts, Life Concepts, Disability Income Insurance, Group Insurance, and Health Savings Account).
</li><li>Initiate participation in the GBA certification.
</li><li>Participation in the EBIA Webinars for 12 hours of CE&hellip;&hellip;&hellip;..goal is attendance in all sessions.
</li><li>Provide support to Sr. Account Consultant or Account Executive as directed.
</li><li>Demonstrated success in servicing multiple client renewals under mentorship of AE or Trainer
</li></ul>REQUIREMENTS:
<ul><li>Education: College Degree Preferred
</li><li>24 to 36 months of experience in an Assistant Account Manager role / 24+ months equivalent industry experience preferred
</li><li>Bilingual Spanish a major plus
</li><li>Ability to multi-task, prioritize work, possess basic word processing and spreadsheet computer skills.
</li><li>Ability to demonstrate cooperation and effective communication with clients, vendors and internally with co-workers.
</li><li>Ability to service our clients effectively through problem solving, appropriate confidentiality, diplomacy, sensitivity and tactfulness.
</li><li>Operational knowledge of various windows based application programs such as Excel, Word, Power Point and current Internet technologies
</li><li>Willing to work overtime due to cyclical nature of business.(primarily August thru December)
</li><li>Masters all Account Manager duties and demonstrates proficiency and how to research and access best practice documentation
</li></ul>We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh &amp; McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://marshmma.com/careers .</div>

Benefits Account Manager

Darr Equipment Co.

Position Overview The Customer Service Advisor (CSA) will work with a Service Manager and will be the Team Admin for approximately 10-15 technicians. The position will be responsible for handling all aspects of the Customer Experience and ensuring customers are satisfied with their Darr Equipment service interactions. The CSA works with parts, rental, sales and other service team members to ensure all service jobs are completed to the satisfaction of the customer and helps to ensure jobs are on time and within budget per service guidelines. The most important job function for the Customer Service Advisor is communicating with the customer every step of the process.Reporting &amp; Supporting Positions There are no reporting positions. Supporting positions include Warranty Claims Analyst, Technical Communicator, Trainer, and Parts Specialist. The CSA will work alongside these service and parts team members to ensure all aspects of the customer experience are handled accordingly.Essential Duties and Key Responsibilities<ul><li>Field incoming calls for service requests from customers.</li><li>Open and assign work orders to technicians. (May not apply at all branches)</li><li>Schedule and dispatch technicians. (May not apply at all branches)</li><li>Communicate with Parts Specialists daily regarding updates on backordered parts.</li><li>Process all completed work orders daily and review for accuracy. Call customers for purchase orders if required before final review and costing.</li><li>Communicate with customer on regular intervals and keep customer informed of status at each step through the process. The customer should never have to call Darr for an update on their service repairs.</li><li>Work with Service Manager / Operations Manager to handle any customer billing issues or disputes.</li><li>Work with Warranty Analysts to ensure timely completion of all warranty work orders and assist with obtaining any items needed for claims processing</li><li>Verify and approve time entry in Paycom and ERP daily for your assigned team of technicians.</li><li>Work with Team Leads and technicians to keep jobs within assigned hours and on schedule.</li><li>Work with Service Manager to monitor and manage the WIP for your assigned team of technicians</li></ul>Minimum Education, Skills, and Professionalism<ul><li>High School diploma or equivalent required</li><li>Customer service oriented and driven to satisfy</li><li>Strong phone and person to person communication skills</li><li>Ability to multitask and pay close attention to details</li><li>Excellent organization and time management skills</li></ul>Working Conditions This is an office position in a fast-paced environment. This position requires normal eyesight, reading, writing, listening, and speaking abilities. May involve minor lifting and/or working with hands from time to time.Physical Requirements and Work Content Americans with Disability Specifications: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is occasionally required to stand, move, operate with hands and arms, and lift up to 25 pounds. The employee is regularly required to use hands to operate or feel objects, tools or controls, communicate, distinguish or identify, adjust or focus.Full-Time Employee Benefits<ul><li>Health, Dental, and Vision Insurance through Blue Cross Blue Shield</li><li>Paid Time Off (PTO) and 9 Paid Holidays</li><li>Fidelity 401(K) with Company Match</li><li>Short-Term and Long-Term Disability insurance</li><li>Life Insurance</li><li>Flexible Spending Account (FSA) or Health Savings Account (HSA)</li><li>Referral Bonus Opportunities</li><li>Tuition Reimbursement</li></ul>Pay: $25.00 - $32.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Work Location: In person

Customer Service Advisor (Dispatcher)

The Home Depot

<div>Position Purpose:
The Outside Sales Representative is responsible for driving incremental sales growth and profitability through account relationships, specifically focusing on new business development. The OSR will monitor key performance indicators for assigned professional customers and meet or exceed financial performance to plan by working with the Outside Sales Director and Pro Sales Manager. OSRs review pertinent Pro customer satisfaction results to understand customers' perspectives and use the information to drive local decisions and strategies to improve competitive position. 
 
Key Responsibilities:<ul><li>
10% - Cross-Functional Collaboration - Participate in district/regional meetings as needed. Communicate weekly activities with Pro Sales Manager.</li><li>
60% - Cultivate Net New Sales Relationships - Drive incremental sales growth by cultivating business relationships with assigned customer portfolios and prospecting to drive incremental sales growth. Partner with Pro Account Expeditor as a daily point of contact to drive an end-to-end quoting, ordering, and transaction experience for customers. Utilize local community events to continuously represent The Home Depot Pro brand and drive new business. Sell all products and services available from the enterprise, including Commercial Credit options, Volume Pricing Program, delivery, will call pickup, and website ordering. Establish effective partnerships with assigned customers by completing a minimum of 10 sales call appointments per week. Develop strategies focused on expanding customer base within defined sales territory. Produce new account revenue in line with current organization through individual targets/quotas.</li><li>
10% - Customer Relationship Management - Utilize Salesforce to plan future sales call activity, manage ongoing customer communications, and maintain a healthy sales pipeline.</li><li>
20% - Sales Prospecting - Conduct initial customer meetings and build relationships, selling The Home Depot value proposition and win opportunity to quote materials. Prospect for new business leveraging leads provided by internal Sales Development team as well as leads generated in the field via existing customer relationships, stores, and within the community.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This Position typically reports to Pro Sales Manager</li><li>
This Position has 0 Direct Reports</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel 20% to 50% of the time.</li></ul> 
Physical Requirements:
<ul><li>Most of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).</li></ul>
Working Conditions:
<ul><li>Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes that cause noticeable discomfort or a moderate risk of accident or illness.</li></ul>
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul>
Preferred Qualifications:
<ul><li>Working knowledge of Microsoft Office Suite</li><li>
Excellent written and verbal communication skills</li><li>
5 years of professional work experience</li><li>
2 years account management/sales management experience</li><li>
2 plus years home improvement or home building industry experience</li><li>
Successful professional growth in a high paced retail environment</li><li>
Computer literacy with Microsoft Office programs</li><li>
Demonstrates a strong ability to create and cultivate an active network of relationships both inside and outside the organization</li><li>
Ability to leverage relationships to accomplish sales and profitability goals</li><li>
Deep understanding of Pro customer needs with a focus on fulfilling 100% of their product, credit, and performance requirements</li><li>
Determine how each customer would prefer to be served and tailor communications and customer-facing activities appropriately</li><li>
Strong leadership and negotiation skills; ability to persuade or influence others</li><li>
Excellent communication skills (verbal, written) and able to communicate globally</li></ul> 
Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul>
Preferred Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul>
Minimum Years of Work Experience:<ul><li>
2</li></ul> 
Preferred Years of Work Experience:
<ul><li>5</li></ul>
Minimum Leadership Experience:
<ul><li>None</li></ul> 
Preferred Leadership Experience:
<ul><li>None</li></ul>
Certifications:<ul><li>
None</li></ul>
Competencies:
<ul><li>Action Oriented</li><li>
Being Resilient</li><li>
Persuades</li><li>
Builds Networks</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Drives Results</li></ul></div>

Outside Sales Representative - Houston

Uni-Form Components Co.

Position SummaryWe are seeking an experienced Quality Manager to lead and maintain our ASME Quality Control System in accordance with ASME Section VIII, Division 1 and Section IX requirements.This role serves as the primary authority for Code compliance and works closely with Production, Welding, and Forming teams to ensure products are manufactured safely, accurately, and in full compliance with customer and regulatory standards. The Quality Manager maintains a strong presence on the production floor and plays a critical role in driving quality execution across the facility.Key Responsibilities&middot; Maintain and administer the ASME Quality Control Manual.&middot; Ensure compliance with ASME Section VIII Division 1 and Section IX.&middot; Serve as primary liaison with the Authorized Inspector (AI).&middot; Coordinate required Code hold points and inspections.&middot; Lead ASME Joint Reviews and surveillance audits.&middot; Maintain WPS, PQR, and welder qualification records.&middot; Ensure welder continuity and welding program compliance.&middot; Oversee weld repair documentation and Code adherence.&middot; Coordinate and review NDE activities and reports.&middot; Ensure full material traceability from receipt through shipment.&middot; Oversee compilation and control of ASME Data Books.&middot; Lead root cause analysis and corrective action initiatives.&middot; Track quality metrics impacting on-time delivery and customer satisfaction.&middot; Develop and mentor Quality personnel.&middot; Partner with Production leadership to proactively prevent nonconformances.Qualifications&middot; Minimum 5&ndash;7 years of experience in an ASME Section VIII manufacturing environment.&middot; Direct experience working with Authorized Inspectors.&middot; Strong working knowledge of ASME Section VIII Div. 1 and Section IX.&middot; Experience managing welding qualifications and documentation systems.&middot; Leadership experience in a heavy manufacturing setting.Physical Requirements<ul><li>Ability to stand, walk, bend, and reach throughout the shift</li><li>Ability to lift and move items up to 50 lbs, with or without assistance</li><li>Ability to safely operate forklifts and material handling equipment</li><li>Ability to work in a manufacturing environment and wear required PPE</li></ul>What We&rsquo;re Looking For<ul><li>Strong floor presence and hands-on leadership style.</li><li>Ability to balance compliance with production demands.</li><li>Detail-oriented with strong documentation discipline.</li><li>Proactive problem-solver with the ability to drive accountability.</li><li>Comfortable working in a fast-paced, heavy fabrication environment</li></ul>Uni-Form Components Corp is an Equal Opportunity Employer. Employment with the Company is at-will and may be terminated at any time, with or without cause or notice, in accordance with applicable law. Reasonable accommodations may be provided to qualified individuals with disabilities.Job Type: Full-timeBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Do you have at least 5 years of experience in an ASME Section VIII Division 1 fabrication environment?</li><li>Have you directly worked with an Authorized Inspector (AI)?</li><li>Do you have experience overseeing material traceability from receipt through shipment</li></ul>Work Location: In person

Quality Manager

Med-Security Inc.

**Prior Applicants need not reapply**OverviewMed Security, Inc. prides itself in providing uncompromised integrity, superior performance and proactive solutions. Security has been our core competence since our inception. We are committed to honesty, complete transparency and achieving proactive solutions based on our client&rsquo;s needs. We strive to be a leader and trusted partner in the security industry by instilling in our personnel the value of performing all duties with the utmost integrity. We will provide unparalleled value to our clients with a focus on supporting their mission and achieving security goals.Job DescriptionThe Account Manager is accountable for day-to-day operations of an assigned account, including hiring, training, disciplining and terminating staff. Build, improve and maintain relationships with clients and employees: develop &amp; retain staff; coordinate needed support services and solve problems to effectively run the account. Meet or exceed financial &amp; operational goals; provide quality customer service. Maintains or oversees maintenance of weekly operating schedules and completion of payroll for assigned security personnel. Provides after-hour emergency response as required.Essential Functions<ul><li>Supervise the day to day security operations of an assigned client site</li><li>Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support</li><li>Ensure the client site is provided with high quality security services to protect people and property</li><li>Build, improve and maintain effective relationships with both client and employees</li><li>Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service</li></ul>Additional Responsibilities<ul><li>Ensure all required reporting and contract compliance requirements are met.</li><li>Assure regular communication of issues or program with Client</li><li>Handle any escalated security issues or emergency situations appropriately.</li><li>Other management responsibilities as determined by Client or District Manager.</li><li>Communicate staffing needs via Requisition Form; assist recruiters in identifying, interviewing and hiring quality candidates.</li><li>Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, annual formal performance evaluations, recognition, etc.)</li><li>Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.)</li><li>Assure communication of policies, company announcements and job openings</li><li>Meet all contractual scheduled hours with a minimum of unbilled overtime.</li><li>Coordinate and/or conduct site-specific OJT, client-specific training, and annual refresher training for security personnel, as well as meet Med Security corporate training standards.</li><li>Develop / maintain operational procedures so that a valid, site-specific OPM and post orders are always available for emergency reference by the security staff.</li><li>Manage uniforms, equipment, supplies and vehicles utilized at the account(s), maintaining appropriate inventories and maintenance checklists.</li><li>Take a proactive role in communicating with the client and meeting his needs; meet with regularly, listen to issues, provide security and technical expertise and solutions. Ensure complete customer satisfaction.</li><li>Capably utilize WINTEAM for scheduling and billing, and to produce reports (such as Scheduling Activity, Training Summary and Training Detail reports) that require interpretation and action for effective business management.</li><li>Enforce Med Security policies as outlined in the handbooks, executive memos and on the portal.</li></ul>Qualifications<ul><li>Four-year degree in Criminal Justice, Business Administration or related field</li><li>Previous Contract Security, facilities management, military or law enforcement experience</li><li>At least 2 years of business management/operations/supervisory experience (depending on size/scope of client).</li><li>Ability to develop and grow customer relationships.</li><li>Experience in hiring, developing, motivating and retaining quality staff.</li><li>Outstanding interpersonal and communications skills required.</li><li>Ability to work in a team-oriented management environment with the ability to work independently.</li><li>Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis.</li><li>Previous payroll, billing and scheduling experience preferred.</li><li>Ability to work in a team-oriented management environment while having an entrepreneurial attitude.</li><li>Key Competencies: Staff Management, Financial Management, Integrity, Problem Solving, Conflict Management, Time Management, Customer Focus, Timely Decision Making, Motivating and Directing Others, Drive for Results.</li><li>Ability to operate WINTEAM</li></ul>Pay rate depends on experience.Job Type: Full-timePay: $65,000.00 - $70,000.00 per yearApplication Question(s):<ul><li>What scheduling system have you used?</li><li>If you have military or law enforcement, which one do you possess? (must be able to provide documentation of experience)</li><li>Have you ever been an account manager for a security company? If so, with who and when?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Supervisory: 3 years (Preferred)</li><li>Management: 3 years (Preferred)</li><li>Security Guard: 3 years (Preferred)</li><li>Scheduling: 2 years (Preferred)</li><li>WINTEAM: 2 years (Preferred)</li><li>Military or Law enforcement: 3 years (Preferred)</li></ul>Work Location: In person

Client Relationship Manager

Southeastern Freight Lines

<div>As a Customer Service Administrator 2, you will be responsible for intermediate level clerical duties that assist in the operational function of the Service Center. Perform a variety of functions that may include a specialization or combination of activities in areas such as Customer Service, appointments, dispatch support, Payroll, Human Resources, or general secretarial.<div></div><div>
Respond to calls or contact customers regarding the status of shipments, billing questions, Cash on Delivery (CODs), Driver Collect, tracing, problems, or rating information. Research and answer requests for information from internal customers or other Service Centers. Call and schedule delivery appointments. Assist drivers with pick-up or delivery problems. Calculate hours worked and Linehaul miles. Compile driver hours of service and complete driver log summaries. Assist with generating manifests and closing loads. Enter closed, dispatched, and arrived loads into the computer. Provide clerical support to the Service Center Account Managers, Account Executives, or Senior Account Executives. Make follow-up calls to customers as requested. Maintain the sales appointment schedule and maintain a list of sales leads. Key pay data into the payroll system. Assist the Service Center Manager with recruiting efforts by coordinating advertisements, screening resumes, scheduling interviews, etc. Coordinate new hire orientation. Assist with Service Center training efforts by scheduling classes or ordering supplies.</div><div></div><div><div>
For this role, you must have: a High School Diploma or GED; the ability to satisfactorily pass background check and alcohol and drug test; 6 months of related experience and/or previous office experience; strong customer relations skills to communicate effectively with internal and external customers; the ability to manage multiple tasks with interruption; computer skills; and be familiar with Microsoft Office applications. We would prefer you to have previous experience with Customer Service, Microsoft Outlook, Microsoft Excel, and Multi-line phone systems. Pay: $20.86-$25.76 Per Hour</div></div><div></div><div>
Work Shift</div>
Second Shift</div><div></div>

Customer Service Administrator 2

Medtronic

<div>We anticipate the application window for this opening will close on - 8 Mar 2026 
 
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You&rsquo;ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
<h1 class="jobSectionHeader">A Day in the Life
</h1>We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader &mdash;that&rsquo;s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.
 
 
This field-based role is responsible for the execution of US Cardiac Rhythm Management (CRM) field inventory strategies and initiatives to achieve Service, Inventory, Scrap, Obsolescence, Gains and Losses (SOGL) and Freight goals. This position acts as a district liaison for inventory topics between field-based employees (Sales Reps, Clinical Specialist, District Managers)/ Customers and the internal team (Global Supply Chain, Distribution, Customer Care, Marketing, Logistics, and IT) while reporting directly into the US CRM Field Inventory Analyst organization.
 
 
This individual must be analytical, results oriented and highly organized with the ability to multi-task and have a readiness to adapt to changing field and departmental needs. The field inventory team will receive cross-training for the cardiovascular clinical specialist role and can transition to this cardiovascular clinical role as part of the standard career path.
Responsibilities include:
Field Inventory Management
<ul><li>Daily engagement with multiple internal and external business partners to coordinate inventory strategies.
</li><li>Support inventory repositioning for emergent case needs, filling order from field, short date management, stagnant inventory management, cycle count completion and correction of inventory accuracy issues.
</li><li>Partner with field-based District Service Managers, Clinicals Specialist, Sales Reps and District Managers to ensure the right product is the right place at the right time helping to execute the perfect patient and customer experience through daily coverage logistics.
</li><li>Coordinate and execute Phase-In and Phase-Out activities for product launches including coordinating with other Medtronic employees on collection and accessing accounts/hospitals to place and remove inventory while ensuring support documents are accurate.
</li><li>Mobilize inventory for supply constraints within the assigned district.
</li><li>Collaborate with internal team of Customer Care Supply Chain Analyst and Field Inventory Program Managers to accelerate shared business objectives focused on mobilizing inventory.
</li><li>Build credibility, trust, and respect from internal and external customers.
</li><li>Looks for win-win solutions to meet BU needs while also driving the Field Inventory strategies.
</li><li>Review and analyze data and proactively elevates issues; partners with stakeholders to drive action appropriately.
</li><li>Take initiative by not only identifying opportunities/issues but also developing business cases and alternatives.
</li><li>Communicate and facilitate the execution of inventory management initiatives with sales teams.
</li></ul>Account Consignment Inventory Management
<ul><li>Proactively monitor and maintain inventory levels at customer accounts.
</li><li>Conduct cycle counts of inventory at customer accounts as needed.
</li><li>Ensure expired and short-dated units are identified, segregated, returned, and swapped out for longer-dated units in alignment with internal process and procedure.
</li><li>Assist with resolving discrepant inventory levels at customer accounts.
</li><li>Educate customers on inventory management requirements including care and handling, inventory level maintenance, Use-by-Date reviews, order placement, returns, swap-outs, and other processes as required.
</li><li>Maintain effective relationships with Customer Care Supply Chain and Customer service operations to insure effective fulfillment of customer orders.
</li><li>Assist sales field with obtaining signed Consignment Agreements (CA) and Inventory Schedules (IS).
</li></ul>Other Job Duties
<ul><li>Provide regular on-call support for evenings and weekends when critical business needs arise.
</li><li>Remote position that travels locally regularly including additional overnight or occasional flight travel.
</li><li>Understands and adheres to FDA Regulations, quality and training requirements, SOPs, and Work Instructions&mdash;continually looking for opportunities to improve quality.
</li><li>Stay current on internal training requirements and product knowledge.
</li><li>Proactively propose ideas for process improvement and takes action to drive completion.
</li><li>Meet deadlines and drive results; proactively communicate and reset expectations when timeline is not achievable.
</li><li>Able to work flexible schedule as business needs dictate.
</li></ul>Additional Information
<ul><li>This position will support the Houston, Texas territory. The ideal candidate would reside near Houston to successfully support this district.
</li><li>This role is 100% field-based, and candidates will be travelling locally for the majority of job duties. Candidates must be able to support overnight/long distance travel within the Houston district when required (25-50%)
</li><li>Must have valid driver&rsquo;s license with clean record and subject to regular driver&rsquo;s license review for compliance purposes.
</li></ul>Must Have: Minimum Requirements
<ul><li>Bachelor&rsquo;s degree required
</li><li>Minimum of 2 years of relevant experience, or advanced degree with 0 years of experience
</li></ul>Nice to Have
<ul><li>High aptitude for problem solving and troubleshooting.
</li><li>Excellent communication, interpersonal and customer service skills
</li><li>Experience with inventory management within supply chain or distribution environment
</li><li>Self-motivated; can work with minimal supervision remotely traveling to key customers.
</li><li>Ability to participate in numerous tasks and work multiple projects in a fast-paced environment.
</li><li>Systems knowledge: Microsoft Excel, PowerPoint, Word, Visio, Salesforce, mStar
</li><li>Ability to travel overnight on short notice as needed.
</li><li>Interest and desire to grow into a clinical field-based role such as Clinical Specialist, Sales Rep, Field Inventory Analyst Manager, District Service Manager or District Sales Manager
</li><li>Six Sigma Yellow, Green or Black Belt Certification
</li><li>APICS CPIM/CSCP Certification
</li><li>Strong analytical and problem-solving skills
</li>Demonstrated negotiation/influence management skills<li>-positively resolving conflict.
</li><li>Demonstrated ability to communicate effectively and professionally (written and verbal)
</li><li>Strong organizational and multi-tasking skills; Highly flexible to changing business needs.
</li><li>Proven ability to produce consistent, detail oriented, high-quality work.
</li><li>Ability to make sound decisions and drive action independently.
</li><li>Ability to execute logically, calmly and efficiently in a chaotic and stressful environment.
</li><li>Strong knowledge and understanding of supply chain-related regulatory requirements and ability to assess current procedures and resolve gaps.
</li>Experience working in a regulated environment<li>-ideally the medical device industry.
</li><li>Proactively drives results.
</li></ul>Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
<h1 class="jobSectionHeader">Benefits &amp; Compensation 
 
</h1>Medtronic offers a competitive Salary and flexible Benefits Package
 
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. 
 
Salary ranges for U.S (excl. PR) locations (USD):$66,400.00 - $99,600.00 
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance , Health Savings Account , Healthcare Flexible Spending Account , Life insurance, Long-term disability leave , Dependent daycare spending account , Tuition assistance/reimbursement , and Simple Steps (global well-being program). 
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match , Short-term disability , Paid time off , Paid holidays , Employee Stock Purchase Plan , Employee Assistance Program , Non-qualified Retirement Plan Supplement (subject to IRS earning minimums) , and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). 
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. 
Further details are available at the link below:
<h1 class="jobSectionHeader">About Medtronic
</h1>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
 
Our Mission &mdash; to alleviate pain, restore health, and extend life &mdash; unites a global team of 95,000+ passionate people.
 
We are engineers at heart&mdash; putting ambitious ideas to work to generate real solutions for real people. From the R&amp;D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. 
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
<div><div><div><div><div><div><div>If you are applying to perform work for Medtronic, Inc. (&ldquo;Medtronic&rdquo;) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</div></div></div></div></div></div></div></div>

Field Inventory Analyst - Houston, TX

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