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bilingual call center representative

bilingual loan processor

PNC Financial Services Group

Job Profile
<br><br>
Position Overview
<br>At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Part Time Teller within PNC's retail organization, you will be based in Houston, TX.
<br><br>
<ul>
<li>Bilingual Spanish Required.</li>
</ul>
PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location.
<br><br>
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
<br><br>
Job Description
<br>Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
<br>Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
<br>Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
<br>Applies product and procedural knowledge to solve customer's problems.
<br>Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
<br><br>
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
<br>Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
<br>Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
<br><br>
To learn more about this and other opportunities on our team Watch this video .
<br><br>
Qualifications
<br><br>
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
<br><br>
Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
<br><br>
Competencies Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
<br><br>
Work Experience Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
<br><br>
Education No Degree
<br><br>
Certifications No Required Certification(s)
<br><br>
Licenses No Required License(s)
<br><br>
Benefits
<br>PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee life insurance; 401(k) with PNC match, pension and stock purchase plans; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
<br><br>
In addition, PNC generally provides the following paid time off, depending on your eligibility: parental leave; up to 11 paid holidays each year; 7 occasional absence days each year, unless otherwise required by law. Part-time employees will accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service.
<br><br>
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .
<br><br>
Disability Accommodations Statement
<br><br>
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
<br><br>
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
<br><br>
Equal Employment Opportunity (EEO)
<br><br>
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
<br><br>
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
<br><br>
California Residents
<br><br>
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Bilingual Spanish Required Part Time Teller - Spencer Highway

First National Bank Texas

<div><ul><li>Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.</li><li>Evaluate customer relationships, new and existing account holders, to offer bank products and services</li><li>Follow established policies in accordance with the bank and the supervisor s direction</li><li>Accountable for the personal achievement of monthly new account production as assigned by upper management</li><li>Participate in an active sales environment that may require in-store aisle prospecting</li><li>Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations</li><li>Receive cash and checks for deposit, verify amounts, and look for check endorsements</li><li>Examine cash carefully to guard against acceptance of counterfeit checks and identification</li><li>Enter transactions into computer and issue customer receipts</li><li>Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit</li><li>Process western union wires and cash advances</li><li>Cross-sell bank services and products</li><li>Provide bank services to a diverse customer base, including a large Spanish speaking population</li><li>Perform other tasks requested by supervisors as they relate to the bank and its functions</li><li>Regular and predictable attendance and punctuality</li></ul>
<ul><li>Approval limits will be based upon established authority levels</li></ul><br>
<div>
Environmental and Physical Requirements:<br>
<ul><li>Required to stand or walk for extended periods of time dependent upon branch location</li><li>Ability to work in a high volume, stressful and noisy environment</li><li>Schedules are prepared based on business need and subject to change at any time</li><li>Operate a computer and other office machinery</li><li>Ability to lift up to 50 lbs.</li></ul></div><br>
<div>
FNBT is an equal opportunity employer.</div>
Requirements:
<ul><li>At least 18 years of age</li><li>High school diploma, high school equivalency or currently attending high school</li><li>Ability to communicate clearly and professionally in both Spanish and English</li><li>Six months of work experience in a retail or customer service environment preferred</li><li>Must be able to work a flexible schedule including evenings, weekends, and holidays</li><li>Must successfully pass background investigation according to company policy</li><li>Must be able to get along with co-workers and work effectively in a team environment</li></ul></div>

Bilingual Personal Banker

JPMorganChase

<div><b>JOB DESCRIPTION</b><br>
<div>
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.</div><div><br>
</div><div>As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts &ndash; helping clients achieve their financial goals.</div><div><br>
</div><div><b>Job Responsibilities</b></div><div><div><ul><li>
Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.</li><li>
Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.</li><li>
Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.</li><li>
Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions &ndash; introducing them to our team of experts to help achieve their financial goals.</li><li>
Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.</li></ul><div><b>
Required Qualifications, Capabilities, and Skills</b></div><div><div><ul><li>
Ability to put clients first and exceed their expectations &ndash; delivering attentive and friendly service, creating a welcoming environment.
</li><li>Ability to build trusted relationships &ndash; demonstrating genuine care and concern during interactions with clients.</li><li>
Ability to engage clients &ndash; communicating clearly and politely to understand and help, anticipating client needs.</li><li>
Ability to quickly and effectively resolve client issues with attention to detail &ndash; providing a consistent client experience.
</li><li>Ability to elevate the client experience &ndash; working collaboratively as a team to deliver seamless service with care and sincerity.</li><li>
Ability to quickly and accurately learn products, services, and procedures.</li><li>
Client service experience or comparable experience.</li><li>
High school diploma or GED equivalent.</li><li>
Reading and speaking in both English and Spanish fluently is required for this role</li></ul><div><b>
Preferred Qualifications, Capabilities, and Skills</b></div><div><div><ul><li>
Strong desire and ability to influence, educate, and connect customers to technology solutions.</li><li>
Cash handling experience.</li></ul></div></div></div></div></div></div><div>
</div><b>ABOUT US</b><p><br>
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p><p></p><p>
Equal Opportunity Employer/Disability/Veterans</p><br>
<br>
<br>
<b>ABOUT THE TEAM</b><br>
<div>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div><div><br>
<br>
</div><div>Our Consumer Banking group helps customers manage their money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.</div></div>

Part Time (30 Hours) Associate Banker, Sagemont Branch, Houston, TX Bilingual Spanish Required

<div><b>JOB DESCRIPTION</b><br>
<div>
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.</div><div><br>
</div><div>As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts &ndash; helping clients achieve their financial goals.</div><div><br>
</div><div><b>Job Responsibilities</b></div><div><div><ul><li>
Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.</li><li>
Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.</li><li>
Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.</li><li>
Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions &ndash; introducing them to our team of experts to help achieve their financial goals.</li><li>
Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.</li></ul><div><b>
Required Qualifications, Capabilities, and Skills</b></div><div><div><ul><li>
Ability to put clients first and exceed their expectations &ndash; delivering attentive and friendly service, creating a welcoming environment.
</li><li>Ability to build trusted relationships &ndash; demonstrating genuine care and concern during interactions with clients.</li><li>
Ability to engage clients &ndash; communicating clearly and politely to understand and help, anticipating client needs.</li><li>
Ability to quickly and effectively resolve client issues with attention to detail &ndash; providing a consistent client experience.
</li><li>Ability to elevate the client experience &ndash; working collaboratively as a team to deliver seamless service with care and sincerity.</li><li>
Ability to quickly and accurately learn products, services, and procedures.</li><li>
Client service experience or comparable experience.</li><li>
High school diploma or GED equivalent.</li><li>
Reading and speaking in both English and Spanish fluently is required for this role.</li></ul><div><b>
Preferred Qualifications, Capabilities, and Skills</b></div><div><div><ul><li>
Strong desire and ability to influence, educate, and connect customers to technology solutions.</li><li>
Cash handling experience.</li></ul></div></div></div></div></div></div><div>
</div><b>ABOUT US</b><p><br>
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p><p></p><p>
Equal Opportunity Employer/Disability/Veterans</p><br>
<br>
<br>
<b>ABOUT THE TEAM</b><br>
<div>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div><div><br>
<br>
</div><div>Our Consumer Banking group helps customers manage their money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.</div></div>

Part Time (20 Hours) Associate Banker, Southeast Bellfort Branch, Houston, TX Spanish Bilingual Required

Part Time (30 Hours) Associate Banker, Capitol Houston Branch, Houston, TX Bilingual Spanish Required

Universal Processing

<div><p><b>This role is intended for Mandarin / Vietnamese / Spanish fluent speakers.</b><br>
<br>
<b>Are you ready to go uP?</b></p><ul><li>
We are named in Top Workplaces NYC for 2024</li><li>
We are one of the winners of USPAACC&rsquo;s Fast 100 Asian American Business awards</li><li>
We are recognized as one of the Top 5000 in Inc. Magazine&rsquo;s Fastest Growing Private Companies</li><li>
We were a finalist for Best ISO of the Year by ETA in 2024</li><li>
We were awarded as a Growth Accelerator on the CO-100, an exclusive list that the U.S. Chamber of Commerce recognizes as America's top 100 small and medium sized businesses</li></ul><p><b>
Want to learn more about our company events?</b><br>
Click here: Universal Processing Company Events<br>
<br>
<b>Why Should You Join Universal Processing?</b></p><ul><li>
You want to work at a minority owned Fintech company that empowers small to medium-sized businesses</li><li>
You are passionate to serve and support our local community and their growth</li><li>
You get on-the-job training to get you familiar with the industry and the role</li><li>
You get medical, vision, and dental coverage, generous PTO, 401k</li><li>
We offer periodic performance review for potential salary increase</li></ul><b>
Compensation: </b>This is a non-exempt position, with a monthly salary of <b>$3,000 </b>during the probationary period. Upon successful completion of the probationary period, the base rate will increase to <b>$3,300 </b>per month.<br>
<br>
<b>Role Summary: </b>The Technical Support role is a fully onsite position 5 days a week. This position is a critical role that interacts directly with our clients, supports our sales effort, and troubleshoots our systems. The Standard Shift for this role will be from <b>10:00 AM CST</b> to <b>7:00 PM CST</b>.<p><b><br>
Responsibilities:</b></p><ul><li>
Prepare, install, and configure software &amp; hardware for deployment</li><li>
Onboard and train new users for newly deployed software and hardware</li><li>
Perform remote troubleshooting over the phone and through remote control tools</li><li>
Identify and analyze issues for software and/or hardware</li><li>
Partner with the Operations and Sales departments to provide the best solution for POS inquiries</li><li>
Collect feedback from end-users and work with the Development team for future product improvement</li><li>
Assist in inventory tracking and management</li></ul><p><b><br>
Qualifications:</b></p><ul><li>
Must be authorized to work in the US at the time of hire. We are an E-Verify employer!</li><li><b>
Bilingual proficiency in English AND Mandarin OR Vietnamese OR Spanish is required, both written and verbal.</b></li><li>
Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Network Administration, or related field is a plus</li><li>
Strong communication skills, critical thinking, detail-oriented, and analytical abilities.</li><li>
Able to actively listen to clients and interact with clients in a friendly and patient manner</li><li>
Able to take initiative to solve problem effectively</li><li>
Self-motivated to learn new systems and installation of products</li><li>
Able to accomplish tasks before deadlines and be detail-oriented</li><li>
Able to work efficiently as part of a team and as an individual</li><li>
Proficient with Excel and Word</li></ul><p><b><br>
About uP:</b><br>
Since 2003, Universal Processing has dedicated itself to growing the unique needs of small and medium-sized businesses by putting people before profits. Differentiated from the major credit card processing providers, UP&rsquo;s consultants and support team speak the languages its clients speak, and the business focuses on ingenious customer service, care, support, and reasonable pricing. Today, the Company successfully serves 22,000 clients across the nation. Within 10 years of business, the Company emerged as one of the fastest-growing payments processing companies in the U.S. Nominated as the best ISO of 2024 by ETA and awarded as a Growth Accelerator in CO-100, the Company is soon to become the second AAPI owned payment processor company in US history. In February 2024, Universal Processing changed its branding to Let&rsquo;s Go uP, to commemorate its legacy and evolution.<br>
<br>
<b>At Let&rsquo;s Go uP, we are an equal employment opportunity employer.</b><br>
<br>
<b>To learn more about us, please visit us at: </b><b>https://letsgoup.com</b><b>.</b><br>
<br>
<b>Let's Go uP Together!</b></p><p>
</p><p>lhTVfIJeVP</p></div>

Bilingual Technical Support

St. Hope Foundation

<div><p>We are seeking a <b>CERTIFIED MEDICAL ASSISTANT</b> to become a part of our team! You will be responsible for direct client care and administrative duties for primary care services with the specialty provider team.</p><p></p><p><b><br>
Responsibilities</b></p>
<p>
Responsibilities of a Certified Medical Assistant will include, but is not limited to the following:</p>
<ul>
<li>Assist to provide direct care services for specialty services(i.e. podiatry, psychiatry, nutrition).</li>
<li>Follow-up on client referrals Assist with direct patient care procedures and related tasks: check in, vitals, obtaining client history, assist with medical examinations</li>
<li>Performs routine procedures as injections, venipunctures and sterile dressing changes as directed by medical personnel.</li>
<li>Perform medication inventory control checks.</li>
<li>Perform essential work within Electronic Health Record system and program data entry systems with a high degree of accuracy and completeness.</li>
<li>Knowledgeable of HIPAA and OSHA regulations.</li>
<li>Communicate in a culturally competent and effective manner to clients/caregivers regarding the services available.</li></ul><br>
<p></p>
<p><b>
Qualifications</b></p>
<ul>
<li>Medical Assistance experience - one year minimum or proven volunteer history in the medical field; new grads encouraged to apply</li>
<li>Medical assistant training or equivalent clinical training</li>
<li>Experience working in primary care or family practice setting</li>
<li>Good keyboard skills - 35 wpm</li>
<li>Ability to work with frequent interruptions and maintain emotional control under stress</li>
<li>Detailed oriented and organized</li>
<li>Great interpersonal and communication skills</li>
<li>Bilingual (Spanish/English) a plus</li></ul><br>
<p></p>
<p><b>
Working Conditions</b></p><br>
<ul>
<li>The position occasionally requires sitting, standing and bending. Occasional very light lifting, up to 20 pounds or an equivalent weight may be required</li>
<li>Must be willing to travel to Northwest and Bellaire Health Centers</li></ul><br>
<p></p>
<p><b>
Employment Benefits</b></p>
<ul>
<li>4 Day Work Week (Monday-Thursday); 2 Saturday (8a-12n) rotations per quarter</li>
<li>Competitive Pay, Paid Time Off Plan, Comprehensive Medical/Dental/Vision, Life Insurance, 401k (6% Match), Paid Federal Holidays, Tuition Reimbursement*, New Homeownership Incentive*, New Certification/Licensure Bonus*, Loan Forgiveness* (Note: * = conditions apply)</li></ul><br>
<p></p>
<p><b>
EEO Statement:</b> St. Hope Healthcare is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.</p></div>

Certified Medical Assistant - Northwest / Bellaire Health Center

Explore 126+ Bilingual loan processor in Houston this May. Find roles across top companies and apply now to boost your career.