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business analyst, operations & strategy

business analyst operations strategy

Exploratorium

<div>SUMMARY
The Financial Analyst is a key partner in achieving the Exploratorium&rsquo;s mission and vision by providing financial guidance, support, and analysis to senior management and multiple departments within the organization. The Financial Analyst serves as a primary financial planning authority for assigned departments and leads cross-functional finance processes across the organization. The Financial Analyst exercises independent judgment and management-level authority over financial modeling, planning methodologies, and system administration within their portfolio of responsibility. The Financial Analyst brings their interest in both details and big picture concepts to communicate financial performance compared to budget, short-term and long-term business performance in their areas of responsibility, and other financial analysis as needed. The Financial Analyst owns financial planning infrastructure and stewards execution across departments. This position reports to the Director of Financial Planning &amp; Analysis. 
ESSENTIAL FUNCTIONS<ul><li>
Own and lead the annual budgeting and quarterly forecasting processes for assigned divisions.</li><li>
Work with Financial Analyst peers to prepare budget and forecast packages, including explanatory narratives, variance analysis, and presentation materials.</li><li>
Provide independent financial oversight across cost centers and departments within assigned portfolio.</li><li>
Create financial models for specific high-visibility projects or scenarios to facilitate operational or strategic decision-making.</li><li>
Identify financial risks and opportunities and provide strategic recommendations to department and senior leadership.</li><li>
Review data at the cost center/project level, division/consolidated group level, and organization level; ensure integrity of the submitted data.</li><li>
Improve financial outcomes by analyzing results, monitoring variances, identifying trends, and recommending actions to budget owners.</li><li>
Prepare presentation-ready financial reports, charts, tables, written summaries, and other materials.</li><li>
Acts as a financial business partner to department heads and senior managers, guiding budget decisions and financial strategy for assigned portfolios.</li><li>
Serves as the financial planning authority for assigned departments, providing independent recommendations to senior leadership on budget, forecast, and long-range planning decisions.</li><li>
Research and resolve inquiries for assigned departments and/or functional areas.</li><li>
Lead personnel cost tracking and payroll variance analysis.</li><li>
Support the Director of FP&amp;A in the development and maintenance of long range financial plan.</li><li>
Convene and lead financial planning meetings with department leadership to align assumptions, timelines, and resource strategies.</li><li>
Serve as institutional administrator and functional owner of Workday Adaptive Planning, responsible for system governance, reporting architecture, access controls, and continuous improvement.</li><li>
Manage special projects and other duties as assigned.</li></ul> 
MINIMUM QUALIFICATIONS<ul><li>
BA/BS degree in finance, accounting, business or closely related field</li><li>
5 years of progressively responsible experience in financial planning and analysis, budgeting, forecasting, and institutional or departmental financial management; experience in a complex nonprofit, museum, higher education, or similarly matrixed organization preferred</li><li>
Demonstrated experience guiding annual budget development, regular forecasting, and long-range financial planning processes for multiple departments, programs, or business units</li><li>
Advanced Excel skills; strong working knowledge of Microsoft Office Suite and Google Workspace applications</li><li>
Advanced knowledge/ownership of software administration and experience in administration of enterprise financial planning systems</li><li>
Proven ability to develop, maintain, and interpret complex financial models, scenario analyses, and management reports to support strategic planning, resource allocation, and operational decision-making</li><li>
Strong attention to detail combined with sound judgment and the ability to maintain a broad institutional perspective</li><li>
Self-motivated with the ability to work effectively with minimal direction and manage multiple projects; adeptness at working on both solo projects and team projects</li><li>
Excellent verbal and written communication skills</li><li>
Demonstrated ability to build effective working relationships and influence decision-making across all levels of the organization, including guiding budget managers and departmental leaders through planning and forecasting processes</li><li>
Proven ability to interpret financial information for managers, directors, and non-finance stakeholders and work collaboratively all levels of the organization</li><li>
Demonstrated discretion, professionalism, and sound judgment in handling confidential and sensitive financial information</li></ul> 
PREFERRED QUALIFICATIONS<ul><li>
Experience working in a non-profit organization; understanding of non-profit financials and accounting practices</li><li>
Experience working in Workday Adaptive Planning, especially work experience as an Administrator</li><li>
Familiarity with business intelligence and data visualization tools (e.g. MS Power BI or Tableau)</li><li>
Experience with SQL/database report building, particularly in Salesforce</li></ul> 
PHYSICAL REQUIREMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
This position is based in San Francisco, California, with staff expected to work on site a designated number of days per week based on department requirements</li><li>
Ability to work at a computer and view a monitor for extended periods of time.</li><li>
Ability to use standard office equipment, including a computer, keyboard, telephone, printer and copier</li><li>
Ability to lift, carry, push or move materials up to 20 pounds</li><li>
Ability to occasionally bend, reach, stoop, and move throughout the workplace</li></ul> 
APPLICATION DEADLINE
This position is open until filled 
HOW TO APPLY
This is a regular, full-time (37.5 hours per week), exempt non-union position that includes benefits. The salary for this position is $90,000 to $95,000 DOE. Applicants must be authorized to work in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time. Please, no phone calls in regards to this job. Please include a cover letter with your application. Applications submitted without a cover letter will not be considered for review. To apply, please visit the Exploratorium job page. 
The Exploratorium is proud to be an equal opportunity employer and values diversity, inclusion and respect. We welcome and strongly encourage applicants from all backgrounds. All qualified applicants will receive consideration for employment.</div>

Financial Analyst

Sutter Health

<div>We are so glad you are interested in joining Sutter Health!
Organization:
SHSO-Sutter Health System Office-Bay
Position Overview:
Support the operational infrastructure needed to manage and scale Sutter Sync clinical programs. This role would focus on reporting, metric tracking, capacity visibility, issue and action follow-up, meeting preparation, decision tracking, and operational analysis. The analyst would also help identify current-state workflow gaps by working with the Epic team, reviewing data, observing operations, and gathering input from clinical and operational stakeholders. They would surface patterns, risks, and opportunities for improvement so clinical operations, product, design, and technical teams can make better-informed decisions. 
 
This role translates raw data into meaningful operational reports, helping business stakeholders make informed day-to-day decisions. This position is a key developing contributor within their respective department or business unit. Bridges the gap between basic data extraction and advanced analytics. Focuses on business value&mdash;partnering with end-users to understand operational workflows, translating basic business requests into technical requirements, and building operational dashboards. Working with decreasing supervision, this role applies intermediate analytical skills to solve common operational questions.
Job Description:
****Please Note: While this position is listed as hybrid, regular in-office attendance is required. Candidates should be prepared to commute to the San Francisco office on a consistent basis to support team collaboration and business needs.****
EDUCATION: 
Equivalent experience will be accepted in lieu of the required degree or diploma.<ul><li>
Bachelor's degree in Business Analytics, Healthcare Administration, Statistics, Economics, Finance, Computer Science, or a related field</li></ul>
TYPICAL EXPERIENCE:
<ul><li>4 years recent relevant experience</li></ul>
PREFERRED EXPERIENCE:<ul><li>
Healthcare operations, virtual care, ambulatory care, population health, or clinical program operations experience.</li><li>
Experience with KPI tracking, dashboarding, reporting, trend analysis, and operational performance analysis.</li><li>
Experience identifying workflow gaps, process issues, data quality concerns, and opportunities for improvement.</li><li>
Experience working cross-functionally with clinical, operational, IT/Epic, product, analytics, and leadership teams.</li><li>
Experience with Excel, Power BI, Tableau, SQL, Epic reporting tools, or similar analytics/reporting platforms.</li><li>
Experience supporting operational readiness, action tracking, meeting preparation, and decision documentation for complex programs.</li></ul>
SKILLS AND KNOWLEDGE:<ul><li>
Analytics: Solid understanding of data analysis techniques and operational reporting best practices.</li><li>
Tools: Proficiency in data visualization platforms (Tableau, Power BI) or in application reporting and dashboard tools and intermediate-to-advanced Excel.</li><li>
Data Access: Intermediate SQL skills for independent data extraction and exploration.</li><li>
Communication: Strong verbal and written communication skills; ability to translate technical concepts to non-technical business partners.</li><li>
Problem Solving: Ability to work independently to solve common operational questions and manage routine analytical queues.</li></ul> 
These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development).
Job Shift:
Days
Schedule:
Full Time
Shift Hours:
8
Days of the Week:
Monday - Friday
Weekend Requirements:
As Needed
Benefits:
Yes
Unions:
No
Position Status:
Non-Exempt
Weekly Hours:
40
Employee Status:
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $53.65 to $80.48 / hour
The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate&rsquo;s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health&rsquo;s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.</div>

Virtual Clinic Operations Analyst

Whatnot

<div><h2 class="jobSectionHeader">Join the Future of Commerce with Whatnot!</h2>
Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.
As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.
We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.<h2 class="jobSectionHeader">
Role</h2>
Whatnot's Real Estate &amp; Workplace team is looking for an experienced Workplace Operations &amp; Experience Manager to help shape and scale workplace operations across our West Coast portfolio. You'll lead operations for our San Francisco hub while driving operational consistency, workplace programs, and regional initiatives across Seattle, Los Angeles, Tempe, and other locations as we grow. You'll do much more than keep offices running&mdash;you&rsquo;ll help build the operating model, programs, and standards to create a consistent, safe and engaging workplace experience.
This role blends strategy with execution. You&rsquo;re comfortable moving between long-term planning and day-to-day execution, create structure where none exists, thrive in ambiguity, and know that exceptional workplace experiences aren't accidental&mdash;they&rsquo;re built through thoughtful systems, strong partnerships, continuous improvement, and relentless attention to detail. You care deeply about creating environments where employees can do their best work while building scalable operations that will support Whatnot as we continue to grow.<h3 class="jobSectionHeader">
What You'll Drive</h3><h3 class="jobSectionHeader">
Workplace Operations</h3><ul><li>
Lead workplace operations for our San Francisco hub while establishing and implementing operational standards, playbooks, and procedures that create consistent and effective facilities operations across the regional U.S. office portfolio.</li><li>
Design and implement a regional vendor support strategy&mdash;from sourcing and contract negotiation to ongoing performance management&mdash;and evolve flexible support models.</li><li>
Manage workplace operating budgets, identify opportunities to improve efficiency, and continuously raise the bar for service, efficiency, and employee experience.</li><li>
Partner with Security, IT, and building partners to keep our workplaces safe, resilient, and running smoothly.</li></ul><h3 class="jobSectionHeader">
Workplace Experience</h3><ul><li>
Be the face of Workplace in San Francisco, setting the standard for hospitality and operational excellence, anticipating employee needs, and continuously improving the workplace experience.</li><li>
Build workplace programs that strengthen culture and support intentional collaboration and connection while reflecting Whatnot's values and honoring our remote-first culture.</li><li>
Create thoughtful in-office experiences across food &amp; beverage, employee events, and key company moments in partnership with internal stakeholders.</li><li>
Build clear workplace communications and resources that make our offices easy to navigate and enjoyable to use.</li></ul><h3 class="jobSectionHeader">
Strategy &amp; Partnership</h3><ul><li>
Act as a strategic and operational partner to the Head of Real Estate &amp; Workplace, helping prioritize initiatives and translate long-term strategy into scalable execution across the workplace portfolio.</li><li>
Support strategic workplace decisions, helping to define our workplace operating model by developing systems across the portfolio and bringing operational rigor to vendor frameworks, standards, and best practices that scale while respecting local nuances.</li><li>
Partner across People, IT, Security, Finance, Legal, Communications, and other teams to ensure successful workplace operations and deliver exceptional workplace experiences.</li><li>
Leverage workplace utilization, occupancy, and operational data to inform space planning and help shape strategic real estate decisions.</li><li>
Drive operational readiness for office expansions, relocations, new site launches, and workplace projects from planning through execution.</li><li>
Identify risks and opportunities early, bring forward thoughtful recommendations, and continuously improve how our workplace function evolves as we grow.</li><li>
Represent the Real Estate &amp; Workplace function in cross-functional initiatives, confidently driving decisions and influencing outcomes across the business when needed.</li></ul><h2 class="jobSectionHeader">
Location &amp; Travel</h2>
This role is based in San Francisco, CA. Expected in-office cadence: 3-5 days per week, with flexibility to be on-site frequently and off-hours to support operations, events, and other facilities needs. This role includes regular domestic travel (~25-40%) to other offices to support operations as needed.<h2 class="jobSectionHeader"> 
You</h2>
Curious about who thrives at Whatnot? We've found that low ego, a growth mindset, and leaning into action and high impact goes a long way here.
As our next Workplace Operations &amp; Experience Manager, you should have 8+ years of experience in office operations, facilities, or workplace experience across multiple office locations at high-growth tech companies, plus:<ul><li>
A track record of building scalable workplace programs and operations, not simply maintaining existing ones.</li><li>
Proficiency with AI tools for workplace related support.</li><li>
Experience leading complex vendor relationships, negotiating contracts, and managing operational planning and budgets.</li><li>
A hospitality-first mindset paired with operational rigor and high standards for execution.</li><li>
Strong judgment and the confidence to make thoughtful decisions independently.</li><li>
The ability to balance strategic thinking with hands-on execution and thrive in ambiguity.</li><li>
You're equally comfortable discussing long-term strategy with executives and solving operational challenges on the office floor.</li></ul><h2 class="jobSectionHeader">
Benefits</h2><ul><li>
Generous Holiday and Time off Policy</li><li>
Health Insurance options including Medical, Dental, Vision</li><li>
Work From Home Support<ul><li>
Home office setup allowance</li><li>
Monthly allowance for cell phone and internet</li></ul></li><li>
Care benefits<ul><li>
Monthly allowance for wellness</li><li>
Annual allowance towards Childcare</li><li>
Lifetime benefit for family planning, such as adoption or fertility expenses</li></ul></li><li>
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally</li><li>
Monthly allowance to dogfood the app<ul><li>
All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).</li></ul></li><li>
Parental Leave<ul><li>
16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.</li></ul></li></ul><h2 class="jobSectionHeader">
EOE</h2>
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.
Compensation Range: $174K - $205K</div>

Workplace Operations & Experience Manager

WeCare Outsourcing

WeCare Outsourcing is looking for a highly motivated and detail-oriented Data Analyst to join our remote team. The successful candidate will analyze business data, prepare reports, identify trends, and provide actionable insights to support informed decision-making.<h3>Responsibilities</h3><ul><li>Collect, clean, organize, and analyze data.</li><li>Create reports, dashboards, and data visualizations.</li><li>Monitor KPIs and identify trends or performance gaps.</li><li>Prepare regular and ad-hoc analytical reports.</li><li>Maintain accurate databases and spreadsheets.</li><li>Collaborate with internal teams to support business objectives.</li><li>Ensure data accuracy, consistency, and confidentiality.</li><li>Present findings and recommendations to management.</li></ul><h3>Requirements</h3><ul><li>Bachelor's degree or equivalent experience in Data Analytics, Statistics, Business, Computer Science, or a related field.</li><li>Previous experience in data analysis is preferred.</li><li>Strong Microsoft Excel skills.</li><li>Knowledge of SQL, Power BI, Tableau, or similar tools is an advantage.</li><li>Excellent analytical and problem-solving abilities.</li><li>Strong attention to detail.</li><li>Good written and verbal communication skills.</li><li>Ability to work independently in a remote environment.</li></ul><h3>Compensation &amp; Benefits</h3><ul><li>Competitive hourly pay</li><li>100% Remote / Work From Home</li><li>Flexible working environment</li><li>Career growth opportunities</li><li>Training and professional development</li><li>Supportive remote team</li></ul>Apply Today: Join WeCare Outsourcing and help turn data into meaningful business insights.

Data Analyst

Stitch Fix

<div><div><h3 class="jobSectionHeader">About Stitch Fix, Inc.
</h3>Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with advanced data science and Generative AI. As we build the future of personalized shopping, we're equally committed to building yours. We believe in investing in our team as much as our technology. Join us to be a trendsetter in the industry and help us redefine what's possible for our clients, while we help you reach your full potential.</div> 

<h1 class="jobSectionHeader">
About the Role</h1>

The Client Experience Product Algorithms team is responsible for the machine learning, AI, experimentation, and product analytics capabilities that power personalized experiences for Stitch Fix clients and stylists. Partnering across Product, Engineering, Design, Styling, Marketing, Merchandising, Finance, Enterprise Analytics, Data Platform, and DSN, the team translates data and algorithms into measurable business impact.

As Director, Product Algorithms, you will lead the strategy, execution, and people behind our Growth, Styling, and Fix &amp; Freestyle Algorithms portfolios. You'll define how AI, machine learning, experimentation, and analytics shape the future of personalized shopping while building the operating discipline, technical excellence, and cross-functional alignment needed to deliver scalable business results.
<h2 class="jobSectionHeader">
Responsibilities</h2>
<ul><li>Lead the Product Algorithms portfolio across Growth, Styling, and Fix &amp; Freestyle, setting strategy and driving measurable outcomes across acquisition, engagement, retention, styling quality, Fix, Freestyle, outfitting, and related commerce experiences.</li>
<li>Define the vision and roadmap for applying data science, machine learning, AI, experimentation, and product analytics to improve client experiences, stylist effectiveness, and business performance.</li>
<li>Drive innovation by identifying, evaluating, and scaling modern AI, machine learning, personalization, and experimentation techniques that create meaningful impact while balancing technical feasibility, execution capacity, and business priorities.</li>
<li>Strengthen organizational effectiveness by improving planning, prioritization, experimentation practices, product analytics capabilities, operational readiness, incident management, and cross-functional decision making across the portfolio.</li>
<li>Build and develop a high-performing organization of managers and senior individual contributors, fostering technical excellence, strong product leadership, accountability, and collaborative partnerships while representing Product Algorithms with executive stakeholders.</li>
</ul><h2 class="jobSectionHeader">How AI and Tools Show Up in Your Day-to-Day Work</h2>
<ul><li>Use AI-powered tools (such as ChatGPT, GitHub Copilot, and other emerging technologies) to improve decision making, productivity, communication, and operational efficiency.</li>
<li>Leverage experimentation platforms, analytics tools, machine learning infrastructure, and product development systems to guide roadmap decisions and measure business impact.</li>
<li>Continuously evaluate and adopt new AI capabilities, technologies, and ways of working that improve team effectiveness and accelerate innovation.</li>
</ul><h1 class="jobSectionHeader">About You</h1>

You are a strategic technical leader who combines deep expertise in machine learning and AI with exceptional product thinking, organizational leadership, and business judgment. You thrive in highly collaborative environments, enjoy solving ambiguous problems, and know how to translate emerging technologies into measurable customer and business outcomes.
<h2 class="jobSectionHeader">
Requirements</h2>
<ul><li>Bachelor's degree in Computer Science, Data Science, Statistics, Engineering, Mathematics, or a related quantitative field; advanced degree preferred.</li>
<li>10+ years of experience in data science, machine learning, experimentation, product analytics, AI, or algorithmic product development, including 5+ years leading teams and experience managing managers or senior technical leaders.</li>
<li>Demonstrated success defining strategy and delivering production machine learning, AI, personalization, or experimentation capabilities that drive measurable product and business outcomes.</li>
<li>Strong technical fluency across modern machine learning, generative AI/LLMs, experimentation methodologies, product analytics, and production algorithmic systems.</li>
<li>Experience building cross-functional partnerships with Product, Engineering, Design, Analytics, Data Platform, Marketing, Merchandising, Finance, and executive stakeholders.</li>
<li>Exceptional strategic thinking, communication, prioritization, problem-solving, and organizational leadership skills, with the ability to influence across technical and non-technical audiences.</li>
<li>Experience using AI tools (such as ChatGPT, GitHub Copilot, or similar technologies) to improve productivity, decision making, collaboration, and the quality of work.</li>
<li>This position requires the ability to sit for extended periods of time, use a computer and standard office equipment, and communicate effectively in both written and verbal formats.</li>
</ul><h2 class="jobSectionHeader">Nice to Have</h2>
<ul><li>Advanced degree (MS or PhD) in Computer Science, Machine Learning, Statistics, Operations Research, Engineering, or a related field.</li>
<li>Experience leading AI- or ML-driven consumer products within e-commerce, marketplaces, retail, recommendations, personalization, or digital consumer experiences.</li>
<li>Experience building or evolving experimentation platforms, product analytics capabilities, or AI governance and operational excellence practices.</li>
<li>Familiarity with large-scale recommendation systems, ranking models, generative AI applications, causal inference, optimization, or reinforcement learning.</li>
<li>Experience leading organizations through significant technical transformation, organizational scaling, or AI adoption initiatives.</li>
</ul><div>
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Please review Stitch Fix's US Applicant Privacy Policy and Notice at Collection here: https://stitchfix.com/careers/workforce-applicant-privacy-policy

Recruiting Fraud Alert:

To all candidates: your personal information and online safety are top of mind for us. At Stitch Fix, recruiters only direct candidates to apply through our official career pages at https://www.stitchfix.com/careers/jobs or https://web.fountain.com/c/stitch-fix.

Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email careers@stitchfix.com.</div></div>

Director, Data Science & Algorithms - CX Product Experiences

Observe.AI

<div>About Us

Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale. The platform enables businesses to deploy specialized AI Agents that autonomously execute work across the full CX lifecycle&mdash;from handling customer conversations to supporting frontline teams and optimizing operations.

Each AI Agent is purpose-built for a specific role, equipped to understand context, make decisions, take action, and continuously improve outcomes. This allows organizations to increase resolution speed, elevate service quality, and reduce operational costs while empowering your frontline team to focus on higher-value work.

Built on a CX-native foundation, Observe.AI helps leading brands like DoorDash, Affordable Care, Signify Health, and Verida improve customer satisfaction, boost agent productivity, and deliver consistent, scalable performance across every customer interaction.

The Opportunity

As Channel Sales Director at Observe.AI, you will play a pivotal role in driving our channel partner strategy and fostering strong relationships with the channel partner ecosystem. The ideal candidate will possess a proven track record of successful channel management, with a focus on building and nurturing partnerships to drive business growth. This role requires a results-oriented individual who can effectively collaborate with partners, internal teams, and executive leadership to achieve strategic goals.

What you'll do:
<ul>
<li>Develop and execute a comprehensive regional channel partner strategy in alignment with Observe.ai's overall business objectives</li>
<li>Cultivate and maintain strong relationships with existing channel partners, providing necessary support and resources to ensure their success in promoting Observe.ai solutions</li>
<li>Identify and onboard new channel partners, including Sub-Agents, and `Value-Added Resellers (VARs) to expand market reach and drive revenue growth</li>
<li>Collaborate cross-functionally with Sales, Marketing, Product, and Customer Experience teams to align channel efforts with the overall company strategy</li>
<li>Drive partner engagement through regular communication, training, and joint marketing initiatives</li>
<li>Conduct market analysis and identify emerging opportunities, competitive trends, and potential areas for channel expansion</li>
<li>Provide regular reporting and insights to the VP of Channels on channel performance, pipeline development, forecasting and partner feedback</li>
<li>Collaborate with partners to develop joint go-to-market plans, including sales enablement, lead generation, and customer success strategies</li>
<li>Represent Observe.ai at industry events, conferences, and partner meetings to enhance brand visibility and strengthen partner relationships</li>
</ul>
Who you are:
<ul>
<li>Minimum of 7 years of experience in channel management, preferably in the technology or software industry</li>
<li>Proven track record of exceeding channel sales targets and driving partner engagement</li>
<li>Strong understanding of the customer experience (CX) landscape and its importance in driving business outcomes</li>
<li>Exceptional communication and interpersonal skills, with the ability to build rapport and influence at all levels of an organization</li>
<li>Strategic thinker with the ability to develop and execute on long-term channel strategies</li>
<li>Demonstrated ability to work independently, prioritize tasks, and manage multiple projects simultaneously</li>
<li>Willingness to travel within the assigned region as needed</li>
</ul>
Why You'll Love It Here
<ul>
<li>Competitive compensation including equity: Market-aligned base pay, performance incentives, and meaningful equity ownership</li>
<li>Excellent medical, dental, and vision insurance options: Comprehensive medical, dental and vision benefits for employees and eligible dependents</li>
<li>Flexible Paid Time Off: Our unlimited, flexible PTO policy empowers you to take the time you need to recharge, maintain balance, and perform at your best.</li>
<li>Additional Time to Recharge: 10 company holidays, an annual company-wide Winter Break, and paid parental leave to fully support life outside of work.</li>
<li>401(k) plan: Long-term financial planning support with tax-advantaged retirement savings</li>
<li>Quarterly Lifestyle Spending Account: Flexible quarterly stipend to support wellness, learning and professional development, and personal growth</li>
<li>Monthly Mobile + Internet Stipend: Support for remote and hybrid work connectivity needs</li>
<li>Pre-tax Commuter Benefits: Tax-efficient transit and commuting support for hybrid and in-office employees</li>
<li>Autonomy and Agency: Play a meaningful role in scaling a category-defining GenAI platform transforming the future of customer experience.</li>
</ul>
Salary Range

The targeted OTE for this full-time position is $265,000 to $280,000 with a 60/40 base to variable split. Base salary will range from $159,000 to $168,000 with a variable component of $106,000 to $112,000.Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and equity (in the form of options). This salary range is an estimate, and the actual salary may vary based on the Company's compensation practices.

Our Commitment to Inclusion and Belonging

Observe.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

We welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply.

If you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit www.observe.ai.

#LI-REMOTE</div>

Channel Sales Director

Genentech

<div><div><h3 class="jobSectionHeader">The Position</h3>
As the Executive Director Regional Lead Americas, People Rewards &amp; Recognition (PR&amp;R) Chapter you will shape and drive our rewards strategy across the region, ensuring our programs across Compensation, Benefits and Mobility effectively attract, engage, and retain top talent. You will be the primary bridge between our global strategy and regional execution, leading a diverse team to deliver high-impact People &amp; Culture (P&amp;C) solutions.
In addition to being a member of the PR&amp;R Enabling Team, you will be part of the P&amp;C US Governance Team
The Opportunity
<ul><li>Strategic Enterprise Leadership: Co-create global rewards and recognition strategies, driving regional execution while adapting to local market needs.
</li><li>Trusted Advisor to the Business: Act as a trusted partner to business leaders, using data and cultural insight to anticipate needs, resolve complex challenges, and influence positive change.
</li><li>Leadership Excellence: Build and mentor a high-performing team. Foster a culture of continuous learning, growth, and cross-functional collaboration.
</li><li>Process and Digital Excellence: Drive consistency and standardization across the Americas, ensuring robust governance and operational efficiency, through the adoption of cutting-edge technology and the redesign of operational workflows.
</li><li>Operational Accountability: Oversee capacity planning, budget management, and service delivery, ensuring we meet our commitments to both the business and our employees.
</li></ul>Who You Are
<ul><li>Expertise: At least 10 years of experience in Compensation, Benefits, and Mobility.
</li><li>Leadership: Proven ability to lead complex, matrixed, and multicultural teams, with a track record of driving change and fostering a growth mindset.
</li><li>Strategic Thinking: Exceptional ability to co-create global strategy and translate it into regional action, navigating complex business environments with ease.
</li><li>Collaboration: Strong communication and influencing skills; experience managing diverse stakeholders and conflicting priorities.
</li><li>Potential to grow into bigger P&amp;C roles
</li></ul>Additional information
<ul><li>Location: this role is on-site and can be based in South San Francisco or Indianapolis.
</li><li>Travel requirements: Ability to travel across approximately 4 times per year.
</li><li>Relocation benefits are not available for this position.
</li></ul>The expected salary range for this position based on the primary location of California is $261,170 to $485,030. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.
The expected salary range for this position based on the primary location of Indiana is $198,900 to $369,500 Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.
Benefits
Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.
</div><div><h2 class="jobSectionHeader">JOB FACTS</h2>
<div><div><ul><li><h3 class="jobSectionHeader">Job Sub Category</h3>
People &amp; Culture (HR)
</li><li><h3 class="jobSectionHeader">Schedule</h3>
Full time
</li><li><h3 class="jobSectionHeader">Job Type</h3>
Regular
</li><li><h3 class="jobSectionHeader">Posted Date</h3>
Jul 29th 2026
</li><li><h3 class="jobSectionHeader">Job ID</h3>
202607-119746</li></ul></div></div></div></div>

Executive Director Regional Lead Americas, People Rewards & Recognition

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