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billing manager

Northwest Clinic Day Surgical 

<p>NWCDS is looking for an experienced Billing &amp; Insurance Manager with Coding Experience.</p><p>Dubai Experience is mandatory.</p><p>Immediate Joiner required.</p><p>Job Type: Full-time</p><p>Pay: Up to AED8,000.00 per month</p>

Billing & Insurance Manager with Coding Experience

Prime Medical Center LLC

<ul><li>Oversee the entire patient billing cycle, ensuring accurate and timely claim submissions to maximize revenue.</li><li>Lead a team of billing specialists, providing guidance, training, and performance evaluations to foster growth and efficiency.</li><li>Analyze billing data and key performance indicators (KPIs) to identify trends, opportunities for improvement, and potential revenue leakage.</li><li>Develop and implement billing policies and procedures, ensuring compliance with federal, state, and payer regulations.</li><li>Manage and resolve complex billing issues, including claim denials, appeals, and patient inquiries, to maintain patient satisfaction.</li><li>Collaborate with other departments, such as clinical and registration, to streamline processes and improve the overall billing workflow.</li><li>Stay informed about changes in healthcare regulations, coding guidelines, and payer requirements to maintain compliance.</li><li>Negotiate and manage contracts with insurance providers to optimize reimbursement rates and minimize claim denials.</li><li>Prepare and present financial reports, including aging reports and revenue analysis, to senior management.</li><li>Implement and maintain billing software and technology solutions to improve efficiency and accuracy.</li></ul><br/>

Manager In Patient Billing

Tabby

<div><span style="font-size: 11px;"><b>About the Role</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">As a Staff Product Manager , you will lead the services that power the foundation of Tabby's banking platform . In this role, you'll be responsible for shaping and optimizing core financial infrastructure, from wallets and accounts to funds transfers, ledgers, and invoicing systems . You will guide the platform's evolution by striking the right balance between stability, compliance, and innovation , paving the way for the next generation of Tabby's FinTech products.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">What you will be doing</span></div><div><span style="font-size: 11px;">Develop and prioritize the billing and accounting product roadmap in line with strategic goals.</span></div><div><span style="font-size: 11px;">Partner closely with cross-functional teams, engineering, finance, compliance, and product, to deliver reliable, customer-friendly solutions.</span></div><div><span style="font-size: 11px;">Oversee delivery and improvement of ledger and billing platform features, supporting cross-country / product/ currency transactions.</span></div><div><span style="font-size: 11px;">Automate accounting and billing cycles; integrate with ERP and reporting systems.</span></div><div><span style="font-size: 11px;">Define, monitor, and optimize KPIs to strengthen the platform's reliability, observability, and automation to support scale.</span></div><div><span style="font-size: 11px;">Contribute to the platformization approach, enabling self-service tools and clear processes across the Billing domain.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>What you will need</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Hard Skills:</span></div><div><span style="font-size: 11px;">4+ years of experience in product management for Fintech, Billing, or Payments Systems.</span></div><div><span style="font-size: 11px;">Strong Understanding of billing, settlements, ledgers, accounting cycles, and ERP systems.</span></div><div><span style="font-size: 11px;">Proven track record of delivering cross-functional initiatives across different domains.</span></div><div><span style="font-size: 11px;">Excellent communication and problem-solving skills, with a platform mindset (building scalable, reusable solutions).</span></div><div><span style="font-size: 11px;">Solid technical grounding, ability to read/write SQL, define observability metrics, and work closely with engineers.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Soft Skills:</span></div><div><span style="font-size: 11px;">Structured &amp; Analytical Thinking → ability to break down complex finance/ledger flow.</span></div><div><span style="font-size: 11px;">Cross-Functional Leadership → comfortable aligning Finance, Engineering, and Compliance with a strong focus on end result.</span></div><div><span style="font-size: 11px;">Clear Communication → can translate financial jargon into product roadmaps and specs.</span></div><div><span style="font-size: 11px;">Resilience &amp; Adaptability → thrives under pressure and fast-changing priorities.</span></div>

Staff Product Manager, Billing

Imtiaz Real Estate Investment & Development LLC

<ul><li>Oversee the full accounts receivable cycle, including billing, collections, cash application, and reconciliations.</li><li>Generate and issue accurate invoices for tenant rent, construction cost recoveries, milestone payments, and other billable project-related charges.</li><li>Monitor and manage aging reports to ensure timely collections and minimize bad debt risk.</li><li>Establish and maintain strong relationships with tenants, clients, and partners to resolve payment issues and manage disputes.</li><li>Ensure compliance with lease agreements, sales contracts, and development project terms when issuing invoices and tracking payments.</li><li>Collaborate with development, legal, and property management teams to ensure billing aligns with contractual      obligations.</li><li>Supervise and mentor AR staff, including workload management, training, and performance evaluation.</li><li>Prepare AR reports, cash forecasts, and analysis for senior management and stakeholders.</li><li>Support monthly close processes and audits by providing AR schedules and documentation.</li><li>Recommend and implement improvements to AR systems, policies, and procedures for increased efficiency and accuracy.</li></ul>

Accounts Receivable Manager

UDrive

<p><strong>Core Responsibilities:</strong></p>
<ul>
 <li>Regular monitoring of the invoices and any adjustments.</li>
 <li>Address various customer service queries and emails relating to billing.</li>
 <li>Invoice adjustment</li>
 <li>Initiating refunds and adding wallet credits</li>
 <li>Bank confirmations.</li>
 <li>Sending invoices and SOAs to the customer</li>
 <li>Ad hoc requests to assist the customer.</li>
 <li>Maintain the customer database.</li>
 <li>Plan, track, and charge installments on invoices.</li>
 <li>Generating and exporting data reports and documents as needed.</li>
 <li>Responsible for ensuring timely and efficient collection of customer invoices.</li>
 <li>Coordinating with the collections department.</li>
 <li>Preparing and submitting monthly allocations.</li>
 <li>Reconciling the monthly collections from the team</li>
 <li>Resolving the queries / disputes and actioning on the same.</li>
 <li>Liaise with collections to resolve disputes and settle outstanding accounts.</li>
 <li>Regular checks to find irregularities with the customer accounts, trips, and vehicles, raise tickets to the concerned department.</li>
 <li>Coordinating with the legal/ Collection team on the fraud customers / customers with pending payments.</li>
 <li>Regular auditing and reconciling the above-mentioned tasks and rectify the errors and initiate changes in the process, if needed.</li>
 <li>Ad hoc tasks and reports according to the needs of the department.</li>
 <li>Collecting and sharing data from/to various departments when required, and maintaining pleasant relationships with other departments.</li>
 <li>Build billing dashboards and assist with reports for management analysis and decision making.</li>
 <li>Handling the complete process of UAE fines, salik &amp; other chargeable items on long term rentals.</li>
 <li>Charging customers with the penalties regularly.</li>
</ul>
<p><strong>Requirements.</strong></p>
<ul>
 <li>Bachelor s degree in finance.</li>
 <li>2-3 year of experience in Billing, Accounts &amp; data reconciliation</li>
 <li>Proficient in advance Excel (Mandatory).</li>
 <li>Excellent attention to detail.</li>
 <li>Organized with an ability to stay focused on assigned tasks</li>
 <li>Ability to multitask effectively.</li>
 <li>Strong written and verbal communication skills.</li>
 <li>Ability to perform repetitive tasks with a high degree of accuracy.</li>
 <li>Comfortable working independently with minimal supervision.</li>
 <li>Outstanding interpersonal skills.</li>
 <li>Keen eye for finding fraud and issues.</li>
</ul>

Billing Executive

logic utilities

<p><b>About Logic Utilities</b></p><p>At Logic Utilities, we simplify and optimise cooled-energy and utility management across the UAE. Since 2009, we&rsquo;ve delivered smart metering, billing &amp; collection, and energy-efficiency solutions that empower Owners Associations, Developers, and Building Owners to manage resources transparently and sustainably. As part of our Operations team, you&rsquo;ll play a crucial role in ensuring accuracy, compliance, and continuous growth for our clients - while contributing to our vision of smarter, more efficient energy use.</p><p><b>Purpose of the Role</b></p><p>The <b>Client Relationship Manager</b> acts as the primary link between Logic Utilities and our clients, ensuring efficient service delivery, billing accuracy, regulatory compliance, and proactive support. The role also includes identifying and developing <b>business growth opportunities</b>, using data insights and customer engagement to expand existing relationships.</p><p><b>Key Responsibilities</b></p><p><b>Client Communication &amp; Support</b></p><ul><li>Serve as the single point of contact for assigned clients (OAs, Developers, Single Building Owners).</li><li>Respond to inquiries promptly - same-day acknowledgement, within 2 hours for urgent matters.</li><li>Communicate billing, rate, and service updates clearly and proactively.</li><li>Resolve issues in coordination with Finance and Operations; escalate unresolved cases within 48 hours.</li><li>Ensure consistent use of CRM systems and digital reporting tools.</li></ul><p><b>Client Onboarding &amp; Growth</b></p><ul><li>Lead the onboarding process for new clients and projects, ensuring a seamless transition into Logic Utilities&rsquo; systems.</li><li>Collaborate with Finance, Billing, and Operations to set up accounts, contracts, and digital access.</li><li>Collect all client information for all required permits.</li><li>Ensure project is launched within the strict deadlines.</li><li>Identify and pursue <b>business development opportunities</b>.</li></ul><p><b>Billing Oversight &amp; Accuracy</b></p><ul><li>Review billing data, pre-billing reports, and meter readings before invoice finalisation.</li><li>Resolve billing discrepancies quickly and accurately.</li><li>Provide digital access to statements, consumption, and performance reports.</li></ul><p><b>Compliance &amp; Regulatory Adherence</b></p><ul><li>Maintain compliance with RSB, DEWA, and UAE regulatory requirements.</li><li>Collaborate with Legal and Finance to ensure contractual and fee structures meet standards.</li><li>Protect client data in line with privacy and confidentiality policies.</li></ul><p><b>Account Management, Retention &amp; Business Development</b></p><ul><li>Monitor client accounts, payments, and aging reports; follow up on overdue balances.</li><li>Conduct regular audits to ensure client and billing details are up to date.</li><li>Build long-term relationships and proactively identify upsell, cross-sell, or expansion opportunities.</li><li>Support the sourcing and onboarding of new projects and clients to drive company growth.</li><li>Maintain high client retention through proactive engagement and value-added service delivery.</li></ul><p><b>Issue Resolution &amp; Escalation</b></p><ul><li>Address complaints using a structured escalation process.</li><li>Escalate unresolved cases to Senior CRM / Operations Manager within 48 hours.</li><li>Document resolutions for future reference and continuous improvement.</li></ul><p><b>Digital Tools &amp; Automation</b></p><ul><li>Leverage CRM platforms, automated billing tools, and dashboards for performance tracking.</li><li>Educate clients on online self-service portals.</li><li>Encourage adoption of smart-meter analytics and automated notifications.</li></ul><p><b>Reporting &amp; Performance Analysis</b></p><ul><li>Maintain comprehensive client records and track all communications.</li><li>Deliver monthly reports on billing accuracy, client satisfaction, and issue resolution.</li><li>Use analytics to forecast client needs and identify business opportunities.</li></ul><p><b>Performance &amp; Incentives</b></p><ul><li>Bi-yearly bonuses based on satisfaction, retention, and revenue growth.</li><li>One-off bonuses for sourcing or onboarding new projects.</li><li>Recognition awards for outstanding service and problem-solving.</li><li>Promotion and leadership opportunities tied to KPI performance.</li></ul><p><b>Training &amp; Development</b></p><ul><li>Continuous training in billing systems, compliance, and digital automation tools.</li><li>Regular team workshops and knowledge-sharing sessions.</li><li>Support for professional certifications in CRM or utility management.</li></ul><p><b>Who You Are</b></p><ul><li>Bachelor&rsquo;s degree in Business Administration, Engineering, or related field.</li><li><b>5 years&rsquo; experience</b> in client relationship management or account management - ideally in <b>utilities, energy, or SaaS</b>.</li><li><b>Business development experience</b> with a proven ability to identify and close new opportunities.</li><li>Strong analytical, interpersonal, and presentation skills.</li><li>Proficient in CRM tools (Zoho, etc.).</li><li>A proactive, customer-first professional who thrives in a dynamic environment.</li></ul><p>Job Type: Full-time</p><p>Pay: AED10,000.00 - AED15,000.00 per month</p>

Customer Relationship Manager

<div>
<strong>Job Purpose:</strong>
<div>The Collection Agent is responsible for contacting customers to recover overdue payments, negotiating payment plans where necessary, maintaining accurate records, and ensuring that collections are made in compliance with company policies and legal regulations.</div>
<strong>Key Responsibilities:</strong>
<ul>
 <li><div>Contact customers via phone, email, and other communication channels to collect outstanding payments.</div></li>
 <li><div>Negotiate repayment plans and ensure commitments are honored.</div></li>
 <li><div>Maintain detailed and accurate records of all collection activities and customer interactions.</div></li>
 <li><div>Review account status and resolve billing discrepancies.</div></li>
 <li><div>Work closely with internal departments (e.g., Sales, Customer Service) to resolve customer issues related to billing or service.</div></li>
 <li><div>Recommend accounts for escalation, legal action, or write-off as necessary.</div></li>
 <li><div>Meet individual and team collection targets and KPIs.</div></li>
 <li><div>Ensure compliance with all company policies, industry regulations, and legal requirements during collection activities.</div></li>
 <li><div>Provide regular updates and reports to the Collection Supervisor/Manager.</div></li>
</ul>
<strong>Preferred Skills:</strong>
<ul>
 <li><div>Experience handling both B2B (business-to-business) and B2C (business-to-customer) collections.</div></li>
 <li><div>Knowledge of credit reporting practices.</div></li>
</ul>
</div>

Collection Executive (Arabic Speaker)

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