2nd shift quality control specialist (contract) 28670

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business analyst

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vision sales manager - boston

billing team lead

Ropes & Gray LLP

<div>About Ropes &amp; Gray:
<p>
Ropes &amp; Gray is a preeminent global law firm. The firm has been ranked in the top three on <i>The American Lawyer's</i> prestigious A-List for eight consecutive years and #1 on <i>Law.com's</i> UK A-List twice in the past three years - rankings that honor the &quot;best of the best&quot; law firms.<br>
<br>
The firm has approximately 2,500 lawyers and professionals serving clients in major centers of business, finance, technology, and government in Boston, Chicago, Dublin, Hong Kong, London, Los Angeles, Milan, New York, Paris, San Francisco, Seoul, Shanghai, Silicon Valley, Singapore, Tokyo and Washington, D.C.<br>
<br>
The firm has consistently been recognized for its leading practices in many areas, including asset management, private equity, M&amp;A, finance, real estate, tax, antitrust, life sciences, health care, intellectual property, litigation &amp; enforcement, privacy &amp; cybersecurity, and business restructuring.<br>
<br>
Ropes &amp; Gray is an equal opportunity employer.</p>
Overview:
<div>
The Billing Team Lead plays a critical role in the revenue cycle of the firm by overseeing the billing and collection cycle of a select number of high profile clients. In order to accomplish this the BTL is expected to interface with various functions such as CICC, Practice Development and Legal Project Management to ensure the highest possible level of service and support for assigned clients and assigned Billing Responsible Lawyers. Additionally, the BTL may or may not be responsible for supervising billing coordinators who are managing the unbilled and accounts receivable inventory for assigned partners and clients.</div>
Responsibilities:
<div><ul><li>Direct the billing and collection process for a select portfolio of high profile lawyers/clients including detailed knowledge of applicable client terms and discount. Specifically, the BTL will ensure that:</li></ul><ul><li>
Bills are issued timely and accurately and are consistent with client terms and discounts</li><li>
Client guidelines are documented, updated and complied with</li><li>
Client payment is received consistent with firm expectations</li><li>
Problems are proactively identified and escalated to management</li><li>
Recommendations for write-offs of aged or disputed balances are timely</li></ul><ul><li>
Assist with the reconciliation and application of unidentified cash receipts from clients within portfolio, ensuring prompt resolution.</li><li>
Analyze client accounts and prepare all necessary reporting.</li><li>
Maintain documentation of procedures, deadlines and other client and lawyer preferences related to billing and interacting with assigned lawyers/clients.</li><li>
May or may not supervise billing coordinators in one or more office, if so:</li></ul><ul><li>
Coordinates billing and collection activities with timekeepers, assigned biller and revenue coordinators.</li><li>
Identifies areas for additional training to ensure that skill levels are uniformly excellent across the group.Ensures that team members follow established workflow process for both, unbilled and accounts receivable balances from proforma creation through invoice collection, including necessary reviews and approvals</li><li>
Ensures compliance with client guidelines is maintained.</li><li>
Makes recommendations for write-offs of aged or disputed balances where appropriate.</li></ul><ul><li>
Escalates billing or collection issues to senior management when appropriate.</li><li>
If supervising, consistently provides feedback to staff and conducts annual performance evaluations; escalates performance issues as needed.</li><li>
Ensures consistent and regular communication with lawyers around aged balances.</li><li>
Participates in firm-wide and departmental projects and initiatives.</li><li>
Performs other duties as assigned.</li><li>
Occasional travel to other offices may be necessary.</li></ul></div>
Qualifications:
<ul><li>Minimum of three years of experience supervising all or a portion of the billing function in a professional services environment</li><li>
Demonstrates exemplary customer service and excellent verbal, written, leadership, and interpersonal skills</li><li>
Bachelors degree in business, accounting, or finance preferred</li><li>
Demonstrates proficiency with 3E, Elite (or Aderant) and an industry standard collection software tool</li><li>
Demonstrates proficiency with MS Excel spreadsheets, including advanced features such as pivot tables, charts and graphs and formulas; proficiency in MS Word and PowerPoint</li></ul>
Compensation and Total Rewards Package:
<p>
Ropes &amp; Gray is proud to offer a comprehensive Total Rewards package to our business support team members. The firm also offers comprehensive health and well-being benefits, personal and professional development, career growth opportunities and a collegial and supportive culture. The anticipated pay range for this role is listed below and represents our good faith and reasonable estimate of the starting salary range at the time of posting. In addition, this role is eligible for a discretionary bonus based on performance. The actual offered rate for this position will be determined based on job-related, non-discriminatory factors, including qualifications and experience, geographic location, education, external market data and consideration of internal equity.</p><br>
<p></p><ul><li>
Boston, Chicago, Los Angeles, Washington, D.C.: $88,600 - $135,100</li><li>
New York: $96,600 - $147,300</li><li>
San Francisco: $100,700 - $153,550</li></ul><br>
<p></p>
Working Conditions:
<p>
This position requires hybrid on-site presence as an essential function of the role. Consistent and predictable on-site presence is required for ongoing business continuity, professional development and effective collaboration with colleagues and management.</p></div>

Billing Team Lead

Seaport Hotel

<div>Overview:
<div>
The Senior Conference Services Manager plays a critical role in the success of Seaport Hotel, serving as the primary liaison between clients and hotel operations for all group and event business. This leader is responsible for cultivating strong client relationships, ensuring contractual compliance, and delivering exceptional, seamless event experiences.</div><div></div><div><br>
This role partners cross-functionally to coordinate all aspects of group programs, negotiates contract adjustments aligned with business objectives, and identifies opportunities to maximize revenue and profitability. The Senior Conference Services Manager also leads and develops the Conference Services team, requiring strong leadership, organization, and communication skills to consistently exceed client expectations.</div>
Responsibilities:
<div><b>
Essential Functions</b></div><div>
Client &amp; Event Management</div><ul><li>
Serve as primary point of contact for clients from contract turnover through event completion</li><li>
Partner with clients to define and execute event specifications (guest rooms, meeting space, F&amp;B, exhibit needs, etc.)</li><li>
Ensure all client requirements align with hotel capabilities and service standards</li></ul><div>
Contract &amp; Revenue Management</div><ul><li>
Negotiate contract modifications to balance client satisfaction with profitability</li><li>
Identify and drive incremental revenue opportunities across all aspects of group business</li><li>
Develop and manage contracts for ancillary (&ldquo;allied&rdquo;) business opportunities</li><li>
Review and approve final billing to ensure accuracy and adherence to agreements</li></ul><div>
Event Planning &amp; Execution</div><ul><li>
Prepare and customize detailed event documentation including:
</li><li><ul><li>Banquet Event Orders (BEOs)</li><li>
Event resumes</li><li>
Menus and program details</li></ul></li><li>
Lead cross-functional collaboration across hotel departments to ensure flawless execution</li><li>
Conduct site tours, tastings, and client visits to showcase the property and services</li></ul><div>
Leadership &amp; Team Development</div><ul><li>
Lead, coach, and develop the Conference Services team</li><li>
Foster a culture of accountability, collaboration, and service excellence</li><li>
Align team performance with departmental and hotel goals</li></ul><div>
Strategic Collaboration</div><ul><li>
Participate in sales and revenue strategy meetings</li><li>
Partner with Sales, Catering, Revenue Management, and Operations teams to optimize outcomes</li><li>
Contribute to business planning and group strategy initiatives</li></ul>
Qualifications:
<div><b>
Experience:</b></div><ul><li>
10+ years of meeting or event management experience, preferably within hospitality</li><li>
Significant leadership experience required (multi-person team oversight preferred)</li><li>
Experience in urban hotel markets strongly preferred (Boston highly desirable)</li><li>
Certified Meeting Planner (CMP) designation preferred</li></ul><div></div><div><b><i><br>
Disclaimer:</i></b><br>
<i>This job description is not intended to be all-inclusive. The team member may be required to perform other duties as assigned.</i></div><div></div><div><b><i><br>
Equal Opportunity Statement:</i></b></div><div><i>
CoralTree Hospitality and Seaport Hotel are proud to provide equal opportunity to all employees and applicants for employment without regard to age, race, religion, sex, sexual preference, national origin, disability, veteran status, or genetics. We maintain a drug-free workplace.</i></div></div>

Senior Conference Services Manager

Massachusetts General Hospital

<div>Site: The General Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
The Center for Laryngeal Surgery and Voice Rehabilitation&mdash;established within the Department of Surgery to unite pioneering research with advanced medical, surgical, and behavioral care for throat and voice disorders&mdash;relies on this role to ensure smooth, efficient daily operations. Under minimal supervision, the position supports a high‑performing clinical practice by executing both administrative and advanced operational functions at the highest proficiency level.<br>
<br>
This role manages all front‑end administrative workflows associated with patient visits, including appointment scheduling, check‑in and check‑out processes, and maintaining accurate patient records. As a designated Super User for scheduling, registration, and billing systems, the position provides training and troubleshooting support to colleagues and may oversee more complex tasks such as surgical scheduling or schedule adjustments.<br>
<br>
Working closely with the Supervisor, the role helps guide daily activities of practice staff and offers functional direction to Office and Practice Assistants. Additional responsibilities include processing billing forms, scanning documentation into the medical record, handling inquiries related to prior authorizations or prescription refills, and accepting co‑payments when required. Although the position does not involve direct patient care, it plays a critical part in ensuring a seamless, patient‑centered experience within a specialized clinical environment.<br>
<br>
Does this position require Patient Care?
<br>
No<br>
<br>
Essential Functions<br>
<br>
Perform routine administrative and clerical duties relating to a clinical service or physician practice office. Make patient appointments and maintain appointment records. Assist callers with routine inquiries and schedule appointments. Process patient billing forms and scan documents to the patient medical record/LMR.<br>
<br>
Act as a &ldquo;Super User&rdquo; for scheduling, registration, and billing systems. Provide assistance and training to others in these areas. May perform more complex or specialized functions (such as surgical scheduling or schedule changes/blocking) at a more advanced competency level.<br>
<br>
Provide functional guidance to Office and Practice Assistants.<br>
<br>
In conjunction with the Supervisor, oversee daily activities of practice staff.<br>
<br>
May be required to accept co‑payments. Handle, screen, and/or take messages related to prior authorizations, provider questions, prescription refills, and test results.<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div>
Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience office experience 3-5 years required Knowledge, Skills and Abilities - Strong technology and MS Office skills &ndash; Advanced Outlook, Word, Excel, PowerPoint Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. - Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. - Communicating effectively in writing as appropriate for the needs of the audience and Talking to others to convey information effectively. - Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. - Managing one's own time and the time of others. - Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems. - Ability to proofread and edit written documents.<p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><b>
Physical Requirements</b><ul><li>
Standing Occasionally (3-33%)
</li></ul><ul><li>Walking Occasionally (3-33%)
</li></ul><ul><li>Sitting Constantly (67-100%)
</li></ul><ul><li>Lifting Occasionally (3-33%) 20lbs - 35lbs
</li></ul><ul><li>Carrying Occasionally (3-33%) 20lbs - 35lbs
</li></ul><ul><li>Pushing Rarely (Less than 2%)
</li></ul><ul><li>Pulling Rarely (Less than 2%)
</li></ul><ul><li>Climbing Rarely (Less than 2%)
</li></ul><ul><li>Balancing Occasionally (3-33%)
</li></ul><ul><li>Stooping Occasionally (3-33%)
</li></ul><ul><li>Kneeling Rarely (Less than 2%)
</li></ul><ul><li>Crouching Rarely (Less than 2%)
</li></ul><ul><li>Crawling Rarely (Less than 2%)
</li></ul><ul><li>Reaching Occasionally (3-33%)
</li></ul><ul><li>Gross Manipulation (Handling) Constantly (67-100%)
</li></ul><ul><li>Fine Manipulation (Fingering) Frequently (34-66%)
</li></ul><ul><li>Feeling Constantly (67-100%)
</li></ul><ul><li>Foot Use Rarely (Less than 2%)
</li></ul><ul><li>Vision - Far Constantly (67-100%)
</li></ul><ul><li>Vision - Near Constantly (67-100%)
</li></ul><ul><li>Talking Constantly (67-100%)
</li></ul>Hearing Constantly (67-100%)<br>
<ul><li>
</li></ul><p></p><br>
<div><div><div><div><div><div><div><p><b>Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
273 Charles Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$19.37 - $27.71/Hourly<p></p><p><b><br>
Grade</b></p>
4<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Sr. Clinic Practice Assistant

Boston Medical Center

<div><div><div><h3 class="jobSectionHeader"><b>Pharmacy Clinical Specialist, Supply Chain and Operations</b></h3>
 <div></div><div><div><ul><li>47999
</li> </ul></div><div></div><div><ul><li>1 Boston Medical Center Place, Boston, Massachusetts
</li> </ul></div><div></div><div><ul><li>Full Time</li></ul></div></div><div></div><div><div><b><br>
</b></div>
</div><div><p><b>Job Description Summary:</b></p><p>
The Pharmacy Supply Chain and Operations Specialist is responsible for managing pharmaceutical supply chain operations at Boston Medical Center. The role focuses on optimizing medication inventory, procurement, and distribution, containing costs, and drug shortage management, while ensuring compliance with regulatory standards. The pharmacist will work closely with inpatient and outpatient multidisciplinary teams to enhance operational efficiency, oversee medication distribution processes within the central pharmacy and hospital-based clinics, manage NDC coding activities, and maintain strong vendor relationships.</p><p></p><p><b>
Job Description:</b></p><p><b>
Position Title:</b> Pharmacy Clinical Specialist, Supply Chain and Operations<br>
<b>Location:</b> Boston Medical Center Health System<br>
<b>Reports To:</b> Inpatient Pharmacy Supply Chain Manager</p><p><b>
Key Responsibilities:</b></p><ul>
<li>
Manage pharmaceutical supply chain coding and third-party administrator (TPA) processes, including medication inventory management, cost control, and drug shortage mitigation. Lead supply chain initiatives across hospital-based clinics throughout the Boston Medical Center Health System (BMCHS).</li>
<li>Conduct data analysis to monitor supply chain performance, identify cost-saving and revenue-enhancement opportunities, and optimize medication utilization.</li>
<li>Build and maintain strong relationships with external vendors, negotiating contracts, ensuring timely deliveries, and addressing any supply chain disruptions.</li>
<li>Collaborate with multidisciplinary teams such as operations, clinical, finance, compliance, central supply, ambulatory care clinics, informatics, nursing, providers, and external vendors to ensure smooth supply chain operations and optimal medication availability.</li>
<li>Develop and maintain NDC coding within the third-party administrator system to support compliant and optimized pharmaceutical procurement across BMCHS.</li>
<li>Oversee and optimize automated dispensing systems (e.g., carousels) and medication distribution workflows to ensure regulatory compliance and operational efficiency.</li>
<li>Maintain and enforce compliance with healthcare regulations, including drug safety, reporting, and security requirements.</li>
<li>Ensure efficient use of resources and cost-effective practices throughout the pharmaceutical supply chain.</li>
<li>Support training initiatives for clinical and operational staff on supply chain processes and systems and new members of the supply chain team.</li>
</ul><p></p><p><b>
Qualifications:</b></p><ul>
<li>
Required: Doctor of Pharmacy or Bachelor of Science in Pharmacy and Massachusetts pharmacist license; preferred: three years of experience in pharmacy practice or completion of a PGY1 pharmacy residency.</li>
<li>Strong knowledge of pharmaceutical supply chain management and operations, inventory control, cost management, medical billing, and the 340B program.</li>
<li>Proficiency with Epic, Pyxis, and/or Omnicell required.</li>
<li>Preferred familiarity with Sentry, QuicksortRx, and Cencora platforms.</li>
<li>Excellent interpersonal skills, with the ability to collaborate effectively with internal and external multidisciplinary teams.</li>
<li>Strong written and verbal communication skills.</li>
<li>Demonstrate ability to manage time effectively, prioritize tasks, and handle multiple responsibilities.</li>
<li>Demonstrate willingness to learn new concepts and processes.</li>
<li>Possess or able to obtain nationally recognized pharmacy supply chain certificate.</li>
</ul><p></p><p><b>
Additional Skills/Experience:</b></p><ul>
<li>
Strong problem-solving skills, especially in supply chain and operational inefficiencies.</li>
<li>Ability to manage vendor relationships and monitor contracts to ensure efficient and cost-effective supply chain operations.</li>
<li>Attention to detail with a commitment to continuous improvement and cost-effective practices.</li>
</ul><p></p><p><b>
Compensation Range:</b></p>
$112,000.00- $162,500.00<p>
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.</p><p><b>
NOTE</b>: This range is based on Boston-area data, and is subject to modification based on geographic location.</p><p></p><p>
Equal Opportunity Employer/Disabled/Veterans</p><p>
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or &ldquo;apps&rdquo; job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.</p></div></div></div></div>

Pharmacy Clinical Specialist, Supply Chain and Operations

<div>Site: The General Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations, under minimal supervision. Performs administrative duties related to patient visits including scheduling surgeries, check-in, check-out duties (performs all duties of the other levels at highest proficiency level). Actual job duties may vary by Department.<br>
<br>
Essential Functions:
<br>
<br>
<ul><li>Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
</li><li>Make patient appointments and maintain appointment records.
</li><li>Assist callers with routine inquiries, and schedule appointments.
</li><li>Process patient billing forms and scan documents to patient medical record/LMR.</li><li>Acts as &quot;Super User&quot; for scheduling, registration and billing systems.
</li><li>Provides assistance and training to others in these areas.
</li><li>May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.</li><li>Provides functional guidance to Sleep Neurology Office and Practice Assistants.
</li><li>In conjunction with Supervisor oversees daily activities of practice staff.</li><li>May be required to accept co-payments. Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><div>
Education<br>
High School Diploma or Equivalent required<br>
<br>
Can this role accept experience in lieu of a degree?<br>
No<br>
<br>
Experience<br>
3-5 years office experience required<br>
<br>
Knowledge, Skills and Abilities<br>
<ul><li>Strong technology and MS Office skills &ndash; Advanced Outlook, Word, Excel, PowerPoint Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.</li><li>Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.</li><li>Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.</li><li>Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.</li><li>Managing one's own time and the time of others.</li><li>Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.</li><li>Ability to proofread and edit written documents.</li></ul></div><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p><b>
Department:</b> MGH Orthopedics, Spine</p><p></p><p><b>
Schedule:</b> Monday - Friday | Flexible Hours | Hybrid</p><p></p><p><b>
Compensation:</b> The pay rate for this position starts at $22.00 per hour, with increases based on the candidate's years of experience.</p><p></p><p><b>
Benefits:</b> Medical, Dental, Vision, 403b retirement plan, tuition reimbursement, discounted MBTA pass &amp; more!</p><p></p><p>
Step into a role where your work truly makes a difference every day! As a vital member of our clinical operations team, you&rsquo;ll provide administrative support to ensure our practice runs smoothly and efficiently. In this dynamic, fast-paced role, you&rsquo;ll be the friendly face that plays a key role in creating a positive, efficient, and compassionate environment for both patients and clinical staff.</p><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Hybrid<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
55 Fruit Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$19.37 - $27.71/Hourly<p></p><p><b><br>
Grade</b></p>
4<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Senior Practice Assistant, Orthopedics Spine

Correctional Psychiatric Services

<div>Description:
<p><b>
About Us:</b></p><p>
For over 32 years, CPS Healthcare has been more than a healthcare provider&mdash;we&rsquo;ve been a trusted partner to the communities and correctional facilities we serve. As a Minority Business Enterprise (MBE), we bring both expertise and heart to every patient interaction, knowing that thoughtful care can change lives. Every day, our team works side by side to provide compassionate, evidence-based medical and behavioral health services that make a real difference for those who need it most.</p><p><b>
Job Summary:</b></p><p>
Provide support and assistance to the Health Service Administrator in various administrative and clerical duties.</p><p><b>
Job Responsibilities:</b></p><ul><li> Receive telephone calls and visitors; screen those that can be handled by assistants or directs those that require the attentions or action of other professional staff members. Personally, manages substantive questions not requiring medical knowledge.</li><li> Maintain H.S.A. calendar and schedule appointment and meetings. Ensures that H.S.A. is fully briefed on matters to be considered before scheduled meetings. Assembles background information/agenda items.</li><li> Attends meetings and takes minutes, as required.</li><li> Receive incoming correspondence, corrections, distributions and bills. Screens out those items, which can be handled personally forwarding remainder to professional staff.</li><li> Type all outgoing correspondence and draft replies to general correspondence not pertaining to medical subjects. Sign routine correspondence of a non-medical nature.</li><li> Perform administrative duties related to Human Resources: prepares Personnel Action forms/ Employee Status forms and assures all new hire paperwork is correct. Maintain all personnel files, ensuring all records are current and are compliant.</li><li> Prepares payroll for H.S.A. review. Follows through with any payroll-related questions.</li><li> Maintain monthly statistics and prepare for H.S.A. review and signature.</li><li> Maintain inventory of all supplies, receive incoming supplies from vendors and reconcile supply billing.</li><li> It is an essential part of the job that CPS can ask the employee to work beyond his/her regularly scheduled hours.</li><li> Follow all security rules and regulations.</li><li> Performs other duties and responsibilities as assigned.</li></ul><p><b>
Schedule:</b></p><p>
Monday&ndash;Friday, 7:00 AM &ndash; 3:30 PM.</p><p><b>
Location:</b></p><p>
Suffolk House of Correction, Boston</p><p><b>
Rate:</b></p><p>
Hourly Range: $23&ndash;$27/hour, based on experience.</p>
Requirements:
<p><b>
Qualifications and Experience:</b></p><ul><li> High school Diploma or GED.</li><li> Minimum of one year experience as an administrative assistant, medical secretarial</li></ul><p>
experience preferred.</p><ul><li> 45-50 wpm typing speed.</li><li> Demonstrates proficiency in Microsoft Word, Excel and Power Point.</li></ul><p><b>
Physical Requirements:</b></p><ul><li>
Regularly required to stand; sit; use hands to handle or feel; reach with hands and arms; climb or balance; stoop; kneel, crouch; talk and hear.</li><li>
Regularly lift and/or move up to 25 pounds; occasionally lift and/or move over 35 pounds.</li><li>
Able to adequately perform CPR.</li></ul><p><b>
Benefits: (Available to eligible employees)</b></p><ul><li>
401(k) retirement plan</li><li>
Dental insurance</li><li>
Vision coverage</li><li>
Health insurance</li><li>
Employee Assistance Program (EAP)</li><li>
Paid time off</li></ul><p><b>
Voluntary Benefits</b></p><ul><li>
Life insurance</li><li>
Accident insurance</li><li>
Disability insurance</li></ul><p>
Thank you for your interest in CPS Healthcare! We look forward to connecting with you to learn more about your goals and explore this opportunity together. You can reach us at recruitment@cpsmh.org.</p></div>

Administrative Assistant (F/T)

<div><div><div><h3 class="jobSectionHeader"><b>Medical Assitant</b></h3>
 <div></div><div><div><ul><li>49223
</li> </ul></div><div></div><div><ul><li>850 Harrison Avenue, Boston, Massachusetts
</li> </ul></div><div></div><div><ul><li>Full Time</li></ul></div></div><div></div><div><div><b><br>
</b></div>
</div><div><div><div><div><p><b>POSITION SUMMARY:</b></p>
<p></p>
<p>Performs clinic support in both the clinical and administrative areas:</p>
<p></p>
<p>In the clinical area the practice assistant, under the direction and supervision of a licensed Nurse or Provider, and in accordance with hospital policies, procedures, protocols, and standards of practice participates in the delivery of patient care.</p>
<p></p>
<p>In the administrative area the practice assistant gathers patient information for registration, schedules appointments, verifies demographic and financial information and assists in the facilitation of patient flow throughout the ambulatory setting.</p>
<p></p>
<p><b>Position</b>: Medical Assistant</p>
<p><b>
Department</b>: BMC Eye Clinic</p>
<p><b>
Schedule</b>: Full Time</p>
<p></p>
<p><b>ESSENTIAL DUTIES &amp; RESPONSIBLITIES:</b></p>
<ul>
<li><p>Delivers care in a non-judgmental, non-discriminatory manner that is sensitive to and demonstrates respect for patients.</p></li>
<li><p>
Clinical Support: Under the direction of the licensed Nurse or Provider, performs a variety of appropriately delegated patient care interventions for patients and their families.</p></li>
<li><p>
Collaborates with the licensed Nurse/clinic manager, as a member of the interdisciplinary team throughout the shift to determine appropriate work assignment and priorities, as well as communicates status of delegated task completion and outcome of patient data findings.</p></li>
<li><p>
Maintains timely ongoing verbal communication.</p></li>
<li><p>
Monitors patient flow including waiting room activity and communicating wait time updates to patients.</p></li>
<li><p>
Informs nursing staff, technical staff and/or supervisor of arrival of patients.</p></li>
<li><p>
Conducts pre-visit chart review and preparations for upcoming visits, including: Identification and documentation of patient care needs based on clinic guidelines and protocols (e.g. live interpreter needs, Hoyer-lift).</p></li>
<li><p>
Enters order for labs and tests to be completed at upcoming visit per clinic guidelines and protocols.</p></li>
<li><p>
Greets patient in waiting room and escorts to exam room Uses recognized and accurate medical terminology and abbreviations for all documentation, avoiding the use of unapproved abbreviations, per Hospital policy.</p></li>
<li><p>
Assists with intake process in the following areas as determined by departmental needs: Checks two patients identifiers Accurately collects and documents in the medial records vital signs, chief complaint/reason for visit, and medical/family/social history Enter allergies and smoking status Documents current medications and prescriptions that need to be renewed Obtains immunization records/history, and enters findings into patient medical record Instructs patient on how to prepare for the provider (assisting as necessary) Anticipates/sets up special equipment and/or supplies needed for visit Administers preventative/population health management screens and questionnaires (e.g. PHQ2 and other behavioral health screens) and records in medical record.</p></li>
<li><p>
Arranges refills information for provider approval Downloads glucometer and other device data for provider review Alerts the provider when patient is ready and communicates abnormalities in findings (e.g. elevated temperature ) Complies with department documentation standards to ensure a complete and accurate patient record Update patient pharmacy information Collects, labels, sends and may deliver specimens with appropriate laboratory slips and or requisitions.</p></li>
<li><p>
Identifies emergency/crisis situations and initiates appropriate response actions within the scope of his/her role, including immediate communication of such events to the licensed Nurse/Physician.</p></li>
<li><p>
Under direction of the licensed nurse or designee maintains competence of tasks and performs tasks in relation to a variety of technical skills which may include but are not limited to: Cast/splint care Guaiac, sugar and acetone, urine pH Glucose finger stick Application of external monitors GU irrigation set up Routine EKGs Hearing Test POCT (i.e. glucometer, pregnancy test, etc.) Peak flow Visual acuity Vital signs Oxygen saturation by pulse oximeter Personal patient glucometer downloads Leg/girth measurements Biopsy set up Procedure tray set up Urine culture prep Simple dressing changes eg. DSD Suture removal Specimen Collection Phlebotomy Provides basic skin care, including but not limited to: application of heat and cold, diabetic foot care, application of elastic stockings, and ace wraps.</p></li>
<li><p>
Redundant to Q above Uses Universal precautions, performs wound care inclusive of simple dressing changes and saline irrigations.</p></li>
<li><p>
Must arrange for Registered Nurse to be present for wound assessment with each dressing change.</p></li>
<li><p>
Assists licensed nurse/health team members with various minor procedures limited to set up and breakdown of simple sterile procedure (e.g. sterile biopsy).</p></li>
<li><p>
Draping and prepping patient under the direction of the licensed nurse or provider, including but not limited to: Endometrial biopsy IUD insertion and removal Pelvic exam Incision and drainage Punch biopsy Colonoscopy Suprapubic tube changes Provides basic patient equipment care including but not limited to: changing hearing aid batteries, applying splints/prostheses, etc.</p></li>
<li><p>
Helps to complete patient visit: Prints disposition forms and patient education materials Assists with staging selected prior authorization for medication or supplies needed under the direction of nurse manager or designee Strictly adheres to isolation procedures as initiated by licensed personnel.</p></li>
<li><p>
Performs initial cleaning/decontamination of equipment/materials and instruments.</p></li>
<li><p>
Checks inventories, and restocks, replaces, assembles patient equipment and supplies.</p></li>
<li><p>
Utilize the care team&rsquo;s population health management registry or other applicable database for preventative care outreach, including: Review of patient data Reminding patients of test/screening needs (i.e. by phone, letter) Prints and displays care team registry data or other applicable database data Restocks, replaces assembles patient equipment and supplies ordered by Nurse Manager and/or designee.</p></li>
<li><p>
Responsible for alerting licensed nurse, manager or designee of broken, or otherwise non-functional supplies or equipment.</p></li>
<li><p>
Prepares supply order form Understand, respect and demonstrate patient confidentiality in all endeavors Performs other duties as needed.</p></li>
</ul>
<p></p><p>Advanced Clinical Activities:</p>
<ul>
<li><p>The list below is not an all-inclusive list, but illustrates the nature and scope of some tasks/procedures that a Practice Assistant in a Specialty clinic may 1) assist with or, 2) perform.</p></li>
<li><p>
These procedures may require specific training (typically provided by a BMC staff member or vendor training).</p></li>
<li><p>
Some procedures may require special certification.</p></li>
</ul>
<p></p><p>Some examples of these tasks/procedures are:</p>
<p></p>
<p>Assist with:</p>
<ul><li><p>
Chronic wound treatment (e.g. assist in wound graft) MOHS surgery Excisional surgery Laser treatment Cool/Sculpting treatment Other Cosmetic Procedures (e.g. peels, fillers) Urodynamic studies Flow rate/voiding trials Low-dye taping Phototherapy and PUVA</p></li></ul>
<p></p>
<p>Perform:</p>
<ul>
<li><p>Suture Removals Phlebotomy</p></li>
<li><p>
Clerical Support: Performs all duties associated with an Ambulatory Services Representative, including but not limited to registration, scheduling, and collecting co-payments.</p></li>
<li><p>
Gathers and/or assist patients with registration information at every visit.</p></li>
<li><p>
Ensures accurate data entry and updates data into the computer system.</p></li>
<li><p>
Data includes demographic, billing data and patient payment information.</p></li>
<li><p>
Verifies third-party insurance coverage for patients, including day of service and whether prior approval for service is necessary for proper reimbursement of services rendered.</p></li>
<li><p>
Obtains this approval whenever it is necessary, and enters into the hospital billing system appropriately Follow internal collection and cash control policies by informing patients of their financial obligations, collecting payment (deposits, co-payments) at time of service and controlling cash.</p></li>
<li><p>
Directs patients with financial concerns to staff who can assist them in the completion of applications forms.</p></li>
<li><p>
Creates and/or obtains medical records for patients and distributes copy to the appropriate person.</p></li>
<li><p>
Assigns medical record numbers to new patients in order to ensure current information on the patient record system.</p></li>
<li><p>
Collaborates with Medical Records department for suspected duplicate records.</p></li>
<li><p>
Maintains clinic files and patient records; screen patient&rsquo;s chart prior to appointment, checks for lab work, x-ray, and other pertinent results, and verifies information as required.</p></li>
<li><p>
Uses computer terminal for access/input of patient information, lab results, x-ray and other automated requests and communicates findings to appropriate healthcare team members.</p></li>
<li><p>
Stamps and dates charts as required; prepare files and other clinic specific forms Mails out clinic specific notices and letters as required.</p></li>
<li><p>
Handles clinic mail and delivers to the appropriate person.</p></li>
<li><p>
Creates cross-booking activities for both linked appointments (social services, nutrition, interpreters, etc.).</p></li>
<li><p>
Reschedules patients from canceled or bumped clinic sessions.</p></li>
<li><p>
Enters charge code and updates diagnosis codes into the patient account system, as directed and as appropriate.</p></li>
<li><p>
Tracks and arranges for return of borrowed/rented equipment.</p></li>
<li><p>
Maintains appropriate equipment logs and records.</p></li>
</ul>
<p></p><p>General duties:</p>
<ul>
<li><p>Demonstrates the knowledge and skills necessary to provide age appropriate care to the groups of patients regularly served.</p></li>
<li><p>
Orientation of new staff; serves as a resource to float pool staff Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided.</p></li>
<li><p>
Utilizes hospital&rsquo;s cultural beliefs and RESPECT attributes as the basis for decision making and to support the hospital&rsquo;s mission and goals.</p></li>
</ul>
<p></p><p>Advanced Administrative Duties:</p>
<ul>
<li><p>The list below is not an all-inclusive list, but illustrates the nature of administrative duties associates with advanced clinical action:</p></li>
<li><p>
Schedule urgent patients into providers schedule for immediate evaluation Completion of billing batch for advanced clinical activity (e.g. photo and PUVA, suture removal, dressing change batch) Creates and maintains special procedure and sub-specialty patient list for reference Maintain special procedure and sub specialty areas: Cleaning and audit Inventory and inspection of special equipment and instruments Stocking and ordering of special items Maintain vendor logs/relationship and informs nurse manager or designee of equipment needing service Other duties as assigned</p></li>
</ul>
<p></p><p>Work Rules, Standards, and Competency Compliance:</p>
<ul>
<li><p>Maintains a presentable appearance in accordance with dress code requirements, including wearing visible hospital identification badge that identifies self as a Medical Assistant.</p></li>
<li><p>
Adapts to changing patient and practice unit needs including but not limited to: offering assistance to other team members, floating, adjusting assignments, etc.</p></li>
<li><p>
Collaborates with the nurse manager/clinic supervisor to coordinate break periods with the practice unit&rsquo;s activities.</p></li>
<li><p>
Acts in a manner that supports a positive and collaborative work environment and that is congruent with established standards, policies, procedures, and regulations Works cooperatively and constructively with all staff members and takes appropriate steps to effectively resolve interpersonal conflicts, seeking assistance from his/her superior when needed.</p></li>
<li><p>
Seeks out and acts upon constructive feedback regarding daily performance and works towards achieving goals identified during performance evaluations.</p></li>
<li><p>
Participates in staff meetings/initiatives including appropriate quality improvement and education activities, or if unable to attend non-mandatory activities, accepts responsibility to review meeting minutes and becomes knowledgeable of issues discussed.</p></li>
<li><p>
Participates in ongoing educational activities to maintain technical competency and updates requisite skills in his/her area of responsibilities, maintains required certificates, e.g., safety regulation and infection control standard review, departmental and unit specific competencies, etc.</p></li>
<li><p>
Attends in-services on new equipment, procedures and programs; maintains accurate annual education record.</p></li>
<li><p>
Complies with established practice standards, policies, procedures, protocols, guideline, and regulations, e.g., DPH, TJC, Fire Codes, OSHA, etc.</p></li>
<li><p>
Adheres to attendance, safety, and infectious disease control policies/standard; consistently available on the unit.</p></li>
<li><p>
Delivers care in a non-judgmental, non-discriminatory manner that is sensitive to and demonstrates respect for patients.</p></li>
<li><p>
Treats patients in a manner that preserves and protects patient autonomy, dignity, confidentiality, and patient rights.</p></li>
<li><p>
Demonstrates the knowledge and skills necessary to provide age appropriate care to the groups of patients regularly served.</p></li>
<li><p>
Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided.</p></li>
<li><p>
Utilizes hospital&rsquo;s cultural beliefs as the basis for decision making and to support the hospital&rsquo;s mission and goals.</p></li>
</ul>
<p></p><p><b>JOB REQUIREMENTS</b></p>
<p></p>
<p><b>EDUCATION &amp; EXPERIENCE</b>:</p>
<p>
Work requires of HS diploma or GED plus at least one of the following:</p>
<ul>
<li><p>Successful completion of a medical assistant program or</p></li>
<li><p>
Successful completion of the-second medical-surgical clinical rotation or</p></li>
<li><p>
Equivalent combination of education and healthcare related work experience.</p></li>
<li><p>
Requires at least two years of previous work experience. Experience in clinical setting is preferred.</p></li>
</ul>
<p></p><p><b>KNOWLEDGE, SKILLS, &amp; ABILITIES:</b></p>
<ul>
<li><p>Must pass clinical competency testing.</p></li>
<li><p>
Ability to effectively speak, read, and write English.</p></li>
<li><p>
Ability to perform basic math and quantitative measurements, e.g. obtains height and weight, measures urine output, etc.</p></li>
<li><p>
Excellent customer service skills and ability to communicate in a courteous, pleasant and professional manner with patients, general public, staff members, outside agencies, and all other internal and external contacts.</p></li>
<li><p>
Organizational skills to set priorities and efficiently complete assigned work.</p></li>
<li><p>
Ability to accurately interpret and utilize basic medical terminology and abbreviations.</p></li>
<li><p>
 Ability to work independently and to make decisions based on department polices and established procedures..</p></li>
<li><p>
Basic computer proficiency inclusive of ability to access, enter, and interpret computerized data/information.</p></li>
<li><p>
Must be able to maintain strict protocols of all confidential or sensitive information</p></li>
</ul>
</div></div></div><p></p><p><b>Compensation Range:</b></p>
$24.09- $28.22<p>
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.</p><p></p><p>
Equal Opportunity Employer/Disabled/Veterans</p><p>
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or &ldquo;apps&rdquo; job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.</p></div></div></div></div>

Medical Assitant

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