benefits analyst

data analyst

it business analyst iii

business analyst

Kforce Inc

<div>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 Kforce has a client in Houston, TX that is seeking an IT Business Analyst III. This is a twelve-month contract with opportunity to extend longer, and the role sits onsite 4 days/week. Summary: We are seeking an IT Business Analyst who can bridge the gap between business needs and technology solutions. The ideal candidate will have a strong background in IT systems, software development life cycle (SDLC), data-driven analysis, with the ability to translate business requirements into functional and technical specifications with a strong background in testing including developing test plans, test scenarios and orchestrating different testing phases. This role requires working closely with stakeholders, project managers, developers, and QA teams to ensure successful delivery of IT and business transformation projects. Job Responsibilities:
 <br/>
 <br/>
 <ul>
  <li>
   Collaborate with business stakeholders to gather, document, and analyze requirements for IT systems and applications
  </li>
  <li>
   Translate business needs into detailed functional and technical specifications, process flows, and use cases
  </li>
  <li>
   Work with technical teams to design, test, and implement solutions that align with business objectives
  </li>
  <li>
   Support end-to-end project lifecycle including requirements, solution design, testing (UAT), performance testing, integration testing, and deployment
  </li>
  <li>
   Develop and maintain system documentation including BRDs, FRDs, workflow diagrams, and data dictionaries
  </li>
  <li>
   Perform gap analysis, impact analysis, and feasibility studies for proposed system enhancements
  </li>
  <li>
   Partner with QA teams to orchestrate the testing process including design of test cases and validation to ensure delivered solutions meet requirements
  </li>
  <li>
   Facilitate workshops, stakeholder meetings, and requirement review sessions
  </li>
  <li>
   Ensure compliance with IT standards, security, and governance policies
  </li>
  <li>
   Act as a liaison between business units, IT development teams, and external 3rd party software and integration vendors
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Computer Science, Information Technology, Business, or related field
  </li>
  <li>
   5+ years of experience as a Business Analyst in IT or software development projects
  </li>
  <li>
   Strong understanding of SDLC, Agile, and Waterfall methodologies
  </li>
  <li>
   Experience in working in fast paced, Agile environment, working closely with IT Product Owner, Business Product Manager, IT Project Manager
  </li>
  <li>
   Experience writing detailed business/functional/technical requirements and user stories.
  </li>
  <li>
   Proficiency with SQL for data querying, analysis, and validation
  </li>
  <li>
   Experience working with APIs, integrations, and system interfaces
  </li>
  <li>
   Knowledge of enterprise applications (ERP, CRM, web applications, or custom-built platforms on-prem or cloud)
  </li>
  <li>
   Strong analytical and problem-solving skills
  </li>
  <li>
   Excellent communication skills (verbal, written, and presentation)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Desirable Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience with Cloud platforms like Azure and GCP
  </li>
  <li>
   Exposure to data visualization/BI tools like Power BI and Tableau
  </li>
  <li>
   Experience with Microsoft Project and Azure DevOps
  </li>
  <li>
   Domain knowledge in energy, utilities, oil, gas or financial services is a plus
   <br/>
   <br/>
  </li>
 </ul>
 The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
 <br/>
 <br/>
 We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability &amp; ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
 <br/>
 <br/>
 Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
 <br/>
 <br/>
 This job is not eligible for bonuses, incentives or commissions.
 <br/>
 <br/>
 Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
 <br/>
 <br/>
 By clicking &ldquo;Apply Today&rdquo; you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
</div>


IT Business Analyst III

Memorial Hermann Health System

<div><p>At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.</p><p></p><p><b>
Job Summary</b></p><p></p>
As an integral member of the Analytics Team, the Lead Technical Business Intelligence (BI) Analyst is responsible for individually contributing to and leading teams in the provision of technical expertise in one or more analytics toolsets to support the creation of information-based, business intelligence deliverables that will be relied upon by organizational leaders to support critical business decisions. The Lead Technical BI Analyst will work with customers from clinical, administrative and/or operational areas across the System to provide analytical tools that drive insights, complex data extracts and data integration, reports and/or advanced dashboard visualizations to facilitate discovery of insights, new opportunities, support data-informed decision-making for identified challenges as well as develop new and enhance existing metrics to analyze ongoing performance metrics. This position may be tasked to become competent in specific business areas or functional units to support transformation of data and information into actionable insights that answer complex business questions. The Lead Technical BI Analyst will lead initiatives to work with customers and Analytics Team members to understand and define the problems being solved, procure and integrate the disparate data sources necessary to analyze the needs appropriately, deliver relevant analytics tools to meet customer&rsquo;s objectives and implement and support the solutions for ongoing utilization. This role will also troubleshoot complex technical problems and serve in a lead technical advisory role to other BI, Specialized and Technical BI Analysts as well as others across the System&rsquo;s Analytics Community. The Lead Technical BI Analyst may also be responsible for projects to analyze and integrate disparate data sources to ETL into an EDW either through a direct integration or through a normalization process<h2 class="jobSectionHeader"><b>
Job Description</b></h2><p><b>
MINIMUM QUALIFICATIONS</b></p><p><b>
Education</b>: Bachelor&rsquo;s degree, preferably in computer science, management information systems, data science, business administration, statistics, or related field or equivalent experience required. Master&rsquo;s degree strongly preferred.</p><p></p><p><b>
Licenses/Certifications</b>: Technical certifications in relevant application(s) strongly preferred (i.e., Tableau). Associate Certified Analytics Professional (aCAP) or another vendor-neutral analytics certification preferred.</p><p></p><p><b>
Experience / Knowledge / Skills:</b></p><ul><li><p>
Expert proficiency with one or more of the following tools required, credentials/certification strongly preferred, as specified for position&rsquo;s needs:</p><ul><li><p>
Database and Query Languages &ndash; CCL, SQL, Nomad, Oracle, Vertica, Snowflake</p></li><li><p>
Visualization tools &ndash; Tableau (preferred), Spotfire, Sisense, Qlik or Microsoft PowerBI</p></li><li><p>
Data Visualization Server Administration tools &ndash; Tableau Core and Data Management Server</p></li><li><p>
Data Prep/Transformation tools &ndash; Tableau Prep, Hadoop, Alteryx, Paxata, Trifacta, Altair, Talend</p></li><li><p>
Statistical tools &ndash; R, SAS, SPSS, Matlab, Minitab</p></li><li><p>
Data Science tools &ndash; R, Python, SAS, dataiku, DataRobot, Cnvrg, Anaconda</p></li></ul></li><li><p>
Proficiency with MS Office Suite: Excel (Pivot tables, VBA, Macros), Word, PowerPoint, Visio, Access, required</p></li><li><p>
Minimum of 7 years professional experience collaborating with customers on the design, creation and execution of analytics deliverables.</p></li><li><p>
Minimum of 7 years professional experience in building self-service analytic reports, dashboards and/or tools supporting decision-making and actionable metric monitoring by customers.</p></li><li><p>
Ability to lead projects and teams independently to deliver results.</p></li><li><p>
Demonstrated experience and successful results from working in a dynamic, matrixed organization with executive exposure and engagement.</p></li><li><p>
Demonstrated critical thinking and expert creative problem-solving skills with aptitude to exert influence without authority through interpreting requirements and guiding customers to the desired analytics outcomes.</p></li><li><p>
Analytic mindset able to draw conclusions from raw data and summarize results efficiently using logic and reasoning to identify approaches to problems both individually and advising/mentoring others in successful development of the skill.</p></li><li><p>
Ability to visualize data in a meaningful way to communicate effectively the meaning and the necessary action to be taken.</p></li><li><p>
Act with an intellectual curiosity to obtain insights from data and search for solutions to the problems being explored as well as new ones to be discovered.</p></li><li><p>
Understand math and statistical concepts to provide analysis to formulate meaningful decisions.</p></li><li><p>
Exceptional time management skills and attention to detail.</p></li><li><p>
Excellent written and verbal communication skills, specifically with an ability to communicate effectively across multiple management levels.</p></li><li><p>
Proven ability to work independently and in a leadership capacity of a team under established deadlines to drive critical outcomes.</p></li><li><p>
Create a positive work environment that fosters successful team performance.</p></li><li><p>
Strong customer service, interpersonal and relationship-building skills.</p></li></ul><p></p><p><b>
PRINCIPAL ACCOUNTABILITIES</b></p><ul><li><p>
Lead, advise and support fellow members of the Analytics Team as well as individual analytics efforts across the System through expertise with technical business intelligence tools, concepts, processes and techniques.</p></li><li><p>
Serve as expert-level, technical advisor and mentor to others offering high level support, mentorship, education and training.</p></li><li><p>
Ongoing interactions with subject matter domain experts within the organization to enhance knowledge of business, clinical and administrative processes and applications utilized by the various clients.</p></li><li><p>
Lead projects to partner with respective customers to design, develop and implement high level analytic tools that support actionable insights across operational, strategic and tactical metrics for optimization.</p></li><li><p>
Lead coordinated initiatives and partner with the greater Analytics team to evolve Memorial Hermann&rsquo;s Analytics Maturity Level to incorporate the full analytics spectrum of descriptive, diagnostic, predictive and prescriptive analytics.</p></li><li><p>
Facilitate efforts and initiatives with the greater Analytics Team to develop the data architecture strategy, implementation plan and customer-delivered toolset.</p></li><li><p>
Active participation in and support of the Memorial Hermann Data Governance Program.</p></li><li><p>
Perform regular and ad-hoc user-friendly reports and visualizations for executive and client review.</p></li><li><p>
Proactive, continuous improvement of analytics services and operations through processes to detect and resolve data anomalies in a timely manner as well as keeping knowledgeable of and championing the implementation of emerging technologies and techniques to better analyze, distribute and integrate information.</p></li><li><p>
Provide support from data model, quality, integrity, validity analysis through resolution to correct deficiencies within analytic, reporting and visualization applications.</p></li><li><p>
Continually further analytics knowledge and technical skill set through various channels to ensure MHHS remains on the cutting edge of the Healthcare Analytics industry through implementation and integration of emerging technologies and practices.</p></li><li><p>
Lead member of project teams accountable for developing curriculum and training new analytic professionals to meet the established standard.</p></li><li><p>
Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.</p></li><li><p>
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.</p></li><li><p>
Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann&rsquo;s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.</p></li><li><p>
Other duties as assigned.</p></li></ul></div>

Lead Technical Business Analyst

Veradigm

<p></p><div><div><p>Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many of today's healthcare challenges being addressed by biopharma, health plans, healthcare providers, health technology partners, and the patients they serve. At Veradigm, our primary focus is on harnessing the power of research, analytics, and artificial intelligence (AI) to develop scalable data-driven solutions that bring significant value to all healthcare stakeholders. Together, we can transform healthcare and enable smarter care for millions of people.</p></div><p><b>
About the Job</b><br>
We are seeking a highly skilled and proactive <b>Expert Business Analyst</b> with deep Salesforce expertise to join our growing team. In this role, you will partner with Product, Engineering, and cross-functional stakeholders to drive detailed requirements gathering, refine user stories, and support the successful execution of agile development processes&mdash;<b>with a strong emphasis on Salesforce Customer Experience portal implementation and Service Cloud functionality (Cases, Chats, etc.)</b>.</p><br>
<p></p>
<p>
You will serve as a critical liaison between business stakeholders and technical teams, ensuring alignment on business needs and functional specifications. Your ability to lead productive discussions, translate complex concepts, and foster collaboration will be key to delivering high-quality, scalable solutions.</p>
<p>
If you have hands-on experience implementing Salesforce portals and Service Cloud features, thrive in a fast-paced environment, and excel in agile practices, we want to hear from you.</p>
<p><b>
Key Responsibilities</b></p>
<ul>
<li><b>Lead requirements gathering and documentation for Salesforce initiatives</b>, including Customer Experience portal and Service Cloud capabilities (Cases, Chats, Knowledge, etc.).</li>
<li>Act as the <b>subject matter expert</b> for Salesforce enhancements, configurations, and integrations.</li>
<li>Refine and groom user stories with Salesforce-specific acceptance criteria to ensure readiness for development.</li>
<li>Collaborate with stakeholders to define scope, priorities, and business challenges.</li>
<li>Translate business needs into actionable technical requirements, focusing on Salesforce flows, automation, and reporting.</li>
<li>Support Agile ceremonies such as sprint planning, stand-ups, and retrospectives.</li>
<li>Maintain comprehensive documentation: user stories, process flows, data mappings, and business rules&mdash;emphasizing Salesforce architecture and objects.</li>
<li>Identify opportunities for process improvement and automation within Salesforce and related platforms</li>
</ul>
<p><b>About You</b></p>
<ul>
<li><b>6+ years of experience</b> as a Business Analyst or Product Analyst, with <b>extensive hands-on Salesforce experience</b>.</li>
<li><b>Must have</b>: Proven experience gathering requirements and successfully implementing a <b>Salesforce Customer Experience portal</b> and <b>Service Cloud functionality</b> (Cases, Chats, Knowledge).</li>
<li>Strong understanding of Salesforce architecture, standard/custom objects, flows, validation rules, and platform limitations.</li>
<li>Skilled in Agile methodologies and backlog refinement.</li>
<li>Excellent communication and collaboration skills across technical and non-technical audiences.</li>
<li>Proficiency in tools such as JIRA, Confluence, Excel, and process mapping tools (Lucidchart, Visio).</li>
</ul>
<p><b>Bonus Qualifications</b></p>
<ul>
<li>Experience with enterprise tools like Zuora, NetSuite, or Workday.</li>
<li>Familiarity with API integrations, data flows, or light SQL.</li>
<li>Background in SaaS, healthcare, or regulated industries.</li>
<li>Certifications: Salesforce Administrator, Certified Scrum Product Owner, or IIBA CBAP.</li>
</ul>
<p><b>Why Join Us?</b></p>
<p>
As an Expert Business Analyst, you'll play a pivotal role in shaping the evolution of our Salesforce platform and driving initiatives that enhance customer experience and operational efficiency. If you're ready to lead through influence, solve meaningful problems, and make an impact&mdash;this role is for you.</p><div><p><b>
Enhancing Lives and Building Careers</b></p>
<p>
Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are <b>In the Network</b>. Interested in learning more?</p>
<p>
Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings.<br>
<br>
We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID-19.</p>
<p>
Visa Sponsorship is not offered for this position.</p>
<p>
At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.</p>
<p>
Veradigm's policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.</p>
<p>
From a &quot;VEVRAA Federal Contractor&quot; We request Priority Referral of Protected Veterans</p>
<p>
This is an official Veradigm Job posting. To avoid identity theft, please only consider applying to jobs posted on our official corporate site.</p>
<p>
Thank you for reviewing this Veradigm opportunity. Does this look like a great match for your skill set? If so, scroll on down and tell us more about yourself!</p></div></div><p></p>

Expert Salesforce Business Analyst - Remote

AECOM

<p></p><div><div><div><p>AECOM is seeking a Senior IT Business Analyst to join our Enterprise Applications, Global IT team.</p><p><i>
This position will offer flexibility for hybrid work schedules to include both in-office presence and telecommute/virtual work to be based in Dallas or Houston, TX.</i></p><p>
Job Responsibilities:</p><ul><li>
Document functional and non-functional system requirements; develop test cases and step-by-step test procedures for enterprise-scale projects</li><li>
Work closely with business managers, demand managers and end users to understand their processes and procedures</li><li>
Identify new innovative solutions to optimize business processes, reduce costs, and/or enhance the customer experience</li><li>
Work with the business and IT to gather and document scope and requirements for technology initiatives</li><li>
Perform as-is and to-be process mapping and gap analysis, requirements definition, system demos, IT testing, oversight of user testing, and end user training</li><li>
Prepare project documentation including requirements documentation, requirements traceability matrix, test scripts/use cases, process maps, wireframes, user training materials, standard operating procedures (SOPs), user communications, and change control documentation</li><li>
May define and present business cases for proposed projects</li><li>
Ensure compliance of projects/solutions with key AECOM controls (e.g. Sarbanes Oxley)</li><li>
Assist with defining the support model for new systems and facilitates transition of the new system from project resources to support resources</li><li>
Assess impact of projects/systems on business processes and facilitate a smooth transition of system and process changes to ensure minimal business disruption</li><li>
May participate in evaluation and selection of vendors/solutions including management of proposal/RFP process</li><li>
Assist with development of various management/executive presentations to present process improvement solutions, business case, and project progress.</li><li>
Gather and translate business requirements into product backlog artifacts including Epics / Features &amp; User Stories. Create and maintain business requirements in the form of user stories with appropriate acceptance criteria.</li><li>
Collaborate with the Project Manager, Product Owner, Project Team, ScrumMaster and/or Business Stakeholders to confirm/understand clear business objectives, processes, and metrics for input into User Story definition and prioritization.</li><li>
Facilitate User Story mapping sessions with Business Stakeholders, as needed.</li><li>
Facilitate and schedule project or scrum meetings, as needed.</li><li>
Facilitate user acceptance testing with user feedback and defect tracking, as needed.</li><li>
Facilitate collaborative and productive team meetings for a distributed team (e.g. Microsoft Teams).</li><li>
Train end users on new application features, as needed.</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2></div><div><p><b>
Minimum Requirements:</b></p><ul><li>
BA/BS plus at least 6 years of relevant IT / software business analyst experience or demonstrated equivalency of experience and/or education</li><li>
Proficiency with MS Office, 365, Teams, Word, etc.</li></ul><p><b>
Preferred Qualifications</b></p><ul><li>
Excellent written communication skills (samples may be requested)</li><li>
Excellent interpersonal, verbal communication skills with ability to communicate technical issues to non-technical individuals</li><li>
Experience utilizing contemporary AI tools for summaries, quality checks, notes, etc.</li><li>
Experience working within similarly large, complex organizations</li><li>
Software testing (UAT) experience</li><li>
BA certification is helpful</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>
Additional Information</b></h2></div><div><ul><li>
Sponsorship for US work Authorization, now or in the future, is not available for this position.</li><li>
Relocation assistance is not available for this position</li></ul><div></div><p><b>
About AECOM</b></p><p>
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.</p><p>
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients&rsquo; complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle &ndash; from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.</p><p><b>
What makes AECOM a great place to work</b></p><p>
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you&rsquo;ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you&rsquo;ve always envisioned. Here, you&rsquo;ll find a welcoming workplace built on respect, collaboration and community&mdash;where you have the freedom to grow in a world of opportunity.</p><p>
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.</p></div></div></div>

IT Sr. Business Analyst - Hybrid (Houston or Dallas TX)

City of Houston, TX

<div><div><div><h2 class="jobSectionHeader"><b>POSITION OVERVIEW</b></h2></div>
<p></p><div><p>Applications accepted from: ALL PERSONS INTERESTED<br>
Job Classification: Senior Staff Analyst -Mayor&rsquo;s Office of Innovation &amp; Performance<br>
Reporting Location: 611 Walker Street<br>
Workdays &amp; Hours: Monday &ndash; Friday 8:00 am &ndash; 5:00 pm *Subject to Change*</p><p><b>
About the Mayor&rsquo;s Office of Innovation &amp; Performance</b></p><p>
The Mayor&rsquo;s Office of Innovation &amp; Performance (MOIP) serves as the City&rsquo;s in-house consulting and performance improvement team. MOIP leads initiatives that strengthen operational excellence, promote data-driven decision-making, and cultivate a culture of innovation and continuous improvement across City departments. Our work helps ensure that City services are effective, efficient, and responsive to the residents of Houston.</p><p><b>
Position Overview</b></p><p>
The Senior Staff Analyst will serve as a key member of the Mayor&rsquo;s Office of Innovation &amp; Performance, supporting enterprise-wide efforts to modernize City operations through data, performance management, and process improvement. This role combines analytical expertise, strategic thinking, and hands-on facilitation to drive measurable improvements in City performance.</p><p>
The Senior Staff Analyst will lead and support process improvement projects, manage the City&rsquo;s Turn the Curve performance program, and provide coaching and mentorship to City employees in continuous improvement methods and data-driven best practices.</p><p>
As part of a small, high-impact team, you will have the opportunity to directly influence how the City of Houston operates &mdash; improving the lives of residents through better services, smarter data, and stronger management practices. This is a role for problem solvers who thrive in complexity, value collaboration, and want to make a measurable difference in city government.</p><p><b>
Key Responsibilities</b></p><ul><li>
Lead the City&rsquo;s Turn the Curve performance program, facilitating regular performance review sessions with departments, guiding teams through root cause analysis, and helping them develop and implement data-driven strategies to improve outcomes.</li><li>
Lead and support department and enterprise-level process improvement and innovation projects, driving measurable efficiency and performance gains.</li><li>
Track, analyze, and evaluate key performance indicators (KPIs) to identify trends, gaps and opportunities for improvement; translate insights into actionable recommendations.</li><li>
Support departments in defining KPIs that align with strategic goals and operational priorities.</li><li>
Analyze and review management practices, business processes, and service delivery models to identify inefficiencies, savings opportunities, and service enhancements.</li><li>
Identify and help implement solutions and systems to advance continuous improvement programs and performance management.</li><li>
Partner with departments to embed data-driven best practices into everyday operations.</li><li>
Develop and maintain dashboards, scorecards and reports that clearly communicate performance insights to internal and external stakeholders.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>MINIMUM REQUIREMENTS</b></h2></div>
<p></p><div><p><b>EDUCATION REQUIREMENTS</b></p><p>
Requires a Bachelor's degree in Business Administration, Public Administration or field directly related to the type of work being performed.<br>
Graduate degrees related to the type of work to be performed may substitute for the experience requirement on a year-for-year basis.</p><p><b>
EXPERIENCE REQUIREMENTS</b><br>
Five years of professional administrative, financial or analytical experience related to the type of work being performed are required.<br>
<br>
Professional experience related to the type of work to be performed may substitute for the education requirement on a year-for-year basis<br>
<br>
<b>LICENSE REQUIREMENTS</b> None</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>PREFERENCES</b></h2></div>
<p></p><div><p>Preference will be given to applicants with:</p><ul><li>
Experience working in or with public sector organizations is preferred.</li><li>
Certification in Lean Six Sigma, or equivalent process improvement methodology is preferred.</li><li>
Demonstrated ability to transform organizations through data-driven performance management.</li><li>
Strong oral and written communication skills, with the ability to adapt messages across audiences and levels of the organization.</li><li>
Proven project management experience, particularly leading cross-functional teams.</li><li>
Demonstrated ability to understand customer needs and drive value throughout end-to-end processes.</li><li>
Strong interpersonal and relationship-building skills, with a collaborative and consultative approach.</li><li>
Proficiency in Microsoft Office Suite, including advanced Excel and Power BI for data analysis and reporting.</li><li>
Experience with intermediate statistical and financial modeling preferred.</li><li>
Ability to multi-task in a high-volume, fast-paced environment while maintaining attention to detail.</li><li>
Strong critical thinking, problem-solving, and presentation skills.</li></ul><p><b>
**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**</b></p></div><p></p>
<div><h2 class="jobSectionHeader"><b>GENERAL INFORMATION</b></h2></div>
<p></p><div><p><b>SELECTION / SKILLS TESTS REQUIRED</b><br>
The department <b>will </b>administer, and the applicant must successfully complete a skills-assessment relevant to job description.<br>
<br>
<b>SAFETY IMPACT POSITION:</b> No<br>
If yes, this position is subject to random drug testing if a promotional position; candidate must pass an assignment drug test.<br>
<br>
<b>SALARY INFORMATION</b><br>
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.<br>
<br>
<b>Pay Grade:</b> 28</p><p><b>
APPLICATION PROCEDURES</b><br>
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during posting opening and closing dates shown. Applications must be submitted online at: www.houstontx.gov or call (832)393-6051. To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm. If you need special services or accommodations, call (832)393-6051. (TTY 7-1-1) If you need login assistance or technical support call 855-524-5627.<br>
<br>
<b>Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.</b><br>
<br>
<b>All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of the information provided.</b><br>
<br>
<b>EOE Equal Opportunity Employer:</b><br>
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.</p></div></div></div><p></p>
<br><div><div><div><div><b>Employer</b></div>
<div>City of Houston</div>
</div></div><div><div><div><b>Address</b></div>
<div><p>901 Bagby St<br>
<br>
Houston, Texas, 77002
</p></div></div></div><div><div><div><b>Website</b></div>
<div>https://www.houstontx.gov/</div></div></div></div>

Senior Staff Analyst - MOIP

<div><div><div><h2 class="jobSectionHeader"><b>POSITION OVERVIEW</b></h2></div><br>
<div><div><br>
<b>APPLICATIONS ACCEPTED FROM: </b>ALL PERSONS INTERESTED<br>
<br>
<b>SERVICE LINE/SECTION:</b> Director's Office/Office of the Chief of Staff<br>
<b>REPORTING LOCATION: </b>611 Walker, 25th Floor<br>
<b>WORKDAYS &amp; HOURS: </b>MONDAY - FRIDAY 8AM - 5PM*<br>
<ul><li><b>Subject to change</b></li></ul></div><p><b><i><br>
DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS</i></b></p><p>
This Senior Staff Analyst position supports Houston Public Work&rsquo;s (HPW&rsquo;s) commitment to improving how our internal operations function every day. Operating within the Office of the Chief of Staff, the Senior Staff Analyst evaluates internal workflows, investigates operational challenges, and works collaboratively with teams across the organization to implement improvements that enhance clarity, efficiency, and consistency. The role focuses on analyzing internal business processes, supporting the adoption of redesigned workflows, and developing data-driven insights and dashboards that help leaders make informed decisions.</p>
The Senior Staff Analyst also plays a key role in the development and implementation of Standard Operating Procedures (SOPs), ensuring that internal procedures reflect current practices, regulatory requirements, and organizational priorities. This position requires strong analytical skills, judgment, communication, and the ability to work effectively with both frontline staff and senior leadership.<br>
<ul><li>
Investigates internal operational issues and evaluates workflows to identify inefficiencies, bottlenecks, risks, and improvement opportunities.</li><li>
Conducts detailed process mapping, workflow assessments, and root-cause analyses for medium- to high-complexity operations.</li><li>
Reviews current-state workflows, designs future-state workflows that improve internal efficiency, consistency, and compliance.</li><li>
Applies continuous-improvement methodologies (Lean concepts, PDCA, Kaizen, Six Sigma principles) to develop sustainable, actionable solutions.</li><li>
Conducts gemba-style observations and process walkthroughs to validate findings and better understand day-to-day realities.</li></ul><ul><li>
Extracts, integrates, and analyzes operational and performance data from multiple sources to support process investigations.</li><li>
Builds and maintains dashboards, visualizations, and analytical reports using Power BI, Excel, and other tools.</li><li>
Interprets qualitative and quantitative data to identify trends and support recommendations.</li><li>
Prepares concise, executive-ready presentations, reports, and briefing materials for leadership.</li><li>
Collaborates with Service Lines and City departments to support the implementation of redesigned internal workflows.</li><li>
Facilitates cross-functional workshops, process walkthroughs, and working groups to build consensus around proposed improvements.</li><li>
Translates improved workflows into clear, accurate, standardized SOPs in partnership with subject matter experts.</li><li>
Ensures SOPs reflect updated internal operational practices and meet organizational or compliance requirements.</li><li>
Partners with HPW Service Lines and COH departments to align internal workflows and resolve cross-functional issues.</li><li>
Represents the Chief of Staff Office in meetings, provides updates, and communicates recommendations professionally.</li><li>
Gathers operational information, prepares responses, and supports documentation or correspondence as needed.</li><li>
Leads or supports strategic initiatives and special assignments focused on internal continuous improvement and organizational effectiveness.</li><li>
Conducts research, compiles data, and develops recommendations for senior leadership.</li><li>
Manages confidential information with discretion and professionalism.</li></ul><br>
Skills and Abilities:<br>
<ul><li>
Strong skills in data extraction, integration, and analysis</li><li>
Ability to develop dashboards using Power BI, Excel, and related analytics tools</li><li>
Advanced workflow mapping, process analysis, and organizational problem-solving</li><li>
Knowledge of continuous-improvement methodologies (Lean, PDCA, Kaizen, Six Sigma concepts)</li><li>
Ability to interpret and apply policies, procedures, and operational guidelines</li><li>
Excellent written and verbal communication skills, including executive-level reporting</li><li>
Ability to manage multiple complex assignments independently</li><li>
Strong judgment and ability to handle sensitive or confidential information</li><li>
Skilled in facilitating cross-functional collaboration and building consensus</li></ul><br>
<b><i>
WORKING CONDITIONS</i></b><p>
The position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditioning.</p><p><b>
This is a Department of Public Works Emergency Management position at the Tier II Level</b><b>.</b></p></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>MINIMUM REQUIREMENTS</b></h2></div>
<div><p><b>EDUCATION REQUIREMENTS</b><br>
Requires a Bachelor's degree in Business Administration, Public Administration or a field directly related to the type of work being performed.<br>
<br>
Graduate degrees related to the type of work to be performed may substitute for the experience requirement on a year-for-year basis.<br>
<br>
<b>EXPERIENCE REQUIREMENTS</b><br>
Five years of professional administrative, financial or analytical experience related to the type of work being performed are required.
<br>
<br>
Professional experience related to the type of work to be performed may substitute for the education requirement on a year-for-year basis.<br>
<br>
<b>LICENSE REQUIREMENTS</b><br>
None</p></div>
<div><h2 class="jobSectionHeader"><b>PREFERENCES</b></h2></div>
<p></p><div><p>The ideal candidate will demonstrate:</p><ul><li>
Hands-on experience conducting workflow investigations, process mapping, and root-cause analysis for internal operations.</li><li>
Ability to design future-state workflows, including decision points, controls, and handoff structures.</li><li>
Experience applying continuous-improvement methodologies to internal processes.</li><li>
Ability to extract, transform, and analyze data from varied systems or datasets.</li><li>
Proficiency in building dashboards and visualizations (Power BI strongly preferred).</li><li>
Experience guiding departments through workflow redesign, SOP development, and implementation support.</li><li>
Ability to lead cross-functional working groups and facilitate improvement workshops.</li><li>
Exposure to change management practices such as readiness assessments, communication planning, and adoption tracking.</li><li>
Ability to translate operational needs into clear processes and well-structured SOPs.</li><li>
Experience supporting internal operations within large, complex organizations.</li><li>
Understanding of policy interpretation, compliance requirements, and operational governance.</li><li>
Strong critical thinking with the ability to address complex internal workflow challenges.</li></ul><p><b><i><br>
**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**</i></b></p></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>GENERAL INFORMATION</b></h2></div>
<div><p><b>SELECTION / SKILLS TESTS REQUIRED</b><br>
Department <i>may</i>administer skills assessment test.<br>
<br>
<b>SAFETY IMPACT POSITION</b> Yes<br>
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.<br>
<br>
<b>SALARY INFORMATION</b><br>
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.<br>
<br>
<b>PAY GRADE 28</b><br>
<br>
<b>APPLICATION PROCEDURES</b><br>
<b>Only online applications </b>will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. <b>Applications must be submitted online at: </b><b>www.houstontx.gov</b><b>.</b><br>
<br>
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfmor call (832-393-6032).<br>
<br>
If you need special services or accommodations, call (832-393-6032). (TTY 7-1-1)<br>
<br>
If you need login assistance or technical support call 855-524-5627.<br>
<br>
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.<br>
<br>
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.<br>
<br>
<b>EOE Equal Opportunity Employer</b><br>
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.</p></div></div></div>
<br><div><div><div><div><b>Employer</b></div>
<div>City of Houston</div>
</div></div><div><div><div><b>Address</b></div>
<div><p>901 Bagby St<br>
<br>
Houston, Texas, 77002
</p></div></div></div><div><div><div><b>Website</b></div>
<div>https://www.houstontx.gov/</div></div></div></div>

Senior Staff Analyst (Director's Office)

Houston Methodist

<div><p>At Houston Methodist, the Senior Application Analyst position is responsible for expert level support and configuration of assigned applications. The position entails assisting, training and supporting customers and junior analysts with the operation and administration of systems. The Sr. Application Analyst trains and mentors more junior analysts. The Sr. Application Analyst works with customers at all levels in the organization to enhance their understanding of available tools to enhance operational efficiencies. The Sr. Application Analyst proactively manages and troubleshoots issues within related IT teams and manages change. The Sr. Application Analyst provides high level administration of applications and ensures quality delivery of application availability. The Sr. Application Analyst ensures the services provided contribute to the successful accomplishment of the mission of the department. The Sr. Application Analyst makes recommendations regarding budget projections and project management.</p>
<div><b>
PEOPLE ESSENTIAL FUNCTIONS</b><br>
<ul><li>
Acts as liaison between work teams and departments.</li><li>
Facilitates team and client meetings and delivers informative, well-organized presentations.</li><li>
Serves as role model and mentor to other team members through both formal and informal methods. May train newly on boarded or more junior team members.</li></ul><br>
<b>
SERVICE ESSENTIAL FUNCTIONS</b><br>
<ul><li>
Facilitates working group sessions with relevant departments to identify and drive requirements to improve Business Processes. Continually seeks opportunities to increase customer satisfaction and deepen client relationships.</li><li>
Sets customer expectations, prioritizes tasks, and delivers solutions on time. Proposes solutions to problems and considers timeliness, effectiveness, and practicality in addressing client needs.</li><li>
Manages customer expectations and deliverables through meetings, phone calls, presentations and written reports.</li></ul><br>
<b>
QUALITY/SAFETY ESSENTIAL FUNCTIONS</b><br>
<ul><li>
Oversees and monitors multiple large-scale projects within multiple functional departments.</li><li>
Establishes project plans and objectives to ensure goal attainment within defined parameters. Implements and supports large, complex applications with technical experience in systems analysis, design, building, testing, and implementation.</li><li>
Communicates potential project and implementation issues, plans for resolution, and produces status updates to all stakeholders including customers and Management.</li><li>
Creates custom solutions or advanced configuration options to solve operational or workflow issues.</li></ul><br>
<b>
FINANCE ESSENTIAL FUNCTIONS</b><br>
<ul><li>
Coordinates and provides problem resolution, technical analysis, costs and resource estimates, work plans, workflow documentation, and progress reports on assigned projects.</li><li>
Applies project management methodology standards to communicate and successfully accomplish assigned projects within budget guidelines.</li></ul><br>
<b>
GROWTH/INNOVATION ESSENTIAL FUNCTIONS</b><ul><li>
Seeks out opportunities to remain relevant with regard to current and leading technologies. Evaluates and recommends technologies for growth and long term planning.</li><li>
Partners with team members to support a learning environment. Seeks opportunities to lead or facilitate IT and business initiatives across IT.</li><li>
Participates in professional development. Completes Individual Development Plan (IDP).</li></ul><br>
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.</div>
<div><b>EDUCATION</b><br>
<ul><li>
Bachelor's degree in Information Technology, Business Administration or related field or experience working as a licensed clinical or certified IT professional</li><li>
An additional four years experience in addition to the experience listed below in lieu of Bachelors or licensed clinical or certified IT professional experience</li></ul><br>
<b>
WORK EXPERIENCE</b><br>
<ul><li>
Five years' experience in IT or clinical or business workflow required</li><li>
Experience supporting large scale clinical, ancillary or business environments</li></ul></div>
<b>LICENSES AND CERTIFICATIONS - REQUIRED</b><br>
<ul><li><div>
Certification if appropriate to assigned application. (i.e. Epic) Epic certification must be maintained within 6 months
</div></li></ul><b>KNOWLEDGE, SKILLS, AND ABILITIES</b><br>
<ul><li>
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations</li><li>
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security</li><li>
Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles</li><li>
Expert ability and skill to troubleshoot system problems and to engineer expert solutions with IT customers and vendors</li><li>
Expert technical skills to support multiple applications and projects simultaneously</li><li>
Strong knowledge of project management methodologies and ability to apply them to large scale system implementation</li><li>
Strong knowledge of multidisciplinary clinical or business information systems</li><li>
Demonstrated leadership skills</li><li>
Expected to be proactive in all areas of responsibility</li></ul><p><b>
SUPPLEMENTAL REQUIREMENTS</b></p><p><b><br>
WORK ATTIRE</b></p><ul><li><div><br>
Uniform No</div></li><li><div>
Scrubs No</div></li><li><div>
Business professional Yes</div></li><li><div>
Other (department approved) No</div></li></ul><div><b>
ON-CALL*</b><br>
<ul><li><i>Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.</i></li></ul></div><ul><li><div><br>
On Call* Yes</div></li></ul><p><b>
TRAVEL**</b><br>
<i>**Travel specifications may vary by department**</i></p><ul><li><div><br>
May require travel within the Houston Metropolitan area Yes</div></li><li><div>
May require travel outside Houston Metropolitan area Yes</div></li></ul><p><b>
Company Profile:</b></p><p>
Houston Methodist is one of the nation&rsquo;s leading health systems and academic medical centers. Houston Methodist consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston area. Houston Methodist also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities. Overall, Houston Methodist employs more than 27,000 employees and is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide high quality patient care.</p><p>
Houston Methodist is an Equal Opportunity Employer.</p></div>

Sr. Application Analyst Certified - EPIC Cadence (Hybrid)

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